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What Is a Case Study?

Weighing the pros and cons of this method of research

Kendra Cherry, MS, is a psychosocial rehabilitation specialist, psychology educator, and author of the "Everything Psychology Book."

an advantage of the case study or clinical method is that it

Cara Lustik is a fact-checker and copywriter.

an advantage of the case study or clinical method is that it

Verywell / Colleen Tighe

  • Pros and Cons

What Types of Case Studies Are Out There?

Where do you find data for a case study, how do i write a psychology case study.

A case study is an in-depth study of one person, group, or event. In a case study, nearly every aspect of the subject's life and history is analyzed to seek patterns and causes of behavior. Case studies can be used in many different fields, including psychology, medicine, education, anthropology, political science, and social work.

The point of a case study is to learn as much as possible about an individual or group so that the information can be generalized to many others. Unfortunately, case studies tend to be highly subjective, and it is sometimes difficult to generalize results to a larger population.

While case studies focus on a single individual or group, they follow a format similar to other types of psychology writing. If you are writing a case study, we got you—here are some rules of APA format to reference.  

At a Glance

A case study, or an in-depth study of a person, group, or event, can be a useful research tool when used wisely. In many cases, case studies are best used in situations where it would be difficult or impossible for you to conduct an experiment. They are helpful for looking at unique situations and allow researchers to gather a lot of˜ information about a specific individual or group of people. However, it's important to be cautious of any bias we draw from them as they are highly subjective.

What Are the Benefits and Limitations of Case Studies?

A case study can have its strengths and weaknesses. Researchers must consider these pros and cons before deciding if this type of study is appropriate for their needs.

One of the greatest advantages of a case study is that it allows researchers to investigate things that are often difficult or impossible to replicate in a lab. Some other benefits of a case study:

  • Allows researchers to capture information on the 'how,' 'what,' and 'why,' of something that's implemented
  • Gives researchers the chance to collect information on why one strategy might be chosen over another
  • Permits researchers to develop hypotheses that can be explored in experimental research

On the other hand, a case study can have some drawbacks:

  • It cannot necessarily be generalized to the larger population
  • Cannot demonstrate cause and effect
  • It may not be scientifically rigorous
  • It can lead to bias

Researchers may choose to perform a case study if they want to explore a unique or recently discovered phenomenon. Through their insights, researchers develop additional ideas and study questions that might be explored in future studies.

It's important to remember that the insights from case studies cannot be used to determine cause-and-effect relationships between variables. However, case studies may be used to develop hypotheses that can then be addressed in experimental research.

Case Study Examples

There have been a number of notable case studies in the history of psychology. Much of  Freud's work and theories were developed through individual case studies. Some great examples of case studies in psychology include:

  • Anna O : Anna O. was a pseudonym of a woman named Bertha Pappenheim, a patient of a physician named Josef Breuer. While she was never a patient of Freud's, Freud and Breuer discussed her case extensively. The woman was experiencing symptoms of a condition that was then known as hysteria and found that talking about her problems helped relieve her symptoms. Her case played an important part in the development of talk therapy as an approach to mental health treatment.
  • Phineas Gage : Phineas Gage was a railroad employee who experienced a terrible accident in which an explosion sent a metal rod through his skull, damaging important portions of his brain. Gage recovered from his accident but was left with serious changes in both personality and behavior.
  • Genie : Genie was a young girl subjected to horrific abuse and isolation. The case study of Genie allowed researchers to study whether language learning was possible, even after missing critical periods for language development. Her case also served as an example of how scientific research may interfere with treatment and lead to further abuse of vulnerable individuals.

Such cases demonstrate how case research can be used to study things that researchers could not replicate in experimental settings. In Genie's case, her horrific abuse denied her the opportunity to learn a language at critical points in her development.

This is clearly not something researchers could ethically replicate, but conducting a case study on Genie allowed researchers to study phenomena that are otherwise impossible to reproduce.

There are a few different types of case studies that psychologists and other researchers might use:

  • Collective case studies : These involve studying a group of individuals. Researchers might study a group of people in a certain setting or look at an entire community. For example, psychologists might explore how access to resources in a community has affected the collective mental well-being of those who live there.
  • Descriptive case studies : These involve starting with a descriptive theory. The subjects are then observed, and the information gathered is compared to the pre-existing theory.
  • Explanatory case studies : These   are often used to do causal investigations. In other words, researchers are interested in looking at factors that may have caused certain things to occur.
  • Exploratory case studies : These are sometimes used as a prelude to further, more in-depth research. This allows researchers to gather more information before developing their research questions and hypotheses .
  • Instrumental case studies : These occur when the individual or group allows researchers to understand more than what is initially obvious to observers.
  • Intrinsic case studies : This type of case study is when the researcher has a personal interest in the case. Jean Piaget's observations of his own children are good examples of how an intrinsic case study can contribute to the development of a psychological theory.

The three main case study types often used are intrinsic, instrumental, and collective. Intrinsic case studies are useful for learning about unique cases. Instrumental case studies help look at an individual to learn more about a broader issue. A collective case study can be useful for looking at several cases simultaneously.

The type of case study that psychology researchers use depends on the unique characteristics of the situation and the case itself.

There are a number of different sources and methods that researchers can use to gather information about an individual or group. Six major sources that have been identified by researchers are:

  • Archival records : Census records, survey records, and name lists are examples of archival records.
  • Direct observation : This strategy involves observing the subject, often in a natural setting . While an individual observer is sometimes used, it is more common to utilize a group of observers.
  • Documents : Letters, newspaper articles, administrative records, etc., are the types of documents often used as sources.
  • Interviews : Interviews are one of the most important methods for gathering information in case studies. An interview can involve structured survey questions or more open-ended questions.
  • Participant observation : When the researcher serves as a participant in events and observes the actions and outcomes, it is called participant observation.
  • Physical artifacts : Tools, objects, instruments, and other artifacts are often observed during a direct observation of the subject.

If you have been directed to write a case study for a psychology course, be sure to check with your instructor for any specific guidelines you need to follow. If you are writing your case study for a professional publication, check with the publisher for their specific guidelines for submitting a case study.

Here is a general outline of what should be included in a case study.

Section 1: A Case History

This section will have the following structure and content:

Background information : The first section of your paper will present your client's background. Include factors such as age, gender, work, health status, family mental health history, family and social relationships, drug and alcohol history, life difficulties, goals, and coping skills and weaknesses.

Description of the presenting problem : In the next section of your case study, you will describe the problem or symptoms that the client presented with.

Describe any physical, emotional, or sensory symptoms reported by the client. Thoughts, feelings, and perceptions related to the symptoms should also be noted. Any screening or diagnostic assessments that are used should also be described in detail and all scores reported.

Your diagnosis : Provide your diagnosis and give the appropriate Diagnostic and Statistical Manual code. Explain how you reached your diagnosis, how the client's symptoms fit the diagnostic criteria for the disorder(s), or any possible difficulties in reaching a diagnosis.

Section 2: Treatment Plan

This portion of the paper will address the chosen treatment for the condition. This might also include the theoretical basis for the chosen treatment or any other evidence that might exist to support why this approach was chosen.

  • Cognitive behavioral approach : Explain how a cognitive behavioral therapist would approach treatment. Offer background information on cognitive behavioral therapy and describe the treatment sessions, client response, and outcome of this type of treatment. Make note of any difficulties or successes encountered by your client during treatment.
  • Humanistic approach : Describe a humanistic approach that could be used to treat your client, such as client-centered therapy . Provide information on the type of treatment you chose, the client's reaction to the treatment, and the end result of this approach. Explain why the treatment was successful or unsuccessful.
  • Psychoanalytic approach : Describe how a psychoanalytic therapist would view the client's problem. Provide some background on the psychoanalytic approach and cite relevant references. Explain how psychoanalytic therapy would be used to treat the client, how the client would respond to therapy, and the effectiveness of this treatment approach.
  • Pharmacological approach : If treatment primarily involves the use of medications, explain which medications were used and why. Provide background on the effectiveness of these medications and how monotherapy may compare with an approach that combines medications with therapy or other treatments.

This section of a case study should also include information about the treatment goals, process, and outcomes.

When you are writing a case study, you should also include a section where you discuss the case study itself, including the strengths and limitiations of the study. You should note how the findings of your case study might support previous research. 

In your discussion section, you should also describe some of the implications of your case study. What ideas or findings might require further exploration? How might researchers go about exploring some of these questions in additional studies?

Need More Tips?

Here are a few additional pointers to keep in mind when formatting your case study:

  • Never refer to the subject of your case study as "the client." Instead, use their name or a pseudonym.
  • Read examples of case studies to gain an idea about the style and format.
  • Remember to use APA format when citing references .

Crowe S, Cresswell K, Robertson A, Huby G, Avery A, Sheikh A. The case study approach .  BMC Med Res Methodol . 2011;11:100.

Crowe S, Cresswell K, Robertson A, Huby G, Avery A, Sheikh A. The case study approach . BMC Med Res Methodol . 2011 Jun 27;11:100. doi:10.1186/1471-2288-11-100

Gagnon, Yves-Chantal.  The Case Study as Research Method: A Practical Handbook . Canada, Chicago Review Press Incorporated DBA Independent Pub Group, 2010.

Yin, Robert K. Case Study Research and Applications: Design and Methods . United States, SAGE Publications, 2017.

By Kendra Cherry, MSEd Kendra Cherry, MS, is a psychosocial rehabilitation specialist, psychology educator, and author of the "Everything Psychology Book."

  • 2.2 Approaches to Research
  • Introduction
  • 1.1 What Is Psychology?
  • 1.2 History of Psychology
  • 1.3 Contemporary Psychology
  • 1.4 Careers in Psychology
  • Review Questions
  • Critical Thinking Questions
  • Personal Application Questions
  • 2.1 Why Is Research Important?
  • 2.3 Analyzing Findings
  • 3.1 Human Genetics
  • 3.2 Cells of the Nervous System
  • 3.3 Parts of the Nervous System
  • 3.4 The Brain and Spinal Cord
  • 3.5 The Endocrine System
  • 4.1 What Is Consciousness?
  • 4.2 Sleep and Why We Sleep
  • 4.3 Stages of Sleep
  • 4.4 Sleep Problems and Disorders
  • 4.5 Substance Use and Abuse
  • 4.6 Other States of Consciousness
  • 5.1 Sensation versus Perception
  • 5.2 Waves and Wavelengths
  • 5.4 Hearing
  • 5.5 The Other Senses
  • 5.6 Gestalt Principles of Perception
  • 6.1 What Is Learning?
  • 6.2 Classical Conditioning
  • 6.3 Operant Conditioning
  • 6.4 Observational Learning (Modeling)
  • 7.1 What Is Cognition?
  • 7.2 Language
  • 7.3 Problem Solving
  • 7.4 What Are Intelligence and Creativity?
  • 7.5 Measures of Intelligence
  • 7.6 The Source of Intelligence
  • 8.1 How Memory Functions
  • 8.2 Parts of the Brain Involved with Memory
  • 8.3 Problems with Memory
  • 8.4 Ways to Enhance Memory
  • 9.1 What Is Lifespan Development?
  • 9.2 Lifespan Theories
  • 9.3 Stages of Development
  • 9.4 Death and Dying
  • 10.1 Motivation
  • 10.2 Hunger and Eating
  • 10.3 Sexual Behavior, Sexuality, and Gender Identity
  • 10.4 Emotion
  • 11.1 What Is Personality?
  • 11.2 Freud and the Psychodynamic Perspective
  • 11.3 Neo-Freudians: Adler, Erikson, Jung, and Horney
  • 11.4 Learning Approaches
  • 11.5 Humanistic Approaches
  • 11.6 Biological Approaches
  • 11.7 Trait Theorists
  • 11.8 Cultural Understandings of Personality
  • 11.9 Personality Assessment
  • 12.1 What Is Social Psychology?
  • 12.2 Self-presentation
  • 12.3 Attitudes and Persuasion
  • 12.4 Conformity, Compliance, and Obedience
  • 12.5 Prejudice and Discrimination
  • 12.6 Aggression
  • 12.7 Prosocial Behavior
  • 13.1 What Is Industrial and Organizational Psychology?
  • 13.2 Industrial Psychology: Selecting and Evaluating Employees
  • 13.3 Organizational Psychology: The Social Dimension of Work
  • 13.4 Human Factors Psychology and Workplace Design
  • 14.1 What Is Stress?
  • 14.2 Stressors
  • 14.3 Stress and Illness
  • 14.4 Regulation of Stress
  • 14.5 The Pursuit of Happiness
  • 15.1 What Are Psychological Disorders?
  • 15.2 Diagnosing and Classifying Psychological Disorders
  • 15.3 Perspectives on Psychological Disorders
  • 15.4 Anxiety Disorders
  • 15.5 Obsessive-Compulsive and Related Disorders
  • 15.6 Posttraumatic Stress Disorder
  • 15.7 Mood and Related Disorders
  • 15.8 Schizophrenia
  • 15.9 Dissociative Disorders
  • 15.10 Disorders in Childhood
  • 15.11 Personality Disorders
  • 16.1 Mental Health Treatment: Past and Present
  • 16.2 Types of Treatment
  • 16.3 Treatment Modalities
  • 16.4 Substance-Related and Addictive Disorders: A Special Case
  • 16.5 The Sociocultural Model and Therapy Utilization

Learning Objectives

By the end of this section, you will be able to:

  • Describe the different research methods used by psychologists
  • Discuss the strengths and weaknesses of case studies, naturalistic observation, surveys, and archival research
  • Compare longitudinal and cross-sectional approaches to research
  • Compare and contrast correlation and causation

There are many research methods available to psychologists in their efforts to understand, describe, and explain behavior and the cognitive and biological processes that underlie it. Some methods rely on observational techniques. Other approaches involve interactions between the researcher and the individuals who are being studied—ranging from a series of simple questions to extensive, in-depth interviews—to well-controlled experiments.

Each of these research methods has unique strengths and weaknesses, and each method may only be appropriate for certain types of research questions. For example, studies that rely primarily on observation produce incredible amounts of information, but the ability to apply this information to the larger population is somewhat limited because of small sample sizes. Survey research, on the other hand, allows researchers to easily collect data from relatively large samples. While this allows for results to be generalized to the larger population more easily, the information that can be collected on any given survey is somewhat limited and subject to problems associated with any type of self-reported data. Some researchers conduct archival research by using existing records. While this can be a fairly inexpensive way to collect data that can provide insight into a number of research questions, researchers using this approach have no control on how or what kind of data was collected. All of the methods described thus far are correlational in nature. This means that researchers can speak to important relationships that might exist between two or more variables of interest. However, correlational data cannot be used to make claims about cause-and-effect relationships.

Correlational research can find a relationship between two variables, but the only way a researcher can claim that the relationship between the variables is cause and effect is to perform an experiment. In experimental research, which will be discussed later in this chapter, there is a tremendous amount of control over variables of interest. While this is a powerful approach, experiments are often conducted in artificial settings. This calls into question the validity of experimental findings with regard to how they would apply in real-world settings. In addition, many of the questions that psychologists would like to answer cannot be pursued through experimental research because of ethical concerns.

Clinical or Case Studies

In 2011, the New York Times published a feature story on Krista and Tatiana Hogan, Canadian twin girls. These particular twins are unique because Krista and Tatiana are conjoined twins, connected at the head. There is evidence that the two girls are connected in a part of the brain called the thalamus, which is a major sensory relay center. Most incoming sensory information is sent through the thalamus before reaching higher regions of the cerebral cortex for processing.

Link to Learning

Watch this CBC video about Krista's and Tatiana's lives to learn more.

The implications of this potential connection mean that it might be possible for one twin to experience the sensations of the other twin. For instance, if Krista is watching a particularly funny television program, Tatiana might smile or laugh even if she is not watching the program. This particular possibility has piqued the interest of many neuroscientists who seek to understand how the brain uses sensory information.

These twins represent an enormous resource in the study of the brain, and since their condition is very rare, it is likely that as long as their family agrees, scientists will follow these girls very closely throughout their lives to gain as much information as possible (Dominus, 2011).

Over time, it has become clear that while Krista and Tatiana share some sensory experiences and motor control, they remain two distinct individuals, which provides invaluable insight for researchers interested in the mind and the brain (Egnor, 2017).

In observational research, scientists are conducting a clinical or case study when they focus on one person or just a few individuals. Indeed, some scientists spend their entire careers studying just 10–20 individuals. Why would they do this? Obviously, when they focus their attention on a very small number of people, they can gain a precious amount of insight into those cases. The richness of information that is collected in clinical or case studies is unmatched by any other single research method. This allows the researcher to have a very deep understanding of the individuals and the particular phenomenon being studied.

If clinical or case studies provide so much information, why are they not more frequent among researchers? As it turns out, the major benefit of this particular approach is also a weakness. As mentioned earlier, this approach is often used when studying individuals who are interesting to researchers because they have a rare characteristic. Therefore, the individuals who serve as the focus of case studies are not like most other people. If scientists ultimately want to explain all behavior, focusing attention on such a special group of people can make it difficult to generalize any observations to the larger population as a whole. Generalizing refers to the ability to apply the findings of a particular research project to larger segments of society. Again, case studies provide enormous amounts of information, but since the cases are so specific, the potential to apply what’s learned to the average person may be very limited.

Naturalistic Observation

If you want to understand how behavior occurs, one of the best ways to gain information is to simply observe the behavior in its natural context. However, people might change their behavior in unexpected ways if they know they are being observed. How do researchers obtain accurate information when people tend to hide their natural behavior? As an example, imagine that your professor asks everyone in your class to raise their hand if they always wash their hands after using the restroom. Chances are that almost everyone in the classroom will raise their hand, but do you think hand washing after every trip to the restroom is really that universal?

This is very similar to the phenomenon mentioned earlier in this chapter: many individuals do not feel comfortable answering a question honestly. But if we are committed to finding out the facts about hand washing, we have other options available to us.

Suppose we send a classmate into the restroom to actually watch whether everyone washes their hands after using the restroom. Will our observer blend into the restroom environment by wearing a white lab coat, sitting with a clipboard, and staring at the sinks? We want our researcher to be inconspicuous—perhaps standing at one of the sinks pretending to put in contact lenses while secretly recording the relevant information. This type of observational study is called naturalistic observation : observing behavior in its natural setting. To better understand peer exclusion, Suzanne Fanger collaborated with colleagues at the University of Texas to observe the behavior of preschool children on a playground. How did the observers remain inconspicuous over the duration of the study? They equipped a few of the children with wireless microphones (which the children quickly forgot about) and observed while taking notes from a distance. Also, the children in that particular preschool (a “laboratory preschool”) were accustomed to having observers on the playground (Fanger, Frankel, & Hazen, 2012).

It is critical that the observer be as unobtrusive and as inconspicuous as possible: when people know they are being watched, they are less likely to behave naturally. If you have any doubt about this, ask yourself how your driving behavior might differ in two situations: In the first situation, you are driving down a deserted highway during the middle of the day; in the second situation, you are being followed by a police car down the same deserted highway ( Figure 2.7 ).

It should be pointed out that naturalistic observation is not limited to research involving humans. Indeed, some of the best-known examples of naturalistic observation involve researchers going into the field to observe various kinds of animals in their own environments. As with human studies, the researchers maintain their distance and avoid interfering with the animal subjects so as not to influence their natural behaviors. Scientists have used this technique to study social hierarchies and interactions among animals ranging from ground squirrels to gorillas. The information provided by these studies is invaluable in understanding how those animals organize socially and communicate with one another. The anthropologist Jane Goodall , for example, spent nearly five decades observing the behavior of chimpanzees in Africa ( Figure 2.8 ). As an illustration of the types of concerns that a researcher might encounter in naturalistic observation, some scientists criticized Goodall for giving the chimps names instead of referring to them by numbers—using names was thought to undermine the emotional detachment required for the objectivity of the study (McKie, 2010).

The greatest benefit of naturalistic observation is the validity , or accuracy, of information collected unobtrusively in a natural setting. Having individuals behave as they normally would in a given situation means that we have a higher degree of ecological validity, or realism, than we might achieve with other research approaches. Therefore, our ability to generalize the findings of the research to real-world situations is enhanced. If done correctly, we need not worry about people or animals modifying their behavior simply because they are being observed. Sometimes, people may assume that reality programs give us a glimpse into authentic human behavior. However, the principle of inconspicuous observation is violated as reality stars are followed by camera crews and are interviewed on camera for personal confessionals. Given that environment, we must doubt how natural and realistic their behaviors are.

The major downside of naturalistic observation is that they are often difficult to set up and control. In our restroom study, what if you stood in the restroom all day prepared to record people’s hand washing behavior and no one came in? Or, what if you have been closely observing a troop of gorillas for weeks only to find that they migrated to a new place while you were sleeping in your tent? The benefit of realistic data comes at a cost. As a researcher you have no control of when (or if) you have behavior to observe. In addition, this type of observational research often requires significant investments of time, money, and a good dose of luck.

Sometimes studies involve structured observation. In these cases, people are observed while engaging in set, specific tasks. An excellent example of structured observation comes from Strange Situation by Mary Ainsworth (you will read more about this in the chapter on lifespan development). The Strange Situation is a procedure used to evaluate attachment styles that exist between an infant and caregiver. In this scenario, caregivers bring their infants into a room filled with toys. The Strange Situation involves a number of phases, including a stranger coming into the room, the caregiver leaving the room, and the caregiver’s return to the room. The infant’s behavior is closely monitored at each phase, but it is the behavior of the infant upon being reunited with the caregiver that is most telling in terms of characterizing the infant’s attachment style with the caregiver.

Another potential problem in observational research is observer bias . Generally, people who act as observers are closely involved in the research project and may unconsciously skew their observations to fit their research goals or expectations. To protect against this type of bias, researchers should have clear criteria established for the types of behaviors recorded and how those behaviors should be classified. In addition, researchers often compare observations of the same event by multiple observers, in order to test inter-rater reliability : a measure of reliability that assesses the consistency of observations by different observers.

Often, psychologists develop surveys as a means of gathering data. Surveys are lists of questions to be answered by research participants, and can be delivered as paper-and-pencil questionnaires, administered electronically, or conducted verbally ( Figure 2.9 ). Generally, the survey itself can be completed in a short time, and the ease of administering a survey makes it easy to collect data from a large number of people.

Surveys allow researchers to gather data from larger samples than may be afforded by other research methods . A sample is a subset of individuals selected from a population , which is the overall group of individuals that the researchers are interested in. Researchers study the sample and seek to generalize their findings to the population. Generally, researchers will begin this process by calculating various measures of central tendency from the data they have collected. These measures provide an overall summary of what a typical response looks like. There are three measures of central tendency: mode, median, and mean. The mode is the most frequently occurring response, the median lies at the middle of a given data set, and the mean is the arithmetic average of all data points. Means tend to be most useful in conducting additional analyses like those described below; however, means are very sensitive to the effects of outliers, and so one must be aware of those effects when making assessments of what measures of central tendency tell us about a data set in question.

There is both strength and weakness of the survey in comparison to case studies. By using surveys, we can collect information from a larger sample of people. A larger sample is better able to reflect the actual diversity of the population, thus allowing better generalizability. Therefore, if our sample is sufficiently large and diverse, we can assume that the data we collect from the survey can be generalized to the larger population with more certainty than the information collected through a case study. However, given the greater number of people involved, we are not able to collect the same depth of information on each person that would be collected in a case study.

Another potential weakness of surveys is something we touched on earlier in this chapter: People don't always give accurate responses. They may lie, misremember, or answer questions in a way that they think makes them look good. For example, people may report drinking less alcohol than is actually the case.

Any number of research questions can be answered through the use of surveys. One real-world example is the research conducted by Jenkins, Ruppel, Kizer, Yehl, and Griffin (2012) about the backlash against the US Arab-American community following the terrorist attacks of September 11, 2001. Jenkins and colleagues wanted to determine to what extent these negative attitudes toward Arab-Americans still existed nearly a decade after the attacks occurred. In one study, 140 research participants filled out a survey with 10 questions, including questions asking directly about the participant’s overt prejudicial attitudes toward people of various ethnicities. The survey also asked indirect questions about how likely the participant would be to interact with a person of a given ethnicity in a variety of settings (such as, “How likely do you think it is that you would introduce yourself to a person of Arab-American descent?”). The results of the research suggested that participants were unwilling to report prejudicial attitudes toward any ethnic group. However, there were significant differences between their pattern of responses to questions about social interaction with Arab-Americans compared to other ethnic groups: they indicated less willingness for social interaction with Arab-Americans compared to the other ethnic groups. This suggested that the participants harbored subtle forms of prejudice against Arab-Americans, despite their assertions that this was not the case (Jenkins et al., 2012).

Archival Research

Some researchers gain access to large amounts of data without interacting with a single research participant. Instead, they use existing records to answer various research questions. This type of research approach is known as archival research . Archival research relies on looking at past records or data sets to look for interesting patterns or relationships.

For example, a researcher might access the academic records of all individuals who enrolled in college within the past ten years and calculate how long it took them to complete their degrees, as well as course loads, grades, and extracurricular involvement. Archival research could provide important information about who is most likely to complete their education, and it could help identify important risk factors for struggling students ( Figure 2.10 ).

In comparing archival research to other research methods, there are several important distinctions. For one, the researcher employing archival research never directly interacts with research participants. Therefore, the investment of time and money to collect data is considerably less with archival research. Additionally, researchers have no control over what information was originally collected. Therefore, research questions have to be tailored so they can be answered within the structure of the existing data sets. There is also no guarantee of consistency between the records from one source to another, which might make comparing and contrasting different data sets problematic.

Longitudinal and Cross-Sectional Research

Sometimes we want to see how people change over time, as in studies of human development and lifespan. When we test the same group of individuals repeatedly over an extended period of time, we are conducting longitudinal research. Longitudinal research is a research design in which data-gathering is administered repeatedly over an extended period of time. For example, we may survey a group of individuals about their dietary habits at age 20, retest them a decade later at age 30, and then again at age 40.

Another approach is cross-sectional research. In cross-sectional research , a researcher compares multiple segments of the population at the same time. Using the dietary habits example above, the researcher might directly compare different groups of people by age. Instead of studying a group of people for 20 years to see how their dietary habits changed from decade to decade, the researcher would study a group of 20-year-old individuals and compare them to a group of 30-year-old individuals and a group of 40-year-old individuals. While cross-sectional research requires a shorter-term investment, it is also limited by differences that exist between the different generations (or cohorts) that have nothing to do with age per se, but rather reflect the social and cultural experiences of different generations of individuals that make them different from one another.

To illustrate this concept, consider the following survey findings. In recent years there has been significant growth in the popular support of same-sex marriage. Many studies on this topic break down survey participants into different age groups. In general, younger people are more supportive of same-sex marriage than are those who are older (Jones, 2013). Does this mean that as we age we become less open to the idea of same-sex marriage, or does this mean that older individuals have different perspectives because of the social climates in which they grew up? Longitudinal research is a powerful approach because the same individuals are involved in the research project over time, which means that the researchers need to be less concerned with differences among cohorts affecting the results of their study.

Often longitudinal studies are employed when researching various diseases in an effort to understand particular risk factors. Such studies often involve tens of thousands of individuals who are followed for several decades. Given the enormous number of people involved in these studies, researchers can feel confident that their findings can be generalized to the larger population. The Cancer Prevention Study-3 (CPS-3) is one of a series of longitudinal studies sponsored by the American Cancer Society aimed at determining predictive risk factors associated with cancer. When participants enter the study, they complete a survey about their lives and family histories, providing information on factors that might cause or prevent the development of cancer. Then every few years the participants receive additional surveys to complete. In the end, hundreds of thousands of participants will be tracked over 20 years to determine which of them develop cancer and which do not.

Clearly, this type of research is important and potentially very informative. For instance, earlier longitudinal studies sponsored by the American Cancer Society provided some of the first scientific demonstrations of the now well-established links between increased rates of cancer and smoking (American Cancer Society, n.d.) ( Figure 2.11 ).

As with any research strategy, longitudinal research is not without limitations. For one, these studies require an incredible time investment by the researcher and research participants. Given that some longitudinal studies take years, if not decades, to complete, the results will not be known for a considerable period of time. In addition to the time demands, these studies also require a substantial financial investment. Many researchers are unable to commit the resources necessary to see a longitudinal project through to the end.

Research participants must also be willing to continue their participation for an extended period of time, and this can be problematic. People move, get married and take new names, get ill, and eventually die. Even without significant life changes, some people may simply choose to discontinue their participation in the project. As a result, the attrition rates, or reduction in the number of research participants due to dropouts, in longitudinal studies are quite high and increase over the course of a project. For this reason, researchers using this approach typically recruit many participants fully expecting that a substantial number will drop out before the end. As the study progresses, they continually check whether the sample still represents the larger population, and make adjustments as necessary.

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  • What Is a Case Study? | Definition, Examples & Methods

What Is a Case Study? | Definition, Examples & Methods

Published on May 8, 2019 by Shona McCombes . Revised on November 20, 2023.

A case study is a detailed study of a specific subject, such as a person, group, place, event, organization, or phenomenon. Case studies are commonly used in social, educational, clinical, and business research.

A case study research design usually involves qualitative methods , but quantitative methods are sometimes also used. Case studies are good for describing , comparing, evaluating and understanding different aspects of a research problem .

Table of contents

When to do a case study, step 1: select a case, step 2: build a theoretical framework, step 3: collect your data, step 4: describe and analyze the case, other interesting articles.

A case study is an appropriate research design when you want to gain concrete, contextual, in-depth knowledge about a specific real-world subject. It allows you to explore the key characteristics, meanings, and implications of the case.

Case studies are often a good choice in a thesis or dissertation . They keep your project focused and manageable when you don’t have the time or resources to do large-scale research.

You might use just one complex case study where you explore a single subject in depth, or conduct multiple case studies to compare and illuminate different aspects of your research problem.

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Once you have developed your problem statement and research questions , you should be ready to choose the specific case that you want to focus on. A good case study should have the potential to:

  • Provide new or unexpected insights into the subject
  • Challenge or complicate existing assumptions and theories
  • Propose practical courses of action to resolve a problem
  • Open up new directions for future research

TipIf your research is more practical in nature and aims to simultaneously investigate an issue as you solve it, consider conducting action research instead.

Unlike quantitative or experimental research , a strong case study does not require a random or representative sample. In fact, case studies often deliberately focus on unusual, neglected, or outlying cases which may shed new light on the research problem.

Example of an outlying case studyIn the 1960s the town of Roseto, Pennsylvania was discovered to have extremely low rates of heart disease compared to the US average. It became an important case study for understanding previously neglected causes of heart disease.

However, you can also choose a more common or representative case to exemplify a particular category, experience or phenomenon.

Example of a representative case studyIn the 1920s, two sociologists used Muncie, Indiana as a case study of a typical American city that supposedly exemplified the changing culture of the US at the time.

While case studies focus more on concrete details than general theories, they should usually have some connection with theory in the field. This way the case study is not just an isolated description, but is integrated into existing knowledge about the topic. It might aim to:

  • Exemplify a theory by showing how it explains the case under investigation
  • Expand on a theory by uncovering new concepts and ideas that need to be incorporated
  • Challenge a theory by exploring an outlier case that doesn’t fit with established assumptions

To ensure that your analysis of the case has a solid academic grounding, you should conduct a literature review of sources related to the topic and develop a theoretical framework . This means identifying key concepts and theories to guide your analysis and interpretation.

There are many different research methods you can use to collect data on your subject. Case studies tend to focus on qualitative data using methods such as interviews , observations , and analysis of primary and secondary sources (e.g., newspaper articles, photographs, official records). Sometimes a case study will also collect quantitative data.

Example of a mixed methods case studyFor a case study of a wind farm development in a rural area, you could collect quantitative data on employment rates and business revenue, collect qualitative data on local people’s perceptions and experiences, and analyze local and national media coverage of the development.

The aim is to gain as thorough an understanding as possible of the case and its context.

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an advantage of the case study or clinical method is that it

In writing up the case study, you need to bring together all the relevant aspects to give as complete a picture as possible of the subject.

How you report your findings depends on the type of research you are doing. Some case studies are structured like a standard scientific paper or thesis , with separate sections or chapters for the methods , results and discussion .

Others are written in a more narrative style, aiming to explore the case from various angles and analyze its meanings and implications (for example, by using textual analysis or discourse analysis ).

In all cases, though, make sure to give contextual details about the case, connect it back to the literature and theory, and discuss how it fits into wider patterns or debates.

If you want to know more about statistics , methodology , or research bias , make sure to check out some of our other articles with explanations and examples.

  • Normal distribution
  • Degrees of freedom
  • Null hypothesis
  • Discourse analysis
  • Control groups
  • Mixed methods research
  • Non-probability sampling
  • Quantitative research
  • Ecological validity

Research bias

  • Rosenthal effect
  • Implicit bias
  • Cognitive bias
  • Selection bias
  • Negativity bias
  • Status quo bias

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The case study approach

  • Sarah Crowe 1 ,
  • Kathrin Cresswell 2 ,
  • Ann Robertson 2 ,
  • Guro Huby 3 ,
  • Anthony Avery 1 &
  • Aziz Sheikh 2  

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The case study approach allows in-depth, multi-faceted explorations of complex issues in their real-life settings. The value of the case study approach is well recognised in the fields of business, law and policy, but somewhat less so in health services research. Based on our experiences of conducting several health-related case studies, we reflect on the different types of case study design, the specific research questions this approach can help answer, the data sources that tend to be used, and the particular advantages and disadvantages of employing this methodological approach. The paper concludes with key pointers to aid those designing and appraising proposals for conducting case study research, and a checklist to help readers assess the quality of case study reports.

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Introduction

The case study approach is particularly useful to employ when there is a need to obtain an in-depth appreciation of an issue, event or phenomenon of interest, in its natural real-life context. Our aim in writing this piece is to provide insights into when to consider employing this approach and an overview of key methodological considerations in relation to the design, planning, analysis, interpretation and reporting of case studies.

The illustrative 'grand round', 'case report' and 'case series' have a long tradition in clinical practice and research. Presenting detailed critiques, typically of one or more patients, aims to provide insights into aspects of the clinical case and, in doing so, illustrate broader lessons that may be learnt. In research, the conceptually-related case study approach can be used, for example, to describe in detail a patient's episode of care, explore professional attitudes to and experiences of a new policy initiative or service development or more generally to 'investigate contemporary phenomena within its real-life context' [ 1 ]. Based on our experiences of conducting a range of case studies, we reflect on when to consider using this approach, discuss the key steps involved and illustrate, with examples, some of the practical challenges of attaining an in-depth understanding of a 'case' as an integrated whole. In keeping with previously published work, we acknowledge the importance of theory to underpin the design, selection, conduct and interpretation of case studies[ 2 ]. In so doing, we make passing reference to the different epistemological approaches used in case study research by key theoreticians and methodologists in this field of enquiry.

This paper is structured around the following main questions: What is a case study? What are case studies used for? How are case studies conducted? What are the potential pitfalls and how can these be avoided? We draw in particular on four of our own recently published examples of case studies (see Tables 1 , 2 , 3 and 4 ) and those of others to illustrate our discussion[ 3 – 7 ].

What is a case study?

A case study is a research approach that is used to generate an in-depth, multi-faceted understanding of a complex issue in its real-life context. It is an established research design that is used extensively in a wide variety of disciplines, particularly in the social sciences. A case study can be defined in a variety of ways (Table 5 ), the central tenet being the need to explore an event or phenomenon in depth and in its natural context. It is for this reason sometimes referred to as a "naturalistic" design; this is in contrast to an "experimental" design (such as a randomised controlled trial) in which the investigator seeks to exert control over and manipulate the variable(s) of interest.

Stake's work has been particularly influential in defining the case study approach to scientific enquiry. He has helpfully characterised three main types of case study: intrinsic , instrumental and collective [ 8 ]. An intrinsic case study is typically undertaken to learn about a unique phenomenon. The researcher should define the uniqueness of the phenomenon, which distinguishes it from all others. In contrast, the instrumental case study uses a particular case (some of which may be better than others) to gain a broader appreciation of an issue or phenomenon. The collective case study involves studying multiple cases simultaneously or sequentially in an attempt to generate a still broader appreciation of a particular issue.

These are however not necessarily mutually exclusive categories. In the first of our examples (Table 1 ), we undertook an intrinsic case study to investigate the issue of recruitment of minority ethnic people into the specific context of asthma research studies, but it developed into a instrumental case study through seeking to understand the issue of recruitment of these marginalised populations more generally, generating a number of the findings that are potentially transferable to other disease contexts[ 3 ]. In contrast, the other three examples (see Tables 2 , 3 and 4 ) employed collective case study designs to study the introduction of workforce reconfiguration in primary care, the implementation of electronic health records into hospitals, and to understand the ways in which healthcare students learn about patient safety considerations[ 4 – 6 ]. Although our study focusing on the introduction of General Practitioners with Specialist Interests (Table 2 ) was explicitly collective in design (four contrasting primary care organisations were studied), is was also instrumental in that this particular professional group was studied as an exemplar of the more general phenomenon of workforce redesign[ 4 ].

What are case studies used for?

According to Yin, case studies can be used to explain, describe or explore events or phenomena in the everyday contexts in which they occur[ 1 ]. These can, for example, help to understand and explain causal links and pathways resulting from a new policy initiative or service development (see Tables 2 and 3 , for example)[ 1 ]. In contrast to experimental designs, which seek to test a specific hypothesis through deliberately manipulating the environment (like, for example, in a randomised controlled trial giving a new drug to randomly selected individuals and then comparing outcomes with controls),[ 9 ] the case study approach lends itself well to capturing information on more explanatory ' how ', 'what' and ' why ' questions, such as ' how is the intervention being implemented and received on the ground?'. The case study approach can offer additional insights into what gaps exist in its delivery or why one implementation strategy might be chosen over another. This in turn can help develop or refine theory, as shown in our study of the teaching of patient safety in undergraduate curricula (Table 4 )[ 6 , 10 ]. Key questions to consider when selecting the most appropriate study design are whether it is desirable or indeed possible to undertake a formal experimental investigation in which individuals and/or organisations are allocated to an intervention or control arm? Or whether the wish is to obtain a more naturalistic understanding of an issue? The former is ideally studied using a controlled experimental design, whereas the latter is more appropriately studied using a case study design.

Case studies may be approached in different ways depending on the epistemological standpoint of the researcher, that is, whether they take a critical (questioning one's own and others' assumptions), interpretivist (trying to understand individual and shared social meanings) or positivist approach (orientating towards the criteria of natural sciences, such as focusing on generalisability considerations) (Table 6 ). Whilst such a schema can be conceptually helpful, it may be appropriate to draw on more than one approach in any case study, particularly in the context of conducting health services research. Doolin has, for example, noted that in the context of undertaking interpretative case studies, researchers can usefully draw on a critical, reflective perspective which seeks to take into account the wider social and political environment that has shaped the case[ 11 ].

How are case studies conducted?

Here, we focus on the main stages of research activity when planning and undertaking a case study; the crucial stages are: defining the case; selecting the case(s); collecting and analysing the data; interpreting data; and reporting the findings.

Defining the case

Carefully formulated research question(s), informed by the existing literature and a prior appreciation of the theoretical issues and setting(s), are all important in appropriately and succinctly defining the case[ 8 , 12 ]. Crucially, each case should have a pre-defined boundary which clarifies the nature and time period covered by the case study (i.e. its scope, beginning and end), the relevant social group, organisation or geographical area of interest to the investigator, the types of evidence to be collected, and the priorities for data collection and analysis (see Table 7 )[ 1 ]. A theory driven approach to defining the case may help generate knowledge that is potentially transferable to a range of clinical contexts and behaviours; using theory is also likely to result in a more informed appreciation of, for example, how and why interventions have succeeded or failed[ 13 ].

For example, in our evaluation of the introduction of electronic health records in English hospitals (Table 3 ), we defined our cases as the NHS Trusts that were receiving the new technology[ 5 ]. Our focus was on how the technology was being implemented. However, if the primary research interest had been on the social and organisational dimensions of implementation, we might have defined our case differently as a grouping of healthcare professionals (e.g. doctors and/or nurses). The precise beginning and end of the case may however prove difficult to define. Pursuing this same example, when does the process of implementation and adoption of an electronic health record system really begin or end? Such judgements will inevitably be influenced by a range of factors, including the research question, theory of interest, the scope and richness of the gathered data and the resources available to the research team.

Selecting the case(s)

The decision on how to select the case(s) to study is a very important one that merits some reflection. In an intrinsic case study, the case is selected on its own merits[ 8 ]. The case is selected not because it is representative of other cases, but because of its uniqueness, which is of genuine interest to the researchers. This was, for example, the case in our study of the recruitment of minority ethnic participants into asthma research (Table 1 ) as our earlier work had demonstrated the marginalisation of minority ethnic people with asthma, despite evidence of disproportionate asthma morbidity[ 14 , 15 ]. In another example of an intrinsic case study, Hellstrom et al.[ 16 ] studied an elderly married couple living with dementia to explore how dementia had impacted on their understanding of home, their everyday life and their relationships.

For an instrumental case study, selecting a "typical" case can work well[ 8 ]. In contrast to the intrinsic case study, the particular case which is chosen is of less importance than selecting a case that allows the researcher to investigate an issue or phenomenon. For example, in order to gain an understanding of doctors' responses to health policy initiatives, Som undertook an instrumental case study interviewing clinicians who had a range of responsibilities for clinical governance in one NHS acute hospital trust[ 17 ]. Sampling a "deviant" or "atypical" case may however prove even more informative, potentially enabling the researcher to identify causal processes, generate hypotheses and develop theory.

In collective or multiple case studies, a number of cases are carefully selected. This offers the advantage of allowing comparisons to be made across several cases and/or replication. Choosing a "typical" case may enable the findings to be generalised to theory (i.e. analytical generalisation) or to test theory by replicating the findings in a second or even a third case (i.e. replication logic)[ 1 ]. Yin suggests two or three literal replications (i.e. predicting similar results) if the theory is straightforward and five or more if the theory is more subtle. However, critics might argue that selecting 'cases' in this way is insufficiently reflexive and ill-suited to the complexities of contemporary healthcare organisations.

The selected case study site(s) should allow the research team access to the group of individuals, the organisation, the processes or whatever else constitutes the chosen unit of analysis for the study. Access is therefore a central consideration; the researcher needs to come to know the case study site(s) well and to work cooperatively with them. Selected cases need to be not only interesting but also hospitable to the inquiry [ 8 ] if they are to be informative and answer the research question(s). Case study sites may also be pre-selected for the researcher, with decisions being influenced by key stakeholders. For example, our selection of case study sites in the evaluation of the implementation and adoption of electronic health record systems (see Table 3 ) was heavily influenced by NHS Connecting for Health, the government agency that was responsible for overseeing the National Programme for Information Technology (NPfIT)[ 5 ]. This prominent stakeholder had already selected the NHS sites (through a competitive bidding process) to be early adopters of the electronic health record systems and had negotiated contracts that detailed the deployment timelines.

It is also important to consider in advance the likely burden and risks associated with participation for those who (or the site(s) which) comprise the case study. Of particular importance is the obligation for the researcher to think through the ethical implications of the study (e.g. the risk of inadvertently breaching anonymity or confidentiality) and to ensure that potential participants/participating sites are provided with sufficient information to make an informed choice about joining the study. The outcome of providing this information might be that the emotive burden associated with participation, or the organisational disruption associated with supporting the fieldwork, is considered so high that the individuals or sites decide against participation.

In our example of evaluating implementations of electronic health record systems, given the restricted number of early adopter sites available to us, we sought purposively to select a diverse range of implementation cases among those that were available[ 5 ]. We chose a mixture of teaching, non-teaching and Foundation Trust hospitals, and examples of each of the three electronic health record systems procured centrally by the NPfIT. At one recruited site, it quickly became apparent that access was problematic because of competing demands on that organisation. Recognising the importance of full access and co-operative working for generating rich data, the research team decided not to pursue work at that site and instead to focus on other recruited sites.

Collecting the data

In order to develop a thorough understanding of the case, the case study approach usually involves the collection of multiple sources of evidence, using a range of quantitative (e.g. questionnaires, audits and analysis of routinely collected healthcare data) and more commonly qualitative techniques (e.g. interviews, focus groups and observations). The use of multiple sources of data (data triangulation) has been advocated as a way of increasing the internal validity of a study (i.e. the extent to which the method is appropriate to answer the research question)[ 8 , 18 – 21 ]. An underlying assumption is that data collected in different ways should lead to similar conclusions, and approaching the same issue from different angles can help develop a holistic picture of the phenomenon (Table 2 )[ 4 ].

Brazier and colleagues used a mixed-methods case study approach to investigate the impact of a cancer care programme[ 22 ]. Here, quantitative measures were collected with questionnaires before, and five months after, the start of the intervention which did not yield any statistically significant results. Qualitative interviews with patients however helped provide an insight into potentially beneficial process-related aspects of the programme, such as greater, perceived patient involvement in care. The authors reported how this case study approach provided a number of contextual factors likely to influence the effectiveness of the intervention and which were not likely to have been obtained from quantitative methods alone.

In collective or multiple case studies, data collection needs to be flexible enough to allow a detailed description of each individual case to be developed (e.g. the nature of different cancer care programmes), before considering the emerging similarities and differences in cross-case comparisons (e.g. to explore why one programme is more effective than another). It is important that data sources from different cases are, where possible, broadly comparable for this purpose even though they may vary in nature and depth.

Analysing, interpreting and reporting case studies

Making sense and offering a coherent interpretation of the typically disparate sources of data (whether qualitative alone or together with quantitative) is far from straightforward. Repeated reviewing and sorting of the voluminous and detail-rich data are integral to the process of analysis. In collective case studies, it is helpful to analyse data relating to the individual component cases first, before making comparisons across cases. Attention needs to be paid to variations within each case and, where relevant, the relationship between different causes, effects and outcomes[ 23 ]. Data will need to be organised and coded to allow the key issues, both derived from the literature and emerging from the dataset, to be easily retrieved at a later stage. An initial coding frame can help capture these issues and can be applied systematically to the whole dataset with the aid of a qualitative data analysis software package.

The Framework approach is a practical approach, comprising of five stages (familiarisation; identifying a thematic framework; indexing; charting; mapping and interpretation) , to managing and analysing large datasets particularly if time is limited, as was the case in our study of recruitment of South Asians into asthma research (Table 1 )[ 3 , 24 ]. Theoretical frameworks may also play an important role in integrating different sources of data and examining emerging themes. For example, we drew on a socio-technical framework to help explain the connections between different elements - technology; people; and the organisational settings within which they worked - in our study of the introduction of electronic health record systems (Table 3 )[ 5 ]. Our study of patient safety in undergraduate curricula drew on an evaluation-based approach to design and analysis, which emphasised the importance of the academic, organisational and practice contexts through which students learn (Table 4 )[ 6 ].

Case study findings can have implications both for theory development and theory testing. They may establish, strengthen or weaken historical explanations of a case and, in certain circumstances, allow theoretical (as opposed to statistical) generalisation beyond the particular cases studied[ 12 ]. These theoretical lenses should not, however, constitute a strait-jacket and the cases should not be "forced to fit" the particular theoretical framework that is being employed.

When reporting findings, it is important to provide the reader with enough contextual information to understand the processes that were followed and how the conclusions were reached. In a collective case study, researchers may choose to present the findings from individual cases separately before amalgamating across cases. Care must be taken to ensure the anonymity of both case sites and individual participants (if agreed in advance) by allocating appropriate codes or withholding descriptors. In the example given in Table 3 , we decided against providing detailed information on the NHS sites and individual participants in order to avoid the risk of inadvertent disclosure of identities[ 5 , 25 ].

What are the potential pitfalls and how can these be avoided?

The case study approach is, as with all research, not without its limitations. When investigating the formal and informal ways undergraduate students learn about patient safety (Table 4 ), for example, we rapidly accumulated a large quantity of data. The volume of data, together with the time restrictions in place, impacted on the depth of analysis that was possible within the available resources. This highlights a more general point of the importance of avoiding the temptation to collect as much data as possible; adequate time also needs to be set aside for data analysis and interpretation of what are often highly complex datasets.

Case study research has sometimes been criticised for lacking scientific rigour and providing little basis for generalisation (i.e. producing findings that may be transferable to other settings)[ 1 ]. There are several ways to address these concerns, including: the use of theoretical sampling (i.e. drawing on a particular conceptual framework); respondent validation (i.e. participants checking emerging findings and the researcher's interpretation, and providing an opinion as to whether they feel these are accurate); and transparency throughout the research process (see Table 8 )[ 8 , 18 – 21 , 23 , 26 ]. Transparency can be achieved by describing in detail the steps involved in case selection, data collection, the reasons for the particular methods chosen, and the researcher's background and level of involvement (i.e. being explicit about how the researcher has influenced data collection and interpretation). Seeking potential, alternative explanations, and being explicit about how interpretations and conclusions were reached, help readers to judge the trustworthiness of the case study report. Stake provides a critique checklist for a case study report (Table 9 )[ 8 ].

Conclusions

The case study approach allows, amongst other things, critical events, interventions, policy developments and programme-based service reforms to be studied in detail in a real-life context. It should therefore be considered when an experimental design is either inappropriate to answer the research questions posed or impossible to undertake. Considering the frequency with which implementations of innovations are now taking place in healthcare settings and how well the case study approach lends itself to in-depth, complex health service research, we believe this approach should be more widely considered by researchers. Though inherently challenging, the research case study can, if carefully conceptualised and thoughtfully undertaken and reported, yield powerful insights into many important aspects of health and healthcare delivery.

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Acknowledgements

We are grateful to the participants and colleagues who contributed to the individual case studies that we have drawn on. This work received no direct funding, but it has been informed by projects funded by Asthma UK, the NHS Service Delivery Organisation, NHS Connecting for Health Evaluation Programme, and Patient Safety Research Portfolio. We would also like to thank the expert reviewers for their insightful and constructive feedback. Our thanks are also due to Dr. Allison Worth who commented on an earlier draft of this manuscript.

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Case Study Research Method in Psychology

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Case studies are in-depth investigations of a person, group, event, or community. Typically, data is gathered from various sources using several methods (e.g., observations & interviews).

The case study research method originated in clinical medicine (the case history, i.e., the patient’s personal history). In psychology, case studies are often confined to the study of a particular individual.

The information is mainly biographical and relates to events in the individual’s past (i.e., retrospective), as well as to significant events that are currently occurring in his or her everyday life.

The case study is not a research method, but researchers select methods of data collection and analysis that will generate material suitable for case studies.

Freud (1909a, 1909b) conducted very detailed investigations into the private lives of his patients in an attempt to both understand and help them overcome their illnesses.

This makes it clear that the case study is a method that should only be used by a psychologist, therapist, or psychiatrist, i.e., someone with a professional qualification.

There is an ethical issue of competence. Only someone qualified to diagnose and treat a person can conduct a formal case study relating to atypical (i.e., abnormal) behavior or atypical development.

case study

 Famous Case Studies

  • Anna O – One of the most famous case studies, documenting psychoanalyst Josef Breuer’s treatment of “Anna O” (real name Bertha Pappenheim) for hysteria in the late 1800s using early psychoanalytic theory.
  • Little Hans – A child psychoanalysis case study published by Sigmund Freud in 1909 analyzing his five-year-old patient Herbert Graf’s house phobia as related to the Oedipus complex.
  • Bruce/Brenda – Gender identity case of the boy (Bruce) whose botched circumcision led psychologist John Money to advise gender reassignment and raise him as a girl (Brenda) in the 1960s.
  • Genie Wiley – Linguistics/psychological development case of the victim of extreme isolation abuse who was studied in 1970s California for effects of early language deprivation on acquiring speech later in life.
  • Phineas Gage – One of the most famous neuropsychology case studies analyzes personality changes in railroad worker Phineas Gage after an 1848 brain injury involving a tamping iron piercing his skull.

Clinical Case Studies

  • Studying the effectiveness of psychotherapy approaches with an individual patient
  • Assessing and treating mental illnesses like depression, anxiety disorders, PTSD
  • Neuropsychological cases investigating brain injuries or disorders

Child Psychology Case Studies

  • Studying psychological development from birth through adolescence
  • Cases of learning disabilities, autism spectrum disorders, ADHD
  • Effects of trauma, abuse, deprivation on development

Types of Case Studies

  • Explanatory case studies : Used to explore causation in order to find underlying principles. Helpful for doing qualitative analysis to explain presumed causal links.
  • Exploratory case studies : Used to explore situations where an intervention being evaluated has no clear set of outcomes. It helps define questions and hypotheses for future research.
  • Descriptive case studies : Describe an intervention or phenomenon and the real-life context in which it occurred. It is helpful for illustrating certain topics within an evaluation.
  • Multiple-case studies : Used to explore differences between cases and replicate findings across cases. Helpful for comparing and contrasting specific cases.
  • Intrinsic : Used to gain a better understanding of a particular case. Helpful for capturing the complexity of a single case.
  • Collective : Used to explore a general phenomenon using multiple case studies. Helpful for jointly studying a group of cases in order to inquire into the phenomenon.

Where Do You Find Data for a Case Study?

There are several places to find data for a case study. The key is to gather data from multiple sources to get a complete picture of the case and corroborate facts or findings through triangulation of evidence. Most of this information is likely qualitative (i.e., verbal description rather than measurement), but the psychologist might also collect numerical data.

1. Primary sources

  • Interviews – Interviewing key people related to the case to get their perspectives and insights. The interview is an extremely effective procedure for obtaining information about an individual, and it may be used to collect comments from the person’s friends, parents, employer, workmates, and others who have a good knowledge of the person, as well as to obtain facts from the person him or herself.
  • Observations – Observing behaviors, interactions, processes, etc., related to the case as they unfold in real-time.
  • Documents & Records – Reviewing private documents, diaries, public records, correspondence, meeting minutes, etc., relevant to the case.

2. Secondary sources

  • News/Media – News coverage of events related to the case study.
  • Academic articles – Journal articles, dissertations etc. that discuss the case.
  • Government reports – Official data and records related to the case context.
  • Books/films – Books, documentaries or films discussing the case.

3. Archival records

Searching historical archives, museum collections and databases to find relevant documents, visual/audio records related to the case history and context.

Public archives like newspapers, organizational records, photographic collections could all include potentially relevant pieces of information to shed light on attitudes, cultural perspectives, common practices and historical contexts related to psychology.

4. Organizational records

Organizational records offer the advantage of often having large datasets collected over time that can reveal or confirm psychological insights.

Of course, privacy and ethical concerns regarding confidential data must be navigated carefully.

However, with proper protocols, organizational records can provide invaluable context and empirical depth to qualitative case studies exploring the intersection of psychology and organizations.

  • Organizational/industrial psychology research : Organizational records like employee surveys, turnover/retention data, policies, incident reports etc. may provide insight into topics like job satisfaction, workplace culture and dynamics, leadership issues, employee behaviors etc.
  • Clinical psychology : Therapists/hospitals may grant access to anonymized medical records to study aspects like assessments, diagnoses, treatment plans etc. This could shed light on clinical practices.
  • School psychology : Studies could utilize anonymized student records like test scores, grades, disciplinary issues, and counseling referrals to study child development, learning barriers, effectiveness of support programs, and more.

How do I Write a Case Study in Psychology?

Follow specified case study guidelines provided by a journal or your psychology tutor. General components of clinical case studies include: background, symptoms, assessments, diagnosis, treatment, and outcomes. Interpreting the information means the researcher decides what to include or leave out. A good case study should always clarify which information is the factual description and which is an inference or the researcher’s opinion.

1. Introduction

  • Provide background on the case context and why it is of interest, presenting background information like demographics, relevant history, and presenting problem.
  • Compare briefly to similar published cases if applicable. Clearly state the focus/importance of the case.

2. Case Presentation

  • Describe the presenting problem in detail, including symptoms, duration,and impact on daily life.
  • Include client demographics like age and gender, information about social relationships, and mental health history.
  • Describe all physical, emotional, and/or sensory symptoms reported by the client.
  • Use patient quotes to describe the initial complaint verbatim. Follow with full-sentence summaries of relevant history details gathered, including key components that led to a working diagnosis.
  • Summarize clinical exam results, namely orthopedic/neurological tests, imaging, lab tests, etc. Note actual results rather than subjective conclusions. Provide images if clearly reproducible/anonymized.
  • Clearly state the working diagnosis or clinical impression before transitioning to management.

3. Management and Outcome

  • Indicate the total duration of care and number of treatments given over what timeframe. Use specific names/descriptions for any therapies/interventions applied.
  • Present the results of the intervention,including any quantitative or qualitative data collected.
  • For outcomes, utilize visual analog scales for pain, medication usage logs, etc., if possible. Include patient self-reports of improvement/worsening of symptoms. Note the reason for discharge/end of care.

4. Discussion

  • Analyze the case, exploring contributing factors, limitations of the study, and connections to existing research.
  • Analyze the effectiveness of the intervention,considering factors like participant adherence, limitations of the study, and potential alternative explanations for the results.
  • Identify any questions raised in the case analysis and relate insights to established theories and current research if applicable. Avoid definitive claims about physiological explanations.
  • Offer clinical implications, and suggest future research directions.

5. Additional Items

  • Thank specific assistants for writing support only. No patient acknowledgments.
  • References should directly support any key claims or quotes included.
  • Use tables/figures/images only if substantially informative. Include permissions and legends/explanatory notes.
  • Provides detailed (rich qualitative) information.
  • Provides insight for further research.
  • Permitting investigation of otherwise impractical (or unethical) situations.

Case studies allow a researcher to investigate a topic in far more detail than might be possible if they were trying to deal with a large number of research participants (nomothetic approach) with the aim of ‘averaging’.

Because of their in-depth, multi-sided approach, case studies often shed light on aspects of human thinking and behavior that would be unethical or impractical to study in other ways.

Research that only looks into the measurable aspects of human behavior is not likely to give us insights into the subjective dimension of experience, which is important to psychoanalytic and humanistic psychologists.

Case studies are often used in exploratory research. They can help us generate new ideas (that might be tested by other methods). They are an important way of illustrating theories and can help show how different aspects of a person’s life are related to each other.

The method is, therefore, important for psychologists who adopt a holistic point of view (i.e., humanistic psychologists ).

Limitations

  • Lacking scientific rigor and providing little basis for generalization of results to the wider population.
  • Researchers’ own subjective feelings may influence the case study (researcher bias).
  • Difficult to replicate.
  • Time-consuming and expensive.
  • The volume of data, together with the time restrictions in place, impacted the depth of analysis that was possible within the available resources.

Because a case study deals with only one person/event/group, we can never be sure if the case study investigated is representative of the wider body of “similar” instances. This means the conclusions drawn from a particular case may not be transferable to other settings.

Because case studies are based on the analysis of qualitative (i.e., descriptive) data , a lot depends on the psychologist’s interpretation of the information she has acquired.

This means that there is a lot of scope for Anna O , and it could be that the subjective opinions of the psychologist intrude in the assessment of what the data means.

For example, Freud has been criticized for producing case studies in which the information was sometimes distorted to fit particular behavioral theories (e.g., Little Hans ).

This is also true of Money’s interpretation of the Bruce/Brenda case study (Diamond, 1997) when he ignored evidence that went against his theory.

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Further Information

  • Case Study Approach
  • Case Study Method
  • Enhancing the Quality of Case Studies in Health Services Research
  • “We do things together” A case study of “couplehood” in dementia
  • Using mixed methods for evaluating an integrative approach to cancer care: a case study

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This chapter reviews the strengths and limitations of case study as a research method in social sciences. It provides an account of an evidence base to justify why a case study is best suitable for some research questions and why not for some other research questions. Case study designing around the research context, defining the structure and modality, conducting the study, collecting the data through triangulation mode, analysing the data, and interpreting the data and theory building at the end give a holistic view of it. In addition, the chapter also focuses on the types of case study and when and where to use case study as a research method in social science research.

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What is it?

Case study is a research methodology, typically seen in social and life sciences. There is no one definition of case study research. 1 However, very simply… ‘a case study can be defined as an intensive study about a person, a group of people or a unit, which is aimed to generalize over several units’. 1 A case study has also been described as an intensive, systematic investigation of a single individual, group, community or some other unit in which the researcher examines in-depth data relating to several variables. 2

Often there are several similar cases to consider such as educational or social service programmes that are delivered from a number of locations. Although similar, they are complex and have unique features. In these circumstances, the evaluation of several, similar cases will provide a better answer to a research question than if only one case is examined, hence the multiple-case study. Stake asserts that the cases are grouped and viewed as one entity, called the quintain . 6  ‘We study what is similar and different about the cases to understand the quintain better’. 6

The steps when using case study methodology are the same as for other types of research. 6 The first step is defining the single case or identifying a group of similar cases that can then be incorporated into a multiple-case study. A search to determine what is known about the case(s) is typically conducted. This may include a review of the literature, grey literature, media, reports and more, which serves to establish a basic understanding of the cases and informs the development of research questions. Data in case studies are often, but not exclusively, qualitative in nature. In multiple-case studies, analysis within cases and across cases is conducted. Themes arise from the analyses and assertions about the cases as a whole, or the quintain, emerge. 6

Benefits and limitations of case studies

If a researcher wants to study a specific phenomenon arising from a particular entity, then a single-case study is warranted and will allow for a in-depth understanding of the single phenomenon and, as discussed above, would involve collecting several different types of data. This is illustrated in example 1 below.

Using a multiple-case research study allows for a more in-depth understanding of the cases as a unit, through comparison of similarities and differences of the individual cases embedded within the quintain. Evidence arising from multiple-case studies is often stronger and more reliable than from single-case research. Multiple-case studies allow for more comprehensive exploration of research questions and theory development. 6

Despite the advantages of case studies, there are limitations. The sheer volume of data is difficult to organise and data analysis and integration strategies need to be carefully thought through. There is also sometimes a temptation to veer away from the research focus. 2 Reporting of findings from multiple-case research studies is also challenging at times, 1 particularly in relation to the word limits for some journal papers.

Examples of case studies

Example 1: nurses’ paediatric pain management practices.

One of the authors of this paper (AT) has used a case study approach to explore nurses’ paediatric pain management practices. This involved collecting several datasets:

Observational data to gain a picture about actual pain management practices.

Questionnaire data about nurses’ knowledge about paediatric pain management practices and how well they felt they managed pain in children.

Questionnaire data about how critical nurses perceived pain management tasks to be.

These datasets were analysed separately and then compared 7–9 and demonstrated that nurses’ level of theoretical did not impact on the quality of their pain management practices. 7 Nor did individual nurse’s perceptions of how critical a task was effect the likelihood of them carrying out this task in practice. 8 There was also a difference in self-reported and observed practices 9 ; actual (observed) practices did not confirm to best practice guidelines, whereas self-reported practices tended to.

Example 2: quality of care for complex patients at Nurse Practitioner-Led Clinics (NPLCs)

The other author of this paper (RH) has conducted a multiple-case study to determine the quality of care for patients with complex clinical presentations in NPLCs in Ontario, Canada. 10 Five NPLCs served as individual cases that, together, represented the quatrain. Three types of data were collected including:

Review of documentation related to the NPLC model (media, annual reports, research articles, grey literature and regulatory legislation).

Interviews with nurse practitioners (NPs) practising at the five NPLCs to determine their perceptions of the impact of the NPLC model on the quality of care provided to patients with multimorbidity.

Chart audits conducted at the five NPLCs to determine the extent to which evidence-based guidelines were followed for patients with diabetes and at least one other chronic condition.

The three sources of data collected from the five NPLCs were analysed and themes arose related to the quality of care for complex patients at NPLCs. The multiple-case study confirmed that nurse practitioners are the primary care providers at the NPLCs, and this positively impacts the quality of care for patients with multimorbidity. Healthcare policy, such as lack of an increase in salary for NPs for 10 years, has resulted in issues in recruitment and retention of NPs at NPLCs. This, along with insufficient resources in the communities where NPLCs are located and high patient vulnerability at NPLCs, have a negative impact on the quality of care. 10

These examples illustrate how collecting data about a single case or multiple cases helps us to better understand the phenomenon in question. Case study methodology serves to provide a framework for evaluation and analysis of complex issues. It shines a light on the holistic nature of nursing practice and offers a perspective that informs improved patient care.

  • Gustafsson J
  • Calanzaro M
  • Sandelowski M

Competing interests None declared.

Provenance and peer review Commissioned; internally peer reviewed.

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  • Case Study | Definition, Examples & Methods

Case Study | Definition, Examples & Methods

Published on 5 May 2022 by Shona McCombes . Revised on 30 January 2023.

A case study is a detailed study of a specific subject, such as a person, group, place, event, organisation, or phenomenon. Case studies are commonly used in social, educational, clinical, and business research.

A case study research design usually involves qualitative methods , but quantitative methods are sometimes also used. Case studies are good for describing , comparing, evaluating, and understanding different aspects of a research problem .

Table of contents

When to do a case study, step 1: select a case, step 2: build a theoretical framework, step 3: collect your data, step 4: describe and analyse the case.

A case study is an appropriate research design when you want to gain concrete, contextual, in-depth knowledge about a specific real-world subject. It allows you to explore the key characteristics, meanings, and implications of the case.

Case studies are often a good choice in a thesis or dissertation . They keep your project focused and manageable when you don’t have the time or resources to do large-scale research.

You might use just one complex case study where you explore a single subject in depth, or conduct multiple case studies to compare and illuminate different aspects of your research problem.

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Once you have developed your problem statement and research questions , you should be ready to choose the specific case that you want to focus on. A good case study should have the potential to:

  • Provide new or unexpected insights into the subject
  • Challenge or complicate existing assumptions and theories
  • Propose practical courses of action to resolve a problem
  • Open up new directions for future research

Unlike quantitative or experimental research, a strong case study does not require a random or representative sample. In fact, case studies often deliberately focus on unusual, neglected, or outlying cases which may shed new light on the research problem.

If you find yourself aiming to simultaneously investigate and solve an issue, consider conducting action research . As its name suggests, action research conducts research and takes action at the same time, and is highly iterative and flexible. 

However, you can also choose a more common or representative case to exemplify a particular category, experience, or phenomenon.

While case studies focus more on concrete details than general theories, they should usually have some connection with theory in the field. This way the case study is not just an isolated description, but is integrated into existing knowledge about the topic. It might aim to:

  • Exemplify a theory by showing how it explains the case under investigation
  • Expand on a theory by uncovering new concepts and ideas that need to be incorporated
  • Challenge a theory by exploring an outlier case that doesn’t fit with established assumptions

To ensure that your analysis of the case has a solid academic grounding, you should conduct a literature review of sources related to the topic and develop a theoretical framework . This means identifying key concepts and theories to guide your analysis and interpretation.

There are many different research methods you can use to collect data on your subject. Case studies tend to focus on qualitative data using methods such as interviews, observations, and analysis of primary and secondary sources (e.g., newspaper articles, photographs, official records). Sometimes a case study will also collect quantitative data .

The aim is to gain as thorough an understanding as possible of the case and its context.

In writing up the case study, you need to bring together all the relevant aspects to give as complete a picture as possible of the subject.

How you report your findings depends on the type of research you are doing. Some case studies are structured like a standard scientific paper or thesis, with separate sections or chapters for the methods , results , and discussion .

Others are written in a more narrative style, aiming to explore the case from various angles and analyse its meanings and implications (for example, by using textual analysis or discourse analysis ).

In all cases, though, make sure to give contextual details about the case, connect it back to the literature and theory, and discuss how it fits into wider patterns or debates.

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Home » Pros and Cons » 12 Case Study Method Advantages and Disadvantages

12 Case Study Method Advantages and Disadvantages

A case study is an investigation into an individual circumstance. The investigation may be of a single person, business, event, or group. The investigation involves collecting in-depth data about the individual entity through the use of several collection methods. Interviews and observation are two of the most common forms of data collection used.

The case study method was originally developed in the field of clinical medicine. It has expanded since to other industries to examine key results, either positive or negative, that were received through a specific set of decisions. This allows for the topic to be researched with great detail, allowing others to glean knowledge from the information presented.

Here are the advantages and disadvantages of using the case study method.

List of the Advantages of the Case Study Method

1. it turns client observations into useable data..

Case studies offer verifiable data from direct observations of the individual entity involved. These observations provide information about input processes. It can show the path taken which led to specific results being generated. Those observations make it possible for others, in similar circumstances, to potentially replicate the results discovered by the case study method.

2. It turns opinion into fact.

Case studies provide facts to study because you’re looking at data which was generated in real-time. It is a way for researchers to turn their opinions into information that can be verified as fact because there is a proven path of positive or negative development. Singling out a specific incident also provides in-depth details about the path of development, which gives it extra credibility to the outside observer.

3. It is relevant to all parties involved.

Case studies that are chosen well will be relevant to everyone who is participating in the process. Because there is such a high level of relevance involved, researchers are able to stay actively engaged in the data collection process. Participants are able to further their knowledge growth because there is interest in the outcome of the case study. Most importantly, the case study method essentially forces people to make a decision about the question being studied, then defend their position through the use of facts.

4. It uses a number of different research methodologies.

The case study method involves more than just interviews and direct observation. Case histories from a records database can be used with this method. Questionnaires can be distributed to participants in the entity being studies. Individuals who have kept diaries and journals about the entity being studied can be included. Even certain experimental tasks, such as a memory test, can be part of this research process.

5. It can be done remotely.

Researchers do not need to be present at a specific location or facility to utilize the case study method. Research can be obtained over the phone, through email, and other forms of remote communication. Even interviews can be conducted over the phone. That means this method is good for formative research that is exploratory in nature, even if it must be completed from a remote location.

6. It is inexpensive.

Compared to other methods of research, the case study method is rather inexpensive. The costs associated with this method involve accessing data, which can often be done for free. Even when there are in-person interviews or other on-site duties involved, the costs of reviewing the data are minimal.

7. It is very accessible to readers.

The case study method puts data into a usable format for those who read the data and note its outcome. Although there may be perspectives of the researcher included in the outcome, the goal of this method is to help the reader be able to identify specific concepts to which they also relate. That allows them to discover unusual features within the data, examine outliers that may be present, or draw conclusions from their own experiences.

List of the Disadvantages of the Case Study Method

1. it can have influence factors within the data..

Every person has their own unconscious bias. Although the case study method is designed to limit the influence of this bias by collecting fact-based data, it is the collector of the data who gets to define what is a “fact” and what is not. That means the real-time data being collected may be based on the results the researcher wants to see from the entity instead. By controlling how facts are collected, a research can control the results this method generates.

2. It takes longer to analyze the data.

The information collection process through the case study method takes much longer to collect than other research options. That is because there is an enormous amount of data which must be sifted through. It’s not just the researchers who can influence the outcome in this type of research method. Participants can also influence outcomes by given inaccurate or incomplete answers to questions they are asked. Researchers must verify the information presented to ensure its accuracy, and that takes time to complete.

3. It can be an inefficient process.

Case study methods require the participation of the individuals or entities involved for it to be a successful process. That means the skills of the researcher will help to determine the quality of information that is being received. Some participants may be quiet, unwilling to answer even basic questions about what is being studied. Others may be overly talkative, exploring tangents which have nothing to do with the case study at all. If researchers are unsure of how to manage this process, then incomplete data is often collected.

4. It requires a small sample size to be effective.

The case study method requires a small sample size for it to yield an effective amount of data to be analyzed. If there are different demographics involved with the entity, or there are different needs which must be examined, then the case study method becomes very inefficient.

5. It is a labor-intensive method of data collection.

The case study method requires researchers to have a high level of language skills to be successful with data collection. Researchers must be personally involved in every aspect of collecting the data as well. From reviewing files or entries personally to conducting personal interviews, the concepts and themes of this process are heavily reliant on the amount of work each researcher is willing to put into things.

These case study method advantages and disadvantages offer a look at the effectiveness of this research option. With the right skill set, it can be used as an effective tool to gather rich, detailed information about specific entities. Without the right skill set, the case study method becomes inefficient and inaccurate.

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A Practical Overview of Case-Control Studies in Clinical Practice

Affiliations.

  • 1 Department of Quantitative Health Sciences, Lerner Research Institute, Cleveland Clinic, Cleveland, OH; Center for Surgery and Public Health, Brigham and Women's Hospital, Harvard Medical School, Boston, MA. Electronic address: [email protected].
  • 2 Department of Quantitative Health Sciences, Lerner Research Institute, Cleveland Clinic, Cleveland, OH; Department of Population and Quantitative Health Sciences, Case Western Reserve University, School of Medicine, Cleveland, OH.
  • 3 Department of Statistics, University of Missouri, Columbia, MO.
  • PMID: 32658653
  • DOI: 10.1016/j.chest.2020.03.009

Case-control studies are one of the major observational study designs for performing clinical research. The advantages of these study designs over other study designs are that they are relatively quick to perform, economical, and easy to design and implement. Case-control studies are particularly appropriate for studying disease outbreaks, rare diseases, or outcomes of interest. This article describes several types of case-control designs, with simple graphical displays to help understand their differences. Study design considerations are reviewed, including sample size, power, and measures associated with risk factors for clinical outcomes. Finally, we discuss the advantages and disadvantages of case-control studies and provide a checklist for authors and a framework of considerations to guide reviewers' comments.

Keywords: OR; case-cohort; case-crossover; matching; nested case-control; relative risk.

Copyright © 2020 American College of Chest Physicians. Published by Elsevier Inc. All rights reserved.

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5 Benefits of Learning Through the Case Study Method

Harvard Business School MBA students learning through the case study method

  • 28 Nov 2023

While several factors make HBS Online unique —including a global Community and real-world outcomes —active learning through the case study method rises to the top.

In a 2023 City Square Associates survey, 74 percent of HBS Online learners who also took a course from another provider said HBS Online’s case method and real-world examples were better by comparison.

Here’s a primer on the case method, five benefits you could gain, and how to experience it for yourself.

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What Is the Harvard Business School Case Study Method?

The case study method , or case method , is a learning technique in which you’re presented with a real-world business challenge and asked how you’d solve it. After working through it yourself and with peers, you’re told how the scenario played out.

HBS pioneered the case method in 1922. Shortly before, in 1921, the first case was written.

“How do you go into an ambiguous situation and get to the bottom of it?” says HBS Professor Jan Rivkin, former senior associate dean and chair of HBS's master of business administration (MBA) program, in a video about the case method . “That skill—the skill of figuring out a course of inquiry to choose a course of action—that skill is as relevant today as it was in 1921.”

Originally developed for the in-person MBA classroom, HBS Online adapted the case method into an engaging, interactive online learning experience in 2014.

In HBS Online courses , you learn about each case from the business professional who experienced it. After reviewing their videos, you’re prompted to take their perspective and explain how you’d handle their situation.

You then get to read peers’ responses, “star” them, and comment to further the discussion. Afterward, you learn how the professional handled it and their key takeaways.

HBS Online’s adaptation of the case method incorporates the famed HBS “cold call,” in which you’re called on at random to make a decision without time to prepare.

“Learning came to life!” said Sheneka Balogun , chief administration officer and chief of staff at LeMoyne-Owen College, of her experience taking the Credential of Readiness (CORe) program . “The videos from the professors, the interactive cold calls where you were randomly selected to participate, and the case studies that enhanced and often captured the essence of objectives and learning goals were all embedded in each module. This made learning fun, engaging, and student-friendly.”

If you’re considering taking a course that leverages the case study method, here are five benefits you could experience.

5 Benefits of Learning Through Case Studies

1. take new perspectives.

The case method prompts you to consider a scenario from another person’s perspective. To work through the situation and come up with a solution, you must consider their circumstances, limitations, risk tolerance, stakeholders, resources, and potential consequences to assess how to respond.

Taking on new perspectives not only can help you navigate your own challenges but also others’. Putting yourself in someone else’s situation to understand their motivations and needs can go a long way when collaborating with stakeholders.

2. Hone Your Decision-Making Skills

Another skill you can build is the ability to make decisions effectively . The case study method forces you to use limited information to decide how to handle a problem—just like in the real world.

Throughout your career, you’ll need to make difficult decisions with incomplete or imperfect information—and sometimes, you won’t feel qualified to do so. Learning through the case method allows you to practice this skill in a low-stakes environment. When facing a real challenge, you’ll be better prepared to think quickly, collaborate with others, and present and defend your solution.

3. Become More Open-Minded

As you collaborate with peers on responses, it becomes clear that not everyone solves problems the same way. Exposing yourself to various approaches and perspectives can help you become a more open-minded professional.

When you’re part of a diverse group of learners from around the world, your experiences, cultures, and backgrounds contribute to a range of opinions on each case.

On the HBS Online course platform, you’re prompted to view and comment on others’ responses, and discussion is encouraged. This practice of considering others’ perspectives can make you more receptive in your career.

“You’d be surprised at how much you can learn from your peers,” said Ratnaditya Jonnalagadda , a software engineer who took CORe.

In addition to interacting with peers in the course platform, Jonnalagadda was part of the HBS Online Community , where he networked with other professionals and continued discussions sparked by course content.

“You get to understand your peers better, and students share examples of businesses implementing a concept from a module you just learned,” Jonnalagadda said. “It’s a very good way to cement the concepts in one's mind.”

4. Enhance Your Curiosity

One byproduct of taking on different perspectives is that it enables you to picture yourself in various roles, industries, and business functions.

“Each case offers an opportunity for students to see what resonates with them, what excites them, what bores them, which role they could imagine inhabiting in their careers,” says former HBS Dean Nitin Nohria in the Harvard Business Review . “Cases stimulate curiosity about the range of opportunities in the world and the many ways that students can make a difference as leaders.”

Through the case method, you can “try on” roles you may not have considered and feel more prepared to change or advance your career .

5. Build Your Self-Confidence

Finally, learning through the case study method can build your confidence. Each time you assume a business leader’s perspective, aim to solve a new challenge, and express and defend your opinions and decisions to peers, you prepare to do the same in your career.

According to a 2022 City Square Associates survey , 84 percent of HBS Online learners report feeling more confident making business decisions after taking a course.

“Self-confidence is difficult to teach or coach, but the case study method seems to instill it in people,” Nohria says in the Harvard Business Review . “There may well be other ways of learning these meta-skills, such as the repeated experience gained through practice or guidance from a gifted coach. However, under the direction of a masterful teacher, the case method can engage students and help them develop powerful meta-skills like no other form of teaching.”

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How to Experience the Case Study Method

If the case method seems like a good fit for your learning style, experience it for yourself by taking an HBS Online course. Offerings span seven subject areas, including:

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No matter which course or credential program you choose, you’ll examine case studies from real business professionals, work through their challenges alongside peers, and gain valuable insights to apply to your career.

Are you interested in discovering how HBS Online can help advance your career? Explore our course catalog and download our free guide —complete with interactive workbook sections—to determine if online learning is right for you and which course to take.

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Case Study Method: What are the Advantages and Disadvantages?

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by  Antony W

January 25, 2023

case study method

Case study method employs investigative inquiry to acquire data on certain demographics. The strategy is applicable to individuals, organizations, groups, and events.  

Each participant receives an equal amount of engagement, providing data that may help to discover novel insights on particular patterns, ideas, or hypotheses.

In this guide, we look at the advantages and the disadvantages of case stud method as a technique of collecting data.

What is Case Study Method?

The case study method was a technique first established to generate and support hypotheses in clinical medicine. The technique was adapted to other sectors because of the benefits uncovered by these initiatives, allowing for the analysis of results through suggested decisions, procedures, or outcomes.

Its distinctive approach to knowledge enables others to discover special insights that foster development.

What are the Advantages of Case Study Methods?

The following are the advantages of case study methods:

1. It Offers a Detailed Examination of a Particular Unit.

When adopting the case study technique, researchers must document independently verifiable data from firsthand observations. The work provides information on the input mechanisms that contribute to the hypothesis under consideration .

2. Case Study Method is Useful When Creating a Hypothesis

Researchers will use this technique to test a proposed hypothesis. After finishing this effort, it is not unusual for the acquired facts to inspire the formation of new concepts.

This approach fosters more research because it permits notions to change as individuals do in their social and physical settings. This implies that a comprehensive data set may be collected depending on the abilities of the researcher and the candor of the participants in the study.

3. Case Study Method Provide Constant Examination of Facts

Using the case study technique, researchers will examine the social group’s facts in a continuous manner. This indicates there are no disruptions in the process that might compromise the authenticity of the data obtained for this project.

This benefit lowers the need to make assumptions when taking conclusions from the data, hence enhancing the long-term validity of the study’s findings. Thus, the conclusion becomes crucial to both sides of the equation, as it may either confirm certain hypotheses or refute the theory under discussion.

Due to the sheer volume of data being examined by academics, this benefit might result in inefficiency. It is the responsibility of the persons concerned to determine what is helpful and significant and what is not.

4. The Technique Allows for Comparison

Individual insights gleaned from collective settings comprise the human experience.

Certain demographics may think, behave, or respond to stimuli in certain ways, yet each member of that group will contribute a little portion to a whole.

The case study methodology enables researchers to compare information from each demographic group. This information can then lead to ideas that either support or disprove a theory.

5. It Gives an Expansion of Knowledge.

The case study technique equips everyone with the ability to expand his or her knowledge via analysis. This advantage is attainable due to the employment of a range of methods to collect data and evaluate hypotheses.

Researchers prefer to accomplish their job through direct observation and interviews, however surveys can also be beneficial. Participants may be required to record their experiences in a notebook or diary, and the information may help to analyze behaviors or decisions.

Some researchers use memory tests and experimental activities to predict how social groups would interact with or respond to particular scenarios. All of this information then serves to confirm the hypothesized possibilities.

6. Case Study Method Doesn’t Require Data Sampling

This research technique examines social units holistically as opposed to isolating and analyzing individual data pieces. Therefore, no sample is necessary when employing the case study technique.

The hypothesis under examination is supported because it seeks to transform views into facts by validating or rejecting future ideas that may be used by outside observers.

Although researchers may pay attention to specific incidences or results based on broader behaviors or concepts, the study itself will not sample such instances. Instead, it looks at the “larger picture.”

What are Disadvantages of Case Study Methods?

The following are the disadvantages of case study methods:

1. Case Study Methodology Provides Limited Representation

The use of the case study technique is restricted to a particular subset of representatives.

When selecting this option, researchers are targeting a certain demographic. This indicates that it is impossible to generalize the findings of this study to the rest of society, an organization, or a wider community.

Utilizing the case study technique is advantageous when seeking to determine the particular reasons why some individuals behave in a certain manner. But if researchers want something more generic, they must choose a different technique.

2. Case Study Method Makes Categorization Impossible

This shortcoming is also a result of the case study method’s small sample size.

Because researchers are examining such a small unit, group, or demography, categorization is impossible. Since the abilities of the researcher affect the quality of the data obtained to evaluate the validity of a hypothesis, the procedure might be inefficient.

Some individuals may be hesitant to answer or participate, while others may make educated guesses to support the conclusion.

3. It Doesn’t Exclude the Possibility of Errors

Individuals have an unconscious bias that shapes their actions and decisions.

Due to its emphasis on uncovering facts, the case study technique may quickly identify outliers that contradict a theory, but it is up to the researchers to choose what material counts as such.

If the outcomes of the case study technique are unexpected or contradict the opinions of the participants, it is still possible that the information is not 100 percent correct.

Researchers must have rules in place that regulate the process of data collection. The outcomes of the study cannot be reliable in the absence of this restriction due to the presence of bias.

4. Case Study Method is a Subjective Research Methodology

Although the goal of the case study research technique is to collect data, the information acquired is but opinion. It employs the subjective technique as opposed to the objective method for analyzing data, which implies that the information considered may have an additional layer of mistakes.

Imagine that a researcher undertaking direct observation misinterprets a participant’s answer as “anger” when the subject was actually experiencing “shame” due to a decision they made.

The gap between these two emotions is substantial, and it might lead to information disturbances that could be detrimental for the final proof of the hypothesis.

About the author 

Antony W is a professional writer and coach at Help for Assessment. He spends countless hours every day researching and writing great content filled with expert advice on how to write engaging essays, research papers, and assignments.

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What the Case Study Method Really Teaches

  • Nitin Nohria

an advantage of the case study or clinical method is that it

Seven meta-skills that stick even if the cases fade from memory.

It’s been 100 years since Harvard Business School began using the case study method. Beyond teaching specific subject matter, the case study method excels in instilling meta-skills in students. This article explains the importance of seven such skills: preparation, discernment, bias recognition, judgement, collaboration, curiosity, and self-confidence.

During my decade as dean of Harvard Business School, I spent hundreds of hours talking with our alumni. To enliven these conversations, I relied on a favorite question: “What was the most important thing you learned from your time in our MBA program?”

  • Nitin Nohria is the George F. Baker Jr. Professor at Harvard Business School and the former dean of HBS.

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Case Study Method – 18 Advantages and Disadvantages

The case study method uses investigatory research as a way to collect data about specific demographics. This approach can apply to individuals, businesses, groups, or events. Each participant receives an equal amount of participation, offering information for collection that can then find new insights into specific trends, ideas, of hypotheses.

Interviews and research observation are the two standard methods of data collection used when following the case study method.

Researchers initially developed the case study method to develop and support hypotheses in clinical medicine. The benefits found in these efforts led the approach to transition to other industries, allowing for the examination of results through proposed decisions, processes, or outcomes. Its unique approach to information makes it possible for others to glean specific points of wisdom that encourage growth.

Several case study method advantages and disadvantages can appear when researchers take this approach.

List of the Advantages of the Case Study Method

1. It requires an intensive study of a specific unit. Researchers must document verifiable data from direct observations when using the case study method. This work offers information about the input processes that go into the hypothesis under consideration. A casual approach to data-gathering work is not effective if a definitive outcome is desired. Each behavior, choice, or comment is a critical component that can verify or dispute the ideas being considered.

Intensive programs can require a significant amount of work for researchers, but it can also promote an improvement in the data collected. That means a hypothesis can receive immediate verification in some situations.

2. No sampling is required when following the case study method. This research method studies social units in their entire perspective instead of pulling individual data points out to analyze them. That means there is no sampling work required when using the case study method. The hypothesis under consideration receives support because it works to turn opinions into facts, verifying or denying the proposals that outside observers can use in the future.

Although researchers might pay attention to specific incidents or outcomes based on generalized behaviors or ideas, the study itself won’t sample those situations. It takes a look at the “bigger vision” instead.

3. This method offers a continuous analysis of the facts. The case study method will look at the facts continuously for the social group being studied by researchers. That means there aren’t interruptions in the process that could limit the validity of the data being collected through this work. This advantage reduces the need to use assumptions when drawing conclusions from the information, adding validity to the outcome of the study over time. That means the outcome becomes relevant to both sides of the equation as it can prove specific suppositions or invalidate a hypothesis under consideration.

This advantage can lead to inefficiencies because of the amount of data being studied by researchers. It is up to the individuals involved in the process to sort out what is useful and meaningful and what is not.

4. It is a useful approach to take when formulating a hypothesis. Researchers will use the case study method advantages to verify a hypothesis under consideration. It is not unusual for the collected data to lead people toward the formulation of new ideas after completing this work. This process encourages further study because it allows concepts to evolve as people do in social or physical environments. That means a complete data set can be gathered based on the skills of the researcher and the honesty of the individuals involved in the study itself.

Although this approach won’t develop a societal-level evaluation of a hypothesis, it can look at how specific groups will react in various circumstances. That information can lead to a better decision-making process in the future for everyone involved.

5. It provides an increase in knowledge. The case study method provides everyone with analytical power to increase knowledge. This advantage is possible because it uses a variety of methodologies to collect information while evaluating a hypothesis. Researchers prefer to use direct observation and interviews to complete their work, but it can also advantage through the use of questionnaires. Participants might need to fill out a journal or diary about their experiences that can be used to study behaviors or choices.

Some researchers incorporate memory tests and experimental tasks to determine how social groups will interact or respond in specific situations. All of this data then works to verify the possibilities that a hypothesis proposes.

6. The case study method allows for comparisons. The human experience is one that is built on individual observations from group situations. Specific demographics might think, act, or respond in particular ways to stimuli, but each person in that group will also contribute a small part to the whole. You could say that people are sponges that collect data from one another every day to create individual outcomes.

The case study method allows researchers to take the information from each demographic for comparison purposes. This information can then lead to proposals that support a hypothesis or lead to its disruption.

7. Data generalization is possible using the case study method. The case study method provides a foundation for data generalization, allowing researches to illustrate their statistical findings in meaningful ways. It puts the information into a usable format that almost anyone can use if they have the need to evaluate the hypothesis under consideration. This process makes it easier to discover unusual features, unique outcomes, or find conclusions that wouldn’t be available without this method. It does an excellent job of identifying specific concepts that relate to the proposed ideas that researchers were verifying through their work.

Generalization does not apply to a larger population group with the case study method. What researchers can do with this information is to suggest a predictable outcome when similar groups are placed in an equal situation.

8. It offers a comprehensive approach to research. Nothing gets ignored when using the case study method to collect information. Every person, place, or thing involved in the research receives the complete attention of those seeking data. The interactions are equal, which means the data is comprehensive and directly reflective of the group being observed.

This advantage means that there are fewer outliers to worry about when researching an idea, leading to a higher level of accuracy in the conclusions drawn by the researchers.

9. The identification of deviant cases is possible with this method. The case study method of research makes it easier to identify deviant cases that occur in each social group. These incidents are units (people) that behave in ways that go against the hypothesis under consideration. Instead of ignoring them like other options do when collecting data, this approach incorporates the “rogue” behavior to understand why it exists in the first place.

This advantage makes the eventual data and conclusions gathered more reliable because it incorporates the “alternative opinion” that exists. One might say that the case study method places as much emphasis on the yin as it does the yang so that the whole picture becomes available to the outside observer.

10. Questionnaire development is possible with the case study method. Interviews and direct observation are the preferred methods of implementing the case study method because it is cheap and done remotely. The information gathered by researchers can also lead to farming questionnaires that can farm additional data from those being studied. When all of the data resources come together, it is easier to formulate a conclusion that accurately reflects the demographics.

Some people in the case study method may try to manipulate the results for personal reasons, but this advantage makes it possible to identify this information readily. Then researchers can look into the thinking that goes into the dishonest behaviors observed.

List of the Disadvantages of the Case Study Method

1. The case study method offers limited representation. The usefulness of the case study method is limited to a specific group of representatives. Researchers are looking at a specific demographic when using this option. That means it is impossible to create any generalization that applies to the rest of society, an organization, or a larger community with this work. The findings can only apply to other groups caught in similar circumstances with the same experiences.

It is useful to use the case study method when attempting to discover the specific reasons why some people behave in a specific way. If researchers need something more generalized, then a different method must be used.

2. No classification is possible with the case study method. This disadvantage is also due to the sample size in the case study method. No classification is possible because researchers are studying such a small unit, group, or demographic. It can be an inefficient process since the skills of the researcher help to determine the quality of the data being collected to verify the validity of a hypothesis. Some participants may be unwilling to answer or participate, while others might try to guess at the outcome to support it.

Researchers can get trapped in a place where they explore more tangents than the actual hypothesis with this option. Classification can occur within the units being studied, but this data cannot extrapolate to other demographics.

3. The case study method still offers the possibility of errors. Each person has an unconscious bias that influences their behaviors and choices. The case study method can find outliers that oppose a hypothesis fairly easily thanks to its emphasis on finding facts, but it is up to the researchers to determine what information qualifies for this designation. If the results from the case study method are surprising or go against the opinion of participating individuals, then there is still the possibility that the information will not be 100% accurate.

Researchers must have controls in place that dictate how data gathering work occurs. Without this limitation in place, the results of the study cannot be guaranteed because of the presence of bias.

4. It is a subjective method to use for research. Although the purpose of the case study method of research is to gather facts, the foundation of what gets gathered is still based on opinion. It uses the subjective method instead of the objective one when evaluating data, which means there can be another layer of errors in the information to consider.

Imagine that a researcher interprets someone’s response as “angry” when performing direct observation, but the individual was feeling “shame” because of a decision they made. The difference between those two emotions is profound, and it could lead to information disruptions that could be problematic to the eventual work of hypothesis verification.

5. The processes required by the case study method are not useful for everyone. The case study method uses a person’s memories, explanations, and records from photographs and diaries to identify interactions on influences on psychological processes. People are given the chance to describe what happens in the world around them as a way for researchers to gather data. This process can be an advantage in some industries, but it can also be a worthless approach to some groups.

If the social group under study doesn’t have the information, knowledge, or wisdom to provide meaningful data, then the processes are no longer useful. Researchers must weigh the advantages and disadvantages of the case study method before starting their work to determine if the possibility of value exists. If it does not, then a different method may be necessary.

6. It is possible for bias to form in the data. It’s not just an unconscious bias that can form in the data when using the case study method. The narrow study approach can lead to outright discrimination in the data. Researchers can decide to ignore outliers or any other information that doesn’t support their hypothesis when using this method. The subjective nature of this approach makes it difficult to challenge the conclusions that get drawn from this work, and the limited pool of units (people) means that duplication is almost impossible.

That means unethical people can manipulate the results gathered by the case study method to their own advantage without much accountability in the process.

7. This method has no fixed limits to it. This method of research is highly dependent on situational circumstances rather than overarching societal or corporate truths. That means the researcher has no fixed limits of investigation. Even when controls are in place to limit bias or recommend specific activities, the case study method has enough flexibility built into its structures to allow for additional exploration. That means it is possible for this work to continue indefinitely, gathering data that never becomes useful.

Scientists began to track the health of 268 sophomores at Harvard in 1938. The Great Depression was in its final years at that point, so the study hoped to reveal clues that lead to happy and healthy lives. It continues still today, now incorporating the children of the original participants, providing over 80 years of information to sort through for conclusions.

8. The case study method is time-consuming and expensive. The case study method can be affordable in some situations, but the lack of fixed limits and the ability to pursue tangents can make it a costly process in most situations. It takes time to gather the data in the first place, and then researchers must interpret the information received so that they can use it for hypothesis evaluation. There are other methods of data collection that can be less expensive and provide results faster.

That doesn’t mean the case study method is useless. The individualization of results can help the decision-making process advance in a variety of industries successfully. It just takes more time to reach the appropriate conclusion, and that might be a resource that isn’t available.

The advantages and disadvantages of the case study method suggest that the helpfulness of this research option depends on the specific hypothesis under consideration. When researchers have the correct skills and mindset to gather data accurately, then it can lead to supportive data that can verify ideas with tremendous accuracy.

This research method can also be used unethically to produce specific results that can be difficult to challenge.

When bias enters into the structure of the case study method, the processes become inefficient, inaccurate, and harmful to the hypothesis. That’s why great care must be taken when designing a study with this approach. It might be a labor-intensive way to develop conclusions, but the outcomes are often worth the investments needed.

  • Systematic review
  • Open access
  • Published: 19 February 2024

‘It depends’: what 86 systematic reviews tell us about what strategies to use to support the use of research in clinical practice

  • Annette Boaz   ORCID: orcid.org/0000-0003-0557-1294 1 ,
  • Juan Baeza 2 ,
  • Alec Fraser   ORCID: orcid.org/0000-0003-1121-1551 2 &
  • Erik Persson 3  

Implementation Science volume  19 , Article number:  15 ( 2024 ) Cite this article

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The gap between research findings and clinical practice is well documented and a range of strategies have been developed to support the implementation of research into clinical practice. The objective of this study was to update and extend two previous reviews of systematic reviews of strategies designed to implement research evidence into clinical practice.

We developed a comprehensive systematic literature search strategy based on the terms used in the previous reviews to identify studies that looked explicitly at interventions designed to turn research evidence into practice. The search was performed in June 2022 in four electronic databases: Medline, Embase, Cochrane and Epistemonikos. We searched from January 2010 up to June 2022 and applied no language restrictions. Two independent reviewers appraised the quality of included studies using a quality assessment checklist. To reduce the risk of bias, papers were excluded following discussion between all members of the team. Data were synthesised using descriptive and narrative techniques to identify themes and patterns linked to intervention strategies, targeted behaviours, study settings and study outcomes.

We identified 32 reviews conducted between 2010 and 2022. The reviews are mainly of multi-faceted interventions ( n  = 20) although there are reviews focusing on single strategies (ICT, educational, reminders, local opinion leaders, audit and feedback, social media and toolkits). The majority of reviews report strategies achieving small impacts (normally on processes of care). There is much less evidence that these strategies have shifted patient outcomes. Furthermore, a lot of nuance lies behind these headline findings, and this is increasingly commented upon in the reviews themselves.

Combined with the two previous reviews, 86 systematic reviews of strategies to increase the implementation of research into clinical practice have been identified. We need to shift the emphasis away from isolating individual and multi-faceted interventions to better understanding and building more situated, relational and organisational capability to support the use of research in clinical practice. This will involve drawing on a wider range of research perspectives (including social science) in primary studies and diversifying the types of synthesis undertaken to include approaches such as realist synthesis which facilitate exploration of the context in which strategies are employed.

Peer Review reports

Contribution to the literature

Considerable time and money is invested in implementing and evaluating strategies to increase the implementation of research into clinical practice.

The growing body of evidence is not providing the anticipated clear lessons to support improved implementation.

Instead what is needed is better understanding and building more situated, relational and organisational capability to support the use of research in clinical practice.

This would involve a more central role in implementation science for a wider range of perspectives, especially from the social, economic, political and behavioural sciences and for greater use of different types of synthesis, such as realist synthesis.

Introduction

The gap between research findings and clinical practice is well documented and a range of interventions has been developed to increase the implementation of research into clinical practice [ 1 , 2 ]. In recent years researchers have worked to improve the consistency in the ways in which these interventions (often called strategies) are described to support their evaluation. One notable development has been the emergence of Implementation Science as a field focusing explicitly on “the scientific study of methods to promote the systematic uptake of research findings and other evidence-based practices into routine practice” ([ 3 ] p. 1). The work of implementation science focuses on closing, or at least narrowing, the gap between research and practice. One contribution has been to map existing interventions, identifying 73 discreet strategies to support research implementation [ 4 ] which have been grouped into 9 clusters [ 5 ]. The authors note that they have not considered the evidence of effectiveness of the individual strategies and that a next step is to understand better which strategies perform best in which combinations and for what purposes [ 4 ]. Other authors have noted that there is also scope to learn more from other related fields of study such as policy implementation [ 6 ] and to draw on methods designed to support the evaluation of complex interventions [ 7 ].

The increase in activity designed to support the implementation of research into practice and improvements in reporting provided the impetus for an update of a review of systematic reviews of the effectiveness of interventions designed to support the use of research in clinical practice [ 8 ] which was itself an update of the review conducted by Grimshaw and colleagues in 2001. The 2001 review [ 9 ] identified 41 reviews considering a range of strategies including educational interventions, audit and feedback, computerised decision support to financial incentives and combined interventions. The authors concluded that all the interventions had the potential to promote the uptake of evidence in practice, although no one intervention seemed to be more effective than the others in all settings. They concluded that combined interventions were more likely to be effective than single interventions. The 2011 review identified a further 13 systematic reviews containing 313 discrete primary studies. Consistent with the previous review, four main strategy types were identified: audit and feedback; computerised decision support; opinion leaders; and multi-faceted interventions (MFIs). Nine of the reviews reported on MFIs. The review highlighted the small effects of single interventions such as audit and feedback, computerised decision support and opinion leaders. MFIs claimed an improvement in effectiveness over single interventions, although effect sizes remained small to moderate and this improvement in effectiveness relating to MFIs has been questioned in a subsequent review [ 10 ]. In updating the review, we anticipated a larger pool of reviews and an opportunity to consolidate learning from more recent systematic reviews of interventions.

This review updates and extends our previous review of systematic reviews of interventions designed to implement research evidence into clinical practice. To identify potentially relevant peer-reviewed research papers, we developed a comprehensive systematic literature search strategy based on the terms used in the Grimshaw et al. [ 9 ] and Boaz, Baeza and Fraser [ 8 ] overview articles. To ensure optimal retrieval, our search strategy was refined with support from an expert university librarian, considering the ongoing improvements in the development of search filters for systematic reviews since our first review [ 11 ]. We also wanted to include technology-related terms (e.g. apps, algorithms, machine learning, artificial intelligence) to find studies that explored interventions based on the use of technological innovations as mechanistic tools for increasing the use of evidence into practice (see Additional file 1 : Appendix A for full search strategy).

The search was performed in June 2022 in the following electronic databases: Medline, Embase, Cochrane and Epistemonikos. We searched for articles published since the 2011 review. We searched from January 2010 up to June 2022 and applied no language restrictions. Reference lists of relevant papers were also examined.

We uploaded the results using EPPI-Reviewer, a web-based tool that facilitated semi-automation of the screening process and removal of duplicate studies. We made particular use of a priority screening function to reduce screening workload and avoid ‘data deluge’ [ 12 ]. Through machine learning, one reviewer screened a smaller number of records ( n  = 1200) to train the software to predict whether a given record was more likely to be relevant or irrelevant, thus pulling the relevant studies towards the beginning of the screening process. This automation did not replace manual work but helped the reviewer to identify eligible studies more quickly. During the selection process, we included studies that looked explicitly at interventions designed to turn research evidence into practice. Studies were included if they met the following pre-determined inclusion criteria:

The study was a systematic review

Search terms were included

Focused on the implementation of research evidence into practice

The methodological quality of the included studies was assessed as part of the review

Study populations included healthcare providers and patients. The EPOC taxonomy [ 13 ] was used to categorise the strategies. The EPOC taxonomy has four domains: delivery arrangements, financial arrangements, governance arrangements and implementation strategies. The implementation strategies domain includes 20 strategies targeted at healthcare workers. Numerous EPOC strategies were assessed in the review including educational strategies, local opinion leaders, reminders, ICT-focused approaches and audit and feedback. Some strategies that did not fit easily within the EPOC categories were also included. These were social media strategies and toolkits, and multi-faceted interventions (MFIs) (see Table  2 ). Some systematic reviews included comparisons of different interventions while other reviews compared one type of intervention against a control group. Outcomes related to improvements in health care processes or patient well-being. Numerous individual study types (RCT, CCT, BA, ITS) were included within the systematic reviews.

We excluded papers that:

Focused on changing patient rather than provider behaviour

Had no demonstrable outcomes

Made unclear or no reference to research evidence

The last of these criteria was sometimes difficult to judge, and there was considerable discussion amongst the research team as to whether the link between research evidence and practice was sufficiently explicit in the interventions analysed. As we discussed in the previous review [ 8 ] in the field of healthcare, the principle of evidence-based practice is widely acknowledged and tools to change behaviour such as guidelines are often seen to be an implicit codification of evidence, despite the fact that this is not always the case.

Reviewers employed a two-stage process to select papers for inclusion. First, all titles and abstracts were screened by one reviewer to determine whether the study met the inclusion criteria. Two papers [ 14 , 15 ] were identified that fell just before the 2010 cut-off. As they were not identified in the searches for the first review [ 8 ] they were included and progressed to assessment. Each paper was rated as include, exclude or maybe. The full texts of 111 relevant papers were assessed independently by at least two authors. To reduce the risk of bias, papers were excluded following discussion between all members of the team. 32 papers met the inclusion criteria and proceeded to data extraction. The study selection procedure is documented in a PRISMA literature flow diagram (see Fig.  1 ). We were able to include French, Spanish and Portuguese papers in the selection reflecting the language skills in the study team, but none of the papers identified met the inclusion criteria. Other non- English language papers were excluded.

figure 1

PRISMA flow diagram. Source: authors

One reviewer extracted data on strategy type, number of included studies, local, target population, effectiveness and scope of impact from the included studies. Two reviewers then independently read each paper and noted key findings and broad themes of interest which were then discussed amongst the wider authorial team. Two independent reviewers appraised the quality of included studies using a Quality Assessment Checklist based on Oxman and Guyatt [ 16 ] and Francke et al. [ 17 ]. Each study was rated a quality score ranging from 1 (extensive flaws) to 7 (minimal flaws) (see Additional file 2 : Appendix B). All disagreements were resolved through discussion. Studies were not excluded in this updated overview based on methodological quality as we aimed to reflect the full extent of current research into this topic.

The extracted data were synthesised using descriptive and narrative techniques to identify themes and patterns in the data linked to intervention strategies, targeted behaviours, study settings and study outcomes.

Thirty-two studies were included in the systematic review. Table 1. provides a detailed overview of the included systematic reviews comprising reference, strategy type, quality score, number of included studies, local, target population, effectiveness and scope of impact (see Table  1. at the end of the manuscript). Overall, the quality of the studies was high. Twenty-three studies scored 7, six studies scored 6, one study scored 5, one study scored 4 and one study scored 3. The primary focus of the review was on reviews of effectiveness studies, but a small number of reviews did include data from a wider range of methods including qualitative studies which added to the analysis in the papers [ 18 , 19 , 20 , 21 ]. The majority of reviews report strategies achieving small impacts (normally on processes of care). There is much less evidence that these strategies have shifted patient outcomes. In this section, we discuss the different EPOC-defined implementation strategies in turn. Interestingly, we found only two ‘new’ approaches in this review that did not fit into the existing EPOC approaches. These are a review focused on the use of social media and a review considering toolkits. In addition to single interventions, we also discuss multi-faceted interventions. These were the most common intervention approach overall. A summary is provided in Table  2 .

Educational strategies

The overview identified three systematic reviews focusing on educational strategies. Grudniewicz et al. [ 22 ] explored the effectiveness of printed educational materials on primary care physician knowledge, behaviour and patient outcomes and concluded they were not effective in any of these aspects. Koota, Kääriäinen and Melender [ 23 ] focused on educational interventions promoting evidence-based practice among emergency room/accident and emergency nurses and found that interventions involving face-to-face contact led to significant or highly significant effects on patient benefits and emergency nurses’ knowledge, skills and behaviour. Interventions using written self-directed learning materials also led to significant improvements in nurses’ knowledge of evidence-based practice. Although the quality of the studies was high, the review primarily included small studies with low response rates, and many of them relied on self-assessed outcomes; consequently, the strength of the evidence for these outcomes is modest. Wu et al. [ 20 ] questioned if educational interventions aimed at nurses to support the implementation of evidence-based practice improve patient outcomes. Although based on evaluation projects and qualitative data, their results also suggest that positive changes on patient outcomes can be made following the implementation of specific evidence-based approaches (or projects). The differing positive outcomes for educational strategies aimed at nurses might indicate that the target audience is important.

Local opinion leaders

Flodgren et al. [ 24 ] was the only systemic review focusing solely on opinion leaders. The review found that local opinion leaders alone, or in combination with other interventions, can be effective in promoting evidence‐based practice, but this varies both within and between studies and the effect on patient outcomes is uncertain. The review found that, overall, any intervention involving opinion leaders probably improves healthcare professionals’ compliance with evidence-based practice but varies within and across studies. However, how opinion leaders had an impact could not be determined because of insufficient details were provided, illustrating that reporting specific details in published studies is important if diffusion of effective methods of increasing evidence-based practice is to be spread across a system. The usefulness of this review is questionable because it cannot provide evidence of what is an effective opinion leader, whether teams of opinion leaders or a single opinion leader are most effective, or the most effective methods used by opinion leaders.

Pantoja et al. [ 26 ] was the only systemic review focusing solely on manually generated reminders delivered on paper included in the overview. The review explored how these affected professional practice and patient outcomes. The review concluded that manually generated reminders delivered on paper as a single intervention probably led to small to moderate increases in adherence to clinical recommendations, and they could be used as a single quality improvement intervention. However, the authors indicated that this intervention would make little or no difference to patient outcomes. The authors state that such a low-tech intervention may be useful in low- and middle-income countries where paper records are more likely to be the norm.

ICT-focused approaches

The three ICT-focused reviews [ 14 , 27 , 28 ] showed mixed results. Jamal, McKenzie and Clark [ 14 ] explored the impact of health information technology on the quality of medical and health care. They examined the impact of electronic health record, computerised provider order-entry, or decision support system. This showed a positive improvement in adherence to evidence-based guidelines but not to patient outcomes. The number of studies included in the review was low and so a conclusive recommendation could not be reached based on this review. Similarly, Brown et al. [ 28 ] found that technology-enabled knowledge translation interventions may improve knowledge of health professionals, but all eight studies raised concerns of bias. The De Angelis et al. [ 27 ] review was more promising, reporting that ICT can be a good way of disseminating clinical practice guidelines but conclude that it is unclear which type of ICT method is the most effective.

Audit and feedback

Sykes, McAnuff and Kolehmainen [ 29 ] examined whether audit and feedback were effective in dementia care and concluded that it remains unclear which ingredients of audit and feedback are successful as the reviewed papers illustrated large variations in the effectiveness of interventions using audit and feedback.

Non-EPOC listed strategies: social media, toolkits

There were two new (non-EPOC listed) intervention types identified in this review compared to the 2011 review — fewer than anticipated. We categorised a third — ‘care bundles’ [ 36 ] as a multi-faceted intervention due to its description in practice and a fourth — ‘Technology Enhanced Knowledge Transfer’ [ 28 ] was classified as an ICT-focused approach. The first new strategy was identified in Bhatt et al.’s [ 30 ] systematic review of the use of social media for the dissemination of clinical practice guidelines. They reported that the use of social media resulted in a significant improvement in knowledge and compliance with evidence-based guidelines compared with more traditional methods. They noted that a wide selection of different healthcare professionals and patients engaged with this type of social media and its global reach may be significant for low- and middle-income countries. This review was also noteworthy for developing a simple stepwise method for using social media for the dissemination of clinical practice guidelines. However, it is debatable whether social media can be classified as an intervention or just a different way of delivering an intervention. For example, the review discussed involving opinion leaders and patient advocates through social media. However, this was a small review that included only five studies, so further research in this new area is needed. Yamada et al. [ 31 ] draw on 39 studies to explore the application of toolkits, 18 of which had toolkits embedded within larger KT interventions, and 21 of which evaluated toolkits as standalone interventions. The individual component strategies of the toolkits were highly variable though the authors suggest that they align most closely with educational strategies. The authors conclude that toolkits as either standalone strategies or as part of MFIs hold some promise for facilitating evidence use in practice but caution that the quality of many of the primary studies included is considered weak limiting these findings.

Multi-faceted interventions

The majority of the systematic reviews ( n  = 20) reported on more than one intervention type. Some of these systematic reviews focus exclusively on multi-faceted interventions, whilst others compare different single or combined interventions aimed at achieving similar outcomes in particular settings. While these two approaches are often described in a similar way, they are actually quite distinct from each other as the former report how multiple strategies may be strategically combined in pursuance of an agreed goal, whilst the latter report how different strategies may be incidentally used in sometimes contrasting settings in the pursuance of similar goals. Ariyo et al. [ 35 ] helpfully summarise five key elements often found in effective MFI strategies in LMICs — but which may also be transferrable to HICs. First, effective MFIs encourage a multi-disciplinary approach acknowledging the roles played by different professional groups to collectively incorporate evidence-informed practice. Second, they utilise leadership drawing on a wide set of clinical and non-clinical actors including managers and even government officials. Third, multiple types of educational practices are utilised — including input from patients as stakeholders in some cases. Fourth, protocols, checklists and bundles are used — most effectively when local ownership is encouraged. Finally, most MFIs included an emphasis on monitoring and evaluation [ 35 ]. In contrast, other studies offer little information about the nature of the different MFI components of included studies which makes it difficult to extrapolate much learning from them in relation to why or how MFIs might affect practice (e.g. [ 28 , 38 ]). Ultimately, context matters, which some review authors argue makes it difficult to say with real certainty whether single or MFI strategies are superior (e.g. [ 21 , 27 ]). Taking all the systematic reviews together we may conclude that MFIs appear to be more likely to generate positive results than single interventions (e.g. [ 34 , 45 ]) though other reviews should make us cautious (e.g. [ 32 , 43 ]).

While multi-faceted interventions still seem to be more effective than single-strategy interventions, there were important distinctions between how the results of reviews of MFIs are interpreted in this review as compared to the previous reviews [ 8 , 9 ], reflecting greater nuance and debate in the literature. This was particularly noticeable where the effectiveness of MFIs was compared to single strategies, reflecting developments widely discussed in previous studies [ 10 ]. We found that most systematic reviews are bounded by their clinical, professional, spatial, system, or setting criteria and often seek to draw out implications for the implementation of evidence in their areas of specific interest (such as nursing or acute care). Frequently this means combining all relevant studies to explore the respective foci of each systematic review. Therefore, most reviews we categorised as MFIs actually include highly variable numbers and combinations of intervention strategies and highly heterogeneous original study designs. This makes statistical analyses of the type used by Squires et al. [ 10 ] on the three reviews in their paper not possible. Further, it also makes extrapolating findings and commenting on broad themes complex and difficult. This may suggest that future research should shift its focus from merely examining ‘what works’ to ‘what works where and what works for whom’ — perhaps pointing to the value of realist approaches to these complex review topics [ 48 , 49 ] and other more theory-informed approaches [ 50 ].

Some reviews have a relatively small number of studies (i.e. fewer than 10) and the authors are often understandably reluctant to engage with wider debates about the implications of their findings. Other larger studies do engage in deeper discussions about internal comparisons of findings across included studies and also contextualise these in wider debates. Some of the most informative studies (e.g. [ 35 , 40 ]) move beyond EPOC categories and contextualise MFIs within wider systems thinking and implementation theory. This distinction between MFIs and single interventions can actually be very useful as it offers lessons about the contexts in which individual interventions might have bounded effectiveness (i.e. educational interventions for individual change). Taken as a whole, this may also then help in terms of how and when to conjoin single interventions into effective MFIs.

In the two previous reviews, a consistent finding was that MFIs were more effective than single interventions [ 8 , 9 ]. However, like Squires et al. [ 10 ] this overview is more equivocal on this important issue. There are four points which may help account for the differences in findings in this regard. Firstly, the diversity of the systematic reviews in terms of clinical topic or setting is an important factor. Secondly, there is heterogeneity of the studies within the included systematic reviews themselves. Thirdly, there is a lack of consistency with regards to the definition and strategies included within of MFIs. Finally, there are epistemological differences across the papers and the reviews. This means that the results that are presented depend on the methods used to measure, report, and synthesise them. For instance, some reviews highlight that education strategies can be useful to improve provider understanding — but without wider organisational or system-level change, they may struggle to deliver sustained transformation [ 19 , 44 ].

It is also worth highlighting the importance of the theory of change underlying the different interventions. Where authors of the systematic reviews draw on theory, there is space to discuss/explain findings. We note a distinction between theoretical and atheoretical systematic review discussion sections. Atheoretical reviews tend to present acontextual findings (for instance, one study found very positive results for one intervention, and this gets highlighted in the abstract) whilst theoretically informed reviews attempt to contextualise and explain patterns within the included studies. Theory-informed systematic reviews seem more likely to offer more profound and useful insights (see [ 19 , 35 , 40 , 43 , 45 ]). We find that the most insightful systematic reviews of MFIs engage in theoretical generalisation — they attempt to go beyond the data of individual studies and discuss the wider implications of the findings of the studies within their reviews drawing on implementation theory. At the same time, they highlight the active role of context and the wider relational and system-wide issues linked to implementation. It is these types of investigations that can help providers further develop evidence-based practice.

This overview has identified a small, but insightful set of papers that interrogate and help theorise why, how, for whom, and in which circumstances it might be the case that MFIs are superior (see [ 19 , 35 , 40 ] once more). At the level of this overview — and in most of the systematic reviews included — it appears to be the case that MFIs struggle with the question of attribution. In addition, there are other important elements that are often unmeasured, or unreported (e.g. costs of the intervention — see [ 40 ]). Finally, the stronger systematic reviews [ 19 , 35 , 40 , 43 , 45 ] engage with systems issues, human agency and context [ 18 ] in a way that was not evident in the systematic reviews identified in the previous reviews [ 8 , 9 ]. The earlier reviews lacked any theory of change that might explain why MFIs might be more effective than single ones — whereas now some systematic reviews do this, which enables them to conclude that sometimes single interventions can still be more effective.

As Nilsen et al. ([ 6 ] p. 7) note ‘Study findings concerning the effectiveness of various approaches are continuously synthesized and assembled in systematic reviews’. We may have gone as far as we can in understanding the implementation of evidence through systematic reviews of single and multi-faceted interventions and the next step would be to conduct more research exploring the complex and situated nature of evidence used in clinical practice and by particular professional groups. This would further build on the nuanced discussion and conclusion sections in a subset of the papers we reviewed. This might also support the field to move away from isolating individual implementation strategies [ 6 ] to explore the complex processes involving a range of actors with differing capacities [ 51 ] working in diverse organisational cultures. Taxonomies of implementation strategies do not fully account for the complex process of implementation, which involves a range of different actors with different capacities and skills across multiple system levels. There is plenty of work to build on, particularly in the social sciences, which currently sits at the margins of debates about evidence implementation (see for example, Normalisation Process Theory [ 52 ]).

There are several changes that we have identified in this overview of systematic reviews in comparison to the review we published in 2011 [ 8 ]. A consistent and welcome finding is that the overall quality of the systematic reviews themselves appears to have improved between the two reviews, although this is not reflected upon in the papers. This is exhibited through better, clearer reporting mechanisms in relation to the mechanics of the reviews, alongside a greater attention to, and deeper description of, how potential biases in included papers are discussed. Additionally, there is an increased, but still limited, inclusion of original studies conducted in low- and middle-income countries as opposed to just high-income countries. Importantly, we found that many of these systematic reviews are attuned to, and comment upon the contextual distinctions of pursuing evidence-informed interventions in health care settings in different economic settings. Furthermore, systematic reviews included in this updated article cover a wider set of clinical specialities (both within and beyond hospital settings) and have a focus on a wider set of healthcare professions — discussing both similarities, differences and inter-professional challenges faced therein, compared to the earlier reviews. These wider ranges of studies highlight that a particular intervention or group of interventions may work well for one professional group but be ineffective for another. This diversity of study settings allows us to consider the important role context (in its many forms) plays on implementing evidence into practice. Examining the complex and varied context of health care will help us address what Nilsen et al. ([ 6 ] p. 1) described as, ‘society’s health problems [that] require research-based knowledge acted on by healthcare practitioners together with implementation of political measures from governmental agencies’. This will help us shift implementation science to move, ‘beyond a success or failure perspective towards improved analysis of variables that could explain the impact of the implementation process’ ([ 6 ] p. 2).

This review brings together 32 papers considering individual and multi-faceted interventions designed to support the use of evidence in clinical practice. The majority of reviews report strategies achieving small impacts (normally on processes of care). There is much less evidence that these strategies have shifted patient outcomes. Combined with the two previous reviews, 86 systematic reviews of strategies to increase the implementation of research into clinical practice have been conducted. As a whole, this substantial body of knowledge struggles to tell us more about the use of individual and MFIs than: ‘it depends’. To really move forwards in addressing the gap between research evidence and practice, we may need to shift the emphasis away from isolating individual and multi-faceted interventions to better understanding and building more situated, relational and organisational capability to support the use of research in clinical practice. This will involve drawing on a wider range of perspectives, especially from the social, economic, political and behavioural sciences in primary studies and diversifying the types of synthesis undertaken to include approaches such as realist synthesis which facilitate exploration of the context in which strategies are employed. Harvey et al. [ 53 ] suggest that when context is likely to be critical to implementation success there are a range of primary research approaches (participatory research, realist evaluation, developmental evaluation, ethnography, quality/ rapid cycle improvement) that are likely to be appropriate and insightful. While these approaches often form part of implementation studies in the form of process evaluations, they are usually relatively small scale in relation to implementation research as a whole. As a result, the findings often do not make it into the subsequent systematic reviews. This review provides further evidence that we need to bring qualitative approaches in from the periphery to play a central role in many implementation studies and subsequent evidence syntheses. It would be helpful for systematic reviews, at the very least, to include more detail about the interventions and their implementation in terms of how and why they worked.

Availability of data and materials

The datasets used and/or analysed during the current study are available from the corresponding author on reasonable request.

Abbreviations

Before and after study

Controlled clinical trial

Effective Practice and Organisation of Care

High-income countries

Information and Communications Technology

Interrupted time series

Knowledge translation

Low- and middle-income countries

Randomised controlled trial

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Acknowledgements

The authors would like to thank Professor Kathryn Oliver for her support in the planning the review, Professor Steve Hanney for reading and commenting on the final manuscript and the staff at LSHTM library for their support in planning and conducting the literature search.

This study was supported by LSHTM’s Research England QR strategic priorities funding allocation and the National Institute for Health and Care Research (NIHR) Applied Research Collaboration South London (NIHR ARC South London) at King’s College Hospital NHS Foundation Trust. Grant number NIHR200152. The views expressed are those of the author(s) and not necessarily those of the NIHR, the Department of Health and Social Care or Research England.

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Boaz, A., Baeza, J., Fraser, A. et al. ‘It depends’: what 86 systematic reviews tell us about what strategies to use to support the use of research in clinical practice. Implementation Sci 19 , 15 (2024). https://doi.org/10.1186/s13012-024-01337-z

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Case-Based Learning and its Application in Medical and Health-Care Fields: A Review of Worldwide Literature

Susan f. mclean.

Department of Surgery, Texas Tech University Health Sciences Center El Paso, El Paso, TX, USA.

Introduction

Case-based learning (CBL) is a newer modality of teaching healthcare. In order to evaluate how CBL is currently used, a literature search and review was completed.

A literature search was completed using an OVID© database using PubMed as the data source, 1946-8/1/2015. Key words used were “Case-based learning” and “medical education”, and 360 articles were retrieved. Of these, 70 articles were selected to review for location, human health care related fields of study, number of students, topics, delivery methods, and student level.

All major continents had studies on CBL. Education levels were 64% undergraduate and 34% graduate. Medicine was the most frequently represented field, with articles on nursing, occupational therapy, allied health, child development and dentistry. Mean number of students per study was 214 (7–3105). The top 3 most common methods of delivery were live presentation in 49%, followed by computer or web-based in 20% followed by mixed modalities in 19%. The top 3 outcome evaluations were: survey of participants, knowledge test, and test plus survey, with practice outcomes less frequent. Selected studies were reviewed in greater detail, highlighting advantages and disadvantages of CBL, comparisons to Problem-based learning, variety of fields in healthcare, variety in student experience, curriculum implementation, and finally impact on patient care.

Conclusions

CBL is a teaching tool used in a variety of medical fields using human cases to impart relevance and aid in connecting theory to practice. The impact of CBL can reach from simple knowledge gains to changing patient care outcomes.

Medical and health care-related education is currently changing. Since the advent of adult education, educators have realized that learners need to see the relevance and be actively engaged in the topic under study. 1 Traditionally, students in health care went to lectures and then transitioned into patient care as a type of on-the-job training. Medical schools have realized the importance of including clinical work early and have termed the mixing of basic and clinical sciences as vertical integration. 2 Other human health-related fields have also recognized the value of illustrating teaching points with actual cases or simulated cases. Using clinical cases to aid teaching has been termed as case-based learning (CBL).

There is not a set definition for CBL. An excellent definition has been proposed by Thistlewaite et al in a review article. In their 2012 paper, a CBL definition is “The goal of CBL is to prepare students for clinical practice, through the use of authentic clinical cases. It links theory to practice, through the application of knowledge to the cases, using inquiry-based learning methods”. 3

Others have defined CBL by comparing CBL to a similar yet distinct clinical integration teaching method, problem-based learning (PBL). PBL sessions typically used one patient and had very little direction to the discussion of the case. The learning occurred as the case unfolded, with students having little advance preparation and often researching during the case. Srinivasan et al compared CBL with PBL 4 and noted that in PBL the student had little advance preparation and very little guidance during the case discussion. However, in CBL, both the student and faculty prepare in advance, and there is guidance to the discussion so that important learning points are covered. In a survey of students and faculty after a United States medical school switched from PBL to CBL, students reported that they enjoyed CBL better because there were fewer unfocused tangents. 4

CBL is currently used in multiple health-care settings around the world. In order to evaluate what is now considered CBL, current uses of CBL, and evaluation strategies of CBL-based curricular elements, a literature review was completed.

This review will focus on human health-related applications of CBL-type learning. A summary of articles reviewed is presented with respect to fields of study, delivery options for CBL, locations of study, outcomes measurement if any, number of learners, and level of learner's education. These findings will be discussed. The rest of this review will focus on expanding on the article summary by describing in more detail the publications that reported on CBL. The review is organized into definitions of CBL, comparison of CBL with PBL, and the advantages of using CBL. The review will also examine the utility and usage of CBL with respect to various fields and levels of learner, as well as the methods of implementation of CBL in curricula. Finally, the impact of CBL training on patient and health-care outcomes will be reviewed. One wonders with the proliferation of articles that have CBL in the title, whether or not there has been literature defining exactly what CBL is, how it is used, and whether or not there are any advantages to using CBL over other teaching strategies. The rationale for completing this review is to assess CBL as a discrete mode of transmitting medical and related fields of knowledge. A systematic review of how CBL is accomplished, including successes and failures in reports of CBL in real curricula, would aid other teachers of medical knowledge in the future. Examining the current use of CBL would improve the current methodology of CBL. Therefore, the aims of this review are to discover how widespread the use of CBL is globally, identify current definitions of CBL, compare CBL with PBL, review educational levels of learners, compare methods of implementation of CBL in curricula, and review CBL reports on outcomes of learning.

A literature search was completed using an OVID© database search with PubMed as the database, 1946 to August 1, 2015. The search key words were “Case Based Learning, Medical Education”. Investigational Review Board declined to review this project as there were no human subjects involved and this was an article review. A total of 360 articles were retrieved. Articles were excluded for the following reasons: unable to find complete article on the search engine OVID, unable to find English language translation, article did not really describe CBL, article was not medically or health related, or article did not describe human beings. Articles that originated in another language but had English language translation were included.

After excluding the articles as described, 70 of these articles were selected to review for location of study, description of CBL used, human health care-related fields of study, number of students if available, topics of study, method of delivery, and level of student (eg, graduate or undergraduate). Students were considered undergraduate if they were considered undergraduate in their field. For example, medical students were considered undergraduate, because they would still have to undergo more training to become fully able to practice. If the student was in the terminal degree, then that was considered a study of graduate students. For example, nutrition students were listed as graduate students. CBL encounters for both residents and independent practitioners who were in their final training prior to practice were listed as graduates. Residents were listed under graduate medical education. If a group had already graduated, they were listed as graduates. For example, MDs who participated in a continuing medical education (CME)-type CBL were listed as graduate type of student. Articles that did not list the total number of students were included, as one of the purposes of this review was to discover how widespread the use of CBL was globally, and what types of students and types of delivery were used. By including descriptive articles that were not specific, the global use of CBL could attempt to be assessed. Including locations of studies would then help decide whether CBL was isolated from the Western countries or has it truly spread around the world.

In order to review how CBL was used, in addition to where it was used, the method of delivery was assessed. Method of delivery refers to how the total educational content was delivered. Articles were reviewed for description of exactly how material was imparted to learners. Since many authors described their learning methods in detail, an attempt was undertaken to classify these methods. Method of delivery was classified as follows: live was considered a live presentation of the case, this could be a description, a patient, or a simulated patient. Computer or web based meant that the case and content were web based. Mixed modalities meant that more than two modalities were used during presentation. For example, if an article described assigned reading, lectures, small group discussions, a live case-based session, and patient interactions, then that article would be described as mixed modalities.

Method of evaluation of the educational intervention was also reviewed. The multiple ways in which the interventions were evaluated varied. A survey of how the learners viewed the intervention was frequent. Tests of knowledge gained were frequent, and these ranged from written, to oral, to Observed Skills Clinical Examination (OSCE). Another way by which CBL intervention knowledge was evaluated was review of practice behavior in clinicians. These multiple ways to evaluate the introduction of CBL into a curriculum are summarized in a table.

Results are presented in simple frequencies and percentages. SPSS (Statistical Program for the Social Sciences, IBM) version 22 was used for analysis.

All continuously inhabited continents had studies on CBL ( Fig. 1 ). North America is represented with the most with 54.9% of articles, followed by Europe (25.4%) and Asia, including India, Australia, and New Zealand (15.5%). South America had 2.8% and Africa had 1%. 5 – , 75

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CBL use worldwide.

Level of education was undergraduation in 45 (64%) articles and graduation in 24 (34%) articles, with one article having both levels. One study with both faculty and residents was considered as a type of graduate education. The types of fields of study varied ( Fig. 2 ). The most represented field was medicine including traditional Chinese medicine, with articles also on nursing, occupational therapy, allied health, child development, and dentistry. The number of students ranged from 7 to 3105 and the mean number of students was 214. One study reported on the use of teams of critical care personnel, in which it was mentioned that there were three persons per team usually. Thus, the number of students was multiplied: 40 teams x 3 = 120 in total. The total number of students were 9884 from the 46 papers that explicitly stated the number of students.

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Fields of study.

Methods of delivery also varied ( Fig. 3 ). The most common method of delivery was live presentation (49%), followed by computer or web based (20%) and then mixed modalities (19%). Method of evaluation or outcomes was studied ( Fig. 4 ). Survey (36%), test (17%), and test plus survey (16%) were the top three methods of evaluation of a CBL learning session. Lesser in frequency was review of practice behavior (9%), test plus OSCE (9%), and others. Review of practice behavior could include reviewing prescription writing, or in one case reviewing the number of adverse drug events reported spontaneously in Portugal. 65

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Mode of delivery of CBL.

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Method of evaluation.

Discussion and Review

CBL is used worldwide. There was a large variety of fields of medicine. The numbers reported included a wide range of number of learners. Some studies were descriptive, and it was hard to know exactly how many students were involved. This problem was noted in another recent review. 3 CBL was used in various educational levels, from undergraduate to graduate. The number of students ranged from very small studies of 7 students to over 3000 students. The media used to deliver a CBL session varied, from several live forms to paper and pencil or internet-based media. The outcomes measurement to review if CBL sessions were successful ranged from surveys of participants to knowledge tests to measures of patient outcomes. In order to further analyze the worldwide use of CBL, the articles are reviewed below in more detail.

Definition of CBL

CBL has been used in medical fields since at least 1912, when it was used by Dr. James Lorrain Smith while teaching pathology in 1912 at the University of Edinburgh. 63 , 68 Thistlewaite et al 3 pointed out in a recent review of CBL that “There is no international consensus as to the definition of case-based learning (CBL) though it is contrasted to problem based learning (PBL) in terms of structure. We conclude that CBL is a form of inquiry based learning and fits on the continuum between structured and guided learning.” They offer a definition of CBL: “The goal of CBL is to prepare students for clinical practice, through the use of authentic clinical cases. It links theory to practice, through the application of knowledge to the cases, using inquiry-based learning methods.” 3

Another pathology article from Africa, describing a course in laboratory medicine for mixed graduate medical education (residents) and CME for clinicians, defines CBL: “Case-based learning is structured so that trainees explore clinically relevant topics using open-ended questions with well-defined goals.” 7 The exploring that students or trainees do factors into other definitions. In a dental education article originating in Turkey, the authors remark: “The advantages of the case-based method are promotion of self-directed learning, clinical reasoning, clinical problem solving, and decision making by providing repeated experiences in class and by enabling students to focus on the complexity of clinical care.” 8 Another definition of CBL was offered in a physiology education paper regarding teaching undergraduate medical students in India: “What is CBL? By discussing a clinical case related to the topic taught, students evaluated their own understanding of the concept using a high order of cognition. This process encourages active learning and produces a more productive outcome.” 13 In an article published in 2008, regarding teaching graduate pharmacology students, CBL was defined as “Case-based learning (CBL) is an active-learning strategy, much like problem-based learning, involving small groups in which the group focuses on solving a presented problem.” 45 Another study, which was from China regarding teaching undergraduate medical student's pharmacology, describes CBL as “CBL is a long-established pedagogical method that focuses on case study teaching and inquiry-based learning: thus, CBL is on the continuum between structured and guided learning.” 63 It is apparent that the definition requires at least: (1) a clinical case, (2) some kind of inquiry on the part of the learner, which is all of the information to be learned, is not presented at first, (3) enough information presented so that there is not too much time spent learning basics, and (4) a faculty teaching and guiding the discussion, ensuring that learning objectives are met. In most studies, CBL is not presented as free inquiry. The inquiry may be a problem or question. Based on the fact that a problem is expected to be solved or question answered, the information covered cannot be completely new, or the new information must be presented alongside the case.

A modern definition of CBL is that CBL is a form of learning, which involves a clinical case, a problem or question to be solved, and a stated set of learning objectives with a measured outcome. Included in this definition is that some, but not all, of the information is presented prior to or during the learning intervention, and some of the information is discovered during the problem solving or question answering. The learner acquires some of the learning objectives during the CBL session, whether it is live, web based, or on paper. In contrast, if all of the information were given prior or during the session, without the need for inquiry, then the session would just be a lecture or reading.

Comparison of CBL and PBL

CBL is not the first and only method of inquiry-based education. PBL is similar, with distinct differences ( Fig. 5 ). In many papers, CBL is compared and contrasted with PBL in order to define CBL better. PBL is also centered around a clinical case. Often the objectives are less clearly defined at the outset of the learning session, and learning occurs in the course of solving the problem. There is a teacher, but the teacher is less intrusive with the guidance than in CBL. One comparison of CBL to PBL was described in an article on Turkish dental school education: “… CBL is effective for students who have already acquired foundational knowledge, whereas PBL invites the student to learn foundational knowledge as part of researching the clinical case.” Study, of postgraduate education in an American Obstetrics and Gynecology residency, describes CBL as “CBL is a variant of PBL and involves a case vignette that is designed to reflect the educational objectives of a particular topic.” 54 In an overview of CBL and PBL in a dental education article from the United States, the authors note that the main focus of PBL is on the cases and CBL is more flexible in its use of clinical material. 16 The authors quote Donner and Bickley, 70 stating that PBL is “… a form of education in which information is mastered in the same context in which it will be used … PBL is seen as a student-driven process in which the student sets the pace, and the role of the teacher becomes one of guide, facilitator, and resource … (p294).” The authors note that where PBL has the student as the driver , in CBL the teachers are the drivers of education, guiding and directing the learning much more than in PBL. 16 The authors also note that there has not been conclusive evidence that PBL is better than traditional lecture-based learning (LBL) and has been noted to cover less material, some say 80% of a curriculum. 71 It is apparent that PBL has been used to aid case-related teaching in medical fields.

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Differences in CBL and PBL.

Two studies highlight the advantages and disadvantages of CBL compared with PBL. Both studies report on major curriculum shifts at three major medical schools. The first study, published in 2005, reported on the performance outcomes during the third-year clerkship rotations at Southern Illinois University (SIU). 19 At SIU, during the 1994–2002 school years, there was both a standard (STND) and PBL learning tract offered for the preclinical years, years 1–2. During the PBL tract, basics of medicine were taught in small group tutoring sessions using PBL modules and standardized patients. In addition, there was a weekly live clinical session. The two tracts were compared over all those years with respect to United States Medical Licensing Exam© (USMLE) test performance on Steps 1 and 2, and also overall grades and subcategories on the six third-year clerkships. So the two tracks had differing years 1–2 and the same year 3. Results noted that the PBL track had more women and older students, so these variables were set out as covariates analyzing other scores. Comparing the PBL versus STND tracks, USMLE scores were statistically equal over the years 1994–2002. PBL was 204.90 ± 21.05 and STND was 205.09 ± 23.07 ( P , 0.92); Step 2 scores were PBL 210.17 ± 21.83, STND 201.32 ± 23.25 ( P , 0.15). Clerkship overall scores were overall statistically significantly higher for PBL tract students in Obstetrics and Gynecology and Psychiatry ( P = 0.02, P < 0.001, respectively) and statistically not different for other clerkships. Clerkship subcategory analysis demonstrated statistically significantly higher scores for PBL tract students in clinical performance, knowledge and clinical reasoning, noncognitive behaviors, and percent honors grades, with no difference in the percentage of remediations. The school decided to switch to a single-tract curriculum after 2002. The problems noted with the PBL curriculum involved recruiting PBL faculty and faculty acceptance of student interactions, and also assessment issues. Faculty had to be trained to teach in PBL, which was time consuming and interfered with the process of learning by students. In addition, some faculty felt that the teachers should determine the learner's needs and not vice versa. The PBL assessment tools were novel and not immediately accepted by the faculty. 19 Other schools noted similar problems with PBL: it is different than LBL, and difficult to teach, as it is extremely learner centered. Learning objectives are essentially generated by the student, making faculty control over learning difficult. At this school, the difficulties in using PBL contributed to its abandonment as a stand-alone curriculum tract.

The difficulties in using PBL were associated with changes in other medical schools. Two medical schools in the United States, namely, University of California, Los Angeles, and University of California, Davis, changed from a PBL method to a CBL method for teaching a course entitled Doctoring , which was a small group faculty led course given over years 1–3 in both schools. 4 Both schools had a typical PBL approach, with little student advance preparation, little faculty direction during the session, and a topic that was initially unknown to the student. After the shift in curriculum to CBL, there were still small group sessions, but the students were expected to do some advance reading, and the faculty members were instructed to guide or direct the problem solving. Since in both schools the students and faculty had some experience with PBL before the shift, a survey was used to assess student and faculty experiences and perceptions of the two methods. Both students and faculty preferred CBL (89% of students and 84% of faculty favored CBL). Reasons for preference of CBL over PBL were as follows: fewer unfocused tangents (59% favoring CBL, odds ratio [OR] 4.10, P = 0.01), less busywork (80% favoring CBL, OR 3.97 and P = 0.01), and more opportunities for clinical skills application (52%, OR 25.6, P = 0.002). 4 In summary, these two reports indicate that while a case-oriented learning session can prepare students for both tests of knowledge and also clinical reasoning, PBL has the problems of difficult to initiate faculty or teachers in teaching this way, difficult to cover a large amount of clinical ground, and difficulty in assessment. CBL, on the other hand, has advantages of flexibility in using the case and offers the same reality base that offers relevance for the adult health-care learner. In addition, CBL appears to be accepted by the faculty that may be practicing clinicians and offers a way to teach specific learning objectives. These advantages of CBL led to it being the preferred method of case-related learning at these two large medical schools.

Advantages of CBL and deeper learning

Another touted advantage of CBL is deeper learning. That is, learning that goes beyond simple identification of correct answers and is more aligned with either evidence of critical thinking or changes in behavior and generalizability of learning to new cases. Several articles described this aspect of CBL. One article was set at a tertiary care hospital, the Mayo Clinic, and was a teaching model for quality improvement to prevent patient adverse events. 33 The students were clinicians, and the course was a continuing education or postgraduate course. The authors in the Quality Improvement, Information Technology, and Medical Education departments created an online CBL module with three cases representing the most common type of patient adverse events in internal medicine. The authors use Kirkpatrick's outcomes hierarchy to assess the level of critical thinking after the CBL intervention. Kirkpatrick's outcomes hierarchy is based on four levels: the first, reaction of learner to educational intervention, the second, actual learning: acquiring knowledge or skills, the third, behavior or generalizing lessons learned to actual practice, and the fourth, results that would be patient outcomes. 72 The authors note that as one moves up this hierarchy, learning is more difficult to measure. A survey can measure hierarchy level 1, a written test, and level 2. Behavior is more difficult but still able to be measured. The authors measured critical thinking in physicians, taking their Quality Improvement course by measuring critical reflection by a survey. The authors constructed a reflection survey, which asked course participants about items constructed to assess their level of reflection on the cases. Least reflective levels consisted of habitual action, and most critically, reflective items asked physicians if they would change the way they do things based on the cases. The results of their intervention showed that physicians had the lowest scores in reaching the higher levels of reflective thinking. However, the reflection scores were shown to be associated with physicians’ perceptions of case relevance ( P = 0.01) and event generalizability ( P = 0.001). This study was the first to evaluate physician's reflections after a CBL module on adverse events. The assumption is that deeper learning will be more likely to lead to behavioral changes.

Another attempt to measure deeper learning was reported from a dental school in Turkey. 8 The authors compared a CBL course with an older LBL course from the previous year by using “SOLO” taxonomy, developed by Biggs and Collis. 73 SOLO taxonomy rates the learning outcomes from prestructural through extended abstract. For example, in unistructural, the second item of SOLO, items could be “define”, “identify”, or “do a simple procedure”, whereas in the “extended abstract” level, the items are “evaluate”, “predict”, “generalize”, “create”, “reflect”, or “hypothesize” in higher mental order tasks. 8 A post-test was used to measure the responses on the test. The test questions were assigned to SOLO categories. In the first three categories of SOLO taxonomy questions, there was no statistical difference in scores between LBL and CBL groups. In the last two or higher categories of questions based on SOLO taxonomy, there was a statistically significant increase in the scores for relational and extended types of questions for the CBL group ( P = 0.014 and 0.026, respectively). This review shows a benefit in higher level learning using a CBL program. Again, the assumption is that by inducing higher order mental tasks, deeper learning will occur and behavioral change will follow.

Two other studies discussed the levels of thinking and preparation for practice. One study compared students in interdisciplinary (ID) versus single-discipline students (SD; clinical anatomy) in a Graduate School for Health Sciences in Missouri, U.S. The two groups had slightly different cases. The ID group had complex ID cases and answered multiple choice questions about the cases. The SD group had cases in their discipline and answered multiple choice cases around the case. The assessment tool was the Watson-Glaser Critical Thinking Appraisal. The mean scores of both groups were not statistically different. However, ID students who scored below the median on the pretest scored significantly higher on the posttest. While this study set out to compare the differences in SD vs ID teaching using CBL, it also compared the effects of an ID course on critical thinking and it appears to be synergistic with improving scores for students who started below the median on testing. This is important in education programs, because while mean scores may not rise, if less students are scoring lower, then less students will fail the course and have to repeat.

The second paper that attempted to measure higher learning outcomes queried dental school graduates who had completed a CBL course during their dental school training. 22 The survey was designed to assess the CBL curriculum with respect to actual job requirements of practicing dentists. The graduates spanned 16 years, from 1990 to 2006, and the survey was conducted in 2007–2008. The response rate was 41%. The findings were that the CBL course was associated with positive correlations in “research competence”, “interdisciplinary thinking”, “practical dental skills”, “team work”, and “independent learning/working”. Other items including “problem-solving skills”, “psycho-social competence”, and “business competence” were not scored as highly with respondents. This article measured self-reported competencies and not the competencies as assessed by independent observers. However, it does attempt to link CBL with the actual practice with which it was attempting to teach, which is one of the generally accepted benefits of CBL.

In summary, CBL is defined as an inquiry structured learning experience utilizing live or simulated patient cases to solve, or examine a clinical problem, with the guidance of a teacher and stated learning objectives. Advantages of using CBL include more focusing on learning objectives compared with PBL, flexibility on the use of the case, and ability to induce a deeper level of learning by inducing more critical thinking skills.

Uses of CBL with respect to various fields and various levels in health-care training

CBL is used to impart knowledge in various fields in health care and various fields of medicine. The findings in this review showed that articles demonstrated the use of CBL in medicine, 2 , 4 – , 7 , 9 , 10 , 12 – , 14 , 18 – , 21 , 24 – , 26 , 30 , 33 , 34 , 36 , 37 , 39 – , 44 , 46 , 48 – , 62 , 64 – , 67 dentistry, 8 , 15 , 16 , 22 , 23 , 28 pharmacology, 11 , 27 , 29 , 35 , 45 , 63 occupational and physical therapy, 31 nursing, 5 , 21 , 38 , 47 , 51 allied health fields, 32 and child development. 17

Eighteen fields of medicine were seen in this review, from internal medicine and surgery to palliative medicine and critical care ( Fig. 2 , “fields of study”). Several articles highlight ID care or interprofessional care. A 2011 article in critical care medicine demonstrated the utility of both simulators and CBL on behaviors in critical situations of critical care teams of physicians and nurses. 5 Palliative care 21 and primary care 51 , 59 articles also reported on using a CBL course for learning with physicians and nurses. An article from the United Arab Emirates discussed how CBL better prepared participants for critical situations as well as basic primary care. 59

CBL is also used in various levels, including undergraduate education in the professions, graduate education, and postgraduate education. One field that uses CBL for all levels is surgery. Several articles describe surgical undergraduate medical education. One article describes using a paper and pencil plus live review sessions on improving student knowledge as tested by a standardized test in surgery. 6 Another paper from Germany describes initiation of a CBL curriculum for medical students and lists the pitfalls in establishing this curriculum. 26 A third undergraduate paper in a medical school course in surgery describes utilizing CBL and a more structured curriculum to aid in knowledge gains. A study utilizing both surgical simulators for laparoscopic procedural skills and CBL for clinical knowledge and reasoning demonstrates learning enhancement using CBL in surgical residents, or graduate surgical training. 20 In this study, scores in both procedural ratings during surgery for residents and also knowledge scores when presented with complications from surgery both rated higher in the CBL-enhanced course. Graduate use of CBL in surgery is frequent. CME courses are taught in trauma, which features lectures, skill stations, and simulation-based CBL. 74 Advanced Trauma Life Support (ATLS) certification is required for all surgeons who practice in a designated trauma center in the United States. 74 In addition, the American College of Surgeons publishes a self-assessment course entitled “SESAP” or Surgical Education and Self-Assessment Program, which is a web or CD-ROM course that is largely case based, with commentaries. 75 These two courses are widely available and are constantly revised to reflect new advances in patient care research. The use of CBL programs was employed in undergraduate and graduate including postgraduate fields in this review.

Use of CBL in rural and underserved areas

One practical use of CBL is to use CBL to enhance knowledge in rural or underserved areas. An excellent example of CBL is the Project Extension for Community Healthcare Outcomes (ECHO) program in Arizona and Utah states, United States. 10 , 12 This program was based on the Project ECHO program initially devised at the University of New Mexico Health Sciences Center in 2003. 10 In Arizona and Utah, the CDC helped fund a program to teach primary care providers and also provide access to specialist to treat hepatitis C virus (HCV)-infected patients. The primary aim was to increase treatment, as new drugs have become available, which are highly effective in treating HCV. The program works by recruiting primary care physician to participate. An initial teaching session is held on site at the health-care clinic in the rural or underserved area. Then, the provider teams are asked to participate in “tele ECHO” clinics in which participants present cases and have experts in HCV treatment comment. There are also educational sessions. Ninety providers participated, with 66% or 73% being primary care providers in rural or community health centers and not at universities. Over one and a half years, 280 patients were enrolled with 46.1% starting treatment. Other patients were likely not able to be treated, as their laboratory values indicated advanced liver disease. The percentage starting treatment was more than twice as many as expected to receive treatment prior to the project, based on historical controls. In addition to showing how CBL can impact rural medical care, this study is an example of learning assessment measured in patient outcomes.

A second CBL project was used in the United Arab Emirates to train rural practitioner's vital aspects of primary and emergency care using a CBL project. 60 The learners were able to provide feedback to the teachers as to the topics needed. This demonstrates the potential for interaction between teachers and learners using CBL, as it is a practical way to teach active practitioners. A third demonstration of using CBL in rural areas is in a report on teaching laboratory medicine in Africa. 7 In Sub-Saharan Africa, there is low trust in laboratory medicine services due in part to lower the quality of laboratories. This problem directly impacts patient care. Multiple international agencies are assisting the clinical laboratories in Sub-Saharan Africa in order to improve the quality of service. According to this report, the quality problem has led to decreased trust in laboratory medicine in the region. The course, given at Addis Ababa University in Ethiopia, was initiated to provide knowledge and also increase trust in laboratory medicine. The participants were 21 residents (graduate medical education), 3 faculty members, and 4 laboratory workers. The course was structured with both lectures and cases. Students were given homework for the differing cases. The assessments were both knowledge gains and also surveys of satisfaction for the course. Ratings on the survey were by ratings on a Likert scale of 1 (least valuable) to 5 (most valuable). Regarding the methods of delivery, the CBL sessions were rated highest with 85% of learners rating them as most valuable. In all, 81% rated case discussions as most valuable. Lectures received the most valuable rating by 65%. On the 12 question pre-/posttest, the mean score rose and also the number of questions answered correctly by the majority of learners. 7 These reports from three continents demonstrate that CBL is a practical way to impart knowledge in a diverse range of topics to clinicians who may be remote from a medical university.

Delivery of CBL: implementation and media

As illustrated in the above examples of use of CBL in rural settings, CBL use is varied as to the delivery method and implementation. Several articles demonstrate the importance of preparation for use in CBL. As many practitioners and students in all fields likely have more experience with LBL, participating in a course with CBL requires a different strategy and mindset in order to reach learning objectives. Preparation of both students and teachers in a CBL format is also very important for success. Two studies highlight the preparation and implementation of CBL: one not as successful as the other. In a qualitative study of introducing a new CBL format series to undergraduate medical students based in Sweden, the authors found that preparation of both students and faculty was likely inadequate for complete success. This study, held at the Karolinska Institutet, described the implementation of a CBL format for learning surgery during a semester course. All LBL classes were replaced with CBL sessions. The authors noted that at this time, there were organizational obstacles to starting a CBL course: lack of time and funds for faculty training. As such, faculty training was delayed and decreased. The study was a survey of five students and five faculty, who were picked from larger pools. There was a lot of criticism by students that the CBL needed more structure, or that the faculty often turned the CBL session more into a lecture session. The faculty described problems with getting the students to engage, and also with the lack of preparation for teaching in that format. Still, the overall impression was that CBL could increase interactive learning for this level of student. 26 This study demonstrates how lack of adequate preparation can impact a CBL experience for both faculty and students.

Another article demonstrated the differences in student motivation for autonomous learning, which was different, depending on how CBL was introduced. In a study of child development students in Sweden, there were four group methods to compare how students learned, depending on how CBL was introduced. The four groups were as follows: (1) LLL or all lecture, (2) CCCC or all CBL, (3) LCLC in which lecture and CBL were alternated in each session after the introduction, and (4) LLCC, in which there were three sessions with all lectures, two mixed lecture plus CBL, and two CBL only lectures to finish. There was a knowledge pretest and post-test to assess what the authors call prior knowledge (pretest) and achievement (posttest). Student motivation for learning was assessed by means of a modified Academic Self-Regulation Scale. 76 The results were that achievement scores and also autonomous motivation were both the highest in the LLCC group, or the group in which CBL was introduced after LBL. The authors conclude that students are more prepared for CBL after some foundational knowledge is imparted. These two articles demonstrate that both teacher and student preparation is necessary for a successful CBL learning encounter.

Use of CBL to impact patients and measurement of results

As described earlier, the Kirkland model of learning and assessment of outcomes includes assessment of the results of the training as its final method of assessing an intervention. In other words, how did the training impact patient care or its surrogate marker? Four recent studies illustrated how CBL can impact patient care. 10 , 12 , 40 , 54 , 69 The first, already described, is the Project ECHO for HCV treatment, which resulted in 46.1% of patients in the areas affected being started on treatment, and a large proportion of those treated being started on the newer antivirals. The second study was a study on practices by primary care physicians on treating diabetic patients. In this study, 122 primary care physicians (Family and Internal Medicine) at 18 sites were divided into three groups to enhance diabetes care. Group A received surveys and no intervention and served as a control group; group B received Internet-based software with three cases in a virtual patient encounter. The cases had simulated time and could include laboratory and medication orders and follow-up visits. After the cases, the physicians received feedback in the form of what an expert would do. Group C received the same CBL as group B with the addition of 60 minutes of verbal feedback and instruction from a physician opinion leader. The authors were able to obtain clinical data for the results. The results were that group B had a significant decline in hemoglobin A1C measures, the most common means of assessing glucose control over time in diabetics, while groups A and C did not. Groups B and C had a significant decline in prescribing metformin in patients with contraindications also. This demonstrates favorable clinical results using a CBL intervention. 40 The third was a study to institute chlamydia screening in offices. While the intervention did not globally increase chlamydia screening, the impact was that there was less of a decay on chlamydia screening in the intervention groups. 54 The last study demonstrated a CBL study in Portugal, which demonstrated an increase in reporting of adverse drug events after a CBL intervention in a study population of over 4000 physicians. 69 These four articles describe the use of CBL to impart medical knowledge and the use of patient outcomes to assess that learned knowledge. This is the ultimate test of learning for health-care practitioners: knowledge that improves patient care.

Limitations of this Review

This review was an attempt to classify a term, case-based learning , which is used frequently. In reviewing articles, this term was used as a search term. It is possible that articles written which would fit the definition of CBL but were termed differently by the individuals writing that article might have been missed. In addition, foreign language articles were not retrieved if there was not an English translation. There may be additional articles that would be instructional in other languages. The higher number of articles retrieved from North America may be biased by using a United States database. In an attempt to describe the various articles, which were termed case-based learning , the methods of delivery and evaluation were described in terms familiar to medical personnel. In the learning situation, these terms might be describing slightly different experiences. For example, several articles described the use of an observed skills examination to evaluate the learner; this examination was classified as “observed skills clinical examination or OSCE”. These OSCEs might have been more, or less, stringent. In defense of the search strategy, since the objective of the article was to write about what is currently considered case-based learning , this item was used as the search term. In order to classify and further define what exactly is CBL and how it is used, putting into discrete categories the described methods of delivery and evaluation was necessary, or else the review would reduce to a listing of separate articles without being able to provide a meaningful commentary.

CBL is a tool that involves matching clinical cases in health care-related fields to a body of knowledge in that field, in order to improve clinical performance, attitudes, or teamwork. This type of learning has been shown to enhance clinical knowledge, improve teamwork, improve clinical skills, improve practice behavior, and improve patient outcomes. CBL advantages include providing relevance to the adult learner, allowing the teacher more input into the direction of learning, and inducing learning on a deeper level. Learners or students in health care-related fields will one day need to interact with patients, and so education that relates to patient is particularly relevant. Relevance is an important concept in adult education. CBL was found to be used in all continents. Even limiting the search to English and English translations, articles were found on all continuously inhabited continents. This finding demonstrates that the use of CBL is not isolated to Western countries, but is used worldwide. In addition, based on the number and variety of fields of medicine and health care reported, CBL is used across multiple fields.

In reviewing the worldwide use of CBL, several constants became apparent. One is that this involves a case as a stimulant for learning. The second is that advance preparation of the learner is necessary. The third is that a set of learning objectives must be adhered to. A comparison with PBL across several articles revealed that most teachers who use CBL, in contrast to PBL, need to get through a list of learning objectives, and in so doing, must provide enhanced guidance to the learning session. That adherence to learning objectives was evident in most articles. There were varied methods of delivery, depending on the learning situation. That is one of the practical aspects of learning sessions termed case-based learning or CBL. The teachers used cases within their realm of teaching and adapted a CBL approach to their situation; for example, live CBL might be used with medical students, video cases might be used with practitioners. CBL differs from PBL in that it can cover a larger amount of topics because of the stated learning objectives, and guidance from the teacher or facilitator who does not allow unguided tangents, which may delay covering the stated objectives. Contrasting CBL with CBL, in PBL, the focus is on the process of learning as much as the topic, whereas in CBL, the learning objectives are stated at the outset, and both learners and teachers try to adhere to these. Because there are stated objectives at the outset of the learning experience in CBL, these objectives can be tested to see if they are met. These tests of knowledge were explored as methods of evaluation, which varied.

The methods of evaluation ran the range of Kirkpatrick's hierarchy of learning. One of the important aspects of CBL which was explored was that perhaps CBL could induce learning on a deeper level. And so going up the hierarchy of learning, some evaluations were simple surveys of the learners/and or the teachers on how they liked the CBL intervention. Some were tests of knowledge or skills learned. A few studies evaluated practice behavior; that is, going beyond knowledge learned into what behaviors that knowledge induced. The last hierarchy was how the knowledge learned from CBL affected actual patients: a few studies revealed that patient outcomes were affected positively from CBL. Thus, published studies of CBL spanned the hierarchy of learning, from opinions of the activity to actual patients affected by the learning of practitioners.

In summary, CBL was found to be practiced worldwide, by various practitioners, in various fields. CBL delivery was found to be varied to the situation. Methods of evaluation for CBL included all the steps on Kirkpatrick's hierarchy of learning and demonstrated that CBL could be shown conclusively to produce deeper learning.

To repeat the definition included earlier in this review, CBL is a form of learning that involves a clinical case, a problem or question requiring student thought, a set of learning objectives, information given prior and during the learning intervention, and a measured outcome.

CBL imparts relevance to medical and related curricula, is shown to tie theory to practice, and induce deeper learning. CBL is practical and efficient as a mode of teaching for adult learners. CBL is certain to become part of every medical and health profession's curriculum.

Author Contributions

Conceived the concepts: SFM. Analyzed the data: SFM. Wrote the first draft of the manuscript: SFM. Made critical revisions: SFM. The author reviewed and approved of the final manuscript.

Peer Review: Four peer reviewers contributed to the peer review report. Reviewers’ reports totaled 779 words, excluding any confidential comments to the Academic Editor.

Competing Interests: Author discloses no external Funding sources.

Funding: SFM has been selected as a local site primary investigator for a study of a new tissue insert for use in surgical repair of ventral hernia. The study is sponsored by BARD-Davol Inc.

Paper subject to independent expert single-blind peer review. All editorial decisions made by independent Academic Editor. Upon submission manuscript was subject to anti-plagiarism scanning. Prior to publication all authors have given signed confirmation of agreement to article publication and compliance with all applicable ethical and legal requirements, including the accuracy of author and contributor information, disclosure of Competing Interests and Funding sources, compliance with ethical requirements relating to human and animal study participants, and compliance with any copyright requirements of third parties. This journal is a member of the Committee on Publication Ethics (COPE).

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  • http://orcid.org/0000-0003-4981-1210 Elisa Giulia Liberati 1 ,
  • http://orcid.org/0000-0003-1979-7577 Graham P Martin 1 ,
  • http://orcid.org/0000-0001-9514-1890 Guillaume Lamé 1 , 2 ,
  • Justin Waring 3 ,
  • http://orcid.org/0000-0001-7356-5342 Carolyn Tarrant 4 ,
  • http://orcid.org/0000-0002-7886-3223 Janet Willars 4 ,
  • Mary Dixon-Woods 1
  • 1 THIS Institute (The Healthcare Improvement Studies Institute), Department of Public Health and Primary Care , University of Cambridge , Cambridge , UK
  • 2 Laboratoire Genie Industriel , CentraleSupélec, Paris Saclay University , Gif-sur-Yvette , France
  • 3 Health Services Management Centre , University of Birmingham , Birmingham , UK
  • 4 Department of Population Health Sciences , University of Leicester , Leicester , UK
  • Correspondence to Dr Elisa Giulia Liberati, THIS Institute (Public Health and Primary Care), University of Cambridge, Cambridge, UK; elisa.liberati{at}thisinstitute.cam.ac.uk

Background The Safety Case is a regulatory technique that requires organisations to demonstrate to regulators that they have systematically identified hazards in their systems and reduced risks to being as low as reasonably practicable. It is used in several high-risk sectors, but only in a very limited way in healthcare. We examined the first documented attempt to apply the Safety Case methodology to clinical pathways.

Methods Data are drawn from a mixed-methods evaluation of the Safer Clinical Systems programme. The development of a Safety Case for a defined clinical pathway was a centrepiece of the programme. We base our analysis on 143 interviews covering all aspects of the programme and on analysis of 13 Safety Cases produced by clinical teams.

Results The principles behind a proactive, systematic approach to identifying and controlling risk that could be curated in a single document were broadly welcomed by participants, but was not straightforward to deliver. Compiling Safety Cases helped teams to identify safety hazards in clinical pathways, some of which had been previously occluded. However, the work of compiling Safety Cases was demanding of scarce skill and resource. Not all problems identified through proactive methods were tractable to the efforts of front-line staff. Some persistent hazards, originating from institutional and organisational vulnerabilities, appeared also to be out of the scope of control of even the board level of organisations. A particular dilemma for organisational senior leadership was whether to prioritise fixing the risks proactively identified in Safety Cases over other pressing issues, including those that had already resulted in harm.

Conclusions The Safety Case approach was recognised by those involved in the Safer Clinical Systems programme as having potential value. However, it is also fraught with challenge, highlighting the limitations of efforts to transfer safety management practices to healthcare from other sectors.

  • Patient safety
  • Qualitative research
  • Risk management

Data availability statement

No data are available.

This is an open access article distributed in accordance with the Creative Commons Attribution Non Commercial (CC BY-NC 4.0) license, which permits others to distribute, remix, adapt, build upon this work non-commercially, and license their derivative works on different terms, provided the original work is properly cited, appropriate credit is given, any changes made indicated, and the use is non-commercial. See:  http://creativecommons.org/licenses/by-nc/4.0/ .

https://doi.org/10.1136/bmjqs-2023-016042

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WHAT IS ALREADY KNOWN ON THIS TOPIC

Safety Cases are a well-established regulatory technique in some areas, requiring organisations to make the case to the relevant regulator that they have put in place adequate measures to reduce risks in their systems to a level ‘as low as reasonably practicable’ (ALARP).

Importing of safety practices from other sectors has a long track record in healthcare, but little is known about the potential of the Safety Case approach when applied to clinical pathways.

WHAT THIS STUDY ADDS

It was difficult for clinical teams to use the Safety Case as intended (to show that risks had been reduced to ALARP), not least because they often identified issues that front-line staff could not address.

Safety Cases were sometimes used instead to attract senior leaders’ attention and to make the case for better support and resourcing, but some issues were beyond the control even of organisational leadership.

HOW THIS STUDY MIGHT AFFECT RESEARCH, PRACTICE OR POLICY

Safety Cases may have some potential in healthcare, but their optimal use in this sector may require modifications, particularly if they are considered for regulatory purposes.

Introduction

Patient safety remains a major challenge for healthcare, despite more than two decades of sustained policy, practice and research attention. 1 2 The initial enthusiasm for borrowing practices and methods from other safety-critical industries (such as aviation) at the outset of the patient safety movement 3–5 has been tempered by experience. 6–12 It is now widely recognised that attempts to transfer approaches between contexts require care and caution, and should be supported by theory and empirical evaluation. 13–15 This paper seeks to contribute to addressing this need through examination of an attempt to introduce into healthcare a specific safety approach—the Safety Case—that is already used in other industries (including oil, transport and mining) both as a regulatory technique, 16 and, more rarely, as a quality management approach without regulatory mandate (eg, in the automotive industry). 17 18

The specifics of the Safety Case approach vary between sectors and regulators, 19 but the general principles are listed in box 1 . In brief, a claim to operational safety is justified through a series of linked arguments that explain how safety has been secured, with supporting evidence , including the processes in place to control risk. Where used as a regulatory technique, Safety Cases are produced by organisations to ‘make the case’ to the relevant regulator that they have put in place adequate measures to reduce risks in a product or system to a level ‘as low as reasonably practicable’ (often abbreviated as ALARP). The regulator then reviews the Safety Case and either grants the organisation licence to operate, or may require further risk assessments, justification of the measures proposed or additional risk mitigations. 20

Typical features of safety cases

Safety Cases are developed to ‘make the case’ that risk has been reduced to a level ‘as low as reasonably practicable’ (ALARP). To do so, Safety Cases integrate various forms of prospective risk management analysis, based on the idea that operators are better placed than external regulators to assess risks in their own systems. The core of the Safety Case is typically a risk-based argument and corresponding evidence to demonstrate that all risks associated with a particular system have been identified, that appropriate risk controls have been put in place, and that there are appropriate processes in place to monitor the effectiveness of the risk controls and the safety performance of the system on an ongoing basis. 23

Safety cases typically contain:

A description of the system and its operational context;

How safe the system is claimed to be and the criteria by which safety is assessed;

How hazards have been identified and how the risks they pose have been assessed;

What kind of risk control measures have been put into place and why they are effective; and

Why the residual level of risk is acceptable. 23

Safety Cases are typically reviewed and assessed by an external regulator, for example, in the nuclear or petrochemical industries in the UK. However, some industrial sectors have also deployed the approach outside of a regulatory requirement. For example, the automotive industry uses Safety Cases that are part of the ISO26262 standard, but this is not mandated by regulators. 17 18

As an approach requiring organisations to proactively describe what procedures and actions they are putting in place to control risk, Safety Cases can be contrasted with prescriptive, compliance-oriented approaches, where organisations are required to show that they have met externally imposed safety standards. 21 Because they are written for a specific system and its context of use, they are intended to be more adaptable to specific situations than generic safety standards, and also more responsive to rapid change in technologies or practices. 22

On the face of it, the Safety Case would appear to have value as an approach to safety management in healthcare, particularly in its potential for prospective identification and control of risk. However, the Safety Case approach has only rarely been used in healthcare, and only in a very limited number of applications (eg, development of information systems and medical devices). 23 24 In this article, we develop an analysis of the application the Safety Case approach within the UK National Health Service (NHS) using a case study of the first documented attempt to apply the principles of the methodology to clinical pathways. As the approach was deployed outside a regulatory context, our analysis focuses on the transferability of an approach to risk management that is proactive, structured, and tailored in nature and that presents evidence about the safety of specific clinical systems and existing mitigations in a single ‘case’ document.

Case study: the Safer Clinical Systems programme

Our analysis draws on an evaluation we conducted of a programme known as Safer Clinical Systems, which is designed to improve the safety and reliability of clinical pathways based on learning adapted from a range of hazardous industries. It seeks to enable organisations to make improvements to local clinical systems and pathways through a structured methodology for identifying risks and re-engineering systems to control risk and enhance resilience. 25 26 Use of the principles of the Safety Case approach is a centrepiece of the Safer Clinical Systems programme, although outside a regulatory context.

Funded by the Health Foundation, the Safer Clinical Systems programme was developed by a team at Warwick University and tested over a number of phases. Following initial development, a ‘testing phase’ involving eight NHS hospital sites (seven in England, one in Scotland) ran from 2011 to 2014. An ‘extension phase’ (2014 to 2016) involved further work by five of these sites and one new site.

Each participating hospital site ( table 1 ) was required to establish a multidisciplinary clinical team. Sites in the testing phase were advised by a support team of clinicians and experts, received inperson training, had access to other resources (such as a reference manual and telephone support) and were required to report their progress regularly. Sites in the extension phase had less bespoke support and were expected instead to build on their previous learning.

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Sites involved in the programme

A requirement of participating teams was that they use the Safer Clinical Systems approach to proactively assess risks and hazards in their clinical pathways and that they produce Safety Cases at the end of their projects describing the risks and how they were being mitigated. The Safety Cases were expected to be similar in format to those used in other sectors, 27 comprising a description of the clinical pathway covered, the key hazards identified through structured analysis using prescribed tools, the risk controls implemented, and, critically, a ‘safety claim’ and associated ‘confidence argument’—a pronouncement on the current safety of the system concerned, and a statement explaining how risks had been made ALARP. Rather than being presented to an external regulator, as would be the case if the Safety Case were being used as a regulatory technique, the principal intended audience in this programme was the senior leadership (executive and board level) within organisations.

Evaluation methods

To study the testing and extension phases of the Safer Clinical Systems programme, we used a mixed-methods, longitudinal design, involving interviews, ethnographic observations, and documentary analysis across the nine participating sites. The analysis we report here is based primarily on interviews and documentary analysis. Ethnographic observations (over 850 hours) provided valuable data on how clinical teams carried out their Safer Clinical Systems projects in practice in the context of existing and competing demands, but are not reported in detail here.

Across the nine sites, we conducted 89 semistructured interviews in the testing phase and 39 in the extension phase with participating clinical team members and programme leaders. Sampling at the sites sought to purposefully include a range of different roles in the programme, including the clinical leaders of each project and others. We also conducted 5 semistructured interviews in the testing phase, followed by 10 in the extension phase, with organisational senior leadership, comprising executive team/board members. Interviews explored general experiences of the programme as well as specific exploration of using the Safety Case approach. Participants were informed of the aims and commissioners of the evaluation. All interviews were conducted by experienced social scientists using topic guides ( online supplemental material 1 ). Interviews were conducted either in person or by telephone, between November 2012 and June 2016, and were digitally audio recorded and then transcribed for analysis.

Supplemental material

Analysis, conducted by EL and guided by the wider team, was based on the constant comparative method 28 combining inductive and deductive approaches. We coded interviews and observations using an inductive approach, deriving codes directly from each interview and then progressively clustering codes in higher order categories and themes. To strengthen explanatory power, this inductive strategy was complemented by theoretical concepts drawn from the wider literature.

GL and EL conducted a documentary analysis of the Safety Cases prepared by the clinical teams ( table 2 ). We used recommendations and guidelines for writing and maintaining safety cases in other sectors, 29–31 to organise the Safety Cases’ content thematically, and identified their main strengths and weaknesses in terms of completeness, presence of appropriate evidence and analyses to support the claims, consistency with the site’s safety improvement objectives, readability, and presence of a safety claim and confidence argument.

Format and content of 13 Safety Cases reviewed

Finally, we organised our higher order themes and overall reflections using concepts and themes proposed by recent works on the topic. 19 32 Regular team meetings and correspondence provided oversight of the analytical approach, consistency and adequacy of codes, and reporting. Given the nature of the programme, we did not undertake a formal test for theoretical saturation for the interviews or the Safety Cases.

Across the testing and extension phases of Safer Clinical Systems, we undertook 143 interviews with participants across programme leadership, clinical teams and organisational leadership. We analysed 13 submitted Safety Cases; although 14 should have been developed, one site from the extension phase struggled to implement the programme in full and did not produce a Safety Case.

In presenting our analysis below, we consider, first, participants’ views on the Safety Case as a novel approach to understanding and managing safety risk in healthcare, and second, the work that went into developing Safety Cases. We then turn to the analysis of Safety Cases themselves.

Views on the value of safety cases

By the end of the programme, members of the project teams and senior leadership in the participating organisations had largely come to see the Safety Case as a valuable approach, with the potential to make hazards visible in an accountable, systematic and scientific way. The analytical steps required to compile a Safety Case, such as process mapping the patient pathway, were seen to be particularly useful in proactively identifying threats to safety, rather than reactively managing incidents once they had happened. The role of Safety Cases in enabling an overarching, system-wide view of the hazards, rather than focusing on what happens in particular segments of the pathway, was also welcomed. Broadly, teams valued the possibilities of new ways of thinking about risk.

I like the idea that you just have one document that you can hand to somebody and say how safe is your system. I like the concept that you can say ‘Well this is what our system is like just now’. (Project participant)

Some organisational senior leaders agreed, at least in principle, that Safety Cases could offer value, and recognised the importance of a prospective approach to safety.

We have immensely complex systems which could be simplified and therefore made a bit more reliable. […] So something which looks at that could certainly be a useful thing, because it’s saying ‘Well actually here is a little nest of complexity which you can reduce, but it’s also a significant risk to the patient, because you’re missing information or you’re hurrying things through.’ […] (Senior leader)

Other senior leaders, however, were not always clear on the practicalities of the approach, and some found it difficult to identify the added value of Safety Cases. They suggested, for example, that existing risk management tools performed very similar functions.

If you look at our risk register, mitigation is the last box, we spend a good amount of time on the other things, but if we were to spend any time on a particular risk it would be on mitigation […]. And so that sounds like a very similar process, and so I’m back to what the delineation is between Safety Case and risk register. (Senior leader)

Some project teams saw the Safety Case as useful for a secondary reason: that of securing the attention and interest of senior leaders in their organisations. Their hope was that, by providing new evidence and analysis of the riskiness of clinical systems, senior management attention, support, and resources might be solicited.

So they’ve [senior management] actually kind of bought into it, so I think they will feel pressure to deliver. (Project participant)

However, as we explain below, the exact fit of Safety Cases into the existing ecology of tools and documents in healthcare was not clear to all participants.

Preparing safety cases

Project teams were required to learn new techniques to prepare the Safety Cases, including use of systematic methods to identify and assess risks in their clinical pathways, to propose risk controls and to identify metrics that could be used to monitor systems. Production and communication of Safety Cases also required skills in making persuasive claims, structuring arguments and presenting evidence compellingly. The participating teams were, understandably, unfamiliar with many of these skills, and expressed uncertainties about the expected structure, content and style of the Safety Case itself, especially in terms of what issues to emphasise and how to evidence them. Participants described compiling and drafting the Safety Case as labour-intensive and difficult.

I think the other bit that we have been challenged by is the actual writing of the Safety Case and again it is because it is fairly new to healthcare in general. I think we are going to go through a few reiterations before we fully understand what it is and how to use it. (Project participant)

Notwithstanding the training and support received in the ‘testing’ phase, teams continued to report difficulties with preparing and drafting Safety Cases well into the extension phase. A recurrent source of ambiguity related to the size and scope of the clinical system that the Safety Cases should target. The first, diagnostic, step in the Safer Clinical Systems process involved defining the clinical pathway of focus. However, determining the boundaries of the pathway was far from straightforward. Furthermore, clinical pathways typically involved dozens of technological systems (eg, infusion pumps, IT systems) and sociotechnical processes (eg, guidelines, multidisciplinary meetings). Each might be amenable to risk assessment and management individually, but making sense of their connections, aggregate risks and potential interactions was a much more complex task.

It’s not a linear process and you do go back trying to understand another bit of the process that you thought you understood, but actually didn't as (…) you had hoped. (Project participant)

Once the pathways and their components had been determined (or at least approximated), project teams used a range of methods recommended by the Safer Clinical Systems programme, mostly derived from similar activities in other industries, to assess hazards and risks. The teams found the processes often challenging and time-consuming, with much discussion about the relative merits of different sources of data and evidence. Despite the challenges, teams generally concluded that conducting a systematic risk assessment using structured tools offered important new insights about clinical pathways.

What I’ve loved doing is, is talking to the staff and actually understanding what goes on, because it’s only when you understand what goes on that you can put it right… You’ve worked in the hospital for years and there’s still things you didn’t realise actually went on and things that people did that you didn't realise that they actually did. That was quite an eye-opener. (Project participant)

This new understanding through structured risk assessment enabled teams to identify multiple shortcomings that had potential to harm patients. The hazards they unearthed varied greatly in scale, level of risk posed and tractability to intervention. Some problems identified were amenable to resolution by the project teams, typically those with their roots in suboptimal service planning and pathway design, failures in communication among staff, or unclear distribution of responsibility or ownership of key processes. In response to these, most, but not all, sites designed or implemented some risk controls and documented them in their Safety Cases.

[Staff are] given the freedom and the autonomy to go ahead and do whatever things they think might be necessary to make things better. And that’s what people do, there is very much a culture of promoting change there, so they talked about small cycles of change, doing PDSA [Plan Dp Study Act] cycles, and there’s a number of different projects that are running (Observation notes)

The extent to which these risk control interventions were consistent with the principles of the Safer Clinical Systems programme varied by site. Some project teams were able to draw on extensive experience, while others foundered at this stage. Common to all sites, however, was the identification of issues that were well beyond the scope of control of the front-line teams themselves. These vulnerabilities tended to originate from deep-rooted institutional and organisational pathologies or constraints. The importance of these problems, including, for example, staffing levels, was beyond doubt. Exactly what to do about them was less clear. Some project teams made valiant attempts to at least mitigate the risks through local work, but others appeared to accept that standard quality improvement efforts would not solve the issues. Some teams described the ongoing failure to mitigate the risks in their Safety Cases, in part, as noted above, in the hope that action from senior level might be provoked.

There were other things that were discussed at the [meeting] that they thought would be good as a team to change… but with some of them, they just knew it would be impossible to do so, so actually they didn't even bother to write them down. (Observation notes) And the team very bravely went to the board and said, you know, our Safety Case is showing and we're telling you that our processes are unsafe, so it alerted people to the issues. […] So that was the strength of it. (Project participant)

However, as we now describe, for senior organisational leaders, both the imperative offered by the Safety Case and their own ability to act were less clear.

Content of, and responses to, safety cases

Our documentary review showed that submitted Safety Cases were highly variable in format and length ( table 2 ). Some were highly structured, clearly written and precise in the use of evidence; others were harder to follow, lacking in clarity and less well organised. Our review also found that the descriptive elements (analysis of risk and hazards) were much better achieved than the assurance components (the safety claim and the confidence argument). Indicative, perhaps, of the intractability to local-level intervention of some of the hazards uncovered, or the lack of expert safety science input in the project teams, most Safety Cases focused more on what had been done to determine the risk than on the level of safety that had been achieved in mitigating it. The documents also varied in the extent to which they reported the residual risks—those that remained despite the implementation of risk controls—in a clear and transparent way. For instance, one Safety Case noted that the diagnostic process had found 99 ways in which the pathway could fail, that the level of reliability in the microsystem remained lower than acceptable, and that radical re-design was needed. Others were more circumspect. Accordingly, while they documented sometimes-extensive mitigations, none of the Safety Cases could make an unambiguous safety claim supported by a powerful confidence argument. Some teams were not clear about how the evidence gathered and analyses conducted would contribute to the safety claim. Some sites listed project activities in lieu of offering an actual safety claim, reporting what they had done rather than the level of safety they had reached.

It was a useful, […] a really good repository for all the stuff we've done in the project, which I find really good. And has been good when people ask ‘What did you do?’ then you can say that this is what we did, so that’s useful. I'm not sure about whether people use it for what it is meant to be, which is to prove the pathway is now safe, I’m not sure whether it is used for that really. (Project participant)

Sometimes, safety claims were reported for each identified hazard (comparing levels of risk before and after the interventions they had implemented) rather than at the level of the clinical system. No site explicitly discussed whether risks had been reduced ‘as low as reasonably practical’. Some sites claimed improvements as a result of the interventions they had implemented, but these did not always stand up to statistical scrutiny. 33

The response of senior leadership to the Safety Cases submitted by teams varied. Some focused on the potential of the Safety Case for supporting organisational-level decision making in relation to risk reduction, resource allocation and strategic prioritisation.

I think it would be easier to respond to a Safety Case rather than more so the [other quality and safety] data I get. Because it’s back to first principles, what are we actually here to do… Then if we have an unsafe system everything else needs to fall in behind that, no matter cost pressures, no matter personal opinion, no matter all the other complexities in a big system. If an element is at risk, then that will always be made a priority. (Senior leader)

Not all senior leaders, however, were so confident that the insight offered by Safety Cases would or should inevitably lead to action. Some of the issues identified in the Safety Cases were beyond the ability not only of front-line teams to solve, but also of organisational leaders. Issues such as staffing levels, IT interoperability, and securing timely discharge required at least interorganisational coordination, resourcing, coordination, and support across the whole healthcare system. Additionally, the prevailing approach to risk management, and the perceived unavoidability of risks in the complex systems of healthcare, meant that the insights offered by a Safety Case might be unwelcome or not necessarily candidates for priority attention. In a system that relied primarily on retrospective risk management approaches, such as incident reporting and investigations, the need to tackle risks of recurrence (where problems had already manifested as serious incidents or ‘near misses’, and might do again) could easily take precedence over addressing seemingly ‘theoretical’ risks (problems identified through a detailed prospective analysis but yet to occur).

Because you’re saying actually ‘That was a potential harm on our risk management system, and we knew about it, and we were accepting that we don’t have enough money to address all of these issues at one time’. So there is, if you like, a prioritisation and rationing of where we put money according to the level of risk. […] It’s a bit like county councils putting crossings on roads, or a zebra crossing. You’re waiting for the fatality to occur before actually that will get the funding. (Senior leader)

Some feared that, given the legal obligation of boards to take action in response to safety risks that were revealed to them, an unintended consequence of the Safety Case approach might be to distract organisational focus from areas that were at least as worthy of attention but lacked the spotlight offered by the Safety Case. There was a perception that to have a Safety Case for every pathway or area of practice would likely be impossible, and that too many Safety Cases would be overwhelming.

The complexity of health care is such that there are hundreds of complex connected pathways that patients are on and so… You in theory could write hundreds [of Safety Cases] and that would then become meaningless because if you write hundreds no one would ever read them. So, I think it might be helpful in some specific examples… Rather than being something that could cover everything that we do to patients. (Senior leader)

Consequently, Safety Cases might serve not to assure about control of risks, but to unnerve—and unnerve leaders who were not always well placed to act, given the scope of their control and the other priorities they faced. In a system where Safety Cases were new, without an established function in safety management, and covering only a small proportion of safety-critical activity, the information they provided was not always readily actionable from a managerial perspective and, moreover, had potential to create uncontrolled reputational risk.

The danger is that what you have is a legal requirement to spend money on a Safety Case that actually is of low, relative risk to harms that are occurring in the absence of Safety Cases. So what you get is a spurious diversion of money to a wheel that has been made very squeaky, but actually isn’t causing harm… There’s the risk of diversion to get a perfect patch in one part of the system while everything else is actually terrible. (Senior leader) (A danger) is, you know, if it does get into the wrong hands, particularly with the media, because there’s not the openness and the ability to manage some of this data, which needs explanation. But we do pride ourselves on being a very open and transparent board. (Senior leader)

Our examination of an attempt to introduce the principles and methodologies of the Safety Case approach into healthcare suggests that the approach was broadly welcomed by participants in our study, but was fraught with challenge. In other sectors, the Safety Case rests on the ALARP principle. While the Safety Cases produced by participating teams in the Safer Clinical Systems programme did present proactive analyses of risks, they did not show that the risks in clinical pathways on which they focused had been reduced as far as reasonably possible. Instead, teams identified multiple residual risks that had resisted efforts at control and mitigation by the teams themselves. These findings emphasise the importance of careful consideration of context and implementation when transferring safety management approaches from one setting to another. 12 34–36 The evidence underlying other industrial risk management techniques (eg, Failure Modes and Effects Analysis, 37 ‘5 Whys’ 10 or Root Case Analysis 11 ) is also weak, but the regulatory function of Safety Cases warrants specific caution. Sujan et al ’s review of various sectors nonetheless concluded that even with the differences in regulatory context, healthcare organisations could benefit from using the Safety Case approach to develop understanding and exposition of their current levels of risk. 19 Our study does suggest that Safety Cases show some promise as a way of structuring more responsive, adaptable and specific proactive safety management practices in healthcare settings, but further careful development and evaluation are needed, particularly if consideration is given to using them for regulatory purposes. 19

An important feature of the programme we examined—essentially a feasibility study—was that the Safety Case approach was being used outside the regulatory frameworks and infrastructures characteristic of use of the technique in most other sectors. Without an external regulatory requirement to satisfy, participating organisations in the Safer Clinical Systems programme may not have felt a strong imperative to make the responses that might otherwise be expected; absent the spectre of regulatory action, senior leadership may not have felt compelled to reduce the risks ALARP. However, even when Safety Cases are part of a regulatory framework, they are not always rigorous or successful in controlling risk 38 or showing they have been reduced ALARP. 39 While our study does not allow conclusions to be drawn about what might happen if Safety Cases were included in a regulatory regime in healthcare, it does allow insights into the nature of the challenges that might be anticipated should regulators consider introducing the approach in healthcare settings.

Some of the challenges we identified arose from the mismatch between the complexity and interdependencies of clinical pathways, with their often unbounded character, and the more tightly defined (and often more mechanical or technical) applications of the approach in other industries. 22 40 Future research might usefully clarify whether and how the scope of a Safety Case could best be defined for healthcare settings, noting that the highly dynamic and interdependent nature of multiple subsystems of care may defy attempts to impose clear boundaries. These kinds of questions are becoming increasingly prominent in safety science as recognition grows that the development of networked complex systems (eg, unmanned aircraft systems) requires a shift from relatively static prelaunch assessment to a dynamic approach that can accommodate changes in the system’s properties and behaviour during its life-cycle. 41 42

Other challenges arose in the demanding nature of the expertise, skill and time commitment required to engage in the tasks of conducting safety analyses, identifying and testing risk controls, and compiling a Safety Case. The variable quality of the Safety Cases submitted by clinical teams in this programme is likely to be linked to variable competencies and available capacity. In contrast, in safety-critical industries where these risk assessment techniques originated, the design of effective risk controls is the responsibility of safety/reliability engineers with extensive training and expertise. For healthcare, use of the Safety Case approach will require additional resource and new dedicated roles with specific expertise, rather than relying on making further demands of existing clinical teams. 40 43 The resourcing implications of a wholesale effort to shift the regulatory system and culture of an entire sector could, however, be enormous, especially given the volume and complexity of activity in healthcare and the number of diverse clinical pathways.

An additional set of challenges was more cultural in character, and related to the revelatory potential of the Safety Case. On one hand, participants—especially clinical teams—appreciated the value of the Safety Case in offering a proactive, prospective and rigorous approach to identifying safety risks. Some also saw it as a means of attracting managerial attention and obtaining resources. 44 But leaders in organisations were not always convinced that the approach offered much that was new, suggesting that more evidence would be needed to demonstrate the added value of Safety Cases—especially in moving beyond description to solution, 45 and adding value over current approaches such as risk registers. A further concern at the leadership level was that it was unclear whether areas that did have a Safety Case should be considered to have a stronger warrant for action than those that did not. A framework for supporting prioritisation of risks is likely to be helpful in any future use of Safety Cases. However, current tools, such as risk matrices, may be flawed, 46 47 so better tools should be investigated.

Even less tractable was what to do about some of the problems reported in the Safety Cases. Clinical teams had done their best to implement risk controls where they could, but they did not have sufficient power and access to resources to address those that were institutional or structural in character. They therefore often fell back on weaker administrative measures, like training or procedures. 8 Yet organisational leaders were often similarly challenged, given their limited capacity and resources for radical systems re-design, improved staffing, IT infrastructure, or other major re-engineering or influencing of activities outside the organisation itself. These findings are indicative of broader problems with the selection of risk controls in health services 44 48 that may need to be addressed before Safety Cases could achieve their potential.

Our study has a number of strengths, including its in-depth, mixed-methods, longitudinal design with engagement both with the project teams and senior leaders in organisations. It was limited in its ability to assess the impact of the Safety Case approach in improving safety, not least because of issues with data on processes and outcomes. 33

Conclusions

The Safety Case approach offers promise in principle as a safety management approach in healthcare, but substantial challenges need to be addressed before further deployment, particularly in regulation. Further experimentation with the use of Safety Cases in healthcare might therefore more profitably focus on how to make the most of their assets—including the new insights offered by prospective, system-wide risk analysis—while managing their potential unintended consequences.

Ethics statements

Patient consent for publication.

Not applicable.

Ethics approval

This study involves human participants and was approved by the East Midlands – Leicester Research Ethics Committee (12/EM/0228). Participants gave informed consent to participate in the study before taking part.

Acknowledgments

We thank the people from the nine sites who participated in the Safer Clinical Systems programme and the support team. We also thank colleagues on the evaluation team, including Sarah Chew, Liz Shaw, Liz Sutton, and Lisa Hallam.

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Supplementary materials

Supplementary data.

This web only file has been produced by the BMJ Publishing Group from an electronic file supplied by the author(s) and has not been edited for content.

  • Data supplement 1

Twitter @graham_p_martin, @carolynctarrant

Contributors EL and GL produced the first draft of the article, subsequently revised by GM, JWa, and MD-W. EL and JWi collected the data, analysed by EL and GL. All authors contributed to data interpretation, manuscript writing and reviewing, and approved the final version. MD-W was the study Chief Investigator and study guarantor.

Funding This study was funded by the Health Foundation, charity number 286967. The Healthcare Improvement Studies (THIS) Institute is supported by the Health Foundation – an independent charity committed to bringing about better health and health care for people in the UK. The views expressed in this publication are those of the authors and not necessarily those of the Health Foundation.

Competing interests None declared.

Provenance and peer review Not commissioned; externally peer reviewed.

Supplemental material This content has been supplied by the author(s). It has not been vetted by BMJ Publishing Group Limited (BMJ) and may not have been peer-reviewed. Any opinions or recommendations discussed are solely those of the author(s) and are not endorsed by BMJ. BMJ disclaims all liability and responsibility arising from any reliance placed on the content. Where the content includes any translated material, BMJ does not warrant the accuracy and reliability of the translations (including but not limited to local regulations, clinical guidelines, terminology, drug names and drug dosages), and is not responsible for any error and/or omissions arising from translation and adaptation or otherwise.

Linked Articles

  • Editorial Changing the patient safety mindset: can safety cases help? Mark Sujan Ibrahim Habli BMJ Quality & Safety 2023; 33 145-148 Published Online First: 24 Nov 2023. doi: 10.1136/bmjqs-2023-016652

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IMAGES

  1. Advantages And Disadvantages Of Case Study

    an advantage of the case study or clinical method is that it

  2. Figure 2: Three most important advantages of multiple case study and

    an advantage of the case study or clinical method is that it

  3. significance of studying case study

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  4. advantages of case study research method

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  6. case study research advantages and disadvantages

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COMMENTS

  1. Case Study: Definition, Examples, Types, and How to Write

    A case study is an in-depth study of one person, group, or event. In a case study, nearly every aspect of the subject's life and history is analyzed to seek patterns and causes of behavior. Case studies can be used in many different fields, including psychology, medicine, education, anthropology, political science, and social work.

  2. 2.2 Approaches to Research

    Compare longitudinal and cross-sectional approaches to research. Compare and contrast correlation and causation. There are many research methods available to psychologists in their efforts to understand, describe, and explain behavior and the cognitive and biological processes that underlie it. Some methods rely on observational techniques.

  3. What Is a Case Study?

    Try for free Step 1: Select a case Once you have developed your problem statement and research questions, you should be ready to choose the specific case that you want to focus on. A good case study should have the potential to: Provide new or unexpected insights into the subject Challenge or complicate existing assumptions and theories

  4. The case study approach

    The case study approach allows in-depth, multi-faceted explorations of complex issues in their real-life settings. The value of the case study approach is well recognised in the fields of business, law and policy, but somewhat less so in health services research.

  5. The clinical case report: a review of its merits and limitations

    The major merits of case reporting were these: Detecting novelties, generating hypotheses, pharmacovigilance, high applicability when other research designs are not possible to carry out, allowing emphasis on the narrative aspect (in-depth understanding), and educational value.

  6. Case Reports, Case Series

    Editorial. Introduction. Case reports and case series or case study research are descriptive studies to present patients in their natural clinical setting. Case reports, which generally consist of three or fewer patients, are prepared to illustrate features in the practice of medicine and potentially create new research questions that may contribute to the acquisition of additional knowledge ...

  7. Case Study Research Method in Psychology

    The objective of case study research is to uncover themes, patterns of behavior, and influential contextual factors through an inductive investigative approach leading to greater explanatory power and understanding of real-world phenomena. Examples Famous Case Studies

  8. Case Study

    The clinical case study is the narrative account of the intervention or therapy. The experimental case studies in medical settings evaluate effectiveness of an intervention or treatment. ... Case study as a method has both advantages and disadvantages (Sommer, 1997; Page et al., 1966; ...

  9. Methodology or method? A critical review of qualitative case study

    Findings were grouped into five themes outlining key methodological issues: case study methodology or method, case of something particular and case selection, contextually bound case study, researcher and case interactions and triangulation, and study design inconsistent with methodology reported.

  10. What is a case study?

    Case study is a research methodology, typically seen in social and life sciences. There is no one definition of case study research.1 However, very simply… 'a case study can be defined as an intensive study about a person, a group of people or a unit, which is aimed to generalize over several units'.1 A case study has also been described as an intensive, systematic investigation of a ...

  11. Case Study

    Try for free Step 1: Select a case Once you have developed your problem statement and research questions, you should be ready to choose the specific case that you want to focus on. A good case study should have the potential to: Provide new or unexpected insights into the subject Challenge or complicate existing assumptions and theories

  12. Case Study Methodology of Qualitative Research: Key Attributes and

    1. Case study is a research strategy, and not just a method/technique/process of data collection. 2. A case study involves a detailed study of the concerned unit of analysis within its natural setting.

  13. 12 Case Study Method Advantages and Disadvantages

    1. It turns client observations into useable data. Case studies offer verifiable data from direct observations of the individual entity involved. These observations provide information about input processes. It can show the path taken which led to specific results being generated.

  14. A Practical Overview of Case-Control Studies in Clinical Practice

    32658653 10.1016/j.chest.2020.03.009 Case-control studies are one of the major observational study designs for performing clinical research. The advantages of these study designs over other study designs are that they are relatively quick to perform, economical, and easy to design and implement.

  15. 5 Benefits of the Case Study Method

    5. Build Your Self-Confidence. Finally, learning through the case study method can build your confidence. Each time you assume a business leader's perspective, aim to solve a new challenge, and express and defend your opinions and decisions to peers, you prepare to do the same in your career. According to a 2022 City Square Associates survey ...

  16. Case Study Method: What are the Advantages and Disadvantages?

    The following are the advantages of case study methods: 1. It Offers a Detailed Examination of a Particular Unit. When adopting the case study technique, researchers must document independently verifiable data from firsthand observations. The work provides information on the input mechanisms that contribute to the hypothesis under consideration. 2.

  17. Distinguishing case study as a research method from case reports as a

    VARIATIONS ON CASE STUDY METHODOLOGY. Case study methodology is evolving and regularly reinterpreted. Comparative or multiple case studies are used as a tool for synthesizing information across time and space to research the impact of policy and practice in various fields of social research [].Because case study research is in-depth and intensive, there have been efforts to simplify the method ...

  18. What the Case Study Method Really Teaches

    What the Case Study Method Really Teaches. Summary. It's been 100 years since Harvard Business School began using the case study method. Beyond teaching specific subject matter, the case study ...

  19. psychology-quiz 2 Flashcards

    Which of the following is an advantage of case studies? a)It allows for the investigation of rare or unusual problems or events. b)It allows information about large numbers of people to be gathered quickly. c) ... case study (clinical method) Michelle has been diagnosed with an extremely rare illness. Which research option would best be used to ...

  20. CH 01 QUIZ (PSY200) Flashcards

    Study with Quizlet and memorize flashcards containing terms like Which of the following is an advantage of case studies?, Critical thinking requires, A _____ is a medical doctor who diagnoses and treats mental disorders and takes a more biological approach than other psychotherapists. and more.

  21. Case Study Method

    List of the Advantages of the Case Study Method 1. It requires an intensive study of a specific unit. Researchers must document verifiable data from direct observations when using the case study method. This work offers information about the input processes that go into the hypothesis under consideration.

  22. 'It depends': what 86 systematic reviews tell us about what strategies

    Background The gap between research findings and clinical practice is well documented and a range of strategies have been developed to support the implementation of research into clinical practice. The objective of this study was to update and extend two previous reviews of systematic reviews of strategies designed to implement research evidence into clinical practice. Methods We developed a ...

  23. The case study approach

    The case study approach allows in-depth, multi-faceted explorations of complex issues in their real-life settings. The value of the case study approach is well recognised in the fields of business, law and policy, but somewhat less so in health services research.

  24. Case-Based Learning and its Application in Medical and Health-Care

    Selected studies were reviewed in greater detail, highlighting advantages and disadvantages of CBL, comparisons to Problem-based learning, variety of fields in healthcare, variety in student experience, curriculum implementation, and finally impact on patient care. Conclusions

  25. What can Safety Cases offer for patient safety? A multisite case study

    Methods Data are drawn from a mixed-methods evaluation of the Safer Clinical Systems programme. The development of a Safety Case for a defined clinical pathway was a centrepiece of the programme. We base our analysis on 143 interviews covering all aspects of the programme and on analysis of 13 Safety Cases produced by clinical teams.