• Prepared and submitted the annual reports for 3 of the offices in the region.
  • Manage reconciliation sheets and the databases.
  • Launched the first monthly newsletter for the New York branch reaching out to 9000 subscribers.
  • Managed the office to ensure the smooth running of the services for the clients.
  • Compiled reports and modified opportunities on Salesforce.
  • Implemented projects to provide employment for 150 beneficiaries and disabled persons.
  • Improved the efficiency of data entry for 28 employees including the CEO's by implementing and creating a small Access database.

Administrative Assistant Resume Samples & Examples for 2023 (Guide Included)

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What administrative assistant resume layout should you use, what your administrative assistant resume header should include, how to make an administrative assistant resume summary or objective, what’s the best way to add your administrative assistant experience to your resume, what should an ideal administrative assistant resume education section look like, how should you match your administrative assistant resume skills to the job, the top 10 certifications you can include on your administrative assistant resume, how to use references to make the best administrative assistant resume, other sections to consider, in summary, what makes an administrative assistant resume effective.

Being an Administrative Assistant is a little like being a drummer: everybody thinks they know what you do and how to do it… until they take a seat behind the drum kit.

You are the lifeblood of the office, the backbone, the nexus. Without your dedication and commitment to excellence, organizations would not run as smoothly or efficiently.

But how do you showcase all this on a single one-page resume?

Get a leg up on the competition and land an interview with our administrative assistant resume guide.

Now, perhaps more than ever, (assistants) need to understand the forces of change shaping the future and the range of ways these could impact their own roles and shape the challenges and choices facing the organizations and executives they work with.

Steve Wells, COO of Fast Future

This guide will go over these tips for an effective administrative assistant resume:

A great administrative assistant should be a master planner. Just like with most areas, planning out what to include on your resume is a recipe for success.

Here are the resume sections you should consider:

Even before they read your resume header or your name, the hiring manager or recruiter is going to see the overall layout and design of your resume.

In essence, this is your first impression, so make it a good one.

Here are your resume layouts to consider:

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Whichever admin resume layout you choose, just be sure to consider these elements:

Of course, after a recruiter sees your resume’s overall layout, the next place their eye is going to move is to your resume header. That’s why it’s essential you nail it.

Strange as it may sound, your header can be a “make or break” spot for an admin resume.

The wrong title or personal information can get you taken out of consideration immediately.

Done right, it can grab the reader’s attention and give them a useful framework for the rest of your resume. Three simple things an administrative assistant resume header needs:

The differences are subtle, but really make a difference. The top example projects confidence and delivers valuable information right upfront while the second example doesn’t tell the reader much of anything useful.

A great administrative assistant resume summary or objective captures the interest of the hiring manager.

It gives them a reason to read the rest of your resume.

An effective admin resume summary or objective is short, sweet, and punchy.

Write a summary that tells your potential employer how your unique skills and experiences will benefit them.

What’s the problem? This resume summary highlights generic skills and uses empty buzzwords . It also doesn’t tell the reader much about your professional experience and the value you can bring to the role and the company.

An administrative assistant resume objective should

The way you present your administrative assistant experience is essential to your success.

In the sea of resumes, the hiring manager will only take one quick look at your experience.

If they’re not convinced by what they see, your resume will likely end up in the trash.

So, do not simply list your day-to-day responsibilities and duties. Be selective when choosing which responsibilities to include. List only those that meet the requirements stated in the job you are applying for.

Administrative assistant resume experience examples

Notice how these two examples are talking about the same exact position, but the effect is completely different. That’s the power of listing your experience in a way that’s specific and focused on impact.

Here are practical tips to make the work experience stand out on your admin resume:

What about creating an administrative assistant resume if I have no experience?

You’re applying for an admin job, but you’re a recent grad and/or you have no experience in the field ?

If you have little to no work experience, then the key is to focus on your hard and soft skills.

The experience that can be applied to an admin role can come from part-time jobs, internships, service learning, volunteer work , class projects , clubs/student organizations, memberships, leadership experiences, hobbies, and other activities.

For example, have you ever (at school, club, or elsewhere):

If yes, make sure you emphasize those in your administrative assistant resume.

Recruiters and hiring managers shouldn’t have to hunt for your education credentials.

Most HR professionals suggest starting a resume with work experience and then adding in the education section .

However, if you recently graduated, it’s acceptable to start your resume with the education section as it’s going to be more relevant than your experience.

Start the education section by listing your most relevant recent degree first. Include the name of the school, the school location, and the degree obtained in each listing. Start with your highest degree, then add all other degrees in reverse-chronological order. If you graduated from college, don’t add in your high school information.

Much like with any other job, what an administrative assistant position entails can vary greatly from company to company.

Different responsibilities, different skills, different expectations—no two admin jobs are exactly the same.

This is why it’s vital to tailor your resume for every single job you apply for by matching your skills to the administrative assistant job description .

Review the job description, comb through the company website, and then extract any of the keywords describing skills, qualities, or experiences which the employer has listed as required or preferred.

Build a skills section to make yourself seem like the absolute best fit for the position.

Present the skills you identified in order of their importance to the employer. Point to any positive results or recognition you received while applying that specific skill.

What about administrative assistant resume technical skills?

The job of an administrative assistant is rapidly turning into a role that requires multiple technical skills .

Online sales and marketing, website development and management, online customer service and other online tasks are becoming the norm.

Here are the technical skills to include in your administrative assistant resume.

Focus specifically on technical skills prospective employer cares about most. Hiring managers vary in their priorities, so do your research.

Incorporating the right keywords will optimize your resume for Applicant Tracking Systems (ATS), which employers use to screen job applications.

Being comfortable with the more technical aspects of the administrative assistant role is essential. For example, companies may rely heavily on administrative assistants to format professional-looking presentations, manuals, and newsletters.

What about administrative assistant resume soft skills?

While a lot of career advice out there favors hard skills over soft skills, take that advice with a grain of salt when it comes to administrative assistant resumes.

Organizations increasingly rely on technology to complete tasks like scheduling or filing documents, so the emphasis for administrative assistants is rapidly shifting to acting as the “hidden glue,” the ones who know everything and manage multiple projects and responsibilities.

There are tons of different soft skills that are required or desirable to be a successful administrative assistant.

Soft skills can carry a lot of weight—as long as you have some specific examples to back them up. So, don’t miss out on highlighting them in your resume!

Here are soft skills to include in a winning admin assistant resume.":

Every job asks for different soft skills, so always read the job description carefully and focus on the skills listed by the employer. If possible, back your claims with examples.

How to add skills from an administrative assistant job description

The most effective admin resumes are tailored to the job.

Let’s see exactly how that’s done, starting with a real administrative assistant job description from an international charity:

“The Administrative Assistant for TVAP works with the TVAP Coordinator to [[ coordinate and implement community outreach efforts ]], [[ expand client resources ]], and [[ assist with administrative tasks ]]. The position provides referral resources and support to [[ survivors of trafficking ]] and works with the TVAP Coordinator to [[ ensure ]] all program, agency, and grant [[ standards and requirements are met ]].”

Let’s see how those highlighted elements should be reflected in a resume applying for this position:

As you can see, like most administrative assistant positions, this job requires you to show both that you can take direction and be independent. If your resume goes too far in either direction, that could get you taken out of consideration. So, be careful to balance them.

Certifications can be that stamp of quality that your administrative assistant resume is missing. They demonstrate your commitment to continued learning and professional development.

Certifications can also set you apart from the competition and keep you valuable and marketable in the event of a market downturn.

Top certifications to include on an admin assistant resume

Choose certifications from recognized industry leaders and those certifications that contain relevant keywords such as “administrative” or “management” in the title.

Be prepared to show how the certification helped or will help you achieve results in your administrative assistant role.

So many of the critical skills for an administrative assistant are subjective. Do you take directions well? Are you independently minded and self reliant? References can be a good way to demonstrate that you actually have the qualities an employer is looking for.

To make them more effective, try mentioning the skills a particular reference can vouch for. For example, “Alex Karlson was my manager at Fairfax Logistics and can vouch for my ability to take directions and work independently.”

Consider adding a ‘Testimonials’ section to your administrative assistant resume. Testimonials add credibility and validate your accomplishments, skills, and areas of expertise.

Choose relevant individuals (e.g. those you've worked with, worked for, or customers.) Look for someone whose opinion would carry some weight.

Extract the strongest quotes from performance appraisals, snippets from reference letters, and even informal emails complimenting your work performance. Always ask for permission from individuals in question before doing so.

How to include interests on an administrative assistant resume

“No one cares about your hobbies and interests,” said hundreds of career experts online.

However, hear us out.

Hobbies and interests might be the thing that will catch your prospective employers' attention and help you stand out in a sea of applicants. Of course, whether you include this section in your resume will depend a lot on where you’re applying to - a young hip startup or an accounting firm.

Research your prospective employer. Look at the job description, their website, their social media profiles. Would they find a unique hobbies and interests section on your resume valuable?

Choose which hobbies and interests you include carefully. For example, competing in chess could highlight your skills in strategy and problem-solving; volunteering at the local animal shelter could show commitment and dedication, and playing basketball could showcase teamwork skills.

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Administrative Office Assistant Resume Samples

Administrative Office Assistant role may differ from company to company, yet there are some typical responsibilities that are listed in the Administrative Office Assistant Resume sample as providing administrative support and assistance, answering and screening calls, receiving and directing visitors, handling requests, preparing and modifying documents, scheduling and coordinating meetings, preparing written responses on behalf of company, maintaining electronic hard copy, retrieving documents and preparing agendas.

A truly effective Administrative Office Assistant must have a high level of stress tolerance, self-regulating, Adaptability, possess reliability, consistency, and ability to learn and solve issues well and possess perfect administrative skills. To become an administrative office assistant at entry level an individual must possess at least a High School Degree or GED, however having a vocational program certificate will be a plus.

Administrative Office Assistant Resume example

Administrative Office Assistant II Resume

Summary : Dependable detail oriented Administrative Office Assistant seeking a position to better utilize my office management and accounting skills.

Skills : Administrative Support, Data Entry, MS Office, Multi-line, PeopleSoft

Administrative Office Assistant II Resume Example

Description :

Administrative Office Assistant Resume

Summary : I am a successful Administrative Office Assistant and Office Manager. I have ten plus years experience in operations and office management. I manage scheduling for all personnel of the company, maintain office maintenance and supplies, and all documents in and out of the office. I control inventory, and money that is paid by clients and to clients through the company.

Skills : Excellent Organizational, Communication and Customer Service, Attentive To Detail, Able To Quickly and Effectively Prioritize to meet deadlines

Administrative Office Assistant Resume Template

Summary : Self-motivated, Career-minded And Result-driven Individual With Fifteen Years Of Challenging Experience In Office Management, Administration, Data Entry, Accounts Payable & And Customer Service. Strong Work-Ethics, Team-Spirited Attitude That Promotes Confidence And Builds Cohesiveness While Establishing a Good Rapport with People of diverse background.

Skills : Customer Service, Administrative, Management, Accounts Receivables, Invoicing, Scheduling, Front Office. Organization, Experienced In Excel, Outlook, Quickbooks

Administrative Office Assistant II Resume Example

Administrative Office Assistant III Resume

Summary : Enthusiastic and well-organized Administrative Assistant with solid background in data entry, customer service, schedule management. Highly enthusiastic customer service professional with years client interface experienced.

Skills : Correspondence, Customer Service, Data-Entry, Microsoft Word, Receptionist

Administrative Office Assistant III Resume Format

Summary : To obtain a Administrative Assistant position that allows me to utilize my general office skills and experience in customer service. Twenty-five Years Of Administrative, Financial, Supervisory, and Housing Counseling Experience, Including Support Staff Supervision, Training, Policy & procedure Development, Budget Development, Payroll, and New Employee Orientation. Development Of Departmental Management Plans and Outline of Service Plans.

Skills : Customer Service, Strategic Planning, Project Management, Public Relations, Event Coordination, Payroll, Benefits, Manage Confidential Accounts, Fundraising, Administrative Records/Files, Payable/Receivable

Administrative Office Assistant II Resume Model

Administrative/Office Assistant Resume

Summary : Provide support to management by handling all routine and administrative work such as coordinating office services, preparing budgets and cash flow statements, maintaining records, tracing information and organizing special projects. Communicate with other departments and retrieve information through established networks.

Skills : Customer Service, Inventory, Public Relations, Receptionist, Retail Sales.

Administrative/Office Assistant Resume Model

Summary : Seeking a position in the Business Industry that will provide me with the opportunity to develop strong professional skills and make a positive contribution.

Skills : Customer Service, Medical Terminology, Microsoft Office Suite, Case Management, Insurance Verification, Training & Development, Medicaid, Accounts Receivable, Administrative Assistant

Administrative Office Assistant II Resume Template

Administrative & Office Assistant III Resume

Summary : Administrative professional possessing over 10 years of, customer service, clerical, administrative office support with transferable skills in these categories: purchasing, sales, accounting, training new hires, warehouse and inventory management, shipping and receiving, auditing, sales, HR payroll, Purchasing, Expense Reports, cashier, cash and check processing management, data entry, mail dandling, & bookkeeping. Excellent in numerous duties in a fast past and demanding environment.

Skills : Advanced in Microsoft Office Suite- Excel, Word, Outlook, Access, and PowerPoint. Team Player, team leader, people person, and work great with others. Detailed oriented & execute all tasks 100% accurately.

Administrative & Office Assistant III Resume Sample

Headline : Seeking a challenging position as an Administrative Assistant/Secretary, which will allow me to further utilize my existing skills and enable me to acquire new abilities.

Skills : Microsoft Office Suite, Excel, Word Processing, Data Entry, Purchasing, Collections, Inventory Management, Training, Scheduling, Budgeting, Customer Service, Call Center, Case Management, Phone, Electronic Health Records

Administrative Office Assistant III Resume Format

Objective : Administrative Office Assistant offering excellent computer skills who meets deadlines and works with a high level of multicultural awareness and adaptability as well as mulit-tasking, outstanding telephone, scheduling and documentation skills.

Skills : 70 WPM typing speed, Professional phone etiquette, Bilingual (read, write and speak), Excellent communication skills, Database management, Customer service-oriented, Flexible, Works well under pressure, Advanced clerical knowledge, Appointment setting, Critical Thinker Microsoft Excel Certified.

Administrative Office Assistant II Resume Format

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