solve problems in your daily life

The 10 Most Common Life Problems and How to Deal with Them

This is life; you face problems every day no matter how perfect you think you and your life are. Problems are there and they aren’t going anywhere unless you face them and solve them. Acknowledging your problems, solving them, and getting on with your life is better than making it all a big deal. Your problems shouldn’t become the source of sorrow, hurt, and grief for you.

While getting on with our life, we may encounter plenty of barriers and issues that might distract us from our real path. Sometimes we don’t have our full potential to deal with the issues but if we know what we are dealing with, we can do better. Once you have a clear perspective of what problems you have in your life, you can deal with them in a better way. So getting Nebula psychic advice you can change your life for the better and avoid problems in the future.

Most common problems in life

Here are some of the most common problems that each of us is bound to face no matter where we are headed or what we are doing. Let’s take a look at those issues.

1. Health Crisis

There comes a time in your life when you are not healthy. It might be something minor or something big and intense. Either way, it is common to have health issues because as our body works around the clock, it does fall once in a while to get the whole system working once again. The thing about health crisis is if you don’t deal with it at the right time, it might get worse resulting in many other problems. So, if you have any health issue going on, get to it and make yourself healthy once again instead of pretending it doesn’t exist.

2. Workplace Issues

Of course, everyone gets to work when the time and opportunity are there. But, this is the time when you come to realise if you can manage teamwork and professional relationships or not. The workplace is the place where you are supposed to fulfil your duties for which you have been hired. However, it is possible to face certain issues that you might not be ready for. You can get surprised and frustrated at the start because of these issues but the best thing to do is to face those issues and resolve them right away. It is the wisest thing instead of leaving the workplace.

3. Emptiness

Now and then, your life becomes dull, unproductive, and you feel like there is nothing you can change. This leads to the emptiness which doesn’t seem like a big issue but it has a big impact on your life. Though career-oriented people don’t care about their wellness and the adventurous part of life deeply it is affecting them and it affects their career also. If you want to deal with this boredom and emptiness, break out of your routine and do something unusual to bring out the light in you.

4. Friendship Issues

We need friends in our life to get together, share sorrows and happiness, and just get along with life. Friends are the brightest part of life but sometimes this relationship ends up giving you a lot of trouble. There is backstabbing, jealousy, betrayal, and a lot of similar things that ruin a friendship and thus it affects the whole life. The best solution to this is to never open up with friends at first. Know who you are dealing with and then move forward with the friendships. Limit your interactions with friends who are toxic and unhealthy for you.

When you are moving forward, achieving your goals, moving on with your career, you are bound to face failures but it doesn’t mean that you can’t move forward. Failures are meant to teach you a lot of things and make you a better person for the future. Learn to deal with the failure and you will have the ability to deal with every barrier that might come across.

6. Financial Crisis

This world and life are uncertain, and the financial crisis can come at every stage of life. No matter how much you are ready for the bad times, the financial crisis can catch you off-guard. You can get frustrated and all stressed out because of the crisis that might have hit you. You might have lost your job, lost your investment, or have a downfall in the business world. The best way to deal with this is to accept that it has happened. Once you accept it, you can deal with it. Identify where things have gone wrong and from where can you start to get back on your feet.

7. Career Pressure

When you are on the path to being successful, you will face work-related issues. Along with those issues, you might have the difficulty in getting on with your career. Thousands of issues can arise such as not getting the promotion you worked so hard for, not getting the job you applied so wishfully for, and so on. To deal with these issues, identify the issues that might be within you such as personal issues or attitudinal problems. Work on yourself and get back on your feet and try again.

8. Unfair Treatment

This world is full of people who are unjust and unfair when they get in power. You are lucky if you haven’t faced anything like that, but you are bound to face such people when you step outside. This unfair treatment shouldn’t be the cause of your issues or breakdown. So, deal with this as it comes and doesn’t take it seriously. If you are good, you will get the success you deserve.

9. Inner Peace

You can be successful in life, doing things you love but still, there is something that doesn’t feel like you. The inner peace you seek might not be there for you yet and it stresses you out. It happens to everyone once in a while and it is no big deal. You just have to find a way to feel different and to achieve that inner peace you are looking for.

10. Mental Health Issues

This doesn’t mean serious disorders and diseases. These are the minor issues that we usually ignore and do not deal with because we think they don’t make sense. We are too busy with improving our lives that we forget that mental stress and anxiety are serious issues and you should seek help as soon as possible.

Look around your life and see if you are having these problems in your life. Every once in a while, people face these problems but if you can identify the issues at the time, you can deal with them in a better way.

How to Face Problems in Your Life

Last Updated: February 6, 2024 Fact Checked

This article was co-authored by Trudi Griffin, LPC, MS . Trudi Griffin is a Licensed Professional Counselor in Wisconsin specializing in Addictions and Mental Health. She provides therapy to people who struggle with addictions, mental health, and trauma in community health settings and private practice. She received her MS in Clinical Mental Health Counseling from Marquette University in 2011. There are 10 references cited in this article, which can be found at the bottom of the page. This article has been fact-checked, ensuring the accuracy of any cited facts and confirming the authority of its sources. This article has been viewed 277,409 times.

Having problems in your life can feel overwhelming and it may be that the last thing you want to do is face them. Fortunately though, dealing and coping with problems is a well-studied area and there are many cognitive, emotional, and behavioral steps that can be taken to effectively face your problems head on.

Accepting and Understanding the Problem

If you don’t think you have a problem, but everyone tells you there is a problem, try to see if there is truth to it.
If you are having trouble admitting you have a problem, you might be in denial. For example, if you don’t want to accept that a close family member is involved with drugs, you might come up with other excuses for her behavior.
While denial can be useful at times by protecting your mental health, it can in other cases lead you away from dealing with the problem head on. [2] X Research source
In fact, avoidance often exacerbates the problem and doesn’t provide any lasting relief. Avoiding your problem will continue to create a cycle of stress for you as it will always be weighing on the back of your mind.
That said, sometimes a little escapism can be healthy. If you find yourself overwhelmed and stressed out, take a break! Watch a TV show or read a book, or engage in some other hobby you enjoy. You could even just zone out and let your mind wander! [3] X Research source

You can avoid catastrophizing by being cognizant of when you are doing it. This requires that you monitor your own thoughts and try to check them for accuracy.
You can monitor your thoughts by remembering to think about them and by asking yourself if someone else had that thought, would you think they were being accurate?

Step 3 Think of the origin of the problem.

If you think you know when the problem started, think about events that happened at that time. The root cause might be related to it. For example, if your grades started slipping in school after your father moved away, maybe you’re having a hard time adjusting to this change.

For example, your problem might be that you don’t manage to make it to school on time. By changing a few habits or making different transportation arrangements, this can be changed.
Some things can’t be changed, such as a permanent disability or the death of a loved one, but you can learn to live with it and thrive in the wake of it. Also keep in mind that people often think negative events will make them feel worse and worse for longer than they actually do.
Telling yourself this isn’t the end of the world doesn’t mean your problem is not really a problem or is insignificant. It just helps you internalize that your problems are not insurmountable.

Dealing with problems and solving them can make you more competent and also more empathetic toward others who have their own problems.

Expressing That You Have a Problem

For example, if your problem is that you don't have enough money, you could write that down. You could also write down the implications of that problem to drive home the point and motivate you to solve it. An implication of not having enough money might be that you are stressed out and that you can't enjoy the kinds of things that you would like to.
If the problem isn't something private, put the list somewhere you see it so you don't forget to act on it. For example, you might put it on your fridge.

If you’re going to talk to someone else who has the same problem, you will need to be tactful. Let her know that you just want to learn so you can solve it, too.

It’s okay to feel upset, angry, worried so long as you know that being upset, angry or worried won’t help solve the problem. You will have to take action to solve the problem. Still, these emotions can help you realize you have a problem, as well as suggest its source.
Some ways to calm down when you're feeling upset include: focusing on your breathing, count to 10 (or higher if you need to), gently talk yourself down (tell yourself "it's going to be alright," or "take it easy."). Try going for a walk or run or listening to calming music. [10] X Trustworthy Source Greater Good Magazine Journal published by UC Berkeley's Greater Good Science Center, which uses scientific research to promote happier living Go to source

To find a mental health professional, try this website: https://locator.apa.org/

Finding Solutions

Consider talking to people who have been through something similar or are professionals in the subject related to your problem.
For example, if your problem is academic related, talk to your teacher about it or another student who has already done the subject or course you’re having difficulty with.
Understanding how problems come to be might help you face them better. Refocusing your attention on solving the problem will help decrease unproductive emotional tendencies such as guilt and anxiety, which can stymie problem solving skills and capabilities.

Make sure that when you seek out advice, it's from a licensed professional in their field, which proves they have the skills needed to help you with your particular problem.
There are people who might claim to be an expert. If they are lacking the right credentials, chances are they aren't.

Step 3 Look to others who solved your problem.

Try asking them how they coped with and solved the problem you share. You may find yourself so wrapped up in your problem that an obvious solution evades you, but it may not evade others. [12] X Research source

Consider the anatomy of the problem. Usually a problem is not just one problem alone - it has consequences and affects other areas of your life. Which part of the problem do you think you should address first?
For example, if your problem is that you never get to go on vacation, sub-problems may be that it is difficult for you to get time off of work, and it is difficult for you to save money to be able to afford a vacation.
You could address these sub-problems separately: You could cut back on eating out while simultaneously talking to your boss about how you are burnt out and could use a week off, and make a case that you would ultimately be more productive in the long run if allowed to recuperate.

Whether the solution will, in fact, solve your problem.
How efficient the solution is in terms of the time and other resources it will require.
How you might feel it you choose that solution relative to another solution.
What the costs and benefits of the solution are.
Whether this solution has worked for others in the past.

As you engage in your plan, reward yourself for your small successes so you are more likely to stick with it when the going gets tough!
Resist the temptation to avoid your problems if your plans don’t work. Remember not to catastrophize –just because one solution didn't solve the problem, that doesn't mean there isn't another method to solve your problem.

Expert Q&A

Reader videos.

↑ https://www.psychologytoday.com/blog/headshrinkers-guide-the-galaxy/201412/7-strategies-face-lifes-challenges
↑ https://www.psychologytoday.com/us/basics/denial
↑ https://www.psychologytoday.com/articles/200903/devoted-distraction?collection=95944
↑ http://psychcentral.com/lib/15-small-steps-you-can-take-today-to-improve-anxiety-symptoms/
↑ http://www.anxietybc.com/sites/default/files/ProblemSolving.pdf
↑ https://www.betterhealth.vic.gov.au/health/healthyliving/talking-through-problems
↑ https://greatergood.berkeley.edu/article/item/four_ways_to_calm_your_mind_in_stressful_times
↑ https://www.helpguide.org/articles/mental-health/finding-a-therapist-who-can-help-you-heal.htm
↑ http://psychcentral.com/lib/therapists-spill-14-ways-to-get-through-tough-times/
↑ https://au.reachout.com/articles/a-step-by-step-guide-to-problem-solving

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The content of this article is not intended to be a substitute for professional medical advice, examination, diagnosis, or treatment. You should always contact your doctor or other qualified healthcare professional before starting, changing, or stopping any kind of health treatment.

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Problem-Solving Strategies and Obstacles

Kendra Cherry, MS, is a psychosocial rehabilitation specialist, psychology educator, and author of the "Everything Psychology Book."

Sean is a fact-checker and researcher with experience in sociology, field research, and data analytics.

JGI / Jamie Grill / Getty Images

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From deciding what to eat for dinner to considering whether it's the right time to buy a house, problem-solving is a large part of our daily lives. Learn some of the problem-solving strategies that exist and how to use them in real life, along with ways to overcome obstacles that are making it harder to resolve the issues you face.

What Is Problem-Solving?

In cognitive psychology , the term 'problem-solving' refers to the mental process that people go through to discover, analyze, and solve problems.

A problem exists when there is a goal that we want to achieve but the process by which we will achieve it is not obvious to us. Put another way, there is something that we want to occur in our life, yet we are not immediately certain how to make it happen.

Maybe you want a better relationship with your spouse or another family member but you're not sure how to improve it. Or you want to start a business but are unsure what steps to take. Problem-solving helps you figure out how to achieve these desires.

The problem-solving process involves:

Discovery of the problem
Deciding to tackle the issue
Seeking to understand the problem more fully
Researching available options or solutions
Taking action to resolve the issue

Before problem-solving can occur, it is important to first understand the exact nature of the problem itself. If your understanding of the issue is faulty, your attempts to resolve it will also be incorrect or flawed.

Problem-Solving Mental Processes

Several mental processes are at work during problem-solving. Among them are:

Perceptually recognizing the problem
Representing the problem in memory
Considering relevant information that applies to the problem
Identifying different aspects of the problem
Labeling and describing the problem

Problem-Solving Strategies

There are many ways to go about solving a problem. Some of these strategies might be used on their own, or you may decide to employ multiple approaches when working to figure out and fix a problem.

An algorithm is a step-by-step procedure that, by following certain "rules" produces a solution. Algorithms are commonly used in mathematics to solve division or multiplication problems. But they can be used in other fields as well.

In psychology, algorithms can be used to help identify individuals with a greater risk of mental health issues. For instance, research suggests that certain algorithms might help us recognize children with an elevated risk of suicide or self-harm.

One benefit of algorithms is that they guarantee an accurate answer. However, they aren't always the best approach to problem-solving, in part because detecting patterns can be incredibly time-consuming.

There are also concerns when machine learning is involved—also known as artificial intelligence (AI)—such as whether they can accurately predict human behaviors.

Heuristics are shortcut strategies that people can use to solve a problem at hand. These "rule of thumb" approaches allow you to simplify complex problems, reducing the total number of possible solutions to a more manageable set.

If you find yourself sitting in a traffic jam, for example, you may quickly consider other routes, taking one to get moving once again. When shopping for a new car, you might think back to a prior experience when negotiating got you a lower price, then employ the same tactics.

While heuristics may be helpful when facing smaller issues, major decisions shouldn't necessarily be made using a shortcut approach. Heuristics also don't guarantee an effective solution, such as when trying to drive around a traffic jam only to find yourself on an equally crowded route.

Trial and Error

A trial-and-error approach to problem-solving involves trying a number of potential solutions to a particular issue, then ruling out those that do not work. If you're not sure whether to buy a shirt in blue or green, for instance, you may try on each before deciding which one to purchase.

This can be a good strategy to use if you have a limited number of solutions available. But if there are many different choices available, narrowing down the possible options using another problem-solving technique can be helpful before attempting trial and error.

In some cases, the solution to a problem can appear as a sudden insight. You are facing an issue in a relationship or your career when, out of nowhere, the solution appears in your mind and you know exactly what to do.

Insight can occur when the problem in front of you is similar to an issue that you've dealt with in the past. Although, you may not recognize what is occurring since the underlying mental processes that lead to insight often happen outside of conscious awareness .

Research indicates that insight is most likely to occur during times when you are alone—such as when going on a walk by yourself, when you're in the shower, or when lying in bed after waking up.

How to Apply Problem-Solving Strategies in Real Life

If you're facing a problem, you can implement one or more of these strategies to find a potential solution. Here's how to use them in real life:

Create a flow chart . If you have time, you can take advantage of the algorithm approach to problem-solving by sitting down and making a flow chart of each potential solution, its consequences, and what happens next.
Recall your past experiences . When a problem needs to be solved fairly quickly, heuristics may be a better approach. Think back to when you faced a similar issue, then use your knowledge and experience to choose the best option possible.
Start trying potential solutions . If your options are limited, start trying them one by one to see which solution is best for achieving your desired goal. If a particular solution doesn't work, move on to the next.
Take some time alone . Since insight is often achieved when you're alone, carve out time to be by yourself for a while. The answer to your problem may come to you, seemingly out of the blue, if you spend some time away from others.

Obstacles to Problem-Solving

Problem-solving is not a flawless process as there are a number of obstacles that can interfere with our ability to solve a problem quickly and efficiently. These obstacles include:

Assumptions: When dealing with a problem, people can make assumptions about the constraints and obstacles that prevent certain solutions. Thus, they may not even try some potential options.
Functional fixedness : This term refers to the tendency to view problems only in their customary manner. Functional fixedness prevents people from fully seeing all of the different options that might be available to find a solution.
Irrelevant or misleading information: When trying to solve a problem, it's important to distinguish between information that is relevant to the issue and irrelevant data that can lead to faulty solutions. The more complex the problem, the easier it is to focus on misleading or irrelevant information.
Mental set: A mental set is a tendency to only use solutions that have worked in the past rather than looking for alternative ideas. A mental set can work as a heuristic, making it a useful problem-solving tool. However, mental sets can also lead to inflexibility, making it more difficult to find effective solutions.

How to Improve Your Problem-Solving Skills

In the end, if your goal is to become a better problem-solver, it's helpful to remember that this is a process. Thus, if you want to improve your problem-solving skills, following these steps can help lead you to your solution:

Recognize that a problem exists . If you are facing a problem, there are generally signs. For instance, if you have a mental illness , you may experience excessive fear or sadness, mood changes, and changes in sleeping or eating habits. Recognizing these signs can help you realize that an issue exists.
Decide to solve the problem . Make a conscious decision to solve the issue at hand. Commit to yourself that you will go through the steps necessary to find a solution.
Seek to fully understand the issue . Analyze the problem you face, looking at it from all sides. If your problem is relationship-related, for instance, ask yourself how the other person may be interpreting the issue. You might also consider how your actions might be contributing to the situation.
Research potential options . Using the problem-solving strategies mentioned, research potential solutions. Make a list of options, then consider each one individually. What are some pros and cons of taking the available routes? What would you need to do to make them happen?
Take action . Select the best solution possible and take action. Action is one of the steps required for change . So, go through the motions needed to resolve the issue.
Try another option, if needed . If the solution you chose didn't work, don't give up. Either go through the problem-solving process again or simply try another option.

You can find a way to solve your problems as long as you keep working toward this goal—even if the best solution is simply to let go because no other good solution exists.

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Stewart SL, Celebre A, Hirdes JP, Poss JW. Risk of suicide and self-harm in kids: The development of an algorithm to identify high-risk individuals within the children's mental health system . Child Psychiat Human Develop . 2020;51:913-924. doi:10.1007/s10578-020-00968-9

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By Kendra Cherry, MSEd Kendra Cherry, MS, is a psychosocial rehabilitation specialist, psychology educator, and author of the "Everything Psychology Book."

From Dilemmas to Solutions: Problem-Solving Examples to Learn From

Daria Burnett
May 21, 2023

Introduction to Problem-Solving

Life is full of challenges and dilemmas, both big and small.

But if there’s one skill that can help you navigate these, it’s problem-solving .

So, what exactly is problem-solving? And why is it such a crucial skill in daily life?

Understanding the Concept of Problem-Solving

Problem-solving is a mental process that involves identifying, analyzing, and resolving challenges or difficulties.

It’s like a journey that starts with a problem and ends with a solution.

It’s a skill that’s not just used in the field of psychology but in all aspects of life.

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Whether you’re trying to decide on the best route to work, dealing with a disagreement with a friend, or figuring out how to fix a leaky faucet, you’re using your problem-solving skills.

When you’re faced with a problem, your brain goes through a series of steps to find a solution.

This process can be conscious or unconscious and can involve logical thinking, creativity, and prior knowledge.

Effective problem-solving can lead to better decisions and outcomes, making it a valuable tool in your personal and professional life.

Importance of Problem-Solving in Daily Life

Why is problem-solving so important in daily life? Well, it’s simple.

Problems are a part of life.

They arise in different shapes and sizes, and in different areas of life, including work, relationships, health, and personal growth.

Having strong problem-solving skills can help you navigate these challenges effectively and efficiently.

In your personal life, problem-solving can help you manage stress and conflict, make better decisions, and achieve your goals.

In the workplace, it can help you navigate complex projects, improve processes, and foster innovation.

Problem-solving is also a key skill in many professions and industries, from engineering and science to healthcare and customer service.

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But: there’s a kind of map that can help you find your alignment. Think of it as your own personal blueprint to success and happiness: a personal blueprint that will help you live your most amazing life . Find out more here !

Moreover, problem-solving can contribute to your overall mental well-being.

It can give you a sense of control and agency, reduce feelings of stress and anxiety, and foster a positive attitude.

It’s also a key component of resilience, the ability to bounce back from adversity.

In conclusion, problem-solving is a fundamental skill in life.

It’s a tool you can use to tackle challenges, make informed decisions, and drive change.

By understanding the concept of problem-solving and recognizing its importance in daily life, you’re taking the first step toward becoming a more effective problem solver.

As we delve deeper into this topic, you’ll discover practical problem-solving examples, learn about different problem-solving techniques, and gain insights on how to improve your own problem-solving skills.

So, stay tuned and continue your exploration of introduction to psychology with us.

Stages of Problem-Solving

The process of problem-solving can be broken down into three key stages: identifying the problem , developing possible solutions , and implementing the best solution .

Each stage requires a different set of skills and strategies.

By understanding these stages, you can enhance your problem-solving abilities and tackle various challenges more effectively.

Identifying the Problem

The first step in problem-solving is recognizing that a problem exists.

This involves defining the issue clearly and understanding its root cause.

You might need to gather information, ask questions, and analyze the situation from multiple perspectives.

It can be helpful to write down the problem and think about how it impacts you or others involved.

For instance, if you’re struggling with time management, the problem might be that you have too many obligations and not enough time.

Or perhaps your methods of organizing your tasks aren’t effective.

It’s important to be as specific as possible when identifying the problem, as this will guide the rest of the problem-solving process.

Developing Possible Solutions

Once you’ve identified the problem, the next step is to brainstorm possible solutions.

This is where creativity comes into play.

Don’t limit yourself; even ideas that seem unrealistic or out of the box can lead to effective solutions.

Consider different strategies and approaches.

You could try using techniques like mind mapping, listing pros and cons, or consulting with others for fresh perspectives.

Remember, the goal is to generate a variety of options, not to choose a solution at this stage.

Implementing the Best Solution

The final stage of problem-solving is to select the best solution and put it into action.

Review the options you’ve developed, evaluate their potential effectiveness, and make a decision.

Keep in mind that the “best” solution isn’t necessarily the perfect one (as there might not be a perfect solution), but rather the one that seems most likely to achieve your desired outcome given the circumstances.

Once you’ve chosen a solution, plan out the steps needed to implement it and then take action.

Monitor the results and adjust your approach as necessary.

If the problem persists, don’t be discouraged; return to the previous stages, reassess the problem and your potential solutions, and try again.

Remember, problem-solving is a dynamic process that often involves trial and error.

It’s an essential skill in many areas of life, from everyday challenges to workplace dilemmas.

To learn more about the psychology behind problem-solving and decision-making, check out our introduction to psychology article.

Problem-Solving Examples

Understanding the concept of problem-solving is one thing, but seeing it in action is another.

To help you grasp the practical application of problem-solving strategies, let’s explore three different problem-solving examples from daily life, the workplace, and relationships.

Daily Life Problem-Solving Example

Imagine you’re trying to lose weight but struggle with late-night snacking.

The issue isn’t uncommon, but it’s hindering your progress towards your weight loss goal.

Identifying the Problem : Late-night snacking is causing you to consume extra calories, preventing weight loss.
Developing Possible Solutions : You could consider eating an earlier dinner, having a healthier snack option, or practicing mindful eating.
Implementing the Best Solution : After trying out different solutions, you find that preparing a healthy snack in advance minimizes your calorie intake and satisfies your late-night cravings, helping you stay on track with your weight loss goal.

Workplace Problem-Solving Example

Let’s consider a scenario where a team at work is failing to meet project deadlines consistently.

Identifying the Problem : The team is not completing projects on time, causing delays in the overall project timeline.
Developing Possible Solutions : The team could consider improving their time management skills, using project management tools, or redistributing tasks among team members.
Implementing the Best Solution : After trying out different strategies, the team finds that using a project management tool helps them stay organized, delegate tasks effectively, and complete projects within the given timeframe.

For more insights on effective management styles that can help in problem-solving at the workplace, check out our articles on autocratic leadership , democratic leadership style , and laissez faire leadership .

Relationship Problem-Solving Example

In a romantic relationship, conflicts can occasionally arise.

Let’s imagine a common issue where one partner feels the other isn’t spending enough quality time with them.

Identifying the Problem : One partner feels neglected due to a lack of quality time spent together.
Developing Possible Solutions : The couple could consider scheduling regular date nights, engaging in shared hobbies, or setting aside a specific time each day for undisturbed conversation.
Implementing the Best Solution : The couple decides to implement a daily “unplugged” hour where they focus solely on each other without distractions. This results in improved relationship satisfaction.

For more on navigating relationship challenges, check out our articles on anxious avoidant attachment and emotional awareness .

These problem-solving examples illustrate how the process of identifying a problem, developing possible solutions, and implementing the best solution can be applied to various situations.

By understanding and applying these strategies, you can improve your problem-solving skills and navigate challenges more effectively.

Techniques for Effective Problem-Solving

As you navigate the world of problem-solving, you’ll find that there are multiple techniques you can use to arrive at a solution.

Each technique offers a unique approach to identifying issues, generating potential solutions, and choosing the best course of action.

In this section, we’ll explore three common techniques: Brainstorming , Root Cause Analysis , and SWOT Analysis .

Brainstorming

Brainstorming is a free-thinking method used to generate a large number of ideas related to a specific problem.

You do this by suspending criticism and allowing your creativity to flow.

The aim is to produce as many ideas as possible, even if they seem far-fetched.

You then evaluate these ideas to identify the most beneficial solutions.

By using brainstorming, you can encourage out-of-the-box thinking and possibly discover innovative solutions to challenging problems.

Root Cause Analysis

Root Cause Analysis (RCA) is a method used to identify the underlying causes of a problem.

The goal is to address these root causes rather than the symptoms of the problem.

This technique helps to prevent the same issue from recurring in the future.

There are several RCA methods, such as the “5 Whys” technique, where you ask “why” multiple times until you uncover the root cause of the problem.

By identifying and addressing the root cause, you tackle the problem at its source, which can lead to more effective and long-lasting solutions.

SWOT Analysis

SWOT Analysis is a strategic planning technique that helps you identify your Strengths, Weaknesses, Opportunities, and Threats related to a problem.

This approach encourages you to examine the problem from different angles, helping you understand the resources you have at your disposal (Strengths), the areas where you could improve (Weaknesses), the external factors that could benefit you (Opportunities), and the external factors that could cause problems (Threats).

With this comprehensive understanding, you can develop a well-informed strategy to solve the problem.

Each of these problem-solving techniques provides a distinct approach to identifying and resolving issues.

By understanding and utilizing these methods, you can enhance your problem-solving skills and increase your effectiveness in dealing with challenges.

For more insights into effective problem-solving and other psychological topics, explore our introduction to psychology .

Improving Your Problem-Solving Skills

Learning to solve problems effectively is a skill that can be honed with time and practice.

The following are some ways to enhance your problem-solving capabilities.

Practice Makes Perfect

The saying “practice makes perfect” holds true when it comes to problem-solving.

The more problems you tackle, the better you’ll become at devising and implementing effective solutions.

Seek out opportunities to practice your problem-solving skills both in everyday life and in more complex situations.

This could involve resolving a dispute at work, figuring out a puzzle, or even strategizing in a board game.

Each problem you encounter is a new opportunity to apply and refine your skills.

Learning from Others’ Experiences

There’s much to be gained from observing how others approach problem-solving.

Whether it’s reading about problem solving examples from renowned psychologists or discussing strategies with colleagues, you can learn valuable techniques and perspectives from the experiences of others.

Consider participating in group activities that require problem-solving, such as escape rooms or team projects.

Observe how team members identify problems, brainstorm solutions, and decide on the best course of action.

Embracing a Growth Mindset

A key component of effective problem-solving is adopting a growth mindset.

This mindset, coined by psychologist Carol Dweck, is the belief that abilities and intelligence can be developed through dedication and hard work.

When you embrace a growth mindset, you view challenges as opportunities to learn and grow rather than as insurmountable obstacles.

Believing in your ability to develop and enhance your problem-solving skills over time can make the process less daunting and more rewarding.

So, when you encounter a problem, instead of thinking, “I can’t do this,” try thinking, “I can’t do this yet, but with effort and practice, I can learn.”

For more on the growth mindset, you might want to check out our article on what is intrinsic motivation which includes how a growth mindset can fuel your motivation to improve.

By practicing regularly, learning from others, and embracing a growth mindset, you can continually improve your problem-solving skills and become more adept at overcoming challenges you encounter.

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How to Deal With Different Problems in Life

Last Updated: April 8, 2021 References

This article was co-authored by Leah Morris . Leah Morris is a Life and Relationship Transition coach and the owner of Life Remade, a holistic personal coaching service. With over three years as a professional coach, she specializes in guiding people as they move through both short-term and long-term life transitions. Leah holds a BA in Organizational Communication from California State University, Chico and is a certified Transformational Life Coach through the Southwest Institute for Healing Arts. There are 18 references cited in this article, which can be found at the bottom of the page. This article has been viewed 117,696 times.

Money, relationships, family, health, school, careers. Problems can and will pop up in nearly every area of life. The longer you live, the more obstacles you must overcome. Learning to handle life's problems effectively is an essential skill that can have a drastic effect on your health and happiness. Building solid problem-solving strategies and coping skills can help you manage when life throws its punches.

Developing Problem-Solving Skills

For example, you are short on money for the bills. Find out the source of the problem. Why are you short this month? It could be you need to find a better paying job to account for a rise in expenses, pick up more hours at work, or stop spending needlessly on entertainment.

For example, if you are short on money, your objective would be to make extra money or increase your income in some way.

For example, if you are hoping to increase the income in your household, you can pare this goal down to saving $100 first. Then, your goal might be to double that amount, and so forth. This is much more feasible than setting a goal to just save $500 right off the bat.

The variables to increase your income could be working more hours, searching for a better paying job, or decreasing other expenses to free up more income.

Step 5 Implement the solution that best meets your objective.

Perhaps, you cannot find a new job or increase your work hours right now. Therefore, the only option available to you would be finding ways to cut back on other expenses.

Stocking Your Coping Toolbox

Step 1 Understand the downsides of chronic stress.

Weight gain or loss
Difficulty breathing
Sleep problems
Changes in appetite

A hobby can be anything that you enjoy doing. Try reading, writing, sports, hiking, canoeing, skating, painting, gardening, etc. There are endless possibilities for finding something you like to do and doing it regularly.

Do something relaxing like stretching, listening to soothing music, taking a long, hot bath, or getting a massage. [11] X Research source

Try progressive muscle by sitting quietly and comfortably in a chair or on a cushion. Move slowly through each muscle group in your body, tensing and releasing the different muscles. Start with your toes. Tense them for 5 seconds and take notice of how this feels. Next, release the tension and simply remain in the relaxed state for about 30 seconds before moving on to a new muscle group.

Coping with Interpersonal Issues

Aim to listen for understanding rather than responding. You probably spend most of your time listening thinking up what you are going to say next. Take the time to really hear what the other person is saying in your daily interactions. This leaves less room for misunderstandings.
Purposely go out of your way to shatter stereotypes. Do you have an unsupported opinion about a certain individual or group? Make an effort to meet, talk to, and get to know this individual(s) and see if your opinion changes.
Learn more about the world by reading, watching films or documentaries, and visiting museums that educate you about people from different walks of life.

An "I" statement starts by expressing a feeling, explaining the why behind the feeling, and offering a practical solution. An "I" statement might include the following: "I feel unappreciated when you drop tasks on me at the last minute. It would be great if you could try to give me advanced notice next time."

Constantly judging, nagging, or shaming others for their wrongness while emphasizing your rightness doesn't do anyone any good. [18] X Research source Remember, "a man convinced against his will is of the same opinion still". Trying to change others only frustrates you (and them).
Focus on working on your own faults instead of expending so much energy on others. [19] X Research source

Apologies express remorse, admit responsibility, make amends, and strive to prevent the same mistake from happening in the future.
An example of an apology could be "I apologize for not being respectful of your free time. I will do the work myself this time, and next time I will be sure to give you a heads up to check that you are available."

Having a Healthy Outlook

Step 1 Start viewing problems as opportunities.

Grab a sheet of paper and list all of the accomplishments, values, and positive qualities about yourself you can think of. Also, call a close friend or family member who knows you well. Ask this person to help you identify your strengths.
If you have trouble figuring out your strengths, take a free online assessment like the VIA Character Strengths Assessment. [22] X Research source
After you have identified your strengths, learn to channel them effectively in your life. Review each strengths and figure out ways that you already use this strength in your life. Then, brainstorm additional ways you can use this strength to your advantage. [23] X Research source

Start a gratitude journal by writing out a few things that went well during each day.
Say "thank you" more.
Write gratitude letters to your family, friends, and acquaintances who have been a help to you in some way.
Transform your language to use these words more "gifts", "fortunate", "blessings", and "abundance".

Expert Q&A

↑ http://www.kent.ac.uk/careers/sk/problem-solving-skills.htm
↑ https://www.mayoclinic.org/healthy-lifestyle/stress-management/in-depth/stress-management/art-20044502
↑ http://asq.org/learn-about-quality/problem-solving/overview/overview.html
↑ http://familydoctor.org/familydoctor/en/prevention-wellness/emotional-wellbeing/mental-health/stress-how-to-cope-better-with-lifes-challenges.html
↑ http://www.mayoclinic.org/healthy-lifestyle/stress-management/in-depth/social-support/art-20044445?pg=2
↑ http://www.mentalhealthamerica.net/conditions/stress-coping-everyday-problems
↑ Leah Morris. Life Coach. Expert Interview. 19 June 2020.
↑ http://psychcentral.com/lib/12-ways-to-shut-off-your-brain-before-bedtime/
↑ http://www.stress.org.uk/exercise.aspx
↑ http://www.mayoclinic.org/healthy-lifestyle/stress-management/in-depth/relaxation-technique/art-20045368?pg=2
↑ http://time.com/3562863/5-ways-to-be-more-empathetic/
↑ http://greatergood.berkeley.edu/article/item/six_habits_of_highly_empathic_people1
↑ https://www.psychologytoday.com/blog/your-wise-brain/201410/accept-them-they-are
↑ http://psychcentral.com/blog/archives/2008/11/14/you-can-only-change-yourself/
↑ https://www.mindtools.com/pages/article/how-to-apologize.htm
↑ http://www.viacharacter.org/www
↑ http://www.actionforhappiness.org/take-action/find-your-strengths-and-focus-on-using-them
↑ http://greatergood.berkeley.edu/article/item/ten_ways_to_become_more_grateful1/

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How To Solve Problems In Life [All Of Them]: The Definitive Guide

This article has everything you need to know about how to solve problems in life. The problem solving process involves the ability to logically think through a situation or issue in search for a solution(s) to solve the problem. A problem is a gap between a current condition of what is and what must be, should be, or could be.

Problems are solved effectively using a systematic approach. Using the systematic approaches will cause the increase in high levels of effectiveness to solve problems. It is important to know and remember that the problem solving process involves a set of principles with steps to follow and each principle step is affected by many factors than can influence the outcome of a situation or issue.

A problem exists when situation in life fails to meet the expectations of what a person wants in his or her life. The principles needed for increasing the wanted outcome in life, are identifying the problem, and fixing the problem with improve or new solutions. Problem solving and decision making can involve any issue or task that needs to be resolve.

In order or solutions to be more effective, emotions must not rule over logic clear thinking. It is very important that emotions do not take over the decision making process.

How To Solve Problems In Life:

The first rule of problem solving.

The first thing to do is to define the problem and make sure it is a real problem, particularly your problem and not someone else’s problem or someone else’s fault. Approaching the problem for answers using the what, where, when, why, how and who questions of the current situation.

If the problem is too big or overwhelming, step back and stay calm, and analyze small pieces of information pertaining to the problem. Manage the problem using levels of priorities pertaining to which one needs to be addressed or responded to first using common sense and learned procedures or training. Remember there is nothing new under the sun and keep a positive mind and approach that the problem can be solved and may take time.

Analyze the problem from all angles is very important in clearly defining the problem and ensuring that best solutions to be presented. Collect all the information as you can about the problem to continue to analyze the extent of the problem and do not make any early impulsive decisions for final solution. Use self-discipline and write down a list of solutions that may be used while you are brainstorming.

This process can be completed by you or with the assistance of other people using the methods earlier stated. Be creative and open to new ideas, beginnings, and plans of actions. Ask yourself what is the risk for each solution and possibility of it working? Explore all the possibilities by asking these questions and analyze the cost and resources that are involved in implementing the solutions.

What is required for you to do and others need to do. What is the time frame needed for implementation and follow up? Complete the implementation and follow up to complete the problem solving process. Make sure that you continue to maintain a record or awareness of the aspects of the problem solving process.

Get the agreement from all the people involved in the problem solving process, establish a task schedule and time frame to continue to monitor the progress for an evaluation of the outcome to see if the solution is working.

Steps for Problem Solving

1. define and identify the problem.

This first step is critical. It is essential to clearly understand the problem so that all energy will be focused in the same direction. Define the problem by writing down a concise statement which summarizes the problem, write down where you want to be after the problem has been resolved. Get as much information about the problem as possible.

SEE ALSO: How To Boost Your Personal Productivity: The Ultimate Guide

2. Analyze the Problem

In this stage of problem solving, questions should be asked and information gathered and sifted. It is essential to spend some time researching the problem.

Questions to Ask When Analyzing the Problem:

What is the problem and how long has it existed? How serious is the problem? What are the causes of the problem? What are the effects of the problem? What are the symptoms of the problem? What methods are available for dealing with the problem? What are the limitations of those methods? How much time is needed for gathering information and needed to solve the problem? What are the challenges in achieving the goal? Can the problem be divided into smart and large parts for definition and analysis?

3. Identify Possible Solutions

Identifying possible solutions to the problem objective is to complete a list of all conceivable alternatives to the problem. Using a variety of creative techniques can produce an extensive list of possible solutions.

Viewing Problems from a Different Perspective

As a leader, you can’t be surprised by problems. The best you can do is to be prepared for them. One of the ways a leader prepares is to have the right perspective when problems occur. The questions you ask about the problem has a way of shaping the perspective you have toward the problem. What do I need to do differently to solve this problem? What is keeping me from solving this problem? What will solving this problem make possible? What kind of story do I want to tell a year from now about this problem?

Solving Problems as a Leader

Are you a leader or a follower? When faced with a difficult problem, how do you react? How you face problems is one of the critical factors that help determine how successful you will be in life. It is also one of the key qualities of a leader! Leaders solve problems – followers go to leaders to get their problems solved.

The first thing to do when faced with a problem is to know there is an answer to the problem. Do not worry about the problem and work towards the answer will keep you in control of the situation by keeping attitudes and thoughts under control. Collect all the facts about the problem and know that most problems are not as big as they appear to be.

The examination of the facts will help you find a better solution. Decide if this really a problem that needs solving? How bad is the problem? What is the worst thing could happen if the problem is ignored? If the problem does need solving, what actions are needed to solve the problem. Brainstorm all the ideas and write them down to use for solutions to solve the problems in the future.

Consider the use of research to better solve the problem, search the internet, ask questions and read books. Use leadership by being decisive and selecting a solution, and implement it. For high priority problems do not be afraid to use some a quick fix solution is needed, which can be followed by a long-term solution to fix the problem.

If the problem is too big, seek assistance from support teams. Know when to let go of problems and used systematic approaches to solve your problems. Break the problems into small steps and components to track the progress of each one at a time. Test and monitor the solutions that are implemented, and do not be frustrated by any setbacks or failures, but continue to solve problems with integrity and honesty.

Solving Problems Effectively In Marriage/Relationships

Conflict happens; it’s a normal part of any relationship. Problems themselves are not necessarily a sign that a marriage or relationship is in trouble. Dealing with problems in unhealthy ways, however, is a signal of a troubled relationship. If a couple cannot develop an effective strategy for addressing problems, the result will be a backlog of unresolved issues, leading to bitterness, resentment and the breakdown of the relationship.

Most individuals are very poor problem solvers, primarily because they dislike any form of conflict or confrontation. Successful problem solving involves the ability of two people to listen intentionally as each shares their needs and concerns and to respond to what is shared with understanding and acceptance. A trademark of all maladaptive approaches to conflict is the lack of listening and responding positively to the needs expressed.

SEE ALSO: How To Develop Good Habits In Life [With 99% Success Rate]

Problem Solving With Teenagers

As children become teenagers, they’ll come across problems they need to sort out themselves. You won’t always be there to give your child advice, but you can help him develop skills and strategies so he can solve problems on his own. Everybody needs to solve problems every day. But we’re not born with the skills we need to do this – we have to develop them.

When solving problems, it’s good to be able to: listen and think calmly, consider options and other people’s needs find constructive solutions and, sometimes, work towards compromises. These abilities are highly valued in both social and work situations – they’re skills for life. When teenagers learn skills and strategies to sort out problems and resolve conflicts by themselves, they feel more confident and independent.

They’re also better placed to make good decisions on their own. Problems can often be solved by talking and compromising. When you’re working on a problem with your child, it’s a good idea to do it when everyone’s calm and can think clearly, your child will be more likely to want to find a solution. Try to find a time when you won’t be interrupted.

I want to thank you for taking the time to read my article about how to solve problems in life. I sincerely hope its contents have been a good help to you.

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10 Ways How to Solve Problems in Life: Effective Solutions for Any Situation

Life is full of challenges. We all face difficult situations at some point, and it can be tough to know how to handle and solve the problems in life. It’s essential to have effective solutions for solving problems in life so that you can get past these challenges and move on with your life. In this blog post, we will discuss 10 ways how to solve problems effectively. These solutions will help you overcome any obstacle that comes your way!

Problem-solving is an essential life skill that everyone should learn. It’s especially important to know how to solve problems effectively so that you can get through difficult challenges. There are many different ways how to solve problems in life, and it can be helpful to try out different techniques until you find one that works for you. Here is a quick list of the 10 ways how to solve problems effectively.

– Break the problem down

– Talk to someone who can help

– Get organized

– Create a plan of action

– Take small steps

– Be persistent

– Stay positive

– Reward yourself

– Learn from your mistakes

– Keep trying

If you’re facing a difficult situation, don’t despair. These solutions for how to solve problems in life will help you overcome any obstacle! Remember to stay positive and keep trying, even if it feels like the situation is impossible to solve. With a little effort and perseverance, you’ll be able to find a successful solution.

Now let’s go into detail on each of the ways how to solve problems effectively.

1. Break the problem down:

One of the best ways how to solve problems in life is by breaking the problem down into smaller pieces. This will make the problem seem less daunting and will help you focus on finding a solution. Once you’ve broken the problem down, you can start brainstorming possible solutions.

– Write down the problem or challenge that you’re facing.

– Break the problem down into smaller pieces.

– Identify the root cause of the problem.

– Brainstorm possible solutions

2. Talk to someone who can help:

If you’re not sure how to solve a problem, talking to someone who has experience with similar challenges can be very helpful. They may be able to give you some insights or ideas that you hadn’t considered before.

– Talk to a friend or family member about the problem.

– Ask for advice from someone who has experience with similar challenges.

– Talk to a professional for help.

3. Get organized:

When you’re trying to solve a problem, it’s important to be organized. This will help you stay on track and avoid getting overwhelmed . Make sure to write down what the problem is and what your goals are. Then, create a list of possible solutions.

– Write down the problem and your goals.

– Create a list of possible solutions.

– Prioritize the solutions that you want to try.

– Start with the easiest solution and work your way up.

4. Create a plan of action:

Once you’ve organized your thoughts, it’s time to create a plan of action. This will help you put your solution into practice and make sure that you’re taking the right steps. Be realistic with your plan and make sure that you can stick to it.

– Write down your plan of action.

– Make sure that your plan is realistic.

– Set deadlines for each step of the plan.

– Hold yourself accountable to your plan.

5. Take small steps:

When you’re trying to solve a problem, it’s important to take things slowly. Breaking the problem down into smaller pieces will make it feel less overwhelming and more manageable. Try to focus on one task at a time and take small steps towards solving the problem. This will help you stay organized and motivated, and it will eventually lead to a successful solution.

– Break the problem down into smaller pieces

– Focus on one task at a time

6. Be persistent:

It’s important to be persistent when you’re trying to solve a problem. If you give up too easily, you’ll never find a solution. Keep trying different techniques and strategies until you find one that works. Don’t give up, even if it seems like the situation is hopeless. With a little persistence, you’ll eventually find a way to overcome the challenge.

– Try different techniques

– Don’t give up

7. Stay positive:

It’s essential to stay positive when you’re trying to solve a problem. Negative thinking will only make the situation feel worse and it will hinder your ability to find a successful solution. Instead, focus on the positive aspects of the situation and believe that you will find a way to solve the problem. This positive attitude will help you stay motivated and it will increase your chances of success.

– Focus on the positive aspects of the situation

– Believe in yourself

8. Reward yourself:

When you finally solve a problem, it’s important to reward yourself for your hard work. This will help you stay motivated and it will give you a sense of accomplishment. Treat yourself to something special, such as your favorite food or a new book. This will help you stay positive and it will remind you of your success when you face future challenges.

– Celebrate your success!

– Reward yourself with something special.

– Take some time to relax and enjoy your accomplishment.

9. Learn from your mistakes:

It’s essential to learn from your mistakes so that you can avoid them in the future. When you make a mistake, take a step back and analyze what went wrong. This will help you learn from your mistakes and it will prevent you from making the same mistake again.

– Take some time to reflect on your mistake.

– Identify what went wrong and how you can avoid it in the future.

– Write down your learnings so that you can refer to them later.

10. Keep trying:

Even if you don’t find a successful solution right away, it’s important to keep trying. If you give up too easily, you’ll never find a way to solve the problem. Keep exploring different techniques and strategies until you find one that works. With a little effort, you’ll eventually find a way to overcome the challenge.

– Don’t give up!

– Keep exploring different techniques.

– Try different strategies until you find one that works.

– Be persistent and keep trying.

What’s the takeaway?

These are just a few of the many different ways how to solve problems in life. Experiment with different techniques and find one that works best for you. Remember to stay positive and don’t give up, even when the challenge seems insurmountable. With a little effort, you’ll eventually find a way to overcome any obstacle.

Did you find this article helpful? Share your thoughts in the comments below! And be sure to check out our other articles on problem-solving for more tips and advice. Thanks for reading!

Related Article: 16 Proven Ways How to Progress in Anything

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There are 4 main types of life and work problems we face every day. Here's how to solve each one

When it comes to solving problems and making tough decisions , people love plans (especially their own plans), so they make a lot of them. And because they want the perfect plan, they demand more data to help them.

Inevitably, though, this takes longer and longer, and instead of the goal being to reach a decision, the process of making the decision becomes the goal.

There may be studies, hearings and debates, but nothing actually gets done. This can go on for quite a while, depending on the nature of the decision ... all because everyone wants the perfect plan.

The 'perfect plan' doesn't exist

More often than not, it's impossible to know the results of a dynamic system in advance. So any action is better than no action; it doesn't matter what you do, it just matters that you do, in order to learn and move forward.

Smart leaders know that in order to solve any major problem, the goal should be to get quick feedback on whether that decision was a good one or not. If it wasn't, then they know to pivot and seek a different path.

Each decision informs the next. The path emerges from the doing.

The 4 types of problems we encounter daily

In 1999, while working at IBM, a guy named Dave Snowden came up with a way of looking at problems to help people know what kind of problem they are facing, and what kind of solution they should be looking for.

He calls it the Cynefin framework — cynefin is a Welsh word that means "habitat" — because you need to know where you stand.

1. The simple problem

The first type of problem in Snowden's framework is simple and obvious . It has already been solved, and there actually is a best practice that works all the time.

Once you can determine that a problem is simple, you can apply a known recipe from your bag of tricks. If you're playing poker, never draw to an inside straight. A bank shouldn't make loans to people with X level of debt load.

With simple problems, the relationship between cause and effect is not only clear but obvious.

2. The complicated problem

This is the kind of problem where you have a known unknown. Take a giant oil company, for example: When geologists run a seismic survey to learn where they could drill for oil, they know they don't know the answer, but they know how to find it.

This is the domain of the expert. Once you have ascertained that the problem is solvable, you can work out a solution, even if it turns out to be tricky. If you're knowledgeable enough, you can figure out cause and effect.

I always think of this when I bring my car into the shop. It's making a weird noise and I'm worried. I know I don't know how to address this problem, but I know that my mechanic knows, or can figure it out.

3. The complex problem

The third type of problem is complex , where you can only figure out afterward why what happened happened. Here you have to take some sort of action to see what happens before you act again.

Most of us wrestle with complex problems. All the time. The answers aren't known, and all the forces aren't known. But we have to do something. And what happens will surprise us.

Let's examine the story of Twitch, a web service that allows people to stream themselves playing a video game so that other people can watch them do it. This isn't an obvious product except in retrospect. But Twitch is an incredible success story. Amazon acquired it for $970 million in 2014 .

This company's first product idea? A calendar that would integrate with Gmail. Of course, then Google came out with Google Calendar. So the company decided to go into live-streaming.

One of the founders would stream his entire life, 24/7. Camera on head and a big backpack with a computer — constantly live. They built an incredibly fast live-streaming service that a lot of people could use at the same time. But as it turns out, no one really wanted to watch that live-stream.

So they opened the idea up. Maybe people wanted to live-stream themselves? It really wasn't working in the marketplace, and they were running out of cash. Then, they noticed that a lot of people were watching live-streams of people playing video games. Weird.

But they went with that, and it turns out there is an avid audience of fans and recreational gamers who want to watch the top players play. People can make a small fortune just playing video games and streaming it for others to watch.

...any action is better than no action; it doesn't matter what you do, it just matters that you do, in order to learn and move forward. J.J. Sutherland CEO, Scrum Inc.

That's an extreme example of a solution to a need that no one knew existed. But the problems we're facing today in business, politics and society are tough ones. Often we simply do not know the solution. And sometimes we don't know how to even approach the solution.

So what you need to do is try something and then see what happens. Take the results of that and tweak what you're doing. Then try again. Tweak again. And let the solution emerge. That's all it is — a series of small experiments in short periods of time to find a solution to a complex problem.

4. The chaotic problem

The final type of problem in the Cynefin framework is chaotic. This is essentially a crisis.

Let's say there's a tsunami, or an oil rig blows up, or an uprising turns into a revolution, or there's a stock market crash. The first thing to do is to take action quickly, and begin to take steps to encapsulate the problem, to define its limits, to bring it out of the chaotic and into the realm of the merely complex.

One example I use to describe a chaotic problem is a riot. One night during the Arab Spring, I was in the middle of a crowd that decided to storm the parliament building. This crowd of tens of thousands lurched as one toward the parliament gates.

Here speed matters. Delaying the decision will only worsen the problem. J.J. Sutherland CEO, Scrum Inc.

Then screams broke out from one side and the whole crowd got chaotic. Everyone was running around unsure of what to do, and they turned from individuals into a mob. I was standing in the middle of all this with a young American student I'd hired because she spoke Arabic. I told her — and I'll tell you — exactly what to do in a riot.

First, don't panic. I can't emphasize how important that is. Blind fear is what gets people trampled and killed. Second, find something hard that can't easily be knocked over, like a lamppost. It's bizarre — the crowd will part around you like a river around a stone.

What you've done is pulled the chaotic into the complex. Take a minute. Breathe. Figure out what the escape routes are. You have that freedom now. You can't do anything when you're just another body being flung about, but if you can get out of the noise and fear, you can start to come up with a plan.

Here speed matters. Delaying the decision will only worsen the problem. By rapidly iterating — trying something, seeing the response, trying again — you can ultimately succeed in bringing the crisis under control.

This trial-and-error approach can feel terrifying in the moment. But it's also an opportunity. New ways of doing things will emerge as people try to figure out how to work in an environment that didn't exist the day before.

J.J. Sutherland is the CEO of Scrum Inc. , a consulting and training firm, author of " The Scrum Fieldbook" and co-author of the best-selling book "Scrum: The Art of Doing Twice the Work in Half the Time." Previously, he was an award-winning correspondent and producer for NPR. Follow J.J. on LinkedIn .

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Introduction to Problem Solving Skills

What is problem solving and why is it important.

The ability to solve problems is a basic life skill and is essential to our day-to-day lives, at home, at school, and at work. We solve problems every day without really thinking about how we solve them. For example: it’s raining and you need to go to the store. What do you do? There are lots of possible solutions. Take your umbrella and walk. If you don't want to get wet, you can drive, or take the bus. You might decide to call a friend for a ride, or you might decide to go to the store another day. There is no right way to solve this problem and different people will solve it differently.

Problem solving is the process of identifying a problem, developing possible solution paths, and taking the appropriate course of action.

Why is problem solving important? Good problem solving skills empower you not only in your personal life but are critical in your professional life. In the current fast-changing global economy, employers often identify everyday problem solving as crucial to the success of their organizations. For employees, problem solving can be used to develop practical and creative solutions, and to show independence and initiative to employers.

Throughout this case study you will be asked to jot down your thoughts in idea logs. These idea logs are used for reflection on concepts and for answering short questions. When you click on the "Next" button, your responses will be saved for that page. If you happen to close the webpage, you will lose your work on the page you were on, but previous pages will be saved. At the end of the case study, click on the "Finish and Export to PDF" button to acknowledge completion of the case study and receive a PDF document of your idea logs.

What Does Problem Solving Look Like?

IDEAL heuristic strategy for problem solving

The ability to solve problems is a skill, and just like any other skill, the more you practice, the better you get. So how exactly do you practice problem solving? Learning about different problem solving strategies and when to use them will give you a good start. Problem solving is a process. Most strategies provide steps that help you identify the problem and choose the best solution. There are two basic types of strategies: algorithmic and heuristic.

Algorithmic strategies are traditional step-by-step guides to solving problems. They are great for solving math problems (in algebra: multiply and divide, then add or subtract) or for helping us remember the correct order of things (a mnemonic such as “Spring Forward, Fall Back” to remember which way the clock changes for daylight saving time, or “Righty Tighty, Lefty Loosey” to remember what direction to turn bolts and screws). Algorithms are best when there is a single path to the correct solution.

But what do you do when there is no single solution for your problem? Heuristic methods are general guides used to identify possible solutions. A popular one that is easy to remember is IDEAL [ Bransford & Stein, 1993 ] :

I dentify the problem
D efine the context of the problem
E xplore possible strategies
A ct on best solution

IDEAL is just one problem solving strategy. Building a toolbox of problem solving strategies will improve your problem solving skills. With practice, you will be able to recognize and use multiple strategies to solve complex problems.

Watch the video

What is the best way to get a peanut out of a tube that cannot be moved? Watch a chimpanzee solve this problem in the video below [ Geert Stienissen, 2010 ].

[PDF transcript]

Describe the series of steps you think the chimpanzee used to solve this problem.

[Page 2: What does Problem Solving Look Like?] Describe the series of steps you think the chimpanzee used to solve this problem.

Think of an everyday problem you've encountered recently and describe your steps for solving it.

[Page 2: What does Problem Solving Look Like?] Think of an everyday problem you've encountered recently and describe your steps for solving it.

Developing Problem Solving Processes

Problem solving is a process that uses steps to solve problems. But what does that really mean? Let's break it down and start building our toolbox of problem solving strategies.

What is the first step of solving any problem? The first step is to recognize that there is a problem and identify the right cause of the problem. This may sound obvious, but similar problems can arise from different events, and the real issue may not always be apparent. To really solve the problem, it's important to find out what started it all. This is called identifying the root cause .

Example: You and your classmates have been working long hours on a project in the school's workshop. The next afternoon, you try to use your student ID card to access the workshop, but discover that your magnetic strip has been demagnetized. Since the card was a couple of years old, you chalk it up to wear and tear and get a new ID card. Later that same week you learn that several of your classmates had the same problem! After a little investigation, you discover that a strong magnet was stored underneath a workbench in the workshop. The magnet was the root cause of the demagnetized student ID cards.

The best way to identify the root cause of the problem is to ask questions and gather information. If you have a vague problem, investigating facts is more productive than guessing a solution. Ask yourself questions about the problem. What do you know about the problem? What do you not know? When was the last time it worked correctly? What has changed since then? Can you diagram the process into separate steps? Where in the process is the problem occurring? Be curious, ask questions, gather facts, and make logical deductions rather than assumptions.

Watch Adam Savage from Mythbusters, describe his problem solving process [ ForaTv, 2010 ]. As you watch this section of the video, try to identify the questions he asks and the different strategies he uses.

Adam Savage shared many of his problem solving processes. List the ones you think are the five most important. Your list may be different from other people in your class—that's ok!

[Page 3: Developing Problem Solving Processes] Adam Savage shared many of his problem solving processes. List the ones you think are the five most important.

“The ability to ask the right question is more than half the battle of finding the answer.” — Thomas J. Watson , founder of IBM

Voices From the Field: Solving Problems

In manufacturing facilities and machine shops, everyone on the floor is expected to know how to identify problems and find solutions. Today's employers look for the following skills in new employees: to analyze a problem logically, formulate a solution, and effectively communicate with others.

In this video, industry professionals share their own problem solving processes, the problem solving expectations of their employees, and an example of how a problem was solved.

Meet the Partners:

Taconic High School in Pittsfield, Massachusetts, is a comprehensive, fully accredited high school with special programs in Health Technology, Manufacturing Technology, and Work-Based Learning.
Berkshire Community College in Pittsfield, Massachusetts, prepares its students with applied manufacturing technical skills, providing hands-on experience at industrial laboratories and manufacturing facilities, and instructing them in current technologies.
H.C. Starck in Newton, Massachusetts, specializes in processing and manufacturing technology metals, such as tungsten, niobium, and tantalum. In almost 100 years of experience, they hold over 900 patents, and continue to innovate and develop new products.
Nypro Healthcare in Devens, Massachusetts, specializes in precision injection-molded healthcare products. They are committed to good manufacturing processes including lean manufacturing and process validation.

Making Decisions

Now that you have a couple problem solving strategies in your toolbox, let's practice. In this exercise, you are given a scenario and you will be asked to decide what steps you would take to identify and solve the problem.

Scenario: You are a new employee and have just finished your training. As your first project, you have been assigned the milling of several additional components for a regular customer. Together, you and your trainer, Bill, set up for the first run. Checking your paperwork, you gather the tools and materials on the list. As you are mounting the materials on the table, you notice that you didn't grab everything and hurriedly grab a few more items from one of the bins. Once the material is secured on the CNC table, you load tools into the tool carousel in the order listed on the tool list and set the fixture offsets.

Bill tells you that since this is a rerun of a job several weeks ago, the CAD/CAM model has already been converted to CNC G-code. Bill helps you download the code to the CNC machine. He gives you the go-ahead and leaves to check on another employee. You decide to start your first run.

What problems did you observe in the video?

[Page 5: Making Decisions] What problems did you observe in the video?
What do you do next?
Try to fix it yourself.
Ask your trainer for help.

As you are cleaning up, you think about what happened and wonder why it happened. You try to create a mental picture of what happened. You are not exactly sure what the end mill hit, but it looked like it might have hit the dowel pin. You wonder if you grabbed the correct dowel pins from the bins earlier.

You can think of two possible next steps. You can recheck the dowel pin length to make sure it is the correct length, or do a dry run using the CNC single step or single block function with the spindle empty to determine what actually happened.

Check the dowel pins.
Use the single step/single block function to determine what happened.

You notice that your trainer, Bill, is still on the floor and decide to ask him for help. You describe the problem to him. Bill asks if you know what the end mill ran into. You explain that you are not sure but you think it was the dowel pin. Bill reminds you that it is important to understand what happened so you can fix the correct problem. He suggests that you start all over again and begin with a dry run using the single step/single block function, with the spindle empty, to determine what it hit. Or, since it happened at the end, he mentions that you can also check the G-code to make sure the Z-axis is raised before returning to the home position.

Run the single step/single block function.
Edit the G-code to raise the Z-axis.

You finish cleaning up and check the CNC for any damage. Luckily, everything looks good. You check your paperwork and gather the components and materials again. You look at the dowel pins you used earlier, and discover that they are not the right length. As you go to grab the correct dowel pins, you have to search though several bins. For the first time, you are aware of the mess - it looks like the dowel pins and other items have not been put into the correctly labeled bins. You spend 30 minutes straightening up the bins and looking for the correct dowel pins.

Finally finding them, you finish setting up. You load tools into the tool carousel in the order listed on the tool list and set the fixture offsets. Just to make sure, you use the CNC single step/single block function, to do a dry run of the part. Everything looks good! You are ready to create your first part. The first component is done, and, as you admire your success, you notice that the part feels hotter than it should.

You wonder why? You go over the steps of the process to mentally figure out what could be causing the residual heat. You wonder if there is a problem with the CNC's coolant system or if the problem is in the G-code.

Look at the G-code.

After thinking about the problem, you decide that maybe there's something wrong with the setup. First, you clean up the damaged materials and remove the broken tool. You check the CNC machine carefully for any damage. Luckily, everything looks good. It is time to start over again from the beginning.

You again check your paperwork and gather the tools and materials on the setup sheet. After securing the new materials, you use the CNC single step/single block function with the spindle empty, to do a dry run of the part. You watch carefully to see if you can figure out what happened. It looks to you like the spindle barely misses hitting the dowel pin. You determine that the end mill was broken when it hit the dowel pin while returning to the start position.

After conducting a dry run using the single step/single block function, you determine that the end mill was damaged when it hit the dowel pin on its return to the home position. You discuss your options with Bill. Together, you decide the best thing to do would be to edit the G-code and raise the Z-axis before returning to home. You open the CNC control program and edit the G-code. Just to make sure, you use the CNC single step/single block function, to do another dry run of the part. You are ready to create your first part. It works. You first part is completed. Only four more to go.

As you are cleaning up, you notice that the components are hotter than you expect and the end mill looks more worn than it should be. It dawns on you that while you were milling the component, the coolant didn't turn on. You wonder if it is a software problem in the G-code or hardware problem with the CNC machine.

It's the end of the day and you decide to finish the rest of the components in the morning.

You decide to look at the G-code in the morning.
You leave a note on the machine, just in case.

You decide that the best thing to do would be to edit the G-code and raise the Z-axis of the spindle before it returns to home. You open the CNC control program and edit the G-code.

While editing the G-code to raise the Z-axis, you notice that the coolant is turned off at the beginning of the code and at the end of the code. The coolant command error caught your attention because your coworker, Mark, mentioned having a similar issue during lunch. You change the coolant command to turn the mist on.

You decide to talk with your supervisor.
You discuss what happened with a coworker over lunch.

As you reflect on the residual heat problem, you think about the machining process and the factors that could have caused the issue. You try to think of anything and everything that could be causing the issue. Are you using the correct tool for the specified material? Are you using the specified material? Is it running at the correct speed? Is there enough coolant? Are there chips getting in the way?

Wait, was the coolant turned on? As you replay what happened in your mind, you wonder why the coolant wasn't turned on. You decide to look at the G-code to find out what is going on.

From the milling machine computer, you open the CNC G-code. You notice that there are no coolant commands. You add them in and on the next run, the coolant mist turns on and the residual heat issues is gone. Now, its on to creating the rest of the parts.

Have you ever used brainstorming to solve a problem? Chances are, you've probably have, even if you didn't realize it.

You notice that your trainer, Bill, is on the floor and decide to ask him for help. You describe the problem with the end mill breaking, and how you discovered that items are not being returned to the correctly labeled bins. You think this caused you to grab the incorrect length dowel pins on your first run. You have sorted the bins and hope that the mess problem is fixed. You then go on to tell Bill about the residual heat issue with the completed part.

Together, you go to the milling machine. Bill shows you how to check the oil and coolant levels. Everything looks good at the machine level. Next, on the CNC computer, you open the CNC G-code. While looking at the code, Bill points out that there are no coolant commands. Bill adds them in and when you rerun the program, it works.

Bill is glad you mentioned the problem to him. You are the third worker to mention G-code issues over the last week. You noticed the coolant problems in your G-code, John noticed a Z-axis issue in his G-code, and Sam had issues with both the Z-axis and the coolant. Chances are, there is a bigger problem and Bill will need to investigate the root cause .

Talking with Bill, you discuss the best way to fix the problem. Bill suggests editing the G-code to raise the Z-axis of the spindle before it returns to its home position. You open the CNC control program and edit the G-code. Following the setup sheet, you re-setup the job and use the CNC single step/single block function, to do another dry run of the part. Everything looks good, so you run the job again and create the first part. It works. Since you need four of each component, you move on to creating the rest of them before cleaning up and leaving for the day.

It's a new day and you have new components to create. As you are setting up, you go in search of some short dowel pins. You discover that the bins are a mess and components have not been put away in the correctly labeled bins. You wonder if this was the cause of yesterday's problem. As you reorganize the bins and straighten up the mess, you decide to mention the mess issue to Bill in your afternoon meeting.

You describe the bin mess and using the incorrect length dowels to Bill. He is glad you mentioned the problem to him. You are not the first person to mention similar issues with tools and parts not being put away correctly. Chances are there is a bigger safety issue here that needs to be addressed in the next staff meeting.

In any workplace, following proper safety and cleanup procedures is always important. This is especially crucial in manufacturing where people are constantly working with heavy, costly and sometimes dangerous equipment. When issues and problems arise, it is important that they are addressed in an efficient and timely manner. Effective communication is an important tool because it can prevent problems from recurring, avoid injury to personnel, reduce rework and scrap, and ultimately, reduce cost, and save money.

You now know that the end mill was damaged when it hit the dowel pin. It seems to you that the easiest thing to do would be to edit the G-code and raise the Z-axis position of the spindle before it returns to the home position. You open the CNC control program and edit the G-code, raising the Z-axis. Starting over, you follow the setup sheet and re-setup the job. This time, you use the CNC single step/single block function, to do another dry run of the part. Everything looks good, so you run the job again and create the first part.

At the end of the day, you are reviewing your progress with your trainer, Bill. After you describe the day's events, he reminds you to always think about safety and the importance of following work procedures. He decides to bring the issue up in the next morning meeting as a reminder to everyone.

In any workplace, following proper procedures (especially those that involve safety) is always important. This is especially crucial in manufacturing where people are constantly working with heavy, costly, and sometimes dangerous equipment. When issues and problems arise, it is important that they are addressed in an efficient and timely manner. Effective communication is an important tool because it can prevent problems from recurring, avoid injury to personnel, reduce rework and scrap, and ultimately, reduce cost, and save money. One tool to improve communication is the morning meeting or huddle.

The next morning, you check the G-code to determine what is wrong with the coolant. You notice that the coolant is turned off at the beginning of the code and also at the end of the code. This is strange. You change the G-code to turn the coolant on at the beginning of the run and off at the end. This works and you create the rest of the parts.

Throughout the day, you keep wondering what caused the G-code error. At lunch, you mention the G-code error to your coworker, John. John is not surprised. He said that he encountered a similar problem earlier this week. You decide to talk with your supervisor the next time you see him.

You are in luck. You see your supervisor by the door getting ready to leave. You hurry over to talk with him. You start off by telling him about how you asked Bill for help. Then you tell him there was a problem and the end mill was damaged. You describe the coolant problem in the G-code. Oh, and by the way, John has seen a similar problem before.

Your supervisor doesn't seem overly concerned, errors happen. He tells you "Good job, I am glad you were able to fix the issue." You are not sure whether your supervisor understood your explanation of what happened or that it had happened before.

The challenge of communicating in the workplace is learning how to share your ideas and concerns. If you need to tell your supervisor that something is not going well, it is important to remember that timing, preparation, and attitude are extremely important.

It is the end of your shift, but you want to let the next shift know that the coolant didn't turn on. You do not see your trainer or supervisor around. You decide to leave a note for the next shift so they are aware of the possible coolant problem. You write a sticky note and leave it on the monitor of the CNC control system.

How effective do you think this solution was? Did it address the problem?

In this scenario, you discovered several problems with the G-code that need to be addressed. When issues and problems arise, it is important that they are addressed in an efficient and timely manner. Effective communication is an important tool because it can prevent problems from recurring and avoid injury to personnel. The challenge of communicating in the workplace is learning how and when to share your ideas and concerns. If you need to tell your co-workers or supervisor that there is a problem, it is important to remember that timing and the method of communication are extremely important.

You are able to fix the coolant problem in the G-code. While you are glad that the problem is fixed, you are worried about why it happened in the first place. It is important to remember that if a problem keeps reappearing, you may not be fixing the right problem. You may only be addressing the symptoms.

You decide to talk to your trainer. Bill is glad you mentioned the problem to him. You are the third worker to mention G-code issues over the last week. You noticed the coolant problems in your G-code, John noticed a Z-axis issue in his G-code, and Sam had issues with both the Z-axis and the coolant. Chances are, there is a bigger problem and Bill will need to investigate the root cause .

Over lunch, you ask your coworkers about the G-code problem and what may be causing the error. Several people mention having similar problems but do not know the cause.

You have now talked to three coworkers who have all experienced similar coolant G-code problems. You make a list of who had the problem, when they had the problem, and what each person told you.

When you see your supervisor later that afternoon, you are ready to talk with him. You describe the problem you had with your component and the damaged bit. You then go on to tell him about talking with Bill and discovering the G-code issue. You show him your notes on your coworkers' coolant issues, and explain that you think there might be a bigger problem.

You supervisor thanks you for your initiative in identifying this problem. It sounds like there is a bigger problem and he will need to investigate the root cause. He decides to call a team huddle to discuss the issue, gather more information, and talk with the team about the importance of communication.

Root Cause Analysis

Root cause analysis ( RCA ) is a method of problem solving that identifies the underlying causes of an issue. Root cause analysis helps people answer the question of why the problem occurred in the first place. RCA uses clear cut steps in its associated tools, like the "5 Whys Analysis" and the "Cause and Effect Diagram," to identify the origin of the problem, so that you can:

Determine what happened.
Determine why it happened.
Fix the problem so it won’t happen again.

RCA works under the idea that systems and events are connected. An action in one area triggers an action in another, and another, and so on. By tracing back these actions, you can discover where the problem started and how it developed into the problem you're now facing. Root cause analysis can prevent problems from recurring, reduce injury to personnel, reduce rework and scrap, and ultimately, reduce cost and save money. There are many different RCA techniques available to determine the root cause of a problem. These are just a few:

Root Cause Analysis Tools
5 Whys Analysis
Fishbone or Cause and Effect Diagram
Pareto Analysis

How Huddles Work

Communication is a vital part of any setting where people work together. Effective communication helps employees and managers form efficient teams. It builds trusts between employees and management, and reduces unnecessary competition because each employee knows how their part fits in the larger goal.

One tool that management can use to promote communication in the workplace is the huddle . Just like football players on the field, a huddle is a short meeting where everyone is standing in a circle. A daily team huddle ensures that team members are aware of changes to the schedule, reiterated problems and safety issues, and how their work impacts one another. When done right, huddles create collaboration, communication, and accountability to results. Impromptu huddles can be used to gather information on a specific issue and get each team member's input.

The most important thing to remember about huddles is that they are short, lasting no more than 10 minutes, and their purpose is to communicate and identify. In essence, a huddle’s purpose is to identify priorities, communicate essential information, and discover roadblocks to productivity.

Who uses huddles? Many industries and companies use daily huddles. At first thought, most people probably think of hospitals and their daily patient update meetings, but lots of managers use daily meetings to engage their employees. Here are a few examples:

Brian Scudamore, CEO of 1-800-Got-Junk? , uses the daily huddle as an operational tool to take the pulse of his employees and as a motivational tool. Watch a morning huddle meeting .
Fusion OEM, an outsourced manufacturing and production company. What do employees take away from the daily huddle meeting .
Biz-Group, a performance consulting group. Tips for a successful huddle .

Brainstorming

One tool that can be useful in problem solving is brainstorming . Brainstorming is a creativity technique designed to generate a large number of ideas for the solution to a problem. The method was first popularized in 1953 by Alex Faickney Osborn in the book Applied Imagination . The goal is to come up with as many ideas as you can in a fixed amount of time. Although brainstorming is best done in a group, it can be done individually. Like most problem solving techniques, brainstorming is a process.

Define a clear objective.
Have an agreed a time limit.
During the brainstorming session, write down everything that comes to mind, even if the idea sounds crazy.
If one idea leads to another, write down that idea too.
Combine and refine ideas into categories of solutions.
Assess and analyze each idea as a potential solution.

When used during problem solving, brainstorming can offer companies new ways of encouraging staff to think creatively and improve production. Brainstorming relies on team members' diverse experiences, adding to the richness of ideas explored. This means that you often find better solutions to the problems. Team members often welcome the opportunity to contribute ideas and can provide buy-in for the solution chosen—after all, they are more likely to be committed to an approach if they were involved in its development. What's more, because brainstorming is fun, it helps team members bond.

Watch Peggy Morgan Collins, a marketing executive at Power Curve Communications discuss How to Stimulate Effective Brainstorming .
Watch Kim Obbink, CEO of Filter Digital, a digital content company, and her team share their top five rules for How to Effectively Generate Ideas .

Importance of Good Communication and Problem Description

talking too much when describing a problem

Communication is one of the most frequent activities we engage in on a day-to-day basis. At some point, we have all felt that we did not effectively communicate an idea as we would have liked. The key to effective communication is preparation. Rather than attempting to haphazardly improvise something, take a few minutes and think about what you want say and how you will say it. If necessary, write yourself a note with the key points or ideas in the order you want to discuss them. The notes can act as a reminder or guide when you talk to your supervisor.

Tips for clear communication of an issue:

Provide a clear summary of your problem. Start at the beginning, give relevant facts, timelines, and examples.
Avoid including your opinion or personal attacks in your explanation.
Avoid using words like "always" or "never," which can give the impression that you are exaggerating the problem.
If this is an ongoing problem and you have collected documentation, give it to your supervisor once you have finished describing the problem.
Remember to listen to what's said in return; communication is a two-way process.

Not all communication is spoken. Body language is nonverbal communication that includes your posture, your hands and whether you make eye contact. These gestures can be subtle or overt, but most importantly they communicate meaning beyond what is said. When having a conversation, pay attention to how you stand. A stiff position with arms crossed over your chest may imply that you are being defensive even if your words state otherwise. Shoving your hands in your pockets when speaking could imply that you have something to hide. Be wary of using too many hand gestures because this could distract listeners from your message.

The challenge of communicating in the workplace is learning how and when to share your ideas or concerns. If you need to tell your supervisor or co-worker about something that is not going well, keep in mind that good timing and good attitude will go a long way toward helping your case.

Like all skills, effective communication needs to be practiced. Toastmasters International is perhaps the best known public speaking organization in the world. Toastmasters is open to anyone who wish to improve their speaking skills and is willing to put in the time and effort to do so. To learn more, visit Toastmasters International .

Methods of Communication

Communication of problems and issues in any workplace is important, particularly when safety is involved. It is therefore crucial in manufacturing where people are constantly working with heavy, costly, and sometimes dangerous equipment. As issues and problems arise, they need to be addressed in an efficient and timely manner. Effective communication is an important skill because it can prevent problems from recurring, avoid injury to personnel, reduce rework and scrap, and ultimately, reduce cost and save money.

There are many different ways to communicate: in person, by phone, via email, or written. There is no single method that fits all communication needs, each one has its time and place.

In person: In the workplace, face-to-face meetings should be utilized whenever possible. Being able to see the person you need to speak to face-to-face gives you instant feedback and helps you gauge their response through their body language. Be careful of getting sidetracked in conversation when you need to communicate a problem.

Email: Email has become the communication standard for most businesses. It can be accessed from almost anywhere and is great for things that don’t require an immediate response. Email is a great way to communicate non-urgent items to large amounts of people or just your team members. One thing to remember is that most people's inboxes are flooded with emails every day and unless they are hyper vigilant about checking everything, important items could be missed. For issues that are urgent, especially those around safety, email is not always be the best solution.

Phone: Phone calls are more personal and direct than email. They allow us to communicate in real time with another person, no matter where they are. Not only can talking prevent miscommunication, it promotes a two-way dialogue. You don’t have to worry about your words being altered or the message arriving on time. However, mobile phone use and the workplace don't always mix. In particular, using mobile phones in a manufacturing setting can lead to a variety of problems, cause distractions, and lead to serious injury.

Written: Written communication is appropriate when detailed instructions are required, when something needs to be documented, or when the person is too far away to easily speak with over the phone or in person.

There is no "right" way to communicate, but you should be aware of how and when to use the appropriate form of communication for your situation. When deciding the best way to communicate with a co-worker or manager, put yourself in their shoes, and think about how you would want to learn about the issue. Also, consider what information you would need to know to better understand the issue. Use your good judgment of the situation and be considerate of your listener's viewpoint.

Did you notice any other potential problems in the previous exercise?

[Page 6:] Did you notice any other potential problems in the previous exercise?

Summary of Strategies

In this exercise, you were given a scenario in which there was a problem with a component you were creating on a CNC machine. You were then asked how you wanted to proceed. Depending on your path through this exercise, you might have found an easy solution and fixed it yourself, asked for help and worked with your trainer, or discovered an ongoing G-code problem that was bigger than you initially thought.

When issues and problems arise, it is important that they are addressed in an efficient and timely manner. Communication is an important tool because it can prevent problems from recurring, avoid injury to personnel, reduce rework and scrap, and ultimately, reduce cost, and save money. Although, each path in this exercise ended with a description of a problem solving tool for your toolbox, the first step is always to identify the problem and define the context in which it happened.

There are several strategies that can be used to identify the root cause of a problem. Root cause analysis (RCA) is a method of problem solving that helps people answer the question of why the problem occurred. RCA uses a specific set of steps, with associated tools like the “5 Why Analysis" or the “Cause and Effect Diagram,” to identify the origin of the problem, so that you can:

Once the underlying cause is identified and the scope of the issue defined, the next step is to explore possible strategies to fix the problem.

If you are not sure how to fix the problem, it is okay to ask for help. Problem solving is a process and a skill that is learned with practice. It is important to remember that everyone makes mistakes and that no one knows everything. Life is about learning. It is okay to ask for help when you don’t have the answer. When you collaborate to solve problems you improve workplace communication and accelerates finding solutions as similar problems arise.

One tool that can be useful for generating possible solutions is brainstorming . Brainstorming is a technique designed to generate a large number of ideas for the solution to a problem. The method was first popularized in 1953 by Alex Faickney Osborn in the book Applied Imagination. The goal is to come up with as many ideas as you can, in a fixed amount of time. Although brainstorming is best done in a group, it can be done individually.

Depending on your path through the exercise, you may have discovered that a couple of your coworkers had experienced similar problems. This should have been an indicator that there was a larger problem that needed to be addressed.

In any workplace, communication of problems and issues (especially those that involve safety) is always important. This is especially crucial in manufacturing where people are constantly working with heavy, costly, and sometimes dangerous equipment. When issues and problems arise, it is important that they be addressed in an efficient and timely manner. Effective communication is an important tool because it can prevent problems from recurring, avoid injury to personnel, reduce rework and scrap, and ultimately, reduce cost and save money.

One strategy for improving communication is the huddle . Just like football players on the field, a huddle is a short meeting with everyone standing in a circle. A daily team huddle is a great way to ensure that team members are aware of changes to the schedule, any problems or safety issues are identified and that team members are aware of how their work impacts one another. When done right, huddles create collaboration, communication, and accountability to results. Impromptu huddles can be used to gather information on a specific issue and get each team member's input.

To learn more about different problem solving strategies, choose an option below. These strategies accompany the outcomes of different decision paths in the problem solving exercise.

View Problem Solving Strategies Select a strategy below... Root Cause Analysis How Huddles Work Brainstorming Importance of Good Problem Description Methods of Communication

Provide a clear summary of the problem. Start at the beginning, give relevant facts, timelines, and examples.

In person: In the workplace, face-to-face meetings should be utilized whenever possible. Being able to see the person you need to speak to face-to-face gives you instant feedback and helps you gauge their response in their body language. Be careful of getting sidetracked in conversation when you need to communicate a problem.

There is no "right" way to communicate, but you should be aware of how and when to use the appropriate form of communication for the situation. When deciding the best way to communicate with a co-worker or manager, put yourself in their shoes, and think about how you would want to learn about the issue. Also, consider what information you would need to know to better understand the issue. Use your good judgment of the situation and be considerate of your listener's viewpoint.

"Never try to solve all the problems at once — make them line up for you one-by-one.” — Richard Sloma

Problem Solving: An Important Job Skill

Problem solving improves efficiency and communication on the shop floor. It increases a company's efficiency and profitability, so it's one of the top skills employers look for when hiring new employees. Recent industry surveys show that employers consider soft skills, such as problem solving, as critical to their business’s success.

The 2011 survey, "Boiling Point? The skills gap in U.S. manufacturing ," polled over a thousand manufacturing executives who reported that the number one skill deficiency among their current employees is problem solving, which makes it difficult for their companies to adapt to the changing needs of the industry.

In this video, industry professionals discuss their expectations and present tips for new employees joining the manufacturing workforce.

Quick Summary

[Quick Summary: Question1] What are two things you learned in this case study?
What question(s) do you still have about the case study?
[Quick Summary: Question2] What question(s) do you still have about the case study?
Is there anything you would like to learn more about with respect to this case study?
[Quick Summary: Question3] Is there anything you would like to learn more about with respect to this case study?

We only recommend products we love and that we think you will, too. We may receive a portion of sales from products purchased from this article, which was written by our Commerce team.

When it comes to everyday problems in your life, some are easier to fix than you might think, like not having enough lighting in your kitchen or losing items in your purse. Amazon is a handy site when looking for solutions, as they have tons of products to help solve those pesky common issues.

In this list, you’ll find a bunch of simple life solutions , at home and on the go. In the kitchen, you can improve your dish-drying setup with this silicone drying mat that’s easy to clean. Make it easier to add sugar to your coffee or tea with this glass container that dispenses from the bottom.

Forgetting where to be and when? Keep your appointments and events more organized with this magnetic whiteboard calendar that’s perfect for attaching to your fridge. Is your closet becoming an issue? You can better organize your shoes with this bamboo shoe rack that looks great wherever it’s placed.

Whether your problems are in the kitchen, the closet, or your own purse, you’ll find plenty of solutions that make your life just a little bit easier in this list.

Problem: You Can’t Reach The Candle Wick

After you’ve burned a candle for a while, it can be tricky to light without burning your hand. This electric lighter has a long, bendable neck, so you can adjust it based on the size and depth of your candle. Since it’s electric, the lighter is rechargeable using a USB charging port and doesn’t use lighter fluid.

Problem: Your Half-Eaten Bag Of Chips Went Stale

Keep your snacks fresh with this mini bag sealer . The device uses heat to reseal the packaging of chips, cookies, and other snacks, so they don’t go stale. It heats up in just a few seconds and seals almost instantly. It’s also lightweight, so you can take it to work or while traveling.

Problem: Necklaces Are Getting Tangled

Susmii Layered Necklace Clasp (2-Pieces)

A layered necklace look is always chic — unless, of course, your necklaces get tangled. This clasp allows you to clip three necklaces onto little rings that keep the chains separated. It clasps together with a magnet, so it’s easy to take on and off. It’s also great for bracelets and comes in silver and gold.

Problem: Inside Your Bag Is A Mess

Having an organized purse is a rare skill that most of us don’t possess — it doesn’t help that many bags (looking at you totes!) don’t even have any inner pockets or storage. This purse organizer insert has 10 pockets, including a zippered one, so you can keep your wallet, makeup, gum, and other items in their own pockets. The organizer is made from a sturdy felt material and comes in 19 colors and designs, including snakeskin and polka dot.

Problem: Burning Your Fingers & Forearms

When it comes to kitchen tools, oven mitts are not somewhere you want to skimp, since they protect you from burning yourself. These silicone oven mitts have an extra thick padded lining, so they keep your hands and arms safe, but they also have a silicone layer on the outside which makes them heat resistant up to 450 degrees. Aside from the brilliant red shade featured, you can also buy them in aqua, gray, and black.

Problem: Charging Cables Everywhere

Poweroni 3-in-1 Wireless Charger Station

Keep all your devices at 100% with this 3-in-1 charging station. With a spot for your phone, smartwatch, and earbuds, this charging station is perfect for keeping in your home or office. It uses wireless charging, so it also means you won’t have a huge mess of cords. It’s compatible with most smart devices, including Apple, Android, and Samsung.

Problem: Poorly Lit Cabinets & Closets

Brilliant Evolution Under Cabinet Lights (2-Pack)

Add more light to your closets, cabinets — or anywhere that needs a little extra light — without having to install a whole light fixture. These under the cabinet lights come with adhesive tape, so they’re easy to install. A remote is included, so the brightness can be easily adjusted.

Problem: Bugs Getting In The House

When the weather’s nice out, it’s the perfect time to leave your door open to let the warm breeze in. Of course, the open air comes with bugs — unless you have one of these magnetic screen doors . Made from a fine mesh, the screen lets air in but keeps bugs and debris out. It also has a magnetic closure so you can enter and exit even if your hands are full.

Problem: Running Out Of Paper Towels

Swedish Wholesale Swedish Dish Cloths (10-Pack)

Paper towels are handy, but they eventually run out. These Swedish dishcloths , on the other hand, are machine washable and reusable up to 100 times. Plus they come in a pack of 10, so they can take the place of several paper towel rolls. The cloths are stiff when dry but become soft and pliable when wet.

Problem: Overbooking Your Schedule

Home & Me Magnetic Dry Erase Whiteboard and Calendar

If you have a hard time keeping track of your schedule, then this magnetic whiteboard calendar will come in handy. The calendar is ideal for attaching to the fridge, or any other magnetic surface. It can be filled in and erased each month to keep track of appointments and events. You can use it immediately, as it comes with six dry erase markers.

Problem: Having Noisy Housemates

Keep your room quiet with this door draft stopper that blocks out noise and insulates. This stopper has a velcro strip that makes it more adjustable. It also helps keep cold air out and keep heat in. For those with noisy roommates, this can offer a bit more peace at a low price.

Problem: Losing Your Luggage

It can be hard to keep track of your luggage when so many suitcases look alike. Set yours apart with this luggage tag that has a big colorful letter on it to match your initial on your first or last name. The tag is made of rubber, so it won’t be easily damaged, and includes a card for writing down your contact information in the chance your luggage gets misplaced.

Problem: Not Being Able To Properly Clean Your Reusable Straws (Or Not Having Them At All)

Flathead Reusable Silicone Drinking Straws (10-Pack)

Reusable straws are great for reducing single-use plastic, but they can be a pain to clean. These silicone straws come with their own cleaning brush that gets into the narrow cavity of the straws. They can be used for hot and cold drinks and are safe to throw in the dishwasher. They also come in a 2-pack, with 20 straws total.

Problem: Breaking Dishes Because You Don’t Have A Proper Place To Dry Them

If you’re playing Jenga with your dishes when you’re setting them on your counter to dry then chances are you’ve broken more than a few. But that is where this silicone dish drying mat comes in: It’s soft but non-slip so you can set your wet dishes on it without them slipping around, cracking, and shattering. It is easy to clean, so it won’t build up dirt and grime like a cloth drying mat. It’s dishwasher safe and heat-resistant, so you can also use it to support hot plates.

Problem: Getting Syrup Or Honey All Over Your Hands

Hunnibi Glass Honey & Syrup Container Dispenser

When it gets on your hands, syrup seems to multiply — making everything you touch sticky for the rest of the day. But with this syrup/honey dispenser , you can keep your hands clean. The dispenser has a lever you can pull that releases syrup from the bottom of the bottle. Dispensing from the bottom also means you’ll be able to get every last drop of the sticky sweet liquid sugar without having to shake the bottle or awkwardly balance it on its head while it slowly drips towards the opening at the top. This dispenser comes with a stand with a reservoir to catch any syrup drips.

Problem: Running Out Of Aluminum Foil

Bee's Wrap Reusable Beeswax Food Wraps (3-Pack)

Never worry about running out of foil or plastic wrap again with this reusable food wrap made from beeswax. These wraps are moldable to your needs, so they can cover a large bowl of salad or wrap around a leftover piece of fruit. They’re washable and reusable, plus biodegradable, so they’re better for the environment.

Problem: Your Rugs Are Sliding Around

Keep your rugs from slipping around the floor with this rug pad that can be cut to fit any size you need. The pad is made from a non-slip foam that can be used on wood floors, tile, and other materials. It automatically sticks to the rug and the floor, so there’s no special installation required.

Problem: There’s Not Enough Storage Space In The Living Room

Use this storage ottoman to hold blankets, books, pillows, and other items that don’t necessarily have a good home in your living room. The ottoman has a faux leather cushioned top, which is perfect for resting your feet on. The lid is removable with a collapsible base.

Problem: Figuring Out Where To Put Your Phone During Workouts

Workout clothes don’t always have pockets for holding your phone the way a pair of jeans does. Luckily, these high-waisted leggings have pockets on the thigh, so your phone will be safe and secure while you’re going on a walk or run. They’re made from a soft, stretchy fabric made from a spandex and polyester blend for maximum comfort.

Available sizes: One Size and One Size Plus
Available colors: 51

Problem: It’s Too Bright To Nap

Darken your room without the hassle of professionally installing shades. This set of six window shades comes with sticky adhesive for easy installation. They can also be cut to size, so you can fit them exactly to your window. They also come with clips to help you easily adjust the height.

Problem: You’re Not Able To Find Your Keys After Dropping Them

RAK Magnetic Pickup Tool with 3 LED Lights

Dropping your keys in the dark can be a huge pain, but this magnetic pickup tool will help save the day. The tool has a long arm, bright flashlight, and magnetic surface to pick up whatever you dropped. Use it to safely collect anything metal, or magnetically attach it to a metal surface, like the hood of your car, for better vision.

Problem: There’s No Way To Store Canned Pet Food

I recently started feeding my dog canned wet food, and having can covers makes it so much easier. This set of five covers is made from food-safe silicone and fits three different sizes of cans. They’re dishwasher safe and come in an array of colors. They also have a cute paw tab that makes removal a breeze.

Problem: You Slept In And It’s Too Late To Get Coffee

We can’t all get up early to make it to the coffee shop before work. Make your own fancy latte at home with this milk frother . The lightweight device is easy to use and turns milk into foam in just a few seconds. It’s portable, so you can even take it with you to work or on vacation. It also comes with its own metal stand.

Problem: There’s Nowhere To Put Your Essentials When Going For A Walk

Sometimes you want to go on a walk or hike, but don’t want to drag around a heavy backpack. Did you know that fanny packs are back in style? This fanny pack is the perfect option for holding your phone, wallet, keys, and other essentials. The fanny pack is made from durable nylon that is water-resistant. It has six zippered pockets, so your things will be safe and sound.

Problem: Breaking Eggs When Storing Them In The Fridge

Cardboard egg cartons are flimsy — stack them in your fridge and chances are you’re probably going to end up breaking an egg or two — which is why these plastic egg cartons are so genius. They’re sturdy and stackable, so you can organize your fridge and protect your eggs. The trays come in a pack of two and hold 12 eggs each.

Problem: You’re Dropping Nails & Screws While Working

If you like to spend time working on DIY projects or doing repairs, then this magnetic wristband will come in handy. The wristband attaches with velcro and is handy for holding screws, nails, or other tools you’re using while working. The wristband is equipped with 10 strong magnets, but it’s still lightweight.

Problem: You’re Spending Too Much On Cold Brew

Save yourself time in the morning and ditch the coffee shop. This cold brew maker has a stainless steel filter and holds up to 12 cups, so you can make cold brew for the whole week. Just put your favorite coffee grounds in the filter, add water, and put it in the fridge to steep. It can also be used for making iced tea. It comes in two sizes — two liters and a gallon.

Problem: You Always Drop Your Soap In The Shower

A bar of soap can be hard to hold onto in the shower, but these soap saver bags are easier to grip. The five-bag set is made from natural sisal plants, which help the soap lather and produce foam. The bags are also ideal for when the bar of soap gets too small, but you’re not ready to throw it out just yet.

Problem: There’s Nowhere To Store Leftover Food

FineDine Glass Food Storage Containers Set (24-Piece)

A good set of food containers serve as one of the most useful tools in any kitchen. These glass storage containers come in a set of 24, with a range of sizes to fit everything from leftover salmon to half a lemon. The containers have an airtight seal that is leakproof, so it’s perfect for storing leftovers to take for lunch.

Problem: The Sheets Keep Coming Off The Bed

It’s a pain when your fitted sheets don’t stay fitted. These sheet holder straps clip onto the corner of your sheets, holding them in place so they don’t slip off. The straps have metal clips and elastic bands, which are easy to install. They’re basically like little suspenders for your sheets.

Problem: You Can’t Find Your Shoes

If you have a habit of misplacing your shoes around the house, then this shoe shelf will help keep them organized. Made from sturdy bamboo, the shelf holds three or four pairs of shoes on each tier and is perfect for keeping in the entryway or bedroom. If you need three or more tiers, Amazon offers those options as well.

Problem: Misplacing Your Keys

Attach this Tile Bluetooth tracker to your keyring and you won’t have to dig through all your purses to find your keys. The small, lightweight tracker connects to the Tile app on your phone, so it can help you find your keys in your home, or if you left them in your bag somewhere while out and about. It’s incredible how much time you’ll save (and how many appointments you’ll be on time for.)

Problem: Uneven Winged Eyeliner

Unless you’re a professional makeup artist, getting the perfect winged eyeliner can be tricky. This eyeliner stamp makes it so much easier by literally stamping the shape of the wing on the corner of your eye. Each liner has two ends, one for the stamp and one with a fine point for refining the edges. It’s also waterproof and smudge-proof.

Problem: Forgetting A Good Pillow While Traveling

One of the worst feelings in the world is needing a pillow, but not having a pillow. Luckily, you can prep ahead of time by storing this compressible memory foam pillow in the trunk of your car. It doesn’t take up a lot of room but will offer a ton of comfort in a pinch. It’s also machine washable.

Problem: Getting Sauce On The Counter

The problem with most spoon rests is that they only hold one spoon. This silicone utensil rest has four slots, which is perfect if you’re the kind of cook (like me) who cooks with a spatula and two spoons at the same time. The utensil rest has a large drip pad to catch any sauce or liquid that drips off. The best part is that you can easily throw it in the dishwasher to clean.

Problem: Avocados Going Bad Too Quickly

Evriholder Saver Avocado Holder (2-Pack)

Avocados are an odd shape, so they don’t always fit in a typical storage container. This avocado saver is designed to preserve the fruit with an indent designed to fit around the pit (leaving the pit in helps it from going brown) The container also has an adjustable strap to keep the avocado in place, like a little seatbelt.

Problem: Having Too Much Produce You Didn’t Finish

Food Huggers Reusable Silicone Food Savers (5-Pack)

These silicone food huggers are a versatile kitchen accessory and can be used to preserve half an apple, a partially used onion, or as a replacement lid on a jar. They come in a set of five of varying sizes, and are a great solution for replacing plastic wrap or foil, and help reduce single-use plastic in your home.

Problem: You Can’t Get All The Toothpaste Out

LOVEINUSA Toothpaste Tube Squeezer (4-Pack)

Get the most out of your toothpaste with these tube squeezers . Just like the name implies, these handy tools squeeze out every last drop from the tube, and can also be used for makeup, lotion, or anything else that comes in a tube. They come in a pack of four, so you’ll have plenty at hand.

Problem: You Can’t Find Your Earrings

Make it easier to find the pair of earrings or that necklace you want to wear with this jewelry organizer . With 80 clear vinyl pockets, this organizer makes it easy to find the piece you’re looking for while also keeping them from getting tangled with each other. The organizer also has a hook at the top, making it easy to hang.

Problem: The Duvet Getting Scrunched Up In Its Cover

PinionPins Clear Magnetic Duvet Clips with Key

Keeping your duvet in place inside a duvet cover is no easy feat. Luckily, these magnetic duvet clips are an easy solution. The clips secure your duvet with a magnetic pin, and each pin can secure up to 10 pounds. They come in a set of eight, so you can secure the whole edge.

Problem: Accidentally Shrinking Cotton Clothes

Not all fabrics are suitable for a dryer. This Amazon Basics laundry rack is perfect for hanging shrinkable fabrics like cotton, delicate undergarments, or other items that you want to air-dry. The steel rack can support up to 32 pounds and is collapsible, so you can store it away when not in use.

Problem: Leaving The Lights On

Once you leave the house, there’s no way to know whether or not you left any lights on. That is, unless you use these smart lightbulbs that you can control from your phone. These bulbs connect to an app (and can even connect to Alexa and Google Home) where you can turn them on and off, adjust the brightness, and even change the color of the light.

Problem: Losing Jewelry While Traveling

SANQIANWAN Small Jewelry Travel Organizer Box

If you take your favorite jewelry with you on a trip, then you’re gonna want a safe place to store it. This travel jewelry organizer has compartments to hold rings, necklaces, and other assorted jewelry. It has a zipper closure and is compact enough to fit in a purse. Plus, it comes in 17 colors.

Problem: Pants That Are Too Long

Fearless Tape Double Sided Tape for Clothing (50-Pack)

Adjust the length of your pants without going to a tailor using this double-sided clothing tape . It’s safe to use on both your skin and clothing without damaging either. It can also be used to keep clothing in place, like a dress strap or a low-cut blouse. Each pack comes with 50 pieces of tape.

Problem: Wrinkly Clothing

The Laundress Crease Release Wrinkle Spray

It can be a whole ordeal to pull out the iron just to remove a few wrinkles. This crease release spray works without an iron. Just spray it on the fabric and smooth your hand over it to remove the wrinkles. Plus, it has a clean, fresh laundry scent.

How to Solve Life Problems

Do you know how to solve life problems? Life is of course full of problems. In fact, it’s so full of problems that at times it seems as though solving one problem creates a new problem. But having problems is a necessary part of life. And living life in optimal ways requires understanding how to solve life problems. In fact, it could be said that those who successfully work through their problems live a happier, more fulfilling and rewarding life. But how to solve life problems? Is there a formula for solving all of life’s problems? Well, maybe not a formula, but using the following six steps can definitely bring some value.

1) TAKE RESPONSIBILITY FOR YOUR PROBLEM

Okay, something unexpected just happened, and you now have this big problem on your hands. Yes, absolutely life is unfair. This is just such an inconvenience. In fact, you don’t even deserve this, and you certainly don’t have the time to deal with this problem. Right now, you kind of just want to crawl under a rock — hoping in your heart that this problem will just go away. But what good will that do? What good will it do to blame, complain or make excuses? You have this problem because life has something of value to teach you. With this in mind, take responsibility and use the problem as a challenge to get better.

2) AVOID MAKING ASSUMPTIONS

Having taken full responsibility for you problem, you are now in the right frame-of-mind to begin solving it. The best place to start is of course to use the lessons from solving past problems and applying them to your current predicament. Our past can certainly provide us with many valuable insights and clues to help us in the present moment. However, it’s important that we keep in mind that what worked in the past, may not necessarily work right now. Yes, certainly use the lessons from the past on how to solve life problems and try to apply them to your current problem, however stay vigilant and aware that other possibilities may also exist.

3) TURN YOUR PROBLEM INTO A QUESTION

Thinking about how to solve life problems always begins with proper perspective. However, in order to gain proper perspective you need to ask the right questions. This all of course begins the moment you decide to turn your problem into a question and start restating it in a variety of ways. This is advantageous because asking a question brings along with it possibilities and answers. It encourages us to focus on solutions rather than getting lost within the intricacies of our problem. Asking one question of course brings to mind other possible questions. And with every question asked you gain deeper insights that can help you solve your life problems.

4) SEEK ALTERNATIVE PERSPECTIVES

How to Solve your life problems: 6 Quick and Powerful Tips

While trying to solve your life problems you may at times get stuck. You will reach a point where you just run out of ideas and just don’t quite know how to proceed. This is the point where you need to look for alternative perspectives that will help shift your view of the problem. Books can of course be of tremendous value. Throughout history people have been solving all sorts of problems. Learn from them and use their stories of struggle and triumph on how to solve life problems in your own life. Likewise ask the people in your life for their input, ideas and suggestions. Their unique life experiences might help you see your problem in a more favorable light.

5) THINK IN PICTURES

Here is an Effective Method for Solving Your Life Problems

If ever you’re struggling to solve your life problems, it can be helpful to start thinking in pictures. Pictures will help you to bring your thoughts to life on paper in front of your eyes. Once there, you can begin playing with your thoughts, exploring your thoughts, and even re-imagining them on paper in a variety of ways. Doing so will help you assess your problem from unique vantage points and perspectives that may lead to incredible breakthroughs and ideas. You can of course do this using doodles, mind maps, metaphors and diagrams. Just tap into your inner child and allow your imagination run wild.

6) PONDER OVER YOUR PROBLEM

Sometimes the harder we try to solve our life problems, the less progress we seem to make. If you ever reach that point, then it can be helpful to step back from trying so hard, and instead spend time pondering over your problem in a variety of ways. To ponder over a problem requires putting yourself into a relaxed state-of-mind, and then just allowing your imagination to go to work. You can of course do this while lying in bed, walking along the beach, or while meditating. Sometimes it just takes time to solve a problem. You need to give your ideas the space to manifest, to grow and expand in your imagination.

HOW TO SOLVE LIFE PROBLEMS SUMMARY

So there you have it. Those are the steps you need to take on how to solve life problems. It’s not quite a fullproof formula, but using these six steps can certainly help you work through your life problems far more effectively. Some problems will of course take a little more time and effort to solve. Just maybe you might not even be able to solve all of them. You might very well fail time and again. But within every failure there is the seed of opportunity to learn and grow from every experience that will help you to solve your life problems in better ways.

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We have prepared for you an IQ Doodle pack that includes several variations of this IQ Doodle that you can use for guidance and inspiration on how to solve life problems . Use it consistently and you will begin making positive changes in the way you live, work and interact with others.

Visit the IQ Doodle Store to learn more about how to use this IQ Doodle on how to solve life problems and begin optimizing the way you live your life today.

Learn More About this Topic

Want to know more about this topic? Here are some helpful links to articles that you may find of value:

5 Problem Solving Techniques for Every Aspect of Life @ Fast Company
Here is an Effective Method for Solving All Your Problems @ IQ Matrix
How to Solve Problems Like an Expert @ Psychology Today
Need to Solve a Problem? Dreaming May Help @ Inc.
The Problem Solving Paradox of Creativity @ The Creativity Post

3 thoughts on “How to Solve Life Problems”

There is no problem without a solution. All problems have enough solution to the whole scope of its being. But it must be clear that solutions won’t present itself to you and your problems. There is nothing like too BIG PROBLEM. TOO BIG PROBLEMS,there is also a too big solution to it. BIG PLUS BIG equals to BIG SOLUTION.

It’s mind-blowing writing, thank you very much for sharing this type of amazing thought.

Very powerful article, everyone should read. Thank you so much for the great information

10 Everyday uses for Problem Solving Skills

Problem Solving & Decision Making Real world training delivers real world results. Learn More

Many employers are recognizing the value and placing significant investments in developing the problem solving skills of their employees. While we often think about these skills in the work context, problem solving isn’t just helpful in the workplace. Here are 10 everyday uses for problem solving skills that can you may not have thought about

1. Stuck in traffic and late for work, again

With busy schedules and competing demands for your time, getting where you need to be on time can be a real challenge. When traffic backs up, problem solving skills can help you figure out alternatives to avoid congestion, resolve the immediate situation and develop a solution to avoid encountering the situation in the future.

2. What is that stain on the living room carpet?

Parents, pet owners and spouses face this situation all the time. The living room carpet was clean yesterday but somehow a mysterious stain has appeared and nobody is claiming it. In order to clean it effectively, first you need to figure out what it is. Problem solving can help you track down the culprit, diagnose the cause of the stain and develop an action plan to get your home clean and fresh again.

3. What is that smell coming from my garden shed?

Drawing from past experiences, the seasoned problem solver in you suspects that the source of the peculiar odor likely lurks somewhere within the depths of the shed. Your challenge now lies in uncovering the origin of this scent, managing its effects, and formulating a practical plan to prevent such occurrences in the future.

4. I don’t think the car is supposed to make that thumping noise

As with many problems in the workplace, this may be a situation to bring in problem solving experts in the form of your trusted mechanic. If that isn’t an option, problem solving skills can be helpful to diagnose and assess the impact of the situation to ensure you can get where you need to be.

5. Creating a budget

Tap into your problem-solving prowess as you embark on the journey of budgeting. Begin by determining what expenses to include in your budget, and strategize how to account for unexpected financial surprises. The challenge lies in crafting a comprehensive budget that not only covers your known expenses but also prepares you for the uncertainties that may arise.

6. My daughter has a science project – due tomorrow

Sometimes the challenge isn’t impact, its urgency. Problem solving skills can help you quickly assess the situation and develop an action plan to get that science project done and turned in on time.

7. What should I get my spouse for his/her birthday?

As with many problems, this one may not have a “right answer” or apparent solution. Its time to apply those problem solving skills to evaluate the effects of past decisions combined with current environmental signals and available resources to select the perfect gift to put a smile on your significant other’s face.

8. The office printer suddenly stopped working, and there are important documents that need to be printed urgently.

Uh oh, time to think quickly. There is an urgent situation that must be addressed to get things back to normal, a cause to be identified (what’s causing the printer issue), and an action plan to resolve it. Problem solving skills can help you avoid stress and ensure that your documents are printed on time.

9. I’m torn between two cars! Which one should I choose?

In a world brimming with countless choices, employ decision analysis as your trusty tool to navigate the sea of options. Whether you’re selecting a car (or any other product), the challenge is to methodically identify and evaluate the best choices that align with your unique needs and preferences.

10. What’s for dinner?

Whether you are planning to eat alone, with family or entertaining friends and colleagues, meal planning can be a cause of daily stress. Applying problem solving skills can put the dinner dilemma into perspective and help get the food on the table and keep everyone happy.

Problem Solving skills aren’t just for the workplace – they can be applied in your everyday life. Kepner-Tregoe can help you and your team develop your problem solving skills through a combination of training and consulting with our problem solving experts.

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Psych 256: Cognitive Psychology, 003, FA23

Making connections between theory and reality., how do you solve problems in your life.

Problem-solving is the process of achieving your goal. There are steps, processes, and techniques to solve a problem. This is a frequent part of most activities, to overcome obstacles and to find a solution.

“The ability to solve problems is a basic life skill and is essential to our day-to-day lives, at home, at school, and at work. We solve problems every day without really thinking about how we solve them. For example: it’s raining and you need to go to the store. What do you do? There are lots of possible solutions. Take your umbrella and walk. If you don’t want to get wet, you can drive, or take the bus. You might decide to call a friend for a ride, or you might decide to go to the store another day. There is no right way to solve this problem and different people will solve it differently.

Problem-solving is the process of identifying a problem, developing possible solution paths, and taking the appropriate course of action.

Why is problem-solving important? Good problem-solving skills empower you not only in your personal life but are critical in your professional life. In the current fast-changing global economy, employers often identify everyday problem-solving as crucial to the success of their organizations. For employees, problem-solving can be used to develop practical and creative solutions and to show independence and initiative to employers”.

references:

What is Problem Solving and Why is it Important?

Https://www.ccmit.mit.edu/problem-solving, 3 thoughts on “ how do you solve problems in your life ”.

Problem solving is crucial in everyday life for several reasons, like adaptation, decision making, personal growth, and personal relationships. With adaptation, life is full of challenges and unexpected situations. Effective problem-solving skills enable individuals to adapt and navigate through these challenges, finding solutions and learning from experiences. Overcoming challenges through problem-solving fosters personal growth and resilience. It builds confidence, determination, and the ability to handle future difficulties. Many daily situations require decision-making. Problem-solving skills help in analyzing options, considering consequences, and choosing the best course of action. Effective problem-solving skills are beneficial in relationships, allowing individuals to resolve conflicts, communicate better, and understand others’ perspectives. Problem solving is a fundamental skill that plays a vital role in navigating everyday life, fostering personal development, and contributing to success in various aspects of life.

Problem-solving is a fundamental human cognitive process. Modern humans have been problem-solving for hundreds of thousands of years. Our ability to solve problems is one of the factors that underpin our success as a species. Many of the problems our early ancestors had to solve may be less of an issue to us today, but the process is pretty much the same.

Not every problem is one we have encountered before or one that can be easily and simply solved. Some problems are not static, they change over time, allow for multiple valid solutions, and require active exploration before they can be solved. So, for this, we have problem-solving strategies that can be used such as generating and testing; which is a technique for generating possible solutions. Means-end analysis involves comparing the goal with the starting point to find ways to overcome the distance and choose the best path. Working backward is a technique that involves starting from the goal state and working backward step by step until we reach the initial state.

Reference: https://psu.instructure.com/courses/2281650/modules/items/39135848

As you stated, problem-solving is the process of achieving your goal and there are many steps and processes involved. However, a deeper look into the cognitive processes is crucial for understanding how the human brain solves problems. In direct relation with this, the working memory involves aspects of temporary storage and alteration of information needed for a given task. The prefrontal cortex is implicated in working memory function. Similarly, problem solving relies on executive functions, which involve processes such as planning, inhibition, cognitive alteration, and goal setting (Cristofori et al.) In particular, the anterior cingulate cortex is heavily responsible for this. Problem solving also requires multiple forms of coordination of different brain regions which makes the neural network and connectivity aspect a huge factor. As previously stated, areas like the prefrontal cortex, parietal cortex, and hippocampus, all play huge roles in integrating information and formulating solutions. In conclusion, understanding the neural basis and networks of problem solving further enhances the statements you made in your blog post. It shines light on reasoning and why some problem solving strategies work and how different individuals navigate tasks involving problem solving. Understanding how these neural connections work helps us enhance problem solving skills and understand how stress or mental health conditions can heavily impact problem solving abilities.

Works Cited:

Cristofori, Irene, et al. “Executive Functions.” Handbook of Clinical Neurology, vol. 163, 2019, pp. 197–219. PubMed, https://doi.org/10.1016/B978-0-12-804281-6.00011-2 .

20 Examples of Algebra in Everyday Life We Can All Relate To

One of the most common questions I get as a high school math teacher is “where exactly will I use algebra in the real world?” Fortunately, there are plenty of examples of algebra in everyday life!

Many students find it helpful to know just where they can apply math in their everyday life. After all, if it isn’t useful, is there a point to learning it at all?

Now, I will be the first to admit that we don’t all use abstract algebra to make our lunches or drive to school or work. But, I can guarantee that you will be surprised by just how much material and real-life examples of algebra you can apply to your real life.

I am excited to share my personal top 20 answers that I give to my own students who ask me this question! How many of these uses of algebra can you relate to?

What is Algebra?

Considered the father of algebra, Muhammad ibn Musa al-Khwarizmi was a Persian mathematician famous for using the Arabic word al jabr . Originally used to describe completion or rejoining, we now know algebra as a tool to determine unknown variables and unknown values.

Depending where in the world you study, the concepts of algebra will vary quite extensively. But in general, algebra involves using an algebraic expression to represent real-life situations so that we can determine the value of an unknown quantity. In practice, this often involves moving terms between two sides of the equation in order to solve the equation .

20 Examples of Algebra in Everyday Life

Whether you realize it or not, your basic knowledge of algebra helps you complete many of the daily tasks that you are responsible for in your everyday life! Even if mathematics is not related to your chosen career path, there are still examples of algebra in everyday life that you can relate to! Let’s dig into this list so that you can develop a new appreciation for this beautiful subject!

1. Calculating Gas Mileage

One of the best real-life applications of algebra is the ability to figure out how far you can drive with a specific number of gallons of gas. One of my biggest fears is being stuck on a freeway as my car’s gas tank is slowly depleting. But, with some knowledge of your vehicle’s mileage, you can figure out how much gas you need to get from point A to B.

2. Calculating the Length of a Trip

Okay so you know how far you are going to get on a gallon of gas. But how long will it take you to get there? If you know how fast you are travelling, and you know how far away your destination is, you can determine the amount of time it will take! This is a simple use of algebraic operations that can help pass the time on a long road trip!

3. Financial Planning

I credit my own financial literacy to my understanding of algebra and mathematics in general. Understanding algebra helped my family build our bank account, stay out of debt, and ensure that we always have enough money for our purchases before we make them.

There are so many problems that students solve in the finance area in studies of algebra. Calculating how much money is required, or the total amount of money after some amount of time are very valuable skills that are transferable to real-life problems that involve money. So pay attention!

4. Budgeting

Another important part of being financially literate is understanding how to set up a budget that balances your monthly expenses and income. Being able to set goals and calculate how much money is needed to work toward them is something that algebraic thinking helps make possible!

5. Comparing Cell Phone Plans

Cell phone companies all offer different plans with specific numbers to entice you to sign up for their service. It might seem like common sense to choose the cheapest option, but having good problem solving skills can help you get the best plan for your own needs without spending too much money!

6. Calculating Exchange Rates

Going on a trip overseas? Did you bring enough money? Knowing how to use simple algebraic concepts and exchange rates can help you calculate how much money is required for your trip.

7. Field of Art

Many people are surprised to hear about the application of algebra in the arts. While many people view the field of art and mathematics as separate, they are more closely related than you might think! Sure, artists aren’t sitting down solving complex algebraic equations and math problems. However, they do use ratios and proportions alongside the principles of art to create patterns, balance, contrast, and more.

8. Time Management

One of the most difficult problems people face in the real world is management of time. Do you ever feel like you are always spending too much time on the wrong thing? Whether it is planning your morning routine or figuring out how much time a task will take, time management is an essential life skill.

The words we use to describe our units of time all have deep roots in algebra and our understanding of fractions! Understanding exactly how much time half of one hour is goes a long way!

One of the most common examples of algebra in everyday life happens every time you cook or bake! Recipes are designed to help you bake a specific amount of food or dessert. But what if you want half of that amount? Or double? If you couldn’t use algebra, you could end up with WAY too much cake (not that that is a bad thing…).

10. Grocery Shopping

Next time you find yourself at the grocery store, pay attention to how often you are required to think about algebra. You will be shocked!

There are discounts from the original price everywhere you look. And it seems that every product has two size options to choose from. Understanding basic math and use of algebraic operations is the best way to keep the total cost of your grocery bill as low as possible!

11. Logical Thinking

You will not apply every mathematical problem you solve to the real world. However, constant exposure to complex problems helps develop logical thinking and problem solving skills. This is a simple example of how this invaluable skill will help you solve real-life problems in your daily life and in the workplace.

12. Chemical Sciences

You’ve probably seen the word problem that asks how much of each chemical is required to form some sort of solution, right? Setting up two linear equations and solving the system is something that many chemists do to ensure they have the correct proportions in their solutions.

13. Mental Algebra

One of the most practical applications of algebra is being able to perform quick mental algebra. There are too many aspects of daily life to list, but a great example is if you are working as a part time cashier. Sure, the cash register will tell you how much change to give, but basic math is helpful if there is ever an argument. The customer is always right, after all!

14. In Video Games?

If you have been around Math By The Pixel before, you’ll know that a big part of my story is that I am a huge fan of retro gaming. But do I actually use algebra while playing video games?

Well, yes and no. As a math teacher, my knowledge of quadratic equations has helped me understand the impact that gravity has on a video game character. This helps me make insane jumps that many people just can’t make.

15. Doing Your Taxes

One of the most common complaints I get from students is that our math courses don’t teach them useful skills like doing their taxes. And taxes truly are one of the examples of algebra in everyday life that can help you out in this finance area! All of the skills you gain when working with percentages and solving for unknown values are actually quite applicable to filing your taxes. But I agree with the students on this one – we need a course on this useful life skill!

16. Construction

Whether you are calculating the area of a rectangle to find the square footage on a floor plan, or building a deck that will support some number of people, the use of algebraic operations is essential in so many construction jobs and trades .

17. A Mathematically Perfect Cup of Coffee

The perfect cup of coffee is essential to the start of any math teacher’s day. The best way to make the perfect cup is using a simple equation to determine the exact amount of water and coffee needed to make the perfect cup. Setting up a quick ratio and cross multiplying to solve for variable x is worth the effort. Trust me.

18. Computer Programming

As a math teacher turned web developer, I can’t tell you the number of times my knowledge of algebra concepts has come in handy. If you aren’t working in technology, this won’t be one of the examples of algebra in everyday life you can relate heavily to. But if you are, you will find knowledge of ratios, proportions, and percentages come in handy quite often!

19. Health and Fitness

Another one of the examples of algebra in everyday life that many people overlook is in exercising to maintain health. Whether it is working with your body mass index to optimize weight loss, or planning out caloric intake, you would be surprised how often a simple equation can come in handy!

20. Home Improvement

As a home owner, you will see examples of algebra in everyday life quite often. Whether you are looking to determine how much paint you need to cover a wall, or calculating the square footage of sod you need to cover your backyard, there are real-life examples of algebra in home improvement everywhere you turn.

My wife (who is also a math teacher) and I actually recently worked together to determine the most efficient use of materials while building our kids this outdoor mud kitchen! We were proud to say that our skillful application of algebra left us with only 6 inches of wasted wood by the end of the project!

Using Examples of Algebra in Everyday Life

Algebra is widely regarded as one of the most important branches of mathematics. While it isn’t always easy to see, there are examples of algebra in everyday life wherever you look. Even if you aren’t solving a traditional mathematical problem to determine unknown variables, or working with algebraic formulas , algebra is still everywhere in our daily lives.

As a math teacher, I see the importance of algebra in a way that many don’t. Algebra is a sense that we all start to understand in the early stages of development in our lives as we learn basic problem solving skills. These skills only grow and develop over time as we learn to apply them to more and more complex scenarios.

I hope that you found something surprising on this list that you can apply in your own life! This is one of my favorite essential questions to discuss with my classes at the beginning of the year. I truly believe that understanding where you can find examples of algebra in everyday life enhances your appreciation for the subject!

Did you find this guide to examples of algebra in everyday life helpful? Share this post and subscribe to Math By The Pixel on YouTube for more helpful mathematics content!

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How to use algorithms to solve everyday problems

Kara Baskin

May 8, 2017

How can I navigate the grocery store quickly? Why doesn’t anyone like my Facebook status? How can I alphabetize my bookshelves in a hurry? Apple data visualizer and MIT System Design and Management graduate Ali Almossawi solves these common dilemmas and more in his new book, “ Bad Choices: How Algorithms Can Help You Think Smarter and Live Happier ,” a quirky, illustrated guide to algorithmic thinking.

For the uninitiated: What is an algorithm? And how can algorithms help us to think smarter?

An algorithm is a process with unambiguous steps that has a beginning and an end, and does something useful.

Algorithmic thinking is taking a step back and asking, “If it’s the case that algorithms are so useful in computing to achieve predictability, might they also be useful in everyday life, when it comes to, say, deciding between alternative ways of solving a problem or completing a task?” In all cases, we optimize for efficiency: We care about time or space.

Note the mention of “deciding between.” Computer scientists do that all the time, and I was convinced that the tools they use to evaluate competing algorithms would be of interest to a broad audience.

Why did you write this book, and who can benefit from it?

All the books I came across that tried to introduce computer science involved coding. My approach to making algorithms compelling was focusing on comparisons. I take algorithms and put them in a scene from everyday life, such as matching socks from a pile, putting books on a shelf, remembering things, driving from one point to another, or cutting an onion. These activities can be mapped to one or more fundamental algorithms, which form the basis for the field of computing and have far-reaching applications and uses.

I wrote the book with two audiences in mind. One, anyone, be it a learner or an educator, who is interested in computer science and wants an engaging and lighthearted, but not a dumbed-down, introduction to the field. Two, anyone who is already familiar with the field and wants to experience a way of explaining some of the fundamental concepts in computer science differently than how they’re taught.

I’m going to the grocery store and only have 15 minutes. What do I do?

Do you know what the grocery store looks like ahead of time? If you know what it looks like, it determines your list. How do you prioritize things on your list? Order the items in a way that allows you to avoid walking down the same aisles twice.

For me, the intriguing thing is that the grocery store is a scene from everyday life that I can use as a launch pad to talk about various related topics, like priority queues and graphs and hashing. For instance, what is the most efficient way for a machine to store a prioritized list, and what happens when the equivalent of you scratching an item from a list happens in the machine’s list? How is a store analogous to a graph (an abstraction in computer science and mathematics that defines how things are connected), and how is navigating the aisles in a store analogous to traversing a graph?

Nobody follows me on Instagram. How do I get more followers?

The concept of links and networks, which I cover in Chapter 6, is relevant here. It’s much easier to get to people whom you might be interested in and who might be interested in you if you can start within the ball of links that connects those people, rather than starting at a random spot.

You mention Instagram: There, the hashtag is one way to enter that ball of links. Tag your photos, engage with users who tag their photos with the same hashtags, and you should be on your way to stardom.

What are the secret ingredients of a successful Facebook post?

I’ve posted things on social media that have died a sad death and then posted the same thing at a later date that somehow did great. Again, if we think of it in terms that are relevant to algorithms, we’d say that the challenge with making something go viral is really getting that first spark. And to get that first spark, a person who is connected to the largest number of people who are likely to engage with that post, needs to share it.

With [my first book], “Bad Arguments,” I spent a month pouring close to $5,000 into advertising for that project with moderate results. And then one science journalist with a large audience wrote about it, and the project took off and hasn’t stopped since.

What problems do you wish you could solve via algorithm but can’t?

When we care about efficiency, thinking in terms of algorithms is useful. There are cases when that’s not the quality we want to optimize for — for instance, learning or love. I walk for several miles every day, all throughout the city, as I find it relaxing. I’ve never asked myself, “What’s the most efficient way I can traverse the streets of San Francisco?” It’s not relevant to my objective.

Algorithms are a great way of thinking about efficiency, but the question has to be, “What approach can you optimize for that objective?” That’s what worries me about self-help: Books give you a silver bullet for doing everything “right” but leave out all the nuances that make us different. What works for you might not work for me.

Which companies use algorithms well?

When you read that the overwhelming majority of the shows that users of, say, Netflix, watch are due to Netflix’s recommendation engine, you know they’re doing something right.

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Everyday problem solving across the adult life span: solution diversity and efficacy

Everyday problem solving involves examining the solutions that individuals generate when faced with problems that take place in their everyday experiences. Problems can range from medication adherence and meal preparation to disagreeing with a physician over a recommended medical procedure or compromising with extended family members over where to host Thanksgiving dinner. Across the life span, research has demonstrated divergent patterns of change in performance based on the type of everyday problems used as well as based on the way that problem-solving efficacy is operationally defined. Advancing age is associated with worsening performance when tasks involve single-solution or fluency-based definitions of effectiveness. However, when efficacy is defined in terms of the diversity of strategies used, as well as by the social and emotional impact of solution choice on the individual, performance is remarkably stable and sometimes even improves in the latter half of life. This article discusses how both of these approaches to everyday problem solving inform research on the influence that aging has on everyday functioning.

Introduction

As mentioned in many chapters in this review volume, a common theme of the cognitive aging literature is a steady decline in functioning. As we get older, we experience changes in processing speed, 1 – 3 memory, 4 reasoning, 5 attention, 6 , 7 and executive functioning. 8 – 10 Underlying such decline is a series of structural changes in the brain 11 , 12 as well as shifts in what motivates us to think and act as we grow older. 13 – 15 Despite these declines, older adults are often autonomous, independent, and well adjusted. They live full lives and occupy as many roles in society as younger individuals, if not more roles, and they are relied upon as authority figures—leaders, advisors, employers, parents, and grandparents. This divergence between declines in lab-assessed cognitive functioning and maintained interpersonal influence is what fuels research on everyday problem solving across the adult half of the life span. 16 , 17 The need to assess everyday functioning independently of traditional measures of primary mental abilities led to the creation of everyday problem solving batteries that displayed higher levels of ecological validity, more closely resembling challenges that are part of our day-to-day existence. Research in this field focuses on defining the conditions under which older adults may have difficulties with these problems (e.g., physical limitations and comprehension of sophisticated instructions) so that interventions can be established to ameliorate such difficulties and promote a higher quality of life. In addition, research in this field also focuses on examining how those processes that we use to solve problems change across the adult life span and lead us to implement different types of strategies based upon the goals that we set at each stage of life. 18 , 19 Here, research is reviewed that discusses the challenges faced by older individuals when managing everyday problems as well as the differences that have been found in how young and older adults approach the process of solving everyday problems.

Everyday problems are the circumstances that we find ourselves in on a daily basis that involve using the skills, accumulated knowledge, and resources (e.g., time, money, and friends) that we have available to us to reach our goals and to side step obstacles to these goals. 17 Everyday problems vary in terms of their problem space, or the possible solutions that an individual can reach given the contextual features and demands of the situation. 16 Everyday problems sometimes have a clear outcome, or goal state, that all individuals will work toward. For instance, if you return to your automobile at the airport to find that you have a flat tire, the steps that are required to effectively resolve the problem so that you can be on your way are quite clear. Success depends upon your ability to implement these steps (e.g., use of physical strength to remove lug nuts). On the other hand, everyday problems sometimes create obstacles that cannot be directly removed and require a careful balance of knowing not just what to do but when to do it. For example, should you find yourself in a disagreement with your partner on what to give your child as a gift on a birthday, you can each give the child your respective preferred gifts. However, how will you resolve the negativity that emerged as a result of conflicting preferences? What if you have a limited number of resources to devote to a gift and a compromise is necessary to resolve the conflict? If you have to involve others in the problem-solving process, it is challenging to ensure that all parties have the same goals in mind. Moreover, you cannot proceed forward to acquire the gift until you have buy-in from others. When problems are ill-defined, the timing of your actions is important because you may have to refrain from acting until a negotiation can take place. In such a situation, it is important to recognize how to regulate your own emotions and how to influence the emotions and thought processes of others. 18

In this review, how everyday problem solving changes across the adult half of the life span will be discussed. Included is (a) a description of the methods used to assess everyday problem-solving performance and the diversity in findings that emerges when age's impact on everyday problem solving is gauged using well-defined versus ill-defined problems as well as different operational definitions of efficacy, (b) a description of the contextual factors that lead to age differences in everyday problem solving, and (c) a brief assessment of the future directions of the field.

Assessing age differences in everyday problem-solving performance

As mentioned earlier, decades of research on cognitive aging demonstrate gradual decline in functioning over time. This decline, however, runs counter to the notion that with age comes wisdom, or at least an accumulation of experiences that can help us determine how to continue to function when faced with problems. Baltes referred to these divergent trends as multidirectionality, and he believed that two distinct systems of cognition existed to capture these trends: pragmatic knowledge and structural mechanics. 20 Accumulated experience or pragmatic knowledge (sometimes called tacit knowledge or crystallized intelligence) continues to grow throughout the life span given the novel circumstances and ever-expanding culture to which we are exposed year by year. Conversely, the hard-wired, biologically determined mechanisms that support cognition (sometimes called fluid intelligence) slowly degrade as our cells and tissues wear out over time. Key to successful aging is how the change that takes place in these two systems balance against one another. 21 – 23 Ultimately, each person has a limited pool of resources to devote to all aspects of their life at any given moment. 20 Consequently, throughout the life span, we set goals for ourselves that shape our behavior by prioritizing some pursuits over others. This selection process limits the number of goals that we consider at any given stage of our life so as to make it possible to optimize the investment of our resources to maintain the greatest level of successful functioning as is possible. 20 With respect to everyday problem solving, this poses some interesting questions: (a) To what extent does decline in cognitive functioning (especially rooted in one's neural mechanics) affect the resources that are available to individuals in the latter half of life when faced with complex everyday problems that are vital to autonomous functioning, and (b) How does one's changing goals and accumulated experience across the life span influence the process by which we solve problems? These two questions have dominated research on everyday problem solving and aging over the past 25 years.

Consistent with the need to map cognitive decline onto everyday problem solving, many everyday problem-solving tasks consist of a pool of well-defined problems from multiple domains (e.g., nutrition, health, and finance) that reflect the activities that an autonomous individual will engage in when caring for themselves. 24 A well-defined problem is a problem that has a constrained problem space (i.e., number of possible responses limited by the features of the question asked) with a single correct solution. For instance, the Everyday Cognition Battery (ECB) includes items that ask participants to compare the nutritional value of two brands of chili. 25 Participants are asked to use nutrition labels to determine which brand has less fat and to compare the statistics provided on each label for each of the other listed categories of dietary information. They might also be asked specific questions about what the categories listed on the labels refer to as a way to assess the participants' general knowledge about food labels. Additional items in the battery focus on medication use and understanding financial information. Overall, the problems included in the ECB capture functioning that contributes to many of the domains found in the assessment of Instrumental Activities of Daily Living. 26 Studies using this battery or similar tasks with similar well-defined problems demonstrate decline in everyday functioning with advancing age. 27 Also, performance on the different components of the battery (e.g., everyday inductive reasoning or everyday knowledge) are significantly correlated with performance on corresponding psychometric tests of intelligence, 28 like lab-based assessments of inductive reasoning and verbal knowledge commonly used to track intelligence. 29 However, performance on the practical problems included in the ECB better predicts actual everyday functioning than does performance on the standard psychometric tests of intelligence. Overall, well-defined problems are used to trace how age-related cognitive decline affects the specific abilities that are vital to maintaining an individual's autonomy over and above those abilities measured by tests of primary mental abilities. 24 , 28 , 30 Often, researchers who use tasks that include well-defined everyday problems are trying to replicate specific activities from everyday life within the lab to systematically examine where functional deficits may occur. These tasks provide useful information as to which skills might be most affected in an individual, 31 opening up the possibility for future skills training geared toward forestalling further losses. 32 , 33

In addition to assessing individuals' ability to generate the single correct solution found in each well-defined everyday problem, other researchers assess everyday problem-solving performance by posing ill-defined hypothetical problems and counting the number of safe and effective solutions that can be generated by each participant. In an ill-defined problem, participants are asked to identify all of the ways that they might overcome an obstacle to a goal to reach an acceptable outcome. 34 , 35 The participants' solutions are then examined by coders to ensure that they are in fact safe and effective ways to resolve the problem before being tallied as an indicator of everyday problem-solving ability. A sample problem from such a test might ask the participants to consider ways in which a man with heart problems might still be able to complete summer maintenance and landscaping duties around his house even though his doctor has told him to refrain from strenuous physical activity and even though he does not have enough money to hire someone to do the work for him. 36 Researchers use everyday problem-solving assessments that consist of ill-defined problems in order to allow participant-specific experiences to inform the solutions that are generated. For instance, suppose that one is asked to balance a checkbook in a well-defined everyday problem-solving task, this activity requires that the individual demonstrate addition and subtraction skills. If an ill-defined problem involved balancing one's checkbook or managing finances, then recommending the addition of deposits and subtraction of expenditures would be an effective solution. However, recommending that one seek assistance from someone who has experience balancing a checkbook would also be an effective solution. Ultimately, tasks using ill-defined problems have the potential to capture other solutions that a person may find that go beyond the most common strategy for resolving the issue at hand.

From young adulthood until middle age, the fluency of solution generation increases, possibly reflecting the appropriate balance between gains stemming from pragmatic life experience and only minimal structural or neurological decline. However, performance declines slightly in one's 50s and throughout the remainder of one's years. 35 Similarly, when social problem solving was examined via ill-defined problems, again an inverted U-shaped function characterized performance, with solution fluency peaking in one's 40s and 50s, and declining thereafter. 37 This finding is important because perceived quality of life is closely linked to one's ability to function independently 38 – 40 and solve everyday problems that might emerge on occasion 41 , 42 that are both linked to mortality. 43 – 45 Despite there being numerous studies that link advancing age to declines in everyday problem-solving ability, 46 , 47 other studies have identified areas in which we improve in everyday problem solving with age. Studies that do not demonstrate the similar levels of age-related decline in problem-solving performance often rely on an operational definition of problem solving efficacy that differs from a focus on solution fluency (i.e., the number of safe and effective solutions generated). Table 1 includes some of the ways that researchers have defined everyday problem-solving effectiveness.

Operationalizing effective everyday problem solving

Everyday problem-solving performance dependent on manner of assessment

What defines success when solving everyday problems? In the aforementioned studies, when faced with a well-defined problem, success was based on whether the participant provided the single best solution. When faced with an ill-defined problem, success was based on the overall number of safe and effective solutions that the individual offered as potential ways of managing the problem. In general, with these definitions of success, advancing age is associated with a decline in everyday problem solving performance. 46 Although these definitions of effectiveness provide a useful metric for problem solving success, they are not without their limitations. The one-solution definition of success assumes that there may only be one way to solve a well-defined problem and that such problems are generally solved in isolation instead of with the assistance of others or with supplemental information. Additionally, the solution-fluency definition of success assumes that the solutions that are generated reflect the maximum number of solutions accessible to the participants when in actuality they may reflect those solutions that the participants believed to be most relevant to or efficacious for a given problem.

When you examine the actual strategies that young and older individuals use (or recommend) to solve problems, older adults may fare better than expected because the previously mentioned techniques for assessing everyday problem-solving performance underestimate the value of the behaviors evinced by older adults when they are coping with an everyday problem. 17 , 18 Specifically, the conventional ways of operationalizing everyday problem solving success fail to account for the quality of individual solutions that are generated. They also do not account for the evolving nature of the everyday problem solving process, including the temporal and environmental limitations on direct action that might be imposed on the problem solver by the problem space. Finally, they ignore the impact that nominated solutions have on the participants' well-being and on their ability to meet the goals that they have set for resolving the problem. Given these limitations, additional definitions of everyday problem-solving success have emerged in order to broaden the scope with which age differences in the everyday problem-solving process are examined.

For instance, Cornelius and Caspi defined everyday problem solving success in terms of the degree to which participants' recommended solutions matched those of an expert panel consisting of developmental psychologists as well as young, middle-aged, and older adult lay people. They asked participants ranging in age from 20 to 78 years to consider 48 hypothetical, ill-defined problems from six domains of everyday functioning (i.e., family, friend, work, home, consumer, and information gathering) included in their Everyday Problem Solving Inventory (EPSI). 48 Participants indicated the extent to which they might use each of four specific strategies, tailored to each problem, in an attempt to reach a resolution: purposeful action (self-initiated action to directly resolve the problem), cognitive analysis (planning action and thinking about the situation to better understand it), passive-dependent behavior (doing nothing to change the situation or relying on others to step in), and avoidant thinking and denial (distracting one's attention away from the problem, avoiding responsibility for the problem, or denying one's emotions). Other studies conducted at this point in time were also relying on similar coping-based techniques for operationalizing the diversity of problem-solving strategies that may be employed to manage stressors like those in the EPSI. 49 , 50 After the participants responded, their recommended strategies were compared to those selected by an expert panel as ideal, and an effectiveness correlation was calculated and examined by age group. Overall, older individuals chose strategies that more closely matched those recommended by the expert panel than did younger age groups. This finding runs counter to previous findings that have been discussed demonstrating that problem-solving ability peaks in mid-life and then declines.

This age-related enhancement in everyday problem solving was later replicated using the same set of problems from the EPSI, parsimoniously redistributing them into achievement-oriented and interpersonal domains. 51 Again, older adults were more effective than young adults in their overall choice of strategies for solving everyday problems. Moreover, older adults were more effective than young adults in choosing strategies to resolve hypothetical social conflicts (e.g., how to react when your peers gossip about one of your closest friends). The major reason for this outcome is that older adults were more likely to implement combinations of strategies that included both problem-focused solutions (e.g., purposeful action) and emotion-focused solutions (avoidance and passive dependence). As had been noted by Blanchard-Fields and her colleagues in prior research, older adults approach everyday problems involving interpersonal conflict in ways that are fundamentally different from young adults and in ways that possibly reflect age-appropriate differences in social motivation and experience that guide older adults to be more mindful of the emotions evoked by problems. 19 , 52

Although older adults are less accurate than young adults when solving well-defined instrumental everyday problems and less fluent when generating solutions for ill-defined everyday problems in tasks that do not recognize the value of emotion recognition in the problem-solving process, 46 older adults display a consistent advantage over young adults when problem solving success is defined in terms of one's ability to implement a diverse repertoire of strategies that meet the practical and emotional challenges created by problems. 18 This divergence in outcomes emerges because of the differences that exist in the two dominant approaches to research on everyday problem solving and aging. The method of investigation used, including the operational definition of problem-solving success, influences the conclusions that are drawn about how everyday problem solving performance changes across the adult half of the life span. This can make it quite challenging to compare outcomes across tasks. 53 Ultimately, though, each technique seeks to characterize the diversity of solutions offered by the population to manage everyday problems. Errors that individuals make while completing well-defined problems can help inform the research and development conducted by those who design consumer products, financial forms, and even home environments by specifying which parameters need to be changed to promote a more user friendly experience for people of all ages. Additionally, the breadth of emotion-focused coping strategies offered by individuals facing challenging interpersonal conflicts can be used to develop age-specific norms that can inform mental health professionals of those strategies that would be most relevant to patients at different points in their life. In their own ways, each technique strives to add more information to the existing literature on ways that people of all ages can elevate their sense of well-being while continuing to maintain their autonomy and social functioning.

Contextual factors that contribute to age differences in everyday problem solving

Over the past two decades, researchers have recognized that everyday problem solving can be influenced by many person-specific (e.g., sensory abilities and level of cognitive functioning) and age-typical (e.g., communion-oriented goals or time constraints imposed by thoughts about the end of life) contextual factors. Consequently, the literature is replete with examples of studies that attempt to measure the correlational impact of contextual factors on everyday functioning or that directly manipulate context to track how such interventions affect solution quality and strategy preference. These studies are valuable to the field because they inform practitioners (e.g., medical doctors, nurses, rehabilitation therapists, mental health professionals, and financial advisors) about the roles that cognitive ability and personal motivation play in driving adult decision making. Earlier, it was already noted that cognitive functioning predicts everyday problem-solving performance. 25 , 28 , 33 In fact, recent research suggests that individual differences in cognitive functioning mediate the relationship between poor health status and poor everyday problem-solving performance. 47 Some possible factors that underlie this mediation effect include wide variation (or inconsistency) in response time and age-associated decline in sensory abilities. 54 – 56 These findings tie back to Baltes' hypothesis that we become most susceptible to functional deficits in old age when our neurological architecture degrades to the point where we have difficulty implementing the knowledge that we have gained from our past experiences as we cope with current obstacles to our goals. 20 Consistent with the idea that our own personal goals and our appraisals of problems matter and shape our choices, other researchers have proceeded forward knowing that, although cognitive ability can factor into everyday problem-solving performance, personal relevance and social context also influence how we solve everyday problems. Figure 1 illustrates the mediating role that social context can have on everyday problem-solving performance.

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Contextual factors that influence solution implementation in everyday problem-solving tasks.

When faced with a challenge that is not personally meaningful to us, it is reasonable to expect that our feelings of self-efficacy toward our solutions might be less than they would have otherwise been if we were faced with a problem that was more relevant to our own personal history. This prediction is supported by the work of Artistico et al ., who identified that age differences in everyday problem-solving performance map on to the divergent feelings of self-efficacy held by young and older adults when solving problems that either were age relevant or were not relevant to their own age group. 57 , 58 Problems that are more relevant to our current stage of life might be easier to resolve because (a) the problem's context may be more familiar to use, (b) solutions to past similar problems are still accessible, and (c) our peers may also be familiar with these problems and could offer instrumental and emotional support. Intuitively, how much personal experience we have with a given problem should predict how successful we are at solving it. However, Berg et al . have found that experience with the problem itself matters less in producing age differences in everyday problem solving than does the heuristic-oriented (or experiential-based) reasoning implemented by older adults and not younger adults when completing problem solving tasks. 59 Specifically, Berg et al . demonstrated that older adults may be less motivated than young adults to produce as exhaustive of a list of potential solutions to problems or to consider as much information when generating solutions. This behavioral tendency of older adults has appeared in decision making research over the past 20 years and is discussed throughout this review volume. Ultimately, future research will continue to examine whether this practice is being driven by cognitive decline or by a fundamental shift in the reward structure that motivates decisions in the latter half of life. 60 – 62

The impact that personal relevance has on everyday problem solving may stem from how it facilitates several other appraisal processes that force us to examine the contextual features of problems in more details. Specifically, we have to assess what may be the source of a problem (e.g., domain and cause), our goals for coping with the problem, and the types of solutions that may lead to the best outcomes for the problem. Blanchard-Fields and colleagues have identified that younger and older adults choose similar forms of purposeful action- and planning-oriented strategies (also known as problem-focused strategies) when faced with instrumental problems, or problems that merely present some obstacle to the individual who is trying to achieve some personal goal that does not involve other people or relationships, neither directly nor indirectly. 18 , 63 This finding is not surprising given that it is most adaptive to combat the source of the problem directly in these types of situations (e.g., a flat tire on a car or a broken iPod). 64 Interestingly, younger adults are more likely than older adults to use emotion-focused strategies when faced with instrumental problems. 63 This may occur because young people do not have the same personal freedom (e.g., time constraints) and monetary resources at their disposal as older individuals do to invest in clearing obstacles to achievement-oriented problems. If you cannot do something to resolve the problem yourself, you may have to depend on others for assistance. Consequently, passive dependence or attempts to avoid or deny the existence of the obstacle can be an effective way to reduce the disappointment or frustration that one experiences when a goal is thwarted. 18 Developmentally, we would expect young and older adults to offer different solutions to instrumental problems.

Likewise, when faced with interpersonal problems, we might predict that how one responds may depend upon where they currently fall along the developmental spectrum. Early in life, individuals are focused on gathering information, seeking novel experiences, and meeting new people. In the latter half of life, however, the focus shifts toward investing resources in our current relationships to maintain strong socioemotional bonds. 15 , 64 This means that young adults have more social capital to spare and can afford to engage in more argumentative or confrontational strategies for resolving interpersonal problems than can older adults. 65 Whereas young adults focus on balancing short-term negativity with long-term happiness, older adults are focused on being happy today. Simply put, older adults are more likely than young adults to focus on strategies that squelch those negative emotions that are toxic or threaten relationships because they do not have as much time left in life to enjoy these relationships. 15 , 18 For example, in a seminal paper in everyday problem solving and aging, Blanchard-Fields and colleagues found that older adults were more likely thanyoung adults to engage inavoidant-denial strategies when faced with interpersonal problems that were emotionally evocative. 66 Older adults appear to be more keenly aware of when it is important to step away from a conflict to cool off and when it is valuable to delay reacting so as to avoid from fanning the flames. 52 , 67 Consistent with this interpretation, older adults have been found to experience less anger during interpersonal conflicts. 68 , 69 More-over, from middle adulthood through old age, there is a greater emphasis placed on secondary control striving, or the need to internally regulate our reactivity to an environment that might fall outside of our control. 70 With respect to interpersonal everyday problems, the latter half of life is when we realize that attempting to change the behaviors of others might be counterproductive because doing so might exacerbate conflict. A substantial component of this is recognizing that interpersonal harmony requires working within the boundaries of relationships and considering the mutual goals that we have with our relationship partners.

Future directions

The research reviewed up to this point has highlighted how the methods used to assess everyday problem solving contribute to age differences in everyday problem solving performance. It has also presented some of the factors that are responsible for eliciting age differences in strategy selection when researchers focus on the dynamics of how young and older adults react to everyday problems. With the emergence of socioemotional selectivity theory in cognitive aging, there has been a renewed focus on the role that age differences in goals play in motivating everyday decisions. 15 Specifically, an increased emphasis has been placed on trying to gain a deeper understanding of the ways that emotion regulatory and relational communion goals drive older adults' behavioral tendencies when faced with stress or everyday problems. Strough, Berg, and Sansone were among the first to provide evidence that young and older adults approached interpersonal interactions with different goal sets in mind. 71 Their research suggested that older adults were more supportive of social others than were young adults when pursuing the resolution to everyday problems. They interpreted this to suggest that older adults were more focused on generativity, whereas young adults were focused on independence. What is most remarkable about this finding is that, in old age, when individuals face the greatest potential for cognitive and physical decline as well as thwarted instrumental goals, they realign their priorities in order to provide support to their friends and family. Future research in this field will examine how older adults capitalize on their interpersonal focus to live happy and healthy lives. 72 It will also characterize the relational contexts under which older adults are most at risk for stress or which predispose older adults to health problems.

Emerging from the discussion on how we should define successful everyday problem solving was the recognition that individuals would experience the greatest sense of well-being when they selected problem solving strategies that matched their personal goals for the situation in which they found themselves. 18 , 71 , 73 In other words, if your chosen course of action allowed you to meet your goal for the problem, then you will be successful at resolving that problem. Although shockingly simple in theory, in practice, this perspective creates some challenging methodological and statistical hurdles for the researcher to negotiate. For instance, if you want to assess the match between goals and strategies in real time, you have to collect information on the participant's current goals, carefully distinguishing between short-term interests and longer-term life philosophies. Next, you have to wait for a problem to arise and then track how the participant resolves it. If the problem involves someone else, then you have to determine if there is a match between the goals of both parties involved and then examine the strategies of each individual to see how they contribute to individual and collective goals. Time-sampling studies, which ask people to report their goals, the obstacles that they experience to their goals, their emotional reactions to such obstacles, as well as the strategies that they are using to manage these obstacles are currently in progress. 74 Using archival data from a study in which participants ranging in age from 15 to 84 years were asked to discuss a problem from their own lives, Hoppmann, Coats, and Blanchard-Fields found that younger individuals were most likely to match autonomy goals (e.g., independence of action) with self-focused strategies, whereas older adults matched generativity goals with other-focused strategies. 75 These findings highlight the importance of considering goals when trying to account for why young and older adults may arrive at different resolutions to their problems.

Although numerous studies have examined the types of problem- and emotion-focused coping strategies that young and older adults endorse when faced with everyday problems, few studies have examined the interpersonal interactions that occur between individuals as they collaboratively solve everyday problems. As mentioned earlier, older adults display passive dependent strategies at times during a conflict when action may worsen the negativity experienced by both interaction partners, whereas young adults are willing to be confrontational. For instance, when working with a friend to generate as many solutions as possible to hypothetical interpersonal problems, older adults were more likely than young adults to recommend help seeking and careful planning, whereas young adults were more likely to recommend verbally aggressive self-assertion. 76 In other words, when collaborating with a friend, older adults are more likely than young adults to agree that interpersonally destructive strategies are not the best way to resolve conflict. This may reflect a shared recognition in the importance of reducing the potential for making the problem worse. Aside from looking at the strategies nominated by collaborators, Berg et al . have also examined the ways that collaborators treat one another while working to solve problems. In a study examining how partners in older couples collaboratively coped with prostate cancer, husbands and wives both benefited emotionally from working with one another if they were satisfied with their marriage. 77 In a second study, middle-aged and older married couples were asked to discuss an ongoing conflict and to also collaborate with one another to complete an instrumental planning task. 78 Older couples experienced less negative affect during the conflict if they were satisfied with their marriage. However, contrary to the prediction that older couples may behave more passively toward one another during conflict, older couples did express negativity toward one another (especially wives) during the discussion of their conflict. Additionally, when working on the instrumental task, members of older adult couples were warm when attempting to exert control over their partner during the task. When taken together, these findings suggest that jointly reported marital satisfaction can be important for fostering collaborative efforts between partners when coping with health problems, resolving an interpersonal spat, and even when dealing with the daily chores and errands of everyday life. 79 Future research should continue to examine the dynamic role of partner involvement in everyday problem solving performance to identify which relationship factors are most valuable for predicting long-term health and well-being.

Conclusions

One of the central themes of research examining everyday problem solving across the life span has been to identify the trajectory of change in performance throughout the years as we gain experience and knowledge while simultaneously displaying cognitive and physical declines. The impact of cognitive decline on everyday problem solving is most evident when examining the outcomes of studies that use tasks consisting of well-defined problems. Studies using tasks consisting of ill-defined problems produce mixed evidence of both decline and maintenance, depending on the manner with which problem-solving success is operationally defined. Based on more recent findings, however, it is clear that those individuals in their latter half of life are motivated by interpersonal factors that are important to young people but just are not prioritized to the same degree. Future research needs to further clarify the role that interpersonal interaction plays in promoting successful everyday problem solving. Outside of the lab environment, older adults continue to make autonomous choices while also working interdependently with members of their social network. Although cognitive and physical decline are inevitable to some degree for all of us, it seems that a shared decision space between close partners may go a long way to promote sustained well-being, physical health, and everyday cognition.

Conflicts of interest The author declares no conflicts of interest.

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Do You Understand the Problem You’re Trying to Solve?

To solve tough problems at work, first ask these questions.

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Problem solving skills are invaluable in any job. But all too often, we jump to find solutions to a problem without taking time to really understand the dilemma we face, according to Thomas Wedell-Wedellsborg , an expert in innovation and the author of the book, What’s Your Problem?: To Solve Your Toughest Problems, Change the Problems You Solve .

In this episode, you’ll learn how to reframe tough problems by asking questions that reveal all the factors and assumptions that contribute to the situation. You’ll also learn why searching for just one root cause can be misleading.

Key episode topics include: leadership, decision making and problem solving, power and influence, business management.

HBR On Leadership curates the best case studies and conversations with the world’s top business and management experts, to help you unlock the best in those around you. New episodes every week.

Listen to the original HBR IdeaCast episode: The Secret to Better Problem Solving (2016)
Find more episodes of HBR IdeaCast
Discover 100 years of Harvard Business Review articles, case studies, podcasts, and more at HBR.org .

HANNAH BATES: Welcome to HBR on Leadership , case studies and conversations with the world’s top business and management experts, hand-selected to help you unlock the best in those around you.

Problem solving skills are invaluable in any job. But even the most experienced among us can fall into the trap of solving the wrong problem.

Thomas Wedell-Wedellsborg says that all too often, we jump to find solutions to a problem – without taking time to really understand what we’re facing.

He’s an expert in innovation, and he’s the author of the book, What’s Your Problem?: To Solve Your Toughest Problems, Change the Problems You Solve .

In this episode, you’ll learn how to reframe tough problems, by asking questions that reveal all the factors and assumptions that contribute to the situation. You’ll also learn why searching for one root cause can be misleading. And you’ll learn how to use experimentation and rapid prototyping as problem-solving tools.

This episode originally aired on HBR IdeaCast in December 2016. Here it is.

SARAH GREEN CARMICHAEL: Welcome to the HBR IdeaCast from Harvard Business Review. I’m Sarah Green Carmichael.

Problem solving is popular. People put it on their resumes. Managers believe they excel at it. Companies count it as a key proficiency. We solve customers’ problems.

The problem is we often solve the wrong problems. Albert Einstein and Peter Drucker alike have discussed the difficulty of effective diagnosis. There are great frameworks for getting teams to attack true problems, but they’re often hard to do daily and on the fly. That’s where our guest comes in.

Thomas Wedell-Wedellsborg is a consultant who helps companies and managers reframe their problems so they can come up with an effective solution faster. He asks the question “Are You Solving The Right Problems?” in the January-February 2017 issue of Harvard Business Review. Thomas, thank you so much for coming on the HBR IdeaCast .

THOMAS WEDELL-WEDELLSBORG: Thanks for inviting me.

SARAH GREEN CARMICHAEL: So, I thought maybe we could start by talking about the problem of talking about problem reframing. What is that exactly?

THOMAS WEDELL-WEDELLSBORG: Basically, when people face a problem, they tend to jump into solution mode to rapidly, and very often that means that they don’t really understand, necessarily, the problem they’re trying to solve. And so, reframing is really a– at heart, it’s a method that helps you avoid that by taking a second to go in and ask two questions, basically saying, first of all, wait. What is the problem we’re trying to solve? And then crucially asking, is there a different way to think about what the problem actually is?

SARAH GREEN CARMICHAEL: So, I feel like so often when this comes up in meetings, you know, someone says that, and maybe they throw out the Einstein quote about you spend an hour of problem solving, you spend 55 minutes to find the problem. And then everyone else in the room kind of gets irritated. So, maybe just give us an example of maybe how this would work in practice in a way that would not, sort of, set people’s teeth on edge, like oh, here Sarah goes again, reframing the whole problem instead of just solving it.

THOMAS WEDELL-WEDELLSBORG: I mean, you’re bringing up something that’s, I think is crucial, which is to create legitimacy for the method. So, one of the reasons why I put out the article is to give people a tool to say actually, this thing is still important, and we need to do it. But I think the really critical thing in order to make this work in a meeting is actually to learn how to do it fast, because if you have the idea that you need to spend 30 minutes in a meeting delving deeply into the problem, I mean, that’s going to be uphill for most problems. So, the critical thing here is really to try to make it a practice you can implement very, very rapidly.

There’s an example that I would suggest memorizing. This is the example that I use to explain very rapidly what it is. And it’s basically, I call it the slow elevator problem. You imagine that you are the owner of an office building, and that your tenants are complaining that the elevator’s slow.

Now, if you take that problem framing for granted, you’re going to start thinking creatively around how do we make the elevator faster. Do we install a new motor? Do we have to buy a new lift somewhere?

The thing is, though, if you ask people who actually work with facilities management, well, they’re going to have a different solution for you, which is put up a mirror next to the elevator. That’s what happens is, of course, that people go oh, I’m busy. I’m busy. I’m– oh, a mirror. Oh, that’s beautiful.

And then they forget time. What’s interesting about that example is that the idea with a mirror is actually a solution to a different problem than the one you first proposed. And so, the whole idea here is once you get good at using reframing, you can quickly identify other aspects of the problem that might be much better to try to solve than the original one you found. It’s not necessarily that the first one is wrong. It’s just that there might be better problems out there to attack that we can, means we can do things much faster, cheaper, or better.

SARAH GREEN CARMICHAEL: So, in that example, I can understand how A, it’s probably expensive to make the elevator faster, so it’s much cheaper just to put up a mirror. And B, maybe the real problem people are actually feeling, even though they’re not articulating it right, is like, I hate waiting for the elevator. But if you let them sort of fix their hair or check their teeth, they’re suddenly distracted and don’t notice.

But if you have, this is sort of a pedestrian example, but say you have a roommate or a spouse who doesn’t clean up the kitchen. Facing that problem and not having your elegant solution already there to highlight the contrast between the perceived problem and the real problem, how would you take a problem like that and attack it using this method so that you can see what some of the other options might be?

THOMAS WEDELL-WEDELLSBORG: Right. So, I mean, let’s say it’s you who have that problem. I would go in and say, first of all, what would you say the problem is? Like, if you were to describe your view of the problem, what would that be?

SARAH GREEN CARMICHAEL: I hate cleaning the kitchen, and I want someone else to clean it up.

THOMAS WEDELL-WEDELLSBORG: OK. So, my first observation, you know, that somebody else might not necessarily be your spouse. So, already there, there’s an inbuilt assumption in your question around oh, it has to be my husband who does the cleaning. So, it might actually be worth, already there to say, is that really the only problem you have? That you hate cleaning the kitchen, and you want to avoid it? Or might there be something around, as well, getting a better relationship in terms of how you solve problems in general or establishing a better way to handle small problems when dealing with your spouse?

SARAH GREEN CARMICHAEL: Or maybe, now that I’m thinking that, maybe the problem is that you just can’t find the stuff in the kitchen when you need to find it.

THOMAS WEDELL-WEDELLSBORG: Right, and so that’s an example of a reframing, that actually why is it a problem that the kitchen is not clean? Is it only because you hate the act of cleaning, or does it actually mean that it just takes you a lot longer and gets a lot messier to actually use the kitchen, which is a different problem. The way you describe this problem now, is there anything that’s missing from that description?

SARAH GREEN CARMICHAEL: That is a really good question.

THOMAS WEDELL-WEDELLSBORG: Other, basically asking other factors that we are not talking about right now, and I say those because people tend to, when given a problem, they tend to delve deeper into the detail. What often is missing is actually an element outside of the initial description of the problem that might be really relevant to what’s going on. Like, why does the kitchen get messy in the first place? Is it something about the way you use it or your cooking habits? Is it because the neighbor’s kids, kind of, use it all the time?

There might, very often, there might be issues that you’re not really thinking about when you first describe the problem that actually has a big effect on it.

SARAH GREEN CARMICHAEL: I think at this point it would be helpful to maybe get another business example, and I’m wondering if you could tell us the story of the dog adoption problem.

THOMAS WEDELL-WEDELLSBORG: Yeah. This is a big problem in the US. If you work in the shelter industry, basically because dogs are so popular, more than 3 million dogs every year enter a shelter, and currently only about half of those actually find a new home and get adopted. And so, this is a problem that has persisted. It’s been, like, a structural problem for decades in this space. In the last three years, where people found new ways to address it.

So a woman called Lori Weise who runs a rescue organization in South LA, and she actually went in and challenged the very idea of what we were trying to do. She said, no, no. The problem we’re trying to solve is not about how to get more people to adopt dogs. It is about keeping the dogs with their first family so they never enter the shelter system in the first place.

In 2013, she started what’s called a Shelter Intervention Program that basically works like this. If a family comes and wants to hand over their dog, these are called owner surrenders. It’s about 30% of all dogs that come into a shelter. All they would do is go up and ask, if you could, would you like to keep your animal? And if they said yes, they would try to fix whatever helped them fix the problem, but that made them turn over this.

And sometimes that might be that they moved into a new building. The landlord required a deposit, and they simply didn’t have the money to put down a deposit. Or the dog might need a $10 rabies shot, but they didn’t know how to get access to a vet.

And so, by instigating that program, just in the first year, she took her, basically the amount of dollars they spent per animal they helped went from something like $85 down to around $60. Just an immediate impact, and her program now is being rolled out, is being supported by the ASPCA, which is one of the big animal welfare stations, and it’s being rolled out to various other places.

And I think what really struck me with that example was this was not dependent on having the internet. This was not, oh, we needed to have everybody mobile before we could come up with this. This, conceivably, we could have done 20 years ago. Only, it only happened when somebody, like in this case Lori, went in and actually rethought what the problem they were trying to solve was in the first place.

SARAH GREEN CARMICHAEL: So, what I also think is so interesting about that example is that when you talk about it, it doesn’t sound like the kind of thing that would have been thought of through other kinds of problem solving methods. There wasn’t necessarily an After Action Review or a 5 Whys exercise or a Six Sigma type intervention. I don’t want to throw those other methods under the bus, but how can you get such powerful results with such a very simple way of thinking about something?

THOMAS WEDELL-WEDELLSBORG: That was something that struck me as well. This, in a way, reframing and the idea of the problem diagnosis is important is something we’ve known for a long, long time. And we’ve actually have built some tools to help out. If you worked with us professionally, you are familiar with, like, Six Sigma, TRIZ, and so on. You mentioned 5 Whys. A root cause analysis is another one that a lot of people are familiar with.

Those are our good tools, and they’re definitely better than nothing. But what I notice when I work with the companies applying those was those tools tend to make you dig deeper into the first understanding of the problem we have. If it’s the elevator example, people start asking, well, is that the cable strength, or is the capacity of the elevator? That they kind of get caught by the details.

That, in a way, is a bad way to work on problems because it really assumes that there’s like a, you can almost hear it, a root cause. That you have to dig down and find the one true problem, and everything else was just symptoms. That’s a bad way to think about problems because problems tend to be multicausal.

There tend to be lots of causes or levers you can potentially press to address a problem. And if you think there’s only one, if that’s the right problem, that’s actually a dangerous way. And so I think that’s why, that this is a method I’ve worked with over the last five years, trying to basically refine how to make people better at this, and the key tends to be this thing about shifting out and saying, is there a totally different way of thinking about the problem versus getting too caught up in the mechanistic details of what happens.

SARAH GREEN CARMICHAEL: What about experimentation? Because that’s another method that’s become really popular with the rise of Lean Startup and lots of other innovation methodologies. Why wouldn’t it have worked to, say, experiment with many different types of fixing the dog adoption problem, and then just pick the one that works the best?

THOMAS WEDELL-WEDELLSBORG: You could say in the dog space, that’s what’s been going on. I mean, there is, in this industry and a lot of, it’s largely volunteer driven. People have experimented, and they found different ways of trying to cope. And that has definitely made the problem better. So, I wouldn’t say that experimentation is bad, quite the contrary. Rapid prototyping, quickly putting something out into the world and learning from it, that’s a fantastic way to learn more and to move forward.

My point is, though, that I feel we’ve come to rely too much on that. There’s like, if you look at the start up space, the wisdom is now just to put something quickly into the market, and then if it doesn’t work, pivot and just do more stuff. What reframing really is, I think of it as the cognitive counterpoint to prototyping. So, this is really a way of seeing very quickly, like not just working on the solution, but also working on our understanding of the problem and trying to see is there a different way to think about that.

If you only stick with experimentation, again, you tend to sometimes stay too much in the same space trying minute variations of something instead of taking a step back and saying, wait a minute. What is this telling us about what the real issue is?

SARAH GREEN CARMICHAEL: So, to go back to something that we touched on earlier, when we were talking about the completely hypothetical example of a spouse who does not clean the kitchen–

THOMAS WEDELL-WEDELLSBORG: Completely, completely hypothetical.

SARAH GREEN CARMICHAEL: Yes. For the record, my husband is a great kitchen cleaner.

You started asking me some questions that I could see immediately were helping me rethink that problem. Is that kind of the key, just having a checklist of questions to ask yourself? How do you really start to put this into practice?

THOMAS WEDELL-WEDELLSBORG: I think there are two steps in that. The first one is just to make yourself better at the method. Yes, you should kind of work with a checklist. In the article, I kind of outlined seven practices that you can use to do this.

But importantly, I would say you have to consider that as, basically, a set of training wheels. I think there’s a big, big danger in getting caught in a checklist. This is something I work with.

My co-author Paddy Miller, it’s one of his insights. That if you start giving people a checklist for things like this, they start following it. And that’s actually a problem, because what you really want them to do is start challenging their thinking.

So the way to handle this is to get some practice using it. Do use the checklist initially, but then try to step away from it and try to see if you can organically make– it’s almost a habit of mind. When you run into a colleague in the hallway and she has a problem and you have five minutes, like, delving in and just starting asking some of those questions and using your intuition to say, wait, how is she talking about this problem? And is there a question or two I can ask her about the problem that can help her rethink it?

SARAH GREEN CARMICHAEL: Well, that is also just a very different approach, because I think in that situation, most of us can’t go 30 seconds without jumping in and offering solutions.

THOMAS WEDELL-WEDELLSBORG: Very true. The drive toward solutions is very strong. And to be clear, I mean, there’s nothing wrong with that if the solutions work. So, many problems are just solved by oh, you know, oh, here’s the way to do that. Great.

But this is really a powerful method for those problems where either it’s something we’ve been banging our heads against tons of times without making progress, or when you need to come up with a really creative solution. When you’re facing a competitor with a much bigger budget, and you know, if you solve the same problem later, you’re not going to win. So, that basic idea of taking that approach to problems can often help you move forward in a different way than just like, oh, I have a solution.

I would say there’s also, there’s some interesting psychological stuff going on, right? Where you may have tried this, but if somebody tries to serve up a solution to a problem I have, I’m often resistant towards them. Kind if like, no, no, no, no, no, no. That solution is not going to work in my world. Whereas if you get them to discuss and analyze what the problem really is, you might actually dig something up.

Let’s go back to the kitchen example. One powerful question is just to say, what’s your own part in creating this problem? It’s very often, like, people, they describe problems as if it’s something that’s inflicted upon them from the external world, and they are innocent bystanders in that.

SARAH GREEN CARMICHAEL: Right, or crazy customers with unreasonable demands.

THOMAS WEDELL-WEDELLSBORG: Exactly, right. I don’t think I’ve ever met an agency or consultancy that didn’t, like, gossip about their customers. Oh, my god, they’re horrible. That, you know, classic thing, why don’t they want to take more risk? Well, risk is bad.

It’s their business that’s on the line, not the consultancy’s, right? So, absolutely, that’s one of the things when you step into a different mindset and kind of, wait. Oh yeah, maybe I actually am part of creating this problem in a sense, as well. That tends to open some new doors for you to move forward, in a way, with stuff that you may have been struggling with for years.

SARAH GREEN CARMICHAEL: So, we’ve surfaced a couple of questions that are useful. I’m curious to know, what are some of the other questions that you find yourself asking in these situations, given that you have made this sort of mental habit that you do? What are the questions that people seem to find really useful?

THOMAS WEDELL-WEDELLSBORG: One easy one is just to ask if there are any positive exceptions to the problem. So, was there day where your kitchen was actually spotlessly clean? And then asking, what was different about that day? Like, what happened there that didn’t happen the other days? That can very often point people towards a factor that they hadn’t considered previously.

SARAH GREEN CARMICHAEL: We got take-out.

THOMAS WEDELL-WEDELLSBORG: S,o that is your solution. Take-out from [INAUDIBLE]. That might have other problems.

Another good question, and this is a little bit more high level. It’s actually more making an observation about labeling how that person thinks about the problem. And what I mean with that is, we have problem categories in our head. So, if I say, let’s say that you describe a problem to me and say, well, we have a really great product and are, it’s much better than our previous product, but people aren’t buying it. I think we need to put more marketing dollars into this.

Now you can go in and say, that’s interesting. This sounds like you’re thinking of this as a communications problem. Is there a different way of thinking about that? Because you can almost tell how, when the second you say communications, there are some ideas about how do you solve a communications problem. Typically with more communication.

And what you might do is go in and suggest, well, have you considered that it might be, say, an incentive problem? Are there incentives on behalf of the purchasing manager at your clients that are obstructing you? Might there be incentive issues with your own sales force that makes them want to sell the old product instead of the new one?

So literally, just identifying what type of problem does this person think about, and is there different potential way of thinking about it? Might it be an emotional problem, a timing problem, an expectations management problem? Thinking about what label of what type of problem that person is kind of thinking as it of.

SARAH GREEN CARMICHAEL: That’s really interesting, too, because I think so many of us get requests for advice that we’re really not qualified to give. So, maybe the next time that happens, instead of muddying my way through, I will just ask some of those questions that we talked about instead.

THOMAS WEDELL-WEDELLSBORG: That sounds like a good idea.

SARAH GREEN CARMICHAEL: So, Thomas, this has really helped me reframe the way I think about a couple of problems in my own life, and I’m just wondering. I know you do this professionally, but is there a problem in your life that thinking this way has helped you solve?

THOMAS WEDELL-WEDELLSBORG: I’ve, of course, I’ve been swallowing my own medicine on this, too, and I think I have, well, maybe two different examples, and in one case somebody else did the reframing for me. But in one case, when I was younger, I often kind of struggled a little bit. I mean, this is my teenage years, kind of hanging out with my parents. I thought they were pretty annoying people. That’s not really fair, because they’re quite wonderful, but that’s what life is when you’re a teenager.

And one of the things that struck me, suddenly, and this was kind of the positive exception was, there was actually an evening where we really had a good time, and there wasn’t a conflict. And the core thing was, I wasn’t just seeing them in their old house where I grew up. It was, actually, we were at a restaurant. And it suddenly struck me that so much of the sometimes, kind of, a little bit, you love them but they’re annoying kind of dynamic, is tied to the place, is tied to the setting you are in.

And of course, if– you know, I live abroad now, if I visit my parents and I stay in my old bedroom, you know, my mother comes in and wants to wake me up in the morning. Stuff like that, right? And it just struck me so, so clearly that it’s– when I change this setting, if I go out and have dinner with them at a different place, that the dynamic, just that dynamic disappears.

SARAH GREEN CARMICHAEL: Well, Thomas, this has been really, really helpful. Thank you for talking with me today.

THOMAS WEDELL-WEDELLSBORG: Thank you, Sarah.

HANNAH BATES: That was Thomas Wedell-Wedellsborg in conversation with Sarah Green Carmichael on the HBR IdeaCast. He’s an expert in problem solving and innovation, and he’s the author of the book, What’s Your Problem?: To Solve Your Toughest Problems, Change the Problems You Solve .

We’ll be back next Wednesday with another hand-picked conversation about leadership from the Harvard Business Review. If you found this episode helpful, share it with your friends and colleagues, and follow our show on Apple Podcasts, Spotify, or wherever you get your podcasts. While you’re there, be sure to leave us a review.

We’re a production of Harvard Business Review. If you want more podcasts, articles, case studies, books, and videos like this, find it all at HBR dot org.

This episode was produced by Anne Saini, and me, Hannah Bates. Ian Fox is our editor. Music by Coma Media. Special thanks to Maureen Hoch, Adi Ignatius, Karen Player, Ramsey Khabbaz, Nicole Smith, Anne Bartholomew, and you – our listener.

See you next week.

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People Are Sharing The Minor (But Frustrating) Everyday Struggles They're Still Encountering On The Daily, And I'm Floored That These Problems Still Exist

"Surely this is not necessary in the 21st century. Do better."

BuzzFeed Staff

You know those tiny inconveniences you run into daily (or at least very often) that you start to question a bit? And maybe start to wonder why they're even a thing in our modern world. Well, you're not the only one. Recently, I posted about common everyday problems that should've been solved by now, and over 200 of you had even more you wanted to tack on. So here are some more small inconveniences we should get rid of.

1. "the staticky, repetitive, tuneless music you are forced to listen to when you are on hold, which you must keep the volume on so you can hear when someone finally comes on the line. it has not improved since the 1980s.".

—Linda Marie, Georgia

2. "If you’re a plus size woman (at least in the US), you’re weirdly as likely to have very tiny pockets/no pockets as you are to have enormous pockets that stretch in towards the front zipper instead of down towards the knee. I HATE the giant pockets. Imagine putting your wallet, phone, chapstick, whatever into your pocket over by your right hip and then looking down to realize it's moving around and is stealthily creeping towards your fly. It is both bothersome AND embarrassing. I neither want nor need a tiny chapstick penis, oh maker of plus-sized pants!"

Close-up of a pair of jeans with the inside pocket visible, displaying care instructions and Levi's branding

— moultonpatricia

3. "Isn't there a way to make nighttime scenes in TV and movies less dark and murky? Half the time all I see are shapes and I can't tell what's going on. Seriously, I know there has to be a way to light such scenes so we can still see the actors' faces, even if it's supposed to be extremely dark."

4. "why does windshield wiper fluid only come in a size that fits only 70–80% of the tank it seems that all vehicles have similar-sized wiper fluid tanks and that the bottles are always more than that, so why not just make the bottles smaller then i don't have to have 20% of liquid sloshing around in a big bottle in my backseat or trunk for months.".

Hand holding a Super Tech Summer Formula windshield washer fluid jug

5. "Shopping carts with what feels like square wheels or ones that won’t move in a straight line."

6. "the text on tv remotes and cookers being merely printed on so that over time and use they wear off, leaving every button and dial only identifiable from memory. c'mon, deboss those icons and numbers as well.".

Person holding a television remote with various buttons for functions like volume, channel selection, and settings

— skirwingle

7. "As a true crime/Investigation Discovery fan, I cannot get over the poor quality of the CCTV cameras in this day and age!"

8. "why aren’t women’s jeans sized like men’s with a waist and inseam size i’m short (4’10”) and always have to hem pants, but men can buy pants based on waist and inseam. women are all different heights, too".

—Luisa, 39, Maryland

9. "A lot of websites, apps, etc. not properly recognizing UK English and telling me that my words are spelled wrong. I write a lot using Google Docs and, even after I tried changing my language to UK English, it still tries to autocorrect it or that ugly, red line under the word haunts me the entire time and keeps popping up if I spell another word the UK English way."

10. "having to change the clock on my car when it’s daylight savings. the thing can park itself and is hooked to every satellite and internet connection you can think of, yet it can’t update the time.".

Car dashboard showing BMW Navigation System with time and date displayed

11. "It’s 2024 and we have no better way to screen for breast cancer than to squeeze the breasts into pancakes. Meanwhile, these engineers are prioritizing building dancing robots."

— savannahg4e56476eb

12. "When I buy a multipack of socks (especially kid's socks or women’s athletic socks), they’re all held together by plastic fastener things at several different spots. Trying to cut the plastic is impossible because they’re pulled tightly together, but trying to pull them to tear the plastic usually pulls it all the way through most, if not all, of the socks, leaving a hole. It’s minor, but so frustrating."

plastic tags from a pack of socks arranged in a line on a wooden surface

13. "I should be able to enter my zip code, and the city and state populate automatically."

14. "those horrible screeching dental drills that double your anxiety. surely that is not necessary in the 21st century. do better.".

Dentist performing a dental procedure on a female patient in a clinic

— julieapliska

15. "Washer tubs that are so deep and fill with so little water that I have to get a stool to reach the clothes once they're finished washing."

16. "this one is specifically for the us, but filing taxes. for those of you living outside the us, imagine filling up your cart with groceries, having the cashier enter the prices of all the items, and then they ask you how much you think you owe, even though they have the total right in front of them. and if you’re wrong you can go to jail. that’s what it’s like filing taxes in the us.".

Assorted U.S. tax forms including the 1040 and Schedules A and B, indicating tax filing season

17. "Can we please just get rid of autocorrect? If I typed it, it’s what I meant to type. Sure, go ahead and highlight it or give me some suggestions, but to automatically assume that I did it wrong and change it on me? It’s like having my mother-in-law living inside my cell phone."

18. "having to use a keyboard type thing on the tv screen to enter your email address and password by using arrows and selecting each letter.".

On-screen keyboard displayed with genre options for movies and TV shows on a streaming platform

— joannedocherty2505

19. "Why can’t all power cords on everything that needs to be plugged in, from toasters to lamps to coffee makers to fans, ALL be retractable? I have a hair dryer and an iron with retractable cords, but most things don’t have one even though they could!"

—Anonymous, 65, Florida

20. "In a world of electronic devices now being used in TV shows and movies, why is it when the screen of these devices is shown, you can never read the message? Sometimes it's important to the story, but it's so small and/or faint you can't read it."

Old Samsung flip phone screen displaying text message inbox with "LOL" as the content of a message

— da23v8id34

21. "Car horns in radio commercials. SO. STUPID."

— aimeeweyrauch

Are there any modern inconveniences you wish would disappear? Sound off in the comments or fill out this anonymous form !

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Published: April 09, 2024

Strength in Numbers: Using Math to Solve Everyday Problems

$solve problems in your daily life$

Read Strength in Numbers

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This story first appeared in the Winter 2023 UT Journal .

Part-Time MBA Program and Master’s Degree in Nursing at UT Named Among the Best by U.S. News & World Report

85 Tricky Riddles for Adults That Will Really Test Your Knowledge

These brain-teasers range from super easy to downright mind-boggling.

preview for The Best Dad Jokes Of All Time

We've got plenty of clever, hard and downright mind-boggling brain-teasers for you to solve. But if you're looking for something a little easier, we also got a ton of kid-friendly riddles you can figure with your children. There are also plenty of math riddles , too, which will come in handy as icebreakers during work meetings, in the classroom or at a party.

And don't think we just left you hanging with these questions. All of the answers to the mysteries are included.

Be sure to let us know which was your favorite in the comments below!

Easy Riddles

Q: What 5-letter word typed in all capital letters can be read the same upside down?

Q: The more you take, the more you leave behind. What am I?

A: Footsteps.

Q:David's father has three sons: Snap, Crackle, and _____?

Q: What is more useful when it is broken?

Q: I am easy to lift, but hard to throw. What am I?

A: A feather.

Q: Where do you take a sick boat?

A: To the dock-tor.

Q: Which fish costs the most?

A: A goldfish.

Q: What goes up, but never comes down?

Q: A cowboy rode into town on Friday. He stayed for three nights and rode out on Friday. How is this possible?

A: His horse's name is Friday.

Q: What has a neck but no head?

A: A bottle

Q: What is full of holes but still holds water?

A: A sponge

Q: How do you spell COW in thirteen letters?

A: SEE O DOUBLE YOU.

Q: Why is Europe like a frying pan?

A: Because it has Greece at the bottom.

Math Riddles

i am an odd number take away a letter and i become even what number am i seven

Q: If 2 is company and 3 is a crowd, what are 4 and 5?

Q: I add 5 to 9 and get 2. The answer is correct, so what am I?

A: A clock. When it is 9 a.m., adding 5 hours would make it 2 p.m.

Q: Rachel goes to the supermarket and buys 10 tomatoes. Unfortunately, on the way back home, all but 9 get ruined. How many tomatoes are left in a good condition?

Q: What is 3/7 chicken, 2/3 cat, and 2/4 goat?

A: Chicago!

Q: If a zookeeper had 100 pairs of animals in her zoo, and two pairs of babies are born for each one of the original animals, then (sadly) 23 animals don’t survive, how many animals do you have left in total?

A: 977 animals (100 x 2 = 200; 200 + 800 = 1000; 1000 – 23 = 977)

Q: I saw my math teacher with a piece of graph paper yesterday.

A: I think he must be plotting something.

Q: If you multiply this number by any other number, the answer will always be the same. What number is this?

Q: I am an odd number. Take away a letter and I become even. What number am I?

Q: What 3 numbers give the same result when multiplied and added together?

A: 1, 2, and 3 (1 + 2 + 3 = 6 and 1 x 2 x 3 = 6).

Q: What's a single-digit number with no value?

Q: A tree doubled in height each year until it reached its maximum height over the course of ten years. How many years did it take for the tree to reach half its maximum height?

A: Nine years.

Funny Riddles

Q: How can you drop a raw egg from a height onto a concrete floor without cracking it?

A: Concrete floors are very hard to crack.

Q: Pronounced as 1 letter, And written with 3, 2 letters there are, and 2 only in me. I’m double, I’m single, I’m black blue, and gray, I’m read from both ends, and the same either way. What am I?

Q: Who has married many women but was never married?

A: The priest

Q: Forward, I am heavy; backward, I am not. What am I?

Q: What can you hold in your right hand, but never in your left hand?

A: Your left hand.

Q: If two snakes marry, what will their towels say?

A: Hiss and hers

Q: What does a man do only once in his lifetime, but women do once a year after they are 29?

Hard Riddles

Q: Four cars come to a four-way stop, each coming from a different direction. They can’t decide who got there first, so they all go forward at the same time. All 4 cars go, but none crash into each other. How is this possible?

A: They all made right-hand turns.

Q: I have a head like a cat and feet like a cat, but I am not a cat. What am I?

A: A kitten.

Q: Who makes it, has no need of it. Who buys it, has no use for it. Who uses it can neither see nor feel it. What is it?

A: A coffin.

Q: What has hands but cannot clap?

A: A clock.

Q: Paul's height is six feet, he's an assistant at a butcher's shop, and wears size 9 shoes. What does he weigh?

Q: What gets broken without being held?

A: A promise.

Q: Poor people have it. Rich people need it. If you eat it you die. What is it?

A: Nothing.

Q: What is the longest word in the dictionary?

A: Smiles, because there is a mile between each ‘s’.

Q: Throw away the outside and cook the inside, then eat the outside and throw away the inside. What is it?

A: Corn on the cob.

Q: What is at the end of a rainbow?

A: The letter W!

Q: What kind of tree can you carry in your hand?

Q: They come out at night without being called, and are lost in the day without being stolen. What are they?

Q: What is always in front of you, but can’t be seen?

A: The future.

Q: You’ll find me in Mercury, Earth, Mars, Jupiter, Saturn, and Uranus. But never Neptune, or Venus. What am I?

A: The letter “R”.

Q: How many months have 28 days?

A: Every month has 28 days.

Q: I can be cracked, made, told, and played. What am I?

Q: I cannot talk, but I always reply when spoken to. What am I?

A: An echo.

Q: When is the top of a mountain similar to a savings account?

A: When it peaks one’s interest.

Q: A man goes out for a walk during a storm with nothing to protect him from the rain. He doesn’t have a hat, a hood, or an umbrella. But by the end of his walk, there isn’t a single wet hair on his head. Why doesn’t the man have wet hair?

A: He’s bald.

Q: I love to dance, and twist. I shake my tail as I sail away. When I fly wingless into the sky. What am I?

Q: When you stop to look, you can always see me. But if you try to touch me, you can never feel me. Although you walk towards me, I remain the same distance from you. What am I?

A: The horizon

Q: You see a boat filled with people. It has not sunk. But when you look back, you don’t see a single person on the boat. Why?

A: All the people on board are married.

Q: What is it that no one wants to have, but no one wants to lose either?

A: A lawsuit.

Q: I welcome the day with a show of light, I stealthily came here in the night.I bathe the earthy stuff at dawn, But by noon, alas! I'm gone.

A: The morning dew.

Q: What goes through cities and fields, but never moves?

Q: What can be touched but can't be seen?

A: Someone’s heart.

Q: In a bus, there is a 26-year-old pregnant lady, a 30-year-old policeman, a 52-year-old random woman, and the driver who is 65 years old. Who is the youngest?

A: The baby of the pregnant lady.

Q: When it is alive we sing, when it is dead we clap our hands. What is it?

A: A birthday candle.

Q: What can go through glass without breaking it?

Q: What gets bigger the more you take away?

Q: I have no life, but I can die. What am I?

A: A battery.

Q: What kind of room has no walls, door or windows?

A: A mushroom.

Q: It belongs to you, but your friends use it more. What is it?

A: Your name.

Q: What 2 things can you never eat for breakfast?

A: Lunch and dinner.

Q: I make a loud sound when I’m changing. When I do change, I get bigger but weigh less. What am I?

A: Popcorn.

Q: It has keys, but no locks. It has space, but no room. You can enter, but can’t go inside. What is it?

A: A keyboard.

Q: I’m orange, I wear a green hat and I sound like a parrot. What am I?

A: A carrot.

Q: What runs all around a backyard, yet never moves?

A: A fence.

Q: Take off my skin - I won't cry, but you will! What am I?

A: An onion.

Q: What invention lets you look right through a wall?

A: A window.

Q: What is always on its way but never arrives?

A: Tomorrow.

Q: Two girls were born to the same mother, on the same day, at the same time, in the same month and year, and yet they're not twins. How can this be?

A: The two babies are two of a set of triplets.

Q: What has a bottom at the top?

A: Your legs.

Q: What can you catch but never throw?

Q: What has many teeth but cannot bite?

Q: What has branches, but no fruit, trunk, or leaves?

Q: What thrives when you feed it but dies when you water it?

Q: What do you buy to eat but never consume?

A: Cutlery.

Q: Two fathers and two sons are in a car, yet there are only three people in the car. How?

A: They are grandfather, father, and son.

Q: A bus driver goes the wrong way down a one-way street. He passes the cops, but they don’t stop him. Why?

A: He was walking.

Q: If an electric train is traveling south, then which way is the smoke going?

A: There is no smoke—it's an electric train.

Q: Where is the only place where today comes before yesterday?

A: The dictionary.

Q: What can you put in a bucket to make it weigh less?

Q: How can kids drink beer and not get drunk?

A: By sticking to root beer.

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8 chatgpt prompts to automate your busywork.

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The ChatGPT prompt began, “You are a creative entrepreneur looking to generate new product ideas…” Last September, Wharton professor Christian Terwiesch made headlines when he tested whether ChatGPT could generate product ideas better and faster than business school students.

In 15 minutes, the AI-powered model generated 200 ideas (versus an average of 5 ideas every 15 minutes for humans). Terwiesch and his research partners surveyed potential customers to see if they would like to buy the products. The average purchase probability of a ChatGPT product was 47%, compared to 40% for students’ ideas. Ultimately, Terwiesch recommended using ChatGPT as a co-pilot to generate ideas.

The utility of ChatGPT begins with the prompt, which has become a craft itself. For founders, the right prompt can empower AI to handle more tedious tasks and free them to focus on more meaningful tasks, ultimately boosting the type of productivity that matters.

Here’s a closer look at some ChatGPT prompts founders can use to achieve more.

1. Improve Email Communication

A well-formed email can streamline workflows, clarify meaning, and elevate the sender’s profile. But the price is valuable time. Instead of fretting over every word, let ChatGPT act as your email editor. You can quickly draft an email and ChatGPT can edit for accuracy, clarity, and tone.

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The prompt can be:

“I want you to act as an editor. I will provide you with an email that will be sent to a [manager/colleague/client]. I want you to edit the text to ensure the tone is professional and the message is clear. Also, please check for grammatical and spelling errors.”

If your voice is key, you can even train ChatGPT to learn your writing style .

2. Come Up With Content Ideas

To save time in crafting compelling content and ensuring high quality, you can use ChatGPT to generate content ideas. Imagine you’re tasked with a bi-weekly blog post for the company website. The ChatGPT prompt would be:

“You are [role] of a [industry] company looking to generate ideas for blog posts for the company website. The blog will target prospective customers in [region]. The blog posts will focus on [topic(s)] Please generate 10 ideas. Each idea should be 50 words or less.”

Remember to give context—who you are, the target audience, the type of content, the goal, the platform, etc.

3. Describe The Benefits Of Your Product

Instead of fretting over how to word descriptions of your product or service for marketing materials, founders can tap ChatGPT to create a description almost instantly and use that as a jumping-off point. The prompt could be:

“I want you to act as a marketing specialist. Please generate a description of my [product or service], to be used in marketing materials. The tone should be [fun and engaging/serious and professional/etc.]. Please use the following text to create the description: [brief description of your product/service].”

Remember: ChatGPT isn’t error-free, so always edit your results.

4. Ask For Marketing Ideas

For launching marketing campaigns and growing your user base, ChatGPT can help brainstorm ideas to get the ball rolling. This can be an especially powerful tool for bootstrapped founders whose companies don’t include marketing specialists or teams. The prompt might read:

“I want you to act as a marketing specialist. Please generate ideas for growing a company's user base. The company is [description] that serves clients in the [region]. Please come up with innovative ways to reach new customers. Please give five ideas. Each idea should be 50 words or less.”

5. Write Social Media Posts

Nowadays, content is only as valuable as the reach of the posts that promote it. Founders can use ChatGPT to generate concise and catchy captions for any social media platform—hashtags suggestions and all. Try a prompt such as:

“I want you to act as a social media expert. Please generate five captions for [content type] to be shared on [platform]. The [content type] is about [description]. The audience is [description of the target audience].”

6. Generate Ad Copy

Writing compelling ad copy is a vital part of launching a business. Founders can streamline the process by using ChatGPT to come up with first drafts, then refine, test, and optimize. It’s important to give the goal of your ad, be it promoting a new service or reaching new audiences, and details about the relevant product or service.

“I want you to generate engaging ad copy for my company’s [product/service]. The copy should emphasize [the specific purpose of the ad or unique selling point of the product]. The target audience is [describe target audience].”

7. ‘How Can I Solve This Problem?’

Founders face an endless number of novel challenges every single day. If you’re not sure where to begin finding a solution, ChatGPT can be a cost-efficient way to start your research, rather than hiring an expert. Simply ask ChatGPT to generate some ideas with the following prompt:

“How can I solve my [issue] problem? Provide five suggestions.”

The more specific you are in describing the issue, the more tailored ChatGPT’s solution.

8. Create Additional Value For Customers

Founders can create new products and services for customers by asking ChatGPT to generate ideas based on existing products. To this end, you may want to reimagine your mission statement to leave wiggle room for future innovations. To create new tools for customers, the prompt could be:

“You are an entrepreneur looking to expand the range of products and services that your company offers clients. Your existing clients are [demographic]. I want you to review the below description of the company’s products and services and come up with additional ideas that customers may want to use. Please provide 25 ideas, with descriptions of 30 - 50 words.”

The onus is on you, the human, to evaluate and refine those ideas. But by letting ChatGPT do some of the grunt work during the idea generation stage, founders can save mental energy for delivering users the best quality product.

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How Tesla Planted the Seeds for Its Own Potential Downfall

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13 Common Life Problems And How To Handle Them
7. Emptiness and Boredom. When you are in a rut, everything becomes normal, dull, unproductive, and yet difficult to change. This can lead to feelings of emptiness and boredom. This may not seem like a serious life problem, but it can have a great impact on your life.
The 10 Most Common Life Problems and How to Deal with Them
To deal with these issues, identify the issues that might be within you such as personal issues or attitudinal problems. Work on yourself and get back on your feet and try again. 8. Unfair Treatment. This world is full of people who are unjust and unfair when they get in power.
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1. Write your problem down. Put your problem on paper with pen. This will help the problem seem more tangible and will make you more likely to try to solve it when it is written down and staring you in the face. [7] For example, if your problem is that you don't have enough money, you could write that down.
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Problem-solving is a vital skill for coping with various challenges in life. This webpage explains the different strategies and obstacles that can affect how you solve problems, and offers tips on how to improve your problem-solving skills. Learn how to identify, analyze, and overcome problems with Verywell Mind.
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Moreover, problem-solving can contribute to your overall mental well-being. It can give you a sense of control and agency, reduce feelings of stress and anxiety, and foster a positive attitude. It's also a key component of resilience, the ability to bounce back from adversity. In conclusion, problem-solving is a fundamental skill in life.
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Step 4: Thinking up solutions. The biggest mistake that we tend to make when finding solutions for our problems is to think about the same old solutions. However, if those old solutions worked, the problem would not still be around. In order to come up with new solutions, you can follow the rules of brainstorming:
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Move slowly through each muscle group in your body, tensing and releasing the different muscles. Start with your toes. Tense them for 5 seconds and take notice of how this feels. Next, release the tension and simply remain in the relaxed state for about 30 seconds before moving on to a new muscle group. Method 3.
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Leaders solve problems - followers go to leaders to get their problems solved. The first thing to do when faced with a problem is to know there is an answer to the problem. Do not worry about the problem and work towards the answer will keep you in control of the situation by keeping attitudes and thoughts under control.
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The 10 Most Common Life Problems and How to Deal with Them

Most common problems in life

1. Health Crisis

2. Workplace Issues

3. Emptiness

4. Friendship Issues

6. Financial Crisis

7. Career Pressure

8. Unfair Treatment

9. Inner Peace

10. Mental Health Issues

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