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CBSE Class 12 Business Studies Exam 2023 : Important Case Study Based Questions for Practice and Revision

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As per the CBSE board exam date sheet, the Class 12 Business Studies 2023 paper has been scheduled for March 25, 2023. The exam will include subjective and objective questions covering the CBSE Class 12 Business Studies 2022-23 syllabus.

To score well on the case study-based questions, students need to have a thorough understanding of the subject matter and the ability to connect theories with practical situations given in the question.

To aid students in preparing effectively for their upcoming Class 12 Business Studies exam, a list of important Business Studies case study questions has been compiled by subject experts. These questions have been selected based on the latest exam pattern and revised syllabus of CBSE Class 12 Business Studies, and answers to the important Case Study Questions are also provided in the article itself.

Important Case Study Questions for CBSE Class 12 Business Studies Exam

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Business Studies Class 12 Exam Questions

Please refer to Business Studies Class 12 Exam Questions with solutions below. These important exams solved questions have been prepared based on the latest books and syllabus issued by CBSE, NCERT, and KVS. Our team of expert teachers of Class 12 Business Studies has designed these based on the latest examination guidelines and the type of questions expected to come in the examinations.

Exam Questions Class 12 Business Studies

We have provided exam questions with solutions for all chapters in Standard 12 Business Studies. You should learn these before the examinations as the answers have been designed to help you get better marks. You can click on the chapter-wise links below to access all problems and solutions for free. These will also help you to clear all concepts and improve your understanding of Business Studies in Class 12.

Chapterwise Important Questions Class 12 Business Studies

It is important for students to prepare for Class 12 Business Studies exams properly and practice questions and answers which have been designed based on the latest guidelines on the type of questions to be asked in the upcoming class 12 Business Studies examination. We have also provided MCQ Questions for Class 12 Business Studies which will be very useful for students. This year more MCQ-based questions and Case study-based questions are expected in examinations. We have provided all the latest questions which are expected to come in exams on our website. Students in Class 12 should download these questions in Pdf and share with teachers and friends.

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CBSE Class 12 Case Studies In Business Studies – Planning

PLANNING Planning: Definition Planning is deciding in advance what to do, how to do, when to do and who has to do it. Thus, it involves setting objectives and developing an appropriate course of action to achieve those objectives.

Features of Planning

• Planning focuses on achieving objectives by deciding upon the activities to be undertaken.
• Planning is a primary function as it precedes all functions of management i.e. organising, staffing, directing& controlling.
• Planning is pervasive as it is required at all the levels of management but its scope may vary.
• Planning is continuous as plans need to be made on a continuous basis till an organisation exists.
• P lanning is futuristic as it seeks to meet future events effectively to the best advantage of an organisation. Planning is, therefore, called a forward looking function.
• Planning involves decision-making as it involves rational thinking to choose the best alternative among the various available alternatives in order to achieve the desired goals efficiently and effectively.
• Planning is a mental exercise as it is based on intellectual thinking involving foresight, visualisation and judgement rather than guess work.

Importance of Planning

• Planning provides direction as it acts as a guide for deciding what course of action should be taken to attain the organisational goals.
• Planning reduces the risk of uncertainty arising due to the dynamic nature of business environment as it enables a manager to anticipate and meet changes effectively.
• Planning reduces overlapping & wasteful activities as it serves as the basis for coordinating the activities and efforts of different divisions and individuals.
• Planning promotes innovation as it encourages new ideas that can take shape of concrete plans.
• Planning facilitates decision making as it enables a manager to choose the best alternative course ‘of action among the various available alternatives in light of present and future conditions.
• Planning establishes standards for controlling. Planning provides standards against which the actual performance is measured and timely corrective actions the taken.

TYPES OF PLANNING On the basis of use and duration

• Single use plans are the ones that are formulated to deal with new or non-repetitive situations that may arise in an organisation from time-to-time. For example- programmes, budgets and projects.
• Standing plans refer to the another type of plans which once formulated may be used for a long period of time in similar or repetitive situations that may prevail in an organisation. For example—objectives, strategies, policies, methods, procedures and rules.

On th basis of what a plan seeks to achieve

• Objectives are the end results of the activities that an organisation seeks to achieve through its existence.
• A strategy is a comprehensive plan for achieving the objectives of the organisation.
• Policy is a set of general guidelines that help in managerial decision making and action.
• Method refers to the prescribed ways or manner in which a task has to be performed considering the objective.
• Procedure refers to a series of specific steps to be performed in a chronological order to carry out the routine activities.
• Budget refers to a financial plan that is expressed in numerical terms.
• Rule is a specific statement relating to the general norms in terms of Do’s and Don’ts that guide the behaviour of people. It commands strict obedience and a penalty is likely to be imposed on its violation.
• Programme is a comprehensive plan that contains detailed statements about a project which outlines the objectives, policies, procedures, rules and method and the budget to implement any course of action.

Steps Involved in the Planning Process

• Setting clear, specific and measurable objectives for the entire organisation and each department or unit within the organisation.
• D eveloping Premises which reflect the assumptions about the future that the manager is required to make since the future is uncertain.
• Identifying alternative courses of action through which the desired goals can be achieved.
• Evaluating alternative courses to analyse the relative pros and cons of each alternative in light of their feasibility and consequences.
• Selecting an alternative or a combination of plans which appears to be most feasible.
• Implement the plan with the help of a strategy.
• Follow up action in order to monitor the plans to ensure that the desired objectives are achieved efficiently and effectively.

Limitations of Planning

• Planning leads to rigidity as plans are drawn in advance and managers may not be in a position to change them in the light of changed conditions.
• Planning may not work ina dynamic environment as through planning, everything cannot be foreseen.
• Planning reduces creativity as the top management undertakes planning of various activities whereas the middle managers are neither allowed to deviate from plans nor are they permitted to act on their own.
• Planning involves huge costs in terms of time and money required to undertake scientific calculations and sometimes it may not justify the benefits derived from it.
• Planning is a time consuming process and sometimes there is not much time left for implementation of the plans.
• Planning does not guarantee success because it is not always essential that if a plan has worked before, it will work again, as things may change. This kind of complacency and false sense of security may actually lead to failure instead of success of a business.

LATEST CBSE QUESTIONS

Question 1. State any three points of importance of planning function of management. (CBSE, Delhi 2017) Answer: The three points indicating the importance of planning is described below:

• Reduces the risk of uncertainty: Planning relates to deciding in advance about the tasks to be performed in future. This enables a manager to anticipate changes and devise the way to deal with changes and uncertain events effectively.
• Planning promotes innovative ideas: Planning is one of the basic managerial functions. Before doing something, the manager must formulate an idea of how to work on a particular task. Thus, planning is closely connected with creativity and innovation. It is the most challenging activity for the management as it guides all future actions leading to growth and prosperity of the business.
• Avoiding overlapping and wasteful activities: Planning ensures clarity in thought and action and serves as the basis of coordinating the activities and efforts of different individuals and departments. Therefore, by curtailing useless and redundant activities it helps in smooth working of the organisations work is without interruptions. Moreover, it makes detection of inefficiencies easier so that timely corrective measures may be taken to avoid them in future.

Question 2. Give the meaning of ‘objectives’ and ‘budget’ as types of plans. (CBSE, Delhi 2017) Answer:

• Objectives: Objectives are the end results of the activities that an organisation seeks to achieve through its existence. All other activities within the organisation are directed towards achieving these objectives. Objectives are based on the mission or philosophy of the organisation. Objectives are determined by top level management. For example, the objectives of a newly started business is to earn 30% profit gn the amount invested in the first year.
• Budget: A budget refers to a financial plan that is expressed in numerical terms. For example, the marketing manager prepared an area wise sales target for different products for the forthcoming quarter. It is a type of single use plan.

Question 3. State any three limitation of planning. (CBSE, Delhi 2017) Answer: The three limitations of planning are described below:

• Planning may not work in a dynamic environment: The business environment is dynamic in nature. Every organisation has to constantly adapt itself to changes in its environment in order to survive and grow. However, it difficult to anticipate all the likely future changes in the environment with utmost accuracy. Hence, even with planning everything cannot be foreseen.
• Planning reduces creativity: The top management undertakes planning of various activities whereas the other members are expected to merely implements these plans. This restricts the creativity of the middle managers as they are neither allowed to deviate from plans nor are they permitted to act on their own.
• Planning involves huge costs: The process of planning involves huge cost in terms of time and money as detailed planning is based on a series of scientific calculations. Moreover it may include a number of related costs as well, like expenses on boardroom meetings, discussions with professional experts and preliminary investigations to find out the viability of the plan. As a result the expenses on planning may turn out to be much more than benefits derived from it.

Question 4. Give the meaning of ‘procedure’ and ‘rule’ as types of plans. (CBSE, Delhi 2017) Answer:

• Procedure: A procedure contains a series of specific steps to be performed in a chronological order to carry out the routine activities. It is determined by lower and middle level management. It is a specific statement. There is no scope for managerial discretion. Procedure is framed to implement a policy. It is a type of standing plan.
• Rule: A rule is a specific statement relating to the general norms in terms of Do’s and Don’ts that guide the behaviour of people. It commands strict obedience and a penalty is likely to be imposed on its violation. Rules help to maintain discipline. Rules are both specific and rigid. For example, No smoking, No Parking. It is a type of standing plan.

Question 5. State any three features of planning. (CBSE, Delhi 2017) Answer: The three features of planning are described below:

• Planning is pervasive: Planning is not an special function, is equally essential at all levels of management. But the scope of planning varies at different levels and among different departments.
• Planning involves decision-making: Planning essentially involves*-application of rational thinking to choose the best alternative among the various available alternatives in order to achieve the desired goals efficiently and effectively.
• Planning is a primary function: Planning precedes all the functions of management i.e. organizing, staffing, directing and controlling. This refers to primacy of planning. Planning provides basis of all other functions.

Question 6. Give the meaning of ‘policy’ and ‘strategy’ as type of plans. (CBSE, Delhi 2017) Answer:

• Policy: Policy are general statements that guide managerial decision making. If is determined by top level management. It is a general statement. It provides scope for managerial discretion. Policies are framed to achieve the objectives of an organisation. They all guides in implementing the strategy. It is a type of standing plan.
• Strategy: A strategy is a comprehensive plan prepared for winning over the given challenge or problem. A strategy is based on the objectives of the organisation. A strategy may be determined by top level or middle level management.

Question 7. Give the meaning of ‘ Objective’ and ‘Procedure’ as types of plans. (CBSE, OD 2017) Answer:

• Objectives: Objectives are the end results of the activities that an organisation seeks to achieve through its existence. All other activities within the organisation are directed towards achieving these objectives. Objectives are based on the mission or philosophy of the organisation. Objectives are determined by top level management. For example, the objectives of a newly started business is to earn 30% profit on the amount invested in the first year.

Question 8. Give the meaning of ‘Strategy’ and ‘Rule’ as types of plans. (CBSE, OD 2017) Answer:

• Strategy: A strategy is a comprehensive plan prepared for winning over the given challenge or problem. It is based on the objectives of the organisation. It may be determined by top level or middle level management.
• Rule: Rules are specific statements that tell people what should or should not be done. Violation of Rules may lead to imposition of penalties. Rules help to maintain discipline. Rules are both specific and rigid. For example, No smoking, No Parking. It is a type of standing plan.

Question 9. Super Fine Rice Ltd. has the largest share of 55% in the market. The company’s policy is to sell only for cash. In 2015, for the first time company’s number one position in the industry has been threatened because other companies started selling rice on credit* also. But the managers of Super Fine Rice Ltd. continued to rely on it’s previously tried and tested successful plans which didn”t work because the environment is not static. This led to decline in sales of Super Fine Rice Ltd. The above situation is indicating two limitations of planning which led to decline in it sales. Identify these limitations. (CBSE, Sample Paper, 2017) Answer: The two limitations of planning which led to decline in it sales are:

• Planning does not guarantee success.
• Planning may not work in dynamic environment.

Question 10. State the main aspects in the concept of planning. (CBSE, Sample Paper, 2017) Answer: The concept of planning primarily involves three aspects namely;

• Setting objectives in clear specific and measurable terms for a given period of time.
• Identifying the various alternative courses of action which may be adopted to achieve the objectives.
• Selecting the best possible alternative course of action from among the various courses of action available.

Question 11. Laxmi Chemicals Ltd., a soap manufacturing company, wanted to increase its market share from 30% to 55% in the long-run. A recent report submitted by the Research & Development Department of the company had predicted a growing trend of herbal and organic products. On the basis of this report, the company decided to diversify into new variety of soaps with natural ingredients having benefits and fragrances of Jasmine, Rose, Lavender, Mogra, Lemon Grass, Green Apple, Strawberry etc. The Unique Selling Proposition (USP) was to promote eco-friendly living in the contemporary life style. The company decided to allocate t 30 crores to achieve the objective. Identify the type of one of the functions of management mentioned above which will help the company to acquire dominant position in the market. (CBSE, Sample Paper 2016) Answer: Strategy is the type of plan which will help the company to acquire dominant position in the market.

Question 12. Suhasini, a home science graduate from a reputed college, has recently done a cookery course. She wished to start her own venture with a goal to provide ‘health food’ at reasonable prices. She discussed her idea with her teacher (mentor) who encouraged her. After analysing various options for starting her business venture, they short listed the option to sell ready made and ‘ready to make’ vegetable shakes and sattu milk shakes. Then, they weighed the pros and cons of both the short listed options.

• Name the function of management being discussed above and give any one of its characteristics.
• Also briefly discuss any three limitations of the function discussed in the case. (CBSE, Sample Paper 2016)
• Planning is the function of management which is being discussed above. Planning involves decision-making: Planning essentially involves application of rational thinking to choose the best alternative among the various available alternatives in order to achieve the desired goals efficiently and effectively.
• Planning may not work in a dynamic environment: The business environment is dy¬namic in nature. Every organisation has to constantly adapt itself to changes in its environment in order to survive and grow. However, it is difficult to anticipate all the likely future changes in the environment with utmost accuracy. Hence, even with planning, everything cannot be foreseen.
• Planning reduces creativity: The top management undertakes planning of various activities whereas the other members are expected to merely implement these plans. This restricts the creativity of the middle level managers as they are neither allowed to deviate from plans nor are they permitted to act on their own.
• Planning involves huge costs: The process of planning involves huge cost in terms of time and money as detailed planning is based on a series of scientific calculations. Moreover, it may include a number of related costs as well, like expenses on boardroom meetings, discussions with professional experts and preliminary investigations to find out the viability of the plan. As a result, the expenses on planning may turn out to be much more than benefits derived from it.

Question 13. Two years ago, Madhu completed her degree in food technology. She worked for sometime in a company that manufactured chutneys, pickles and murabbas. She was not happy in the company and decided to have her own organic food processing unit for the same. She set the objectives and the targets and formulated an action plan to achieve the same. One of her objectives was to earn 10% profit on the amount invested in the first year. It was decided that raw materials like fruits, vegetables, spices, etc. will be purchased on three months credit from farmers cultivating only organic crops. She also decided to follow the steps required for marketing of the products through her own outlets. She appointed Mohan as the Production Manager who decided the exact manner in which the production activities were to be carried out. Mohan also prepared a statement showing the number of workers that will be required in the factory throughout the year. Madhu informed Mohan about her area wise sales target for different products for the forthcoming quarter. While working on the production table, a penalty of ? 100 per day for not wearing caps, gloves and apron was announced. Quoting lines from the above paragraph, identify and explain the different types of plans discussed. (CBSE, Delhi 2016) Answer: The different types of plans discussed above are listed below:

• Objectives: Objectives are the end results of the activities that-an organisation seeks to achieve through its existence. All other activities within the organisation are directed towards achieving these objectives. “One of her objectives was to earn 10% profit on the amount invested in the first year.”
• Policy: A policy is a set of general guidelines that helps in managerial decision making and action. “It was decided that the raw materials like fruits, vegetables, spices, etc. will be purchased on three months credit from farmers cultivating only organic crops.”
• Procedure: A procedure contains a series of specific steps to be performed in a chronological order to carry out the routine activities. “She also decided to follow the steps required for marketing of the products through her own outlets.” “The exact manner in which the production activities are to be carried out.”
• Rule: A rule is a specific statement relating to the general norms in terms of Do’s and Dont’s that guide the behaviour of people. It commands strict obedience and a penalty is likely to be imposed on its violation. “While working on the production table, a penalty of ? 100 per day for not wearing caps, gloves and aprons was announced.”
• Budget: A budget refes to a financial plan that is expressed in numerical terms. “Mohan also prepared a statement showing the number of workers different products for the forthcoming quater.”

Question 14. Two years ago, Mayank obtained a degree in food technology. For some time, he worked in a company that manufactured bread and biscuits. He was not happy in the company and decided to have his own bread and biscuits manufacturing unit. For this, he decided the objectives and the targets, and formulated an action plan to achieve the same. One of his objectives was to earn 50% profits on the amount invested in the first year. It was decided that raw materials like flour, sugar, salt, etc. will be purchased on two months credit. He also decided to follow the steps required for marketing the products through his own outlets. He appointed Harsh as the Production Manager who decided the exact manner in which the production activities were to be carried out. Harsh also prepared a statement showing the requirement of workers in the factory throughout the year. Mayank informed Harsh about his are a wise sales target for different products, for the forthcoming quarter. While working on the production table, a penalty of ?150 per day was announced for not wearing the helmet, gloves and apron by the workers. Quoting lines from the above paragraph, identify and explain the different types of plans discussed. (CBSE, OD 2016) Answer: The different types of plans discussed above are listed below:

• Objectives: Objectives are the end results of the activities that an organisation seeks to achieve through its existence. All other activities within the organisation are directed towards achieving these objectives. “One of her objectives was to earn 50% profit on the amount invested in the first year.”
• Policy: A policy is a set of general guidelines that help in managerial decision making and action. “It was decided that the raw materials like flour, wheat, sugar, etc. will be purchased on two months credit.”
• Method: A method refers to the prescribed ways or manner in which a task has to be performed considering the objective. “..decided the exact manner in which production activities were to be carried out.”
• Procedure: A procedure contains a series of specific steps to be performed in a chronological order to carry out the routine activities. “He also decided to follow the steps required for marketing of the products through his own outlets.”
• Rule: A rule is a specific statement relating to the general norms in terms of Do’s and Dont’s that guide the behaviour of people. It commands strict obedience and a penalty is likely to be imposed on its violation. “While working on the production table, a penalty of Rs. 150 per day was announced for not wearing helmets, gloves and aprons by the workers.”

Question 15. Rahul, a worker, is given a target of assembling two computers per day. Due to his habit of doing things differently, an idea struck him which would not only reduce the assembling time of computers but would also reduce the cost of production of the computers. Instead of appreciating him, Rahul’s supervisor ordered him to complete the work as per the methods and techniques decided earlier as nothing could be changed at that stage. The above paragraph describes one of the limitations of the planning function of management. Name and explain that limitation. (CBSE, Delhi Comptt. 2011) Answer: The limitation of the planning function of management described in the above paragraph is that ‘planning reduces creativity.’ The top management undertakes planning of various policies and procedures whereas the other members are expected to merely implement these plans. This restricts the creativity of the middle level managers as they are neither allowed to deviate from plans, nor permitted to act on their own.

ADDITIONAL QUESTIONS

Question 1. Josh Ltd. is a one of the largest two-wheeler manufacturer in India. It has a market share of about 42% in the two-wheeler category. The company had witnessed almost a 35% drop in the booking as the currency crunch was prompting people to withhold new purchases due to demonetisation. Therefore, the production manager of the company had decided to align production to factor in slower sales in the market. In context of the above case:

• Identify and explain the function of management being discussed in the above lines.
• Which limitations of the function of management as identified in part (a) of the question was the production manager trying to overcome due to demonetisation?
• Planning is the function of management which is being discussed in the above lines. Planning is deciding in advance what to do, how to do, when to do and who has to do it. Thus, it involves setting objectives and developing an appropriate course of action to achieve these objectives.
• Planning may not work in dynamic environment

Question 2. The term demonetisation has become a household name since the government pulled the old Rs. 500 and Rs. 1,000 notes out of circulation in November 2016. Prior to the year 2016, the Indian government had demonetised bank notes on two prior occasions—once in the year 1946 and then again in the year 1978. In both cases, the purpose was to combat tax evasion by ‘black money’. Identify the types of one of the functions of management being discussed in the above lines. Answer: Objective and Strategy

Question 3. The arrangement to demonetise the ? 500 and ?1000 bank notes began six to ten months prior to the public announcement and was kept highly confidential. The cabinet was informed about the demonetisation on 8th November 2016 in a meeting called by the Prime Minister of India, Narendra Modi. This was followed by Modi’s public announcement about the demonetisation in a televised address where he announced that currency notes with the denomination of ? 500 and ? 1000 would cease to be the legal tender from 9th of November 2016. The most interesting thing regarding the demonetisation is that people were devising various unique ways for transforming their black money in to white one by depositing money in the accounts of their poor relatives and friends, converting black money in to gold, paying a few months salaries in advance and so on. In context of the above case: Identify and explain the types of plans being discussed in the above lines with regard to demonetisation. Answer: The various types of plans being discussed in the above lines with regard to demonetisation are detailed below:

• Procedure: It is a series of chronological steps which are performed to do a particular activity.
• Rule: A rule is a specific statement relating to the general norms in terms of Do’s and Don’ts that guide the behaviour of people.

Question 4. Flipkart is an e-commerce company founded in the year 2007 by Sachin Bansal and Binny Bansal. The company is registered in Singapore, but has its headquarters in Bangaluru, India. The company seeks to increase traffic (more clicks on their products) and boost sales and revenue through integration of Mobile Apps, Display, Pay Per Click and Search Engine Optimization. In order to dispel the fear of people related to shopping online, Flipkart was the first company to implement the popular ‘Cash on Delivery’ facility. All the products sold by the company under a particular category may have different return/replacement period. Flipkart allows multiple payment options such as cash on delivery, credit or debit card transactions, net banking, e-gift voucher and card swipe on delivery. The company operates both ways when an order is received. The products for which it holds inventory are dispatched by it directly. For the products they do not store in inventory, they just send the order received by them to the supplier who ships it. The company plans to spend about ? 75 crores on e-Commerce advertising in the year 2016. Flipkart reserves the right to terminate your membership and/or refuse to provide you with access to the website if it is brought to Flipkart’s notice or if it is discovered that you are under the age of 18 years. This is because as per the Indian Contract Act, 1872, the minors, un-discharged insolvents, etc. are not eligible to use the website. In context of the above case, identify and explain the different types of plans being used by Flipkart by quoting lines from the paragraph. Answer: The different types of plans being used by Flipkart are listed below:

• Objectives: Objectives are the end results of the activities that an organisation seeks to achieve through its existence. All other activities within the organisation are directed towards achieving these objectives. “The company seeks to increase traffic (more clicks on their products) and boost sales and revenue through integration of Mobile Apps, Display, Pay Per Click and Search Engine Optimization.”
• determining long term objectives
• adopting a particular course of action
• allocating resources necessary to achieve the objective. “In order to dispel the fear of people related to shopping online, Flipkart was the first company to implement the popular ‘Cash On Delivery’ facility.”
• Policy: A policy is a siet of general guidelines that help in managerial decision making and action. “All the products sold by the company under a particular category may have different return/replacement period.”
• Method: A method refers to the prescribed ways or manner in which a task has to be performed considering the objective. “Flipkart allows multiple payment options such as cash on delivery, credit or debit card transactions, net banking, e-gift voucher and card swipe on delivery.”
• Procedure: A procedure contains a series of specific steps to be performed in a chronological order to carry out the routine activities. “The company operates both ways when an order is received. The products for which it holds inventory are dispatched by it directly. For the products they do not store in inventory, they just send the order received by them to the supplier who ships it.”
• Budget: A budget refers to a financial plan that is expressed in – numerical terms. “The company plans to spend about ? 75 crores on e-commerce advertising in the year 2016.”
• Rule: A rule is a specific statement relating to the general norms in terms of Do’s and Don’ts that guide the behaviour of people. It commands strict obedience and a penalty is likely to be imposed on its violation. “Flipkart reserves the right to terminate your membership and/or refuse to provide you with access to the Website if it is brought to Flipkart’s notice or if it is discovered that you are under the age of 18 years. This is because as per the Indian Contract Act, 1872, the minors, un-discharged insolvents etc. are not eligible to use the Website.”

Question 5. Rajender has been running a successful business of manufacturing traditional wedding wear for women including sarees and lehengas. His friend Surinder who is engaged in the business of providing web designing solutions to his clients, suggests him to explore the option of selling his products online. Rajender agrees to his suggestion and decides to venture into online business, keeping in view the various e-commerce regulations in order to avoid imposition of any penalty. In order to facilitate the sale of his products, Rajender decides to offer multiple payment options such as cash on delivery, credit or debit card transactions, net banking to the buyers etc. In context of the above case:

• Identify the two different types of plans mentioned in the above paragraph that relate to the online portal that Rajinder intends to startby quoting lines from the paragraph.
•  Distinguish between the two types of plans as identified in part (a).
• Rule: “Rajender agrees to his suggestion and decides to venture into online business keeping in view the various e-commerce regulations in order to avoid imposition of any penalty.”
• Method: “However, he decides to offer multiple payment options such as cash on delivery, credit or debit card transactions, net banking to the buyers etc.”

Question 6. Wazir Ahmed joins ‘Ashiyana Ltd.’ a company dealing in real estate, as a human resource manager. Through a series of interactions with his team during lunch breaks, he comes to know that quite a few managers at middle and senior levels have recently left the organisation as their promotions were overdue. Therefore, in order to reinstate the confidence of the staff, he lays out a clear cut plan consisting of a set of general guidelines for both time bound and performance related appraisals of the mangers at all levels. Moreover, he develops standardized processes containing a series of steps specified in a chronological order for its implementation. In context of the above case:

• Identify the two different types of plans that Wazir Ahmed proposes to implement in order to reinstate the confidence of the staff by quoting lines from the paragraph.
• Distinguish between the two types of plans as identified in part (a).
• Policy and Procedure are the two different types of plans that Wazir Ahmed proposes to implement in order to reinstate the confidence of the staff. Policy: “… he lays out a clear cut plan consisting of a set of general guidelines for both time bound and performance related appraisals of the mangers at all levels.” Procedure: “Moreover, he develops standardized processes containing a series of steps specified in a chronological order for its implementation.”
• The difference between Policy and Procedure is outlined below:

Question 7. ‘Apna Ghar/ a company dealing in consumer durables, plans to increase the sale of its products by 25% around Diwali this year. Moreover, in order to cash on the implementation of the seventh pay commission by that time, which is likely to raise the income of 47 lakh serving employees of the Central government and 52 lakh pensioners, the company has created 30 advertisement films which will be aired across 85 national and regional channels until Diwali. In context of the above case:

• Identify the two different types of plans that ‘Apna Ghar’ proposes to implement by quoting lines from the paragraph.
• Distinguish between the two types of plans as identified in part(i).
• Objective and Strategy are the two different types of plans that ‘Apna Ghar’ proposes to implement. Objective: “Apna Ghar’, a company dealing in consumer durables, plans to increase the sale of its products by 25% around Diwali this year.” Strategy: “Moreover, in order to cash on the implementation of the seventh pay commission by that time which is likely to raise the income of 47 lakh serving employees of the Central government and 52 lakh pensioners, the company has created 30 advertisement films which will be aired across 85 national and regional channels until Diwali.”
• The difference between objectives and strategy is outlined below:

Question 8. After completing a diploma in Bakery and Patisserie, Payai sets up a small outlet at Goa Airport to provide a healthy food option to the travellers. To begin with, she has decided to sell five types of patties, three types of pizzas and low sugar muffins in four flavours. Thus, by deciding in advance what to do and how to do, she is able to reduce the risk of uncertainty and avoid overlapping and wasteful activities. But sometimes her planning does not work due to some unavoidable circumstances like cancellation of flights due to bad weather conditions, government alert etc. which adversely affects her clientele. In context of the above case:

• Identify and explain the points highlighting the importance of planning mentioned in the above paragraph.
• Describe briefly the limitation of planning which adversely affects Payal’s business
• Reduces the risk of uncertainty: Planning relates to deciding in advance about the tasks to be performed in future. This enables a manager to anticipate changes and devise the ways to deal with changes and uncertain events effectively.
• Avoiding overlapping and wasteful activities: Planning ensures clarity in thought and action and serves as the basis of coordinating the activities and efforts of different individuals and departments. Therefore, by curtailing useless and redundant activities, it helps in the smooth working of the organisation’s work without interruptions. Moreover, it makes detection of inefficiencies easier so that timely corrective measures may be taken to avoid them in future.
• Planning may not work in a dynamic environment: The business environment is dynamic in nature. Every organisation has to constantly adapt itself to changes in its environment in order to survive and grow. However, it difficult to anticipate all the likely future changes in the environment with utmost accuracy. Hence, even with planning, everything cannot be foreseen.

Question 9. ‘Agile Ltd.’ is a well-known automobile manufacturing company in India. The company plans to increase the sale of its sedan cars by 20% in the next quarter. In order to achieve the desired target, the marketing team of the company considers the impact of policy of the government towards diesel vehicles and the level of competition in this segment of cars. They explore the various available options like offering more discount to dealers and customers, providing more customer friendly finance options, lucky draws on test drives, increasing advertising, offering more of free accessories on the purchase of the car, etc. A thorough analysis of the various available options is done keeping in view the relative viability of each option. The company decides to pursue the option of offering more discount to dealers and customers in order to boost the sale of sedan cars. In order to implement the plan, they determine the various discount packages and communicate the same to their product dealers. To make the prospective consumers aware about the new available benefits, advertisements are made through various sources of print and electronic media. The market analysts of the company keep a close watch on the revenue from the sedan cars to study the effect of new initiatives by the company to promote its sales. In context of the above case:

• Name the function of management described in the above paragraph.
• Identify and explain the various steps involved in process the function of management as identified in part (a) by quoting lines from the paragraph.
• Planning is the function of management which is being described in the above paragraph.
• Setting objectives: The planning process is initiated by setting the objectives in clear, specific and measurable terms. The objectives may be set for the organization as a whole and for each department or unit within the organization. “The company plans to increase the sale of its sedan cars by 20% in next quarter.”
• Developing Premises: Planning process is carried out keeping in view the assumptions related to the future, which is uncertain. These assumptions are called premises and may relate to government policy, interest rate, inflation, etc. Accurate forecasts are therefore essential for successful planning. “In order to achieve the desired target the marketing team of the company considers the impact of policy of the government towards diesel vehicles and level of competition in this segment of cars.” .
• Identifying alternative courses of action: The next step in the planning process involves identification of the various ways in which the goals can be achieved. “They explore the various available options like offering more discount to dealers and customers, providing more customer friendly finance options, lucky draws on test drives, increasing advertising, offering more of free accessories on the purchase of the car, etc.”
• Evaluating alternative courses: In order to select the best option, the relative positive and negative aspects of each alternative should be evaluated in the light of their feasibility and consequences. “A thorough analysis of the various available options is done keeping in view the relative viability of each option.”
• Selecting an alternative: The best plan is adopted to achieve the desired goals. Sometimes, a combination of plans may be selected instead of one best course of action. “The company decides to pursue the option of offering more discount to dealers and customers in order to boost the sale of sedan cars.”
• Implement the plan: This step is concerned with putting plans into action. “In order to implement the plan, they determine the various discount packages and communicate the same to their product dealers. To make the prospective consumers aware about the new available benefits, advertisements are made through various sources of print and electronic media.”
• Follow up action: Monitoring of plans is equally important to ensure that objectives are achieved efficiently and effectively. “The market analysts of the company keep a close watch on the revenue from the sedan cars to study the effect of new initiatives by the company to promote its sales.”

Question 10. Arush joins as a sales manager of a company dealing in naturotherapy products. Being proficient in his work, he knew that without good planning he will not be able to organise, direct, control or perform any of the other managerial functions efficiently and effectively. Only on the basis of sales forecasting, he would assist in the preparation of the annual plans for its production and sales. Besides, he will have to prepare sales plans regularly on weekly, monthly, quarterly and half yearly basis. While preparing the sales forecasts, he undertakes intellectual thinking involving foresight, visualization and issued judgement rather than wishful thinking or guess work. Most importantly, all these planning activities will be meaningful only if they will coincide with the purpose fob which the business is being carried out. In context of the above case, identify the various features of planning highlighted in the above paragraph by quoting lines from it. Answer: The features of planning highlighted in the above paragraph are explained below:

• Planning is a primary function: Planning precedes all the functions of management i.e. organizing, staffing, directing and controlling. This refers to primacy of planning. Planning provides the basis of all other functions. “… without good planning he will not be able to organise, direct, control or perform any of the other managerial functions efficiently and effectively. “
• Planning is futuristic: Planning is called a forward looking function as it enables an organization to meet future events effectively. “Only on the basis of sales forecasting, he would assist in the preparation of the annual plans for its production and sales.”
• Planning is continuous: Plans need to be continuously made, implemented and followed by another plan and so on till an organization exists “Besides, he will have to prepare sales plans regularly on weekly, monthly, quarterly and half yearly basis.”
• Planning is a mental exercise: Planning is done on the basis of rational thinking involving foresight, visualization and issued judgement rather than wishful thinking or guess work. “While preparing the sales forecasts, he undertakes intellectual thinking involving foresight, visualisation and issued judgement rather than wishful thinking or guess work.”
• Planning focuses on achieving objectives: Planning is a purposeful activity as it contributes to the achievement of predetermined goals of the organisation both efficiently and effectively. “Most importantly, all these planning activities will be meaningful only if they will coincide with the purpose for which the business is being carried out.”

Question 11. Holistic Education Public School in Bahadurgarh decides to implement the literacy programme of the government in the school. It is decided that within the year, the forty five support staff employees of the school will be made literate by the school counsellors and social workers. In order to enhance the learning process, the school decides to use audio-visual aids. To start the programme, the school has to first procure the literacy books from State Resource Centre at Jamia. Besides the curriculum, each literacy book contains a series of nine tests which the volunteers have to get completed by the learners during the programme. Moreover, by implementing the plan of ‘each one teach one’, each student of the school from classes fifth to tenth will be encouraged to make one person literate. The student volunteers may select a learner by adopting any one of the two ways; either from the slum areas adopted by the school or on their own within the vicinity of their residence. As per the norms of the Delhi Government, it is mandatory for the volunteers to send back the filled copy of only the ninth test paper in the series to the authorities as a conclusive proof of the completion of the course, else the certificate of commendation will not be awarded to them. Considering the implementation of the programme to be a part of its corporate social responsibility initiative, the school has decided to spend around Rs. 50,000 on the distribution of free stationery items, refreshments of the learners, etc. In context of the above case:

• Identify the various types of plans being used by Holistic Education Public School in order to implement the literacy programme in their school by quoting the lines from the paragraph.
• Categorise the various types of plans as identified in part (a) into single use plans and standing plans.
• Objectives: “It is decided that within the year, all the forty five support staff employees of the school will be made literate by the school counsellors and social workers.”
• Strategy: “In order to enhance the learning process, the school decides to use audio visual aids.”
• Policy: “Moreover, by implementing the plan of ‘each one teach one,’ each student of the school from classes fifth to tenth will be encouraged to make one person literate.”
• Procedure: “To start the programme the school has to first procure the literacy books from State Resource Centre at Jamia. Besides the curriculum, each literacy book contains a series of nine tests which the volunteers have to get completed by the learners during the programme.”
• Method: “The student volunteers may select a learner by adopting any one of the two ways; either from the slum areas adopted by the school or on their own within the vicinity of their residence.”
• Rule: “As per the norms of the Delhi Government, it is mandatory for the volunteers to send back the filled copy of only the ninth test paper in the series to the authorities as a conclusive proof of the completion of the course, else the certificate of commendation will not be awarded to them.”
• Budget: “Considering the implementation of the programme to be a part of its corporate social responsibility initiative, the school has decided to spend around ? 50,000 on the distribution of free stationery items, refreshments of the learners, etc.”
• Single use plans are the ones that are formulated to deal with new or non-repetitive situations that may arise in an organisation from time to time. This includes programmes, budgets and projects. Standing plans refer to the types of plans which once formulated may be used for a long period of time in similar or repetitive situations that may prevail in an organisation. These include objectives, strategies, policies, procedures methods and rules.

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• Class 12 Business Studies

Important Questions for Business Studies Class 12

Important Questions for Class 12 Business Studies are prepared by the subject matter experts from the latest edition of CBSE books. It is recommended for the students to practice the given Class 12 Business Studies chapter wise important questions with the answers. Studying these would definitely help the students to score good marks in their upcoming board examinations.

Stay tuned to BYJU’S for more CBSE Class 12 Business Studies Important Questions, question papers, sample papers, syllabus and Commerce notifications.

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• Business Studies Important Questions Class 12 PDF 2023-24

Business Studies Class 12 Important Questions Chapter Wise PDF FREE Download

Class 12 Business Studies comprises 12 important chapters that the students of Class 12 Commerce need to focus on more. These chapters cover the important topics included by the CBSE board for the conceptual development of the students. To practice answering such questions, download Class 12 Business Studies term 2 Important Questions with Solutions and check your skills. Evaluate your knowledge and preparation level with these questions and focus on how to complete your syllabus with precision.

The C la ss 12 business studies important questions are provided for the students to help them score better marks in the examination. By following and practising these important questions, students will already master the vital topics for their 12th board examinations. The question set of business studies consists of all the chapter-wise important questions which give them a proper guide of how to make the preparation properly. 

All the business studies class 12 important questions are made by the subject matter experts for utmost precision and accuracy. At Vedantu, students will get an in-depth understanding of all the chapters of class 12 business studies. Most importantly, all the questions are designed as per the CBSE guidelines. There are also NCERT solutions available for the students to give a better perspective about the subject.

Download CBSE Business Studies Class 12 Question Papers Chapter Wise PDF 

Also, check CBSE Business Studies Class 12 Question Papers Chapter wise for all the chapters:

Chapterwise Important Questions for CBSE Class 12 Business Studies

Business Studies Important Questions Class 12 - Chapter Wise Marks Distribution

Students need to attempt more questions from all the chapters if they want to excel in business studies. The important questions for class 12 business studies deal with every chapter in detail. It offers length-wise solutions to all the important questions of the chapters makes it reliable for exam preparation. 

Business Studies Class 12 Question Papers Chapter wise contains a total of 100 marks. Out of this, 80 marks are allocated to study papers while 20 marks are assigned to viva/ school project/ test that happens in school before the board examination. 

Why you should choose Business Studies Class 12 Question Papers Chapter Wise for Board Exam Preparation?

These questions have been formulated by the subject experts of Vedantu to offer a practice ground for the students. Once they complete preparing a chapter in the Class 12 Business Studies syllabus, they can solve these questions and check their answers by referring to the solutions.

This step will help them to find out the gaps in the preparation and make it better. The solutions have been compiled in a simpler tone so that the students can easily comprehend the context of the questions easily.

How to do Preparation with Business Studies Class 12 Important Questions Chapter Wise PDF?

Students preparing for class 12 business studies can download Important Questions for Class 12 Business Studies 2023-24 from Vedantu. Before that they should be familiar with all the chapters of business studies. This will help them to make decent preparation for the CBSE board examination. After reading the chapters, students should study all the important questions given at the end. Using these questions, they need to make notes and highlight them in their exercise books. It can also be used as a reference for the upcoming 12th boards. Students need to solve business studies class 12 important questions chapter wise pdf downloaded version. By understanding and analyzing the chapters properly, students can even solve difficult questions outlined in the chapters. 

Benefits of Solving the Important Questions for Class 12 Business Studies 2023-24?

We all know that by solving and practising more questions, students get a good understanding of all the chapters in business studies. Even, they will get class 12 business studies chapter 1 extra questions. Here are some of the benefits of solving business studies important questions. 

Students will get to know about the important questions that hold weightage in the examination. 

Students can prepare notes from the important questions and even highlight the essential parts. 

It will give them exposure to the question pattern in the examination.

By solving more and more important questions, they will be able to rectify all their mistakes. 

During the time of examination, they can easily solve and answer all the questions. 

Business Studies Class 12 Question Papers Chapter Wise

The important question of business studies class 12, mainly focuses on the chapters like directing, staffing, controlling that carries the maximum marks. Students should give more focus to these chapters, as it can help them to score higher marks. Next comes some topics in business studies like the principle of management, and the nature and significance of management. Another part is the business and finance marketing that adds weightage in the subject of business studies. 

Significance of Business Studies and Its Important Questions

Business studies is an interesting subject of commerce discipline. Students need to understand the concepts of business studies as it has real-life application in many fields. Most of these important questions are conceptually based and with a little effort students can even answer them in their own language. Students need to be acquainted with the numerical questions as well. With constant practice, they will become more adept in the subject. 

Download Important Questions for Class 12 Business Studies 2023-24

Find the important questions in PDF files and practice them. Focus on the sections you need to practice more and learn how to score more in the exams. Follow the solutions and develop your answering skills for Class 12 Business Studies accordingly.

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The CBSE Class 12 Important Questions for Business Studies offer a valuable resource for students preparing for their board exams. With comprehensive coverage of key topics and concepts, along with insightful solutions, these resources enable students to enhance their understanding and prepare effectively. By utilizing these free PDF downloads, students can strengthen their grasp on important subjects, boost their confidence, and strive for academic excellence in their examinations.

FAQs on Business Studies Important Questions Class 12 PDF 2023-24

1. What are the advantages of preparing with Important Questions for Class 12 Business Studies 2023-24?

These important questions for CBSE Class 12 business studies will help students develop a solid grounding in all areas and guarantee that they are well-prepared for their upcoming Class 12 CBSE board exams.There is a high chance that some of these questions may be asked in the examination because these questions are designed as per the CBSE guidelines. By practicing these important questions, students would be able to tackle the tough as well as complex questions in the examination. At vedantu, students will get an in-depth explanation of all the chapters of class 12 business studies. 

2. How can we prepare better from the Business Studies Class 12 Question Papers Chapter wise pdf provided by vedantu?

With the help of these important questions, students should can on making notes and highlighting the important points. They should go through all the important questions and list out the topics in which they are lagging and which they feel are interesting and easy. After that, they should prepare for the tough questions accordingly. This would help them to increase their efficiency and solve difficult questions outlined in the chapters

3. On what basis, marks are allocated in the class 12 business studies exam?

The business studies paper comprises of 80 marks and 20 marks are allocated for project work

4. What are the most important topics for CBSE Class 12 Business Studies (2023-24)?

The most important topics of business studies class 12 are directing, staffing and controlling which carries the maximum marks. Students should focus on such topics for scoring higher marks. Next comes the topics such as types of entrepreneurship, marketing mix, branding, etc. The topics like principle of management and the nature and significance of management are also important. Another part of business studies i.e Business Finance and Marketing also adds weightage to this subject.

5. How can someone score good in business studies?

For scoring good in this subject, students should have conceptual clarity. Students should attend classes attentively and revise the same day. There should be a command over speed. They should know how many minutes are to be allotted to each answer. They should work on their weak topics to score higher marks. Students should analyse the questions completely and they should highlight the main points or key words within each question and read the question correctly and carefully.

6. How can I get full marks in Business Studies class 12?

To achieve full marks in Business Studies Class 12, it's essential to thoroughly understand the concepts, principles, and case studies provided in the textbook. Additionally, practicing previous year question papers, solving sample papers, and revising regularly can help in achieving maximum marks.

7. Which chapter is most important in Business Studies class 12?

While all chapters in Business Studies Class 12 are important, chapters like Principles of Management, Business Environment, Planning, and Marketing Management are often considered crucial due to their relevance and extensive coverage in exams.

8. Is Class 12 Business Studies hard?

The difficulty level of Class 12 Business Studies may vary from student to student. However, with proper understanding, consistent practice, and effective time management, students can overcome any challenges and perform well in the subject.

9. How to score 100 on 100 in Business Studies class 12?

Scoring 100 on 100 in Business Studies Class 12 requires diligent preparation and a deep understanding of the subject matter. Students should focus on mastering each concept, practicing with precision, and presenting their answers effectively in the examination to achieve a perfect score.

Important Questions for CBSE Class 12

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CBSE Class 12 Business Studies 2024 analysis: Well-balanced paper, say teachers

The cbse class 12 business studies exam was conducted today, march 27, 2024. as per the initial analysis, the question paper was well-balanced. check the detailed analysis here..

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The Central Board of Secondary Education (CBSE) has successfully conducted the Class 12 Business Studies exam today, March 27, 2024, across the centres. According to the initial analysis received from the teachers and students,, the paper was well-balanced and direct. It was mainly like the CBSE sample paper-based.

"The paper was average, and the questions were mainly CBSE sample paper-based. The direct questions were quite easy to answer. The difficulty level of MCQs and case studies was also average. Students finished the paper well in time and were satisfied with the level of the paper. Overall, it was a student-friendly paper, said Spokesperson: Shruti Bhasin, PGT Business Studies at Silverline Prestige School, Ghaziabad

"The paper was a blend of competency-based and case-based questions. There was a good amalgamation of HOTS and NCERT-based questions as well. The paper overall was very balanced in terms of difficulty. Students mentioned that the business studies paper was easy, and they were able to attempt every question. They also had ample time to revise all answers," said Priyanka Swami (PGT BST/Commerce)KIIT World School, Sohna Road, Gurugram.

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Case Study Questions for Class 12 Business Studies Chapter 1 Nature and Significance of Management

• Last modified on: 7 months ago
• Reading Time: 15 Minutes

Here you will find Case Study Questions for CBSE Class 12 Business Studies (BST) Chapter 1 Nature and Significance of Management .

Case Study Question 1:

Read the following text and answer question no. 14-16 on the basis of the same:

Ganesh Electronics Ltd. Manufactures washing machines, microwave oven and air conditioners. The company is facing a lot of problem these days. The company’s margin is under pressure and the profits and market share are declining. The production department blames marketing for not meeting sales targets and marketing department blames production department for producing goods which are not of good quality meeting customers’ expectations. The finance blames both production and marketing department declining return on investment and bad marketing.

(i) What quality of management do you think company is lacking? a) Planning b) controlling c) directing d) Coordination

(ii) Which of the following characteristics of management is not fulfilled by the company? a) Management is goal oriented process b) Management is group activity c) Management is an intangible force d) Management is all pervasive

(iii) Why do these kinds of inter-departmental conflicts arise in organisation? a) All the departments may have their own objectives, policies, and own style of working. b) Each department is performing activity in isolation. c) Barriers between departments becoming more rigid. d) Both b and c

Ans. (i) d (ii) b (iii) d

Case Study Question 2:

Hema is one of the most successful managers of her company, ‘Kobe Ltd’. She uses her creativity and initiative in handling challenging situations at work. The knowledge gained by her during her student days at a renowned management institute as well as through her observation and experience over the years is applied by Hema in a skilful manner in the context of the realities of a given situation. She often reads books and other literature in various fields of management to keep her knowledge updated.

(i) An aspect of the nature of management is being highlighted in the above description. Identify the aspect.

(ii) Explain any three features of the aspect identified in part (i).

(i) Management as an art. (ii) Three features that establish it as an art are: (a) Existence of theoretical knowledge. As in art, in management too, there is a lot of literature available in various areas of management which the manager has to specialise in. (b) Personalised application Like in any art, in management too, a manager applies his acquired knowledge in a personalised and unique manner. This gives rise to different styles of management. (c) Based on practice and creativity Management satisfies this criterion as a manager gains experience through regular practice and becomes more effective.

Case Study Question 3:

Q2. Das is the Managing Director of ‘Gamut Ltd. ‘manufacturing different varieties of cheese. He has an efficient team working under him consisting of Rajat- the Production manager, Vinay – the Marketing manager and Adit – the Finance manager. They understand and interpret the policies made by Das, ensure that their departments have adequate manpower, assign them the necessary duties and motivate them to achieve the desired objectives.

State one more function other than those mentioned above, that this team may perform at the level they are working

Ans. The team is working at middle level and the function the team may perform other than those mentioned is- Co-operate with other departments for smooth functioning of the organization.

Q3. Rishitosh Mukerjee has recently joined AMV Ltd, a company manufacturing refrigerators. He found that his department was under-staffed and other departments were not cooperating with his department for smooth functioning of the organization. Therefore, he ensured that his department has the required number of employees and its cooperation with other departments is improved. (a) Identify the level at which Rishitosh Mukerjee was working. (b) Also, state three more functions required to be performed by Rishitosh Mukerjee at this level.

(a) Middle level (b) Functions required to be performed by Rishitosh Mukerjee:

• To interpret the policies framed by the top management.
• To ensure that their department has the necessary personnel.
• To assign necessary duties and responsibilities to the employees of their respective departments for implementation of the plan.
• To motivate employees of their respective departments to achieve the desired objectives.
• To co-operate with other departments for smooth functioning of the organization.

Units and Chapter List:

Unit 1 – Nature and Significance of Management, Principles of Management and Business Environment

Chapter 1: Nature and Significance of Management Case Studies Chapter 2: Principles of Management Case Studies Chapter 3: Business Environment Case Studies

Unit 2 – Planning and Organising

Chapter 4: Planning Case Studies Chapter 5: Organising Case Studies

Unit 3 – Staffing, Directing and Controlling

Chapter 6: Staffing Case Studies Chapter 7: Directing Case Studies Chapter 8: Controlling Case Studies

Unit 4 – Financial Management and Financial Market

Chapter 9: Financial Management Case Studies Chapter 10: Financial Market Case Studies

Unit 5 – Marketing and Consumer Protection

Chapter 11: Marketing Case Studies Chapter 12: Consumer Protection Case Studies

How to Tackle Business Studies Case Studies in Exams

Here’s a tip on how to approach and answer case study questions for Class 12 BST (Business Studies) exams:

1. Understand the Format:

• Case study questions are designed to test your ability to analyze and apply your knowledge to real-world situations.
• These questions are usually longer in length, but your answers should be concise and to the point.

2. Careful Reading:

• Begin by carefully reading the entire case study. Don’t rush; understand the context and details provided.
• Pay attention to any data, statistics, or specific information presented in the case.

3. Examine the Question:

• Before diving into the case study, read the question(s) associated with it. This will help you focus on what to look for while reading the case.
• Identify the key concepts or issues the question is addressing.

4. Highlight Key Information:

• While reading the case, underline or highlight important facts, figures, or statements that seem relevant to the question.
• Make notes if necessary to organize your thoughts.

5. Analyze the Situation:

• Once you have a good grasp of the case and its details, analyze the situation. Consider the cause-and-effect relationships, potential solutions, and any ethical or business principles involved.

6. Structure Your Answer:

• Start your answer with a brief introduction, summarizing the main problem or situation presented in the case.
• Organize your response logically. You can use bullet points or numbered lists for clarity.
• Present your analysis, providing relevant business theories or concepts as appropriate.
• Offer solutions or recommendations based on your analysis. Be clear and concise in your suggestions.

7. Use Simple Language:

• Write your answers in clear and simple language. Avoid unnecessary jargon or complex vocabulary.
• Ensure your answers are easy to understand for the examiner.

8. Practice with Sample Papers:

• Practice case study questions from sample papers and previous year papers to get a feel for the format and types of questions that may be asked.
• Writing practice answers will help you refine your approach.

Remember to practice, and you’ll become more proficient at tackling case study questions effectively.

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CBSE Class 12 Business Studies Answer Key 2024 and Question Papers, Download PDF All SETs

Cbse class 12 business studies answer key 2024: in this article, students can find the cbse class 12 business studies answer key 2024 along with pdf download link. check the question paper codes, set numbers, and find answer keys for multiple sets of cbse 12th business studies exam 2024..

CBSE Class 12 Business Studies Answer Key 2024: Central Board of Secondary Education (CBSE) Class 12 Business Studies Board Exam 2024 has been successfully conducted today on March 27, 2024, from 10:30 AM to 1:30 PM. Post the completion of exams, students are in a dilemma of whether they have marked the questions correctly or not. Since the board takes a few months to release the results, students might want to calm down their curiosity levels over time. Here, you can find the CBSE Class 12 Business Studies Answer Key PDF to check and verify the number of questions that have been correctly answered by students. Here, we have provided answer keys for multiple sets of question papers. Students are advised to check the question paper codes and set numbers mentioned at the top of each answer key to ensure that they are checking the answers of the correct question paper. 

CBSE Class 12 Business Studies Paper Answer Key 2024

Check the CBSE Class 12th Business Studies answer key 2024 for multiple sets of question papers. Kindly check the question paper code and set number of the question paper before checking the answers presented below. We will keep updating the article with answer keys of as many question papers as possible. 

Question Paper Code: 66/5/1

Question Paper Code: 66/5/2

Question Paper Code: 66/5/3

CBSE Class 12 Business Studies Marking Scheme 2024

• The paper was of 80 marks
• Students had 3 hours to complete the paper
• There were total 34 questions
• The paper was divided into 4 sections on the basis of marks categorisation
• 20 Multiple Choice Questions (MCQs) of 1 mark each was asked in the paper. Assertion-Reason questions and Image-Based questions were also a part of this section
• 4 Short answer questions of 3 marks each was a part of the second segment. Students had to answer the 3 mark questions under 50 to 75 words
• 6 Short answer Tupe questions of 4 marks each was the third part where students had to answer each question within 150 words
• 4 Long answer type questions of 6 marks is the final part of the paper which has to be answered within 200 words

CBSE Class 12 Business Studies Question Paper 2024

Cbse class 12 business studies paper analysis 2024, cbse class 12 result date 2024.

Also Check: 

CBSE Class 12 Syllabus 2023-2024 (All Subjects)

CBSE Class 12 Sample Paper 2023-2024 (All Subjects)

CBSE Class 12 Practice Papers 2023-2024

NCERT Solutions for Class 12 (All Subjects and Chapters)

Important Questions for Class 12 Board Exam 2024 (All Subjects)

CBSE Class 12 Study Material 2024

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CBSE Class 12 Business Studies Answer Key 2024 and Question Papers, Download PDF All SETs

img src="https://img.jagranjosh.com/images/2024/March/2732024/answer-key.jpg" width="1200" height="675" />

CBSE Class 12 Business Studies Answer Key 2024: Central Board of Secondary Education (CBSE) Class 12 Business Studies Board Exam 2024 has been successfully conducted today on March 27, 2024, from 10:30 AM to 1:30 PM. Post the completion of exams, students are in a dilemma of whether they have marked the questions correctly or not. Since the board takes a few months to release the results, students might want to calm down their curiosity levels over time. Here, you can find the CBSE Class 12 Business Studies Answer Key PDF to check and verify the number of questions that have been correctly answered by students. Here, we have provided answer keys for multiple sets of question papers. Students are advised to check the question paper codes and set numbers mentioned at the top of each answer key to ensure that they are checking the answers of the correct question paper. 

We would also like to inform you that the Class 12 Business Studies Answer Key 2024 provided here is the unofficial answer key and the answers here are tentative in nature. For better guidance, students should get their answers verified by their school teachers. 

CBSE Class 12 Business Studies Paper Answer Key 2024

Check the CBSE Class 12th Business Studies answer key 2024 for multiple sets of question papers. Kindly check the question paper code and set number of the question paper before checking the answers presented below. We will keep updating the article with answer keys of as many question papers as possible. 

Question Paper Code: 66/5/1

Question Paper Code: 66/5/2

Question Paper Code: 66/5/3

The answers will be updated soon

CBSE Class 12 Business Studies Marking Scheme 2024

Check the CBSE Class 12 Business Studies marking scheme 2024 below. Today’s question paper was based on the exact same exam pattern and marking scheme presented in the table below. 

• The paper was of 80 marks
• Students had 3 hours to complete the paper
• There were total 34 questions
• The paper was divided into 4 sections on the basis of marks categorisation
• 20 Multiple Choice Questions (MCQs) of 1 mark each was asked in the paper. Assertion-Reason questions and Image-Based questions were also a part of this section
• 4 Short answer questions of 3 marks each was a part of the second segment. Students had to answer the 3 mark questions under 50 to 75 words
• 6 Short answer Tupe questions of 4 marks each was the third part where students had to answer each question within 150 words
• 4 Long answer type questions of 6 marks is the final part of the paper which has to be answered within 200 words

CBSE Class 12 Business Studies Question Paper 2024

The link attached here will provide students with CBSE Class 12th Business Studies Question Paper 2024. Get access to multiple sets of question paper along with PDF download links of each of them. 

CBSE Class 12 Business Studies Paper Analysis 2024

All those who wish to know about the CBSE Class 12 Business Studies Question Paper Analysis 2024 can check the link attached above. Here you will get to know about the overall difficulty level of the question paper, section-wise challenges faced by students during the exam, types of questions, and a lot more.

CBSE Class 12 Result Date 2024

Also Check: 

CBSE Class 12 Syllabus 2023-2024 (All Subjects)

CBSE Class 12 Sample Paper 2023-2024 (All Subjects)

CBSE Class 12 Practice Papers 2023-2024

NCERT Solutions for Class 12 (All Subjects and Chapters)

Important Questions for Class 12 Board Exam 2024 (All Subjects)

CBSE Class 12 Study Material 2024

Class 12 Business Studies Answer Key 2024 for Set 1,2,3

Using the CBSE Class 12 Business Studies Answer Key 2024, Students can cross check their responses whether they are correct or not. Check the CBSE Class 12 BST Answer Key 2024 for all sets given here.

Table of Contents

The Central Board of Secondary Education administered the Class 12th Business Studies test today, March 27, 2024. After taking the exam, students go for Class 12 BST Answer Key 2024 to cross-check their answers to see if they are valid or incorrect. To make things easy, we have included the CBSE Class 12 Business Studies Answer key 2024 for all sets on this page, which has been prepared by Adda247 experts. If you took the exam, bookmark this page so that you may get the Business Studies Answer Key 2024 for all sets as soon as possible.

Business Studies Answer Key 2024

Business Studies is one of the most scoring and important papers in the Commerce stream at the Central Board of Secondary Education. According to the datasheet, the Class 12 Business Studies board test will last three hours, from 10.30 a.m. to 1.30 p.m. After the exam, students can find the Class 12 Business Studies Answer key 2024 on this page. Although the Class 12 Business Studies Answer Key 2024 is unofficial, it is fully correct and error-free because it was provided by our Adda247 Expert Team. This article provides students with a link to the PDF of the question paper as well as its analysis.

CBSE Class 12 BST Answer Key 2024

The CBSE Class 12 Business Studies test is one of the most important subjects for commerce students since it evaluates their comprehension of business concepts and principles. The students were given three hours to answer 35 questions, and the paper was worth 80 marks. The question paper pattern was identical to that used in the most recent CBSE Class 12 Business Studies Sample Paper. All questions were mandatory, with some allowing for internal options. Check out the CBSE Class 12 BST Answer Key 2024 Highlights.

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Business Studies Class 12 Answer key for All sets

If you took the exam and are seeking the Class 12 Business Studies Answer Key 2024, you are in the right place. Adda247 Experts are continually updating the CBSE class 12 Business Studies exam questions and answers. Once the exam is completed, students can use the CBSE Class 12 BST Answer Key 2024 to ensure that all right answers are entered. Instead of browsing other websites on the internet, stay with us to receive the answer key for class 12 business studies all sets as soon as possible.

CBSE Business Studies Answer Key 2024 Set 1

QP Code 66/5/1

1. Vanguard Inc.’, a company manufacturing footwear for men, women and children has been earning consistent profits for the last many years. It has a democratic style of working. Workers are encouraged to develop and carry out plans for improvement in the organisation. Varun who is working in the production department gave a suggestion which resulted in 10% reduction in the cost of production of shoes. He was rewarded for his suggestion. Identify the principle of management followed by Vanguard Inc.’ in the above case:

Answer: (C) Initative

2. ‘Child-O’ is a garment manufacturing company which makes clothes with unique and stylish designs for children. Naisha was working as the Human Resource Manager with ‘Child-O’. Inspite of good pay and many other benefits offered, the company is facing problem of high turnover of its employees. Naisha tried to find out the reason but could not. She appointed a person with the permission of the Chief Executive Officer to find out the reason. It was found that other organisations were giving more autonomy and authority to their employees which made them feel that their jobs were important.

Answer: (D) Employee Empowerment

3. ‘Since business environment consists of numerous interrelated and dynamic conditions or forces which arise from different sources, it becomes difficult to comprehend at once what exactly constitutes a given environment’. Thus it is relatively easier to understand the environment in parts but difficult to grasp in its totality. Identify the feature of business environment highlighted above :

Answer: (B) Complexity

4. Naman and Vineet were childhood friends and both were working in ‘Sunshine Crockery.’ Naman was working as the Chief Executive Officer while Vineet was the Production Manager. They would generally discuss company related issues over lunch-time or while travelling together. The company had recently received an order for supply of 5,000 dinner sets from Shaurya Hotel. It was an unexpected order and would increase the revenue of the company. This order was communicated by Naman to Vineet over intercom. Vineet executed the order within the given time period. For this, he was appreciated by Naman. The type of communication used by Naman to communicate the order to Vineet was:

Answer: (B) Informal Communication

5. Statement-I : The basic function of a Stock Exchange is the creation of a continuous market where securities are bought and sold. Statement-II: The Stock Exchange provides both liquidity and easy marketability to already existing securities in the market. Choose the correct option from the following:

Answer: (C) Both the Statements are true.

6. As per Plastic Waste Management Rule 2022, single use plastic items were prohibited in Delhi from 1 July. 2022. The dimension of business environment referred to here is _______.

Answer: (B) Legal environment

7. Statement-I: Motivation can be either positive or negative. Statement-II: Motivation is a complex process as the individuals are heterogeneous in their expectations, perceptions and reactions. Choose the correct option from the following: Answer: (C) Both the Statements are true.

8. Navya went to a supermarket for grocery shopping. She bought one kg of bajra flour from the supermarket. On reaching home when she opened the packet she found worms inside it. She was disappointed and told her son about the same. Her son asked her to check the label. When she checked the label of the packet, she found that bajra flour was stale and beyond the expiry date. She approached the sales-person at the supermarket who replaced the bajra flour immediately. When she thanked the sales-person, she was told that it was the policy of the supermarket to satisfy the customers. He further told that satisfied customers not only lead to repeat salesbut they also provide good feedback to prospective customers which helps in increasing the customer base of business. Identify the point of importance of consumer protection from the point of view of the supermarket which is helping them to increase the customer base:

Answer: (A) Long term interest of the business

9. Which of the following is not an element of social environment?

Answer: (C) Rates of saving and investment

10. Assertion (A): Availability of leasing facilities may reduce the funds required to be invested in fixed assets thereby reducing the fixed capital requirements. Reason (R): When an asset is taken on lease, the firm pays lease rentals to use it and avoids to invest huge sums required to purchase it.

Answer: (A) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A).

11. Match the terms given in Column-I with their meaning in Column-II.

Choose the correct option from the following: Answer: (C) a – (ii), b – (iv), c – (i), d – (iii)

12. Kanand Ltd. is an automobile manufacturing company started in 2014 under ‘Make in India’ initiative of the Government of India. Expecting higher growth in future, it developed higher capacity in the current year taking advantage of the subsidies provided by the government. This would enable ‘Kanand Ltd.’ to meet anticipated higher demand quickly, For this, ‘Kanand Ltd.’ invested large amounts in fixed assets leading to higher requirements of fixed capital. Identify the factor affecting fixed capital requirements which ‘Kanand Ltd. kept in mind to meet higher anticipated demand quicker.

Answer: (D) Growth prospects

13. Many reputed business organisations keep a database of unsolicited applicants in their offices. Such job seekers can be a valuable source of manpower. A list of such job seekers can be prepared and can be screened to fill the vacancies as they arise. The source of recruitment discussed above is:

Answer: (A) Direct recruitment

14. Identify from the following – what is shown in the picture of refrigerator given below ? Answer: (D) Label

15. Which of the following is NOT a factor affecting ‘financing decision’? Answer: (D) Diversification 16. For holding securities in an electronic form, the investor has to open a demat account with an organisation called Answer: (B) Securities and Exchange Board of India

Business Studies Answer Key 2024 Set 3

1. Naman and Vineet were childhood friends and both were working in ‘Sunshine Crockery. Naman was working as the Chief Executive Officer while Vineet was the Production Manager. They would generally discuss company-related issues over lunch-time or while traveling together. The company had recently received an order for a supply of 5,000 dinner sets from Shaurya Hotel. It was an unexpected order and would increase the revenue of the company. This order was communicated by Naman to Vineet over the intercom. Vineet executed the order within the given period. For this, he was appreciated by Naman. The type of communication used by Naman to communicate the order Vineet was:

(A) Formal Communication agra (C) Online Communication. (B) Informal Communication (D) Visual Communication

2. ‘Vanguard Inc.’, a company manufacturing footwear for men, women, and children has been earning consistent profits for the last many years. It has a democratic style of working. Workers are encouraged to develop and carry out plans for improvement in the organization. Varun who is working in the production department gave a suggestion which resulted in a 10% reduction in the cost of the production of shoes. He was rewarded for his suggestion. Identify the principle of management followed by Vanguard Inc.’ in the above case: (A) Esprit De Corps (B) Subordination of Individual Interest to General Interest (C) Initiative (D) Equity

Answer: (C) Initiative

3. Statement-1: Motivation can be either positive or negative Statement-II: Motivation is a complex process as individuals are heterogeneous in their expectations, perceptions and reactions. Choose the correct option from the following (A) Statement-I is true and Statement-II is false. (B) Statement-II is true and Statement I is false. (C) Both the Statements are true. (D) Both the Statements are false.

4. Child-Q’ is a garment manufacturing company that makes clothes with unique and stylish designs for children. Naisha was working as the Human Resource Manager with Child-O’. In spite of good pay and many other benefits offered, the company is facing the problem of high turnover of its employees. Naisha tried to find out the reason but could not. She appointed a person with the permission of the Chief Executive Officer to find out the reason. It was found that other organisations were giving more autonomy and authority to their employees which made them feel that their jobs were important.

This way attracting the employees of ‘Child-O’ to other organisations. The incentive which attracted the is: employees of ‘Child-O’ to other organisations

(A) Employee Recognition programs (B) Employee Participation (C) Career Advancement Opportunity. (D) Employee Empowerment

5. Read the following statements: Assertion (A) and Reason (R). Choose the correct alternative from those given below:

Assertion (A): Availability of leasing facilities may reduce the funds required to be invested in fixed assets thereby reducing the fixed capital requirements. Reason (R): When an asset is taken on lease, the firm pays lease rentals to use it and avoids to invest huge sums required to purchase it.

(A) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A), (B) Both Assertion (A) and Reason (R) are true but Reason (R) is not the correct explanation of Assertion (A), (C) Assertion (A) is true but Reason (R) is false. (D) Assertion (A) is false but Reason (R) is true.

Answer: A) Both Assertion (A) and Reason (R) are true and Reason (R) is the correct explanation of Assertion (A)

6. Which of the following is a factor affecting financing (A) Fixed operating costs (B) Cash flow position (C) Control considerations (D) Diversification

Answer: (D) Diversification

7. Which of the following is the function of Top level management ? (A) They ensure that their department has the necessary personnel. (B) They interact with the actual work force and pass on instructions of the middle management to the workers. (C) They co-operate with other departments for smooth functioning of the organisation. (D) They analyse the business environment and its implications for the survival of the firm.

Answer: (D) Analyse the business environment and its implications for the survival of the firm.

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BST Answer Key 2024 Set- 66/4/3

1. Read the following statements Assertion (A) and Reason (R). Choose the correct option from the given options. Assertion (A) Amount of Earnings is a major determinant of the decision about dividend. Reason (R): Dividends are paid out of current and past earnings. Answer: (A) Both Assertion (A) and Reason (R) are true and Reason (R) is correct explanation of Assertion (A).

2. Choose the incorrect statement with respect to levels of management from the following: (A) Operational-level management is responsible for implementing and controlling plans and strategies developed by top management. (B) At middle-level management, managers interpret the policies framed by top management. (c) At operational level management with the efforts of supervisors wastage of materials is minimised. (D) At top-level management, managers are responsible for the welfare and survival of the organization.

Answer: (A) 

3. Merely allocating work is not enough. Each individual should also know who he has to take orders from and to whom he is accountable’. The above statement is related to one of the steps of organising process. Identify the step from the following:

(A) Identification and division of work (B) Departmentalisation (C) Assignment of duties (D) Establishing authority and reporting relationship

Answer: (D) Establishing authority and reporting relationship

4. A multinational sweets and snacks company had been into catering business for the last many years. To add to its prospects and to grow in the long run, it wants to increase its sales volume, the number of products and capital investment. The organizational objective of management it seeks to achieve is:

(A) Survival (B) Profit (C) Growth (D) Corporate Social responsibility

Answer: (C) Growth

6.___________________- is the process by which a manager synchronises the activities of different departments. (A) Management (B) Planning (C) Co-ordination (D) Directing

Answer:(C) Co-ordination

Class 12 Business Studies Paper Analysis 2024

Now that the exam has been completed, students can review the CBSE Class 12 Business Studies paper analysis 2024, which evaluates their question papers, responses, and overall experience.We talked to the students who appeared in today’s as well as the teachers to know what they think about today’s exam paper.

Check out the complete CBSE Class 12 Business Studies exam analysis 2024 based on the students’ and experts’ reviews given below.

Student’s Review on Class 12 Business Studies paper 2024

• According to the students’ initial review, the question paper was in the easy to moderate range. The question paper did not present many obstacles for students.
• The MCQs and short answer style questions were moderately difficult; the rest of the paper was average.
• There were no questions that went beyond the syllabus. The removed syllabus 2024 has also been kept in consideration when designing the paper
• The majority of the questions took a practical approach, allowing students to retain what they had learned, apply numerous concepts, and put their theoretical knowledge into practice.
• The question paper wasn’t overly long. Three hours was enough to complete the full paper.
• The paper included application-based questions. In reality, the entire paper was structured so that it seems as competency-based questions with the use of theoretical notions.
• Almost all of the question paper sets were similar, with numbers shuffled between them.

Expert’s Review on Class 12 BST Paper 2024

• Experts stated that the question paper was neither too difficult nor too easy. Noted as a well-balanced paper.
• The MCQs were a mix of simple and difficult, and the short answer questions were average. The descriptive questions were moderately difficult.
• The best element of the paper was the nature of the questions, coupled with real-life applications to give it a realistic perspective.
• The question paper format was totally consistent with the sample paper released by the board.

Class 12 Business Studies Board Paper 2024 PDF

Here we have provided the CBSE Class 12 Business Studies question paper for all sets so that students find it easy to cross their responses with the BST answer key 2024. Download the Class 12 BST Board Paper 1014 PDF from the table below.

Class 12 Business Studies Answer Key 2024 & Paper Analysis

Answer key business studies class 12- last year.

1. The next step in the ‘Selection Process’ after ‘Selection Decision’ is

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What is the subject code of Class 12 Business studies?

The subject code of Class 12 Business studies is 054.

How many Questions are asked in the Class 12 Business studies Exam?

. The question paper format was the same as that utilized in the most recent CBSE Class 12 Business Studies Sample Paper.The students were given three hours to answer 35 questions, with the paper worth 80 points.

Where can I get the CBSE Class 12 BST Answer key?

The CBSE Class 12 BST Answer key 2024 for all sets will be available on this page once exam is over.

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