How-To Geek

How to fix a "dns server is not responding" error on windows.

Get around your PC's DNS problems with these methods.

Quick Links

Why do you get a "dns server not responding" error, fixes for a dns server not responding error on windows, key takeaways.

To resolve DNS issues on Windows, try opening your site in a different web browser, restarting your router, disabling your VPN, or running the "Internet Connections" troubleshooter. Other options include deleting your DNS cache, trying another device on the same network or another DNS server, updating your network adapter drivers, turning off your antivirus or IPv6, deactivating other network adapters, and booting your PC in safe mode.

DNS servers' unavailability causes your Windows PC to display a "DNS Server Is Not Responding" error. Various items can cause your DNS servers not to work. Luckily, it's easy to fix many of those items and resolve your problem. Here's how to do just that.

A "DNS server not responding" error appears when the server your device uses to resolve domain names is down or otherwise can't be reached. If that's confusing, let's review the function of a DNS server.

When you type in a domain name in your PC's web browser, your web browser asks your DNS server to translate your domain name to an IP address . Your browser then uses this IP address to locate your site on the internet and let you access its contents.

Related: What Is DNS, and Should I Use Another DNS Server?

When your DNS server is down or is experiencing an issue, your web browser can't retrieve your site's IP address , resulting in an error message. Many problems can cause your DNS servers to go down, and other issues could simply prevent your PC from connecting to your specific DNS servers.

Some of those potential problems are a malfunctioning router, a faulty web browser, an incompatible VPN app, a corrupt DNS cache, and more.

Related: How Do IP Addresses Work?

To resolve your Windows DNS error and access your sites, use the methods below that fix the underlying items causing the problem. Once you've resolved the issues, your DNS error will be gone, and the sites you're trying to reach will open just as they should.

Use a Different Web Browser

When you encounter a DNS issue in a web browser, the first thing to do is try accessing your site in another web browser . This helps you find out if your issue is device-specific or browser-specific.

To do that, launch a different web browser on your PC and try to access your site. If your site loads in this browser, your previous browser likely had issues. In this case, apply some fixes like clearing your previous browser's cache ( Chrome , Firefox , Edge ), turning off your browser's extensions ( Chrome , Firefox , Edge ), and resetting your web browser ( Chrome , Firefox , Edge ).

If you get the same error in your other browser, read on to discover more fixes.

Related: Why You Should Use Multiple Web Browsers

Reboot Your Router

Your router may be acting up, causing your PC not to reach your DNS servers. In this case, give your router a reboot to possibly fix your issue .

You can restart most routers by pressing the Power button on them. If yours hasn't got a Power button, unplug it from the power socket to turn the router off and (after at least 10 seconds) back on. Then, launch your web browser and try to access your site.

Related: Why Rebooting Your Router Fixes So Many Problems (and Why You Have to Wait 10 Seconds)

Turn Off Your VPN

Your VPN app transmits your data via a third-party server, letting you bypass your ISP's restrictions. Sometimes, this mechanism causes issues with your DNS servers, leading to errors like the one you're experiencing.

To verify that, turn off your VPN service and see if your site loads. If it does, reach out to your VPN provider to seek a permanent solution.

Use the Internet Connections Troubleshooter

Windows has many troubleshooters to help you fix issues with your PC's various components. When you have trouble connecting to the internet , use your PC's Internet Connections troubleshooter to find and fix all the faults with your connection.

To run the troubleshooter on Windows 11, navigate to Settings > System > Troubleshoot > Other Troubleshooters. On the open page, next to "Internet Connections," click "Run."

Select

If you're on Windows 10, head into Settings > Update & Security > Troubleshoot > Additional Troubleshooters. Click "Internet Connections" and choose "Run the Troubleshooter."

Click

Follow the troubleshooter's instructions to detect and resolve your DNS issues.

Related: Internet Connection Not Working? 10 Troubleshooting Tips

Flush Your DNS Cache

Windows caches your DNS queries to help you quickly translate domain names to IP addresses. It's possible this cache has become corrupted, causing issues with your web browsers.

In this case, clear your bad DNS cache , and your issue will be resolved. Note that you don't lose any personal data when you do this.

To start, open the "Start" menu, find "Command Prompt", and launch the utility. In the Command Prompt window, type the following command and press Enter:

ipconfig /flushdns

Clear Windows' DNS cache.

Windows will clear your current DNS cache, and you're all set.

Use Another Device on the Same Network

To ensure your router configuration isn't the cause of the issue, use another device on your network and see if you can access your site on it. You can use any of your devices to do this, including iPhone, Android, Windows, Mac, Linux, Chromebook, or any other machines.

Related: How to See Your Wi-Fi Password on Windows 11

If your site fails to load on your other device and you get the same DNS error, your router likely has an issue. In this case, speak to your internet service provider (ISP) for help. Another thing you can do is  reset your router to the default settings , but you'll need your ISP's configuration to re-configure your router and make it work with your current internet company.

In case your site opens just fine on your other device, your Windows PC has a problem. In this case, read on to learn more fixes.

Change Your PC's DNS Servers

If your DNS servers are down or are experiencing technical glitches, that may be why you can't access sites on your PC. In this case, change the current DNS servers on your PC to fix your issue.

We've already written guides on how to change your DNS servers on Windows 11 and Windows 10 , so check them out to learn how to perform the procedure.

Update Your Network Adapter Drivers

Your network adapter drivers tell your physical adapter how to communicate with your PC. If these drivers are outdated or corrupted, that may be why Windows displays a DNS error message.

In this case, resolve your issue by updating your drivers . Do this by first right-clicking the "Start" menu and choosing "Device Manager."

Then, expand "Network Adapters," right-click your adapter, and choose "Update Driver."

Select

Select "Search Automatically for Drivers" and download and install the available drivers.

Choose

Restart your PC, and try to access your site.

Related: How to Update Drivers on Windows 11

Temporarily Disable Your Antivirus

Your PC's antivirus program may be interfering with your browsing sessions, causing your browsers to display a DNS error message. Usually, this happens when your antivirus detects a potential threat in your browsers.

If you trust your site and your DNS servers, temporarily turn off your antivirus protection to see if you can then load your site. Check out our guide on how to turn off Microsoft Defender Antivirus to learn how to do that.

Make sure to turn real-time protection back on when you've checked your site.

Turn Off IPv6 on Your PC

IPv6 is the latest Internet Protocol version, which aims to fix many IP-related issues on your devices. Sometimes, when this protocol version is enabled, you can get errors like a DNS server not responding.

To fix that, disable IPv6 on your PC, and your issue will be resolved.

To turn off IPv6, head into Control Panel > Network and Internet > Network and Sharing Center > Change Adapter Settings. Right-click your adapter and choose "Properties." Disable "Internet Protocol Version 6 (TCP/IPv6)" and click "OK."

Turn off IPv6 on Windows.

And that's it.

Related: Are You Using IPv6 Yet? Should You Even Care?

Disable Other Network Connections

Your computer might have other network connections, causing an issue with your DNS queries. If you don't use those other adapters, it's a good idea to turn them off to potentially resolve your problem.

To do that, navigate to Control Panel > Network and Internet > Network and Sharing Center. Find an unused adapter, right-click it, and choose "Disable."

Select

Repeat the above step for each unused adapter to disable it on your PC.

Reboot Your PC in Safe Mode

With Windows' safe mode, you can turn on your computer by only loading the essential files. This helps you find out if a third-party app installed on your PC is causing the problem. And if that's the case, you can remove that app from your PC.

Check out our guide on how to use Windows' safe mode . When in safe mode, if your web browser can open your site without the DNS error message, your third-party apps are likely the culprit.

You can start fixing the issue by removing your recently installed apps . Feel free to uninstall any app that you think might be the cause of the issue.

And that's how you resolve a "DNS Server Is Not Responding" error on a Windows 11 or Windows 10 PC. Enjoy browsing your favorite sites!

Related: How to Fix "This Site Can't Be Reached" ERR_ADDRESS_UNREACHABLE in Chrome

  • PRO Courses Guides New Tech Help Pro Expert Videos About wikiHow Pro Upgrade Sign In
  • EDIT Edit this Article
  • EXPLORE Tech Help Pro About Us Random Article Quizzes Request a New Article Community Dashboard This Or That Game Popular Categories Arts and Entertainment Artwork Books Movies Computers and Electronics Computers Phone Skills Technology Hacks Health Men's Health Mental Health Women's Health Relationships Dating Love Relationship Issues Hobbies and Crafts Crafts Drawing Games Education & Communication Communication Skills Personal Development Studying Personal Care and Style Fashion Hair Care Personal Hygiene Youth Personal Care School Stuff Dating All Categories Arts and Entertainment Finance and Business Home and Garden Relationship Quizzes Cars & Other Vehicles Food and Entertaining Personal Care and Style Sports and Fitness Computers and Electronics Health Pets and Animals Travel Education & Communication Hobbies and Crafts Philosophy and Religion Work World Family Life Holidays and Traditions Relationships Youth
  • Browse Articles
  • Learn Something New
  • Quizzes Hot
  • This Or That Game New
  • Train Your Brain
  • Explore More
  • Support wikiHow
  • About wikiHow
  • Log in / Sign up

How to Fix DNS Server Not Responding Problem

Last Updated: June 6, 2022 Tested

This article was co-authored by Luigi Oppido and by wikiHow staff writer, Jack Lloyd . Luigi Oppido is the Owner and Operator of Pleasure Point Computers in Santa Cruz, California. Luigi has over 25 years of experience in general computer repair, data recovery, virus removal, and upgrades. He is also the host of the Computer Man Show! broadcasted on KSQD covering central California for over two years. The wikiHow Tech Team also followed the article's instructions and verified that they work. This article has been viewed 5,587,147 times.

Are you getting DNS errors when you try to browse the web? If your web browser can't translate hostnames into IP addresses , you'll encounter a DNS error and won't be able to connect to websites—frustrating, right? But we're here to help! This wikiHow article will help you troubleshoot your connection, flush the DNS cache, reset your router, and perform other tasks that will help you get back to web browsing in no time.

Troubleshooting

Step 1 Try connecting with a different device.

  • Not being able to connect with the second device doesn't necessarily mean that the router is the problem.

Tip: If you're having trouble with a specific website, try accessing it using mobile data. If you still can't access the site, the issue is on the site's end.

Step 2 Try a different browser.

  • If the issues are resolved, uninstalling and then reinstalling your old browser will likely fix the problem.

Step 3 Power cycle your modem and router.

  • Unplug your modem's power cable as well as your router's power cable.
  • Allow both your modem and your router to sit for at least 30 seconds.
  • Reconnect your modem and wait for it to come back online.
  • Reconnect your router to your modem and wait for it to come back online.

Step 4 Connect your computer...

  • If you can connect to a web page while using Ethernet, the problem may stem from your router. You'll most likely need to reset it .
  • If you can't connect to a web page while connected via Ethernet, your DNS settings may be the problem.

Flushing the DNS Cache

Step 1 Open Start icon....

  • If you're still experiencing connection issues, proceed to the next method.

Step 1 Open Spotlight icon....

  • You can also press ⌘ Command + Space to open Spotlight.

Step 2 Type terminal into Spotlight.

sudo killall -HUP mDNSResponder

  • You may have to enter your administrator password first.

Step 5 Restart your web browser.

Disabling Extra Connections

Step 1 Open your computer's...

  • The most common cause for DNS issues is the existence of "Microsoft Virtual WiFi Miniport Adapter". [1] X Research source

Step 3 Select an extra connection.

  • On Windows, each icon on the page represents a connection.
  • On Mac, the connections are on the left side of the window.

Step 4 Remove the connection.

  • Windows - Click Disable this network device at the top of the window.
  • Mac - Click the minus sign ( - ) at the bottom of the network window.

Step 5 Try visiting a webpage.

Editing the DNS Server

Step 1 Click your current connection's name.

  • If you don't see this window, click the Networking tab at the top of Wi-Fi Properties.

Luigi Oppido

Luigi Oppido

Our Expert Agrees: If you restart your router and modem and you still don't have internet, go into the adapter settings for your device in your Control Panel or System Preferences, and double-click on your IPV4 settings. In that window, double-click on the TCP-IP settings and make sure everything is set to automatic. If it is and you're still not online, contact your ISP.

Step 4 Click Properties.

  • OpenDNS - Enter 208.67.222.222 .
  • Google - Enter 8.8.8.8 .

Step 7 Enter an alternate DNS address.

  • OpenDNS - Enter 208.67.220.220 .
  • Google - Enter 8.8.4.4 .

Step 8 Click OK.

  • If your computer can connect, consider calling your Internet Service Provider to notify them about the DNS issues.
  • If you still can't connect, proceed to the next method.

Step 1 Open the Apple menu icon.

  • Google - 8.8.8.8 or 8.8.4.4 .
  • OpenDNS - 208.67.222.222 or 208.67.220.220

Step 9 Click the Hardware tab.

Resetting the Router

Step 1 Find your router's "Reset" button.

  • You'll usually need a needle, a paperclip, or a similarly thin item to press the "Reset" button.
  • Resetting your router will also disconnect every device you have connected to the router.

Step 2 Press and hold the

  • If resetting the router does indeed resolve the DNS issues, consider picking up a newer router if yours is more than a couple of years old.

Community Q&A

Community Answer

  • Resetting your router periodically is a good way to prevent DNS issues from happening. Thanks Helpful 0 Not Helpful 0

how to resolve dns server is not responding

  • After resetting your DNS cache, your computer will load websites a little bit slower the first time you visit them. This is because your computer is establishing and verifying a new DNS address for the site. Thanks Helpful 7 Not Helpful 6

You Might Also Like

Get the URL for Pictures

  • ↑ http://www.sevenforums.com/network-sharing/245874-dns-server-not-responding.html

About This Article

Luigi Oppido

To fix a DNS server not responding problem, try reaching the site with another device like a phone, since if this works you’ll know that the issue is with your other device. Alternatively, try to visit the site using a different web browser, such as Firefox or Chrome. If this works, try uninstalling and reinstalling your original browser to solve the problem. You could also try power cycling your modem and router by disconnecting them and letting them sit for at least 30 seconds. Then, reconnect them to the power supply, wait for them to reload, and try the website again. As another option, try connecting your device to the router with an Ethernet cable, since if you can access the site via the Ethernet it shows you have a problem with your wireless router. If this is the case, reset your router to resolve the issue. For tips on how to flush the DNS cache, read on! Did this summary help you? Yes No

  • Send fan mail to authors

Reader Success Stories

Enny

Apr 30, 2017

Is this article up to date?

how to resolve dns server is not responding

Apr 15, 2017

Scott O.

Sep 10, 2018

Noel Meaney

Noel Meaney

Jan 31, 2017

Anonymous

Dec 9, 2016

Am I a Narcissist or an Empath Quiz

Featured Articles

Make Blueberry Pancakes

Trending Articles

How to Take the Perfect Thirst Trap

Watch Articles

Wrap a Round Gift

  • Computers and Electronics
  • Terms of Use
  • Privacy Policy
  • Do Not Sell or Share My Info
  • Not Selling Info

wikiHow Tech Help:

Tech troubles got you down? We've got the tips you need

  • iPhone 15 Plus vs. Pro Max
  • 3 Key Tech Trends to Watch in 2024

How to Fix DNS Server Not Responding Errors

Internet connection won't work? Take a deep breath; we've got the answers

  • Massachusetts Institute of Technology
  • University of Illinois

how to resolve dns server is not responding

  • Western Governors University

In This Article

Jump to a Section

  • Why You Can't Connect to a DNS Server
  • Step-by-Step: Run Network Troubleshooter in Windows 10
  • Step-by-Step: Run Network Troubleshooter in Windows 7 or 8
  • Fix DNS Server Not Responding Problems
  • Resolve TCP/IP and DHCP Failures
  • Handle DNS Provider Problems
  • Avoid Internet Blockages From Antivirus Programs

Recover or Replace a Malfunctioning Router or Modem

When you connect a device to your home network or a Wi-Fi hotspot with internet access, the internet connection may fail to work for a variety of reasons.

Instructions in this article apply to Windows 10, Windows 8, and Windows 7.

Reasons Why You Cannot Connect to a DNS Server

One class of failures are related to Domain Name System — the distributed name resolution service used by internet providers around the world. Windows 7, Windows 8.1 and Windows 10 computers may report the following error messages in the Troubleshooting Problems found window:​

The device will not be able to reach the internet when these failure conditions occur. These DNS server errors may appear for any of several different reasons. Step-by-step network troubleshooting steps can be used to diagnose and repair the problem as described below.

How to Run Windows Network Troubleshooter in Windows 10

On Microsoft Windows PCs, Windows Network Diagnostics can be run to help diagnose internet connection problems. If you're not sure whether or not your computer is reporting DNS Server Not Responding errors, follow these steps:

Select Start and then choose Settings .

Select Network & Internet . The Network Status window will open.

Select Network Troubleshooter under Change Your Network Settings. Windows Network Diagnostics will open.

Follow the steps to begin and wait for the troubleshooting tests to complete. The wizard will offer customized diagnostic assessments based on the errors it thinks it finds, so each pass-through will differ for different people. Look in the Problems found section of the window for the error message to better identify potential root causes.

How to Run Windows Network Troubleshooter in Windows 7 or 8

Open the  Control Panel.

Open the Network and Sharing Center .

Click the Troubleshoot problems under Change your Networking Settings.

Click ​Internet Connections . A new Internet Connections window appears.

Click Next .

Click Run the Troubleshooter.

Click Troubleshoot my connection to the Internet .

Wait for the troubleshooting tests to complete and look in the Problems found section of the window for the error message.

You should be done!

How to Fix DNS Server Not Responding Problems

To properly fix these internet connection failures requires first isolating the problem down to its root cause. The sections below each cover common causes of these failures:

Misbehaving internet provider

Malfunctioning TCP/IP or DHCP services

Overly aggressive antivirus software

Malfunctioning router or modem

If not confident that your internet connection issues are truly related to DNS, try general connection troubleshooting techniques first .

Resolving TCP/IP and DHCP Failures

It’s possible for the TCP/IP software inside a client device’s operating system to malfunction and set its DNS server addresses incorrectly. Rebooting a Windows computer often clears these temporary glitches. A more elegant solution involves running TCP/IP utility programs that perform the standard procedure to release and renew the Windows IP address settings .

Similarly, most TCP/IP networks use the Dynamic Host Configuration Protocol service to assign IP addresses to clients. DHCP assigns not only the device's private IP address but also primary and secondary DNS server addresses. If DHCP is malfunctioning, a PC reboot is likely required to recover it.

Check to ensure both your device and the network router both have DHCP enabled. If either end of the connection is not using DHCP, internet connection errors normally result. 

Handling DNS Provider Problems

Many people configure their home networks to automatically obtain DNS server addresses from their internet provider. When the provider's servers or network suffer an outage or are heavily loaded with traffic, their DNS services can suddenly stop working. Customers must wait until the provider fixes those problems before they can use the provider's DNS.

As an alternative to the private DNS servers supported by each provider, several providers, most notably Google and OpenDNS, offer free public DNS servers . A router administrator can switch their network's DNS setup over from a private to a public DNS configuration by manually entering the public DNS IP addresses into the router configuration settings.

DNS settings can also be applied on the Windows device itself through the Network and Sharing Center. However, this approach usually will not work as a permanent solution because devices normally obtain and override their local settings with those from the router through DHCP.

Avoiding Internet Blockages from Antivirus Programs

Antivirus programs that people install on their Windows PCs are designed to keep intruders out, but they also block internet access if they detect a misbehaving device. 

Most antivirus programs work using special database files that the software vendors automatically update on a regular basis. PC users often don't realize when these install updates happen as they are triggered in the background and designed to not interrupt normal work.

Unfortunately, sometimes mistakes are made with these data updates that cause the antivirus program to believe a computer is infected when really it is a false alarm ( false positive test). These false positives can trigger Windows to suddenly start reporting DNS Server Not Responding errors.

To verify whether this is the cause for your device, temporarily disable the antivirus program and re-run the Windows Network Diagnostics. Then consult the antivirus vendor for either a new update or technical support. Although disabling antivirus does not work as a permanent solution, doing so to temporarily to troubleshoot the problem is normally (not always) safe.

A misbehaving broadband router or broadband modem can trigger these DNS error messages on home network devices. Restarting the router and modem will resolve intermittent router glitches, at least temporarily. 

Routers and modems must eventually be replaced if they continue to exhibit failures. However, it is unlikely for either to fail in such a way that would cause DNS errors to be regularly generated. Failed routers and modems normally cannot power on at all or else generate errors related to the underlying network connection itself. If you connect to the router using a wired Ethernet port , try moving the Ethernet cable to use a different port instead.

Get the Latest Tech News Delivered Every Day

  • DNS Servers: What Are They and Why Are They Used?
  • How to Fix the PS4 'Cannot Connect to the Wi-Fi Network' Error
  • The Best Free and Public DNS Servers (2024)
  • How to Change DNS Server Settings on Home Computer Networks
  • How to Change DNS Servers in Windows
  • How to Fix the PS5 'Cannot Connect to the Wi-Fi Network' Error
  • DHCP Error: What It Is and How to Fix It
  • What Is an IP Address?
  • How to Make the PS4 Download Faster
  • Troubleshooting Xbox One Network Failures
  • How to Perform a Netsh Winsock Reset
  • How to Resolve Limited or No Connectivity Errors in Windows
  • How to Fix It When There's No Internet Connection
  • How to Change DNS Servers on Most Popular Routers
  • How to Fix It When You Can't Connect to Steam
  • How to Fix Connection Failed With Error 651

DNS Server Not Responding – How to Fix the Error in Windows 10

I think it's safe to say that the vast majority of professionals depend on the internet these days.

So being denied access to the internet when you are trying to mine nuggets of valuable information from your go-to web sites can be quite an ordeal. Especially when you are under pressure to complete a piece of urgently required work.

One particularly unwelcome cause of being denied access to the internet is the “DNS Server Not Responding” error. It’s like that old fable where a troll sits under a bridge and says “You shall not pass!”, or something about gobbling up those that wish to cross the bridge.

I’m happy to tell you that you should be able to defeat the troll and cross the bridge to internet access joy by following the simple trouble shooting steps discussed in this article.

What is the "DNS Server Not Responding" Error?

The “DNS Server Not Responding” error is a fairly common issue and is generally easy to fix. There are many reasons why this issue may occur. But fundamentally it is caused because the DNS server that is contacted during the processes of loading a web page is unable to find the site that contains the web page that you have requested.

This article explores what may have triggered this issue to occur and how you may go about fixing the issue.

Firstly, I think it is a good idea to gain at least a basic understanding of the “DNS Server Not Responding” error. To do this, let’s first understand DNS.

DNS stands for Domain Name System. A simple explanation of DNS is that it is a decentralised storage of human readable internet addresses, like the ones with which you will almost certainly be familiar (for example www.amazon.com or www.netlix.com).

The DNS maps these human readable URLs to their appropriate IP (Internet Protocol) addresses.

IP addresses are much less human readable, but are essential for the inner workings of the internet. IP addresses uniquely identify computers on the internet. The IP address associated with the URL, www.netflix.com, might for example, look like this, 69.53.224.255.

It is clearly easier for you to remember “ www.netflix.com ", rather than a string of numbers delimited by full stops, when you wish to access your favourite content on Netflix. So the DNS facilitates this for you, so that you don’t have to remember or manually lookup unfriendly strings of numeric data every time you wish to access a web site.

The common analogy to explain DSN is a telephone directory. Basically, as you would look up a telephone number using the name of the person you wish to call in a telephone directory, a similar look up is performed when you type in the URL (like www.amazon.com) of the web site you wish to view within your browser.

Thankfully you don’t have to manually look up the corresponding IP address for www.amazon.com, as this is performed behind the scenes for you automatically.

So the appropriate IP address is retrieved automatically every time you type in a URL into your browser. This IP address is then used to contact the appropriate server that hosts the relevant web site associated with the URL you have entered into your browser.

When the “DNS Server Not Responding” error occurs, this means that the decentralised naming systems responsible for automatically looking up the appropriate IP address based on the relevant hostname that you entered into you browser fails to respond.

There are many reasons why this error occurs, but fortunately there are also many solutions available to you to fix the issue.

An easy solution may be to simply change the web browser you are using or even simpler still, simply restart your computer. Yup, simply turning it off and then turning it on again could fix the issue.

However, if you are not so lucky and the problem still persists, don’t despair – there are many steps that you can take to find out the cause of the issue and subsequently fix it.

In this article you will learn a number of possible solutions to the “DNS Server Not Responding” error.

How to Fix "DNS Serger Not Responding"

Below, I've listed out the ways that you can try using to fix the “DNS Server Not Responding” error. The subsequent sections of this article provide details on each of these methods:

Use a Different Web Browser

  • Try Accessing a Web Site with a Different Device
  • Restart your Router

Investigate Possible Network Issues

  • Manually Set your DNS Server

Clear the DNS Cache

Disable internet protocol version 6.

  • Temporarily Deactivate your Firewall and Disable your Antivirus Software
  • Reset your DNS Settings

Update the Network Adapter Driver

  • Disable all Network Connections Except the Connection you are Using to Access the Internet

Restart your Computer in Safe Mode

A potential solution to the “DNS Server not Responding” issue that's really simple is to try accessing the relevant website using a different browser.

If, for example, you are using Microsoft Edge or Mozilla Firefox as your browser at the time that the issue occurs, try using a different browser like Google Chrome to access the relevant website.

If using a different browser solves the problem, then make the browser that works your default browser. But if the issue still persists, then we at least know that the browser you have been using is not the source of the issue and our investigation into finding a solution to the DNS Server not Responding” issue must continue…

Try Accessing a Website With a Different Device

Try to use a different device connected to your home network to access the website you were trying to access when you received the error.

For example, use Wi-Fi from your mobile phone to access the relevant web site. If the issue persists, you know that the issue isn’t just with your primary device and the problem may have something to do with your router.

Restart Your Router

The “DNS Server not Responding” issue may occur simply due to data traffic. It may be that simply restarting your router can fix this issue.

You can restart your router by pressing the power button on your router. You can then unplug your router's power cable. Wait for about 30 seconds then plug your router into the power outlet again and press the power button to restart it.

Running network diagnostics may point to network issues as the root cause of the issue.

Running Network Diagnostic is very simple on a Windows 10 OS. You can do this by following these steps:

  • Open Control Panel. One way to do this is press the Windows Key + R to activate the “Run” box, then type “control” in the text box presented in the “Run” box and hit the enter key.

image-443

  • Select the Network and Internet option presented within the Control Panel window.
  • Click the Network and Sharing Center option from within the “Network and Internet” window.
  • Click the Troubleshoot problems option presented under the "Change your network settings” heading within the “Network and Sharing Center” window.
  • Click Additional troubleshooters -> Internet Connections -> Run the troubleshooter

image-457

The next step is to wait for the troubleshooter task to finish. If you are presented with any error messages, simply follow the steps on how to fix the relevant network issue.

Manually Set Your DNS Server

The source of your issue may be that your DNS server is down. In this case you’ll be pleased to know that you are able to manually change your DNS server.

You can change your DNS server to, for example, Googles Public DNS or CloudFlare’s public DNS. To change your DNS server, follow these steps:

  • Invoke your Control Panel. One way to invoke your Control Panel is to activate your Start Menu and search for the Control Panel.
  • In the Control Panel window click the Network and Internet option.
  • In the Network and Internet window, click the Network and Sharing Center option.
  • On the   Network and Sharing Center window click on your active connection. For example, click the “ethernet” option if this is the connection currently being used or click the “Wi-Fi” option if it is clear that this is your active connection.
  • In the dialog box that is presented to you, click the “Properties” button.
  • In the dialog presented to you, you’ll see a list is presented under the “The connection uses the following items” heading.
  • In this list, select the list item labelled “Internet protocol version 4 (TCP/IPv4)” then click the “Properties” button.

image-445

  • You will be presented with another dialog box where you’ll see two fields. One will be labelled “Preferred DNS Server”, and the other which is directly under this field will be labelled “Alternate DNS Server”.
  • First click the Use the following DNS server addresses radio button.
  • To use Googles Public DNS server, enter 8.8.8.8 in the field labelled “Preferred DNS Server” and enter 8.8.4.4 into the field labelled “Alternate DNS Server”.

image-446

  • You are also able to use CloudFlare’s DNS server for the same purpose. CloudFlare’s DNS address is simply 1.1.1.1
  • Once you have entered your desired DNS server settings, ensure that the “Validate settings upon exit” checkbox is checked.
  • Click the “OK” button to save your new DNS server settings.
  • Restart your computer.

You are able to flush the DNS cache which may resolve the “DNS Server not Responding” issue. This action will clear IP addresses and other DNS related data from  your cache.

You can clear the DNS cache by running a command using your command prompt.

One way to invoke the command prompt is to press Window Key + R to invoke the “Run” box. Type “cmd” within the “Run” box and press shift+ctrl+enter to run the command prompt as an administrator.

image-458

At the command prompt, type in the following command: “ipconfig /flushdns” and them press the enter key. If the command has executed successfully, you'll see the appropriate message in the command window.

At the time of writing this article, Internet Protocol Version 6 is the latest version of the internet protocol. Disabling the Internet Protocol Version 6 will not have detrimental effects on your computer’s operations, but it's been known to fix the “DNS Server not Responding” issue.

To disable the Internet Protocol version 6 on a Windows 10 operating system, just follow these steps:

  • Go to Control Panel -> Network and Internet -> Network and Sharing Center
  • Click on the relevant connection, for example “Wi-Fi”
  • Click the “Properties” button on the dialog that is presented to you.
  • In the list presented under the “This connection uses the following items” heading, uncheck the item labelled “Internet Protocol Version 6 (TCP/IPv6)”.

image-448

  • Press the “OK button”

Temporarily Deactivate your Firewall and Disable Antivirus

If your firewall is Defender, you can follow these steps to disable it:

  • To open control panel, press Windows Key + R to activate the “Run” box, then type “control” in the text box presented in the “Run” box and hit the enter key.
  • In the top right hand text box, type in “win”

image-459

  • An option labelled "Windows Defender Firewall” should appear in the search results. Click the “Windows Defender Firewall” option.
  • Click the “Allow an app or feature through Windows Defender Firewall” option.

image-462

  • Click the “Change settings” button.

image-461

  • From the list presented to you within the dialog box that has just been invoked, find the browser that you are using, for example Google Chrome. Then make sure that both the private and public checkboxes next to the relevant item are checked.

image-466

  • Once you've done this, try to access the relevant website using the relevant browser and see if the issue has been fixed.

There is a chance that your firewall was preventing you from accessing external data through your browser.

Note that it is not recommended to leave your operating system unprotected by reliable antivirus software indefinitely. Disabling your antivirus software in this instance is only recommended for testing if the relevant antivirus software is the cause of the “DNS Server not Responding” issue.

To temporarily turn off Microsoft Defender antivirus protection, follow these steps:

  • Select Start and then type in "Windows Security” in order to search for the relevant application.
  • Select Windows Security App from the search results.
  • Go to Virus & Threat Protection .
  • Under Virus & threat protection settings select Manage settings.
  • Switch Real-time protection off.

image-467

Attempt to access the relevant website through the relevant browser to test if the “DNS Server not Responding” issue still occurs.

Reset DNS Settings

To reset your DNS Settings, follow these steps:

  • Run the command prompt as an administrator. To do this activate the “Run” box by pressing Windows key + R .
  • In the run box type “cmd” and press shift + ctrl + enter
  • Type the following commands in the command prompt. After entering each command press the enter key, so that each command is run individually.

ipconfig /registerdns

ipconfig /release

Ipconfig /renew

netsh winsock reset

image-465

Once you have run these commands, close the command prompt and restart your computer.

You can manually update your network adapter driver, but it is much easier to automate this task.

You can automate this through the use of free software like “Driver Easy” (https://www.drivereasy.com/download-free-version/). Simply download the free version of this software.

Make sure that before you run the free version of the Driver Easy software that you create a system restore point. This provides you with insurance, so in the unlikely event that you encounter a nasty surprise that adversely effects your computer, that you are able to return your Windows OS back to the state that it was in before you ran the Driver Easy software and encountered an unexpected issue.

To use the Driver Easy software, follow these steps:

  • Run the software
  • Click the “Scan Now” button
  • Press the “Update” button next to any outdated drivers.

image-455

Disable all Network Connections Except for the Connection that you are Using

Disabling the additional network connections you may have setup on your computer (other than, for example, the Wi-Fi connection that you are using to access the internet) might fix the “DNS Server not Responding” issue.

To disable the relevant network connection, follow these steps:

  • Firstly you must access your Network Connections. To access your Network Connections, press Windows Key + R to invoke the “Run” box
  • In the “Run” box type in “ncpa.cpl” and press enter.
  • Right click the relevant network connection and select “Disable” from the relevant context menu. Repeat this action until all connections except for the Wi-Fi connection you are using are disabled.

image-456

When you start your computer in Safe Mode, this means the Windows operating system loads with a limited set of drivers and files. This can help you diagnose what is causing your “DNS Server not Responding” issue through a process of illumination (as it were).

So to start your PC in Safe Mode, follow these steps:

  • Press the Windows Key + I to open Settings.
  • Select Update & Security -> Recovery
  • Under Advanced startup , select Restart Now
  • Once your PC has startup to the “Choose an option” screen, select Troubleshoot ->   Advanced options -> Startup Settings -> Restart
  • Once your PC has restarted you’ll see a list of options
  • Select 5 or press F5 for Safe Mode with Networking.

Try to access the web site that resulted in you getting the “DNS Server not Responding” issue. If the problem does not occur in safe mode this means that additional software may be the cause of the issue.

You can uninstall any additional software from your PC, one by one, and then test to see if the issue still occurs. If the issue does not occur after uninstalling particular software, this means that it is likely that this software was interfering with your internet access.

The “DNS Server not Responding” issue is relatively common and thankfully it is also relatively easy to fix.

It can be incredibly inconvenient to be denied access to the internet but hopefully the potential solutions outlined in this article will help you to once again have access to your favorite web sites.

Read more posts .

If this article was helpful, share it .

Learn to code for free. freeCodeCamp's open source curriculum has helped more than 40,000 people get jobs as developers. Get started

Try using another web browser or device

Restart your devices, change your dns settings, flush your dns cache, update your network drivers, router, and modem, turn off your vpn and firewall, contact your isp, 8 ways to fix 'dns server not responding' errors on a mac or pc.

  • You can fix a "DNS Server Not Responding" error by resetting your internet connection and computer.
  • If the error keeps appearing, you can also flush your DNS cache and change the DNS settings.
  • DNS errors might also come up if your ISP is having an outage.

DNS servers are like phonebooks – they help your computer find websites and load them properly. This means that if the DNS server stops responding, you won't be able to access any website or app.

Luckily, both Macs and PCs offer a few ways to fix "DNS Server Not Responding" issues. Here are eight ways to do it.

First, we need to figure out what's causing the issue: Is it your web browser, your computer, or your internet connection?

Using the same internet connection, try browsing the web using another browser. In other words, if you're using Google Chrome right now, try Microsoft Edge or Firefox instead. If the internet suddenly starts working, it means there's an issue with your original browser. Try clearing the cache , or uninstalling and reinstalling the app.

If it still doesn't work, try using another device. If the internet works on that device, the issue is coming from your computer. If you still run into internet problems, the issue is your connection.

Alternatively, try connecting to another internet signal on your computer. If the internet starts working, the issue is your connection; if it doesn't work, the issue is your computer.

Get closer to your internet router

It might seem too simple to be true, but a lot of DNS server issues are caused by weak internet signals. If you're too far away from the source of your internet connection – usually the router – your computer will have trouble reaching the DNS server. 

Getting a stronger internet connection, either by moving closer to your internet router or removing obstructions, can solve this. You should also make sure that you're not taking up all your bandwidth by running too many websites or apps at once.

And if it's possible, consider connecting with an ethernet cable instead of Wi-Fi. Ethernet connections are way more stable than wireless ones , meaning you're much less likely to have DNS issues.

Before we delve into the more complicated troubleshooting steps, try restarting all your devices: Your computer, your router, and your modem. You'd be surprised by how many issues this can fix.

You can restart most routers and modems by unplugging them for about ten seconds, then plugging back in.

Once everything is running again, open a web browser and head to a website. There's a good chance that things will work now.

A lot of internet issues can be fixed by changing the DNS settings on your computer. These settings control how your computer interacts with the internet connection, and if they're not set up correctly, it can cause problems.

Specifically, you'll want to make sure that the DNS server is being obtained automatically. Or if it's already automatic and you're having trouble, you'll want to set one manually.

In Windows 10 and 11

1. Open the Control Panel and click Network and Internet , then Network and Sharing Center , and then Change adapter settings .

2. Right-click on your Wi-Fi network and select Properties .

3. In the list that appears, double-click on the Internet Protocol Version 4 (TCP/IPv4) option.

You'll be given a menu that lets you set your DNS server. There are two options that let you obtain the DNS server either automatically or manually. 

4. Click whatever option isn't already selected. If you're switching from automatic to manual, you'll also need to enter two DNS servers.

5. Click OK to save the changes.

See if the internet works now. If it doesn't, go back to the Properties menu and do the same steps for the Internet Protocol Version 6 (TCP/IPv6) option.

1. Open the System Preferences app and select Network .

2. Select the connection that you're trying to fix from the left sidebar, then click Advanced… in the bottom-right corner.

3. Select DNS from the tabs at the top.

4. Select the DNS Servers box and click the plus sign at the bottom, then enter a new DNS server you want to connect with.

5. Click OK to save your changes.

Most people know that every program and app has a cache, a small storage space for data that the app has loaded recently. Your DNS server has a cache too, which it uses to collect IP addresses and DNS records that you've connected with recently.

And just like other caches, letting the DNS cache get too full can cause problems. You can clear the DNS and refresh your IP address through the Command Prompt and Terminal apps.

1. Search your computer for "Command Prompt." When it appears in the results, right-click it and select Run as administrator .

2. In the Command Prompt window, type and submit these five commands in order. Type one of them, press Enter , and then wait a few moments before typing the next.

  • netsh winsock reset
  • netsh int ip reset
  • ipconfig /release
  • ipconfig /renew
  • ipconfig /flushdns

3. Restart your computer.

1. Search your computer for "Terminal" and open the app when it appears.

2. Type and submit the following code, without quotes: "sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder"

3. When prompted, enter your Mac's password. It won't look like you're typing anything, but don't worry, it's just hiding your password.

4. If you don't see any sort of response — Terminal just takes the command and gives you another blank entry line — it means it worked.

Even if you've just bought all your hardware, it's a good idea to check that everything is updated. There's a chance you might be using outdated software, which can lead to bugs.

First, your drivers. These are small pieces of software that tell the computer how to function . If you're using a Mac, all your drivers will update whenever you install a full computer update . But on a Windows PC, you'll likely need to update them separately.

You can do this by opening the Device Manager app, clicking the Network adapters tab, and right-clicking on your main internet driver. You'll likely have two of them, one for Wi-Fi and one for Ethernet (usually called the "Family Controller"). When you're asked how you want to search for drivers, pick the automatic option.

If that doesn't work, check your computer manufacturer's website to see if they offer drivers of their own. These might work better than the ones that come pre-installed.

Finally, you can also try uninstalling the driver and restarting your computer. This will force the driver to restart, which can clear away some issues.

When it comes to your router and modem, every model and brand has a different updating process. But in general, you'll probably need to log into your devices' settings pages using a web browser and update from there. Check the manual or call your ISP for exact steps.

This isn't as common, but if there's something standing between your computer and the open internet — say, a VPN or firewall — you can run into DNS issues.

Every VPN has a different method for turning it off, but look for a Disconnect option in the settings. You can also open the Network settings on your computer and disable all VPNs from there.

In Windows, you can disable the default firewall by searching for Windows Defender Firewall, then selecting Turn Windows Defender Firewall on or off . 

On a Mac, open the System Preferences app and select Security & Privacy . Click Firewall at the top, then select Turn Off Firewall . You might need to click the lock icon in the bottom-left corner first.

If you're using a third-party antivirus program, you might need to disable that app's firewall too.

Finally, you can pick up the phone and call your internet service provider. At the end of the day, they're the ones with total control over your internet service.

If none of these steps have worked, it might mean that your ISP is having an outage. Alternatively, they might have shut off your service due to unpaid bills, or might be throttling your connection because you hit a data cap. If you rent your internet equipment from the ISP, they can even send someone out to troubleshoot in person.

how to resolve dns server is not responding

  • Main content

How to Fix the “DNS Server Not Responding” Error on Windows and Mac

dns server not responding

You can’t visit a website without first accessing a Domain Name Server (DNS) . In the process, you might be met with a message such as “DNS server not responding.” This means that the decentralized naming systems responsible for turning hostnames into IP addresses failed to respond.

There are a variety of reasons these types of DNS errors can occur. Fortunately, most of them have simple resolutions. In fact, fixing the issue could be as easy as restarting your computer or changing web browsers.

In this post, we’ll explain what the “DNS Server Not Responding” message means and some common causes for it. Then we’ll walk you through several solutions for how to fix it, both on Windows and macOS devices.

Let’s get started!

What Does “DNS Server Not Responding” Mean?

A DNS is a naming system that takes alphanumeric domain names (or “hostnames”) and turns them into numeric IP addresses. Essentially, DNS servers act as translators .

When you input a web address into your browser , it is forwarded to a DNS server from your router, where it’s then dissolved and returned as an IP address. However, if the DNS server is unable to properly complete this name resolution process, the end result is usually a message indicating that the DNS server is not responding.

“DNS Server Not Responding” means that your browser was unable to establish a connection to the internet. Typically, DNS errors  are caused by problems on the user end, whether that’s with a network or internet connection, misconfigured DNS settings, or an outdated browser. They can also be attributed to a temporary server outage that renders the DNS unavailable.

Therefore, it’s possible that you might be able to resolve the problem simply by switching browsers. In other cases, you may need to disable connections, change DNS servers, or flush the DNS cache.

How to Fix the “DNS Server Not Responding” Error in Windows and macOS (11 Methods)

Now that you understand what this message means and are familiar with some potential causes, it’s time to get to work resolving it. Let’s take a look at eleven potential ways you can fix “DNS Server Not Responding” on Windows and Mac devices.

1. Switch to a Different Browser

The first step is to troubleshoot the issue by testing your DNS connections. Fixing this problem might be as simple as switching or updating your web browser.

How Do I Switch to a Different Browser?

To do this, try accessing the web from a different browser. For example, if your default browser is Safari or Google Chrome, visit the desired website from Mozilla Firefox or Microsoft Edge instead.

If switching browsers works, you’ll likely need to update your default browser to the latest version or uninstall and reinstall it. However, if you still see the “DNS Server Not Responding” message, you can rule out your browser as the source of the issue.

2. Connect With a Different Device

If your browser is not the problem, maybe your current device is. That is why it might be interesting to connect to a second device and access the site you’re unable to see.

How Do I Connect to a Different Device?

Grab your phone and try to access the site you’re having trouble with using the same network as before.

Still getting the “DNS Server Not Responding” error? Then this might indicate that your router is the issue here.

Not so sure about it? Connect to the site using your mobile data. If it works, you’ll have the answer that the problem is in fact on your end and not on the site’s end.

3. Start Your Computer in Safe Mode

If your operating system is not functioning properly, it can result in the “DNS Server Not Responding” error message. Therefore, you may want to try booting your Windows device in Safe Mode to see whether this resolves this issue.

Doing so will limit the files and resources used for running Windows, and can be an effective way to troubleshoot problems.

How Do I Start My Computer in Safe Mode?

To start your Windows 10 computer in Safe Mode, first select the Windows button , and then hover over the Power icon :

windows power

Next, while you’re holding down the Shift  key, select Restart :

windows restart

In the window that appears, click on Troubleshoot > Advanced . Under Advanced options , select Start-Up Settings , followed by Restart . More options will appear. You can press 4 or 5 to Enable Safe Mode  or Enable Safe Mode with Networking  respectively. Your computer will then restart in Safe Mode.

If you’re using Windows 7 or earlier, you can restart it in Safe Mode by going to Power > Restart . Then, while it’s booting up, hold down the F8 key .

The process is similar on macOS devices.

While the machine is restarting and booting up, hold down the Shift key . Once the Apple logo appears, you can release it. Your device will then start in Safe Mode.

Once your computer is in Safe Mode, try to access the website again. If there doesn’t seem to be a network connection issue, the source of the problem may be a third-party software or installation, such as an antivirus application.

4. Temporarily Disable Your Antivirus Software and Firewall

If switching browsers doesn’t resolve the “DNS Server Not Responding” issue, the next step is to temporarily deactivate your firewall . Antivirus software and firewalls are critical for safeguarding your devices, but they can sometimes cause issues that interfere with network connections.

How Do I Temporarily Disable My Antivirus Software and Firewall?

For Windows users, you can do this by going to your control panel and navigating to Update & Security > Windows Security > Virus & Threat Protection > Manage Settings .

Mac users can find this option by navigating to System Preferences > Security & Privacy > Firewall .

Once your firewall is deactivated, try visiting the website again from your browser. If this resolved the issue, you might consider switching antivirus programs or reconfiguring the settings of your existing application. Either way, remember to reactivate your firewall once you’re done.

5. Disable Secondary Connections

If disabling your antivirus software or firewall didn’t do the trick, another potential solution is to disable any secondary connections available on your device. You want to make sure that only the connection you’re currently using is active.

How Do I Disable Secondary Connections?

To do this in Windows, type “Network connections” into the search box of your desktop taskbar. Next, click on View network connections :

view network connections 1

This will bring you to the Network Connections  page. Any connections you’re not currently using will have a red ( X ) next to them. Right-click on one, and then select Disable :

disable secondary connection

Repeat this for any other connections that are not currently active. When you’re done, restart your browser and try visiting the website again.

If you’re using a macOS, you can do this by clicking on the Apple icon, then navigating to System Preferences > Network . Your connections will be listed on the left side of the window.

macOS network settings

To disconnect or disable one, select it, and then click on the ( – ) sign at the bottom of the window.

6. Disable the Windows Peer-to-Peer Feature

If you’re using Windows, and disabling your firewall or secondary connections hasn’t resolved the “DNS Server Not Responding” error message, there’s one more option you can try: the Peer-to-Peer (P2P) feature. Note: This is something you’ll only find in Windows 10.

This feature helps preserve your device’s download bandwidth. Essentially, it lets you download a Windows update one time, then use your device to spread or share the updated version across other computers included in your local network.

Unfortunately, it can also sometimes interrupt DNS processes. Therefore, it’s worth disabling to see if this resolves the error message you’re currently facing.

How Do I Disable the Windows Peer-to-Peer Feature?

To do so, click on the  Windows icon , followed by the Settings (gear icon)  >  Update & Security :

windows settings update

In the window that opens along the left-hand side, select Delivery Optimization :

windows delivery optimization

Next to the ‘Allow downloads from other PCs’ option, toggle the switch to disable it:

windows p2p feature

When you’re done, restart your computer and try accessing the website again. If this doesn’t work, don’t worry. We still have more solutions to try.

7. Restart Your Router

The next troubleshooting step is to restart your router. Doing so will flush your router’s cache and could be the solution for resolving the “DNS Server Not Responding” message.

How Do I Restart My Router?

Most modems come with a power button that enables you to quickly power them off. After a minute or so, turn your modem back on and wait for it to re-establish a connection. Once it does, check to see whether you’re able to access the internet from your browser.

Note that sometimes simply restarting the router isn’t enough. You may want to reboot it by unplugging it entirely, and then waiting at least 30 seconds before plugging it back in and powering it on again.

8. Install Updated Network Adapter Drivers on Your Computer

Another reason you may be seeing the “DNS Server Not Responding” message is if your current Windows network adapter driver is old or outdated. If this is the case, getting a new adapter driver or updating yours may be the solution you need.

How Do I Install Updated Network Adapter Drivers?

There are a couple of ways to update your network adapter driver. One is to do it manually , which you should only do if you are at least somewhat familiar working with drivers. Alternatively, you can do it using an automated tool such as Driver Easy  or Snappy Driver Installer (SDI) :

snappy driver installer

Either of these solutions will automatically recognize your system and locate the appropriate drivers for you to use with it. We recommend this method because it eliminates the risk of human error, such as downloading or installing the wrong driver on your device.

Once you download SDI  and finish installing the updated drivers, restart your computer. Then try reconnecting to the internet, to determine whether this resolved the issue.

9. Flush Your DNS Cache and Reset Your IP

If you’ve eliminated your browser, antivirus software, and router as the source of the issue, it’s time to turn your attention to your DNS settings. As with the router cache, it may be that your DNS needs to be cleared before it can properly make a connection to the internet, or your IP might need a reset.

How Do I Flush the DNS Cache and Reset My IP?

If you’re using Windows, start by typing “cmd” into the search field along the taskbar, and then selecting the Command Prompt app:

command prompt app

In the window that opens, enter “ipconfig/flushdns” (no quotations), and hit Enter :

windows command prompt

When the process is finished, it will display a message letting you know that the DNS cache was successfully flushed. Repeat this process for the following commands:

If you’re using a Mac device, you can flush your DNS cache by opening the Terminal application (press the Command  + Space  keys, and then type “Terminal” into Spotlight). In the Terminal application window, enter the following:

Press the Enter  key. There won’t be a success message as there is on Windows devices. However, simply running this command will flush the DNS cache. For further guidance, you can refer to our full guide on how to flush your DNS cache  in Windows, Mac, and Chrome.

10. Disable IPv6

IPv6 is the latest Internet Protocol version that helps route traffic between networks and the internet. Unfortunately, it may also be behind the “DNS Server Not Responding” message you’re currently seeing.

Therefore, another potential solution to try is disabling IPv6 on your computer.

How Do I Disable IPv6?

To do this in Windows, open your Network Connections control panel , then right-click on your current connection. In the drop-down menu, select  Properties :

network connection properties 1

Under the Networking  tab of the panel that opens, scroll down until you see Internet Protocol Version 6 (TCP/IPv6):

ipv6 windows

If it’s selected, unselect the box, then click on OK . Refresh your browser and try connecting to the internet again.

To disable IPv6 in macOS, you first need to determine what network interface you’re using. To do this, open the Terminal application , then issue the following command:

If you want to disable IPv6 for a wireless connection, you would use the following command:

For an Ethernet connection, you would use:

Then hit the Enter  key, and refresh your browser to see if the issue is resolved.

11. Change the Default DNS Server on Your Windows Computer

Another solution you can try in order to fix “DNS Server Not Responding” in Windows is to change your default DNS server. To do this in Windows 7, 8, or 10, the first step is to access your network connection properties.

How Do I Change the Default DNS Server?

Start by clicking on the Windows button in the bottom-left corner of the task bar. In the search field, type “Network connections”, and then select View network connections  in the menu that appears:

view network connections

Next, choose the internet adapter you’re currently using (WLAN for wireless network connections or LAN for ethernet cable connections). Right-click on the internet adapter, followed by Properties :

network connection properties

In the window that opens, choose Internet Protocol Version 4 (TCP/IPv4 ), and then click on the Properties  button:

ipv4 properties

To manually assign a different DNS server address, select Use the following DNS server addresses  and input the address of an alternative server:

internet protocol DNS

For example, you can enter Google’s DNS server, which is “8.8.8.8”, under Preferred DNS server . Then you can add “8.8.4.4” under Alternative  DNS server , and hit OK .

If you’re running macOS, you can locate these settings by clicking on the Apple icon followed by System Preferences :

macos system preferences

Next, select the  Network  icon. Choose your current network, and then click on the Advanced  button:

mac network system

Under the DNS  tab, click the (+)  button next to “IPv4 or IPv6 addresses”, and hit Enter :

mac dns server

After you enter the new DNS information, click   on OK  followed by Apply . Restart your web browser, and then visit the website you were trying to access. You should find that the “DNS Server Not Responding” issue is now resolved.

Trying to access a website only to be met with a “DNS Server Not Responding” message can be both frustrating and concerning. While there are a variety of reasons this error may occur, the good news is that most have simple resolutions.

As we discussed in this article, there are 11 potential solutions you can use to fix a “DNS Server Not Responding” message, in both Windows and macOS:

  • Switch to a different browser, and if necessary, update your default browser to the latest version.
  • Connect With a Different Device
  • Start your computer in Safe Mode.
  • Temporarily disable your antivirus software and firewalls.
  • Disable secondary connections.
  • Disable the Windows Peer-to-Peer feature.
  • Restart your router.
  • Install updated network adapter drivers on your computer.
  • Flush your DNS cache and reset your IP.
  • Disable IPv6.
  • Change the default DNS server on your computer.

Suggested reading: How to Fix the DNS_PROBE_FINISHED_BAD_CONFIG Error Code . How to Fix DNS_PROBE_FINISHED_NXDOMAIN Error Code

Related Articles

how to resolve dns server is not responding

How to Fix the DNS_PROBE_FINISHED_BAD_CONFIG Error Code (7 Solutions)

how to resolve dns server is not responding

How to Flush DNS Cache (Windows, Mac, Chrome)

how to resolve dns server is not responding

8 Tips on How to Reduce DNS Lookups and Speed Them Up

How to Fix “DNS Server Not Responding” (11 Ways)

Getting “DNS Server Not Responding” on your browser is a frustrating experience. The error states something is wrong with a DNS server but doesn’t tell much about the issue.

DNS (Domain Name System) is an integral part of the internet, translating domain names into IP server addresses and allowing visitors to reach websites by typing easy-to-remember domains. Without it, you’ll have to remember long, numeric IP addresses to access websites.

Thus, DNS issues are critical for any web-based service, and you must address them with top priority. This guide will explain what “DNS Server Not Responding” means and what usually causes it. You’ll also learn 11 proven ways to fix it in no time.

What is “DNS Server Not Responding”?

Before we tackle the problem head-on, let’s first understand the meaning of the “DNS Server Not Responding” error. DNS, short for Domain Name System , translates human-readable domain names (like www.example.com ) into IP addresses (such as 192.168.0.1 ).

The DNS system stores the information of existing domains and their corresponding IP addresses in a decentralized network of DNS servers. Computers connect to these DNS servers to fetch the IP addresses of domain names in order to connect to websites and other internet services.

It goes without saying that the DNS service is an essential part of the internet, and online services can’t function properly without it. One of the errors related to DNS server issues is “DNS Server Not Responding.”

There are many variants of the message marking the DNS server error, such as “The DNS server is not responding” or “Device or resource (DNS server) is not responding.” It can occur on various devices and applications.

On browsers, you will likely see messages such as “This Site Can’t Be Reached” and error codes like DNS_PROBE_FINISHED_NXDOMAIN . Below is a screenshot from Google Chrome.

DNS Server Not Responding Error in Google Chrome (Screenshot)

In the following sections, we will explore the common causes and provide practical solutions to help you fix the error and restore your internet connection.

What is the cause for the “DNS Server Not Responding” Error?

The “DNS Server Not Responding” error can come from different places. Understanding why it occurs will help you deal effectively with the error. Here are some common causes.

DNS Server Issues

The DNS server itself may be temporarily down due to high traffic or temporary outages. As a result, your device fails to receive a response from the DNS server.

Network Connectivity Problems

Issues with your network connection, such as a weak Wi-Fi signal, faulty Ethernet cable, or misconfigured network settings, can contribute to the DNS Server Not Responding error. These problems can disrupt the communication between your device and the DNS server.

DNS Cache Issues

Your computer keeps a DNS cache that stores IP addresses. This DNS cache reduces the loading time since your computer remembers the IP addresses and doesn’t need to connect to a DNS server. However, if the cache becomes corrupted or outdated, it can lead to conflicts and result in the DNS Server Not Responding error.

Incorrect DNS Server Settings

Misconfigured DNS settings on your device can also cause the DNS server error. Using wrong or outdated DNS server addresses prevents your device from connecting to a functional DNS server and resolving hostnames.

Firewall or Antivirus Software Restrictions

Firewall and antivirus software protect you from various online threats. However, overly strict settings can block your device from communicating with the DNS server. The usual result of that is the DNS Server Not Responding error.

Misconfigured Network Adapters

Network adapters are the hardware that connects computers to ISP (Internet Service Provider) networks. If the adapter settings are wrong or the network adapter driver is corrupted, you will likely get the “DNS Server Not Responding” message.

How to fix DNS Server Not Responding Error – 11 Recommended Ways

In this section, we will guide you through a series of practical solutions to fix this issue. These methods are designed to address the common causes.

Let’s get started and help you get your internet connection back on track.

1. Troubleshooting Network Problems

Before going into more advanced troubleshooting, you can run network diagnostics on your system. Most major operating systems include tools that can test your connection and pinpoint the exact issue.

Below are the steps for enabling network diagnostics on Mac and Windows.

  • Hold the Option key and click on the Wi-Fi status icon in the menu bar.

Open Network Diagnostics in Mac

  • Click the info icon next to each entry in the Summary for detailed information.

On Windows 10

  • Open the Window menu in the lower left corner and type “ control panel.”
  • Click on the Control Panel icon to open its options.

Open Network and Internet options on Windows to troubleshoot the network

  • Choose Troubleshoot problems from the Change your networking settings section.

Run the network troubleshooter on Windows

  • The results of the troubleshooting will list any detected problems. Follow the steps to repair them.

2. Try with A Different Web Browser

One of the most straightforward troubleshooting methods is to visit the website from a different browser. If the error is not present on another browser, it’s a sign that the problem comes from your current one – expired cached files, corrupted installation, etc. For example, try Microsoft Edge or Mozilla Firefox if your default browser is Google Chrome, or vice versa.

3. Try with Another Device

Occasionally, undetermined problems in your device may disrupt the proper DNS resolution and cause the DNS Server Not Responding error. To establish if the problem is local to the primary device, try to open the problematic website on another device. For example, if you use a PC, load the website from your phone on mobile data. If you don’t get the error on it, it’s safe to assume that your current device malfunctions.

4. Restart your Computer in Safe Mode

Various operating system (OS) issues can trigger the DNS server error. In many cases, they are caused by third-party software interfering with the standard DNS resolution.

You can confirm if your add-on applications conflict with your OS by restarting your computer in safe mode. Safe Mode is a stripped-down version of your operating system that loads only its core functionalities and excludes third-party applications you’ve installed.

Safe mode on Windows 10

To start Windows 10 in Safe Mode, follow the steps below.

  • Open the Windows menu in the lower left corner.

How to restart Windows in Safe Mode

  • Your PC will restart and show a menu of options. Select Troubleshoot > Advanced .
  • From the Advanced Options menu, choose StartUp Settings , and then Restart .

Safe Mode on Mac

Rebooting a Mac in Safe Mode is even easier.

How to restart Mac in Safe Mode

  • While the system is booting, hold SHIFT .
  • Release SHIFT once you see the login screen, and your Mac will start in Safe Mode.

While your OS is in safe mode, you can test if the error appears in your browser. If it’s gone, one of your applications is clearly interfering with the connection to the DNS server. It could be your firewall, antivirus software, or any other application.

5. Restart your Router or Modem

Problems in your internet router could also cause the DNS Server Not Responding error. For instance, routers also store cache, which might become invalid.

Most of these issues can be fixed by restarting the router. Just turn it off by pressing the Power button . Wait a few minutes to ensure the device is completely reset, and then turn it back on. Then, visit the website to check if the problem is fixed.

6. Disable Temporarily your Antivirus and Firewall

Undoubtedly, antivirus and firewall software are instrumental in protecting you from various online threats like malware and viruses. However, they can sometimes restrict your internet access, manifesting as the “DNS Server Not Responding” error.

Temporarily disable your antivirus software or firewall and try revisiting the website. If the website now loads correctly, your security software is clearly restricting the connection.

Below are the steps to disable the firewall on different OS.

How to disable the firewall on Mac

  • Click on System Settings from the Dock menu.
  • Select Network and click on Firewall .

How to disable the firewall on Mac

How to disable the firewall on Windows

Open Updates and Security settings on Windows to disable the firewall

  • Choose Windows Security > Firewall & network protection .
  • Select Domain network, Public network , or Private network .

How to disable the firewall on Windows

7. Disable Other Connections

Sometimes, being registered on multiple network connections can be problematic. You may be bouncing between the networks, which could prevent you from establishing a stable connection. Or the networks may be conflicting with each other. In either case, this could lead to network issues disturbing your DNS configuration.

You can fix this problem by keeping only your primary network connection and removing the secondary ones. How to do that on different operating systems? Read on to find out.

  • Open System Settings > Network .

How to disable a network on Mac

  • In the following window, select Change adapter options .

How to disable a network on Windows

8. Change the DNS Server Address

Your operating system must connect to functional DNS servers in order to fetch IP addresses correctly. If the DNS server fails, you are connected to incorrect DNS server addresses. In case there is no assigned DNS server at all, your computer won’t be able to obtain the IP address automatically when you type a domain name in your browser. This will lead to DNS errors.

You can resume the DNS service by changing the default DNS server with alternative DNS servers. For example, you can use the following DNS servers addresses of Google or Cloudflare.

  • Google DNS servers – 8.8.8.8 and 8.8.4.4
  • Cloudflare DNS servers – 1.1.1.1 or 1.0.0.1

How to change the DNS servers on Windows

  • Open the Windows menu and type “control panel.”

Open Control Panel on Windows to change the DNS servers

  • Select Network and Internet > Network and Sharing Center .
  • Click on the active network under the section View your active networks .

Open the network's properties to change the DNS servers

How to change the DNS servers on Mac

  • Open System Settings > Network from the Dock menu.

Open Network settings on Mac to change DNS servers

9. Flush DNS Cache

Occasionally, the DNS cache of your operating system becomes expired or corrupted. When it happens, your computer might not connect to the correct IP address of a website you visit, which can result in the “DNS Server Not Responding” error. In this case, the best solution is to flush your operating system’s DNS cache.

Flush DNS cache on Windows

To flush the DNS cache on Windows 10, open Command Prompt as administrator and run the following command:

You can learn detailed steps, alternative methods, and how to flush the DNS cache on other Windows versions in this tutorial on how to flush the DNS cache on Windows .

Flush DNS cache on Mac

You can flush the DNS cache on macOS using Terminal . Use the following command if your macOS version is Monterey or later:

Note that you must have administrator access to run sudo commands. Read this tutorial on how to clear the DNS cache on Mac for step-by-step instructions and to learn how to clear the DNS cache on older macOS versions.

Flush DNS cache on Linux

Like Mac, you can clear the DNS cache on Linux from Terminal . Typically, later Ubuntu versions use the DNS resolver systemd-resolved, and the commands to flush the DNS cache are either:

However, there is a wide range of Linux distributions, and they use different DNS resolvers. Thus, the command for flushing the DNS cache varies. Read this guide on how to flush the DNS cache on Linux to find instructions for your particular Linux version.

10. Update Your Network Adapter Driver

Hardware or network failures can trigger a DNS error message. Regarding the network, you’ll have to rely on your ISP to fix the problem. However, on your end, you can ensure that your network adapter driver works as expected by updating it to the latest stable version. Driver failures occur more often on Windows, so we will focus on it.

The easiest way is to let Windows pick the right drivers and update your adapter automatically.

  • Open the Windows menu.
  • Use the search bar and type “device manager. “

Open Device Manager in Windows to update network drivers

  • Double-click on Network adapters to expand the menu.

Update the network adapter's driver on Windows

11. Disable Internet Protocol Version 6 (IPv6)

Internet Protocol Version 6 (IPv6) is the latest Internet protocol designed to replace Internet Protocol Version 4 (IPv4). Since IPv6 is yet to be fully adopted, occasional compatibility issues are expected. They can lead to network connectivity problems, including DNS issues.

Therefore, disabling IPv6 on your computer may fix the “DNS Server Not Responding” error. Read along to find the steps for your particular operating system (OS).

How to disable IPv6 on Windows

  • Open the Windows menu in the lower left corner and type “control panel.”

Open Control Panel in Windows to disable IPv6

  • Navigate to Network and Internet > Network and Sharing Center .
  • Click on your current network connection under View your active networks .

Open the network properties to disable IPv6

How to disable IPv6 on Mac

  • Open System Settings from the Dock menu.
  • Click on the Network icon.

Open the network details on Mac to disable IPv6

The option to disable IPv6 from the Network settings might be unavailable on your Mac. In that case, you can turn off IPv6 from your Terminal .

To disable IPv6 on both your wireless network and Ethernet, run the following command.

“DNS Server Not Responding” is a frustrating error, mainly because the actual cause is unclear from the get-go. However, the result is always the same – your device can’t connect to a DNS server, preventing you from connecting to a website or online service.

Nevertheless, a limited number of problems can cause the error. Understanding the nature of the error and how to troubleshoot it will save you a lot of time and effort trying to fix it. This guide outlined the most common causes and their practical solutions. We hope you’ll put it to good use.

DNS Server Not Responding FAQ

How do i find my dns server.

You can find the DNS server settings in the system preferences of your operating system.

On Mac, open System Settings > Network > click on your active network > Details > DNS . The DNS server addresses are listed under the section DNS servers .

How to find your DNS servers on Mac

Alternatively, you can use Terminal to obtain your DNS server addresses. Open Finder, and from the menu bar on top of the screen, select Go > Utilities > Terminal .

In Terminal , run the following command:

The result’s output is your current DNS servers.

How to find your DNS servers in Terminal on Mac

On Windows, open Control Panel > Network and Internet > Network and Sharing Center > click on your active network > Details . In the following window, you should see the DNS servers for your connection.

How to find your DNS servers on Windows

You can also see the DNS servers using the Command Prompt . Run the following command:

Command Prompt will output a long list of settings. Scroll down to the section DNS Servers to see the IP addresses.

Find your DNS server in Command Prompt on Windows

How do I know if I have DNS problems?

Typically, if the DNS server is down, your computer can’t resolve any website address. Your browser will display a message such as “This Site Can’t Be Reached” or “Hmm. We’re having trouble finding that site”. The message will be accompanied by an error code like DNS_PROBE_FINISHED_NXDOMAIN.

You can also ping the DNS server addresses to test their responsiveness. This can be done from Terminal on Mac or Command Prompt on Windows. In our example, the DNS server address is 192.168.6.1 . To ping the address on either Terminal or Command Prompt, use the command:

The server will respond by sending back data packages to you as long as it is working.

Ping the DNS server address to check if it is responsive

If the server is unresponsive, you won’t receive any data packages.

Is it safe to reset DNS?

Yes, it is absolutely safe to reset your DNS . In fact, periodically flushing your DNS cache is recommended as it updates the information in your DNS resolver, fixes many DNS-related errors, and prevents DNS spoofing.

RELATED ARTICLES

  • How to Fix the DNS_PROBE_FINISHED_BAD_CONFIG Error Code (11 Solutions)
  • How to Fix “This Site Can’t Be Reached” Error in Chrome
  • What is the dns_probe_finished_nxdomain, and how to fix it?

Share This Article

Are you looking for a new host? Our sales team can help you out!

DNS Server Not Responding Error? Here’s How To Fix It (13 Ways)

DNS Server Not Responding Error? Here’s How To Fix It (13 Ways) thumbnail

Unlike many problems that affect websites, the DNS Server Not Responding error seems pretty descriptive. Clearly, some distant server isn’t playing ball and it’s blocking you from visiting a particular website.

But what exactly is a DNS server and why is it misbehaving? In a strange way, the information provided by the error message is only useful if you already know what it means.

To help you resolve this issue, we decided to take a deeper look at the DNS Server Not Responding error, and all the possible causes. Keep reading to find the answers you’re looking for!

What Does The “DNS Server Not Responding” Error Mean?

Fixing the dns server not responding error, frequently asked questions, set up your site correctly with dreamhost.

To understand this error, we first need to take a quick look at DNS, or domain name system.

The Domain Name System (DNS) protocol keeps records of which domain names correspond to specific IP addresses. DNS enables you to browse the web by typing in regular URLs instead of IP addresses.

Whenever you ask your browser to connect to a website, a DNS server has to convert the domain name (e.g., mysite.com) to the numeric IP address (four numbers separated by three periods, for example, 127.0.0.1) of the hosting server . This is where the site actually lives; the domain name is simply a pretty title that is easier for humans to remember.

DNS Server Not Responding error occurs when, for some reason, your browser can’t make contact with the server that handles the domain name to IP address translation.

There are three underlying reasons why this could be happening:

  • The DNS server is down or unreachable : There is something wrong with the server itself, or its network connection.
  • You have connectivity issues: Often due to an outage somewhere between you and the server, including network issues.
  • The DNS record for the domain name is incorrect or missing : This means the DNS server doesn’t know which IP address to point the domain name to.

3 possible issues with DNS server not responding error: DNS server is down, connectivity issues, DNA record error or missing

In order to fix the error, we need to work through a checklist that covers all three possible causes.

If the DNS Server Not Responding error appears only on your site, it might be because your domain name isn’t configured correctly.

  • Make sure your domain name hasn’t expired.
  • Check that you have an “ A record ” and it contains no typos.
  • If you made changes recently, give them time to propagate .

If none of this helps, or you see the error on other websites, here are all the ways you can fix a DNS Server Not Responding error:

1. Try Using A Different Browser

Strictly speaking, switching to another browser won’t fix DNS issues. But it can reveal what has gone wrong.

Every browser maintains a cache, where content is stored temporarily for quick access. The problem is that your browser cache might have stored the wrong DNS records. If this happens, you will get the same error message whenever you try to revisit the same page.

A cache is a temporary data storage layer that is designed to improve data access speeds by reducing the time needed to read and write data from a permanent data storage location.

By moving away from your default browser, you will be using a different cache, and each browser has its own default DNS servers. In addition, you will bypass other issues like extensions that block connections.

2. Check The Site From A Different Device

If you’re still seeing an error on a particular website after changing your browser, try swapping to a different device. This will ensure that some other unexpected issue in your local system isn’t causing the problem.

If you don’t have access to another desktop computer, simply pull out your phone and try to visit the page in question. If this doesn’t fix the error, it’s also worth connecting to a different network or switching to data.

3. Restart Your Computer

Another way to deal with cache-related problems is by restarting your device. This will flush all DNS records from your machine, so your device will have to perform a live DNS lookup when you visit the problematic page.

Restarting your device also renews its IP address and clears the DNS request queue, which can be enough to fix certain connectivity issues. It could be enough to clear the error.

Get Content Delivered Straight to Your Inbox

Subscribe to our blog and receive great content just like this delivered straight to your inbox.

4. Restart Your Computer In Safe Mode

Sometimes, software and related drivers on your device are the cause for the blocked DNS connections. To test for this issue, it’s a good idea to boot up your device in Safe Mode:

  • On the sign-in screen, click Restart while holding Shift .
  • Select Troubleshoot > Advanced options > Startup Settings > Restart .
  • After restart, press 5 or F5 to start up your device in safe mode with networking.

screenshot of the startup settings in windows highlighting the restart button in the lower right-hand corner

Mac : Hold Shift as you power up.

screenshot of a mac starting up in safe mode

iOS / Android : Press and hold the power button, and then tap the down volume control after the screen lights up.

screenshot of a ios mobile phone power selector settings highlighting the safe mode option

In this mode, your machine will revert to default settings and only the most essential drivers. If the problem sites load normally while in Safe Mode, it means that either third-party software or drivers are causing incompatibility issues.

This is definitely bad news, because the only way to track down the precise cause is by testing your apps, one by one. That said, it’s most likely to be something like a VPN , or security software causing your headaches.

5. Turn Off Antivirus Software And/Or Your Firewall

Antivirus applications and firewalls protect your device by monitoring traffic. From time to time, these tools sometimes meddle too much with your internet connection and end up causing DNS server errors .

As such, it’s a good idea to switch off your antivirus program and/or firewall protection temporarily, to test whether they are causing the problems.

If this resolves the problem, make sure to turn your protection back on. Then, look through the settings to find anything related to DNS that may be causing your troubles. If your chosen software package includes support, it may be worth reaching out to your provider for help.

6. Turn Off Your VPN

VPNs, or virtual private networks, provide an extra layer of online privacy by routing data to your device through an encrypted tunnel . So far, so useful. The issue is, the tunnel might be bypassing your default DNS servers.

To test this idea, switch off your VPN and try to visit the page where you had the DNS server issue. If this resolves your problems, restart the VPN and take a peek at the settings. You’re looking for controls related to DNS filtering. If you need a helping hand, try contacting your VPN provider for support.

7. Flush DNS Cache

You don’t necessarily need to restart your device to flush the DNS cache. You can do it manually instead:

  • Press Win + R and type in the “ ipconfig /flushdns ”.
  • Then, hit Ctrl + Shift + Enter to run the command prompt.
  • Open the Terminal, and type in “ sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder ”.
  • Press Enter .
  • Input your admin password when prompted, and press the Enter button again.
  • iOS : Turn Airplane Mode on and back off again.
  • In Chrome, type “ chrome://net-internals/#dns ” into the search box.
  • Select DNS on the left, and then tap Clear host cache

By flushing your DNS cache, you will force your device to re-query the DNS server for each site you visit. This ensures you have updated mappings of domain names to IP addresses — an essential first step in network diagnostics.

8. Restart Your Router

Network connection issues are a common cause of DNS server errors. One easy way to fix this kind of problem is by restarting your internet router.

Switch it off and unplug the power cable for around 30 seconds. This should clear any corrupted DNS entries that have been stored in the router cache, and renew your connection.

At the same time, it’s worth checking that your router’s firmware is up to date. Outdated firmware can cause connectivity issues that prevent DNS lookups. In combination, these steps might fix your problem.

9. Disable IPv6

Internet protocol is the system that creates a unique IP address for every device on the internet. The current version is IPv6 (Internet Protocol Version 6), which has gradually replaced IPv4 over the past few years. It is now the default option.

However, not every network and DNS server has been updated to IPv6.

If you use this version to request a particular web page, you might only receive a DNS Server Not Responding error. Similarly, systems that are in hybrid mode can experience technical troubles in juggling both systems.

For this reason, it’s worth temporarily switching off IPv6 to see whether you can access a website via IPv4.

The exact process depends on your platform, but it usually involves:

  • Visiting the network settings on your device.
  • Selecting your active connection (usually Ethernet or Wi-Fi).
  • Accessing the advanced options via Advanced , Properties , or i.
  • Toggling IPv6 off, and saving your changes.

screenshot of windows DNS settings options to toggle IPv4 and IPv6 on and off

Lastly, you will need to restart your device to test whether this potential solution has worked. If you see no improvement, reverse the process to switch IPv6 back on — this can help you to maintain better performance as you move between different networks.

10. Change The Default DNS Server

Normally speaking, your device connects to a DNS server provided by your ISP (Internet Service Provider). If you’re having DNS issues, it might be because this server is misbehaving. The solution here is to switch to a different server.

Organizations like Google and Cloudflare provide public DNS servers that anyone can use. Some people prefer using these servers because they can speed up page loading. In other cases, people use an alternative DNS server for privacy reasons.

Some of the most popular alternate DNS providers include:

  • Google: 8.8.8.8 and 8.8.4.4
  • Cloudflare: 1.1.1.1 and 1.0.0.1
  • OpenDNS: 208.67.222.222 and 208.67.220.220

Here’s how to switch your DNS server address.

  • Navigate to Control Panel > Network Connections > Properties. 
  • Under Preferred DNS server , enter the IP address of your preferred DNS server.
  • Under Alternate DNS Server , put in the address of your backup server, and save your changes.

screenshot of windows IPv6 properties calling attention to the use the following DNS server addresses text boxes

  • Navigate to System Preferences > Network and select your primary internet connection in the sidebar.
  • Click Details (or Advanced on older Macs) then select DNS .
  • At the bottom of the DNS servers list, click the + button and enter your new DNS address.
  • Make sure to click Apply before leaving the Network screen.

screenshot of windows IPv6 properties calling attention to the use the following DNS server addresses text boxes

  • Navigate to Wi-Fi settings (they might be under Network & Internet )
  • Find the DNS settings…
  • On iOS, tap the i icon, then Configure DNS .
  • Select Manual < Add server to update DNS.

screenshot of an ios mobile phone configure DNS settings screen

Android Mobile

  • On Android, open Settings > Connections > More connection settings.
  • Tap on “Private DNS” and choose “Private DNS provider hostname to change the DNS server.

screenshot of an android private DNS setting screen

Once you have finished changing your DNS server settings, restart your device before trying to access the internet. This will ensure that the new DNS settings are adopted, giving you a chance of beating those pesky errors!

11. Update Network Adapter Drivers

A network adapter driver is a piece of software that allows an operating system to communicate with a network adapter. This is the small card in your device that handles internet connections.

If the driver software isn’t regularly updated, it can start to create problems. Likewise, a driver that is corrupted, or incompatible with a new network adapter, is likely to create headaches.

One possible symptom is — you guessed it — the kind of DNS error we’re trying to fix.

Many devices update their network drivers automatically; macOS handles this chore behind the scenes. On Windows, you can take control of the adapter settings yourself:

  • Visit Device Manager .
  • Right-click Network Adapter.
  • Select Update Drivers from the drop-down menu.

If possible, it’s a good idea to connect to the internet via an Ethernet cable when updating your drivers. The reason is simple: you’re updating the piece of hardware you need in order to download the update. Interruptions due to poor Wi-Fi signal can mess up the process.

Once you have updated your drivers successfully, restart your device and see if DNS is working properly.

12. Disable Secondary Connections

Some devices have more than one network adapter. For example, wired and wireless connections use different adapters.

In most cases, you only need to use one adapter at a time. Switching off all secondary connections is a good idea because they can cause problems with DNS requests.

To do this, visit the network settings on your device and turn off all live connections other than the one you’re using (e.g., If you’re connected via Wi-Fi, disable the Ethernet connection.)

It’s also worth checking whether you have a virtual network adapter running. This is a digital service that allows multiple connections via the same physical adapter. It’s a feature used by VPNs, allowing you to tunnel some traffic through the private network, and some through a regular internet connection.

To make sure a misbehaving virtual network adapter isn’t causing your problems:

  • Open Control Panel > Network Connections.
  • Right-click on the virtual adapter you want to switch off, and select Disable .
  • Confirm you want to disable the adapter. This will take it offline.
  • Open System Preferences > Network.
  • Select the virtual adapter in the left sidebar, and click the gear icon.
  • Select Make Service Inactive to disable the adapter.
  • Find the VPN settings on your device.
  • Tap the i or gear icon.
  • Switch off the adapter.

Once again, try to reload the malfunctioning page to see if the DNS error message has cleared.

13. Disable Peer-To-Peer Feature (Windows)

No luck? Don’t worry, there is one more potential fix you can try.

Windows has a peer-to-peer feature, which helps to reduce the amount of bandwidth needed while downloading updates. Rather than forcing your device to swallow all the data in one big lump, this option splits updates into individual pieces. The PC that receives these pieces can then share them with others on the same network.

This is obviously a useful feature. But as you might have guessed already, Windows P2P can interfere with the DNS lookup process. Switching it off can help you to diagnose errors:

  • Navigate to Settings > Windows Update.
  • Next, click on Advanced Options > Delivery Optimization .
  • Toggle the switch labeled Allow downloads from other PCs .

screenshot of the windows delivery optimization settings screen found under windows update where you can toggle allow downloads from other PCs on and off

You will then need to restart your computer to test, once again, whether the DNS error has cleared. Fingers crossed!

Still have questions? You’ve come to the right place. Here’s a little extra detail on fixing your DNS settings, and a closer look at why failures happen:

How Do You Reset Your DNS Server?

After following the various troubleshooting steps above, you may decide that you want to go back to the domain name servers you originally had.

To achieve this, simply retrace the exact steps mentioned in #10 — but this time, select your current DNS servers and press the little minus button to remove them. After a restart, your device should then revert to the default ISP DNS servers.

What Causes A DNS Failure?

In simple terms, a DNS failure happens when your browser cannot convert a domain name to an IP address. However, there can be many different underlying causes.

The DNS process offers access to over 1 billion internet hosts . That’s one mighty “phone book.” So, it’s almost inevitable that the system will have some flaws.

Most DNS problems that people encounter are caused by issues with internet access or software on their device. Actual failures are most commonly caused by server outages or incorrectly configured domain names.

If you want to avoid seeing DNS errors pop up on your website, you might want to switch to DreamHost.

Our hosting panel makes it really easy to configure your site correctly and manage all your domain names on a single page. If you ever get stuck, our Technical Support team is available 24/7 to provide help — and that’s on every single plan.

Sounds good? Sign up today to give it a try for yourself!

Photo of Luke Odom

About the Author : Luke Odom

Luke is the Director of IT Operations. He is responsible for the teams that keep operations running smoothly... In his free time, he enjoys reading fantasy/sci-fi and hanging out with his wife and 4 kids. Connect with Luke on LinkedIn: https://www.linkedin.com/in/luke-odom-039986a/

How to Fix DNS Server Not Responding on Windows 11

A DNS server connection is vital for easy web browsing. Here's how to fix a DNS server not responding on Windows 11.

DNS or Domain Name System is the decentralized naming system that identifies computers, servers, and other resources that the internet can reach. It basically helps identify your PC and traffic that comes in. However, you may experience some errors if your computer can’t access the DNS server.

If you are getting a “DNS Server Not Responding” error on your Windows 11, don’t panic. It is still a new system, and bugs can affect it from time to time. Just follow the fixes below, and you’ll get your system back up in no time.

How to Fix DNS Server Not Responding Error on Windows 11 Computer

There are many reasons why you are getting this error. In most cases, your computer can’t establish a connection with the internet. Sometimes, Windows misidentifies network-related problems as DNS issues, while in some cases, it’s caused by a third-party app interfering with your connection.

Whatever the reason, you can try the fixes below to solve the "DNS server not responding" error on Windows 11.

Important reminder: Before trying any fixes, make sure that you have a working internet connection. As mentioned, this is usually caused by network-related issues, so it’s best to eliminate this cause right away. If you have problems with your internet, fix it first before going through all these steps.

1. Disable Third-Party Antivirus

If you have a third-party antivirus installed on your computer, like Avast AVG, or McAfee, it might be the reason why you’re receiving this error. Sometimes, it can interfere with your network and cause various errors such as DNS issues.

Related: What Is DNS and Why Is It Important?

To check if this is causing the issue, temporarily turn off your third-party antivirus software and check if you still have a DNS server problem. If it works properly, the program is likely the cause, and you should consider other ways to protect your computer.

You can either uninstall it completely and use the Windows 11 built-in security program, Microsoft Defender, or wait for a new Windows 11 update and see if it will fix this issue.

2. Flush Your DNS

This is the most popular way to fix most DNS problems, especially if it’s due to misconfigured settings in your device. Here’s how you can flush and renew your DNS on Windows 11.

  • Open Run by pressing and holding Win + R keys. Then, type cmd and press Enter to open the Command Prompt.

run cmd

Related: How to Find the Fastest DNS to Optimize Your Internet Speed

3. Change the DNS on Your Windows PC

In some cases, using your network provider’s default DNS can cause issues to your system. If you haven’t changed yours yet, we recommend switching to a free DNS provider. You can either change it from your router settings or your computer’s network adapter setting. Here are some of the free DNS providers and addresses you can use:

  • Google : 8.8.8.8 | 8.8.4.4
  • OpenDNS Home : 208.67.222.222 | 208.67.220.220
  • Cloudflare : 1.1.1.1 | 1.0.0.1
  • AlternateDNS : 76.76.19.19 | 76.223.122.150
  • AdGuard DNS : 94.140.14.14 | 94.140.15.15
  • Quad9 : 9.9.9.9 | 149.112.112.112

Follow the instructions below to change your DNS setting on your Windows 11 computer:

  • Press and hold Windows + I keys to open Settings.
  • On the Settings app, click ‘Network & Internet > Wi-Fi > Hardware Properties .
  • From the DNS server assignment, click Edit.

DNS server assignment

4. Update Drivers

If you want to quickly update the essential drivers of your computer, you can download and use a free driver updater for Windows . However, if you don’t like installing other programs on your computer, you can manually update them using the Windows settings. Follow these steps:

  • Open Settings by pressing and holding the Windows + I keys.
  • Then, click Windows Update and then, click the Check for updates button.

check for updates

  • Once your computer booted, check if you’re receiving the same error.

Related: How to Find & Replace Outdated Windows Drivers

5. Boot into Safe Mode

If you’re still experiencing the issue even after doing all the troubleshooting steps mentioned above, it’s best to restart your PC in Safe mode. In Safe mode, Windows will only run basic settings and \remove any settings that could cause the error. Here’s how you can boot into Safe mode.

  • Open the Start menu, and click the Power icon.
  • Then, press and hold the Shift key and click Restart .
  • On Recovery Options, click Troubleshoot

troubleshoot

A Better Windows 11 Experience

The “DNS Server Not Responding” error can be frustrating and concerning, especially when you’re trying to access important pages and settings on your Windows 11 system. There are several reasons you're experiencing this issue, but there is no need to panic. You can easily solve the problem, even if you’re not too technical.

GreenGeeks Blog

DNS Server Not Responding: The Complete Guide

Internet connection problems are annoying, especially when working on an online project. The most common error you see on the screen is “DNS server is not responding.” But what exactly is this error, and what can you do about it?

DNS issues are common, but they can still make your work harder and your day more challenging. The good thing is there are many options you can choose to fix these DNS server issues. Let’s begin with some basics first.

What is a DNS?

DNS, or Domain Name System, is a directory used to convert domain names or hostnames into an IP (Internet Protocol) address. The DNS allows users to access any website almost immediately and browse the internet.

However, systems that face issues with their DNS server cannot run web pages or access the internet.

“DNS Server Not Responding” is still the most common error. It means that the system cannot connect to the web pages because it fails to correctly map the hostname and domain names.

Users may see this error for various reasons, including simple ones like misconfigured internet adapters and wrong DNS addresses. Therefore, there is not one kind of issue you will encounter while trying to solve the problem.

However, it is not difficult to identify and resolve these issues if you know the proper methods.

What Does “DNS Server Not Responding” Mean?

The error means that the system could not access the internet because it could not connect to the domain DNS, making it unavailable for access. People use different approaches while trying to resolve this issue.

For instance, most people try restarting their internet router as it can be a simple misconfiguration issue, which they can resolve right away. In other cases, people also try to restart their computers to ensure that the system connects to the internet properly.

What Can Cause DNS Server Not Responding Error?

Here is a list of some possible reasons for a DNS Server connectivity issue:

Unavailable DNS Provider Heavy traffic and server outage are common backend network issues that can stop your device’s internet.

Router or Modem Issues Issues with the router or modem can also cause DNS server issues. There are many fixes, like checking the Ethernet cables and ports to determine the leading cause of the malfunction.

Hardware and Network Issues Hardware issues can also cause DNS Network connectivity issues. For example, if the server fails to correctly transmit the information to the next server.

Antivirus Problems Problems with Antivirus programs can also stop the network connection from operating correctly.

While these simple fixes may work for some users, not everyone can benefit from them. Let’s go over some of the best ways to fix the DNS Server Not Responding Error that might pop up on your computer systems.

9 Troubleshooting Steps for a DNS Server Not Responding Issue

1. resolve network issues on windows.

As you understand, the DNS server issues are mainly because of network connectivity issues. However, resolving these network issues works differently for Mac and Windows Users. Copy the following steps to ensure you resolve all possible DNS server issues for better internet connectivity.

Resolve Network Issues on PC

Access the Control panel on your Windows, find Network and Internet, and click on Network and Sharing Center.

  • Select the Troubleshoot option and access your network settings by clicking on it.
  • Click on additional troubleshooters, then on Internet connections to run the troubleshooter.
  • Users can also click on the internet icon on the bottom right of the screen and access the troubleshoot problems by right-clicking it.
  • Wait for the system to run the troubleshooting and check if your DNS server error resolves. If not, the system displays steps to repair connectivity to help resolve the issue.

Resolve Network Issues on Mac

  • Running wireless diagnostics on Mac works a bit differently than on Windows.
  • Start by closing all the applications and connecting to the internet network you face the DNS server issue with.
  • Click on the Options button and access the Wi-Fi Status listed on the screen. Access and choose the Open Diagnostics option listed.
  • Next, check your network connection for possible issues and try to resolve them by going through the guide on the screen.
  • The system will run a quick scan, and you can view the status and details of each entry on the list by clicking the Info icon on the screen and selecting Summary from it.

These steps will likely resolve your DNS server issues; if not, continue to the following method we have listed below.

2. Try Connecting on a Different Device

Often, DNS server issues can be because of a faulty device, so you need to try connecting to another. If the other device can access the internet, your primary device is faulty.

However, users that cannot access the internet still likely have a problem with their internet router.

It all depends on the kind of situation a user faces, and running this quick diagnostic method can help determine the right reason. There is a simpler alternative; users can use their mobile data to check if their internet devices are faulty.

Users who can connect to the internet on either of the options will know the actual problem they are facing with the internet connection.

3. Try another Web Browser

The issues with the DNS server can often be because of an incompatible web browser. There are chances that you may experience your browsers facing connectivity issue, which is not visible right away.

The easiest way to check if your web browser is the culprit is to try another one. You can choose between popular browsers like Google, Opera, Safari, Mozilla Firefox, etc.

Users that continue to face connectivity issues are likely having trouble with something else. If you are using Google Chrome, try switching to Mozilla Firefox and check the same web pages that you wished to access. 

The easiest way to resolve the browser issue is to make the working browser your default search engine and reinstall the faulty internet browser. It will help the software restore all the required files, which may solve the DNS Server Not Responding error.

Users can make the newly installed browser their default software and continue to use it instead.

4. Run your PC in Safe Mode

The operating system (whether Windows or Mac) plays an essential role in network connectivity, and it runs all the files required in the backend for internet browsing.

Any trouble could lead to a severe problem because the PC will have insufficient files for internet connectivity, leading to DNS server issues. 

You need to check if the DNS server problems arise because of connectivity problems from the operating system by running the PC in safe mode. For this, users need to restart the system in the safe mode, which is a simpler version of the operating system.

It will limit your system’s processes, files, and functions.

Starting in Safe Mode (for PC)

Following are some steps that users can follow to restart their systems in Safe Mode.

  • Access the start menu by pressing the button on the screen or the keyboard, pressing the shift key, and restarting.
  • A new Choose an Option window will popup where you need to select Advanced Options and click on the Restart to reboot the PC.
  • Next, users need to access the Startup settings under the Advanced Options menu and click on Restart.
  • Lastly, press F5 on the keyboard to select the Safe Mode Networking Options to view all the PC processes underway.

Once you reach the settings, check if the DNS is fully connected.

Starting in Safe Mode (for Mac)

Starting the PC in safe mode for Mac devices is different than windows. Here are some steps you need to keep in mind.

  • Access the Apple menu and click on shut down. It should take up to 10 seconds to complete, after which you can proceed to the settings.
  • Press and hold the shift key as your Mac device turns on and wait until the login screen pops up again.
  • Check if your internet connection works once you are in safe mode on your respective system. If it is working okay, the chances are that you face the DNS server error because of a third-party application. It can be any third-party application, and you need to skim through your installed files to see which one it is.
  • Delete the application once you find it; reboot the system, and your DNS server connection error should resolve. Ensure that you deleted the third-party software properly, or the issue may happen again.

5. Restart Your Modem or Router

A modem or router not working is one of the most common reasons for the DNS server not responding to the error you might face and can cause connection errors and fail to link the device properly.

Reconnecting your modem or router to the system can help resolve this issue in most cases. Once you restart the router, you may also need to clear the data cache to give the modem a fresh start.

Unplug the connection cable from the router after turning it off by pressing the power button. Wait for around 30 seconds until the modem clears out all the data. Press the power button again, turn on the modem and reconnect the internet cable.

Your DNS server connectivity error should resolve right after this. However, users may need to reset the router’s settings if this doesn’t help. The exact instructions for resetting the routers will vary for each modem.

You’ll need to check the device instructions listed in the user manual.

6. Deactivate the AntiVirus and Firewall

Antivirus is protective software designed to save your computer from harmful/unidentifiable files. However, firewalls and antivirus can also cause DNS server connectivity issues.

It is easy to check if this is the problem by temporarily turning off the firewall software.

For Windows users, you will need to access the Control Panel and find the relevant settings on the list. Access the start menu and click on Settings, following to Update Security and finally to the Virus and Threat Protection Option Listed.

You can click on the Firewall and Antivirus button and deactivate it temporarily. The system will ask for confirmation before the deactivation, so, simply confirm the choice.

Mac users need to check the System Preferences, Find Security and Privacy, and Access the Firewall Option on the list.

Users should recheck the internet diagnostic and troubleshooting options listed above once they have deactivated the Firewall and Antivirus. Access the website you have trouble with from your PC, and it should be available.

If the problem resolves, the issue is with the antivirus and firewall settings. You’ll need to update and recheck them. The operating systems usually have an auto-update option that allows choosing the firewall settings.

Users can turn on the firewall and antivirus settings once the updates are complete. You have to turn on the settings, or it could leave your system prone to cyberattacks and malicious files.

7. Disconnect Other Connections

A computer system can connect with multiple networks over a period of time. For instance, what if you take your laptop to various locations and use the WiFi?

This can also cause the DNS Server not responding problem. Users can use the following steps to disable other connections listed on the device:

Deactivate Other Connections on a PC

  • Start by accessing the Control Panel and access the Network and Internet Option Listed.
  • Find the Network and Sharing Center option and click on Change Adapter Settings listed on the left column on the screen.
  • The settings will access the Network Connections page, where users can view the system’s different connections.
  • Click on Local Area Connection and other details that you do not use. Click on Disable, and the extra connections will turn off.

Deactivate Other Connections on a Mac

  • Access the Apple Menu and look for System Preferences.
  • Click on Network, and a new window will pop up.
  • Choose the number of unused connections on the screen on the left and click the minus (-) sign listed next to them. Pressing the minus sign will disconnect the network from the system.
  • Once you have disconnected the unused connections, restart the browser and try to reaccess the website.

8. Alter Your DNS Server Address

The DNS server address can often stop the system from accessing the domain name or hostname. You can resolve this issue by changing the DNS server address listed on the menu.

The internet connections are pre-designed to grab a DNS server address from the Internet Service Provider (IPS).

However, there are times when the system will not collect this information directly. Therefore, you will need to change the DNS server address manually. In other cases, the internet service provider’s DNS server may not respond, which will cause connectivity issues again.

Users can temporarily change their current DNS server address to resolve this problem and connect to a different one. It will allow your system to load any website you want until you can resolve the ISP problem.

You will find many online tools like Google Public DNS, which you can use for the time being. However, using them for a long time can be dangerous, so it is best to resolve the ISP connectivity issues.

Change DNS Settings on a PC

You can follow these steps to set up a different DNS server on your device.

  • Find the Network Connections listed by clicking on the ncpa.cpl in the search box of your operating system.
  • Find the network you are using on the list and click on Properties for more information.
  • Users need to look for the Internet Protocol Version 4 (TCP/IPv4) option listed on the window and access the Properties.
  • Check the Obtain IP Address Automatically and fill in the preferred and alternate DNS server address settings.
  • Users can specify their desired DNS server address and Alternative DNS Server Address and confirm the settings.
  • You need to confirm your changes by clicking on Validate the Settings upon Exit and choosing OK.
  • Reboot your system, and the new DNS server address settings should apply.

Change DNS Settings on a Mac

Following are the additional steps you may need to follow for your Mac devices.

  • Users need to begin by accessing the Apple Menu and looking for the System Preferences options.
  • Access the Network button and click on your primary network connection. Select the Advanced Button and choose DNS.
  • Click on the Plus (+) button to add the DNS server address to the list. Click on OK and then Apply the settings.
  • Finally, restart your internet connection to see if the DNS Server Not Responding issue resolves.

9. Update the Network Connection Adapter

Outdated adapters on the device are another reason why the DNS server may fail to connect to your system. Users need to update their network adapted either automatically or manually.

Note that the automatic updates are ideal for new users who may not know much about DNS servers and network adapters.

However, manually updating the adapters will take more time if you are new to problem-solving network issues. You can select from various online tools or detectors to help identify the missing network adapters, install/update them as required, and manage other details.

Nonetheless, we suggest creating a system restore point that can help you bring your system back to its original setting if the network adapter updates take time.

Most auto-update programs involve checking the system for possible adapter issues and resolving them by installing/updating the required files.

DNS Server Not Responding is a standard network connectivity issue that might appear often while using your device. It simply means that your system cannot connect to the internet, which usually happens due to server connectivity problems.

You can resolve these issues in several ways depending on the reason, but the following are the most effective and simplest ones.

· Troubleshooting Network Problems

Users should let the operating system’s in-built troubleshooting software handle the DNS server connectivity issues by running a diagnostic.

· Restarting the Router

Users can reset the modem or router by turning it off, unplugging the Ethernet, and reconnecting it after 30 seconds. Or, you can reset the modem setting by following the device manually.

· Flush DNS Cache

Clearing the cache will refresh the DNS configuration allowing the users to connect to the system again.

· Change the DNS Server Address

The ISP DNS server may not work in many cases, which can cause many problems. You need to replace the ISP DNS address with an alternative one for some time.

We are sure that the fixes we have mentioned on this blog will help you fix the “DNS Server Not Responding” error and reconnect your PC to the internet. We suggest you let an expert look at your system if you continue to have DNS server connectivity issues.

Related Posts

Move from mobileme to greengeeks, protecting wordpress login page from attacks, leave a comment cancel reply.

Your email address will not be published. Required fields are marked *

This site uses Akismet to reduce spam. Learn how your comment data is processed .

how to resolve dns server is not responding

How to diagnose and fix DNS problems

Dead websites, page loading issues, web not working as it should? Here's what to do next.

A laptop screen displaying a Page Not Found - Error 404 message

Browsing the web is so easy, simple and straightforward that it feels almost automatic. Sure, you know there's a lot of low-level tech making this happen, but who cares when it just works?

That only makes it more frustrating when you suddenly get major page loading issues, though, dead websites everywhere, and all kinds of other web-based complications.

Internet connectivity problems across multiple websites can look like something you'll never fix yourself, but that's not always true – they're often related to DNS (Domain Name System) problems. In this article we'll look at how to identify these, and then get your system working again.

  • Get security, streaming and more with today's best VPNs

What is DNS?

Accessing a new website looks simple, at least from user's point of view. Enter the URL in a browser, wait a few seconds, website appears, that's about it. Peek under the hood, though, and there's a lot more going on.

Your browser can't access a web server from a domain name like techradar.com, for instance. It can only find and download websites when it has a server IP address , such as 199.232.198.114.

A device normally handles this by asking your ISP's DNS server to translate the domain name into an IP address. Easy.

But what if DNS fails, and the server doesn't always return the IP address you need? Then you'll see major web problems.

What does a DNS issue look like?

If your DNS fails entirely then it's likely you'll see timeouts, DNS or other errors with all your internet apps. It might look like your entire internet is dead.

Other DNS failures are partial, though, affecting some websites only. Maybe you'll access sites a, b and c as usual, but x, y and z all seem to be down.

Partial failures can also cause odd-looking page loading issues. What if DNS allows you to access bigsite.com, but not the domain where it hosts its images, scripts or contact forms? 

You might see image placeholders, empty spaces where content used to be, or buttons and other site features not working as they should. It's this mix of problems across multiple sites that's one of the tell-tale signs of a DNS problem.

Diagnosing a DNS issue

The simplest DNS problem to diagnose is an issue with your current server. Try the same websites on a connection using another DNS server, and if they're now accessible and work correctly, it looks like you have a DNS issue.

If you've problems on a mobile device connected to your home Wi-Fi, for example, switching to your mobile network allows you to test a site with new DNS servers. 

Or if you're on the move and already using your mobile network, look for a free hotspot you can try. (Just for a quick connectivity test, though – free Wi-Fi can be a security risk causing more problems than it solves, and you should always use at least a cheap VPN to stay safe on these networks.)

No other connections available? Try the virtual online browser Browserling . If you can reach it, choose Chrome as your preferred browser, enter the URL in the address box and click Test Now! Browserling uses its own DNS to connect to the site, so if it gets you access and your own connection doesn't, it could be a DNS issue.

Test your DNS server

A more advanced test is to manually ask your DNS server for the IP address of the domain you're trying to access. If the server can't find the IP or displays an error, that points to a DNS difficulty.

To try this on Windows, click Start , type CMD and open Command Prompt , then type NSLOOKUP and press Enter. ( NSLOOKUP is often available on Macs and Linux – try opening it from your terminal window.) 

NSLOOKUP launches and displays the name and IP address of your current DNS server (or 192.168.* if devices get their DNS via your router's connection.)

Now type the name of any domain you can't currently access, press Enter, and NSLOOKUP queries your DNS server.

If NSLOOKUP displays the site IP address, it looks like DNS is working correctly.

But if NSLOOKUP displays an error like ' can't find Google .com: Non-existent domain ', that's pretty conclusive evidence that something is screwed up at the DNS level. Although there is one more quick trick you should try.

Try another DNS server

You've proved that your DNS server can't find an IP address for a domain, but will other DNS servers do any better? NSLOOKUP makes it really, really easy to find out.

Type SERVER 1.1.1.1 , press Enter , and NSLOOKUP changes its default DNS server to the IP address 1.1.1.1. (That's Cloudflare. If you know you were using Cloudflare before and that's the DNS with the problem, switch to Google's 8.8.8.8 , instead.)

Now enter whatever domain you couldn't reach earlier, and NSLOOKUP sends its DNS query to Cloudflare (or Google), instead.

If NSLOOKUP failed earlier but successfully gets an IP with Cloudflare, that looks like a problem affecting your DNS server only.

Test this by entering the IP address in your browser, instead of the regular domain. Use 142.250.179.238 for Google, for instance. If you can't access the website when you enter a domain, but it at least begins to load with the IP address, that confirms your DNS issues.

How to fix DNS problems

If it looks like your ISP's DNS isn't working, the quickest and most effective solution is to switch to a free public DNS server . Google and Cloudflare offer fast and reliable services which anyone can use, no registration required.

Changing DNS servers normally involves tweaking your device network settings. The Cloudflare support site has guides on setting up Cloudflare DNS for Windows, Mac, Android, iOS, routers, gaming consoles, Linux and more. These are sometimes very basic ('install app X to do it for you'), but Google's equivalent page has more detailed advice if you need it.

Whatever changes you make, be sure to note down your original settings first, just in case you need to switch them back later.

Reboot your device when you're done,  and it should now be using your (hopefully) problem-free new DNS server.

If you still have internet connectivity problems, though, it's time to ask your ISPs support team for help. Tell them what you've tried, and that should help them diagnose the issue and get your connection running smoothly again.

  • Get protected online for less with a great cheap VPN
  • Stop logging of your PC activities with our Windows 10 privacy guide
  • These streaming VPNs will help you get around geo-restrictions

Are you a pro? Subscribe to our newsletter

Sign up to the TechRadar Pro newsletter to get all the top news, opinion, features and guidance your business needs to succeed!

Mike Williams

Mike is a lead security reviewer at Future, where he stress-tests VPNs , antivirus and more to find out which services are sure to keep you safe, and which are best avoided. Mike began his career as a lead software developer in the engineering world, where his creations were used by big-name companies from Rolls Royce to British Nuclear Fuels and British Aerospace. The early PC viruses caught Mike's attention, and he developed an interest in analyzing malware, and learning the low-level technical details of how Windows and network security work under the hood.

Web hosting brand Nexcess absorbed into parent company Liquid Web

Decoding domain names and blockchain identifiers

NBA All-Star Game live stream 2024: how to watch online from anywhere

Most Popular

By Chiara Castro June 22, 2023

By Nate Drake June 21, 2023

By Nate Drake June 16, 2023

By Chiara Castro May 26, 2023

By Chiara Castro May 24, 2023

By Chiara Castro May 03, 2023

By Chiara Castro April 21, 2023

By Chiara Castro April 20, 2023

By Chiara Castro March 23, 2023

By Chiara Castro March 21, 2023

  • 2 Nvidia's entry level RTX 2000 ADA Generation is here and only requires a maximum of 70 watts of power
  • 3 ZLUDA, a tool that could run CUDA code on AMD and Intel GPUs, has been open sourced
  • 4 Undersea cables could be used as environmental sensors, according to researchers
  • 5 Microsoft is giving Windows Copilot an upgrade with Power Automate, promising to banish boring tasks thanks to AI
  • 2 You can run macOS on a Nintendo DS - and here's how to do it
  • 4 This upcoming feature on Google Keep may finally sway me away from Apple Notes for good
  • 5 You’ve probably missed Silo on Apple TV Plus – but it’s must-watch sci-fi
  • Help Center /

How To Fix the “DNS Server Isn’t Responding” Error on Windows 10

The DNS server is one of the necessary parts of getting a stable, working connection to the internet. Unfortunately, many Windows 10 users have been running into errors regarding this. Some reports say that Windows 10 displays the error message “DNS server isn’t responding” causing websites to stop loading.

Fix DNS Server Isn’t Responding-1

Table of Contents

What is a dns server, what happens when dns servers fail, what does “dns server not responding“ mean, what causes the “dns server not responding” error, solved: “dns server isn’t responding” error on windows 10, quick fix: switch to a different browser, method 1. restart your router, method 2. change your dns server, method 3. update your network adapter drivers, method 4. flush your dns and clear dns cache, method 5. manually enter your mac address, method 6. temporarily disable your antivirus, method 7. disable peer-to-peer windows 10 updates, method 8. disable internet protocol version 6 (ipv6), method 9. disable the microsoft virtual wifi miniport adapter, method 10. reset your ip address and network protocols (tcp/ip), final thoughts.

Short Answer: DNS servers translate domain names into IP addresses, allowing DNS clients to reach the origin server. When users type domain names into the URL bar in their browser, DNS servers are responsible for translating those domain names to numeric IP addresses, leading them to the correct website.

The Domain Name System (DNS) is the phonebook of the Internet. When users type domain names such as ‘softwarekeep.com’ or ‘google.com’ into web browsers, DNS is responsible for finding the correct IP address for those sites. Browsers then use those addresses to communicate with origin servers or CDN edge servers to access website information. This all happens thanks to DNS servers: machines dedicated to answering DNS queries.

A server is a program or device providing services to other programs, referred to as ‘clients’. DNS clients, built into most modern desktop and mobile operating systems, enable web browsers to interact with DNS servers. Here's more .

Short answer: It results to DNS Server Not Responding.

DNS servers can fail for multiple reasons - power outages, cyberattacks, or hardware malfunctions. In the case of a major DNS server outage, some users may experience delays due to the amount of requests being handled by backup servers, resulting in the common phrase: DNS Server Not Responding . But it would take a DNS outage of very large proportions to make a significant portion of the Internet unavailable.  

DNS Server Not Responding error means that your browser was unable to connect to the internet or the DNS of the domain you're trying to reach are unavailable. In order to resolve it, restart your router or modem, check for network issues and update your browser.

A Domain Name System (DNS) is a directory that translates domain names or hostnames into  Internet Protocol (IP)  addresses. Due to this process, users can easily access websites on the internet through web browsers.

Sometimes, users encounter DNS error messages when accessing a website, such as the “DNS server not responding” message. This means the web browser can’t connect to the site because the DNS server fails to map hostnames to IP addresses correctly.

There are many causes for the “DNS server not responding” error, from misconfigured network adapters to incorrect DNS server addresses. Fortunately, most of these problems lie on the user’s end and can be solved without much effort.

The DNS server failed issues is often caused by improperly configured DNS records. This might happen when users don’t use the correct values or IP address during the recording process.

Other possible causes of the “DNS server not responding” error are:

  • Unavailable DNS provider.  Your DNS service might stop working because of DNS errors on its network, such as heavy traffic and server outage.
  • Malfunctioning router or modem.  A faulty router or modem can also trigger DNS errors. Try switching the ethernet ports or using different ethernet cables to determine whether your router is causing the DNS problem.
  • Hardware or network issues.  Some hardware or network failures can also cause the “DNS server not responding” error. For example, a single server fails to relay the information to the next server correctly.
  • Antivirus software.  Problems can occur when the software vendor updates an antivirus program, making the program believe your computer is infected and suddenly block your internet access. When this happens, your browser might show the “DNS server not responding” message.

We’ll be using both standard Windows 10 troubleshooting methods as well as some specific procedures that aim to fix this error message. Our guides are step-by-step, allowing you to restore your internet connection efficiently.

Here are how you can fix the “DNS server not responding” issue:

  • Switch to a different browser
  • Troubleshoot network problems in network diagnostics.
  • Update or reinstall Network adapter drivers.
  • Restart your router or modem. 
  • Temporarily Deactivate antivirus and firewall. 
  • Flush DNS cache and clear DNS cache 
  • Change the DNS server address.  Replace your ISP’s address with a different DNS address.
  • Manually enter your MAC address.
  • Disable peer-to-peer Windows 10 updates.
  • Disable Internet Protocol version 6 (IPv6).
  • Disable the Microsoft Virtual WiFi Miniport Adapter.
  • Reset your IP address and network protocols (TCP/IP)

Tip : If you’re unfamiliar with the Windows 10 interface, we recommend reading our How to Get Started with Windows 10 article before troubleshooting.

It’s a possibility that the DNS server error only shows up in one specific browser. An outdated client could cause this, security exploits, missing or damaged files, or misconfigured settings.

The easiest way to potentially fix the “DNS server isn’t responding” error would be simply switching to a different browser. For example, try switching to Microsoft Edge if you’re currently using Google Chrome. Edge comes pre-installed on all Windows 10 systems, making it easy to access in situations like this.

Want a new forever browser? Check out our Which Web Browser Should You Be Using in 2021 article and find your new perfect match.

You can restart your router in 3 easy steps:

  • Locate the power button on your router and turn the device off.
  • Wait for a few minutes. We recommend waiting 5 minutes to allow your router and network to shut down properly.
  • Turn your router back on .

Test if you still experience DNS server issues after giving your router a restart. If necessary, continue reading and try our other methods to solve the error.

Another easy solution to this error is manually changing your DNS server. By doing so, you can go around limitations and might even get a better internet speed on your device. Here are the steps to quickly change your DNS server to a well-known, fast, and public DNS.

  • Press the Windows + R keys on your keyboard. This is going to bring up the Run utility.

windows run dialog box

  • Click OK to apply your changes. Now, you can see if the DNS server is still having issues.

Regularly updating your driver software is something you should do all the time. Outdated network drivers can cause more trouble than you’d think.

In this solution, we will be using the integrated Device Manager to update the drivers for your network adapters.

Windows Quick Menu

  • Wait for the driver installation to complete. Once the driver is installed, restart your computer and check if the DNS server is working.

If your DNS is outdated, you can manually clear its cache to potentially fix the issues this causes. The method is simple and involves using the Command Prompt.

Keep in mind that you might be required to use an administrator account to perform this method. Need help? Check out our How to make a local user an administrator in Windows 10 guide.

  • Open the Search function in your taskbar, or alternatively use the Ctrl + S keyboard shortcut to bring up the search bar.

command prompt

  • When prompted by the User Account Control (UAC), click Yes to allow the app to launch with administrative permissions.
  • Paste in the following command and press the Enter key to execute it:  ipconfig /flushdns
  • Close the Command Prompt and check if Google Chrome still shows you the “ DNS_PROBE_FINISHED_NO_INTERNET ” error.

Every network adapter installed on your device, be it your PC, laptop or tablet has a physical address called MAC. Your MAC address, or “Media Access Control”, is assigned to the device’s network.

Sometimes, manually finding and then inputting this address to your network properties will fix DNS server-related errors. Let’s see how you can get this done.

how to resolve dns server is not responding

Antivirus applications are known to cause issues on computers by interfering with your internet connection or blocking apps and services from running properly. You can test if the antivirus you’re using at the moment is causing the “DNS server isn’t responding” error by temporarily disabling it.

Note : This method is not recommended as it is unsafe to use your computer without protection. Only proceed if you’re aware of the possible risks and have a backup of your system to revert any damage that may happen.

windows quick Menu

  • Find your antivirus application from the list and select it by clicking on it once.
  • Click on the Disable button now visible in the bottom-right of the window. This will disable the application from launching when you start your device.
  • Restart your computer.

The Peer to Peer (P2P) update feature is quite controversial amongst Windows 10 users. While it aims to make updating your computer easier, it often hogs a large amount of bandwidth and slows down your internet.

This feature has been reported to cause issues with internet speed, DNS server, and more. Luckily, you can disable it.

Windows start

  • After turning this feature off, you’ll no longer use your internet to send and receive updates from other computers. Try and see if the DNS server error still happens after completing the steps above.

Internet Protocol version 6 (IPv6) is currently the most recent version of the Internet Protocol (IP). If your network is configured for the earlier IPv4, disabling IPv6 may be able to fix the “DNS server is not responding” error.

Windows quick Menu

  • Click OK to finalize the change.

how to resolve dns server is not responding

  • Repeat this process for all of the available Virtual Miniport Adapters. When done, close the Device Manager and restart your computer.

If none of the methods above worked, you may try to reset your TCP/IP. This requires the Command Prompt and potentially administrative permissions.

cmd

  • Type in the following commands and press the Enter key after each line to execute them: ipconfig /release ipconfig /all ipconfig /renew

command prompt

  • After successfully executing the commands, exit the Command Prompt and reset your PC. Check if the “DNS server isn’t responding” error is still present.

We hope this helps. If you liked it, share it. If you need more help of this kind, our Help Center offers hundreds of guides to assist you if you’re in need of further help. Return to us for more informative articles, or get in touch with our experts for immediate assistance.

One more thing 

Would you like to receive promotions, deals, and discounts to get our products for the best price? Don’t forget to subscribe to our newsletter by entering your email address below! Be the first to receive the latest news in your inbox.

You may also like

» Solved: No Internet Connection Windows 10 » “Server DNS Address Could Not Be Found” Error In Google Chrome » Slow Internet on Windows 10? Here’s How To Fix It

  • Domain Names
  • Domain Name Search
  • Free Domain Transfer
  • .com Domain
  • 1 Dollar Domain
  • Cheap Domain
  • Free Domain
  • Buy SSL Certificate
  • Website Builder
  • Website Platforms
  • Website Templates
  • Web Design Services
  • eCommerce Website Builder
  • Local Business Listing
  • Web Hosting
  • WordPress Hosting
  • 1 Dollar Hosting
  • Windows Hosting
  • Free Website Hosting
  • Create Business Email
  • HiDrive Cloud Storage
  • Microsoft 365 Business
  • Cloud Server
  • VPS Hosting
  • Dedicated Servers
  • Rent a Server
  • IONOS Cloud
  • Business Name Generator
  • Logo Creator
  • Favicon Generator
  • Whois Lookup
  • Website Checker
  • SSL Checker
  • IP Address Check

DNS server not responding? Here’s how to fix the error

DNS server not responding? Here’s how to fix the error

If your browser can’t establish a connection to the internetInternet, the Windows Troubleshooting function will occasionally respond with the message, “DNS server not responding”. There are many factors that can cause this notification to appear. Fortunately, this the DNS server problem can generally be correctedfixed in just a few simple steps.

DNS: online name resolution

Changing your web browser, deactivating the firewall (temporary), restarting the router, changing the dns server via the router, change dns server under windows, changing the dns server using powershell, changing the dns server using the command prompt, checking the new dns server.

Professional Email Address & Personal Domain Name

Get an email address as professional and unique as you are including a free matching domain!

The domain name system (DNS) is a directory service used for transforming alphanumeric domain names into numeric IP addresses . A decentralized process, name resolution generally takes place on DNS servers’ networks distributed throughout the world. Every Internet address you enter into your web browser’s search bar is then forwarded by your router to a DNS server. This server then dissolves the domain name into a numeric sequence and returns a corresponding IP address . Should the DNS server fail to produce an answer because it’s down, then it won’t be possible to access the desired website; the result is the error message “DNS server not responding”.

DNS server is down: The best solutions at a glance

The root of such irritating messages can often be traced back to the server outage. In such cases, the DNS server is temporarily unavailable. Most of the time, these problems can be corrected by changing browsers, or switching a few of your firewall settings. Restarting the router or changing the DNS server can also solve the problem.

To ensure the connection problem isn’t being caused by your web browser , carry out a test by attempting to visit the desired web page with alternative applications . Web browsers like Mozilla Firefox, Google Chrome, Microsoft Edge, and Apple Safari are some of the most conventional options. If you can solve the problem simply by switching browsers, then check your preferred application’s settings and make sure you’re using the latest version of it. Certain circumstances may require uninstalling the program and reinstalling it again.

In case you aren’t able to achieve your desired results simply by changing browsers, then the next step is to rule out Windows Firewall as the possible culprit. Pull up the control panel and temporarily deactivate the firewall . If you’re now able to access the desired website, then it looks like you’ve identified the Firewall as the source to the problem. Next, check its configuration . Should the error persist even after deactivating the firewall, then the DNS server may yet prove to be the cause of the problem.

Connection problems can often be solved by restarting the server. Most devices include a power button specifically for this purpose. Should this fail to yield any results, then it looks like a hard reboot may be in store; this is done simply by pulling out the power plug. Wait around 30 seconds until all of the electrical components have completely powered down before starting up the device again. Should you receive the error message “DNS server not responding” after having completed the first two steps, then the only choice remaining is to choose an alternative DNS server.

Selecting another DNS server

If you have ruled out common causes of error such as the router software crashes or conflicts with Windows Firewall, then changing your DNS server could be the solution.

Typically, the Internet provider usually assigns the DNS server address. A few clicks is all it takes to replace the DNS server with your desired server.

Using a public DNS server is also an option; just look on specific DNS server lists. Google operates a fast, free, and very reliable public DNS server. How to set up these DNS servers via the router settings or under Windows 10 and Windows 11 is explained in the step-by-step instructions below.

If you want to change the DNS server via your router’s settings, first open your browser and access your router as follows:

  • Open the command line in Windows by using the key combination Windows key + [R] and typing “cmd”.
  • Now enter “ipconfig” into the open tab and copy the numbers after “Default gateway” onto the clipboard .
  • Now copy just the number into your browser’s address field, confirm it, and log in with your relevant access information.
  • Log into web interface of your router.
  • Look for the “Access data”. This is typically found in the “Internet” menu.
  • Select the individual DNSv4 server and type in the addresses (primary and secondary) of your preferred choice. When it comes to Google servers, for example, these are 8.8.8.8 and 8.8.4.4.

If Internet Protocol Version 6 (IPv6) is used instead of the Internet Protocol Version 4 (IPv4), then the IPv6 addresses of the DNS server must also be exchanged. The public DNSv6 addresses of the Google servers are:

- 2001:4860:4860::8888

- 2001:4860:4860::8844

Step 1: Show network connections

Use the search function to search for “ Network connections ”. Click the result “View network computers and devices” with the left mouse button to open the menu.

Windows 11: Search for network connections

Step 2: Select the network adapter in use

In the second step, you now need to select the Internet adapter you are using. If you have a wireless connection, select the WLAN adapter (Wireless Network Connection). If you are connecting to the Internet via cable, the LAN adapter is the right choice (LAN connection/Ethernet). Once you have identified the correct network adapter, right-click on it and select the “Properties” menu item.

Windows 11: Select network adapter

Step 3: Select Internet protocol

Now it is time to select the Internet protocol in use. You can choose between the Internet Protocol version 4 and the Internet Protocol version 6. Start with the DNS server settings for version 4 by selecting it and then clicking the “ Properties ” button.

Windows 11: Select Internet Protocol

Step 4: Change DNS server address

Click on “ Use the following DNS server addresses ” and enter the address of the alternative DNS server there. For example, if you want to use Google’s DNS server, enter 8.8.8.8 for “Preferred DNS server” and 8.8.4.4 for “Alternate DNS server”.

Change DNS server address in Windows 11

Click the “ OK ” button to confirm the DNS server change.

If Internet Protocol version 4 (IPv4) is used instead of Internet Protocol version 6 (IPv6) , select version 6 in the third step and set the corresponding IPv6 addresses. For example, for Google servers, these would be 2001:4860:4860::8888 and 2001:4860:4860::8844 .

You can also use Windows PowerShell to change the DNS server. This method is more suitable for experienced users. With just a single command, you can change the DNS server without having to click through all the Windows menus if, for example, the currently entered DNS server is not responding.

Click on the Windows icon on the task bar, search “ PowerShell ”, right-click “ Windows PowerShell ”, and then choose “ Run as administrator ” from the menu.

Now you can determine the name (alias) of the adapter (i.e. the network cable), which should connect you to the Internet. To do this, enter the following command into PowerShell:

Setting the adapter via PowerShell

In the example, the name of the adapter is “Ethernet”. Use the following command to change the DNS server addresses:

Instead of “Ethernet” insert the previously determined interface name (if different).

Changing the DNS Server via PowerShell

The DNS server addresses, 8.8.8.8 and 8.8.4.4 , are the addresses of Google’s public DNS servers. If another public DNS server is used, both addresses need to be changed accordingly in order to comply.

Changing the DNS server via the command prompt is also aimed more at users with some experience in Windows administration.

First open the command prompt as an administrator by entering “ cmd ” in the search function, right-clicking the appropriate search result and clicking “ Run as administrator ”.

Next, determine the interface name as well. This is done with the command:

Now you can configure primary and secondary DNS servers with the following commands:

Changing DNS server via input prompt

The name in the quotes must match the previously set interface name!

You can find out whether changing DNS server has solved the problem by carrying out a simple test. Enter the URL of a well-known site in your browser e.g. https://www.google.com . If the site can be accessed, it means the DNS server is functioning properly.

If the site can’t be accessed, you can enter the following IP address into your browser: 172.217.23.99 . This is one of Google’s IP addresses. If Google doesn’t appear after entering the address, it probably means there’s a general Internet problem rather than a problem with the DNS server.

$1 Domain Names

Register great TLDs for less than $1 for the first year.

Why wait? Grab your favorite domain name today!

Related articles

Linux vs. Windows Servers

Linux vs. Windows Servers

The duel between Linux and Windows may have an obvious victor on the home computer front, but the battle for server use paints a very different picture: since the beginning, Linux has bested Windows, as usage figures show. But many users remain unconvinced by statistics and rightfully ask the question: what are the actual differences between the two platforms?

Load balancing

Load balancing

Online stores, company websites, or promotional content: it doesn’t matter what platform you’re using—availability remains key for a successful online business model. More and more companies are opting to use load balancing schemes to equally distribute the server requests of internet users across multiple computers. When properly applied, not only does load balancing permit high availability for…

How to change DNS servers on Windows 10, 8 and 7

How to change DNS servers on Windows 10, 8 and 7

It can make sense to change DNS servers (typically that of the internet provider) for a number of reasons: One example is that it can enable faster access times on the World Wide Web. In this guide, you’ll find out why this is the case and how you can change DNS server on Windows 10, macOS, and other operating systems.

Flush DNS | How to clear the DNS Cache

Flush DNS | How to clear the DNS Cache

Operating systems, such as Windows or macOS, automatically save information about address resolution from systems and applications in the network in a DNS cache. The purpose of this practical cache is to speed up network traffic. Read on to find out why it’s useful to regularly clear the DNS cache and how exactly such a DNS flush works.

Batch file commands at a glance

Batch file commands at a glance

Batch files are files with commands that are run through the Windows command line and are processed in a batch. The most varied processes can be automated with their help. Batch file commands have existed since MS-DOS was released back in the 1980’s. The following article summarizes some of the most important batch commands for you.

Build or host a website, launch a server, or store your data and more with our most popular products for less.

how to resolve dns server is not responding

1. Manually Set A DNS Server (Recommended)

It is very likely that your ISP’s DNS server has encountered downtime (maybe temporarily). So, you will need to use another DNS server to continue accessing the web. There are several DNS providers and you can use any of them (as per your preference). However, I would personally recommend you to try Cloudflare’s 1.1.1.1 DNS .

In case you have already set a custom DNS server, you should consider looking for alternatives like Google Public DNS and Cisco OpenDNS . If you are not sure how to manually change it, you can refer our guide on how to change DNS server on your Windows machine or your router. Fret not, even if this solution does not help resolve your issue, it still a good practice to use a different DNS like Cloudflare’s DNS to ensure maximum privacy and speed.

2. Uninstall/Re-install Network Drivers

A lot of users found that uninstalling the network driver (and then re-installing it) resolved the issue. So, if you want to fix “DNS server is not responding” error on your Windows 10 system, follow the steps below:

device manager

  • Finally, right-click on any other adapter option and click on “ Scan for hardware changes “. The driver should just re-appear. If not, then disconnect your WiFi adapter/cable connection and re-connect.

3. Set Your MAC Address Manually

If the first two solutions did not work, and you are still getting the error – “ DNS server is not responding “, then setting your MAC Address manually should do the trick. This address is supposed to uniquely identify a piece of network equipment and is also called “physical address”.

And, to configure your MAC Address manually, you need to first note down your physical address (or MAC address). You will need to take the help of our guide to find your MAC Address in Windows 10.

Once you know what your physical address (MAC Address) is, you need to ensure that your network connection uses the same value. To do that, you need to go through our resource on how to change your MAC Address (in this case, you want to ensure that you have the correct value set). If you want, you can completely try changing your MAC Address and then let us know if it helped to fix the “DNS Server is not responding” error.

4. Clear the DNS Cache

To clear/flush the DNS cache, follow the steps below:

command prompt

  • You have successfully cleared the DNS Cache. Now, check if the error has been resolved.

5. Update Your Network Drivers

network driver update

You need to head to the device manager window and then scroll down to the section of network adapters. You just need to right-click on the active network adapter and click on “ Update Driver “.

If there’s an update available, you should apply it.

6. Upgrade To The Latest Firmware On Your Router

Note: Upgrade failure might cause permanent damage to the router.

It is always recommended to have the latest firmware or software updates applied. So, if it’s an issue with the firmware, you should no longer encounter – “ DNS Server not responding ” error after applying the update. However, if you are not sure about this, we would not recommend you to proceed. You need an IT expert to upgrade your router’s firmware without failure or confusion. In case you want to experiment, you should refer the router’s manual or the official web resources to know more about the upgrade (the update procedure can be different for several manufacturers).

7. Turn Off Microsoft Virtual WiFi Miniport Adapter

In the device manager window, under the “Network Adapters” section, you might find “ Microsoft Virtual WiFi Miniport ” adapter listed. You may or may not have it listed. But, if you have it – simply right-click on it and disable the adapter. This should solve “DNS server is not responding” error.

Wrapping Up

Now that you’ve known about the best possible solutions to fix “DNS Server is not responding” error, we are certain that your problem must have been resolved. If it still does not work, let us know about it in the comments below!

Filed in Computers > Web . Read more about Internet .

site logo

How To Fix The “DNS Server Unavailable” Error

Luckily, there are a few easy solutions

Author avatar

The Domain Name System (DNS) server is where all of the domain names for the sites you’ve visited are stored. When searching a domain name in a web browser, it is forwarded by your router to a DNS server. If the particular site’s domain name has been saved, it then returns the corresponding IP address. This makes the loading process for those sites particularly faster. 

As great as this process is, it’s not uncommon for the DNS server to fail to establish a connection from time to time. Attempting to troubleshoot your web browser in this instance can often result in a ‘DNS server not responding’ error.

How To Fix The “DNS Server Unavailable” Error image 1

Many factors could cause this particular error to show up on your screen. The most prominent of which is the possibility that the server itself is currently experiencing an outage. Luckily, this problem is often accompanied by a few easy solutions.

Have you’ve received an error that the DNS server is unavailable? For a quick fix, these problems can sometimes be corrected by something as simple as changing browsers, messing with a few of your firewall settings, or rebooting your router. It’ll be up to you to figure out the cause and subsequent correction for the problem. 

How To Fix The “DNS Server Unavailable” Error image 2

Start by using a different browser for the web pages you’re trying to open. This means that if you’re currently receiving the error while using the Mozilla Firefox browser, switch it up to Microsoft Edge or Google Chrome. Should the problem persist, we can move on to testing out other devices.

Attempt to open a webpage using a mobile device, on the same network, to ensure that the problem isn’t the result of hardware failures. It would also be beneficial to attempt to connect to the same webpages using your data plan to identify if the cause is, in fact, with the DNS server.

Once you’ve exhausted these steps, reboot your router. If the “DNS server unavailable” error is still present, we’ll have to undergo a few more effective methods.

Flushing Your DNS (Windows)

How To Fix The “DNS Server Unavailable” Error image 3

The most effective method for fixing the issue with the DNS server being unavailable is to flush it using Command Prompt .

  • Pull up the Run dialog by simultaneously pressing the Windows key and R key .
  • Type cmd into the field and press Enter .
  • In the Command Prompt window, type ipconfig /flushdns and press Enter .

How To Fix The “DNS Server Unavailable” Error image 4

  • Follow up by typing ipconfig /release and press Enter .

How To Fix The “DNS Server Unavailable” Error image 5

  • Finally, type ipconfig /renew and press Enter .

How To Fix The “DNS Server Unavailable” Error image 6

  • Close out of the Command Prompt window and reboot your system.

Flushing Your DNS (MacOS)

How To Fix The “DNS Server Unavailable” Error image 7

You can also flush the DNS on a Mac. The way in which you do this will vary slightly depending on the version of Mac your computer is running. It often only involves a change in the syntax used during the process.

  • Open a Finder window and then head into Applications , followed by Utilities , and ending in the Terminal .
  • MacOS High Sierra – sudo killall -HUP mDNSResponder; sleep 2; echo macOS DNS Cache Reset | say
  • MacOS Sierra – sudo killall -HUP mDNSResponder;say DNS cache has been flushed
  • MacOS Mojave – sudo killall -HUP mDNSResponder;sleep 2;
  • MacOS X El Capitan/Yosemite – sudo dscacheutil -flushcache;sudo killall -HUP mDNSResponder;say cache flushed
  • Press the Return key, enter your password, and then hit the Return key once more.
  • Await the audio alert that indicates a successful DNS flush before exiting the Terminal.

The MacOS X cache clearing will need a few added steps in order to fully flush it out. You’ll have to flush both MDNS and UDNS caches on top of the steps previously taken.

Before exiting from the Terminal, perform the following commands:

  • For the MDNS cache, type sudo discoveryutil mdnsflushcache
  • For the UDNS cache, type sudo discoveryutil udnsflushcaches

Remove Multiple Antiviruses

How To Fix The “DNS Server Unavailable” Error image 8

“You can never have too much protection.” This may be somewhat true in the real world, but in the world of  technology, having multiple antivirus programs installed on the same computer can actually hinder the protection provided. 

Check to see if you have two or more antivirus programs currently running as this may be the reason for the DNS issue. Once you disable all additional programs, reboot your system and the problem should resolve itself.

Ensure that moving forward you only keep a single software program running to help defend yourself from unwanted malware attacks. This not only increases security but can help you avoid running into more DNS server errors.

Changing DNS Servers

How To Fix The “DNS Server Unavailable” Error image 9

If you’ve already attempted all fixes written here and are still receiving the same “DNS server unavailable” error, it may be in your best interest to change your DNS servers. There are plenty of public DNS from which to choose, Google’s free DNS being one of the more popular choices.

The process for this is very simple and can be done in a few clicks, depending on where you choose to change it. We’ll be using the Windows operating system in each of our examples.

DNS Changes via Router

How To Fix The “DNS Server Unavailable” Error image 10

  • You can find the Default Gateway by opening a Command prompt window, typing ipconfig, and pressing Enter. Copy the numbers located beside Default Gateway in the pulled up information.

How To Fix The “DNS Server Unavailable” Error image 11

  • Login to the router using the proper credentials.
  • Locate your internet account information which can often be found in a similarly named tab.
  • Navigate to the DNS server and select the option that best mirrors your used internet protocol (IPv4 or IPv6).
  • Google’s DNS server will be 8.8.8.8 in the preferred DNSv4 and 8.8.4.4 in the alternate DNS server . In the case of IPv6, you’ll want to use 2001:4860:4860::8888 and 2001:4860:4860::8844 respectively.
  • Save the edited information and exit the router interface.

DNS Changes via Windows OS

How To Fix The “DNS Server Unavailable” Error image 12

  • Access your network connection properties by launching the Run function ( Windows key + R ) and typing in ncpa.cpl . Press Enter .

How To Fix The “DNS Server Unavailable” Error image 13

  • Windows 10 users can right-click the Windows icon at the lower left of the desktop screen and select Network Connections from the menu.
  • Windows 10 will have your options on the left side panel. Select one and choose Change adapter options from the main window.
  • Right-click your choice and select Properties .

How To Fix The “DNS Server Unavailable” Error image 14

  • In the Networking tab, highlight your IP version (v4 or v6) from the menu and click the Properties button.

How To Fix The “DNS Server Unavailable” Error image 15

  • Click the radial for Use the following DNS server addresses: to enable editing capabilities.

How To Fix The “DNS Server Unavailable” Error image 16

  • If you had been using a previous DNS server not obtained automatically, remember to annotate the addresses just in case you want to return using them at a later date.
  • Finalize the changes by clicking OK .

Test New DNS Server

How To Fix The “DNS Server Unavailable” Error image 17

Once the DNS servers have been changed, open a browser and attempt to launch a well-known site like www.google.com . If the site is immediately accessible, then the new DNS is functioning properly. If not, enter one of Google’s IP addresses, 172.217.16.195 , directly into your browser and hit Enter. 

Wait for the familiar Google logo and search bar to appear. If this also fails, then the problem may lie with the internet and not the DNS server itself. Contact your internet service provider for additional help if this is the case.

' src=

Former US Army IT communications specialist who began his online blogging career in 2016. Joseph has over 10 years experience in the IT industry as both an analyst and communications expert. He's a night owl and an avid Red Bull consumer who spends most of his downtime enthralled by online gaming and website building. Read Joseph's Full Bio

Read More Posts:

how to resolve dns server is not responding

Leave a Reply

Your email address will not be published. Required fields are marked *

IMG-LOGO

How To Fix “DNS Server Not Responding” Error? (12 Methods)

dns server not responding

While surfing the internet, on many occasions your browser must have shown an error message stating “ DNS server not responding ” or “ DNS server isn’t responding “. You start freaking out about what went wrong with the website, browser, or internet connection. But things are way different from what you are assuming.

This DNS server not responding generates an error when DNS fails to translate your hostnames into IP addresses. There can be multiple reasons that trigger this error message on your browser screen, which we will discuss in later sections of this post in detail.

But to your knowledge, most problems can be easily resolved with simple steps. The most common and effective method that would work is to restart your computer or switch to another web browser.

So, in this post, we try to cover all the aspects of “DNS Server not responding”, i.e. What is the meaning of DNS Server Not responding, what are the reasons that cause DNS Server not responding error and how can you fix them?

Keep on reading to get all your answers, Let’s get started!

Methods to fix DNS Server not Responding error (Windows)

  • Check out different browsers
  • Turn on your computer in Safe Mode
  • Check with antivirus and Firewalls
  • Restart your internet Modem or Router
  • Update your Network Adapters with the latest version available
  • Disable P2P feature to fix the DNS server not responding Windows 10
  • Clear your DNS cache and reset your IP address
  • Disable all connections other than the primary
  • By changing the DNS settings on your Windows PC
  • Temporarily Disable IPv6
  • Check if disabling the Microsoft Virtual Wi-Fi Miniport Adapter fixes the issue?
  • Contact your Internet service provider

Now you have got an idea about what the “ DNS server does not responding ” error means and what the possible reasons causing it. So, it is time for you to know how you can fix this error with the best possible methods available on both the platforms Windows as well as macOS.

1. Check out different browsers

One of the most common and basic methods that everyone should try first is to check if the error occurs in other browsers too. Sometimes, the DNS server not responding error can be fixed by simply changing the browser or updating the current one with its latest version available.

To start with, there are various other popular web browsers available on the internet such as Mozilla Firefox or Microsoft Edge you can try. If you are a macOS user and your default web browser is Safari you can try on either Chrome or Firefox instead.

If you don’t find a DNS server issue or an error message, it means there is an issue with your default current web browser. You can either reinstall it or update it with the latest version available.

However, if you still find the error message “DNS server not responding” after switching the browsers, it means, the source of this error is not your browsers.

2. Turn on your computer in Safe Mode

Sometimes, due to some issues in operating systems, your computer may show a DNS server not responding to error messages on your web browser. Hence, to figure out and resolve this issue you can turn your computer on in safe mode and check if it fixes the issue or not.

In safe mode, all the computer resources and files will be limited that are required to run the operating system, which can be an effective method to resolve this issue.

Turning Safe mode in Windows 7

For Windows 7 users, to turn on your computer in safe mode, you need to restart your computer by going to Power > Restart. After that, when the computer starts booting up, hold down the F8 key immediately. After that check, the issue DNS server not responding to Windows 7 was fixed or not.

Turning Safe mode in For Windows 10 or 11 users

Turning safe mode in both Windows 10 and 11 is quite the same but it is different from Windows 7. Let us see what steps you need to follow:

  • Click on the Windows button as well as the key R simultaneously.
  • Type “msconfig” in the box provided.

Run utility window

3. Select the Boot tab > Safe Boot option and click on the Apply button.

windows Safe Boot option

4. Now select the Restart button to apply the changes.

and your computer will boot up in safe mode. After that check, the issue of the DNS server not responding to Windows 10 or the DNS server not responding to Windows 11 has been fixed or not.

3. Check with antivirus and Firewalls

If checking with different browsers as well as accessing the website in safe mode does not help you to fix the issue, the next method you can try is to disable the antivirus and firewalls of your system temporarily.

Antivirus and Firewalls are some of the most important security measures of your system that secure your website from malicious attacks and intrusion. But sometimes they can also create problems for your system and with your connectivity. Hence to check whether firewalls or antivirus software are the culprits, you need to disable them temporarily and check if the issue persists or not.

If you are a Windows user, to disable the Windows antivirus application “Windows Defender” you need to go to your Control panel > Update and Security > Windows Security > Virus and Threat protection >Manage Settings .

Disable antivirus and Firewalls Temporarily

And turn off the Real-time Protection temporarily as shown in the picture below:

Real-time Protection

4. Restart your internet Modem or Router

Another easiest troubleshooting method to fix the DNS server not responding issue is by restarting your internet modem or Router. This method helps to clear out your router’s cache memory and that could help you to fix the issue.

To restart your modem, you can simply turn it off by pressing the power button until the LED lights stop blinking and wait for 10 seconds. Or it is better to remove the power source from the router/modem and wait for 30 seconds. After waiting for a while, turn on your modem or router or plug it into the power source again and wait till it can establish the connection.

After doing so, move back to your web browser and check if this method can resolve the “DNS server not responding issue” or not.

5. Update your Network Adapters with the latest version available

Another possible reason that you are facing the “DNS server not responding” issue can be due to an outdated version of your Network Adapters. So, in this situation, updating your network adapters with the latest version available can be the solution. You can update your Network Adapter manually or use tools to search for updates and install them for you automatically. If your network adapter provider is Intel you can easily get the latest version on their official website.

6. Disable the P2P feature to fix the DNS server not responding to Windows 10

If all the above-mentioned methods are not able to fix the DNS server not responding error. Another thing you can try is to disable the Windows P2P feature which is exclusive to Windows 10 users.

However, the above all saves your machine’s download bandwidth. This means it lets you download all the Windows updates once and after that, it uses your device as a medium to spread/share this latest version across all the computers that are available on your local network.

However, this feature can also be a culprit of triggering a DNS server not responding error and disrupting your DNS process. Hence, you need to disable it temporarily and check whether it is the culprit or not.

To disable this P2P feature, all you need to do is to click on Windows located at the down left corner of your machine and go to the Settings option followed by Update and Security as shown in the picture below:

Windows Update and Security

Now Click on the Advanced options as shown in the picture below:

Windows Update

You will find the Delivery Optimization option just below the Advanced Options page as shown in the picture below:

Windows Advanced Options

Now to disable the P2P feature, you need to turn off the “Allow downloads from other PCs” option as shown in the picture below:

Disable P2P feature in Windows

After following all the steps mentioned above, you need to restart your computer to make the changes effective and try to check if it can remove the issue or not. In case it doesn’t work we are going to provide you with more solutions that you can try.

7. Clear your DNS cache and reset your IP address

Earlier, you tried to restart your router to clear its cache but it didn’t work. Even if you tried the most effective and common methods it is still not able to fix it. Now it is time to get deeper and a little technical by looking at your DNS settings. Since the router has a cache present, it needs to be purged before establishing a connection to the internet.

For Windows users, you need to open your command prompt by typing the “ cmd ” in your Windows search bar and choosing the Command prompt application as shown:

Command Prompt

Open the command prompt app and enter ipconfig/flushdns followed by pressing Enter:

Command prompt to flush dns

When hitting the Enter button, the Command prompt will flush your DNS instantly and a message will display stating “ Successfully flushed the DNS Resolver Cache ” as shown in the picture below:

flush Dns

Similarly, repeat the same process by typing the following commands as mentioned below:

ipconfig /registerdns

ipconfig /release

ipconfig /renew

8. Disable all connections other than the primary

Now, if disabling all the firewalls and antivirus applications on your machine doesn’t help you out with the DNS server not responding issue, another thing you can try out is to disable all the connections other than the primary one. It means you should not disable the current or active connection but other available connections.

For Windows 10 or 11 users, you need to go to your Windows icon located at the bottom corner left-hand side of your screen and click on it. Type “Network connections” in the search bar as shown in the picture below and select the View network connections application as shown below:

Windows Network connections

When you click on View Network connections, you will be directed to the Network Connections page, where you can see all the available connections you have. The active/current connection that you are using will be marked as green whereas the connections that are not in use will be marked as red cross as shown in the picture below.

Network Connections not in use

Now select the connections which are not in use and disable them one by one. After successfully disabling all the secondary connections, you need to restart your computer and check whether it resolves the DNS server not responding issue by accessing the website on your browser.

9. By changing the DNS settings on your Windows PC

This method is getting a little technical and requires a lot of steps, which can be a little confusing for any beginner. But it is an effective method that you must try if all the above methods fail to fix the DNS server not responding issue.

If you are a Windows user, the first thing you need to do is to go to your Network Connections, Following the same process mentioned in Method 8. On the View Network connections page, choose the connection you are currently using or active and right-click on it to reveal options. Select properties.

Network Connection Properties

When you click on the properties, a new window will open, in which you have to select Internet Protocol Version 4 (TCP/IPv4), as shown in the picture below:

A new window of Internet Protocol Version 4 will appear and you need to select the option “Use the following DNS server address” to assign a different DNS address manually.

you can fill Google ‘s public DNS IPv6 address in the Preferred DNS server as 8.8.8.8 and the Alternate DNS server as 8.8.4.4

10. Temporarily Disable IPv6

After IPv4, the latest internet protocol version that is primarily used is IPv6. Its main function is to route traffic between networks and the internet. But sometimes, it can also be the culprit for triggering a DNS server not responding error message on your computer screen. So, to check whether it is the main culprit behind this error or not, you need to open your Computer Network Connection page, just like you did in the above two methods. and select the active/current connection, right-click on it, and select the Properties option.

You will have a Network Connection properties window as shown below: Under the Networking tab of the panel that opens, scroll down until you see Internet Protocol Version 6 (TCP/IPv6):

Disabling IPv6 on windows

Now disable the IPv6 and unselect the box if it is selected by default as shown in the picture above. Now restart your web browser and check if the problem is resolved or not.

11. Check if disabling the Microsoft Virtual Wi-Fi Miniport Adapter fixes the issue.

To disable the Microsoft Virtual Wi-Fi Miniport Adapter, the first thing you need to do is press the Windows button and R key simultaneously on your keyboard. A run pop-up window will appear.

Now you need to type devmgmt.msc and hit the Enter key. This command will launch the Device Manager application on your computer screen. Now click on the View tab and select Show hidden Devices to show some new devices which are hidden in the list as shown in the picture below:

Windows Device Manager

Click on the Network adapters category to expand and right-click on the Intel Virtual Wi-Fi Miniport Adapter to choose the uninstall device option.

Uninstall Intel Virtual Wi-Fi Miniport Adapter

Do the same process with all the available Virtual Miniport Adapters and when done, close all the windows and restart your system.

12. Contact your Internet service provider

Although from the above 11 methods, any one method will be sufficient to fix the DNS server not responding error. But in case none of the above methods work, the only and final option left for you is to contact your Internet service provider.

Their technical knowledge and skills will help you to resolve this issue as soon as possible.

You can also read our other articles that are also based on similar kinds of errors such as:

  • How to Fix DNS_PROBE_FINISHED_NXDOMAIN Error?
  • How To Fix Error 404 Not Found?

Read: 🚩 chrome://net-internals/#dns – How to Clear DNS Cache Chrome

Methods to fix DNS Server not Responding error (macOS devices)

  • Turning Safe mode in macOS
  • Flush DNS cache in macOS devices
  • Disable Secondary connections
  • Temporarily Disable IPV6 in macOS
  • Disable firewall in macOS
  • Change DNS settings in macOS

Now that you have learned how to fix the DNS server not responding error in Windows devices, it’s worth noting that Mac users can use the methods listed below:

1. Turning Safe mode in macOS

For macOS users, the process is almost the same. When your machine is booting up you need to press the shift key unless or until the Apple logo appears. Once the logo appears, you can release the key and your Mac machine will start in safe mode.

After that, in safe mode, you can check whether the issue persists while accessing the website again or not. If in safe mode there is no internet or any connectivity issue and if the DNS server not respond issue occurs, it may be caused by any third-party application such as an antivirus.

2. Flush DNS cache in macOS devices

For macOS users, to purge or flush the DNS cache, you need to go to your Terminal application by pressing the Command as well as Space keys simultaneously and type the “terminal” keyword into the Spotlight. Open the Terminal application type the following command and hit enter:

dscacheutil -flushcache

Now you are done, this simple command will flush out the DNS cache instantly.

3. Disable Secondary connections

For macOS users, to disable secondary connections, the process is quite different. To do so, you need to navigate through the Apple icon similar to the Windows icon in Windows OS. Select System Preferences followed by Network.

macOS Network Settings

All the available network connections will be listed on the left side of the window as shown in the picture above. Now to disable any of the connections, you need to select the network and click on the (-) sign located at the bottom of the window as shown in the picture.

4. Temporarily Disable IPV6 in macOS

For macOS users, first of all, you need to open the Terminal application and enter the commands given below:

networksetup -listallnetworkservices

A complete list of all the available networks will appear. Now to disable IPv6 for Wi-Fi devices, you need to enter the command given below:

networksetup -setv6off Wi-Fi // for wifi connection

After that press the enter button, and you are done. You can check if this method is working or not by simply restarting your web browser and trying to access a website.

5. Disable the firewall in macOS

For Macintosh users to disable the Firewall temporarily, you need to go to your System Preferences > Security and Privacy > Firewall.

After successfully deactivating the antivirus or Firewalls, you can access the website from the website and check if the issue is still there or not. If the issue has been resolved, you can check the settings of your antivirus program and enable it.

6. Change DNS settings in macOS

However, if you are a macOS user, you can have this setting by navigating to your Apple icon > System preferences > Network.

macOS system Preferences

The next thing you need to select your current network and select the Advanced button.

macOS network Advanced option

The moment you click on the Advanced button a new window will appear in which you need to enter a new DNS. Select the DNS tab click on the “+” button and press the Enter button.

macOS adding new DNS

When you successfully enter the new DNS information, the next thing you need to do is to click on the Apply button and restart your web browser. You can access the website to check if the error DNS server not responding is resolved or not.

Intermittent DNS server not responding Issue

At times, there are certain occasions you may also experience an intermittent DNS server not responding error on your computer screen. The main culprit for triggering this error can be your faulty broadband router or modem. i.e the issue has been caused by your network adapter and you need to follow these steps to ensure it works properly:

  • Restart your modem or router
  • Update your network card drivers
  • Try reconnecting your computer to the router
  • Try disabling IPv6
  • Reset Winsock

Step 1: All you need to Open a Cmd prompt with admin privileges

Step 2: Type netsh winsock reset catalog and press enter.

Reset Winsock using cmd prompt

Step 3: Restart the computer and you are done.

However, if none of the methods mentioned above worked for you, you can try them out by performing a clean boot in Windows and disabling any antivirus program temporarily.

What is the meaning of a DNS Server Not Responding to an Error?

DNS server isn't responding error

In simple words, a DNS or Domain Name Server is a translator that translates hostnames that are alphanumeric into IP addresses. Let us understand how it works in detail.

First of all, when you enter your web address or hostname in the address bar of your web browser, it is sent to a nearby DNS server via your router, where it gets translated into a numeric IP address. During this translation process, if anything goes wrong, the user will get notified by an error message on their web browser page stating “DNS server is not responding”. i.e. your web browser has not been able to make a successful connection to the internet.

Generally, this type of error occurs from the user end, either due to the user having a poor internet connection or not properly configured DNS. It is also possible that the user has not updated their web browsers or even the server is busy.

Hence, the most common and widely used solution that you must try to fix this issue is simply restarting your Personal computer or trying on other browsers.

Let us check out what are the possible reasons for DNS Server not responding on your PC, especially on your Windows device. Since Windows has the major Operating system market share in the world, let us see what are the reasons for the DNS servers not responding on Windows 10.

Possible Reasons for DNS Server not responding to Windows 10 devices

When a user enters the host’s name in the web browser, it gets translated into an IP address by DNS. The DNS saves all these IP addresses that the user requests in the form of a cache. Hence, from this, there can be only two possibilities that cause this error to happen in Windows 10 devices. They are:

  • Exhausted Cache Memory: You have already read that all the IP addresses that the user request is stored in DNS as cache memory so that whenever the user likes to visit the website again, it does not go through the same process again and again.
  • Malware attacks: Some malware or Computer viruses are assigned to steal data from your browser. Similarly, phishing is a data-stealing technique in which your computer is infected with some malware and Your web data is being stolen from the DNS cache or compromised. Due to this, you will start being redirected to some other potentially harmful websites.

Now you must be able to understand what are the possible causes that let this error message reflect on your webpage. Let us check out the different methods by which you can fix this issue as soon as possible.

Since only two dominating operating systems are used worldwide, i.e. Microsoft and Mac OS, we will talk about solutions for only these two platforms.

Encountering the error message “DNS server not responding” while accessing a website can be quite irritating and frustrating. Although the reason for triggering this error can be due to a variety of reasons, the best part is, that it can be resolved by following some simple methods. Such as:

  • Trying to access the website on a different browser
  • Turn your computer into safe mode
  • Check with Antivirus and Firewalls
  • Restart your Internet Modem and Router
  • Disable the Windows P2P feature
  • Disable all the connections rather than primarily the active one
  • Change your DNS settings on Windows
  • Disable IPv6
  • Disable Microsoft Virtual Wi-Fi Miniport Adapter
  • Contact your ISP

Apart from the above methods, if you have any more working methods that we have missed mentioning in this post, please do let us know in the comment section below.

Save your time, money, and resources, and give your website mammoth growth with  WPOven’s   the  best wordpress vps hosting .

  • 24X7 WordPress Expert support
  • Cloudflare integration
  • High-end Security
  • Datacentres around the world, etc.

You can have all these features and much more in a single plan with unlimited Free migrations, unlimited staging, and a  14-day risk-free guarantee , Signup Now!

Frequently Asked Question

How do i fix the dns server that isn’t responding.

The 12 best methods to fix a DNS server not responding are: 1. Trying to access the website on a different browser 2. Turn your computer into safe mode 3. Check with Antivirus and Firewalls 4. Restart your Internet Modem and Router 5. Update your Network Adapters with the latest version available 6. Disable the Windows P2P feature 7. Clear your DNS cache and reset your IP address 8. Disable all the connections rather than primarily the active one 9. Change your DNS settings on Windows 10. Disable IPv6 11. Disable Microsoft Virtual Wi-Fi Miniport Adapter 12. Contact your ISP (Internet Service Provider)

How do you reset your DNS server?

To reset your DNS server, Do the following steps: 1. Open CMD by clicking on the Start button located at the bottom corner left-hand side of your Windows PC. 2. A black window of CMD will appear. 3. Type ipconfig /flushdns and hit enter 4. Now Restart your Windows PC

What is a DNS failure?

Due to any reason, DNS is not able to convert your hostname into an IP address in a TCP/IP network. It is termed a DNS failure.

WPOven Author

Rahul Kumar is a web enthusiast, and content strategist specializing in WordPress & web hosting. With years of experience and a commitment to staying up-to-date with industry trends, he creates effective online strategies that drive traffic, boosts engagement, and increase conversions. Rahul’s attention to detail and ability to craft compelling content makes him a valuable asset to any brand looking to improve its online presence.

Related Posts:

err_timed_out

Leave a Reply Cancel reply

Your email address will not be published. Required fields are marked *

Save my name, email, and website in this browser for the next time I comment.

how to resolve dns server is not responding

Oh no, you're thinking, yet another cookie pop-up. Well, sorry, it's the law. We measure how many people read us, and ensure you see relevant ads, by storing cookies on your device. If you're cool with that, hit “Accept all Cookies”. For more info and to customize your settings, hit “Customize Settings”.

Review and manage your consent

Here's an overview of our use of cookies, similar technologies and how to manage them. You can also change your choices at any time, by hitting the “Your Consent Options” link on the site's footer.

Manage Cookie Preferences

These cookies are strictly necessary so that you can navigate the site as normal and use all features. Without these cookies we cannot provide you with the service that you expect.

These cookies are used to make advertising messages more relevant to you. They perform functions like preventing the same ad from continuously reappearing, ensuring that ads are properly displayed for advertisers, and in some cases selecting advertisements that are based on your interests.

These cookies collect information in aggregate form to help us understand how our websites are being used. They allow us to count visits and traffic sources so that we can measure and improve the performance of our sites. If people say no to these cookies, we do not know how many people have visited and we cannot monitor performance.

how to resolve dns server is not responding

Special Features

Vendor voice.

how to resolve dns server is not responding

Just one bad packet can bring down a vulnerable DNS server thanks to DNSSEC

'you don't have to do more than that to disconnect an entire network' el reg told as patches emerge.

Updated A single packet can exhaust the processing capacity of a vulnerable DNS server, effectively disabling the machine, by exploiting a 20-plus-year-old design flaw in the DNSSEC specification.

That would make it trivial to take down a DNSSEC-validating DNS resolver that has yet to be patched, upsetting all the clients relying on that service and make it seem as though websites and apps were offline.

The academics who found this flaw – associated with the German National Research Center for Applied Cybersecurity (ATHENE) in Darmstadt – claimed DNS server software makers briefed about the vulnerability described it as "the worst attack on DNS ever discovered."

What is DNSSEC?

DNS servers are used by web browsers and other software to turn human-friendly domain names like theregister.com into machine-friendly IP addresses to connect to. DNS servers are run by all sorts of organizations, from IT departments to home ISPs. DNS is insecure because it sends queries and responses over networks in plain text, allowing that data to be potentially altered by snoops to direct people's connections to malicious systems.

DNSSEC, aka Domain Name System Security Extensions, is an upgrade for DNS in that it uses cryptography to help ensure the results of queries aren't tampered with by miscreants. A DNSSEC-validating DNS resolver uses DNSSEC to perform this more secure form of DNS resolution.

Identified by Professor Haya Schulmann and Niklas Vogel of the Goethe University Frankfurt; Elias Heftrig of Fraunhofer SIT; and Professor Michael Waidner at the Technical University of Darmstadt and Fraunhofer SIT, the security hole has been named KeyTrap , designated CVE-2023-50387 , and assigned a CVSS severity rating of 7.5 out of 10.

As of December 2023, approximately 31 percent of web clients worldwide used DNSSEC-validating DNS resolvers and, like other applications relying on those systems, would feel the effects of a KeyTrap attack: With those DNS servers taken out by the flaw, clients relying on them would be unable to resolve domain and host names to IP addresses to use, resulting in a loss of connectivity.

The researchers said lone DNS packets exploiting KeyTrap could stall public DNSSEC-validated DNS services, such as those provided by Google and Cloudflare, by making them do calculations that overtax server CPU cores.

how to resolve dns server is not responding

This disruption of DNS could not only deny people's access to content but could also interfere with other systems, including spam defenses, cryptographic defenses (PKI), and inter-domain routing security (RPKI), the researchers assert.

"Exploitation of this attack would have severe consequences for any application using the Internet including unavailability of technologies such as web-browsing, e-mail, and instant messaging," they claimed. "With KeyTrap, an attacker could completely disable large parts of the worldwide internet."

A non-public technical paper on the vulnerability provided to The Register , titled, "The KeyTrap Denial-of-Service Algorithmic Complexity Attacks on DNS," describes how an assault would be carried out. It basically involves asking a vulnerable DNSSEC-validating DNS resolver to look up an address that causes the server to contact a malicious nameserver that sends a reply that causes the resolver to consume most or all of its own CPU resources.

With KeyTrap, an attacker could completely disable large parts of the worldwide Internet

"To initiate the attacks our adversary causes the victim resolver to look up a record in its malicious domain," the due-to-be-published paper states. "The attacker’s nameserver responds to the DNS queries with a malicious record set (RRset), according to the specific attack vector and zone configuration."

The attack works, the paper explains, because the DNSSEC spec follows Postel’s Law : "The nameservers should send all the available cryptographic material, and the resolvers should use any of the cryptographic material they receive until the validation is successful."

This requirement, to ensure availability, means DNSSEC-validating DNS resolvers can be forced to do a lot of work if presented with colliding key-tags and colliding keys that must be validated.

"Our complexity attacks are triggered by feeding the DNS resolvers with specially crafted DNSSEC records, which are constructed in a way that exploits validation vulnerabilities in cryptographic validation logic," the paper explains.

"When the DNS resolvers attempt to validate the DNSSEC records they receive from our nameserver, they get stalled. Our attacks are extremely stealthy, being able to stall resolvers between 170 seconds and 16 hours (depending on the resolver software) with a single DNS response packet."

  • If your DNS queries LoOk liKE tHIs, it's not a ransom note, it's a security improvement
  • Internet's safe-keepers forced to postpone crucial DNSSEC root key signing ceremony – no, not a hacker attack, but because they can't open a safe
  • Is DNSSEC causing more problems than it solves?
  • ICANN proposes creating .INTERNAL domain to do the same job as 192.168.x.x

The ATHENE boffins said they worked with all relevant vendors and major public DNS providers to privately disclose the vulnerability so a coordinated patch release would be possible. The last patch was finished today.

"We are aware of this vulnerability and rolled out a fix in coordination with the reporting researchers," a Google spokesperson told The Register . "There is no evidence of exploitation and no action required by users at this time."

Network research lab NLnet Labs published a patch for its Unbound DNS software, addressing two vulnerabilities, one of which is KeyTrap. The other bug fixed, CVE-2023-50868 , referred to as the NSEC3 vulnerability, also allows denial of service through CPU exhaustion.

"The KeyTrap vulnerability works by using a combination of keys (also colliding keys), signatures and number of RRSETs on a malicious zone," NLnet Labs wrote . "Answers from that zone can force a DNSSEC validator down a very CPU intensive and time costly validation path."

PowerDNS, meanwhile, has an update here to thwart KeyTrap exploitation.

"An attacker can publish a zone that contains crafted DNSSEC related records. While validating results from queries to that zone using the RFC mandated algorithms, the Recursor’s resource usage can become so high that processing of other queries is impacted, resulting in a denial of service," the team wrote. "Note that any resolver following the RFCs can be impacted, this is not a problem of this particular implementation."

The fix for CVE-2023-50387 is just one of six vulnerabilities addressed in Internet Systems Consortium's BIND 9 DNS software. The others include:

  • CVE-2023-4408 : Parsing large DNS messages may cause excessive CPU load;
  • CVE-2023-5517 : Querying RFC 1918 reverse zones may cause an assertion failure when "nxdomain-redirect" is enabled;
  • CVE-2023-5679 : Enabling both DNS64 and serve-stale may cause an assertion failure during recursive resolution;
  • CVE-2023-6516 : Specific recursive query patterns may lead to an out-of-memory condition;
  • CVE-2023-50868 : Preparing an NSEC3 closest encloser proof can exhaust CPU resources.

The requirements for the KeyTrap vulnerability date all the way back to 1999 from the now obsolete RFC 2535, according to the research team that identified it. And by 2012, these elements appeared in RFC 6781 and RFC 6840 , the implementation requirements for DNSSEC validation.

One packet suffices. You don't have to do more than that to disconnect an entire network

Since at least August 2000 – more than 23 years ago – KeyTrap has been present in the BIND 9 DNS resolver, and it surfaced seven years later in the Unbound DNS resolver.

Dr Haya Shulman, a professor of computer science and one of the academics behind the KeyTrap research, told The Register in a phone interview the attack is simple and can be carried out by encoding it in a zone file .

"The vulnerability is actually something that's recommended in the DNSSEC standard," Prof Shulman explained. "One packet suffices. You don't have to do more than that to disconnect an entire network."

Prof Shulman said the patches that have been issued by various vendors break the standard. "The problem is this attack is not easy to solve," she said. "If we launch it against a patched resolver, we still get 100 percent CPU usage but it can still respond."

The ATHENE team observed that while the flaw remained undetected for decades, its obscurity isn't surprising because DNSSEC validation requirements are so complicated. So too is mitigating the vulnerability and completely eliminating it will require a revision of the DNSSEC standard. ®

Updated to add on February 16

You can now download the technical paper here as a PDF.

Also, Akamai exec Sven Dummer thanked the research team for not only discovering the flaw but also working with DNS providers and software makers to coordinate the patching and redeployment of systems to avoid mass exploitation.

"You might not know it, but the global internet dodged a bullet: KeyTrap is a vulnerability in key infrastructure that is needed for the internet to function — and one of the worst ever discovered," he opined .

"With KeyTrap, an attacker could completely disable large parts of the worldwide internet."

Narrower topics

  • AdBlock Plus
  • Advanced persistent threat
  • Application Delivery Controller
  • Authentication
  • Common Vulnerability Scoring System
  • Cybersecurity
  • Cybersecurity and Infrastructure Security Agency
  • Cybersecurity Information Sharing Act
  • Data Breach
  • Data Protection
  • Digital certificate
  • Graphics Interchange Format
  • Identity Theft
  • Incident response
  • Kenna Security
  • Legacy Technology
  • LibreOffice
  • Microsoft 365
  • Microsoft Office
  • Microsoft Teams
  • Mobile Device Management
  • Palo Alto Networks
  • Programming Language
  • Quantum key distribution
  • Remote Access Trojan
  • Retro computing
  • RSA Conference
  • Search Engine
  • Software bug
  • Software License
  • Surveillance
  • text editor
  • Trusted Platform Module
  • User interface
  • Visual Studio
  • Visual Studio Code
  • Vulnerability
  • WebAssembly
  • Web Browser

Broader topics

Send us news

Other stories you might like

Dems are at it again, trying to break open black-box algorithms, miscreants turn to ad tech to measure malware metrics, how to weaponize llms to auto-hijack websites, safeguarding against the global ransomware threat.

how to resolve dns server is not responding

Security is hard because it has to be right all the time? Yeah, like everything else

Meta says risk of account theft after phone number recycling isn't its problem to solve, rust can help make software secure – but it's no cure-all, apple promises to protect imessage chats from quantum computers, crims found and exploited these two microsoft bugs before redmond fixed 'em, google open sources file-identifying magika ai for malware hunters and others, anz bank test drives github copilot – and finds ai does give a helping hand, mozilla adds paid-for data-deletion tier to monitor, its privacy-breach radar.

icon

  • Advertise with us

Our Websites

  • The Next Platform
  • Blocks and Files

Your Privacy

  • Cookies Policy
  • Your Consent Options
  • Privacy Policy

Situation Publishing

Copyright. All rights reserved © 1998–2024

no-js

Home › How-to › How to check if your VPN is working

How to check if your VPN is working

Posted on February 16th, 2024 by Douglas Crawford in How-to .

how to resolve dns server is not responding

The most basic function of a virtual private network (VPN) is to hide your real IP address from websites you visit (and anyone else on the internet). If a VPN fails to do this, it’s simply not working. 

A VPN that hides just your IPv4 address can technically be connected, but it’s still not doing its job properly if it’s not preventing websites from seeing your real IP address. If a VPN connection is technically working, but there are ways in which websites can see your IP address anyway, this is called a leak.

In this article, we look at how to tell if your VPN is working (at all) and how to make sure it’s not leaking your IP address in any way. 

  • How to check that your IPv4 address has changed

How to check for IPv6 leaks

How to check for dns leaks, how to check for webrtc leaks, how to check that your ip address has changed.

An Internet Protocol (IP) address is a numerical label that uniquely identifies every device that connects (directly) to the internet. Websites you visit can usually see your IP address and therefore know who you are (and can use this information to track you across multiple websites). 

Learn more about IP addresses

When you use a VPN, you connect to the internet via a VPN server that acts as an intermediary between your device and the internet. All that websites you visit can see is the IP address of the VPN server (not your real IP address or who your ISP is).

How VPNs work

Learn more about how a VPN works

How to test if your VPN is working

1. Disconnect the VPN, visit ip.me , and make a note of your public IP address. 

Find out year real IP address on ip.me

Until fairly recently, all websites (and anything else connected to the internet) used the IPv4 standard, which uses 32-bit internet addresses, creating about 4.29 billion total available addresses (we’ll get to why this is important in a minute).

If you have a short IP address that looks something like 185.159.159.142, then your ISP supports only IPv4 connections. This is by far the most used version of the Internet Protocol and is the only IP version available to 55% – 61% of people globally . 

If your IP address is a hexadecimal number that looks something like 2001:db8:8a2e:370:7334, then you have IPv6 connectivity. This means your ISP supports the new Internet Protocol version, designed to address the fact that IPv4 addresses have all but run out (there are around 340 undecillion available IPv6 addresses, so it’s unlikely we’ll ever run out of them). If IPv6 is available, most operating systems will use it by default. 

2. Connect to a VPN server, visit ip.me again (or just refresh the page), and compare your public IP address with the address you noted earlier. If they’re different, then the VPN is working. 

(Proton tip: Connect to a server in a different country to make the change in IP address more obvious).  

Run the test again and compare the results

If your IPv4 address without a VPN matches your IP address when you’re (supposedly) connected to a VPN server, the VPN isn’t working. Contact your VPN service for assistance or change your VPN provider. 

If your IPv6 address without a VPN matches your IP address when connected to a VPN, then the VPN may not be working, or you may have an IPv6 leak . 

What is an IPv6 leak?

Most servers still don’t support IPv6, so most ISPs that support IPv6 have adopted a dual-tiered approach. They broadcast both an IPv6 and an IPv4 address. An IPv6-capable server will look for an IPv6 connection first, then fall back to accepting an IPv4 connection if it can’t find one. This is why you’ll only see your IPv6 address when you visit ip.me from an IPv6 address.

An IPv6 leak occurs when a VPN app successfully intercepts your IPv4 connection and routes it through the VPN server but doesn’t account for potential IPv6 connections. It therefore allows connections over IPv6, exposing the real IPv6 addresses of anyone using an ISP that supports IPv6 to IPv6-capable websites. 

If you’re connected to a VPN, have an IPv6 connection, and see your real IPv6 address on ip.me, there are two potential explanations:

  • The VPN isn’t working
  • The VPN is blocking IPv4 connections, but you have an IPv6 leak.

How to find out if you have an IPv6 leak

Open the Command Prompt (Windows), Terminal (macOS), or a terminal window (Linux). Terminal emulator apps are also available for Android and iOS. To find your real IPv4 address. disconnect the VPN, enter the following text, and hit enter. 

Run curl -4 at a command line

Now reconnect the VPN and run the command again. If the displayed IPv4 address is your real IP address, the VPN simply isn’t working. If it has changed to that of the VPN server, you have an IPv6 leak. 

To test your public IPv6 address from the command line, enter: curl -6 icanhazip.com . 

How to fix an IPv6 leak

The best way to fix an IPv6 leak is to use a VPN app with effective built-in IPv6 protection. This includes all Proton VPN apps . It’s also possible to manually disable IPv6 at the system level on Windows , macOS , and Linux .

Until the world has reached the point where a significant number of web servers support only IPv6 connections, there is no downside to disabling IPv6. 

What is a DNS leak?

The Domain Name System (DNS) maps human-friendly domain names to their corresponding computer-friendly numerical IP addresses.

For example, the Proton VPN website uses the domain name protonvpn.com, which corresponds to the IP address 185.159.159.140. When you type www.protonvpn.com into your browser’s URL bar, the domain name must be converted to its corresponding IP address for computers to understand it.

This conversion process is usually performed by special DNS servers run by your ISP. Most ISPs log their customers’ DNS requests (and, in many places, are required to do this by law), as this is the easiest way for them to track what you do online. 

Learn more about DNS

To prevent customers from being tracked by their DNS queries, a good VPN service will route them through the VPN tunnel to be resolved by DNS servers run by the VPN service. A DNS leak occurs when you use a VPN that fails to route your DNS requests within the VPN tunnel, allowing them to be resolved by your ISP. 

It’s possible to manually change your DNS provider, which means the third-party DNS provider will resolve your DNS queries instead of your ISP. Manually configuring your DNS in this way makes DNS leaks more likely to happen, so it’s not recommended if you use a VPN. 

How to find out if you have an DNS leak

Connect the VPN, visit DNS leak test.com , and run either the Basic or Extended test. 

Run either the Basic or Extended test

The returned results should show IP addresses belonging to your VPN service. If they belong to your ISP or a third-party DNS service that you’ve configured, you have a DNS leak. 

DNS leak test resultss

How to fix an DNS leak

The only real way to fix a DNS leak is to use a VPN app that offers reliable DNS leak protection. Proton VPN offers robust DNS leak protection in all our apps . 

An imperfect workaround is to manually configure your operating system to use a trusted third-party DNS service. This doesn’t prevent the DNS leak, but at least it means someone you trust more than your ISP is resolving your DNS queries. 

Learn how to manually configure your DNS settings

When choosing a privacy-focused third-party DNS service, choose one that supports encrypted DNS queries (DoT or DoH). Do remember, though, that using a third-party DNS service makes DNS leaks more likely to happen, so only do this with a VPN if you have no other option.  

What is a WebRTC leak?

WebRTC (Web Real-Time Communication) is an open standard that allows voice and video chat inside your browser without installing any plugins or downloading any apps. It’s therefore very useful and fully supported by all major browsers.

However, the way WebRTC works can expose your real IP address to bad actors. WebRTC is a peer-to-peer protocol (similar to BitTorrent ). To achieve seamless browser-to-browser communication through obstacles such as firewalls, your browser broadcasts your real IP address to special ( STUN ) servers that keep a list of both your public IP addresses and your real IP addresses.

If someone wishes to initiate a WebRTC conversation with you, the STUN server will provide them with your real IP address, even when you’re hiding your public IP address with a VPN. 

Strictly speaking, the WebRTC “problem” is a browser issue that is unrelated to how a VPN works. However, there is little point in using a VPN if your browser just hands over your real IP address to anyone who asks for it. 

How to find out if you have a WebRTC leak

Connect the VPN, visit the Browserleaks WebRTC Leak Test page, and wait for the test to complete (it can take a few minutes). You should only see IP addresses belonging to the VPN server. If you see your real IP address(es), you have a WebRTC leak. 

WebRTC leak test results

How to fix a WebRTC leak

A good VPN app will use firewall rules and other platform-specific techniques to ensure your real IP address can’t be exposed by WebRTC. 

It’s also possible to manually disable WebRTC on your browser. 

Type about:config in the address bar, hit Enter, and click Accept the Risk and Continue . Search for media.peerconnection.enabled and double-click the result to set its value to false .

Turn off WebRTC in Firefox

Chrome and all Chromium-based browsers (such as Brave and Edge)

Install the WebRTC Network Limiter browser extension from the Chrome web store. This official extension from Google allows you to manage how WebRTC connections work in your browser.

Manage how WebRTC connections work in Chrome using the offical Google WebRTC Network Limiter browser extension

Final thoughts

A good VPN app must ensure that your IP address is always hidden from websites you visit. If it doesn’t, you have a leak. Although we suggest ways to address IPv6, DNS, and WebRTC leaks in the article, the real solution is to use a VPN service that offers apps that work properly.

All Proton VPN apps are built from the ground up to include comprehensive IPv6, DNS, and WebRTC leak protection, ensuring your real IP address is always hidden.

'  data-srcset=

Douglas Crawford

Starting with ProPrivacy and now Proton, Douglas has worked for many years as a technology writer. During this time, he has established himself as a thought leader specializing in online privacy. He has been quoted by the BBC News, national newspapers such as The Independent, The Telegraph, and The Daily Mail, and by international technology publications such as Ars Technica, CNET, and LinuxInsider. Douglas was invited by the EFF to help host a livestream session in support of net neutrality. At Proton, Douglas continues to explore his passion for privacy and all things VPN.

Back to Blog

Secure your internet

IMAGES

  1. How to fix "DNS server isn't responding" error in Windows 10

    how to resolve dns server is not responding

  2. Learn 9 steps How to Fix DNS Server not Responding

    how to resolve dns server is not responding

  3. How to Fix DNS server not responding problem

    how to resolve dns server is not responding

  4. [Solved] DNS Server Not Responding Windows 10

    how to resolve dns server is not responding

  5. [FIXED] DNS server isn't responding [10 Ways to Fix It]

    how to resolve dns server is not responding

  6. How to Fix "DNS Server Not Responding" Error in Windows 10, 8, 7?

    how to resolve dns server is not responding

VIDEO

  1. Fix The DNS Server Isn't Responding

  2. The DNS Server isn’t responding” on Windows 10/11 [FIX..]

  3. حل مشكلة DNS server not responding وعدم اتصال الكمبيوتر بالانترنت

  4. Creating a SLOW DNS SERVER ACCOUNT DETAILS TUTORIAL GUIDE (fixing page not responding)

  5. How To Fix DNS Server isn't Responding in Windows 11 PC or Laptop

  6. How to fix The DNS server isn't responding in windows 11

COMMENTS

  1. How to Fix a "DNS Server Is Not Responding" Error on Windows

    Other options include deleting your DNS cache, trying another device on the same network or another DNS server, updating your network adapter drivers, turning off your antivirus or IPv6, deactivating other network adapters, and booting your PC in safe mode.

  2. How to Fix DNS Server Not Responding Problem (with Pictures)

    1 Try connecting with a different device. If you can connect a phone, tablet, or computer to the network and access the webpage that you're having trouble with on your primary device, the issue is definitively with the device and not the router.

  3. How to Fix "DNS Server Not Responding" Error (11 Methods)

    1. Troubleshoot Network Problems Running network diagnostics is the first step to fix "the DNS server isn't responding" error.

  4. How to Fix DNS Server Not Responding Errors

    Step-by-Step: Run Network Troubleshooter in Windows 10 Step-by-Step: Run Network Troubleshooter in Windows 7 or 8 Fix DNS Server Not Responding Problems Resolve TCP/IP and DHCP Failures Handle DNS Provider Problems Avoid Internet Blockages From Antivirus Programs Recover or Replace a Malfunctioning Router or Modem

  5. DNS Server Not Responding

    An easy solution may be to simply change the web browser you are using or even simpler still, simply restart your computer. Yup, simply turning it off and then turning it on again could fix the issue.

  6. 8 Ways to Fix DNS Server Not Responding Errors

    Apr 22, 2022, 7:10 AM PDT DNS server errors are common and frustrating. Google; William Antonelli/Insider You can fix a "DNS Server Not Responding" error by resetting your internet...

  7. How to the Fix "DNS Server Not Responding" Error

    Restart Your Router Install Updated Network Adapter Drivers on Your Computer Flush Your DNS Cache and Reset Your IP Disable IPv6 Change the Default DNS Server on Your Windows Computer 1.

  8. How to Fix the "DNS Server Not Responding" Error on Windows

    Some ways to fix your DNS problems include removing your DNS cache, turning off your antivirus and firewall, disabling IPv6, using alternate DNS servers, and more. Table of Contents Use a Different Web Browser Restart Your Router Delete Your DNS Cache Turn Off Your Firewall Disable Your Antivirus Turn Off IPv6 Change Your DNS Servers

  9. How to Fix DNS Server Not Responding: 11 Methods to Try

    Sometimes, the solution is as simple as using another browser or restarting your modem or router, while sometimes, you may need to resort to more advanced and tech-savvy methods to resolve this issue like disabling IPv6 or flushing the DNS cache What Causes the "DNS Server Not Responding" Error?

  10. How to Fix "DNS Server Not Responding" (11 Ways)

    Issues with your network connection, such as a weak Wi-Fi signal, faulty Ethernet cable, or misconfigured network settings, can contribute to the DNS Server Not Responding error. These problems can disrupt the communication between your device and the DNS server. DNS Cache Issues Your computer keeps a DNS cache that stores IP addresses.

  11. DNS Server Not Responding Error? Here's How To Fix It (13 Ways)

    WordPress December 15, 2023 By Luke Odom Unlike many problems that affect websites, the DNS Server Not Responding error seems pretty descriptive. Clearly, some distant server isn't playing ball and it's blocking you from visiting a particular website. But what exactly is a DNS server and why is it misbehaving?

  12. How to Fix DNS Server Not Responding on Windows 11

    1. Disable Third-Party Antivirus If you have a third-party antivirus installed on your computer, like Avast AVG, or McAfee, it might be the reason why you're receiving this error. Sometimes, it can interfere with your network and cause various errors such as DNS issues. Related: What Is DNS and Why Is It Important?

  13. 8 Ways to Fix "DNS Server Is Not Responding" Error

    You can fix such problems by clearing the DNS cache. Press Win + R, type cmd, and press Ctrl + Shift + Enter. Type ipconfig /flushdns and press Enter. Additionally, you can also use ipconfig /registerdns to account for failed name registration or dynamic update issues.

  14. How to Resolve DNS Issues on Windows 11/10

    When DNS issues occur, the simplest solution you can use is to reboot your router. Doing so refreshes your router's connection, giving the device a chance to fix minor glitches. You can reboot your router by opening your router's settings page in your web browser, accessing the Maintenance or similar tab, and choosing Reboot The Router .

  15. DNS Server Not Responding: The Complete Guide

    1. Resolve Network Issues on Windows Resolve Network Issues on PC Resolve Network Issues on Mac 2. Try Connecting on a Different Device 3. Try another Web Browser 4. Run your PC in Safe Mode Starting in Safe Mode (for PC) Starting in Safe Mode (for Mac) 5. Restart Your Modem or Router 6. Deactivate the AntiVirus and Firewall 7.

  16. How to diagnose and fix DNS problems

    Enter the URL in a browser, wait a few seconds, website appears, that's about it. Peek under the hood, though, and there's a lot more going on. Your browser can't access a web server from a...

  17. Fix "DNS Server Isn't Responding" in Windows 10

    Short answer: It results to DNS Server Not Responding. DNS servers can fail for multiple reasons - power outages, cyberattacks, or hardware malfunctions. In the case of a major DNS server outage, some users may experience delays due to the amount of requests being handled by backup servers, resulting in the common phrase: DNS Server Not ...

  18. DNS server not responding / is down

    Restarting the router or changing the DNS server can also solve the problem. Changing your web browser To ensure the connection problem isn't being caused by your web browser, carry out a test by attempting to visit the desired web page with alternative applications.

  19. Troubleshooting DNS Servers

    Check whether the DNS server is authoritative for the name that is being looked up. If so, see Checking for problems with authoritative data. Run the following command: Windows Command Prompt. Copy. nslookup <name> <IP address of the DNS server>. For example: Windows Command Prompt. Copy.

  20. How To Fix "DNS server is not responding" on Windows 10

    4. Clear the DNS Cache. To clear/flush the DNS cache, follow the steps below: Launch the command prompt as an administrator (as shown in the image below).; Type in the following commands one by one (as shown in the image below):

  21. DNS Server Not Responding in Windows 10 [SOLVED]

    1. Change the DNS server manually Press Windows key + R, type ncpa.cpl, and click the OK button. Right-click your network and choose Properties. Select Internet Protocol Version 4 (TCP/IPv4) and click the Properties button. Now, select the Use the following DNS server addresses option.

  22. How To Fix The "DNS Server Unavailable" Error

    The most effective method for fixing the issue with the DNS server being unavailable is to flush it using Command Prompt. Pull up the Run dialog by simultaneously pressing the Windows key and R key. Type cmd into the field and press Enter. In the Command Prompt window, type ipconfig /flushdns and press Enter.

  23. How To Fix "DNS Server Not Responding" Error? (12 Methods)

    5. Update your Network Adapters with the latest version available. Another possible reason that you are facing the "DNS server not responding" issue can be due to an outdated version of your Network Adapters. So, in this situation, updating your network adapters with the latest version available can be the solution.

  24. 'KeyTrap' DNS Bug Threatens Widespread Internet Outages

    From here, its up to the service providers to find a path toward a permanent fix for affected DNS resolvers, he adds. "Now the onus shifts to people running DNS servers to get the latest version ...

  25. How to resolve DNS issues with Azure Database for MySQL

    Again, if the server name is not resolving, a response similar to the following should appear: Fig 2: nslookup to DNS request not returning IP . If on the other hand the commands return the correct IP address of the server, then the DNS resolution is working properly.

  26. DNSSEC vulnerability puts big chunk of the internet at risk

    Updated A single packet can exhaust the processing capacity of a vulnerable DNS server, effectively disabling the machine, by exploiting a 20-plus-year-old design flaw in the DNSSEC specification.. That would make it trivial to take down a DNSSEC-validating DNS resolver that has yet to be patched, upsetting all the clients relying on that service and make it seem as though websites and apps ...

  27. How to check if your VPN is working

    If they're different, then the VPN is working. (Proton tip: Connect to a server in a different country to make the change in IP address more obvious). If your IPv4 address without a VPN matches your IP address when you're (supposedly) connected to a VPN server, the VPN isn't working. ... The only real way to fix a DNS leak is to use a VPN ...

  28. How do I fix voice chat issues in Fortnite?

    Adjust DNS Settings to Manual. Enter the following Primary and Secondary DNS: Primary DNS: 8.8.8.8 Secondary DNS: 8.8.4.4; Leave MTU Settings alone. Make sure Proxy Settings are turned Off. Retry voice chat. Note: Users may not be able to use voice chat if they are using a 3.5mm headset while the console is docked. If the console is docked, we ...