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Encyclopedia of Quality of Life and Well-Being Research pp 3451–3454 Cite as

Job Satisfaction

  • Enrique Fernández-Macias 3 &
  • Rafael Muñoz de Bustillo Llorente 4  
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Employee satisfaction ; Well-being at work, subjective

Job satisfaction is the degree to which people like their jobs. In other words, it refers to a subjective evaluation that the worker makes of her own job, either in its entirety or with respect to its different attributes. It is related to the sociological concept of alienation and the economic concept of the (dis)utility derived from work: with respect to them, job satisfaction has a more positive connotation, is defined in a more subjective way, and has a stronger empirical orientation.

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A short history of the field.

The concept of job satisfaction comes from the field of industrial psychology and management studies. Its origins go back to the Human Relations Movement of the 1930s: in response to the increasing problems of performance and labor unrest associated with the spread of Taylorist work organization practices, Mayo and associates argued that workers’ feelings and emotions at work were...

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Department of Sociology, University of Salamanca, Campus Miguel de Unamuno, Edificio FES, 37007, Salamanca, Spain

Enrique Fernández-Macias

Department of Applied Economics, University of Salamanca, 37007, Salamanca, Spain

Rafael Muñoz de Bustillo Llorente

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Fernández-Macias, E., Muñoz de Bustillo Llorente, R. (2014). Job Satisfaction. In: Michalos, A.C. (eds) Encyclopedia of Quality of Life and Well-Being Research. Springer, Dordrecht. https://doi.org/10.1007/978-94-007-0753-5_1568

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Revisiting the Link between Job Satisfaction and Life Satisfaction: The Role of Basic Psychological Needs

Wenceslao unanue.

1 Business School, Universidad Adolfo Ibáñez, Santiago, Chile

Marcos E. Gómez

Diego cortez.

2 School of Psychology, Universidad Adolfo Ibáñez, Santiago, Chile

Juan C. Oyanedel

3 Facultad de Educación, Universidad Andres Bello, Santiago, Chile

Andrés Mendiburo-Seguel

Associated data.

The link between job satisfaction and life satisfaction has been extensively explored in the relevant literature. However, the great majority of past research has been carried out using cross-sectional analyses, and almost exclusively in the Western world. Moreover, the underlying psychological mechanisms explaining the link are not yet completely understood. Thus, we report the first research to date which uses both cross-sectional and longitudinal data among workers in Chile—a fast-developing Latin American economy—and which aims to tackle previous limitations. Three studies consistently support a positive link between the constructs. Study 1 ( N = 636) found that higher job satisfaction predicted higher life satisfaction both contemporaneously and longitudinally, and vice versa, above and beyond several key control variables. Study 2 ( N = 725) and Study 3 ( N = 703) replicated Study 1 results, but tested for the first time the role of satisfaction of basic psychological needs (as stated by self-determination theory) in the job–life satisfaction link. This is the most novel contribution of our paper. Key implications not only for individual quality of life, but also for companies' human resource practices emerge from our findings.

Introduction

How related are job satisfaction and life satisfaction? This question has been extensively explored in the literature (Heller et al., 2002 ). The spillover hypothesis (Bowling et al., 2010 ) is the most supported hypothesis to date. It argues that “job experiences spill over onto other spheres of life, and vice versa, suggesting that a positive relationship exists between the two variables” (Heller et al., 2002 , p. 816). However, there are still three important research gaps in this area. First, previous research has reported results mainly from the Western world (Rain et al., 1991 ; Heller et al., 2002 ; Diener and Tay, 2012 ). Second, most research in the subject is correlational, which does not allow for the inferring of causality (Bowling et al., 2010 ). Third, and finally, the lack of research aiming to give a solid theoretical explanation for the results is surprising (Rain et al., 1991 ; Judge and Watanabe, 1993 ; Rode, 2004 ). In fact, the underlying psychological mechanisms explaining the hypothesis are still not completely understood.

Further, aiming to tackle previous limitations, we explored three large samples of workers in Chile (a fast-developing Latin American economy) using both cross-sectional and longitudinal data, which is very rarely done in this field (Rode, 2004 ). In addition, because recent research has argued that the link between job satisfaction and life satisfaction might be spurious, and that a third variable could be involved (Judge and Watanabe, 1993 ; Rode, 2004 ), we tested for the first time the mediational role of basic need satisfaction (Deci and Ryan, 2000 ) in the job-life satisfaction link.

Job satisfaction and life satisfaction

Happiness has been conceptualized from the hedonic and eudaimonic approaches (Delle Fave et al., 2011 ). The hedonic approach defines happiness in relation to the attainment of pleasure and the avoidance of pain (Ryan and Deci, 2001 ). From this point of view, happiness is often called subjective well-being (Diener, 1984 ), which consists of cognitive (life satisfaction) and emotional (positive and negative emotions) experiences. Life satisfaction represents the judgment that a person makes about his/her life in several domains (Diener, 1984 ; Diener and Tay, 2012 ), and it is the most extended construct for assessing subjective well-being (Helliwell et al., 2013 ). A growing body of research has shown that higher life satisfaction is associated with several desirable companies' results, such as higher career satisfaction, organizational commitment, and especially, job satisfaction (Diener and Tay, 2012 ).

Job satisfaction is a key construct in industrial and organizational psychology, and has been associated with multiple desirable outcomes such as job performance, organizational citizenship behavior, absenteeism, and life satisfaction (Heller et al., 2002 ; Erdogan et al., 2012 ). Most definitions of job satisfaction tend to focus on how employees feel and think about their work (Locke, 1969 ; Smith et al., 1969 ; Weiss, 2002 ; Drafke, 2009 ). These definitions, in a very similar way to those of life satisfaction, involve emotional states, feelings, affective responses, and cognitive evaluations of work (Alonso, 2006 ).

Three hypotheses have been argued to explain the link between job satisfaction and life satisfaction: the segmentation, compensation, and spillover hypotheses (Rain et al., 1991 ; Heller et al., 2002 ; Bowling et al., 2010 ).

The segmentation hypothesis

The segmentation hypothesis suggests that there is no relationship between job satisfaction and life satisfaction. Theoretical positions such as partial inclusion have been proposed to explain the link between both concepts from this perspective (for a review see Rain et al., 1991 ). However, only one study supported this hypothesis in the meta-analysis by Rain et al. ( 1991 ). Indeed, Gupta and Beehr ( 1981 ) found more support for the segmentation hypothesis than for the compensation and spillover ones, among 651 employees of five Midwestern organizations. According to the authors, these findings show that work (e.g., job satisfaction) and non-work aspects (e.g., life satisfaction) load on separate factors.

The compensation hypothesis

The compensation hypothesis states that people compensate for their job dissatisfaction by finding more satisfaction in other areas of their life, and vice versa (Iris and Barrett, 1972 ). Thus, a negative relationship is postulated. Theoretical positions such as the principle of substitution and catharsis theory have been proposed to explain this hypothesis (Rain et al., 1991 ). Very few studies, however, have supported it (e.g., Champoux, 1980 ; Chacko, 1983 ; Schlenker and Gutek, 1987 ; for a review see Rain et al., 1991 ). For example, Schlenker and Gutek ( 1987 ) studied 132 government-employed social workers. Half of them were reassigned to non-professional jobs, and this allowed understanding the impact of their dissatisfaction with the new job on their life satisfaction. The authors found that their discontent because of their work role-loss focused on their new jobs instead of on their satisfaction with life, thus supporting the compensation hypothesis. Chacko ( 1983 ) studied a US national probability sample, which was representative of the American labor force. The authors found that satisfaction with working conditions was a negative source of life satisfaction, thus also supporting the compensation hypothesis.

The spillover hypothesis

The spillover hypothesis argues that there is a positive relationship between job satisfaction and life satisfaction. Theoretical explanations such as generalization of belief and attitudes, conditioning , and cognitive dissonance have been given to explain it (Tait et al., 1989 ; Rain et al., 1991 ). To date, the spillover hypothesis is by far the most supported one in the literature. Meta-analytic techniques and literature reviews confirm these findings (Rice et al., 1980 ; Tait et al., 1989 ; Rain et al., 1991 ; Bowling et al., 2010 ). For example, a meta-analysis by Rice et al. ( 1980 ) explored 350 associations between job satisfaction and overall life satisfaction reported in 23 studies. More than 90% of the 350 statistical relationships supported a positive correlation. However, the reported zero-order correlations were mostly small (mid −0.30 for males and mid –0.20 for females), and none of the negative correlations they found was statistically significant.

The Tait et al. ( 1989 ) meta-analysis also confirmed that the spillover hypothesis is the most evidence-backed one. They explored 34 studies assessing the link between job and life satisfaction, but the authors found larger correlations than Rice et al. ( 1980 ). The corrected correlation (for both sampling error and measurement error) was 0.44. Importantly, whereas the corrected correlation was greater for men ( r = 0.40) than for women ( r = 0.20) in studies prior to 1974, the difference between men ( r = 0.37) and women ( r = 0.39) disappeared in studies after that year. Demographic changes among women, and the role of work in their lives, may explain these findings.

The causal direction of the link between job satisfaction and life satisfaction

Despite the strong empirical support for the spillover hypothesis, most research to date is correlational in nature, which does not allow for the inferring of causality. Does life satisfaction predict job satisfaction or vice-versa? Would a bi-directional link be possible? Unfortunately, only a few studies to date have explored cause–effect patterns, and even these have mostly done so under the assumption that either job satisfaction or life satisfaction are dependent variables. For example, whereas Schmitt and Mellon ( 1980 ) showed that only life satisfaction predicts job satisfaction, Orpen ( 1978 ) and Chacko ( 1983 ) showed that only job satisfaction causes life satisfaction (Judge and Watanabe, 1993 ). Thus, there are hardly any studies that explore and show a reciprocal link (Rain et al., 1991 ; Judge and Watanabe, 1993 ). Nonetheless, a bi-directional link may be expected, thus making previous results inconsistent with the theory.

The causal influence of life satisfaction in job satisfaction: the top-down model

The link between job satisfaction and life satisfaction can be interpreted in two ways: top-down vs. bottom-up models. The top-down model offers a dispositional explanation, claiming that “basic differences in personality and affectivity predispose people to be differentially satisfied with various aspects of their lives, including their jobs” (Heller et al., 2002 , p. 816). Thus, affective states spillover into people's evaluations of their jobs (Judge and Watanabe, 1993 , p. 939). In fact, a substantial body of research has shown that higher life satisfaction is associated with several desirable results for companies, such as higher career satisfaction, organizational commitment, and—of interest here—job satisfaction (Diener and Tay, 2012 ).

The causal influence of job satisfaction on life satisfaction: the bottom-up model

Job satisfaction is a key indicator of workers' well-being (Diener and Tay, 2012 ), and therefore can also influence life satisfaction (Judge et al., 2001 ). Thus, the bottom-up model suggests a situational explanation. That is, “because the job is an important part of adult daily life, people who enjoy their jobs will report greater overall satisfaction with their lives” (Heller et al., 2002 , p. 816). Indeed, research has consistently found that higher job satisfaction is associated with higher life satisfaction (Rice et al., 1980 ; Rain et al., 1991 ). This causal influence of job satisfaction on life satisfaction reflects the importance of work in people's lives, and is the most hypothesized direction of the link (Judge and Watanabe, 1993 ).

The bi-directional link between job satisfaction and life satisfaction

The relationship between job and life satisfaction is likely not only to be a one-way direction, but also reciprocal. Thus, a bi-directional link may be expected (Heller et al., 2002 ). However, only a few exceptions have explored and found reverse causality (Keon and McDonald, 1982 ; Judge and Watanabe, 1993 ). For example, Keon and McDonald ( 1982 ) found that job satisfaction and life satisfaction were jointly determined among employees of an auto parts manufacturer in the US. Judge and Watanabe ( 1993 ) tested a causal model exploring bi-directional associations between job and life satisfaction, over a 5-year period, and controlling for several exogenous influences on life satisfaction (such as age, gender, education, wage rate, and marital status). Based on a national probability sample of US workers, they found that job and life satisfaction were significantly and reciprocally related both cross-sectionally and longitudinally. However, due to the small amount of research on this, and various limitations in the previous studies, scholars have advocated for more longitudinal research in the field exploring causality and the bi-directional link (Judge and Watanabe, 1993 ; Rode, 2004 ). Finally, the meta-analysis by Bowling et al. ( 2010 ) explored longitudinally the association between job satisfaction and subjective well-being. Despite the authors having found a reciprocal causal link between the constructs, the subjective well-being measure did not assess life satisfaction independently. The composite subjective well-being measure included not only life satisfaction, but also positive affect, happiness, and negative affect.

Individual differences in the link between job satisfaction and life satisfaction: moderators and mediators

To date, the great majority of previous research has supported the spillover hypothesis. However, what are the underlying psychological processes behind the link between job satisfaction and life satisfaction? Unfortunately, most studies have not advocated a theoretical proposition (Kabanoff, 1980 ; Rain et al., 1991 ), and the three hypotheses approach seems too simplistic (Rain et al., 1991 ). Indeed, researchers have suggested that more than one relationship between job satisfaction and life satisfaction may operate at any given time point, and that the three hypotheses “may exist for different individuals” (Heller et al., 2002 , p. 816). Thus, more studies exploring different mediators and moderators are needed (Rice et al., 1980 ; Tait et al., 1989 ; Rain et al., 1991 ). Initially, the focus was on the moderator role of gender (Tait et al., 1989 ; Rain et al., 1991 ). However, other potential moderators (such as age, self-employment, locus of control, importance of work, need for achievement) have been suggested later on, but either they are not all consistent or they have not been tested yet (for a review see Rain et al., 1991 ).

Nobel research has proposed another look at the job–life satisfaction link. For example, it has been suggested that “much of the relationship between job satisfaction and life satisfaction is spurious, resulting from common influences” (Rode, 2004 , p. 1206). Therefore, a third or confounding or mediator variable could be involved (Heller et al., 2002 ). Following this theorization, Heller et al. ( 2002 ) explored the role of personality (Big Five, positive/negative affectivity, and core self-evaluations) in the link between job satisfaction and life satisfaction. Using a longitudinal design among US employees, and multisource data, the authors found support for the confounding role of personality, especially core self-evaluations (neuroticism, locus of control, self-esteem, and generalized self-efficacy). After controlling for personality, the magnitude of the association between job and life satisfaction decreased significantly, suggesting the presence of a third variable involved.

However, despite the importance and novelty of these results, they need to be treated with caution, due to some limitations. First, despite the fact that Heller et al. ( 2002 ) argued that their design was longitudinal, it is correlational in nature. A suitable longitudinal model needs to include all relevant T1 and T2 variables in the same model and modeling the stability paths, which in their study was not the case. Second, the authors did not test reciprocal causality: in their first two models, they assumed that job satisfaction precedes life satisfaction, while in the latter two models they took the opposite approach, meaning that life satisfaction precedes job satisfaction.

In another study, Rode ( 2004 ) replicated the findings of Heller et al. ( 2002 ). Using a nationally representative US sample, the author tested a comprehensive model examining the relationship between job satisfaction, life satisfaction and core self-evaluations and found a positive relationship between job satisfaction and life satisfaction over time. Interestingly, the link became non-significant after controlling for the effects of core self-evaluations. Similarly to Heller et al. ( 2002 ), Rode's ( 2004 ) findings present some limitations. First, the author only measured life satisfaction at time 1 (T1) and core self-evaluations at time 2 (T2). Therefore, although he argued the model is a longitudinal cross-lagged one, it is only cross-sectional in nature. A suitable cross-lagged model needs to include lagged paths from each relevant measure (e.g., life satisfaction, job satisfaction) at T1 to all relevant measures at T2, controlling for stability effects (i.e., all constructs need to be represented as potential antecedents and as potential consequences of all other constructs).

Previous results have given initial empirical support to the idea that the link between job satisfaction and life satisfaction may be spurious, and that a third variable could be involved. However, those studies only focused on personality and affectivity variables, without exploring other constructs. We hypothesize that the satisfaction of basic psychological needs as proposed by self-determination theory (Deci and Ryan, 2000 ) may also play a key role in the job–life satisfaction link. Initial evidence may be found in Hombrados-Mendieta and Cosano-Rivas ( 2013 ) and Di Fabio and Kenny ( 2016a ). Hombrados-Mendieta and Cosano-Rivas ( 2013 ) found that workplace support (a proxy of the need for relatedness) protects job satisfaction and life satisfaction against the negative effects of burnout. Di Fabio and Kenny ( 2016a ) stated that the need for relationship and the need for self-determination (a proxy of the need for autonomy) are crucial for workers' well-being. These preliminary results allow us to hypothesize that need satisfaction may mediate the relationship between job satisfaction and life satisfaction.

The role of basic psychological needs in the job–life satisfaction link

Self-determination theory (Deci and Ryan, 2000 ) is a “macro theory of human motivation, emotion and personality” (Vansteenkiste et al., 2010 , p. 105). It states that human beings have three psychological needs—autonomy, competence, and relatedness—which are essential for psychological well-being and integration. Just as plants need essential nutrients, such as water and minerals, so people have essential needs too (Reis et al., 2000 ).

The need for autonomy (DeCharms, 1968 ) refers to the perception that our behavior is volitional and meaningful; the need for competence (White, 1959 ) refers to feeling effective and efficient in our behavior, as well as being able to successfully manage difficult challenges and meet performance standards; the need for relatedness (Baumeister and Leary, 1995 ) refers to feeling connected, appreciated and understood by others who are important (Vansteenkiste et al., 2010 ; Unanue et al., 2014 ). Therefore, feeling able to decide what to do and that these actions are valuable and enjoyable ( autonomy ); feeling good at daily activities ( competence ); and having meaningful and deep relationships with people who is important to us ( relatedness ) are the key nutrients for people flourishing (Deci and Ryan, 2000 ).

A substantial amount of research has supported the self-determination theory claims, showing that satisfaction of psychological needs is significantly associated with higher well-being both in general life and at work. For example, in everyday life settings, Unanue et al. ( 2014 ) showed that higher need satisfaction in life settings is associated with higher well-being (e.g., life satisfaction, vitality and positive affect) and lower ill-being (physical symptoms, negative affect and depressive symptoms). These findings have been replicated across the lifespan, as well as cross-culturally (Chen et al., 2014 ). In job settings, a recent meta-analysis (Van den Broeck et al., 2016 ), reviewing 99 studies with 119 distinct samples, found that the satisfaction of basic psychological needs at work is significantly associated not only with higher well-being (e.g., life satisfaction) but also with several desirable organizational outcomes (e.g., job satisfaction).

Previous findings allow us to hypothesize that the link between job satisfaction and life satisfaction may be spurious, and instead is rooted in basic needs satisfaction. This is because both job satisfaction and life satisfaction seem to be dispositionally based, and the same characteristics that predict one construct (job satisfaction) also predict the other (life satisfaction) (Heller et al., 2002 ). The role of psychological needs was suggested more than 30 years ago (Champoux, 1981 ; Rain et al., 1991 ). However, it has not been tested until now.

Therefore, in our research, we explore the confounding influence of basic need satisfaction (Deci and Ryan, 2000 ) on the link between job and life satisfaction. Because need satisfaction in life settings as well as at work predict well-being, our research will test both kinds of need satisfaction in the mentioned link.

Research gaps: justification for the present research

As mentioned before, meta-analytic techniques and literature reviews confirm that the spillover hypothesis is the most supported explanation for the link between job and life satisfaction. However, several methodological and theoretical research gaps have emerged in the field (Tait et al., 1989 ; Rain et al., 1991 ; Heller et al., 2002 ).

In methodological terms, there are two aspects that need to be improved: samples and design (Rain et al., 1991 ). First, most research so far has focused on samples from the Western world 1 . Therefore, culture has not been taken into account. Nonetheless, cross-cultural research has shown that cultural aspects might influence several links (Thomas and Au, 2002 ; Thomas and Pekerti, 2003 ). Moreover, recent research has shown that the effects of happiness (such as life satisfaction) may be specific to some individualistic cultures (Ford et al., 2015 ). Such findings raise the question of whether the associations between job and life satisfaction found in the Western world are also held in different populations with different demographic characteristics, like Chile (Heller et al., 2002 ).

Second, most designs are still correlational in nature, and reciprocal causality has not been extensively explored using suitable cross-lagged models (Rain et al., 1991 ; Judge and Watanabe, 1993 ; Rode, 2004 ). In theoretical terms, and in spite of the spillover hypothesis receiving most of the empirical support, no satisfactory theoretical explanation has been offered (Rain et al., 1991 ). Indeed, research so far has done little to test the underlying psychological process behind the link (Rain et al., 1991 ; Judge and Watanabe, 1993 ).

Job satisfaction research in Chile

Data on well-being has only appeared recently in Latin America (Montero and Vásquez, 2015 ), and there is only one paper in which the job-life satisfaction link in Chile is studied: Loewe et al. ( 2014 ). Loewe et al. ( 2014 ) found support for the spillover hypothesis, showing that Chilean workers attribute most importance to their financial “situation, followed by family, work, and health” (p. 80). However, several limitations emerge from the paper. For example, it is correlational in nature and neither alternative models nor causality was tested. In addition, no underlying mechanisms for explaining the job-life satisfaction link were tested.

A few additional researchers have explored job satisfaction in Chile. For example, Cassar ( 2010 ) studied a representative sample of the Oxford Poverty and Human Development Initiative (OPHI) database, and found that the degree of employment protection, workplace facilities and level of independence were positively associated with job satisfaction. Using the same data set, Montero and Rau ( 2014 ) found a positive relationship between salaries and job satisfaction, while Montero and Vásquez ( 2015 ) showed the impact of reference wages on job satisfaction. Finally, using the CASEN survey (National Socio-Economic Characterization Survey) and OPHI, Montero and Rau ( 2015 ) found that part-time work has a negative effect on job and life satisfaction for men, but a positive effect for women. The above-mentioned represent a notable contribution to the job satisfaction literature in Chile. Nonetheless, these studies suffer from certain limitations. They are cross-sectional in nature, they did not explore the underlying psychological process, and more importantly, they did not test the link between job satisfaction and life satisfaction.

Summary of aims and predictions

With the aim of tackling previous research gaps, we conducted three different studies among Chilean workers. We had three objectives in mind. First, to test whether the cross-sectional positive link (spillover hypothesis) between job and life satisfaction found in the Western world is held among workers from Chile, controlling for several key confounding variables not assessed to date. Second, because the great majority of past research has been carried out using cross-sectional analyses, we used longitudinal designs to test a possible bi-directional causal link between the core variables. Third, and finally, for the first time a comprehensive model was tested. It allowed us to examine the relationship between job and life satisfaction over time while taking into account the possible confounding role of a third variable: basic psychological needs.

Chile is a country with increasing mental health problems at work (MINSAL, 2017 ). Indeed, the Ministry of Labour in Chile warns that Chilean employees are in danger of serious psychological problems at work (Mutual de Seguridad, 2015 ). By understanding the job-life satisfaction dynamic we aim to help companies to develop strategies not only for protecting their employees' mental health, but also for improving employees' quality of life and happiness. In addition, because of the close link between life/job satisfaction and productivity, our findings may help to improve companies' profitability and sustainability (Diener and Tay, 2012 ; Montero and Vásquez, 2015 ).

Further, based on the previous evidence, we tested the following hypotheses:

  • (H1) Job satisfaction is positively associated with life satisfaction correlationally (Study 1; Study 2; Study 3).
  • (H2) Higher job satisfaction predicts higher life satisfaction prospectively and vice versa (longitudinally) (Study 1; Study 2; Study 3).
  • (H3) Need satisfaction at work explains the positive link between job satisfaction and life satisfaction both contemporaneously (correlationally) and prospectively (longitudinally). (Study 2).
  • (H4) Need satisfaction in life explains the positive link between job satisfaction and life satisfaction both contemporaneously (correlationally) and prospectively (longitudinally). (Study 3).

Study 1 was carried out in accordance with the guideline recommendations of the American Psychological Association, British Psychological Society and World Medical Association Declaration of Helsinki. All subjects gave written informed consent in accordance with the Declaration of Helsinki. The protocol was approved by the Ethics Committee of the Adolfo Ibáñez University.

At baseline (June 2016; T1), participants were invited online to take part in a research project where the core measures for the present paper were collected (job satisfaction and life satisfaction) 2 . Two months later (August 2016; T2), the same participants were asked to complete another online survey with identical measures. Initially, respondents were sent an introductory email containing a brief description of the study, along with a web link to the survey created using Qualtrics software.

Following Simmons et al.'s ( 2011 ) guidelines, all target sample sizes were determined in advance in Study 1, and in all further studies. Using a power analysis with G * Power 3.1 (Faul et al., 2009 ), considering a hypothesized small effect size (0.18; Bosco et al., 2015 ), power of 0.80, and p -value = 0.05, the desired sample was estimated as a minimum of N = 187. Both our cross-sectional data at T1 ( N = 636) and T2 ( N = 268), and our longitudinal data ( N = 210), fulfill the required sample size. This minimum sample size ( N = 187) also applies to Study 2 and Study 3.

We followed a key rule for collecting T1 data. We informed participants that the online system would be open for only 3 days (due to the original design of Unanue et al., 2017 ). Participants were informed that the project was part of a longitudinal study and were asked for their consent in participating in future waves. All T1 participants were sent a further email in August 2016 (T2). The rule for collecting T2 data was only slightly different. To be able to find reasonable effect sizes, we considered that it would be important to recruit a large sample aiming to reach a power of 0.80 both cross-sectionally and longitudinally.

Almost all constructs used in Study 1 showed acceptable distributions (George and Mallery, 2010 ). Skew values were acceptable for life satisfaction (T1: −1.45; T2: −0.05) and job satisfaction (T1: −1.2; T2: −1.03). Kurtosis values were acceptable for job satisfaction (T1: 1.75; T2: 1.34). In the case of life satisfaction, Kurtosis values were acceptable at T2 (0.58), but not at T1 (4.41).

In total, 636 Chilean working adults (52.8% female) aged from 22 to 71 years (Mean age = 39.76; SD = 8.61) finished the whole survey and completed our T1 measures. Of them, 475 (74.69%) provided their e-mail address for future waves. At T2, 268 participants (55.6% female) aged from 20 to 80 years (Mean age = 40.47; SD = 10.73) answered our core measures (56.42% response rate). Finally, 210 workers (56.2% female) aged from 23 to 71 years (Mean age = 40.16; SD = 9.17) answered both waves. 3

We used the following measures for Study 1.

Job satisfaction

We used a single question: “All in all, how satisfied are you with your job?” Participants answered on an 11-point scale, ranging from “extremely unsatisfied” (0) to “extremely satisfied” (10). Meta-analytic analysis demonstrated that this single question is highly valid for measuring job satisfaction (Dolbier et al., 2005 ).

Life satisfaction

We used a single question: “All in all, how satisfied are you with your life?” Participants answered on an 11-point scale, ranging from “extremely unsatisfied” (0) to “extremely satisfied” (10). This question is the most extensive single item question designed to measure life satisfaction, and it has shown good psychometric properties (Helliwell et al., 2013 ).

Demographic variables

At T1, we asked participants to report their age and gender status. However, at T2, we asked participants also to report additional demographic variables such as education, economic sector (mining, transport, etc.), working area (marketing, finance, etc.), managerial functions (whether or not they lead people), monthly personal income, and monthly family income. Our results showed that participants who answered both waves differed in several demographic characteristics such as education (high school education 5.71%, Bachelors degree 31.90%, post-graduate degree 61.43%, other 0.95%); economic sector (health and social services 18.10%, education 14.76%, commerce 7.62%, community services 5.71%, public sector 4.76%, mining 4.29%, financial services 3.81%, manufacturing 3.81%, transport 3.81%, others 33.33%); working area (accounting 0.95%, technology 1.90%, administration 4.29%, finance 5.71%, operations 7.14%, marketing 6.19%, human resources 36.20%, others 37.62%); managerial positions (58%); net personal monthly average income (mean = US$ 5,789.30; SD = 3,664.30); and net family monthly average income (US$1,853.10; SD = 1,396.30). As stated by Judge and Watanabe ( 1993 ), what is crucial when studying the link between job and life satisfaction is “the use of extensive controls derived from past theory and research”, the lack of which was a limitation in previous studies (p. 940). Thus, we aimed to tackle this limitation by using our extensive number of control variables.

Data analysis

All constructs of interest were measured at T1 and T2. Descriptive statistics and intercorrelations for all the study variables are shown in Table ​ Table1 1 (cross-sectional analyses) and Table ​ Table2 2 (longitudinal analysis). We used AMOS 22 software (Amos Development Corporation, Florida, USA) to estimate an autoregressive cross-lagged model (Finkel, 1995 ) through path analysis. We used full maximum likelihood estimation in all our analyses. All the paths in Study 1 and all further studies were standardized. Because this was a saturated model, the fit indices were perfect.

Descriptives and inter-correlations between all study 1 variables .

Descriptives and inter-correlations between all study 1 variables, at Time 1 (T1) and Time 2 (T2) (longitudinal data) .

Cross-sectional analyses

First, we set up a cross-sectional model to test H1, and to determine the size of the association between job satisfaction and life satisfaction at T1 and T2. We controlled for age and gender. At T1 (Figure ​ (Figure1), 1 ), we found that job satisfaction was significantly and positively related to life satisfaction, β = 0.43, p < 0.001. At T2 (Figure ​ (Figure1), 1 ), job satisfaction was also significantly and positively related to life satisfaction, β = 0.49, p < 0.001. These results show a medium effect size (Cohen, 1992 ) for the association between job and life satisfaction, supporting H1 at both T1 and T2.

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Study 1 . Structural correlational model for the association between job satisfaction and life satisfaction at Tl and T2. T2 data are in brackets. Coefficients shown are standardized paths.T1, Time 1; T2, Time 2. *** p < 0.001.

Longitudinal analysis

We used a cross-lagged longitudinal design to disentangle the causal direction between job satisfaction and life satisfaction, aiming to test H2 and H3. Here, we controlled for age and gender, but also for education, economic sector, working area, managerial functions, net monthly personal income, and net monthly family income. A two-factor model where each T2 measure was regressed on both its own lagged measure as well as the other lagged measures was defined. We allowed the observed measures to covary within each time point. Thus, all constructs were represented as potential antecedents and as potential consequences of all other constructs, while controlling for stability effects. Values of R 2 were also acceptable ( p < 0.001) ranging from 0.49 (life satisfaction) to 0.43 (job satisfaction) ( p < 0.001). We found that job satisfaction was a significant and positive prospective predictor of life satisfaction, β = 0.21, p < 0.01. In addition, we found that life satisfaction was a significant and positive prospective predictor of job satisfaction, β = 0.23, p < 0.001. These results show that longitudinally, job satisfaction predicts life satisfaction and vice versa, supporting H2. Importantly, the prospective bi-directional link remained above and beyond all our control variables. Paths are reported in Figure ​ Figure2 2 .

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Study 1 . Structural longitudinal model for the association between job satisfaction and life satisfaction. Coefficients shown are standardized paths. Error terms and covariances are not shown to enhance visual clarity. Tl, Time 1; T2, Time 2. *** p < 0.001.

Study 1 brief discussion

Study 1 supported H1 and H2, but also allowed us to tackle several limitations found in the previous literature. Supporting the spillover hypothesis (Tait et al., 1989 ; Rain et al., 1991 ; Bowling et al., 2010 ), we found a cross-sectional and causal positive bi-directional link between job satisfaction and life satisfaction among workers from Chile. Importantly, the correlational and longitudinal links were found while controlling for several demographic and confounding variables not assessed in previous research (age, gender, education, marital status, salary, etc.). Indeed, Judge and Watanabe ( 1993 ) argued that when studying the link between job and life satisfaction, the use of extensive controls is crucial. Indeed, our results suggest taking into account the demographic variables as control variables when studying the job-life satisfaction link. Finally, it is worth mentioning that a limitation of Study 1 design is that it did not allow testing a third variable that may be driving the mentioned link. Thus, in Study 2 we tested the confounding influence of need satisfaction at work, whereas in Study 3 we tested the confounding influence of need satisfaction in general life setting.

Study 2 followed the same ethical rules as Study 1. We utilized a cross-lagged longitudinal design with 4 weeks between the two observations and a wide sample of Chilean worker adults. At the baseline (September 2016; T1), participants were invited online to take part in a research project where the core measures for the present paper were collected (job satisfaction, life satisfaction and need satisfaction at work 4 ). A university in Santiago provided a mailing list for both Study 2 and Study 3. Participants were informed that the project was part of a longitudinal study and were asked for their consent to participate in future waves. Four weeks later (October 2016; T2), the same participants were asked to complete another online survey with identical measures. Respondents received an introductory email containing a brief description of the study, along with a web link to the survey created using Qualtrics software.

We followed a key rule for collecting T1 and T2 data. The survey was kept open for only 1 week, and every working day a polite reminder was sent to those respondents who had not answered. Both our cross-sectional data at T1 ( N = 725) and T2 ( N = 275), and our longitudinal data ( N = 274) fulfilled the required minimum sample size according to our power analysis mentioned previously.

In total, 725 Chilean worker adults (47.9% female) aged from 21 to 72 years (Mean age = 38.03; SD = 10.01) finished the whole survey and completed our T1 measures. At T2, 275 participants (47.3% female) aged from 21 to 72 years (Mean age = 39.69; SD = 10.24) answered our core measures (37.93% response rate). Finally, 274 workers (47.1% female) aged from 21 to 72 years (Mean age = 39.75; SD = 10.20) answered both waves.

All constructs used in Study 2 showed acceptable distributions (George and Mallery, 2010 ). Skew values were acceptable for life satisfaction (T1: −1.14; T2: −0.98), job satisfaction (T1: −0.69; T2: −0.91) and need satisfaction at work (T1: −0.53; T2: 0.62). Kurtosis values were acceptable for life satisfaction (T1: 1.53; T2: 0.91), job satisfaction (T1: −0.13; T2: 0.62) and need satisfaction at work (T1: 0.09; T2: −0.04).

Job satisfaction and life satisfaction were measured using the same single items used in Study 1. However, in this study, the job satisfaction question was answered on a scale from 1 to 7. Need satisfaction was measured using the Satisfaction items of the Need Satisfaction and Frustration scales adapted to the work context (Chen et al., 2014 ). The satisfaction subscale included 12 items: four for autonomy (“I feel my choices on my job express who I really am”), four for competence (“At work, I feel capable at what I do”), and four for relatedness (“At work, I feel connected with people who care for me, and for whom I care”). Participants rated these statements on a 7-point Likert-type scale ranging from 1 (not at all true) to 7 (very true) . The internal reliability of the need satisfaction scale was good, both at T1 (α = 0.90) and T2 (α = 0.90). Chen et al.'s ( 2014 ) scale has shown good psychometric properties and demonstrated that the items load in a single factor. Thus, we calculated a need satisfaction mean score by averaging its 12 indicators.

All constructs were measured at T1 and T2. Descriptive statistics and intercorrelations for all the study variables are shown in Table ​ Table3 3 (cross-sectional analyses) and Table ​ Table4 4 (longitudinal analysis). We used AMOS 22 software (Amos Development Corporation, Florida, USA) to estimate an autoregressive cross-lagged model through path analysis (Finkel, 1995 ). We used full maximum likelihood estimation in all our analyses. Because this was a saturated model, the fit indices were perfect.

Descriptives and inter-correlations between all study 2 variables .

Descriptives and inter-correlations between all study 2 variables, at Time 1 (T1) and Time 2 (T2) (longitudinal data) .

First, we set up a cross-sectional model. At T1 (Supplementary Figure 1 ), we found that job satisfaction was significantly and positively related to life satisfaction, β = 0.30, p < 0.001. Thus, H1 was supported at T1. Then, to test H3, we included need satisfaction in the model. We allowed need satisfaction to predict both job and life satisfaction. We found that need satisfaction was positively associated with both life satisfaction, β = 0.40, p < 0.001, and job satisfaction, β = 0.64, p < 0.001. In support of H3, when need satisfaction was included in the model, the path between life and job satisfaction becomes non-significant, β = 0.06, p = 0.09 (Supplementary Figure 2 ). At T2 (Supplementary Figure 1 ), we found that job satisfaction was significantly and positively associated with life satisfaction, β = 0.40, p < 0.001. Thus, H1 was also supported at T2. Then, to test H3, we included need satisfaction in the model. We found that need satisfaction was positively associated with both life satisfaction, β = 0.42, p < 0.001, and job satisfaction, β = 0.74, p < 0.001 (Supplementary Figure 2 ). In support of H3, when need satisfaction was included in the model, the path between life satisfaction and job satisfaction, although still significant, decreased by almost half of its original value, β = 0.16, p < 0.10.

First, we started with a structural cross-lagged reciprocal model for our core variables (job and life satisfaction), following the same strategy as for Study 1. Second, we allowed the three measures to covary within each time point, and we modeled lagged paths from each of the three measures to all three measures at each successive time point. Therefore, all constructs were represented both as potential antecedents and potential consequences of all other constructs, while controlling for stability effects. Supporting H2, we found that job satisfaction was a positive prospective predictor of life satisfaction, β = 0.09, p < 0.05, and that life satisfaction was a significant and positive prospective predictor of job satisfaction, β = 0.14, p < 0.001 (Figure ​ (Figure3). 3 ). R 2 was good for job satisfaction (0.43) and life satisfaction (0.53). Given the important role hypothesized by need satisfaction at work in the job-life satisfaction relationship, we tested a structural model to establish whether need satisfaction influenced both variables (Figure ​ (Figure4). 4 ). In this new model, R 2 was good for job satisfaction (0.50), life satisfaction (0.53), and need satisfaction at work (0.62). We found that need satisfaction at work was a significant and positive prospective predictor of job satisfaction, β = 0.35, p < 0.001 and that life satisfaction was a significant and positive prospective predictor of need satisfaction at work, β = 0.08, p < 0.05. They were the only significant paths. Importantly, after controlling for need satisfaction at work, the reciprocal link between job satisfaction and life satisfaction becomes non-significant, supporting H3. Indeed, job satisfaction did not predict life satisfaction longitudinally, β = 0.07, p = 0.17 and similarly, life satisfaction did not predict job satisfaction longitudinally, β = 0.06, p = 0.13 when controlling for need satisfaction at work.

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Study 2 . Structural longitudinal model for the association between job satisfaction and life satisfaction. Coefficients shown are standardized paths. Error terms are not shown to enhance visual clarity. T1, Time 1, T2, Time 2. *** p < 0.001.

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Study 2 . Structural longitudinal model for the association between job satisfaction and life satisfaction, and need satisfaction at work. Coefficients shown are standardized paths. Error terms are not shown to enhance visual clarity. T1, Ti me 1; T2, Time 2. *** p < 0.001.

Study 2 brief discussion

The results of Study 2 replicated the findings of Study 1, thus supporting H1 and H2, and, in turn, the spillover hypothesis (Tait et al., 1989 ; Rain et al., 1991 ). More importantly, taking a bottom-up approach (Diener and Tay, 2012 ), we found that the cross-sectional and longitudinal links between job satisfaction and life satisfaction was mediated by need satisfaction at work (Deci and Ryan, 2000 ). This key finding supports H3. However, despite the important results of Study 2, it only tested the confounding role of need satisfaction in job settings. Thus, Study 3 is aimed to test the role of need satisfaction in general life settings.

Study 3 followed the same ethical rules as Study 1 and Study 2. We used a cross-lagged longitudinal design with 4 weeks between the two observations and a sample of Chilean working adults. At the baseline (September 2016; T1), participants were invited online to take part in a research project including the core measures for the present paper (job satisfaction, life satisfaction and need satisfaction in life 5 ). Participants were informed that the project was part of a longitudinal study and were asked for their consent to participate in future waves. All T1 participants were sent a further email in October 2016 (T2). Thus, 4 weeks later (October 2016; T2), the same participants were asked to complete another online survey with identical measures. Respondents were sent an introductory email containing a brief description of the study, along with a web link to the survey created using Qualtrics software.

We followed the same rules as in Study 1 for collecting T1 and T2 data. Both our cross-sectional data at T1 ( N = 703) and T2 ( N = 263), and our longitudinal data ( N = 258) fulfilled the required minimum sample size according to the power analysis.

Almost all constructs used in Study 3 showed acceptable distributions (George and Mallery, 2010 ). Skew values were acceptable for life satisfaction (T1: −1.30; T2: −1.60), job satisfaction (T1: −0.83; T2: −0.87), and need satisfaction in life (T1: −1.14; T2: −1.61). Kurtosis values were acceptable for life satisfaction (T1: 2.06; T2: 2.68), job satisfaction (T1: 0.24; T2: −0.01). However, Kurtosis values for need satisfaction in life were acceptable at T1 (1.86), but not at T2 (4.37).

In total, 703 Chilean working adults (43.2% female) aged from 21 to 69 years (Mean age = 38.45; SD = 9.59) finished the whole survey and completed our T1 measures. At T2, 263 participants (44.5% female) aged from 23 to 68 years (Mean age = 39.32; SD = 9.72) answered our core measures (37.41% response rate). Finally, 258 workers (44.6% female) aged from 23 to 68 years (Mean age = 39.10; SD = 9.63), answered both waves.

Job satisfaction was measured using the same single items used in Study 2. Life satisfaction was measured using the same single items used in Study 1. Need Satisfaction in life was measured using the items of the Need Satisfaction and Frustration scales, but in its original version, which aimed to explore life settings (Chen et al., 2014 ). The internal reliability of the need satisfaction scale was good, both at T1 (α = 0.90) and T2 (α = 0.93). We calculated a need satisfaction mean score by averaging its 12 life indicators.

All constructs were measured at T1 and T2. Descriptive statistics and intercorrelations for all the study variables are shown in Table ​ Table5 5 (cross-sectional analyses) and Table ​ Table6 6 (longitudinal analysis). We used AMOS 22 software (Amos Development Corporation, Florida, USA) to estimate an autoregressive cross-lagged model through path analysis (Finkel, 1995 ). We used full maximum likelihood estimation in all our analyses. Because this was a saturated model, the fit indices were perfect.

Descriptives and inter-correlations between all study 3 variables .

Descriptives and inter-correlations between all study 3 variables, at Time 1 (T1) and Time 2 (T2) (longitudinal data) .

First, we set up a cross-sectional model. At T1 (Supplementary Figure 3 ), we found that job satisfaction was significantly and positively related to life satisfaction, β = 0.52, p < 0.001. Therefore, H1 was supported at T1. To test H4, we included need satisfaction in the model. We allowed need satisfaction to predict both job satisfaction and life satisfaction (Supplementary Figure 4 ). Need satisfaction was positively associated with both life satisfaction, β = 0.47, p < 0.001, and job satisfaction, β = 0.72, p < 0.001. However, in support of H4, when need satisfaction was included in the model, the path between job satisfaction and life satisfaction decreased by almost half of its original value, β = 0.30, p < 0.001. At T2 (Supplementary Figure 3 ), we found that job satisfaction was significantly and positively related to life satisfaction, β = 0.66, p < 0.001. Thus, H1 was supported at T2. To test H4, we included need satisfaction in the model (Supplementary Figure 4 ). We found that need satisfaction was positively associated with both life satisfaction, β = 0.77, p < 0.001, and job satisfaction, β = 0.66, p < 0.001. In support of H4 at T2, when need satisfaction was included in the model, the path between life and job satisfaction decreased to almost half of its original value, β = 0.32, p < 0.001.

First, we started with a structural cross-lagged reciprocal model for our core variables (job and life satisfaction), following the same strategy as for Study 2. Second, we allowed the three measures to covary within each time point, and we modeled lagged paths from each of the three measures to all three measures at each successive time point. Thus, all constructs were represented as potential antecedents and consequences of all other constructs, while controlling for stability effects. Supporting H2, we found that job satisfaction was a positive prospective predictor of life satisfaction, β = 0.08, p < 0.05, and that life satisfaction was a significant and positive prospective predictor of job satisfaction, β = 0.18, p < 0.001 (Figure ​ (Figure5). 5 ). R 2 was good for job satisfaction (0.56) and life satisfaction (0.70). Then, given the role hypothesized by need satisfaction in the job-life satisfaction relationship, we ran a structural equation model to assess whether need satisfaction influenced both variables aiming to test H4 (Figure ​ (Figure6). 6 ). In this model, R 2 was good for job satisfaction (0.60), life satisfaction (0.72), and need satisfaction (0.71). We found that need satisfaction in life was a significant and positive prospective predictor of both job satisfaction, β = 0.29, p < 0.001 and life satisfaction, β = 0.22, p < 0.001. Moreover, we found that job satisfaction was a significant and positive prospective predictor of need satisfaction in life, β = 0.09, p < 0.05. No other significant prospective paths were found. After controlling for need satisfaction, the reciprocal link between job satisfaction and life satisfaction became non-significant, supporting H4. We found that job satisfaction does not predict life satisfaction longitudinally, β = 0.05, p = 0.21 and life satisfaction does not predict job satisfaction longitudinally, β = 0.08, p = 0.99, when controlling for need satisfaction.

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Study 3 . Structural longitudinal model for the association between job satisfaction and life satisfaction. Coefficients shown are standardized paths. Error terms are not shown to enhance visual clarity. T1, Time 1; T2, Time 2. *** p < 0.001.

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Study 3 . Structural longitudinal model for the association between job satisfaction and life satisfaction, and need satisfaction at life. Coefficients shown are standardized paths. Error terms are not shown to enhance visual clarity. Tl, Time 1; T2, Time 2. *** p < 0.001.

Study 3 brief discussion

Study 3 results also replicated Study 1 findings, thus supporting H1 and H2. In addition, taking a top-down approach (Heller et al., 2002 ), it was found that the cross-sectional and causal bi-directional positive link between job satisfaction and life satisfaction is rooted in need satisfaction in life (Deci and Ryan, 2000 ). This key finding supports H4.

General discussion

So, returning to our initial question—Are job satisfaction and life satisfaction related?—we can say that despite the limitations of previous research, three hypotheses have emerged to explain their possible association (Rain et al., 1991 ; Heller et al., 2002 , p. 288): the segmentation, compensation, and spillover hypotheses. The segmentation hypothesis suggests that there is no association between both variables. The compensation hypothesis states that either high job satisfaction or high life satisfaction compensates for the dissatisfaction in the other area (i.e., there is a negative association). Finally, the spillover hypothesis claims that both variables are positively associated. We have tested these hypotheses through three studies involving both cross-sectional and longitudinal analysis among workers in Chile.

Consistently, Study 1, Study 2, and Study 3 showed that job satisfaction and life satisfaction are positively related both cross-sectionally and longitudinally bi-directionally, thus supporting the spillover hypothesis. Study 1 found that job satisfaction predicts increases in life satisfaction, which in turn predict increases in job satisfaction, and vice versa, thereby creating a virtuous circle in both individual and organizational well-being. Importantly, the link holds when controlling for age, gender, education, economic sector, working area, managerial functions, net monthly personal income, and net monthly family income. Thus, Study 1 aimed to approach Judge and Watanabe ( 1993 ) suggestion. He stated that when studying the link between job and life satisfaction, the use of extensive controls is crucial. Studies 2 and 3 replicated the findings of Study 1 in independent samples. Therefore, our results support the spillover hypothesis in the case of Chile and also show that this relationship is bi-directional.

However, a novel contribution of our research is the fact that the association between job satisfaction and life satisfaction may be spurious, and that a third variable could have an effect: basic need satisfaction (Deci and Ryan, 2000 ). Across two longitudinal studies (Studies 2 and 3), we can see that when need satisfaction is included at the same time as job satisfaction and life satisfaction, the job-life satisfaction bi-directional link becomes non-significant over time. These results were found using both a bottom-up approach (Study 2: need satisfaction at work ) and a top-down approach (Study 3: need satisfaction in general life settings ). This “spurious association” hypothesis has been proposed before (Heller et al., 2002 ; Rode, 2004 ), but only with regard to personality variables as mediators (e.g., Big Five, core self-evaluations). However, our research is the first attempt to test the role of the psychological needs for autonomy, competence and relatedness as stated by self-determination theory (Deci and Ryan, 2000 ). The results show that need satisfaction plays a key role in the process. Thus, our results support previous theorizations and findings in that a third variable may be driving the job-life satisfaction link.

Studying Chile allows us to extend previous research mostly done in the Western world. Our aim is for our results to be able to help companies to develop strategies not only for protecting their employees' mental health, but also for improving the employees' quality of life and happiness. Indeed, this issue is especially important in Chile, a country where the Ministry of Labor has recently warned that employees are in danger of serious mental health problems (Mutual de Seguridad, 2015 ). In addition, as mentioned previously, due the strong link between life/job satisfaction and productivity, we hope our findings may also help companies to increase their profitability and sustainability (Diener and Tay, 2012 ; Montero and Vásquez, 2015 ).

Practical implications for people and organizations

What can be drawn from our research? Job satisfaction and life satisfaction are strongly related to several desirable outcomes both in life and at work (Diener and Tay, 2012 ). For example, whereas job satisfaction has been associated with higher job performance, organizational citizenship behavior and life satisfaction and lower absenteeism and turnover intentions (Heller et al., 2002 ; Erdogan et al., 2012 ), life satisfaction has been associated with higher career satisfaction, organizational commitment and job satisfaction (Diener and Tay, 2012 ). Our results show a key mechanism which companies may use if they wish to have happier and more engaged and productive workers: organizations should help employees to satisfy their psychological needs for autonomy, competence, and relatedness. Further, companies should help workers to feel that their behavior is volitional and meaningful (autonomy satisfaction); that they are effective and efficient in their behavior (competence satisfaction) and feel connected, appreciated and understood by important others (relatedness satisfaction) as stated by self-determination theory (Deci and Ryan, 2000 ; Van den Broeck et al., 2016 ).

Therefore, helping workers to feel that they are able to decide what to do, as well as feeling good at daily activities, and having meaningful and deep relationships with people who is important for them, are key nutrients for satisfying their psychological needs, making them more satisfied not only with their lives, but also with their jobs (Deci and Ryan, 2000 ; Van den Broeck et al., 2016 ). Thus, when companies help employees to satisfy their needs for autonomy, competence and relatedness, organizations might start a virtuous circle of flourishing both in employees' lives and at work. However, a vicious circle is also possible. If employees feel low need satisfaction, or even worse, feel that their psychological needs are frustrated (Unanue et al., 2014 ; Van den Broeck et al., 2016 ), companies may start a dangerous circle of employees' unhappiness.

Despite previous arguments supporting the importance of need satisfaction, recent research by Di Fabio and colleagues (Di Fabio and Palazzeschi, 2015 ; Di Fabio and Kenny, 2016a , b ) has highlighted the importance of other employees' psychological resources (life resources and job resources) for promoting both job satisfaction and life satisfaction. Di Fabio and Kenny ( 2016a ) recognize that decent work and well-being require the needs for “power, relationship, and self-determination” to be satisfied (similarly to self-determination theory postulates). However, there are a set of additional flexible life and work skills that also need to be developed. In work settings, for example, career management and self-management skills are crucial (e.g., maintaining their employability, intentionality, life-long learning, autobiographical reasoning, meaning-making, and building resilience). In life settings, for example, the development of self and reflexivity are additional key elements in this process. Further, the authors developed the Positive Self and Relational Management (PS&RM) model and found that Positive Lifelong Life Management (e.g., hedonic and eudaimonic well-being), Positive Lifelong Self-Management (e.g., individual level resources and self-insight in the work context), and Positive Lifelong Relational Management (e.g., relational adaptation in work and life) are the key resources that people should develop for happier lives and jobs. Other psychological resources for protecting and promoting well-being have been explored recently. For example, Di Fabio and Kenny ( 2016b ) has shown that trait of emotional intelligence is associated with higher life satisfaction, above and beyond fluid intelligence and personality traits. In addition, Di Fabio and Palazzeschi ( 2015 ) have explored the role of resilience (among other variables): they show that resilience is associated with higher life satisfaction above and beyond fluid intelligence and personality trait.

All the skills mentioned previously draw upon psychological resources, and when developed, could help employees to foster their well-being both in life and at work. This process would complement the powerful role of need satisfaction. Thus, based on previous findings, future perspectives for intervention could focus not only on the satisfaction of the needs for autonomy, competence and relatedness, but also on developing career management and self-management skills, as well as emotional intelligence and resilience. A few programs have emerged recently in Chile for dealing with the promotion of well-being in the workplace. For instance, the Universidad Adolfo Ibáñez has launched a Graduate Program in Organizational Happiness, the Diploma en Felicidad Organizacional (DFO; UAI, 2016 ). The DFO has become a successful program aimed at training managers and consultants in the business skills and psychological resources needed for promoting well-being both in their lives and in their companies. In addition, the Chilean Ministry of Labor has developed an instrument for measuring mental health risks in the work place, called Protocolo de Vigilancia de Riesgos Psico-sociales (MINSAL, 2017 ). Depending on the companies' results with regard to employees' mental health, companies could be forced by law to implement programs to protect their employees' happiness.

Limitations and future research

We should acknowledge some limitations in our research.

First, all our measures are self-reported, which increases the risk of common-method bias. However, self-report measures are justifiable when studying constructs that are self-referential, such as job satisfaction, life satisfaction and need satisfaction (Van den Broeck et al., 2016 ). In addition, we put in place several a priori controls (Podsakoff et al., 2003 ; Conway and Lance, 2010 ) in order to mitigate common-method bias: protecting respondent anonymity, explaining that there would be no right or wrong answers, and allowing participation at the location of the respondents' choice (home, office, etc.). Nonetheless, future research could consider using an additional source of data, such as asking “significant others” to triangulate information, although previous research (Heller et al., 2002 ) has shown that self-report measures of job satisfaction and life satisfaction do not differ significantly from measures collected from “significant others,” which gives support to the use of self-reported information in our three studies.

Second, following our first concern, the use of self-reported data may be problematic due to shared method variance. However, in our longitudinal analyses, we modeled stability paths from all T1 to all T2 measures. This procedure helps to avoid the possibility that shared method variance might inflate the cross-lagged paths across time. Third, given that the great majority of our participants were all university graduates, we should be cautious about generalizing these findings to poorer and less educated groups. Fourth, and finally, despite the strong evidence showing that job satisfaction is a temporal antecedent of life satisfaction and vice versa—and that need satisfaction explains this link, our longitudinal design still does not rule out the possibility of a third, different, unmeasured variable that influences both constructs.

Importantly, despite the previous limitations, our results considerably strengthen the case not only for a causal path from job satisfaction to life satisfaction, but also for the confounding role of basic need satisfaction in the link mentioned. We presented the first research to date in a Latin American context, showing that job satisfaction and life satisfaction are reciprocally, positively and prospectively linked to each other, but that the link may be spurious due to the important role played by need satisfaction.

Author contributions

All authors listed have made substantial, direct and intellectual contribution to the work. WU, MG, DC, JO and AM conceptualized the study, chose the theoretical framework and measures. WU, MG and DC designed overall study. All authors wrote several sections of the initial draft, carried out analysis and interpreted results. All authors wrote, read and revised the final paper and approved it for publication.

WU thanks the Chilean Comisión Nacional de Investigación Científica y Tecnológica. Studies 1, 2, and 3 are part of a series of papers funded by the Chilean Fondo Nacional de Desarrollo Científico y Tecnológico (Fondecyt Iniciacion) Project N o 11160389.

Conflict of interest statement

The authors declare that the research was conducted in the absence of any commercial or financial relationships that could be construed as a potential conflict of interest.

Acknowledgments

The authors thank UAI Open, which provided us with all the relevant mailing lists required in order to collect the data sets used in this research.

1 It is important to mention that Haar et al. ( 2014 ) explored work-life balance and several well-being outcomes across seven cultures (Malaysian, Chinese, New Zealand Maori, New European, Spanish, French, and Italian). However, despite measures of job satisfaction and life satisfaction being included, the authors did not test the associations between both constructs. In addition, Morrison et al. ( 2011 ) explored the relationship between national satisfaction and several specific well-being indicators (e.g., job satisfaction and life satisfaction) among a sample representing 95% of the world's adult population, yet although the authors reported the correlation between job satisfaction and life satisfaction (0.26), they did this to the aggregate level. Thus, they did not show the results for every single country. In addition, only the correlation between the constructs was shown, and no suitable statistical model was tested. Therefore, causality may not also be implied.

2 Other measures (e.g., positive/negative emotions, happiness, trust, materialism, etc.) were collected as part of a broader survey on soccer and happiness (Unanue et al., 2017 ), but they are not relevant to the present research. For that study we collected data from working and non-working adults. However, for the present one, we only used data from employees in Chile. The same applies to Study 2 and Study 3.

3 Some demographic data for participants who stayed in T1 and T2 may differ between T1 and T2 due to changes in working status between the two waves. The same applies to Study 2 and to Study 3.

4 We also collected measures of need frustration, materialism, work outcomes (engagement, burnout, etc.), gratitude and beneficence, but they are not relevant to the present research.

5 We also collected measures of flourishing, pro-social behavior, beneficence, work outcomes (engagement, burnout, etc.), and gratitude, but they are not relevant to the present research.

Supplementary material

The Supplementary Material for this article can be found online at: http://journal.frontiersin.org/article/10.3389/fpsyg.2017.00680/full#supplementary-material

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Job satisfaction among hospital nurses: A literature review

Affiliations.

  • 1 Peking University School of Nursing, #38 Xueyuan Road, Hai Dian District, Beijing 100191, PR China. Electronic address: [email protected].
  • 2 Peking University School of Nursing, #38 Xueyuan Road, Hai Dian District, Beijing 100191, PR China. Electronic address: [email protected].
  • 3 King's College London, Florence Nightingale Faculty of Nursing, Midwifery and Palliative Care, James Clerk Maxwell Building, 57 Waterloo Road, London SE1 8WA, United Kingdom. Electronic address: [email protected].
  • PMID: 30928718
  • DOI: 10.1016/j.ijnurstu.2019.01.011

Background: Globally there are mounting concerns about nurses' job satisfaction because of its pivotal role in nurse turnover and the quality of care of patients.

Objectives: To identify a more comprehensive and extensive knowledge of the job satisfaction of qualified general nurses working in acute care hospitals and its associated factors drawing upon empirical literature published in the last five years.

Design: Literature review.

Data sources: A comprehensive electronic database search was conducted in PubMed (2012-2017), Web of Science (2012-2017), CINAHL (2012-2017), Embase (2012-2017), PsycINFO (2012-2017) and the Applied Social Sciences Index (2012-2017), CNKI (2012-2017), WanFang (2012-2017), SinoMed (2012-2017) and VIP (2012-2017) to retrieve relevant articles published in both English and Chinese between January 2012 and October 2017.

Review methods: Key terms and phrases associated with job satisfaction, occupational stress, professional commitment, role conflict and role ambiguity were utilized in the subject search in combination with nurses following guidelines for searching the OVID interface. The abstracts or full texts of research papers were reviewed prior to their inclusion in the review according to inclusion criteria and quality assessment using the Strobe guidelines.

Results: A total of 59 papers were included in this review. The impact of job satisfaction upon sickness absence, turnover intention, as well as the influencing factors of job satisfaction such as working shift and leadership, job performance, organizational commitment, effort and reward style has been identified in a number of research studies yielding equivocal findings. Job satisfaction of hospital nurses is closely related to work environment, structural empowerment, organizational commitment, professional commitment, job stress, patient satisfaction, patient-nurse ratios, social capital, evidence-based practice and ethnic background. Various mediating or moderating pathways have been identified with nurses' job satisfaction being mediated by various factors.

Conclusions: It is vital to increase nurses' job satisfaction because this has the potential both to improve patients' perceptions of care quality and ensure an adequate nursing workforce. The indirect relationships and predictors of job satisfaction contribute to a more comprehensive understanding of the complex phenomenon of job satisfaction, which in turn may aid the development of effective strategies to address the nursing shortage and increase the quality of patient care.

Keywords: Influencing factor; Job satisfaction; Mediator; Nurses; Predictor; Related factor.

Copyright © 2019 Elsevier Ltd. All rights reserved.

Publication types

  • Job Satisfaction*
  • Nursing Staff, Hospital / psychology*
  • Personnel Turnover
  • Quality of Health Care

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JOB SATISFACTION: A LITERATURE REVIEW

Profile image of Asyraff Hussain

Job satisfaction represents one of the most complex areas facing today's managers when it comes to managing their employees. Many studies have demonstrated an unusually large impact on the job satisfaction on the motivation of workers, while the level of motivation has an impact on productivity, and hence also on performance of business organizations.Unfortunately, in our region, job satisfaction has not still received the proper attention from neither scholars nor managers of various business organizations.

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In today's increasing competitive environment, organizations recognize the internal human element as a fundamental source of improvement. On one hand, managers are concentrating on employees' wellbeing, wants, needs, personal goals and desires, to understand the job satisfaction. And on the other hand, managers take organizational decisions based on the employees' performance. The purpose of this study is to identify the factors influencing job satisfaction and the determinants of employee performance, and accordingly reviewing the relationship between them. This study is an interpretivist research that focuses on exploring the influence of job satisfaction on employee performance and vice, the influence of employee performance on job satisfaction. The study also examines the nature of the relationship between these two variables. The study reveals the dual direction of the relationship that composes a cycle cause and effect relationship, so satisfaction leads to performance and performance leads to satisfaction through number of mediating factors. Successful organizations are those who apply periodic satisfaction and performance measurement tests to track the level of these important variables and set the corrective actions.

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The user has requested enhancement of the downloaded file. All in-text references underlined in blue are added to the original document and are linked to publications on ResearchGate, letting you access and read them immediately.

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This research study examines the job satisfaction level and its dimensions of teacher educators-who are working at the departments, faculties and institutes of education. In-depth semi-structured interviews were conducted and fieldwork observations were recorded on TEs (n = 40), working as lecturers, assistant professors, associate professors and professors at their respective universities. Qualitative data were analysed using thematic analysis. Six themes were inductively identified: (a) work, assignments and workload; (b) opportunities for advancement, growth and development; (c) financial and fringe benefits; (d) supervisory support, permissions and free hand; (e) working and sympathetic relationships; and (f) available facilities and working environments. All themes revealed the significance and utility of the study and also explained the proper usage of findings for the benefits of organizations, faculties, departments and TEs. This article increases and advances the knowledge by revealing the values of qualitative research methods generally, and thematic analysis specifically, as a means of disseminating the evidence-based information to its readers and all stakeholders in the concerned paradigm of the job satisfaction of TEs among the universities of the Sindh province of Pakistan. This article is a suitable, reliable and strong resource for the heads of educational organizations, such as universities, institutes, faculties, departments and TEs themselves to help them to understand the real position and the dimensions of job satisfaction, which they can apply in their daily practice to make their professional and personal life easier and more meaningful.

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The objective of this paper is to investigate the relationship between these three variables namely: Job performance, job satisfaction and motivation with the help of theoretical models and literatures. Although many studies had already been conducted on job satisfaction and job performance, its relationship is still subject to much hated debates to specifically determine the extent of its relationship. With regards to motivation, results showed that, monetary consideration is by far more important than other motivation strategies which emphasized the aspect of addressing the economic needs of the individuals. However motivation like that of Herzberg had proven that pay is not the sole indicator of employee motivation. Furthermore, it was also proven that job satisfaction, job performance and motivation interact with each other and functioned interdependently such that the process is circular rather than linear. When job satisfaction and performance is linked with group performance, the outcome revealed that higher job satisfaction leads to higher performance although it is not always the case. Working together is the key to achieve desirable outcomes which means that employees should not be kept in isolation but should be encouraged to work together to effectively achieve the goals and success whether in group or the organization as a whole.

RSIS International

Employee Job satisfaction is the outcome of individual response or feelings towards his or her job, culture, policies and environment. The level of satisfaction is closely correlated with the motivation provided in organization which measures. In this paper the employee satisfaction has been studied by comparing the motivational theory namely Maslow's Hierarchy need and Herzberg two factor theory. As measurement of employee satisfaction is a behavioral study depending on the state of mind and situation in which employees work. The results derived from research will help to understand the employee's perception and redesign the HR Polices for improving the work relations, communication, motivation and career planning.

Dr Md Nazirul Islam Sarker

This study examined the level of job satisfaction among the employees ofprivate and public organizations in Bangladesh. Data have been collected randomly from 40employees of Gaibandha District in Bangladesh through a structured questionnairein January to February, 2010. Among the respondents 50% is government employee while 50% is non-government employee. Brayfield and Rothe (1951) method was used to determine the job satisfaction of the employees. Likert scale was used for measuring the attitude of the employees on their job. This research revealed that there was no significant difference between the job satisfaction of government and non-government employees. The study suggests that an effective policy on recruitment, job security, service rules, promotional opportunities, regular payments, retirements' benefits should be made by the government to improve the job satisfaction and attitude of employees in both government and non-government employees.

The objective of the study is to analyse the relative importance of the select organisational factors capable of influencing job satisfaction of employees working in branches of United Bank of India (UBI) in four districts (Cachar, Karimganj, Hailakandi and Dima-Hasao) of South Assam. The study also makes an attempt to examine the degree of job satisfaction of the bank employees. The statistical techniques, such as, Mean and Coefficient of Variation (CV %) were used to analyse the data and to arrive at the findings of the study. The study revealed that the factor Pay & Allowances was perceived as the most important factor capable of influencing the degree of job satisfaction of the bank employees. Further, the bank employees were found by and large satisfied with their job but to a very modest degree.

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Job satisfaction in work organization influences the general efficiency and effectiveness of the whole employees. This is usually the results of the compensation practices that predominate in a firm. This paper examined the Compensation practices and how it affects the job satisfaction of employees of selected consumer goods firms in Lagos State, Nigeria. The paper adopted the survey research design through quantitative research approach. Primary data was used through administration of 300 copies of questionnaires to employees in the selected consumer goods firms. Findings reveal that Compensation practice has a positive and significant effect on Job satisfaction (R = 0.296, Adj. R 2 =0.071, p < 0.05, F =11.497). It was found that compensation practice significantly affects job satisfaction of employees of selected consumer goods firms in Nigeria. The paper suggests that managers should always think about what compensation packages really motivate and excite their employees.

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  1. Systematic Literature Review of Job Satisfaction: an Overview and Bibliometric Analysis

    Rosana Oktaviani Sopiah Sopiah State University of Malang Abstract and Figures Job satisfaction is the main variable that must be considered in managing human resource practices. Job...

  2. Job Satisfaction Theories: A Review. by Sitora Inoyatova :: SSRN

    Job Satisfaction Theories: A Review. // Journal of Management Value & Ethics ISSN-2249-9512. Vol 11 (4). Oct-Dec. 21. https://www.jmveindia.com/journal/OCT-DEC%2021%20final%200.pdf 6 Pages Posted: 27 Dec 2021 Sitora Inoyatova Westminster International University in Tashkent Date Written: December 2021 Abstract

  3. PDF Job Satisfaction: a Literature Review

    1. DEFINITION AND IMPORTANCE OF JOB SATISFACTION Despite its vide usage in scientific research,as well as in everyday life,there is still no general agreement regarding what job satisfaction is. In fact there is no final definition on what job represents.

  4. [PDF] Job Satisfaction: A Literature Review

    When an employee is satisfied with the job, then such an employee will be more productive and creative and is more likely to be retained by the organization. Some job satisfaction theoretical frameworks and models are available to that effect namely; Herzbergs' Two Factor Theory, Adams Equity Theory, and Job Characteristic Theory among others. We find that all the above models have been ...

  5. PDF Job Satisfaction Theories: a Review

    This paper provides a brief literature review regarding the relevant job satisfaction theories which explain employee job satisfaction at the workplace. Keywords: Job Satisfaction, Job Satisfaction Adjustment Theory. theories, Two-factor theory, Work Cite this paper: Inoyatova S.A. (2021). Job Satisfaction Theories: A Review.

  6. PDF Job Satisfaction: A Literature Review

    Job Satisfaction: A Literature Review EriaMuwanguzi School of Education, Humanities and Social Sciences, Bugema University Abstract When an employee is satisfied with the job, then such an employee will be more productive and creative and is more likely to be retained by the organization.

  7. Herzberg's Two-Factor Theory 1 Herzberg's Two-Factor Theory of Job

    Schroder, R. (2008). Job satisfaction of employees at a Christian university. Journal of Research on Christian Education, 17(2), 225-246. Herzberg's Two-Factor Theory 31 Schwab, D. & Heneman, H. Aggregate and individual predictability of the two-factor theory of job satisfaction. Personnel Psychology, 23(1), 55-66.

  8. Job Satisfaction: Knowledge, Attitudes, and Practices Analysis in a

    The aim of this study is to analyze simultaneously knowledge, attitudes, and practices toward job satisfaction in a general population in a large metropolitan area. The data acquired from 1043 questionnaires—administered to subjects with an average age of 35.24 years—revealed that only 30% is satisfied by his job.

  9. Job Satisfaction

    Job satisfaction is the degree to which people like their jobs. In other words, it refers to a subjective evaluation that the worker makes of her own job, either in its entirety or with respect to its different attributes. It is related to the sociological concept of alienation and the economic concept of the (dis)utility derived from work ...

  10. Revisiting the Link between Job Satisfaction and Life Satisfaction: The

    The link between job satisfaction and life satisfaction has been extensively explored in the relevant literature. However, the great majority of past research has been carried out using cross-sectional analyses, and almost exclusively in the Western world.

  11. PDF CHAPTER 2 LITERATURE REVIEW

    2.1 INTRODUCTION Job satisfaction is one of the most widely studied subjects in the management field (Loi and Yang, 2009), as it is considered as one of the determinants of the quality of the working context in any organization.

  12. PDF Job Satisfaction among Employees: A Review of Theories

    Abstract. Job satisfaction is a multi- dimensional variable that denotes a pleasurable or positive emotional state of workers, an attitudinal response that measures how a person feels about one's job as well as an affective reaction to one's job.

  13. Full article: The job satisfaction level analysis for the research

    Literature review. Job satisfaction is defined as an individual's positive emotional state with regard to his or her job and work ... It structures human needs into five stages (basic needs and need for self-realization). The Maslow theory is as follows. First, deficiencies in needs drive behavior. Second, desire escalates from a lower layer ...

  14. A Current Look at the Job Satisfaction/Life Satisfaction Relationship

    We review the literature on the relationship between job satisfaction and life satisfaction on its theoretical, empirical, and methodological bases. Our review indicates that recent theoretical wor...

  15. Job satisfaction among hospital nurses: A literature review

    30928718 10.1016/j.ijnurstu.2019.01.011 Globally there are mounting concerns about nurses' job satisfaction because of its pivotal role in nurse turnover and the quality of care of patients. Influencing factor; Job satisfaction; Mediator; Nurses; Predictor; Related factor. Copyright © 2019 Elsevier Ltd. All rights reserved.

  16. Exploring Determinants of Job Satisfaction: A Comparison Between Survey

    This study compared the results of job satisfaction analysis using (1) 11,446 big data provided by former & current employees of the restaurant industry from a job portal website based on the two-factor theory and (2) A survey was conducted among 400 former & current employees.

  17. JOB SATISFACTION: A LITERATURE REVIEW

    + Firm performance Job performance + Job factors + + - Problems with role Job satisfaction perceptions FIGURE 1 - CHRISTEN, LYER AND SOBERMAN MODEL OF JOB SATISFACTION (CHRISTEN ET, 2006) ISSN 2067- 2462 79 Aziri B. mrp.ase.ro JOB SATISFACTION: A LITERATURE REVIEW MANAGEMENT RESEARCH AND PRACTICE VOL. 3 ISSUE 4 (2011) PP: 77-86 Lawler and ...

  18. PDF Herzberg's Two-Factor Theory of Job Satisfaction: An Integrative

    Herzberg's Two-Factor Theory of Job Satisfaction: An Integrative Literature Review Christina M. Stello Department of Organizational Leadership, Policy, and Development College of Education and Human Development University of Minnesota Abstract Herzberg published the two-factor theory of work motivation in 1959. The theory was