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Best Resume Writing Services in Chicago, IL

11 Best Resume Writing Services in Chicago, IL (2024)

Find the best resume writing services in Chicago. Compare cost and customer reviews of the top Chicago resume writing services.

Steven L.

2024 Winners: Add your badge to your marketing materials.

When it comes to resume writers, Chicago serves up some pretty “grabowski” choices.

But finding the very best resume writers in Chicagoland? That’s hard.

You can spend hours googling top resume writers in Chicago and digging through resume review sites.

In the end, you’ve got a massive headache just by looking at the numbers. 24,700,000 Google results. That’s roughly the number of visitors to The Bean every year!

Don’t worry, we’ve got you covered.

Here is our list of the top resume writing services in Chicago.

Best Chicago Resume Writers

Best resume services in chicago.

Find My Profession

How We Choose Winners

Each of the Chicago resume services below was reviewed by a Certified Professional Resume Writer (CPRW) taking into consideration the following:

The cost of the service compared to other resume writers.

The speed at which the resume is completed.

Overall experience, awards, and certifications.

The design, style, and overall look of the resume.

Guarantees, number of edits, and reviews.

This list was hand-curated to serve all industries, professions, and career levels. While many of the writers on this list are from Chicago, these services are virtually available whether you are in Chicago, Naperville, Rockford, Aurora, Joliet, Ottawa, Kankakee, or any other Illinois city.

Average Chicago Resume Cost

Chicago resume writer reviews.

Find My Profession

Find My Profession

Find My Profession is much more than a resume writing service. They are a global career services company whose work has been featured on sites like Forbes, Inc., Zety, Fast Company, and more.

With their team of elite resume writers who have experience in over 85 industries and professions, they can match you with a writer who understands your unique background and experience. Additionally, every resume comes with a one-on-one phone consultation with your writer.

Find My Profession has an impressive track record of successfully landing clients jobs at top companies such as Apple, Amazon, EA, Oracle, GM, Facebook, DoJ, Morgan Stanley, and Tesla.

Their 900+ 5-star reviews speak to their commitment to delivering high-quality service. They also offer a 60-day interview guarantee and ensure that every resume created is Applicant Tracking System (ATS) compatible and highly customized to meet your specific needs.

You will work one-on-one with an elite and certified resume writer based in the U.S. Find My Profession is committed to ensuring that every client is 100% satisfied with their resume, which is why they do not limit the number of edits or time spent working with your writer.

Find My Profession is a virtual company allowing them to provide services worldwide. While they do not have a physical office for in-person visits, they ensure direct communication with your writer through email and phone calls.

4.9/5 based on 521 Trustpilot reviews 4.9/5 based on 319 Sitejabber reviews 4.9/5 based on 151 Google reviews 5/5 based on 52 Facebook reviews

3 – 5 business days (can expedite to 2 business days)

$395 – $995

(831) 888-0967 or [email protected]

Check out some of our 5-star reviews:

Alex on January 4, 2024

Resume & LinkedIn Profile

Belda Villalon on July 1, 2022

Michael on December 19, 2023

Exceptional resume

Michelle T on November 10, 2022

Professional Resume

Brigit on October 25, 2023

Highest quality of work

Beh on September 20, 2021

Professional. Experts…

Matt B on July 17, 2023

Excellent Experience

Chad B on May 2, 2022

Wonderful investment

ResumeZest

ResumeZest is trusted by professionals from companies like Google, Amazon, Apple, Oracle, GE, Adobe, Uber, and Facebook. Their resume writing team has written resumes for more than 75 industries. A 60-day interview guarantee backs up every resume they write. Each resume is also ATS compliant and keyword-optimized.

ResumeZest is a very well-rounded company. They offer affordable pricing and quick turnaround times. You will work with a high-quality, certified writer and receive excellent customer service. They are also members of the Professional Association of Resume Writers and Career Coaches (PARW/CC).

ResumeZest is one of the newer companies on this list. While they do a great job and their writers have many years of experience, the company was only founded in 2020.

4.8/5 based on 175 Trustpilot reviews 4.8/5 based on 93 Google reviews 4.9/5 based on 91 Sitejabber reviews 5/5 based on 12 Facebook reviews 5/5 based on 4 Yelp reviews

$279 – $479

(888) 530-4911 or [email protected]

Best Companies That Help You Find a Job

Need Help With Your Job Search?

Did you know there are companies you can hire to help with your job search? Whether you need resume help or want someone to apply to jobs for you, we’ve reviewed the 20 best agencies to help you find a job.

JobStars USA

JobStars USA

JobStars USA is run by Doug Levin. Doug is a Certified Professional Resume Writer (CPRW) and Career Coach (CPCC). He serves professionals across a broad range of industries and experience levels in Chicagoland and globally. Doug leads a small team of professional resume writers.

The resume writing process is hosted within a secure, virtual client portal. They offer special pricing for repeat clients. Also, the resume packages include 30 days for unlimited revisions.

The prices are a bit higher than other Chicago resume writers. So it may be an issue for entry-level job seekers. Also, they only provide a small number of resume samples on the website.

5/5 based on 26 BBB reviews 5/5 based on 11 Facebook reviews 5/5 based on 9 Google reviews 5/5 based on 8 Yelp reviews

5 business days (can expedite to 2 business days)

$450 – $1,595

(888) 307-0010 or [email protected]

Life Working

Life Working

Life Working is a resume and career coaching service in Northbrook, Illinois. The company is run by Arlene Wanetick and Wilma Nachsin. Arlene is a former advertising creative director. She lent her brain to mega-brands like The Oprah Winfrey Show. Wilma is a professional resume writer with a background in HR.

As the name suggests, the service is focused on not only your resume but also getting your whole life on track. The combined expertise and extensive experience of the founders surely have a lot of value to add to your resume.

The company does not offer any pre-designed resume packages to clients. You have to contact them to get a custom quote. Also, the website doesn’t detail the resume writing and revision processes.

5/5 based on 37 Google reviews 5/5 based on 12 Yelp reviews

7 – 10 days

$495 – $1,695

(847) 745-1428 or [email protected]

Resume Pilots

Resume Pilots

Resume Pilots is an award-winning resume writing service based in Chicago. It is run by Matt Glodz. Matt is a Certified Professional Resume Writer (CPRW). Matt’s company hires resume writers educated in Ivy League or other top universities. They have worked with clients in most industries.

You will get a 30-minute proof review call if you need to go over a few things after you receive your resume draft. Matt reviews each resume written by the service. Your phone consultation can include some career coaching.

There’s only one from-scratch resume package for all levels of professionals. It may be pricey for entry-level professionals. All services offer only two rounds of revisions.

4.6/5 based on 110 Trustpilot reviews

5 business days (can expedite to 1 business day)

(312) 428-6048 or [email protected]

Career Canvas

Career Canvas

Career Canvas is situated just by the lake. One of their big selling points is their credentials. Some of their writers are PhDs, MBAs, CPCCs (Certified Professional Career Coaches), or CPRWs (Certified Professional Resume Writers). The writers are experienced in covering a wide range of industries.

The entry-level resume packages are quite affordable. Toss in $10 with the package and they will make you a video resume. Also, the executive resume package provides four resume versions tailored to specific industries.

There are no resume samples available on the website. So you won’t be able to check out the quality of their work. Also, the company doesn’t have a lot of customer reviews online.

5/5 based on 6 Facebook reviews 5/5 based on 1 Yelp review

5 business days (can expedite to 2 days)

$120 – $1,000

(872) 221-4591 or [email protected]

Resume Writing Services

Is Your Resume Working Properly?

If you are having trouble landing interviews, it might be time to hire a professional resume writer. Check out our list of the 750+ best resume writers and start landing more interviews!

BeltStyles

BeltStyles is named after the owner and head writer, Hallie Belt. Hallie has an M.A. and a B.A. in English, is a lecturer in English composition, and has been a Chicago ad agency editor for 20+ years. She has also authored one book and edited multiple books. She helps entry- to executive-level clients around the world.

BeltStyles offers one-on-one service and fair prices. The writing process includes two separate 1-hour consultation sessions. You can collaborate with Hallie virtually while she interviews you and writes your resume.

The website doesn’t provide any sample resumes. You have to contact Hallie to get the service started and get a price quote.

5/5 based on 33 Google reviews 5/5 based on 15 Facebook reviews 4.5/5 based on 15 Yelp reviews

5 – 10 business days

(312) 285-8429 or [email protected]

The Contingent Plan

The Contingent Plan

The Contingent Plan offers a proprietary approach to help job seekers and employers alike. Their talent acquisition expertise ensures a resume that goes through the hiring barriers. They also utilize the latest technologies to make ATS friendly resumes. There are two Chicago locations to serve you in-person.

You get unlimited edits and revisions. They promise to work with you until you are satisfied. The company has experience working on both sides of the hiring process. Also, the package for entry-level job seekers is super affordable.

The website doesn’t provide any details about the individual resume writers. Also, there are no resume samples available to get a sense of the actual quality of their work.

5/5 based on 383 Facebook reviews 4.6/5 based on 115 Thumbtack reviews

3 business days

$100 – $300

(833) 612-5627 or [email protected]

AAA Targeted Writing & Coaching Services

AAA Targeted Writing & Coaching Services

AAA Targeted Writing & Coaching Services is helmed by Clayton Cerny. Clay has been a resume writer in Chicago since 2001. He has worked with 3,500+ clients so far. His company serves entry-level and executive professionals alike. Some of his resumes have been published in a few publications.

Clay provides a personalized approach and works with all clients directly. This can be a good choice for entry-level job seekers applying to their first job.

The resume samples on the site appear to follow very basic layout and designs. Many professionals would need more advanced templates to shine.

5/5 based on 63 Yelp reviews 4.8/5 based on 31 Google reviews

$160 – $320

(773) 907-8660 or [email protected]

Executive Career Services

Executive Career Services

Executive Career Services provides a free resume review and is owned by Steven Provenzano, a former corporate recruiter and author of Top Secret Executive Resumes. Steven is a CPRW, and he and his team have written 5000+ resumes. Steven has appeared on CNBC, CNN, and WGN, and is often quoted as a career expert.

Your resume will be worked on by two CPRWs, including Steve. There’s no time limit to request edits. The service promises to work with you until you are completely satisfied.

There are no samples on the ECS website, however Steven provides price quotes and options via the free resume review. All prices are tailored to your specific needs once your resume is reviewed, and depend on the work required and agreed upon.

5/5 based on 16 Yelp reviews 4.9/5 based on 15 Google reviews 5/5 based on 3 BBB review

2 – 4 business days

(630) 289-6222 or [email protected]

A Better Resume Service

A Better Resume Service

A Better Resume Service is featured in The Chicago Tribune, Crain’s, and NBC News. The company has written thousands of resumes in 25 years. They’re also one of the biggest, oldest resume writing services in the Chicagoland area. Ten local offices in and around Chicago make them one of the Windy City favorites.

BRS writers have 10 years of experience on average. The cost of resume writing is the most affordable among the services on our list. They even have a low price guarantee. There’s also the option to meet with your writer in-person.

You have to call the service to get started and get a price quote. There are no details about the writers’ qualifications or the revision process on the website. Resume samples are also not included on the site.

4.7/5 based on 202 Google reviews 4.8/5 based on 150 Facebook reviews

3 – 5 business days

$75 – $450+

(800) 730-3244 or [email protected]

Previous Years Winners

Resume writing winners (2023).

Find My Profession, ResumeZest, JobStars, Life Working, Resume Pilots, Career Canvas, BeltStyles, The Contingent Plan, AAA Targeted Writing & Coaching Services, Executive Career Services, A Better Resume Service

Resume Writing Winners (2022)

Resume writing winners (2021).

Find My Profession, JobStars, Life Working, Resume Pilots, Career Canvas, BeltStyles, The Contingent Plan, AAA, Targeted Writing & Coaching Services, Executive Career Services, A Better Resume Service

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better resume service in chicago il

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better resume service in chicago il

Chicago Resume Writing Services

Professional Resume Writing Services in Chicagoland

Resume Writing Experts

We are expert resume writers with experience in all job fields and career types.

We Do Not Use Generic Templates

Every resume is custom designed to meet your specific needs.

We Do In-Depth Interviews

We discuss your skills and employment history to create an amazing resume that employers respond to.

Discounts for Bundled Packages

Add a cover letter or LinkedIn profile with your resume for bundled savings!

Chicago Resume Writing specializes in professional resume writing help with a focus on resume, cover letter and LinkedIn profile writing. Take advantage of our resume expertise in a vast array of career and employment areas . Our writers prepare resumes for all jobs, positions and career situations.

We also offer executive resume help for clients in the Chicagoland area.

Our resume help specialists have expertise in:

Our services are provided by professional resume writers and credentialed career professionals with experience in a vast array of fields. Our clients include individuals, corporations and nonprofit organizations.

In addition, we are experts in developing powerful and effective LinkedIn Profiles . With LinkedIn fast becoming the most successful tool to finding jobs and candidates in today’s market, having a LinkedIn Profile is now critical for a successful job search. We will design an effective, web-friendly and network-ready LinkedIn Profile that’s ready for use as soon as you receive it.

Special rate on Resume, Cover Letter and LinkedIn Profile combo packages. Please call for details.

  Why clients prefer Chicago Resume Writing:

  • Our writers prepare resumes for all jobs, positions and career situations.
  • We do NOT use generic templates. Each resume is customized for your needs.
  • Resume specialists with expertise in a vast array of industries.
  • We make the process easy with convenient phone and email service.

Call (312) 265-3944

Here is a sample of the many job and career areas for which we have prepared winning resumes:

We create resumes with immediate impact to draw the attention of busy employers. You need a resume that quickly conveys how you delivered value to employers – and that you can do so again. It’s that promise of value that gets you the interview. We organize experience, education, skills, achievements and accomplishments into powerful resume content that clearly demonstrates value in quantifiable terms.

In addition, we insert industry keywords for optimum recognition by employers’ computer scanning systems. For newcomers to the United States, we ensure experience, education, skills, achievements and accomplishments are organized and formatted to attract North American employers.

About Pricing and Payment Methods:

For pricing information, please call us. For your convenience, we accept MasterCard, VISA, American Express, Discover, eCHECKs and PayPal.

better resume service in chicago il

Calumet City

River Oaks Professional Building, Suite 802 Calumet City, Illinois 60409 (708) 730-1888 Show Details

Chicago Lakeview

3354 North Paulina, Suite 204A Chicago, Illinois 60657 (773) 525-2450 (773) 525-0400

Show Details

Chicago Loop

134 North LaSalle, St. 1915 Chicago, Illinois 60602 (312) 368-8888

Hammond, Indiana

5717 Indianpolis Blvd. Hammond, Indiana 46320 (219) 769-1888

Libertyville

700 East Park Ave., Ste. 104 Libertyville, Illinois 60048 (847) 395-0330

552 South Washington St, #218 Naperville, Illinois 60540 (630) 527-8880

120 Oakbrook Center, Suite # 707 Oak Brook, Illinois 60523-1808 (630) 368-6388 (630) 368-6368 Show Details

40 Ascot Circle Schaumburg, IL 60194-3677 (847) 490-8686

Tinley Park

17712 Oak Park Avenue Tinley Park, Illinois 60477 (708) 429-3889

Crystal Lake

4463 US Rt. 14, Suite 202 Crystal Lake, Illinois 60014 (815) 943-8866

better resume service in chicago il

Phone & Email Services through : Chicago Loop , Chicago Lakeview , Oak Brook , Naperville , Schaumburg , Libertyville , Tinley Park & Calumet City

A Better Resume Service

Available services

Call the phone number below for virtual services. We receive your resume information by email, discuss it with you by phone, then provide a quote all from the comfort of your home. Our initial consultation is free.

Resume Writing Service | Entry level (Student) Resumes | Experienced Resumes | Technical Resumes | Management Resumes | Executive Resumes | Cover Letters

The Oakbrook office is located in the middle of the Oakbrook Shopping Center in the Professional Building. There is plenty of free parking. Park in the multi-level garage (orange designiation) between Bloomindales and Nordstrom and enter into the mall. Our building in near Mario Tricoci and has Godiva Chocolates and Antico Posto on the first floor. Enter into the building and take the elevator to the 7th floor. Be sure to call the number below to schedule your free in-person consultation.

  • Street: 120 Oakbrook Center, Suite # 707
  • City: Oak Brook, Illinois 60523-1808
  • Telephone: (630) 368-6388 or (630) 368-6368

Fill in your address into the address field below the map and the shortest route will be calculated.

Other Locations

Chicago Lakeview | Oak Brook | Naperville | Libertyville | Tinley Park | Calumet City | Schaumburg

  • Privacy Policy

Phone & Email Services through: Chicago Loop , Chicago Lakeview , Oak Brook , Naperville , Schaumburg , Libertyville , Tinley Park & Calumet City

better resume service in chicago il

  • Entry Level (Student) Resumes
  • Experienced Resumes
  • Technical Resumes
  • Management Resumes
  • Executive Resumes
  • Chicago Lakeview
  • Libertyville
  • Tinley Park
  • Calumet City
  • Crystal Lake
  • All Locations
  • LinkedIn Profile
  • Cover Letters
  • Reference Sheets
  • Salary Histories
  • Follow-up Letters
  • Thank You Letters
  • Coaching in Interviewing and Salary Negotiations
  • Corporate Outplacement
  • Job Fairs Chicago

AAAA Better Resume Service

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Photo of AAAA Better Resume Service - Chicago, IL, US. A Good Resume Makes You a Winner!

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About the Business

Hire a resume expert! By thoroughly examining your resume with the trained, discerning eye and mature, practical judgment that only seasoned resume professionals bring, we provide you with a resume writing service that: Ensures that your resume will yield interviews by attracting the attention of recruiters, human resources professionals and hiring managers. Show you how to deliver a more sharply focused, distinctive personal value proposition through your resume. Guide you to a compelling, unique statement of your professional identity by helping you to define core skills, knowledge and strengths at the root of key contributions. Translate bland descriptions of responsibilities into high impact statements of accomplishment. Allows you to feel confident that your layout, structure, format, style, grammar and content all combine to convey your polish and professionalism. …

Location & Hours

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3354 N Paulina St

Chicago, IL 60657

Roscoe St & Lincoln Ave

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Photo of Alex A.

Update as of October 6, 2018: Jacob did another fantastic job of updating my resume. Since I had come in previously, he still had my information on file and was able to edit it quickly and efficiently with my new experience and certifications. Once again, I will definitely be using his services in the future.

I am very pleased with my updated resume and cover letter. Jacob did a great job of asking questions, paying attention to detail, and utilizing all of my capabilities and skills. I would have overlooked several things that now make my resume really stand out. Plus, they save all of your information so you are able to go back once you need to update your resume! Overall I am very happy and will be recommending Jacob's services to anyone that needs resume or cover letter help.

Photo of M'Dingo D.

My name's Mamadou Diomande. Jacob did an outstanding job putting together my resume and cover letter. He is just amazing with a heart full kindness. Thank you Jacob!

Photo of Matthew J.

I recently hired AAAA better resume service to help get my resume done last week. I was connected with Chad. Chad was very professional and helped me get the resume finished quickly. Overall I had an excellent experience. Would highly recommend anyone to go see Chad!

Photo of Bridget K.

Jacob did a really good job. Resume and cover letter writing was making me gnash my teeth. Talking to Jacob helped me to think about how I wanted to present myself to employers. Plus he gave me a great resume and cover letter. I'm really happy I took the time to solicit professional advice.

Photo of Rachel V.

****BEWARE******I called this place to inquire about getting a survey written, the person I spoke with sent me an email asking me to send my resume and any other info, I did. About an hour later I got a call from a completely different number with a New York area code and a different person asking me if I was interested if thier resume writing services. Since I had called a few companies before finding this one, I thought it was one of them and I told them I had found a company (A better resume) and I wasn't interested. Then I check my email and I have a reply from a better resume saying be careful with who I pick to do my resume, there are scammers everywhere, etc. I was totally confused, so I called a better resume back ( at the 773 number I had called them on originally), I asked why they had sent that to me. The man responded that they had called me back and I told them I wasn't interested so they were just letting me know to be careful. I explained to him that I didn't realize that it was them calling me since it was a different and out of state number as well as a different person, I explained that I had turned what I thought was another company down bc I planned on going with him, it was just a misunderstanding. This psycho proceds to tell me off and say that he isn't going to work with someone like me, etc. I feel very uncomfortable that this man collected all my information under the pretense of writing a resume, then once he had all my info, told me he wouldn't write any resume. He is either psychotic or a scammer. Please beware!!!

Photo of John S.

I have seen Jacob in the past and am seeing him again because of his outstanding service and a trusted resource in career guidance. I Highly recommend Jacob!

Photo of Grant M.

I never felt that my resume reflected my skills and capabilities, which had me half-heartedly applying for positions for over a year. Steve Moore at A Better Resume talked with me about what I'd done in the past and where I saw myself in the future and created a professional, exciting resume and cover letters. Just having this new resume gave me the confidence to get myself out there and apply for the jobs I really wanted. I'm not sure how he does it, but Steve has a great knowledge of various and vastly different industries and the kinds of skills and buzzwords employers are looking for. I wanted to find something in arts and music production, and Steve was able to focus my past work experience to reflect my skills in that area. Combine all this with fast work and a reasonable price, and you've got a happy customer with a new job.

Photo of Roland P.

I was pleasantly surprised with Mike's depth of knowledge and degree of professionalism. Call me a skeptic, call me a curmudgeon, but I find a lot of folks who call themselves professionals these days are marginally competent at best. Mike is a former recruiter and, for writing polished resumes, the real deal. He was also pretty easy-going and worked with my schedule. I'm fairly competent as a writer, but effective resume writing is a specialized area of expertise where knowing what works and how to best present yourself can give you the edge in getting interviews. Sure, there are cheaper alternatives out there, but a lot of those alternatives consist of people who can't write a coherent paragraph free of grammatical mistakes. When you have to correct THEIR mistakes in the very basics, how well can you trust their advice and their supposed expertise in specialized areas where you don't have broad experience? All things considered, I'd rather pay a little more for a sure thing rather than try to save a few bucks and be someone else's experimental guinea pig.

Photo of Steve M.

Steve is truly a MASTER at his craft. I am a senior-level manager who was looking for a good resume service to breathe some new life into my resume. Steve went above and beyond in meeting my expectations. One great thing about this service is you actually "meet" the author, and you'll discuss your career background with him so he can do the best job possible on your resume. The result of my resume before/after was- night/day. I received calls from employers within 1 week of posting my resume/ and applying to jobs in my field. I knew the resume was good, but it's what employers see that matters!

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Watch CBS News

After AT&T customers hit by widespread outage, carrier says service has been restored

By Brian Dakss, Aimee Picchi

Edited By Anne Marie Lee

Updated on: February 22, 2024 / 8:17 PM EST / CBS News

Customers of numerous U.S. cell service providers reported outages and other service problems early Thursday morning, according to the website  Downdetector.com , which tracks such reports. AT&T had the most by far, with tens of thousands of customers telling Downdetector they had no service.

Customers of T-Mobile, Verizon, UScellular and Consumer Cellular were also reporting issues, though far fewer. T-Mobile and Verizon told CBS News that their networks were operational, although some customers may be encountering problems when trying to reach people on another network.

The reports of AT&T outages appear to have started at around 4 a.m. EST, Downdetector said, then seemed to wane some two hours later, then picked up again and were about 60,000 at 11 a.m. EST.

But by 3:10 p.m. EST on Thursday AT&T  said  the problem had been resolved.

"We have restored wireless service to all our affected customers," AT&T said on its website. "We sincerely apologize to them. Keeping our customers connected remains our top priority, and we are taking steps to ensure our customers do not experience this again in the future."

Later Thursday night, the company attributed the outage to a software bug.

"Based on our initial review, we believe that today's outage was caused by the application and execution of an incorrect process used as we were expanding our network, not a cyber attack," the company  said on its website . "We are continuing our assessment of today's outage to ensure we keep delivering the service that our customers deserve."

United states cluster map showing concentration of user-submitted problem reports over the last 24 hours to Downdetector.com.

Officials: Don't call 911 to test your phone

Earlier in the day, some officials urged people not to call 911 to test whether their phone was working. 

"Many 911 centers in the state are getting flooded w/ calls from people trying to see if 911 works from their cellphone. Please do not do this," the Massachusetts State Police wrote on X, the former Twitter.

Likewise, Chicago's Office of Emergency Management & Communications had a similar message for local residents, noting that on X that people who actually need to get through to 911 should use a landline or find a friend or relative who uses a service other than AT&T and ask them to make the call.

Some municipalities experienced difficulties with 911 service.

The San Francisco Fire Department said in a post on X, "We are aware of an issue impacting AT&T wireless customers from making and receiving any phone calls (including to 911). We are actively engaged and monitoring this. The San Francisco 911 center is still operational."

In North Carolina, the Charlotte-Mecklenburg Police Department said on X at 3:15 a.m. EST that it was "aware of a nationwide outage impacting AT&T cellphone customers this morning. Customers were briefly unable to contact 9-1-1. There are no disruptions to our call center's ability to receive 9-1-1 calls. Service should be returning shortly."

And in Florida, the Flagler County Sheriff's Office posted on X at 6:43 a.m. EST that, "Texts to 911 from affected AT&T users are now being received. If you have an emergency, and cannot dial out, send a text message to 911."

The transit system serving Philadelphia and its suburbs, SEPTA, said on X that, "Due to AT&T communication outages, some trains may reflect a delay, however all trains are operating on or close to schedule."

AT&T outage

As of 8 a.m. ET on Thursday, Downdetector had more than 60,000 reports of service issues from AT&T customers. Most of the complaints were focused on problems with their mobile phones or wireless service. 

Outages were highest in Atlanta, Charlotte, Chicago, Dallas, Houston, Indianapolis, Louisville, Miami and San Antonio, according to Downdetector.

In a statement to CBS News, Verizon said its network was operating normally, although some customers experienced issues earlier Thursday when calling or texting people who use another carrier. It said that it was continuing to monitor the situation. 

A spokesperson for T-Mobile said it didn't experience an outage and that its network was operating normally.

"Downdetector is likely reflecting challenges our customers were having attempting to connect to users on other networks," the spokesperson said.

UScellular also told CBS News that its network was operating normally. 

"We are, however, aware of a disruption that could be impacting UScellular customers attempting to roam on or call customers of another carrier," it said in a statement.

How to turn on Wi-Fi calling

Even if you have no cellular service, you should be able to make phone calls using wireless internet access, which is what AT&T is recommending for its customers. 

To turn on Wi-Fi calling on an iPhone, go to "settings," then "phone" and next click on "Wi-Fi" calling. Apple says you may need to confirm or enter your address for emergency services. 

You'll see "Wi-Fi" in the status bar while you are looking at the control center, which means your phone will use the wireless internet service in your home or office to make calls. 

To turn on Wi-Fi calling on Android phones, Google says to open your phone app, then tap "more settings." Then tap "calls," and from there tap "Wi-Fi calling." If that's not an option on your phone, it means your carrier doesn't provide the option,  according  to Google.

What does SOS mean on my phone?

Some customers reported seeing an "SOS" message on their iPhones. 

This can happen when a cellular service isn't widely available, but your phone is letting you know that it will still work for emergency calls,  according  to Apple.

More from CBS News

Firefighters put out two-story building blaze in LA

Man dies after being pepper sprayed on LA Metro bus, person of interest photo released

Mudslide closes a portion of PCH in Malibu as crews work to clear road

Who pays when power outages damage equipment? Some Long Beach businesses are stuck with costs

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