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Cover Letter Examples

Free Professional Cover Letter Example and Writing Tips

Margaret Buj

Career expert

CV template Professional

A cover letter that’s well  written and tailored for the position  you want to get is an essential part of any job application. A cover letter is expected by at least  10% of all recruiters  in addition to a  properly prepared resume . Make sure yours stands out perfectly for the role you’re seeking by using our professional examples below along with our cover letter builder.

What Should I Include in My Cover Letter?

An effective cover letter will need the following four key elements shown below

1. A formal greeting

Your first contact with the employer should be a formal one. You should address them as Mr/Mrs/Ms. for this initial interaction and state their name. If possible, avoid generic openers like “Dear Sir/Madam” or “to whom it may concern”.

2. A persuasive introduction

Use the first paragraph to introduce yourself as a candidate and to give a great first impression. Use this space to give quick reasons why you applied and would be the right choice for the precise job on offer.

3. Compelling paragraphs

This next part of the letter can be used to build a convincing argument as to why you’d be the right pick for the company. Use numerical evidence to support your case and make your achievements eye-grabbing.

4. Strong Final Impression

Finally, start moving the conversation towards the next stage of the job selection process. Encourage the recruiter to read your resume for further details and explain that you’re keen to meet in person as well as how you can be contacted.

[Hiring Manager’s name]

[Company name]

[Company address]

Dear Mr/Mrs/Ms. [Hiring Manager Name]

I am contacting you to communicate my interest in the Administrative Assistant role being advertised by [company]. This role really caught my attention as I have a strong educational background and extensive experience in the office administration of medium-sized businesses. I think this knowledge and expertise could be highly valuable to [company].

During my 6 year career, I have assisted with a wide range of office administrative tasks using Microsoft Office and LibreOffice software. I have been responsible for maintaining and managing sensitive data at each and every step of the meeting organization from planning to the recording of minutes, as well as drafting critical communications.

In my current position, I was also tasked with optimizing the efficiency of our office supply buying, the results of which saved the company over $1,800 per quarter. I also enhanced my written skills greatly by assisting with the drafting and proofing of important executive correspondences.

I have enclosed my resume with this letter to provide further information about my career history so far. I hope that my credentials represent a good match for this role.

I’m very keen to learn more about the position and would be eager to organize a meeting to discuss it in more detail. In the meantime, I’d like to thank you for your consideration and to invite you to contact me at any time regarding the opportunity.

I can be reached every evening from 4 pm-8.30 pm via home phone or at any time with my email address listed below.

Address Phone number Email address

Create a compelling cover letter to get the attention of a recruiter. We’ll show you in the points below how it’s done and what to highlight when using our cover letter builder.

Essential Points to Highlight

What should or shouldn’t be included in an effective document and what should a cover letter say? Let us briefly explain…

There’s more than one way to  format and prepare a letter . Depending on the type of job you’re targeting and your level of experience you have several options to choose from.

Simple Cover Letter

Our example of a simple cover letter shows you how to start preparing a document that can be used if you have  little-to-no professional experience  but that also allows you to highlight your most employable features. It is an easy cover letter to create, which is useful when you are just starting your career.

February 16th 2020

Dear Adrian,

I am writing to apply for the Customs Broker position at Geoplex Inc as posted on LinkedIn.com. I am a qualified and fully licensed broker, with over 4 years of experience and exemplary history of managing drilling machinery imports.

I was particularly interested in the position with Geoplex, as I share in the company values of growth and innovation. Working with Benson LLC, my current organization, I’ve overseen a 12% cut in costs, as well as ensuring the standards of compliance expected by the US CBP.

Furthermore, I’ve developed a reputation for coming up with exceptional solutions to problems. This has been an especially vital skill in my current role, especially when resolving any factors arising with clearance and deliveries.

I am eager to continue my upward trajectory in a new position and would relish the opportunity to make that happen with Geoplex Inc. Please find enclosed my resume, which provides additional detail on my skills and experience as well as my complete contact information.

Please feel free to reach out to me at your leisure via my personal number or email address. I look forward to speaking to you further regarding the position.

Connie Barnes

What Makes This a Strong Covering Letter?

Generally speaking, a simple cover letter allows you to convey a lot of information fast with little excess detail. It fits in all the required information that will help give you an edge over the competition, in a concise and focused manner.

As we can see in the adjacent cover letter example, the applicant focuses on a polite greeting, conveys all the contact details necessary, and uses the first paragraph to quickly outline their interest in the job and why they’d be suitable.

This allows you as the candidate to show that you have a genuine enthusiasm for applying, which will in turn interest the employer. You can then dedicate the rest of the initial opening to offering some tidbits of information that will further motivate the recruiter to keep reading.

Learn the basics about  writing addresses on cover letters  so you can plan what information to include

In the next part of the document, our writer has added some key examples as to how they made the difference in their last job. They’ve demonstrated a little about the essential tasks they did and focused on the results they achieved in doing so.

To finish things off, they have reiterated their enthusiasm for the role available and have gradually started to draw the conversation towards the possibility of an interview. It also creates some interest in the resume (which will be a more detailed explanation of your professional experience).

As you can see, each part of the document takes the reader on a short journey from the reason for applying, to why you’d be the best candidate for the job, to finally angling towards the next steps of the process. By doing this while focusing on the job description this will provide the recruiter with exactly what they’ll need to see to pick you for an interview.

Professional Cover Letter

In our example of a professional cover letter, you’ll see how to start writing and organizing a document that can help take you to the next level of your career. If you’ve already got a few years of experience under your belt, learn how to use it to your advantage.

Dear Patricia,

I wanted to make contact with you to register my interest in the Key Account Manager position with Rhino insurance that is advertised on LinkedIn. During my 8 years of working in insurance, Rhino is a company I’ve always admired and I think I could offer you the skills you’re looking for.

My goal is and always has been to get the maximum from my staff and create excellent relationships with high profile clients. That’s why over the last 4 years of working with Yannick Mutual I’ve overseen a 93% retention rate and helped to raise revenue by as much as 14%.

Great customer management is a skill that I know Rhino values highly and it is something I pride myself on also. Your 4.8-star customer satisfaction rating stands as a testament to your ability to respond properly to your client’s needs and I would love to bring my experience to help you achieve even better results.

I would be more than happy to talk in more depth on how I can help Rhino continue in its successes. Please contact me on 207-440-4475 if you would be interested in meeting for an interview.

Thank you for taking my application into consideration and I hope we can discuss the opportunity in more depth soon.

Raquel Galaz

What Makes This an Effective Cover Letter?

Professional cover letters will need to be more detailed than some other types like an  entry-level  or  simple cover letter .  However, conciseness is still key.

As we can see in this adjacent example the writer has started off as normal by detailing their contact information and  formally greeting the recruiter . They then go on to make a short introduction of themself and start making a strong case for why they would be the right choice.

In the next section, they move onto explaining a little about the way they manage in their current job and  illustrating where they brought results  with specific instances as evidence. As a seasoned professional you’ll be expected to provide plenty of examples of how you made a difference in previous jobs and what you achieved.

Learn the basics about writing addresses on cover letters so you can plan what information to include.

To finish things off, the candidate added important elements of a good conclusion:

  • Stating a desire to meet
  • Contact information
  • Thank you for the employer’s consideration

This detailed document covers a lot in just a few paragraphs, however, it strikes the right  balance between essential information and brevity . It also functions well as it is specifically tailored to the type of profile that the recruiter is looking for.

Entry-Level Cover Letter

When you’re starting out in your career or you’ve made a  major change of industry  you’re going to need an effective entry-level cover letter. Use our example to get your professional journey off on the right foot.

I am writing to express my interest in the Structural Engineer position with Rode Engineering advertised on Glassdoor.com. Having recently completed my B.S. in Engineering from MIT in May 20XX, I would love to start my career with Rode and feel I would be a perfect fit for the role being offered.

You stated in your notice that you are looking for a candidate with superb communication skills, excellent focus, and who is a good team player. This is precisely what I would be able to bring to the position. During my time at MIT, I was an active member of the volleyball team, where interdependency, strategy, and quick decision-making were invaluable skills for success.

Additionally, over 2 summers, I interned with Humbert Energy for 6 months, working within their infrastructure team. This gave me a working knowledge of everyday engineering tasks as well as many more abilities such as spotting warn parts, serious flaws in a design, and necessary structural repairs.

As you can see, my hands-on experience, my extracurricular activities, and my Engineering B.S. make me a great fit for the Structural Engineer role at Rode. I would be excited to discuss the position more in person.

Thank you very much for considering my application. Please feel free to contact me either on my phone number 412-721-6679 or my personal email to talk about the position at length. I look forward to hearing from you.

Dan Gillard

What Makes This a Convincing Covering Letter?

Like all good covering letters, this example starts off by making a  soft introduction  and giving a little detail as to why the candidate could be a good fit for the role. However, unlike others, it immediately addresses the elephant in the room, namely the lack of professional experience.

Not only does it state the candidate’s enthusiasm for seeking the role but it also makes it clear that they are newly qualified. However, it still plays to the writer’s strengths by  stating the qualification upfront  which allows the recruiter to see that the candidate is fully trained for the job.

Your qualifications are going to be your biggest selling point in this type of letter. If you don’t have any, instead focus on relevant examples of hands-on work experience.

In the main body of this example letter, we can see that the applicant has focused entirely on addressing the job requirements point-by-point. They’ve brought specific examples of where their  college education and time studying was put to good use  and how this could apply to the sort of profile the recruiter is looking for.

This involves a mix of  hard skills and soft skills , but it perfectly helps to make up for any lack of real-world professional experience. However, to make their case even stronger, they have been able to include details of an internship, which could help make the difference against the competition.

To finish everything off the writer has given a short prompt to  reiterate why they would fit the desired profile well , in a quick conclusion. All that then needs to be added is a short paragraph giving the recruiter a call to action and hopefully instigate the next steps in the process.

Creative Cover Letter

Creative cover letters stray a little from the normal rules of job applications. Find out how to effectively  create a document for a more artistic job that gets results  and demonstrates your creativity.

Dear David,

Fudge Digital is hiring and I am just the person you need. My name is Susan Taylor and I’m a seasoned and successful Digital Marketing Manager with more than 5 years of online marketing experience. Fudge is a business with a reputation for bringing together creativity and progress. Together, I think we’d make the perfect team.

I live and breathe life as a digital creative and in the last 5 years, it’s been my honor to be able to call myself a professional in this field. I make it my mission to create attractive and effective marketing assets that look great and sell better. In the last quarter, the digital assets my team and I brought to life have smashed their targets by over 30%.

My biggest guiding forces are communication and cooperation and I know that Fudge also appreciates these skills. I’ve been following your blog for a couple of years now and have always been impressed by the values of teamwork and inspiration that are woven into everything you do.

I was also totally blown away by your Award-winning video campaign. Hopefully, we’ll be able to work together to see that you retain the title next year.

Thank you for taking the time to read through my application. I am contactable by email every day or by landline Monday-to-Friday from 6 pm onwards. I hope we can meet soon to discuss how we can help Fudge reach even greater heights.

Yours truly,

Susan Taylor

What Makes This a Powerful Cover Letter?

In most cases, creative cover letters involve  even more individuality than most  and rely on standing out. Nevertheless, they still follow normal letter-writing conventions.

As you can see in our professional example, the writer still uses  standard formality and letter structure . However, once they launch into their opening salvo they do so with a much more imaginative approach.

The letter opening still introduces the candidate and sells them a little as the perfect fit for the job. As you would normally expect, it also gives some detail about the  motivations of the applicant .

Don’t get too experimental with your cover letter. It is still a formal part of your job application and whilst you can take some risks it still has to focus on the task at hand.

The middle sections of this letter focus on building a complete picture of the candidate. It goes into detail whilst also  adding more creative embellishments  than you wouldn’t normally see in a  simple  or  professional cover letter .

Our candidate, in this case,  chooses to use specific examples  that illustrate the success their work has brought in. In this case, exceeding commercial targets by double-digit percentages.

This writer also goes a step beyond and gives a lot more information about  how the company itself got their attention  and how both parties’ goals align. Again, they cite a specific example to strengthen their hand and to show they have done their research on the business.

The author of the letter then finishes off with a quick thank you for consideration and gives the recruiter some details on how to make contact. This leaves the reader with a  positive final impression  as well as the precise sort of information they need to move the process forward.

As we can see, creative documents are worded very differently to more conventional documents. However, even in these cases, it’s still essential to  give as much evidence as possible  on your working record, using numerical data where possible.

Short Cover Letter

It isn’t always necessary to write a cover letter that fills an entire page. If you can manage to explain why you’re the best candidate for the position, your  cover letter’s length  does not need to be that long. Use the top 1 to 2 reasons you should be hired, and keep what you write relevant to the vacancy.

Dear Mr. James,

I’ve loved teaching and working with children and adolescents since I was a summer camp counselor in my junior year of high school.

I have over eight years of teaching experience at the middle school level, working with children that cover a wide range of learning skills. The state test scores of my students have collectively finished in the 95th percentile of all test takers in each of the past four years. Considering all of these factors, I believe I am the ideal candidate for the 7th and 8th-grade math teacher position at Woodlawn Middle School.

Please feel free to contact me at any time, I can be reached at 555-732-4198 or by email at [email protected]

Sincerely, Frederik Gorman

You might not think less is more when you are applying for a job vacancy. However, in this case, a short cover letter can be just as convincing as a long one. There are cover letters that last an entire page and list  irrelevant information .

The purpose of a short cover letter is to get straight to the point. As we can see in the above short cover letter example, the applicant makes it clear right away that they are excited about the chance to fill the position.

Don’t worry so much about trying to flatter the employer. Get into what makes you the perfect candidate right at the beginning, and mention you would like a response soon.

The body of the letter and the ending of the letter achieve several things:

  • Addresses a specific accomplishment
  • Makes the candidate’s skills and experience clear
  • Enthusiasm for the job and an interview

Normal cover letters will go into further detail regarding the experience and skills the candidate possesses, however, this type of letter briefly yet effectively communicates the same information.

Advantages of Cover Letter Examples

As well as offering guidance and some inspiration, cover letter examples can be useful tools in helping you learn how to  highlight the most important information  that employers will need to know about. When  creating your cover letter , ResumeCoach’s examples can help with the following points:

Learn the length you should use and the sections that you will need to include.

2. Keywords

Personalize your cover letter and find the keywords that work for your sector.

3. Choice of language

Get the level of formality right and make the text accessible for any recruiter.

4. Adaptability and speed

Complete and adapt your cover letter and resume for any job with our editor.

Cover Letter Samples

Discover our perfect cover letter examples and find out the best tips and advice to write an outstanding cover letter for your resume.

  • Administrative Assistant
  • Engineering
  • Receptionist
  • Dental Assistant
  • Executive Assistant
  • Flight Attendant
  • Business Analyst
  • Software Engineer
  • Customer Service
  • Sales Associate
  • Data Entry Clerk
  • Property Manager
  • Esthetician
  • Office Manager
  • Software Developer
  • Event Coordinator
  • Office Assistant
  • Elementary Teacher
  • Operations Manager
  • Medical Receptionist
  • Bank Teller
  • Personal Assistant
  • Phlebotomist
  • Mechanical Engineer
  • Pharmacy Technician

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The Best Professional Cover Letter Samples

sample professional cover letter for resume

What the Best Cover Letters Do Well

How to use cover letter samples, review cover letter examples, cover letter template, cover letters listed by occupation, cover letters listed by type of letter.

  • More Cover Letter Samples and Tips

How to Personalize Your Cover Letter

When applying for a job, it's always a good idea to  include a cover letter , unless the employer specifies that they only want an application or a resume. Even if a job listing does not specifically request a cover letter, including one can be a terrific way to summarize your skills and experiences and explain (in more detail than in a resume) why you are an ideal candidate for the job.

What's most important is writing a cover letter that shows the hiring manager what makes you one of the best candidates for the position.

Think of your cover letter as your introductory “sales pitch,” your golden opportunity to make a positive first impression on a company. 

Reviewing cover letter samples is a great place to start before writing your own letter. You can then download a template to get started creating your own letter.

Your cover letter should be well-written and provide some  sense of your personality  and professionalism. It should also be  targeted to the position  for which you are applying. Don't send a generic letter when you apply for jobs. Most employers get many applications for every open job, and your cover letter and resume need to show that you've taken the time to write compelling application material that shows your interest in working for the company in this role.

Make clear and persuasive connections between your experiences and the skills required to excel in the job, using the skills listed in the job announcement’s “Preferred Qualifications” section as your guide. Taking the time to  match your qualifications to the company's job requirements  will show the employer you're a strong match for the job.

Your cover letter is one of the first things the hiring manager will see (along with your  resume ), so make sure that it grabs the reader’s attention and entices them to give your resume a serious review.

These professionally written samples will help you write and  format your cover letter  as either a Word document or a text version that you can send as an email message.

Reviewing examples also gives you ideas for the language you might want to use, the information you should include, and how to format the letter so all the required information is included and there is plenty of white space on the page. Then, spend some time customizing your letter:

  • Take the details from your resume and use them to personalize the sample that you download.
  • Be sure to replace the text in the example with your own experience and qualifications for the job.
  • Don't forget to double-check that all your personal information (address, phone, email, etc.) is accurate before you click send or upload the letter.

Be sure to customize your letter to fit your own skills and experience and to target the specific job for which you are applying. 

Use these cover letter samples to get ideas for your own cover letters so you can show prospective employers why you should be selected for an interview.

Download the cover letter template  (compatible with Google Docs and Word Online) to get started, or see below for many more examples listed by type of job, candidate, and letter format.

Cover Letter Example (Text Version)

Victoria Hernandez 12 Maple Street Citytown, IL 60416 555-555-5555 victoria.hernandez@email.com

July 20, 2020

James Smith Hiring Manager Citytown Therapy 35 Oak Avenue Citytown, IL 60416

Dear Mr. Smith,

I was thrilled to see your ad for an occupational therapist at Citytown Therapy. I’m a licensed occupational therapist with five years of experience providing excellent care to patients ranging from toddlers to mature adults. I’d love to put my skills to work for your clinic.

In reference to your requirements in the job description, I have:

  • Experience assessing patients’ fine motor and sensory skills
  • Practical knowledge of creating and implementing care plans
  • Effective communication skills, both oral and written
  • Excellent organization and multitasking skills
  • A proven track record of compassionate, effective care
  • CPR certification

I’d appreciate the opportunity to discuss the position and your needs for the role. Please contact me at your convenience and let me know how I can help you.

Victoria Hernandez (signature hard copy letter)

Victoria Hernandez

List of Cover Letter Samples

Have a look at this alphabetical list of great cover letter examples listed by occupation. Use these examples to get ideas for your own cover letters.

  • Academic Advisor
  • Academic Cover Letter
  • Administration/Business
  • Administrative Coordinator
  • Admissions Counselor
  • Athletic Director
  • Biomedical Engineer
  • Business/Technical
  • Camp Counselor
  • College Graduate
  • College Student
  • Communications
  • Communications Director 
  • Construction Management
  • Customer Service
  • Database Administrator
  • Development/Museum Position
  • Director of Operations
  • Editorial Assistant
  • Education/Alternative Education
  • Entry Level (analyst)
  • Entry Level (finance)
  • Entry Level (marketing)
  • Event Planner
  • Faculty Position
  • Finance Internship
  • Flight Attendant
  • Front End Web Developer
  • Hair Stylist
  • Higher Education Communications
  • Information Security Analyst
  • Informational Meeting Request Letter
  • Letter of Intent
  • Letter of Interest
  • Market Research Analyst
  • Marketing Assistant 
  • Media Relations
  • Occupational Therapist
  • Office Assistant
  • Part-Time Job
  • Photographer
  • Physical Therapist
  • Programmer Analyst
  • Receptionist
  • Recruiting Manager
  • Research Technician
  • Retail Management
  • Sales Associate 
  • Sales, Marketing and PR
  • Scientific Research
  • Scrum Master
  • Social Media
  • Social Worker
  • Software Developer
  • Software Engineer
  • Special Education
  • Speech Pathologist
  • Store Manager
  • Summer Cashier
  • Summer Hotel Front Desk/Bellhop
  • Teaching Assistant/Tutor
  • Technical Support/Help Desk
  • Transportation Planning
  • Web Content Manager
  • Web Content Specialist
  • Web Design Specialist
  • Writer/Freelance

These different types of cover letters fit a variety of special circumstances, and letter format options.

  • Applying for More Than One Job (multiple jobs at the same company)
  • Block and Modified Block Format Cover Letters (types of cover letter formats)
  • Career Change (when the job is a career shift)
  • Career Office Referral (referral from a college career office)
  • Cold Contact Cover Letter (applying for jobs that aren't advertised)
  • Email Cover Letters (cover letters included in an email message)
  • Employee Referral (referral from a company employee)
  • Job Promotion Cover Letters (applying for a promotion)
  • Job Transfer Request Letter (transferring jobs)
  • Job Transfer Request Letter Example (relocation) (requesting a relocation)
  • Prospecting Letter (outreach to prospective employers)
  • Referral (letter with a referral)
  • Referred by a Contact (referral from a mutual contact)
  • Request a Meeting (requesting an informational meeting)
  • Salary History (includes salary history)
  • Salary Range (includes a salary range)
  • Salary Requirements (includes salary requirements)
  • Targeted Cover Letters (targeted to a specific job)
  • Temp to Perm Cover Letter Example (request a permanent position)
  • Transferable Skills (includes transferable skills)
  • Unadvertised Openings (apply for unadvertised jobs)
  • Value Proposition Letter Sample (show how you will add value)

More Cover Letter Samples and Writing Tips

Need more inspiration? Here are  more cover letter examples , including templates you can customize to create your own cover letters. You should also explore these top 10 cover letter writing tips , and these  5 steps to cover letter success .

If you are having trouble with a particular section of your cover letter, check out these articles on  cover letter salutations ,  cover letter closings , and  parts of a cover letter .

It's acceptable to alter the  standard format of a cover letter  example:

  • For instance, if the example has three paragraphs, and you only want to include two paragraphs, you can do so.
  • If you want to include bullet lists instead of paragraphs, it's fine to reformat your letter. This is your opportunity to sell your qualifications to the company, so take the time to  make your letter stand out from the crowd of applicants .
  • You shouldn't include everything that's on your resume in the letter. Highlight the most relevant accomplishments as they relate to the job for which you're applying. The more focused and personalized your letter is, the better your chances of getting the interview.
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Click here to directly go to the complete cover letter example.

The right cover letter example can make or break your application.

A customized cover letter can impress recruiters and show that you are intently interested in the company and the job.

Compose the perfect cover letters for your resumes by structuring your cover letter and filling the missing gaps of your resume.

We will guide you through some resume examples of a cover letter for different job profiles, such as:

V.P (Digital) & Product Management Expert Cover Letter Example

Customer service professional cover letter example, corporate trainer & senior business analyst cover letter example, program manager and m&e adviser cover letter example, senior financial analyst & business finance executive cover letter example, l&d lead cover letter example, legal director & general counsel cover letter example, collection manager & credit analysis expert cover letter example, regional bd manager cover letter example, senior account manager cover letter example, in-house legal manager cover letter example, bd leader & relationship management expert cover letter example, project management professional & it expert cover letter example, test solutions architect cover letter example, site engineer & project management professional (civil) cover letter example, chief administrative officer cover letter example, regional sales & account manager cover letter example, technical lead cover letter example, finance & business operations professional cover letter example, regional sales expert & key accounts manager cover letter example, marketing director cover letter example, director of operations cover letter example, operations manager & predictive analytics expert cover letter example, senior management professional cover letter example.

Keep reading to check out the examples of cover letters and pick the most suitable one for your job profile.

The examples of cover letters in this guide can help you understand the different features of a perfect resume cover letter.

Look at the V.P (Digital) & Product Management Expert Cover Letter Example that we have created for getting advanced shortlists!

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From the above cover letter sample, we can see that writing your name as the header provides a unique individual identity to your resume's cover letter.

It also makes it easier for the recruiters to keep a track of your cover letter in a sea of other cover letters.

Also read: How to draft a complimentary product management cover letter?

A personalized cover letter with the right mix of hard and soft skills can help you establish a great first impression.

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You must include your personal information to make it easier for the recruiters to get in touch with you in case of any likely shortlist.

Avoid giving out any unnecessary pieces of information in your cover letter examples for resume unless it is explicitly asked for by the recruiters or the targeted organization.

Also read: How to make a recruiter-friendly customer service director resume?

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As a senior business analyst , try to include your team leading experience to justify your job title.

Also read: What should I include in my business analyst cover letter?

Refer to this cover letter examples for resume to understand how the correct introduction and salutation should be framed in your cover letters:

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Make sure that you include a portion of your soft skills combined with your program manager hard skills to ensure a well-rounded presentation of your caliber.

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Giving your professional experience in terms of numbers can help you establish a strong image about your potential as a senior financial analyst .

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Providing your certifications can help make the recruiters recognize you as a suitable applicant who is passionate about their work and likes to stay updated on industry trends.

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If you are an experienced professional, you may refrain from delving too deep into your educational details and skip right to your work experience, because that is what matters in this context.

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Refer to the cover letter sample to understand how you should specify which role you are targeting in their profile, and how you came across this information.

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Doing so can give the recruiters an insight into your professional involvement in an organization and realize your professional capabilities.

Providing the details of your awards and recognitions on your cover letter can make the recruiters recognize you as an efficient applicant and hence add value to your cover letter.

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Cover letters can make the recruiters recognize your significant skill set. Refer to every cover letter examples given in this guide to frame the perfect resume cover letter.

Provide achievement figures wherever applicable to specify your contributions to the organization and to highlight your achievements.

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Doing so can make the recruiters recognize your level of efficiency as an eligible applicant for the targeted job profile.

Also read: How to draft a business development cover letter?

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Providing your past and current details of job profiles and duties that you performed from your IT project manager resume can make the recruiter recognize your potential.

Always give out the specific profile title for any targeted job and make sure that it is justified in your cover letter:

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Cover letters of your resume can have an impact on the recruiters by giving a brief insight into your resume.

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For a construction project manager cover letter, try to focus on your coordination and project delivery skills.

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Before you sign off your cover letter, mention your availability to respond for any likely interview.

Make a short statement that you are looking forward to any further discussion for any official issues.

Refer to the sample cover letter provided below to see how an ideal cover letter is signed off professionally:

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Refer to the example given below to see how you can specify the technical skills that you possess:

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Mentioning your technical skills can make the recruiters recognize your potential as an eligible applicant for the targeted job profile.

In this example, we can see that the cover letter has achievement figures to highlight certain skills.

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Doing so helps in providing the accurate contribution and achievements of you and helps the recruiters to get an insight into your caliber.

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Try to mention as many details from your account manager resume work experience as you can to highlight your potential.

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Refer to the cover letter sample of a marketing director given above to see how your details can be accurately mentioned.

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The above-given cover letter sample shows how you can mention your skills as well as provide the details of your contribution to organizations.

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Try to mention your involvement or interaction with other organizations by providing their names and details wherever possible.

Having a record of good communication with various organizations can make the recruiters recognize your efficiency in a broader sense.

Also read : How to draft an operations manager resume?

Check out the resume cover letter sample provided below to understand how a flawless cover letter is framed:

CL-Eg-25

From the cover letter resume examples and cover letter samples that we have provided throughout this guide, you can compose and frame your perfect cover letter for your resume with enough guidance.

Standard Cover Letter Example

Before we go through the rest of the examples of a cover letter, given below is a cover letter sample for a Product Lifecycle Management Leader for you to have an insight into an ideal cover letter.

Go to Hiration cover letter builder and create a professional resume for yourself. Additionally, reach out to us at [email protected] and you can get 24/7 professional assistance with all your job & career-related queries.

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Crafting an Effective Customer Service Cover Letter: Examples and Tips

Larry Barker

After doing a fair bit of online research, you’ve found a customer service job that meets all your requirements. You’re pretty confident you’re a good fit, your customer support resume is on point, and you’re ready to apply. 

Then, as you fill in the online form, you realize you can add a cover letter. 

You might wonder whether you really need it. After all, skipping this step will save you time and effort. Plus, it’s not mandatory, right? 

The truth is that a cover letter, while it might seem like a demanding last step, will help you stand out over other candidates.

A good cover letter gives you the ability to showcase how your experience and skills relate to the customer service role you’re applying for in a way that a resume might fall short. Since it’s not mandatory, it’s also a great way to separate yourself from other applicants who aren’t willing to do the extra work involved.

The good news is that it doesn’t need to be complicated. Follow these tips and examples to create an attention-grabbing cover letter for your next customer service role that will convince the recruiter you’re definitely worth interviewing.  

Why you need a cover letter for customer service roles

If you have a great customer support resume with relevant skills and experience, that’s the core of your application. It’s the ice cream scoop in your sundae.

But your cover letter is the cherry and sprinkles you put on top — it’s a chance to show your personality and make yourself stand out. 

With a cover letter, you’re doing two crucial things for the recruiter or hiring manager:

You’re showing them you care enough about the job to spend extra time crafting a cover letter.

You’re making it extra easy for them to connect the dots between your skills and experience and the job’s requirements.

Those are both solid arguments for spending time on a cover letter, but there are other reasons, too. 

Customer service is a competitive job market. Many roles — especially in today’s job market — receive hundreds of applicants (or more!). 

Put yourself in a recruiter’s shoes for a moment. When you’re skimming dozens or hundreds of resumes, you’re likely seeing similar things over and over — bullet points of similar experiences, similar roles, and so on. With so much of the same, how do you make a choice? 

When there are two (or twenty) similar candidates, the applications with strong cover letters will stand out. It’s a chance to demonstrate the value you can bring to the company by expanding on the bullets in your resume. Since writing and communication skills are two of the key customer service skills , it’s also a chance to put your abilities on display.

Recommended Reading

How to Hire for Customer Service: A Step-by-Step Guide

How to Hire for Customer Service: A Step-by-Step Guide

What to include in a cover letter for a position in customer service.

OK, you’re going to write a cover letter for your customer service role. Now what do you include in it ? 

Here are a few things that a solid cover letter should contain.

An attention-grabbing introduction

In journalism, a good lead is everything. In his famous book “ On Writing Well ,” editor and writer William Zinsser wrote that, “The most important sentence in any article is the first one. If it doesn’t induce the reader to proceed to the second sentence, your article is dead.”

Replace “article” with “cover letter,” and you’ll understand why your introduction is so important.

Remember, a recruiter or hiring manager might be sifting through hundreds of applications. A strong introduction that grabs their attention can be the difference between being ignored and being asked for an interview. 

A highlight of relevant customer service skills and experience

Highlighting your relevant customer service experience in a personable and engaging way is the number one thing to focus on when writing a cover letter. Your cover letter shouldn’t be a novel, so you need to be brief and carefully choose what to share, but this is how you make your job application come alive.

Let’s use an example. 

Imagine you’re applying for a job where one of the required skills is the “Ability to learn quickly and under pressure.”

Your cover letter is the perfect chance to highlight how you’ve used this skill. For example, you could explain how, in your last role, you successfully learned to use a complex new internal tool and how, after a few weeks, you were helping other colleagues who struggled with the new system.

Brevity is key, but make sure you pick a few required skills to show your relevant experience. If you’ve held unique roles in your past — like the time you trained dolphins at SeaWorld — it’s also a chance to highlight how those unique experiences make you the best possible candidate.

An address to the hiring manager and company

By addressing the company and, if possible, the hiring manager, you’ll show that you took the time to research the company you’re applying to. When many people take a “spray-and-pray” approach to applying for jobs — applying for hundreds of jobs with barely a thought — this is how you demonstrate your genuine interest. 

This doesn’t have to be long — even just including the hiring manager’s name is more than most — but it’s a prime chance to personalize your cover letter. 

Customization of your cover letter for each application

Adapting your cover letter to each job application can bring a big return on your time investment, but it can seem the most demanding.

This doesn’t mean you need to start from scratch every single time. 

Instead, craft a cover letter “template” that works for you and that you can tweak based on the role and job description. For example, if you’re applying for a role focused on phone support, you’ll address your experience with that channel. If the company only offers live chat support, you’ll pull out the phone support snippet and add in something more relevant. Just be sure you change all the relevant information (company name, who it’s addressed to, exact job title or position) on each iteration!

How to Snag (and Succeed at) a Remote Customer Service Job

How to Snag (and Succeed at) a Remote Customer Service Job

Structuring a customer service cover letter that stands out.

A cover letter is like a story about you. Like all good stories, they have an introduction, a body, and a conclusion. 

Introduction: Start by expressing your enthusiasm and interest in the role. What made you excited when you read the job post? Maybe you’re particularly interested in the product or  you’ve followed the company (or used their product!) for years. Perhaps you enjoy writing and managing knowledge bases. 

Your introduction should include: 

Your personal details (name, address, email, phone number).

The hiring manager or recruiter’s details (if possible).

The role you’re applying to.

An opening paragraph.

Main body: The bulk of your cover letter is about highlighting relevant customer service skills and experiences. As we’ve mentioned, you need to connect the job requirements and responsibilities with your previous experience, ideally by providing real-life examples. The main body should contain: 

Experience.

Qualifications.

Don’t write it in bullet points. Write in personable, conversational paragraphs. Imagine it’s your first, super-brief conversation with the hiring manager.

Conclusion: The last section of the cover letter is for you to reiterate your interest and thank the reader for reviewing your application. The conclusion is made of:  

A closing paragraph.

Your signature.

7 Customer Service Resume Examples + Best Practices

7 Customer Service Resume Examples + Best Practices

Tips for writing an effective customer service cover letter.

What are the key elements that make the perfect cover letter? The best practices below are a good place to start: 

Use a tone and style that matches the company: The language, tone, and style you would use when applying for a customer service position at a bank are not the same as if you were applying for a role at a tech startup. Startups tend to be more laid back and informal while banks are traditionally more formal. Be sure to research the company you’re applying to, paying attention to how they communicate. Matching your tone to your audience is an important customer service skill, and this is your chance to show it off. 

Address specific job requirements with real examples: Your cover letter should provide plenty of real-life examples that show how you uniquely meet the requirements from the job description. Don’t overwhelm the reader with details, but make it obvious that your skill set fits what they’re looking for. 

Demonstrate strong communication and interpersonal skills: Your cover letter should prove that you have great communication skills, which is the cornerstone of fantastic customer service. Don’t forget that the way you express yourself says as much (or more) than the specific words you use.

Be clear and concise in your writing: Use language that’s easy to understand. This isn’t the time to use fancy words or attempt to be too clever. Prioritize clarity and aim to highlight your relevance in as few words as necessary.

How to write a customer service cover letter with no prior support experience  

What if you’re a total newcomer to the customer support industry and have no experience at all? Or perhaps you have support experience but want to break into the SaaS customer support industry ?

First, don’t be discouraged! Key customer service skills like empathy, adaptability, clear communication, and patience are transferable. They’re skills you develop in other fields — as a barista, teacher, salesperson, and even as a parent or caregiver — or through activities like volunteering or athletics.

If you have no experience in customer support, your cover letter is even more critical. Without it, your resume might not be enough to showcase those skills and how they’ll apply to the role you’re applying to. 

On top of that, your cover letter is a great place to express your eagerness to learn and your customer-focused attitude.

Customer Support Job Description: Examples and Best Practices

Customer Support Job Description: Examples and Best Practices

Customer service cover letter examples.

Writing your first cover letter can feel daunting. Below are some examples based on experience level that might spark your creative juices. 

#1: Entry-level customer service representative

Hampton, VA 23666

(343) 222-5555

[email protected]

March 10, 2024

Healthcare Inc.

Role: Customer Service Representative 

Dear Jessica Smith,

I’m interested in applying for the Customer Service Representative role at Healthcare Inc. As a former barista at a large coffee shop, I made sure customers felt consistently cared for, turning visitors into regulars. Because of my customer service skills and friendly attitude, I was promoted within six months. 

In my current position, I’ve become an expert in various aspects of customer service, like using clear communication, being attentive to detail, and having a problem-solving mindset. In the job description, you mentioned that you're looking for a candidate who learns quickly. While working at my current position, I had to learn a new cash management system, and within a few days, I was training others.

My colleagues (and customers!) would say I'm friendly, patient, and hardworking. I'm always trying to get better at what I do, picking up new things on the job and ensuring customers have a great experience. My passion for delivering a consistently great customer experience encouraged me to apply for this role at Healthcare Inc.

I understand how important it is to boost a company's mission through every customer interaction to create long-lasting loyalty. That's precisely the approach I'm excited to bring to Healthcare Inc., and it’s why I'm eager to grow with your team and work as a Customer Service Representative. 

I look forward to discussing my experience with you. Please don’t hesitate to reach out if you need additional information. 

Thank you for your consideration.

Best regards,

#2: Customer service representative

Role: Customer Service Representative

I recently came across the Customer Service Representative position at Healthcare Inc. in one of my favorite customer support communities. I’m excited to express my interest in joining your team!

With two years of experience in customer service, I’m confident in my ability to contribute positively to your organization. 

In my current position at ACME Company, I've honed my communication skills by handling a diverse range of customer inquiries. Whether through email, phone, or chat support, I consistently prioritize clear and concise communication, resulting in a team-leading customer satisfaction score of 98% over the last two quarters. 

I also see that you’re looking for someone who can build customer relationships. I take pride in developing rapport with clients at ACME Company, resulting in a 10% increase in repeat customers. By actively listening to their needs and providing personalized solutions, I've cultivated a positive customer experience that contributes to ongoing loyalty. In fact, sometimes customers ask for me by name. While I try to discourage that, I do love how it signals that they trust me to get the job done. 

Based on the details I've provided, I think it’s clear that I have a genuine passion for customer service. I'm thrilled about the prospect of advancing my career at Healthcare Inc. 

Thank you for considering my application. I’m looking forward to hearing from you about the customer service representative position. 

#3: Customer service manager

Role: Customer Service Manager

I saw your job posting for a Customer Service Manager on the company’s website and immediately had to apply. With four years of experience in customer service, I’m confident in my ability to build and lead a successful support team. 

Here are three key reasons why I believe I’m a strong candidate for this role:

Leadership skills: In my current position at ACME Company, I’ve been entrusted with leading a team of customer service representatives. I successfully implemented new training protocols that resulted in a 15% improvement in customer satisfaction scores within six months.

Problem-solving abilities: I pride myself on resolving customer issues efficiently. For instance, during my time at ACME Company, I encountered a challenging situation where a customer had a complex billing problem. Through asking good questions and collaborating with various departments, I was able to resolve the issue to the customer's satisfaction. I also identified and implemented a process improvement that reduced similar errors by 40%.

Adaptability and continuous improvement: In the fast-paced environment at ACME Company, I actively sought and implemented feedback from both customers and team members about how we could improve. One project I initiated led to a streamlined workflow and a 10% reduction in average handling time.

I am so excited about the opportunity to bring my skills and experience to Healthcare Inc. and to contribute to the achievements of your customer service team. 

Thank you for considering my application. I look forward to hearing from you to learn more about the customer service manager position.

Cover letters are worth the time

Writing a thoughtful, personalized cover letter takes a lot more time than simply filling out a bunch of fields on a job application form, but it’s one of the single best ways to make your application stand out from the crowd, especially when you’re applying for popular roles in the competitive customer service job market. 

By leveraging the tips and tactics shared here, you’ll be able to create a compelling cover letter that increases your likelihood of landing the customer service job you have your eye on — whether it’s your first role or you’re looking to advance your customer service career.

Like what you see? Share with a friend.

Larry barker.

Larry has spent over a decade leading CX teams at tech companies of various sizes. He also currently operates Supported Content , a niche content marketing company that helps CX brands attract and retain customers.

Join 251,101 readers who are obsessed with delivering great customer service.

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