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104 Vasan Udyog Bhavan, Sun Mills Compound, Lower Parel Mumbai India 400013

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Latest complaint Missing items has been filed on 15/03/2024. Latest Resolved Return request cancelled and refund not done was resolved Dec 9, 2023. Nykaa.com ranks as the #1 most complained about among Cosmetics .

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Nykaa Fashion Customer Care: Your Ultimate Guide

In the fast-paced world of e-commerce, customer care plays a pivotal role in ensuring customer satisfaction and building brand loyalty. Nykaa Fashion, a prominent player in the online fashion industry, understands the significance of providing exceptional customer care services. In this comprehensive guide, we delve into all aspects of Nykaa Fashion’s customer care, from contact information to common inquiries and tips for a seamless shopping experience . Whether you’re a seasoned Nykaa Fashion shopper or a newbie, this guide has something valuable for everyone.

Table of Contents

Contacting Nykaa Fashion Customer Care

Phone support.

When you need immediate assistance, Nykaa Fashion’s customer care team is just a phone call away. You can reach them at:

• Customer Care Number : +91 92222 01010
• Business Hours : Monday to Sunday, 9:00 AM to 9:00 PM

Nykaa Fashion understands the urgency of your fashion needs and strives to provide prompt solutions via phone support.

Email Support

For non-urgent queries, you can always drop an email to Nykaa Fashion’s customer support team. Here’s the email address:

They typically respond to emails within 24 hours, making it a convenient option for inquiries that don’t require immediate attention.

Nykaa Fashion offers a real-time chat option on their website, where you can chat with a customer care representative. This option is perfect for quick questions or clarifications while browsing the Nykaa Fashion website.

Social Media

You can also connect with Nykaa Fashion on various social media platforms. They are active on Facebook, Twitter, Instagram, and YouTube, where you can stay updated on the latest fashion trends and even reach out for support.

Common Customer Queries

Nykaa Fashion’s customer care team handles a wide range of inquiries. Here are some of the most common ones:

1. Order Tracking

• Wondering where your latest fashion haul is? Nykaa Fashion allows you to track your order easily through their website. Just log in to your account, go to the “My Orders” section, and click on the order you want to track. You’ll get real-time updates on your shipment’s status.

2. Returns and Exchanges

• Nykaa Fashion has a hassle-free return and exchange policy. If you’re not satisfied with your purchase, you can initiate a return or exchange within a specified timeframe. The customer care team can guide you through the process and answer any questions you may have.

3. Payment Issues

• Encountering payment problems? Nykaa Fashion supports various payment options, including credit/debit cards, net banking, and mobile wallets. If you face any payment-related issues, the customer care team can assist in resolving them swiftly.

4. Product Information

• Need more details about a product before making a purchase? Nykaa Fashion’s customer care team can provide comprehensive product information, including size charts, fabric details, and styling suggestions.

5. Discount Codes and Promotions

• Nykaa Fashion frequently runs exciting promotions and offers. If you have questions about how to apply discount codes or the terms and conditions of ongoing promotions, the customer care team can provide clarity.

6. Account Assistance

• If you encounter any issues with your Nykaa Fashion account, such as login problems or forgotten passwords, customer care can assist in account recovery and troubleshooting.

Also Read : PNGS Gargi Fashion Share Price: A Comprehensive Analysis

Tips for a Seamless Shopping Experience

To make your Nykaa Fashion shopping experience even more enjoyable, here are some valuable tips:

• Sign Up for Newsletters : Nykaa Fashion often sends exclusive offers and discounts via email to subscribers. Be the first to know about sales and new arrivals by signing up for their newsletters.
• Check the Size Guide : Always refer to the size guide provided for each product to ensure a perfect fit. Sizes may vary across brands and styles.
• Read Reviews : Customer reviews can provide insights into the quality and fit of a product. Take a moment to read them before making a purchase.
• Stay Updated : Follow Nykaa Fashion on social media and the website to stay updated on the latest fashion trends and collections.
• Frequent Sales : Keep an eye out for Nykaa Fashion’s seasonal sales and festivals. You can snag your favorite styles at discounted prices.

Nykaa Fashion takes customer care seriously and offers multiple avenues for assistance. Whether you need help with an order, have product-related questions, or just want to stay in the fashion loop, their customer care team is readily available. By following the provided tips, you can have a seamless and enjoyable shopping experience with Nykaa Fashion. Happy shopping!

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Nykaa faq – your top questions answered ( absolutely comprehensive faq guide ).

Nykaa is one of the most popular online beauty and wellness marketplaces in India. With a vast catalog of products and services, it is no wonder that many people have questions about how to make the most of their shopping experience.

In this Nykaa FAQ guide, we’ll answer some of the most commonly asked questions about Nykaa and provide you with expert tips on how to get the best deals and products. From navigating the website to finding the perfect shade of lipstick, we’ve got you covered.

So, let’s dive into the world of Nykaa and explore everything there is to know in this comprehensive Nykaa FAQ.

Also Read: Flipkart FAQ

What is Nykaa?

Nykaa is a popular Indian e-commerce platform that specializes in beauty and cosmetics products. They offer a wide range of makeup, skincare, haircare, fragrances, and wellness products from various brands, both national and international.

Nykaa is from which country?

Nykaa is an Indian company, headquartered in Mumbai, India.

How do I contact Nykaa customer care?

Nykaa provides multiple ways to contact their customer care. You can reach them through their toll-free number, email support, or live chat feature on their website or mobile app. Their customer care team is available to assist you with any queries or concerns you may have.

How to redeem Nykaa gift card?

To redeem a Nykaa gift card, simply add the desired products to your cart on the Nykaa website or mobile app. During the checkout process, you will find an option to enter the gift card code. Enter the code accurately and click on ‘Apply’ to redeem the gift card value towards your purchase.

Who is the owner of Nykaa?

Nykaa was founded by Falguni Nayar in 2012. She is the founder and CEO of Nykaa, leading the company to become one of the most successful e-commerce platforms in the beauty and cosmetics industry in India.

How to delete Nykaa account?

To delete your Nykaa account, you can contact customer care through their toll-free number or email support and request account deletion. They will guide you through the process and ensure that your account is deleted as per their policies.

When was Nykaa founded?

Nykaa was founded in the year 2012.

How Nykaa started?

Nykaa was founded by Falguni Nayar, a former investment banker, with the vision of creating a one-stop destination for all beauty and cosmetics needs in India. The company initially started as an online platform and later expanded to include offline retail stores, offering a wide range of beauty and cosmetic products from various national and international brands.

Which Nykaa perfume is best?

As a matter of personal preference, the “best” Nykaa perfume may vary from person to person, depending on individual taste and preferences. Nykaa offers a diverse range of perfumes from different brands, each with its unique scent and notes. It is recommended to explore Nykaa’s perfume collection and choose the one that resonates with your personal style and liking.

How to cancel return request on Nykaa?

To cancel a return request on Nykaa, you can contact their customer care through their toll-free number, email support, or live chat feature. Provide the details of your return request and they will guide you through the cancellation process as per their return policy .

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Nykaa India Contact Information, Main Office Address, Phone No, Email ID

• October 16, 2021 October 16, 2021

Are you searching for Nykaa India contact details on internet? Then you are at right place. Here you can find Nykaa India Contact Information, Main Office Address, Phone No, Email ID including headquarters address, corporate office phone number, helpline number, customer support number, and email address. If you are seeking for the company profile like foundation year, founder, office locations, parent company, etc. So, from below, you can find all that including contact details of Nykaa India.

About Nykaa India

Nykaa E Retail Private Limited is an India based cosmetic and beauty products providing company. The company was founded in 2012, has main office as head office in Mumbai, Maharashtra, India. Nykaa E Retail Private Limited is one of the largest ecommerce companies in India. It is one of the famous names, providing beauty and fashion services in India. Nykaa E Retail Private Limited provides make up, skincare products, hair and personal care, mom and baby products and other beauty appliances. Below, you can check all types of contact details of Nykaa India Company.

Nykaa India Company Profile

Company Full Name: Nykaa E Retail Private Limited, Type: Private, Industry: Ecommerce, Founded Year: 2012, Founder: Falguni Nayar, Headquarters: Mumbai, Maharashtra, India, Key People: Falguni Nayar (CEO), Parent Company: NA, Subsidiaries: Outletwise Retail Private Limited

How to find Nykaa India Contact Information

The company has so many customers and they are always try to looking for Nykaa India contact details such as office address, and customer care number on the internet. Sometimes, customers faces so many types of issue or query with products and they are trying to contact company for general queries. But, they really don’t know how to contact Nykaa India customer care, as well as how to contact Nykaa India for customer support.

In this article, you can get all possible contact details of Nykaa India and fastest ways to reach Nykaa India customer care team as well as technical support team and other departments for any kind of help. You can also find main office address of Nykaa India, customer care number of Nykaa India, as well as Nykaa India toll free number, Nykaa India contact phone number, Nykaa India helpline number, blogs, official website, as well as contact information of board of directors, if available.

Nykaa India Customer Care Information

In this section, you can get Nykaa India customer care information , such as customer support email, helpline number, and more.

• Nykaa India Helpline Number: +91-9222201010
• Nykaa India Customer Support Email: [email protected]
• Nykaa India Office Address: Nykaa E-Retail Pvt. Ltd., #A2, 4th Floor, Cnergy IT Park, Old Standard Mill Compound, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025, India
• Official Website of Nykaa India: www.nykaa.com

Nykaa India Main Office Contact Details

Through the information of Nykaa India offices , you can get much more support after customer care department. Here, you can check headquarters address of Nykaa India, contact phone number of Nykaa India corporate office India, as well as Nykaa India office locations.

• Nykaa India Main Office Address: Nykaa E-Retail Pvt. Ltd., #A2, 4th Floor, Cnergy IT Park, Old Standard Mill Compound, Appasaheb Marathe Marg, Prabhadevi, Mumbai 400025, India
• Nykaa India Main Office Phone Number: +91-9222201010
• Nykaa India Main Office Fax Number: NA
• Nykaa India Main Office Email ID: [email protected]

Note: Some contact numbers provided above may be non toll free number, so we are suggest you to verify call charges from your operator before call.

As you checked https://theindianblog.in/ has provided Nykaa India Contact Details, Main Office Address, Phone Number, including office customer care number, phone number, headquarters address, as well as official website. If you are facing any type of issue with above-given information, please tell us.

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• Brands All Brands A-I J-O P-Z Hidden Gems Monk and Mei Roze Baise Gaba Chandrima House of Chikankari Luxe Paulmi & Harsh Jodi WeaverStory Arpita Sulakshana Varun Bahl Men Varun Bahl Jatin Malik Runit Gupta PS Men by Payal Singhal Masaba
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Nykaa has a rating of 1.27 stars from 258 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Nykaa most frequently mention customer care, worst experience, and return request problems. Nykaa ranks 826th among Cosmetics sites.

• Shipping 67

This company does not typically respond to reviews

What reviewers want you to know

Positive highlights.

No positive highlights yet

Critical highlights

• Nykaa has good collections, but the worst customer care possible.
• When you return the product their customer service is pathetic.

“Nykaa”

Good experience in Nykaa... i have visited this store yesterday good atmosphere and staff are very friendly total experience too good

“Fraud”

They have sent us wrong product of low cost.even after raising complaint and giving proof they ignore our complaint.

Reviews (258)

Reviews that mention popular keywords

• Follow Lovleen S.

They won't return your money. Their systems don't work. Their customer wetan is pathetic. They won't connect you to next level. Looters

• Follow Peehu D.

Naykaa Service is soo poor. They never inform us for anything Wasting people's time. This is 2bd time that I did not receive my order on time even Naykaa didn't inform me. It's not Trust worthy When you are working & busy in your daily busy schedule so it's Irritating to only we have to connect them about delay.they never provide accurate information.

Tip for consumers: I'm disappointed about Naykaa's service. They never Improve their Service. they are Irresponsible and Suspecious Activities. Their Tally Caller never Inform about your order . it's Irritating and Tine Wasting.

Products used: Products

• Follow Blackwell N.

Similar your internet site is straightforward to function! Offerings are a touch luxurious! However i bet your great expenses make up for that. I advocate you to all.

• Follow Manoj M.

• Follow Mohammed L.

I have order some beauty products on 17th May 2023 it has to deliver 3 to 4 days.When i called customer care on 25th May 2023 they told they will follow up and send ASAP.But no response, Again i called on 29th May 2023 they told it will deliver in 2 to 3 days. So, I cancel that order. I have not expect this kind of response from NYKAA. My Order NYK-************** Every time i am getting one message "Sorry we apologies" My Advise do your work perfectly dont have to apologies.

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Best Beauty Products Online: Buy cosmetics online at best price in India from top beauty brands & know the latest beauty trends at the finest cosmetic store, Nykaa.

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Nykaa Man Customer Care Number: How to Lodge Online Complaint to Nykaa Man?

Nykaa Man is an e-commerce marketplace that sells fashion, beauty, and wellness (personal care) products. It offers e-retail shopping products and brands of shaving, hair care, sports nutrition, skincare, fragrances, beard care, wellness, and kits.

You can also buy the products of various domestic and international brands. Nykaa Man is mainly dedicated to men for shopping their personal care and wellness products. Sellers or distributors can register on the official website to sell their products and services.

Many times, customers and sellers/suppliers face issues with the products and services of Nykaa Man. For this, you can register a complaint with the customer care executive or support team to get redressal of these issues.

Issues that Mostly Customers/Supplier Face:

• Product Order : Order placement, cancellation of the order, low-quality product or good, shopping issues, Cash on Delivery issues, exchange, replacement, or defective products, and other complaints about the product and service of Nykaa Man.
• Delivery : Wrong delivery, pending dispatch of the product, delay in delivery, issue with the delivery company, pick-up and return issues, and other delivery complaints.
• Payment : Transaction failure, delay in refund of money, Cash on Delivery (COD) issue, Payment settlement or charges-related issues, delivery charges, and other payment complaints.
• Complaints or issues of other services that come under Nykaa Man.

To resolve these issues, Nykaa Man has a good complaint redressal mechanism. You can call the toll-free customer care number or e-mail your issue. Also, customers can register an online complaint on the official portal or mobile app.

If your complaint is not resolved you may approach The Grievance Officer of Nykaa to get faster redressal of your issue. Further, you may file a complaint to the higher authorities of the Consumer Commission.

Note – Complaint Hub has verified all the official helplines and complaint registration information. You can use these details of Nykaa to get redressal of your problem.

How to File a Complaint with Nykaa Man?

Nykaa Man has provided various helplines to register a complaint about its services. You can use any one method to raise your concern. Customers can file a complaint on the toll-free customer care number.

You can also send an e-mail to the support team of Nykaa or can chat with the customer care representative in the mobile app. Also, customers/sellers can file an online complaint on the official portal or mobile app.

Complaint Registration Fee and Redressal Time by Nykaa Man:

Registration Fee : ₹0 (No Charges) Redressal Time : 7 to 15 days ⇒  To Know More, visit the Nykaa website’s policy/help page.

Further, you can approach the Grievance Officer of Nykaa E-retailer Pvt Ltd to raise your concerns. All these methods will help you to faster redressal of your complaints. After registration of your complaint, always note down the reference or ticket number for future usage.

Note – If your grievance is not resolved you may register a complaint to the National Consumer Helpline or Consumer Court about the services of Nykaa Man.

Nykaa Man Customer Care Number

The toll-free customer care number of Nykaa Man can be used to register complaints about any order, payment, delivery, or other product issues. You can call these helpline numbers and describe the issue to the customer support team.

Toll-Free Customer Care Number of Nykaa Man:

You can use these helplines to get faster redressal of your grievances. After the successful registration of your complaint, please ask for and note down the reference number to track the status and future reference.

Register Online Complaint

Customers can register an online complaint to Nykaa Man using the portal or mobile app. You can also e-mail your complaints to the customer support department concerned with it. From the mobile app, you can chat with a customer care executive.

E-mail and Link of Nykaa Man to Register an Online Complaint:

Read More: Register an Online Complaint to Nykaa

Procedure to Register Online Complaint:

• Visit the link from the table above to lodge an online complaint to Nykaa Man. OR You can use the help option in the mobile app and chat with the customer care executive.
• Choose the category of complaint: Order related; Shopping; Nykaa Man account; Payment; or Others.
• Select the ‘ Write to Us ‘ option.
• Fill out the following details: Name, Mobile No, E-mail, Subject, Description, and Order Number.
• Upload the image or pdf of the invoice or product.
• Submit the online complaint form.

Finally, note down the reference number to track the status of the complaint, or can use it to lodge a grievance to the higher authorities of Nykaa Man.

Tips – You can also e-mail your complaint in the given same format along with attached supportive documents/images.

Note – Complaint Not resolved or not satisfied with resolution? Lodge a grievance to the Grievance Officer of Nykaa to get faster and more satisfactory redressal of your issue.

The Grievance Officer, Nykaa

As per the rules and guidelines of the Information Technology Act 2000, and Consumer Protection (E-Commerce) Rules, 2020, Nykaa has appointed a Grievance Officer to resolve the unsatisfactory complaints.

If your complaint is not resolved within the time limit specified by Nykaa Man or not satisfied with the final redressal then you can lodge a grievance to the Grievance Officer appointed by Nykaa E-Retail Pvt. Ltd.

E-mail, Phone No. and Address of the Nykaa Grievance Officer:

You can send a written application or an e-mail to the designated grievance officer with the following information:

• Name and contact details (E-mail, Phone Number)
• Order Number
• Reference/ticket number of the previous complaint
• Description of the issue
• Copy of the invoice, and other documents (image of the product).

Note – If your grievance is not resolved within the time limit as prescribed by Nykaa or not satisfied with the final resolution then you can file a complaint to the National Consumer Disputes Redressal Commission (NCDRC) about the products and services of Nykaa.

Also Read: File Online Complaint to Food Safety and Standard Authority of India

Product Categories of Nykaa Man

• Gadgets and Electronic Accessories
• Fashion and Lifestyle
• Skin Care and Personal care
• Perfumes & Deos
• Hair Care Products
• Bath & Body
• Shaving & Beard Care
• Health & Nutrition
• Sports & Fitness

Frequently Asked Questions About Nykaa Man

Q. What are the Nykaa Man’s customer care number and E-mail? A. The toll-free customer care number of Nykaa Man is 180026788888 and the e-mail is [email protected]

Q. Where can I approach if my complaint is not resolved or not satisfied with the resolution? A. First, you can lodge a grievance to the Grievance Officer of the Nykaa by e-mail or a written application. Further, you can approach the National Consumer Helpline or Consumer Commission.

Q. When will I get the refund for my order or transaction failure? A. The refund will be settled within 2-3 business days or it may take up to 7 days. After the expiry of the given time limit, you may contact the customer care team or the Support desk of Nykaa Man.

• Privacy Policy & Terms of Use – Nykaa Man
• Who We Are – Nykaa Man

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Complaint Hub has verified all the information on the post. If you have not found any solution, or information related to your issue, or want guidance to get redressal of any unique problem/complaint then you can connect with us without any hesitation.

You can message us directly from our Contact Us page or mail us at SUPPORT  -  [email protected] . We will respond to you with the procedure and guidance for your issues to get a faster resolution.

Read the Terms and Conditions to use the information for any commercial or profit purpose ( Don't violate the Terms of Use ). All the information is provided for self-help and guidance to know the rights of the common people.

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Customer shares hellish experience of canceling an AT&T phone line

Published on April 1, 2024

• A customer had a frustrating experience trying to cancel a phone line through AT&T customer support.
• The customer support agent continued offering alternatives persistently, even though the user was clear on canceling the line.
• The ordeal lasted over an hour, even though the cancellation took about five minutes.

Consumers in the US have to contend with three primary carriers: Verizon, AT&T, and T-Mobile. Depending on your area and its infrastructure, these options could dwindle even further, often leaving you with no choice but to stick with that one carrier that works, no matter how frustratingly. When you do want to switch or cancel, you will find that the experience can get so much worse, as this Redditor found out the hard way.

Redditor BudgetPea9967 recounted an experience they had a while ago with AT&T . Primarily, the redditor wanted to cancel a phone line because the user of the line was no longer within the country. For this, they contacted the AT&T customer support system through chat. What should have been an easy 10 minutes of straightforward conversation to cancel a line ended up stretching for over an hour.

We’ll let you go through the 24 screenshots from the user to better appreciate their frustration during the ordeal.

For the TL;DR, the customer support representative kept offering the user alternatives instead of canceling the line. Options ranged from reducing the rate by suspending the line, changing the line number to a new line number for free, offering loyalty upgrades, pitching dual-SIM for hotspots, and more.

It is so painfully evident that the customer did not want any alternatives and just wanted to cancel the line. Either the customer support representative was stuck in a conversation flowchart loop trying to follow a standard operating procedure, or was trying to achieve some KPI targets, or the user was chatting with a bot that got stuck in a conversation flowchart loop. I personally would have lost my patience significantly earlier in the conversation, so major props to the user for being better than most of us on this end.

In the end, the user managed to cancel the line (which took about five minutes at the end), and even filed a complaint with AT&T for this ordeal. However, the user mentions that they have not received any response to the complaint. Eventually, the user also switched to T-Mobile. Many other users (across different carriers) recounted similar situations when they wanted to cancel their phone line. The experience certainly isn’t limited to any one carrier, so choose your best option carefully.

If you’re ever stuck in such a situation, Redditor DoAndroidsDrmOfSheep has a piece of helpful advice, recommending porting the number out for $7 and then canceling the line from that ported service.

Have you had a similar experience when canceling a line with your carrier? Let us know in the comments below!