report a player

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Submit a report on the Xbox app

  • Inappropriate content on a player’s profile
  • Xbox messages from other players
  • Activity feed content (such as comments, and posts that contain inappropriate screenshots or game clips)

Report a player

Xbox app on windows.

  • Open the Xbox app on your Windows device.
  • If the player isn’t a friend, but they are someone whom you recently played in an online game with, select the More options ( … ) button, and then select Recently played with . Or you can use the search bar to enter their gamertag.
  • Choose the correct gamertag from the list, and then select More > Report .
  • Choose the correct category and reason for the report. Make sure to choose the most accurate option from the list, as this helps Xbox Safety properly investigate the complaint.
  • Provide any additional info in the text box, and then select Report to Xbox .

Xbox app on mobile

  • Open the Xbox app on your mobile device.
  • If the player isn’t a friend, but they are someone whom you recently played in an online game with, we recommend filing the report from an Xbox console or Windows device.
  • If you know the player’s gamertag, you can select the Search tab to find them and submit your report that way.
  • Select the More options ( … ) button, and then select Report .
  • Provide any additional info under Tell us more , and then select Report .

Cloud gaming in a web browser

Report a player’s messages.

  • Select Community , and then select the Chat tab.
  • Choose the conversation that has the message you want to report.
  • Right-click on that message, and then select Report .

Report an activity feed item or comment

  • Select Community , and then select the post that you want to report.
  • Select the More options ( … ) button that’s associated with the item or comment that you’re reporting, and then select Report .
  • If you want to report a comment on an activity feed post, make sure that you’re looking at the profile of the player who created the original post.

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Choose the game you need help with

Abuse, harassment, and cheating are against our rules. We’ll show you how to report this stuff, so you and other players stay safe.

When you sign up for your EA Account, you agree to play by fair rules . These rules help keep games fair and fun for everyone.

When players break our rules , some games let you report abuse, content, and cheating right in the game or service. This is the best way to report issues because it automatically grabs some of the information we need to investigate.

Check our steps for reporting in-game below.

Jump to: Anthem | Apex Legends | Battlefield | Command & Conquer | EA SPORTS FC™ 24 |  EA SPORTS FC™ Mobile | EA SPORTS™ FIFA 22 and 23  | Madden | Mass Effect | NBA LIVE | Need for Speed | NHL  |  Origin for Mac  |  Plants vs. Zombies | Pogo | Rocket Arena | SimCity BuildIt |  Star Wars |  The Lord of the Rings: Heroes of Middle-earth™  |  The Sims | Titanfall | EA SPORTS™ UFC ®   |  WILD HEARTS™  | EA SPORTS™ WRC

Anthem - PC

  • Go to the Social tab.
  • Choose the player’s name.
  • Hold 'G' to load their profile (this will open the EA app overlay).
  • Click the ellipsis button ( ... ).
  • From the dropdown menu, choose Report .
  • Click on why you are reporting them and fill in the details.
  • Submit your report and we’ll take it from there.

Apex Legends - PC and console

To report a player in-game

  • While in a match, bring up the in-game menu ( Tab on PC, Options on PS4, Menu on Xbox One).
  • Open the Squad tab.
  • Select the warning symbol (“!” inside a triangle) under the player you want to report.

White in-game icon of an exclamation mark inside a triangle used to report players.

  • Gameplay disruption
  • Harassment/threats
  • Inappropriate content
  • Choose the subcategory from the drop down menu.
  • Click Report .

You can also report a player while spectating them after you've fallen in a match.

Report player by holding R during spectate mode.

To report a Club member

  • Go to the Club tab.
  • Find the Club Member you’re reporting and click File Complaint .
  • Choose whether you want to report Club Chat or Match Behavior .
  • In the next screen, choose if you are reporting Club Chat or In Match Behavior.
  • Choose the reason from the drop down menu.

To report a Club

  • Click Club Search.
  • Hover over the name and click Report Club .
  • Click Yes to confirm.

Battlefield 3, Hardline, and Battlefield 4

To report an offensive emblem

  • In-game, select the Report button beside the player’s emblem in the killcard.

Battlelog website option (console and PC)

  • Go to Battlelog.com.
  • Enter the player's name in the Find Soldier search option.
  • Find and click the Report icon beside the player's profile name.
  • Select Report Player .
  • Write a short statement and provide any additional details, including any referenced sites and videos of the offending player.

Battlefield 2042

You can report players through the Squad and Players list or through the Social screen in-game.

You can also Block players if you no longer want to be in Squads with them, see them in text chat, or hear them in voice chat.

The easiest way to report or block someone is through the Squad and Players list.

  • Open the Pause menu.
  • Choose Squad and Players .
  • Select the player’s name on the list.
  • Choose More .
  • If you want to block the player, select Block and then confirm when you’re asked to. Blocked players are also muted for you in voice and text chat.
  • If you want to report them, select Report .
  • Select the option that matches what you need to report.
  • Add information about what you’re reporting into the box and then select Send Report .

Battlefield V and Battlefield 1 - PC

  • In the companion, select the Report button beside the player’s emblem on their profile.

To report cheating or harassment (PC only)

  • Open the Options screen by pressing the Escape (Esc) key.
  • Open Scoreboard .
  • Click the player’s persona name.
  • Choose View Profile .
  • Click the dropdown next to Send friend request in the EA app in-game overlay.
  • Choose Report player .
  • Fill out the required fields.

Battlefield V and, Battlefield 1, and Battlefield 4 - Console

To report in-game behavior (console only)

  • Open the Options screen.
  • Click Option .
  • Select Report .
  • Select In-game behavior .

If you can, include this information:

  • the screen name, gamertag, PlayStation™Network Online ID, or ID of the offender
  • a screenshot of the action as it happens
  • a screenshot of the main score screen
  • Select Report Possible Cheat .

Command & Conquer Remastered Collection

Report a map

Custom maps are hosted on Steam Workshop. You can report a map by following the steps on this Steam support page .

Command & Conquer: Rivals - Mobile

  • Click on the player’s name that you want to report to open their profile.
  • Tap the three dots next to their name.
  • Tap Report Abuse .
  • Select the Category of Abuse.
  • Enter in any additional information for your report.
  • Submit your report.

EA SPORTS FC™ 24

EA SPORTS FC™ Ultimate Team™ - Club names and Squad names

To report a player’s Club or Squad name:

  • Pause the match.
  • Open the Players List .
  • Select the player’s Online ID that you want to report.
  • Select Report Offensive Content in Ultimate Team™ .
  • Depending on what you’re playing, select Report offensive Club name or Report offensive Squad name .

VOLTA FOOTBALL™ - Squad names and Avatar names

If you need to report a player’s Squad or Avatar name while you’re playing VOLTA FOOTBALL™:

  • Select Report Abuse .
  • Report Squad Name
  • Report Avatar Name

Clubs - Club, Avatar, AI Player, and Stadium names

To report a player’s Club or Avatar name, or AI player names in Clubs:

  • Select the Online ID that you want to report.
  • Report offensive Avatar Name
  • Report offensive Club Name 
  • Report offensive AI Player Name 
  • Report offensive Stadium Name

EA SPORTS FC™ Mobile

To report a player or league in EAS FC Mobile:

  • Press the Report Icon (blue loudspeaker) beside the username or league name.
  • Select the Reporting Reason from the dropdown list.
  • Include any additional information in the report.
  • Click Send to submit the report.

EA SPORTS™ FIFA 22 and 23

FIFA Ultimate Team - Club names and Squad names

To report a player’s Club or Squad name in Ultimate Team:

  • Select Report Offensive Content in FUT .

VOLTA FOOTBALL - Squad names and Avatar names

If you need to report a player’s Squad or Avatar name while you’re playing VOLTA FOOTBALL:

Pro Clubs - Club, Avatar, AI Player, and Stadium names

To report a player’s Club or Avatar name, or AI player names in Pro Clubs:

EA connect - FIFA 23

Learn how to report, mute, or block players in FIFA 23 through EA connect .

Madden NFL 22, 23, and 24

To report a player’s Online ID

  • Pause the game.
  • Select Report Offensive Name .

EA connect - Madden NFL 24

Learn how to report, mute, or block players in Madden NFL 24 through EA connect .

Madden NFL 24 Mobile

  • Tap on the player's Online Name .
  • Offensive Name
  • Offensive Image
  • Enter any additional information into Details .
  • Select Send .

Mass Effect: Andromeda - PC

While in a game

  • Press Esc to load the score screen.
  • Click on the player that you want to report.
  • Select why you’re reporting the player.
  • Tell us where the incident you're reporting happened.
  • Give us any other additional comments that will help us investigate.
  • Click Submit .

From the lobby

  • Click on the player that you want to report (this opens the EA app overlay).

To block a player, the steps are very similar to reporting via the EA app

  • Join the Multiplayer Lobby.
  • Press the Space key or left-click on a character to inspect the loadout of the player you’re reporting.
  • Press the Space key or left-click again to view their profile.
  • Click the down arrow at the top of their profile page.
  • Select Block User .
  • Click Block User .

Once you block someone on the EA app, they won’t be able to chat with you or view your profile.

NBA Live 19

Need for speed heat.

  • That’s their EA app name (if you’re playing on PC), gamertag (if you’re on Xbox One) or PlayStation Network ID (if you’re on PlayStation 4).
  • If the player is in your Crew, find them in your member list and use the Report option in-game.
  • If they’re not in your Crew, use the Find Players option on the main menu to find them.
  • Highlight their name in the search results and choose Player Options .
  • Choose Report Player .
  • Fill in the details.
  • Submit your report - we’ll take it from there. 

Need for Speed™ Hot Pursuit Remastered

Report an inappropriate username

  • Go to the Social menu, then EA Friends .
  • Choose the player you want to report.
  • Click the Report button.

Report inappropriate in-game content

  • After a race, click on the username you want to report.
  • Report their Name or Wrap .
  • Choose the type of content you’re reporting.
  • Click Yes to confirm the report.

Need for Speed Most Wanted

To use the Mute Function in game while in Multiplayer

  • Press the Dpad right to enter Easy Drive .
  • Select Players and press Righ t on the Dpad again.
  • Select the player you want to mute and press Right on the Dpad again. 
  • Press Right once more to mute this player.

Need for Speed Payback - PC

To report abusive content in the Wrap Editor, like Custom Wraps and License Plates

  • If you’re looking at a wrap from the Community, you’ll see the option at the bottom of your screen.
  • Here you can choose to report a Player, Custom Wrap, Profile Picture, License Plate, or Photo.

To report a player in Multiplayer

  • Select a player from the list of players in the server you’re on.

Need for Speed Rivals

To use the Mute Function in-game while in Multiplayer

  • Select Players and press Right on the Dpad again.
  • Select the player you wish to Mute or Kick from your session and press Right on the Dpad again.
  • Select Mute or Kick and press Right once more to mute this player.

Need for Speed Unbound

To report a player’s EA ID from the garage

  • Go to the Lobby.
  • Click Player Search .
  • Enter the player's EA ID.

To report a player’s EA ID from the events map

  • Choose to exit garage to the Events Map .
  • Hover over the Players Icon location.
  • Choose to interact with Player Card .

NHL® 21, 22, 23, and 24

To report a player's Club Name

  • Go to World of CHEL .
  • Click Stats , then Club Rank .
  • Under Options click Global Rankings .
  • Find and click the name you’re reporting.
  • Choose Report Content .
  • Choose the Reason and click Submit .

To report a player's Skater or Goalie Name

  • Click Stats , then Player Stats .

EA connect - NHL 24

Learn how to report, mute, or block players in NHL 24 through EA connect .

Origin for Mac

  • Open your Friends List.
  • Click the Add a Friend button.
  • Search for the ID of the user you want to report.
  • Click on their name to open the user's Profile.
  • Select Report User .

Plants vs. Zombies 3

Remove the player as a friend

If someone’s being offensive, you can remove them as a friend. Since your Friends List in the game is made up of Facebook friends who also play Plants vs Zombies™ 3, the only way to remove someone from your Friends List is to remove them on Facebook.

  • Go to their Facebook profile.
  • Click on the Friends button.
  • Select Unfriend .

Report a player

If you believe your friend’s behavior violates EA’s Terms of Service , you can report another player by following these steps:

  • Open the leaderboard
  • Tap the player you want to report
  • Click Report Username

Plants vs. Zombies Heroes - Mobile

If someone is being offensive, you can remove them as a friend. Since your Friends List in the game is made up of Facebook friends who also play the game, the only way to remove someone from your Friends List is remove them on Facebook.

If you believe that your friend’s behavior violates EA’s Terms of Service, you can choose to report them. Here’s how.

  • Tap the Settings cog icon.
  • Tap Contact Support .

Help and About menu with Contact Support button.

  • Find I want to report another player by using the search bar.
  • Select Email us .
  • Fill in the webform and select Next .
  • Include the name of the player you want to report and explain why you’re reporting them in as much detail as you can.
  • Select Send and we’ll take it from there.

Pogo - Online

In chat (Classic Pogo)

  • In the Who's here tab or in chat, choose the player.
  • Click the dropdown icon beside their name and choose Report for Abuse .
  • Choose the type from the options.
  • If they’ve already left the room, their name won’t appear on the list. In this case, choose Not a Player .
  • Describe the problem in the box.
  • Click Send Request .

Reporting a player automatically mutes them, so you won’t see their comments in chat. You may still want to  block them to prevent them from contacting you at all.

In your Guestbook

  • Go to your Pogo profile.
  • In the My Guestbook section, click View Full Guestbook .
  • Go to the offensive post and click Options .
  • You can also block the player by clicking Options again and choosing Block Player .
  • Choose the type of abuse from the options.
  • Click Send .

Block a player

  • Click Friends on the Pogo menu.
  • Scroll down the page and click Blocked Player List .
  • Enter the player’s screen name and click Add to My Blocked List .

Mute a player

If a player’s behavior doesn’t qualify as abuse or harassment but you don’t want to see their comments, you can mute them.

  • Click the dropdown icon beside their name and choose Mute .

Rocket Arena

  • Click or select a player after searching for their username within the Discovery Menu. Choose from the options listed.
  • Mute a player within a match by opening the main menu, then selecting the Mute Players option. Click the player you want to mute.

Rocket Arena report option username

  • After a match ends, click on the offending player’s name. Then, choose from the options listed.

Rocket Arena report option end of match

SimCity BuildIt

  • Click the Settings button.
  • Click Help .
  • Click Report a Player (this will open the Report Form article).
  • Scroll to the bottom of the article and click Submit a Request .
  • Fill out all required information.

Star Wars ™ Battlefront™ II - PC

  • Make sure you have the EA app in-game running.
  • Press Esc to open the Scoreboard .
  • Click the user's name that you are reporting.
  • Select View profile .
  • Click the arrow dropdown menu in the EA app in-game overlay.

Star Wars ™ Battlefront™ - PC

  • Press Escape .
  • Go to the Scoreboard .
  • Click the user's name.
  • Select Report Player in the EA app in-game overlay.

Star Wars ™: Galaxy of Heroes - Mobile

Reporting on the forums

Message CG_Leviathan on the game forums  to report suspected cheating or other issues. Include as much of the following information as you can.

  • Your ally code (as the reporter).
  • The in-game name and ally code, if possible, of the player you’re reporting.
  • Any guild names associated with the player you’re reporting.
  • A brief description of the behavior.
  • Dates, times, and in-game locations/game modes.
  • Any other details or screenshots you want to provide.

Reporting an issue with a Guild member to your Guild leader

If you're being harassed by a Guild member, let your Guild leader know. If they decide it’s the right thing to do, they can remove the player from the Guild.

Asking the Guild leader to remove someone doesn't mean that they have to do it. In the end, it’s the Guild leader’s decision.

If the Guild leader decides not to remove a player from the Guild, you can leave the Guild and join another or start your own. The good news is that, if you choose to leave the Guild, you won't lose any of your items or Guild Currency, and can take it with you to a new Guild.

Mute players

  • Tap on a player to bring up their profile from Chat or Guild/Ally rosters or invites.
  • Tap Mute/Report .

Star Wars Galaxy of Heroes mute or report pop-up screen

Once you’ve muted someone, the button will change to Unmute . If you want to unmute them later on, you can do that here.

Report players

  • Tap Mute and Report .
  • Choose the Report Category: Offensive Language, Offensive Name, or Cheating .

Star Wars Galaxy of Heroes report player pop-up screen

  • Tap Confirm .

Star Wars Galaxy of Heroes report category screen

  • Tap Report .

Star Wars Galaxy of Heroes report player and category pop-up screen

Star Wars ™: Squadrons™

You can report a player directly from the scoreboard during or after a battle.

  • Open the scoreboard.
  • Select their name.
  • Open Options .
  • Choose Report Inappropriate Name if their name is offensive, or Report Player if you need to report them for something else.

Or you can report inappropriate names through the Social window.

  • Search for their name using the Add Friend option.
  • Select them from the search results.
  • Choose Report Inappropriate Name .

Star Wars ™: The Old Republic

Report inappropriate player behavior, harassment, or a player or guild name

  • Press Ctrl + / or click Customer Service from the System menu.
  • Click Create Ticket .
  • Report Inappropriate Player Behavior
  • Report Player / Guild Name
  • Report Harassment
  • Type in a description to let us know what you’re reporting and why.
  • Click Create ticket .

Report a player from in-game

If you come across an offensive player while you’re playing, you can report them right in-game:

  • Click on the player.
  • Right-click on their portrait.
  • Click Additional Commands .
  • Report Spam
  • Report Real Life Threat/Suicide Threat
  • Report Character Name
  • Report Guild Name

We’ll pull the information for your report from the game directly.

Report cheating in Star Wars ™: The Old Republic™

Follow the steps in this forum post to report cheating or win-trading in PvP in SW:TOR.

The Lord of the Rings: Heroes of Middle-earth™

In-game reporting

You can report any suspected cheating, harassment, or other malicious activity right from your mobile device:

  • Tap the player’s icon to bring up the options menu.
  • Tap the Report button.
  • Fill out the form with as much relevant information as possible.
  • Submit the report.

From this menu, you can also block any further communications from that player. To do so, tap the Block button and confirm that you don’t want to be contacted by them.

The Sims Mobile

There are two ways to report abuse or offensive names in The Sims Mobile. You can only report things in The Sims Mobile when you’re at a player’s party.

Report a player in The Sims Mobile party chat.

Whichever way you’re reporting, please share all of the information you have so that we can do our best to stop the violations from happening. You must be at a player's party to see the reporting flag.

Report a player from The Gallery

  • Select Custom Content .
  • Select the player’s content tile.
  • Click the flag icon (Report).

Reporting flag icon appears at the bottom of a player's custom content tile.

  • Select the reason for the report.

An image demonstrating the process of reporting a player. The available options include reporting for Harassment or Threats, or reporting for Inappropriate Content.

  • Enter a description of the offensive content.

Titanfall 2 - PC

  • Start a multiplayer game.
  • Load the Scoreboard by pressing the Tab key.
  • Press the Home key to enable profile selections.
  • Use the Page Up and Page Down keys to find the player you’re reporting.
  • Press the End key to load their profile.

EA SPORTS™ UFC® 5

To report a player in a match

  • Start a match against a Created Fighter (CAF).
  • Pause the Match and select Report Player .

The Report Player option also appears in the Post Fight Menu and Match History .

Heads-up that Created Fighters (CAF) can only be reported during a match and not from Match History .

EA SPORTS™ UFC® 4

Reporting a player

You can report a player from their Guild page.

  • Your match history (if you fought them recently)
  • Your Head-to-Head results page
  • If they’re in your Guild, open your own guild member list.
  • Tap their name in the list.
  • Choose whether you want to report their name or that they’re cheating.
  • Next, choose the option that best describes why you’re reporting this.
  • Tap the ✏️ icon in the Details box to add more information to help us investigate.
  • When you’re ready, tap Send Report .
  • You’ll see a confirmation message letting you know your report has been sent.

Reporting a Guild

To report a Guild for having an offensive name or description

  • Open the Social Hub .
  • If you’re in a guild, tap Switch Guilds (you won’t really switch).
  • Tap Switch , then use search to find the Guild.
  • Tap on its name in the list to open the Guild page.
  • Tap the ⚠️ symbol on the Guild logo.
  • Choose whether you want to report the Guild name, or Guild Description.
  • Choose the option that best describes why you’re reporting it.
  • Use the < button to back out to the Social Hub.

EA SPORTS™ UFC® 3

  • Start a match against Created Fighter (CAF).
  • Pause the Match and select Report Player . 

The option to Report Player also appears in the Post Fight Menu .

WILD HEARTS™

To report a player’s ID

  • Open Communications .
  • Select Previous Members .
  • Click on the player ID you want to report.
  • Choose Yes .
  • Select the reason for reporting.
  • Click OK to submit the report.

EA SPORTS™ WRC

Report a player’s name or livery

To report a player’s name or livery in a Time Trial, you’ll need to ghost them first.

  • In the Time Trial Service Area , choose Event Details and then select Leaderboards .
  • Find the player whose name you want to report on the leaderboard. Select their name and choose Download Ghost .
  • Go back to the Time Trial Service Area .
  • Choose Event Details and select Ghosts .
  • Find the name of the player you want to report from the Ghosts list and select Report Player .
  • From the Report Player menu, choose Inappropriate Player Name or Inappropriate Livery .

You can also report a player’s name in Clubs.

  • Choose Clubs from the main menu.
  • In the My Clubs Hub , choose the Club of the player you want to report.
  • Select Report and choose Inappropriate Player Name as the reason for reporting.

Report a Club name or description

From EA Racenet:

  • Go to the EA Racenet website and log in.
  • From the main menu, select Games .
  • In the My Games section, choose WRC.
  • On the WRC page, select Report .
  • Choose from Report Club Name or Report Description and then select Report .
  • In the My Clubs Hub , select the Club that has the name you want to report.
  • Select Report and choose Inappropriate Club Name as the reason for reporting.

On Answers HQ, you can flag and report the post itself.

  • Go to the post you’re reporting and click on the three dots on its top right corner.
  • Fill out the reporting form and click Submit .

Your report will be sent to our Community Team for review.

Game forums

We also run forums for some of our most popular games.

You can report posts there, too.

  • Make sure you’re logged into the forum where you saw the post you wanted to report.
  • Find the post
  • Click the Flag button on it.
  • Choose a Reason to let us know why you’re reporting it.
  • Click Send report .

If you want to report another player’s username ID or gamertag, or if another player has sent you harassing messages in a chat on PlayStation or Xbox, you can report them directly to PlayStation and Xbox.

  • PlayStation™ Network -  How to report inappropriate behavior .
  • Xbox Live - How to file a complaint to report a player .

If you’ve seen something on X (formerly Twitter), Facebook, or another online platform, make a report directly to that platform.

  • X (formerly Twitter)

If your game isn’t listed above, you may still be able to report players in-game using the EA app.

  • Click on their name to open the user's Profile .
  • Click the … beside their profile name.
  • Select ⚠️ Send Report .
  • Give us any other additional information that will help us investigate.

If in-game reporting isn't available or you need to report something that happened online, you can give us the details right here on EA Help.

If your issue is related to your account

  • On the EA Help homepage , select Account Security .
  • Choose the action you want to take.
  • Follow the steps on screen.

If your issue is related to a game or product

  • On the EA Help homepage , type the title of your game or product into the search bar .
  • Choose your game from the search results.

We’ll investigate it and take action according to our policies. For privacy reasons, we can’t give you information about our investigation or what actions we take on another player’s account.

If you get an email update from us saying we didn’t take action on the account, the case will be closed. You won’t be able to resubmit or re-open your report, and our advisors won’t be able to help.

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COMMENTS

  1. How to report a player

    Xbox 360 console Press the Guide button  on your controller. Select Friends, and then go to the Players tab if you wish to report a recent player. Choose the gamertag of the player whom you want to report. Select File Complaint, and then select File Complaint again on the next screen. Choose your ...

  2. Reporting a player in Ubisoft Connect

    You can report a player: Through the in-game reporting tools available in most of our games with multiplayer functionality. By contacting us and attaching evidence of the misconduct, such as screnshots and videos, as well as any other relevant information (such as the player's username).

  3. Player Reporting Guide and FAQ

    You can also report a player in-client for up to five days after playing with them by following these steps: Go to your Profile Select Match History Select the relevant match Right click the player's name Select Report Fill out your report and click the Report Player button

  4. Submit a report on the Xbox app

    Reports can include: Inappropriate content on a player’s profile Xbox messages from other players Activity feed content (such as comments, and posts that contain inappropriate screenshots or game clips) Note Some features for reporting with the Xbox app may vary by device.

  5. Report players for cheating, abuse, or harassment

    To report a player in a match. Start a match against a Created Fighter (CAF). Pause the Match and select Report Player. The Report Player option also appears in the Post Fight Menu and Match History. Heads-up that Created Fighters (CAF) can only be reported during a match and not from Match History. EA SPORTS™ UFC® 4. Reporting a player